BudgetAir.com Reviews

16,303  Poor
TrustScore 2.5 out of 5

2.6

In the Airline ticket agency category

Write a review

Company activitySee all

Reviews2.6

16,303 total


Sort:


Rated 1 out of 5 stars

Flight cancellation by airlines

Appreciate if you guys can help in contacting the airlines if they cancelled any flights in regards to natural phenomenon or etc. Sometimes, customer does not have the means to call international lines i.e. to call the airlines directly to resolve the issue. Hopefully, you guys can improve on this matters. Thank you

Date of experience: 16 March 2017

Reply from BudgetAir.com

Our sincere apologies for the inconvenience caused.

Upon checking your reservation history, We have found your reservation status shows flown.

In case if you need further assistance please write back to us on infomy@budgetair.com

Thanks,
BudgetAir.com


Rated 5 out of 5 stars

Excellent

Very cheap flight tickets. It is very convenient to use. I would definitely buy from budgetair.com again.

Date of experience: 16 March 2017


Rated 4 out of 5 stars

Steve H flight

The booking has been easy so far but I'll only know when I've used the ticket for the flight.

Date of experience: 15 March 2017


Rated 4 out of 5 stars

website booking

It was the first time I used, it was relatively easy, except the R300+ cost if using a visa card to pay. :-(

Date of experience: 15 March 2017


Rated 2 out of 5 stars

Works. Sort of.

Got my flight but even though I turned off the option for "ticket services" it turned it back on. If you want to check out you will pay for the useless unwanted Service Package. So yeah, they took my money but this is the rating and review they get because of it.

Date of experience: 15 March 2017

Reply from BudgetAir.com

Our sincere apologies for the inconvenience caused.

Upon checking your reservation history,We found you have not purchased "Ticket Service".


In case if you need further assistance please write back to us on info@budgetair.ca

Thanks,
BudgetAir.com


Rated 3 out of 5 stars

codeshare flight

Didn't mention it was a code share flight on the ticket, so went to the wrong terminal!

Date of experience: 15 March 2017


Rated 1 out of 5 stars

Flight cancelled

You cancelled the flight abruptly. It is so horrible.

Date of experience: 15 March 2017

Reply from BudgetAir.com

Our sincere apologies for the inconvenience caused.

Upon checking your reservation history, We have found your credit was declined however we send email about this but we dint receive a reply,Hence reservation has been cancelled.

In case if you need further assistance please write back to us on infomy@budgetair.com

Thanks,
BudgetAir.com


Rated 5 out of 5 stars

Great!

I am very happy with the service and price!

Date of experience: 15 March 2017


Rated 4 out of 5 stars

Price

I reach to good price after I review many web site

Date of experience: 15 March 2017


Rated 5 out of 5 stars

Good fare

I managed to get a good option of flight time and fare of my choice.

Date of experience: 15 March 2017


Rated 2 out of 5 stars

delay

you delay too much

Date of experience: 15 March 2017

Reply from BudgetAir.com

Our sincere apologies for the inconvenience caused.

Upon checking your reservation history,Please advise what information you looking on your reservation.

In case if you need further assistance please write back to us on infosa@budgetair.com

Thanks,
BudgetAir.com


Rated 5 out of 5 stars

Great fares and efficient service

I was looking on various websites for the best flight prices and then came across Budget Air. I found a great flight. The service was very good. Highly recommended. Will definitely use Budget Air in future.

Date of experience: 15 March 2017