Bill Walsh GM Superstore

4.5
(47 reviews)
Visit Bill Walsh GM Superstore
Sales hours: 8:00am to 7:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:30am–5:00pm
Tuesday 8:00am–7:00pm 7:30am–5:00pm
Wednesday 8:00am–7:00pm 7:30am–5:00pm
Thursday 8:00am–7:00pm 7:30am–5:00pm
Friday 8:00am–7:00pm 7:30am–5:00pm
Saturday 8:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed

Contact seller

Select a Salesperson (optional)

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Notice

New (815) 313-4780 (815) 313-4780
Used (815) 313-0103 (815) 313-0103
Service (815) 313-4879 (815) 313-4879

Inventory

See all 134 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since November 2018.
Welcome and thank you for choosing the Bill Walsh Automotive Group. For four generations we have been a family owned business committed to serving all of your automotive needs whether it be sales leasing service parts body shop internet accessories quick lube or just information. Your complete satisfaction has always been our first priority and we appreciate the opportunity to earn your business. Since we opened the doors of our first dealership on Main Street in Ottawa our motto has always been:

"OUR CUSTOMERS ARE OUR FRIENDS"
"OUR CUSTOMERS ARE OUR FRIENDS"

Service center

Phone number (815) 313-4879

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
8:00am–12:00pm
Sunday
Closed

Meet our employees

View all 19 employees View less employees

Reviews

4.5
(47 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Walsh GM Superstore from DealerRater.

Want to share your experience with this dealership?

Write a review
5.0

Great, efficient service from Jeremey Torres in the

Great, efficient service from Jeremey Torres in the purchase of my new 2024 Chevy Trailblazer.

5.0

Great, efficient service from Jeremey Torres in the

Great, efficient service from Jeremey Torres in the purchase of my new 2024 Chevy Trailblazer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience, it's wonderful to hear that Jeremey Torres provided you with great and efficient service during your purchase of the 2024 Chevy Trailblazer!

Show full review
5.0

The people were very friendly and professional, and I

The people were very friendly and professional, and I didn’t experience any pressure or haggling during my visit. The vehicle I was interested in was ready for me to test drive upon my arrival and the salesperson helped me setup my phone to the car.

5.0

The people were very friendly and professional, and I

The people were very friendly and professional, and I didn’t experience any pressure or haggling during my visit. The vehicle I was interested in was ready for me to test drive upon my arrival and the salesperson helped me setup my phone to the car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Mike, thank you for the 5-star rating! We're delighted to know that you had a great time with us. Your positive feedback inspires us to continue delivering exceptional service to all our valued customers. We look forward to serving you again in the future! Sincerely, Bill Walsh Jr., VP, (815) 434-2323

Show full review
5.0

Erica is the best!

Erica is the best! She always gets back to you with an answer. She is the reason why I purchased my vehicle.

5.0

Erica is the best!

Erica is the best! She always gets back to you with an answer. She is the reason why I purchased my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's wonderful to hear such glowing praise for Erica! It sounds like she's truly exceptional at what she does. Providing prompt and helpful answers is crucial in any customer service role, and it's clear that Erica excels in this aspect. It's no surprise that she's earned your loyalty and appreciation. Cheers to Erica for her outstanding service!

Show full review
5.0

Jeremy at Bill Walsh GM was great from the start.

Jeremy at Bill Walsh GM was great from the start. Helped the entire way through the buying process and even after the truck was purchased. He made sure everything was clear and exactly how I wanted it. Great customer service!

5.0

Jeremy at Bill Walsh GM was great from the start.

Jeremy at Bill Walsh GM was great from the start. Helped the entire way through the buying process and even after the truck was purchased. He made sure everything was clear and exactly how I wanted it. Great customer service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your positive experience with Jeremy at Bill Walsh GM! We're thrilled to hear that Jeremy provided you with exceptional service from the moment you walked in until after your truck purchase. Delivering clear communication and ensuring that your needs were met exactly as you wanted is always our top priority.

Show full review
5.0

Great communication and follow up on a truck I was

Great communication and follow up on a truck I was interested in buying, came in quick negotiation with Jeremy and drove off with a great truck at a fair price.

5.0

Great communication and follow up on a truck I was

Great communication and follow up on a truck I was interested in buying, came in quick negotiation with Jeremy and drove off with a great truck at a fair price.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! It was a pleasure assisting you with the purchase of your new truck. I'm glad to hear that you appreciated our communication and follow-up throughout the process. At our dealership, we strive to provide excellent service and make the buying experience as smooth as possible. Jeremy and the rest of our team are committed to finding the right vehicle for our customers at fair prices, and I'm delighted that we were able to meet your needs.

Show full review
5.0

Great experience!

I recently bought a preowned Tahoe. I knowingly bought the vehicle in as is condition. The day after I bought it, I took it to my mechanic who found a couple of things that need to be repaired. I called Jordan the sales mgr. and he simply said get them fixed and mail a copy of the bill to him. I received a check back in less than a week. Robert my salesman was not pushy and made the buying experience pleasurable. Outstanding over all experience. I would and will recommend Bill Walsh to anybody. BTW. I passed two chevy dealerships to get here!

5.0

Great experience!

I recently bought a preowned Tahoe. I knowingly bought the vehicle in as is condition. The day after I bought it, I took it to my mechanic who found a couple of things that need to be repaired. I called Jordan the sales mgr. and he simply said get them fixed and mail a copy of the bill to him. I received a check back in less than a week. Robert my salesman was not pushy and made the buying experience pleasurable. Outstanding over all experience. I would and will recommend Bill Walsh to anybody. BTW. I passed two chevy dealerships to get here!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for putting your trust in Bill Walsh Chevrolet! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Bill Walsh Jr., VP, (815) 434-2323

Show full review
5.0

Absolutely incredible experience.

Absolutely incredible experience. I want to give out a shout out to the used sales rep and the used car managers. I bought a vehicle at an extremely fair price, got a solid deal on my trade in, and was treated with respect and professionalism the entire time. I have been to dozens of dealers looking for this same car and had to deal with pricing games, hassles, nickel and diming, high pressure, etc. etc. Exactly what you would expect in today's market. However this was never the case here -- they did not play pricing games with me and were very honest from the get go. I do not understand the poor reviews but I assume they come from people that either have zero credit to no credit and were denied a loan. That's not one the dealership but on the bank. This place is no frills but all the staff are fair, friendly, professional, and most importantly do NOT PLAY GAMES or treat you like a fool. Highly recommend to anyone who wants an honest and low pressure purchasing experience. Thanks to the entire team!

5.0

Absolutely incredible experience.

Absolutely incredible experience. I want to give out a shout out to the used sales rep and the used car managers. I bought a vehicle at an extremely fair price, got a solid deal on my trade in, and was treated with respect and professionalism the entire time. I have been to dozens of dealers looking for this same car and had to deal with pricing games, hassles, nickel and diming, high pressure, etc. etc. Exactly what you would expect in today's market. However this was never the case here -- they did not play pricing games with me and were very honest from the get go. I do not understand the poor reviews but I assume they come from people that either have zero credit to no credit and were denied a loan. That's not one the dealership but on the bank. This place is no frills but all the staff are fair, friendly, professional, and most importantly do NOT PLAY GAMES or treat you like a fool. Highly recommend to anyone who wants an honest and low pressure purchasing experience. Thanks to the entire team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Show full review
1.0

Wanted the car and they wouldn't sell it.

Wanted the car and they wouldn't sell it. Would not get back to me to give me a reason.

1.0

Wanted the car and they wouldn't sell it.

Wanted the car and they wouldn't sell it. Would not get back to me to give me a reason.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review
5.0

The staff is very friendly, very helpful, very

The staff is very friendly, very helpful, very knowledgeable and closed my deal in less then two hours!! No price gouging no haggling just a good old fashioned car deal! Thank you very much!!

5.0

The staff is very friendly, very helpful, very

The staff is very friendly, very helpful, very knowledgeable and closed my deal in less then two hours!! No price gouging no haggling just a good old fashioned car deal! Thank you very much!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review
5.0

2022 C8 Corvette Purchase

Very friendly staff! They walk you right through the ordering process and are straight forward with you. I purchased the new mid-engine Corvette, NO price gouging here!

5.0

2022 C8 Corvette Purchase

Very friendly staff! They walk you right through the ordering process and are straight forward with you. I purchased the new mid-engine Corvette, NO price gouging here!

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Bill Walsh Jr., VP, 815-252-2323

Show full review
See all 47 reviews