Brave New Look Phone Numbers and Emails

Toll-Free Number:

  • (855) 559-4445
Send Message

Brave New Look Emails:

Customer Service
Legal
Privacy Inquiries
Is this your business?
PissedConsumer Club

Contact Information

Brave New Look Website:

Brave New Look Help Center:

Corporate Office Address:

Brave New Look, Inc.
237 Kearny Street #9091
San Francisco, California 94108
United States

Other Info (opening hours):

Mailing Address:

845 Market St Suite 450,

San Francisco, CA 94103

More contact details

Brave New Look Rating Based on 577 Reviews

Rating details

1.3
more details
Customer service
Delivery Service
Advertised vs Delivered
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

How Good is Brave New Look's Customer Service?

Cathie F Rhg
Cathie F Rhg
Feels Disappointed | Nov 12, 2023

I don’t know I can’t get ahold of anyone it takes me to a different site. Very frustrated.

Read full quote
Arvell Ysp
Arvell Ysp
Feels Disappointed | Aug 17, 2023

Had to contact Paypal

Read full quote

Summary of Brave New Look Customer Service Calls

654 TOTAL
CALLS
00:28 AVG CALL
DURATION
2% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Brave New Look?

Shipping and Delivery Question:

  • “Discuss shipping fees”
  • “You haven't delivered my product.”
  • “Incomplete shipment”

Request for Information Question:

  • “Chedk status of my order”
  • “Order Status”
  • “Looking for my order”

Activation/ Cancellation Question:

  • “Cancel my orders immediately”
  • “Unsubscribe from all correspondence emails and phone calls”
  • “Cancel subscription”

Return/ Replace Question:

  • “Returns”
  • “Return and get money back”
  • “Need to return item”

Product/ Service Question:

  • “Received incorrect product ???”
  • “Order was incorrect order 1953159”
  • “Need itemized list of my purchases for insurance claim after being carjacked.”

Payments and Charges Question:

  • “Wrong payment information”
  • “Charges on my account dont remember order anything.”
  • “Overcharged”

Refund Question:

  • “Obtain refund”
  • “My refund for the 20time”
  • “Refund”

Staff Question:

  • “Verify premium service”
  • “No service”

Account Question:

  • “My accounts not working”

Cards Question:

  • “NEED CARD”

Website/ Application Question:

  • “Having a lot of trouble placing order online. I tried to delete or remove the quantity, but your system kept adding more or separating a four-pack into one mask each. I phoned your 800 number, but call cannot be completed.”

Other Question:

  • “Find tshirt”
  • “Order error”
  • “Was unable to call or chat. Not able to get in touch with company at all!!! Very frustrating!”

About

Summary

Administration.Brave New Look is an online store that offers variety of clothing. The online shop’s collections include feminism, LGBT, wine, nurse, and mom gear among others. Leggings department showcases red wine glass, corgi, Hanukkah, Bah Humpug, bulldog, and German shepherd, etc. patterns. Mugs by Brave New Look present different cups including Bearded Legend, Catch up With Jesus, Checklist, Colorful Beagle, and Accio Poop. Brave New Look best sellers are Let That Shit Go vest, Thin Blue Line Leggins, and Nasty Woman hoodie, etc. Brave New Look has themed pillow covers, too.

Brave New Look reviews and complaints

Brave New Look is ranked 1590 out of 4762 in Footwear and Clothing category

Area Served

USA

Payment Methods

VISAPayPalAmerican ExpressMasterCard

Compare Brave New Look To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Rosegal image
2358 reviews
2.3
Cichic image
687 reviews
1.4
Modlily image
3737 reviews
1.5
Write a review
Do you have something to say about Brave New Look? What happened? What can we help you with?
Submit review Don't show this popup