Reviews
Write a reviewGreat, efficient service from Jeremey Torres in the
Great, efficient service from Jeremey Torres in the purchase of my new 2024 Chevy Trailblazer.
Great, efficient service from Jeremey Torres in the
Great, efficient service from Jeremey Torres in the purchase of my new 2024 Chevy Trailblazer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your positive experience, it's wonderful to hear that Jeremey Torres provided you with great and efficient service during your purchase of the 2024 Chevy Trailblazer!
The people were very friendly and professional, and I
The people were very friendly and professional, and I didn’t experience any pressure or haggling during my visit. The vehicle I was interested in was ready for me to test drive upon my arrival and the salesperson helped me setup my phone to the car.
The people were very friendly and professional, and I
The people were very friendly and professional, and I didn’t experience any pressure or haggling during my visit. The vehicle I was interested in was ready for me to test drive upon my arrival and the salesperson helped me setup my phone to the car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mike, thank you for the 5-star rating! We're delighted to know that you had a great time with us. Your positive feedback inspires us to continue delivering exceptional service to all our valued customers. We look forward to serving you again in the future! Sincerely, Bill Walsh Jr., VP, (815) 434-2323
Erica is the best!
Erica is the best! She always gets back to you with an answer. She is the reason why I purchased my vehicle.
Erica is the best!
Erica is the best! She always gets back to you with an answer. She is the reason why I purchased my vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's wonderful to hear such glowing praise for Erica! It sounds like she's truly exceptional at what she does. Providing prompt and helpful answers is crucial in any customer service role, and it's clear that Erica excels in this aspect. It's no surprise that she's earned your loyalty and appreciation. Cheers to Erica for her outstanding service!
Jeremy at Bill Walsh GM was great from the start.
Jeremy at Bill Walsh GM was great from the start. Helped the entire way through the buying process and even after the truck was purchased. He made sure everything was clear and exactly how I wanted it. Great customer service!
Jeremy at Bill Walsh GM was great from the start.
Jeremy at Bill Walsh GM was great from the start. Helped the entire way through the buying process and even after the truck was purchased. He made sure everything was clear and exactly how I wanted it. Great customer service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to share your positive experience with Jeremy at Bill Walsh GM! We're thrilled to hear that Jeremy provided you with exceptional service from the moment you walked in until after your truck purchase. Delivering clear communication and ensuring that your needs were met exactly as you wanted is always our top priority.
Great communication and follow up on a truck I was
Great communication and follow up on a truck I was interested in buying, came in quick negotiation with Jeremy and drove off with a great truck at a fair price.
Great communication and follow up on a truck I was
Great communication and follow up on a truck I was interested in buying, came in quick negotiation with Jeremy and drove off with a great truck at a fair price.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words! It was a pleasure assisting you with the purchase of your new truck. I'm glad to hear that you appreciated our communication and follow-up throughout the process. At our dealership, we strive to provide excellent service and make the buying experience as smooth as possible. Jeremy and the rest of our team are committed to finding the right vehicle for our customers at fair prices, and I'm delighted that we were able to meet your needs.
Great experience!
I recently bought a preowned Tahoe. I knowingly bought the vehicle in as is condition. The day after I bought it, I took it to my mechanic who found a couple of things that need to be repaired. I called Jordan the sales mgr. and he simply said get them fixed and mail a copy of the bill to him. I received a check back in less than a week. Robert my salesman was not pushy and made the buying experience pleasurable. Outstanding over all experience. I would and will recommend Bill Walsh to anybody. BTW. I passed two chevy dealerships to get here!
Great experience!
I recently bought a preowned Tahoe. I knowingly bought the vehicle in as is condition. The day after I bought it, I took it to my mechanic who found a couple of things that need to be repaired. I called Jordan the sales mgr. and he simply said get them fixed and mail a copy of the bill to him. I received a check back in less than a week. Robert my salesman was not pushy and made the buying experience pleasurable. Outstanding over all experience. I would and will recommend Bill Walsh to anybody. BTW. I passed two chevy dealerships to get here!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for putting your trust in Bill Walsh Chevrolet! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Bill Walsh Jr., VP, (815) 434-2323
Absolutely incredible experience.
Absolutely incredible experience. I want to give out a shout out to the used sales rep and the used car managers. I bought a vehicle at an extremely fair price, got a solid deal on my trade in, and was treated with respect and professionalism the entire time. I have been to dozens of dealers looking for this same car and had to deal with pricing games, hassles, nickel and diming, high pressure, etc. etc. Exactly what you would expect in today's market. However this was never the case here -- they did not play pricing games with me and were very honest from the get go. I do not understand the poor reviews but I assume they come from people that either have zero credit to no credit and were denied a loan. That's not one the dealership but on the bank. This place is no frills but all the staff are fair, friendly, professional, and most importantly do NOT PLAY GAMES or treat you like a fool. Highly recommend to anyone who wants an honest and low pressure purchasing experience. Thanks to the entire team!
Absolutely incredible experience.
Absolutely incredible experience. I want to give out a shout out to the used sales rep and the used car managers. I bought a vehicle at an extremely fair price, got a solid deal on my trade in, and was treated with respect and professionalism the entire time. I have been to dozens of dealers looking for this same car and had to deal with pricing games, hassles, nickel and diming, high pressure, etc. etc. Exactly what you would expect in today's market. However this was never the case here -- they did not play pricing games with me and were very honest from the get go. I do not understand the poor reviews but I assume they come from people that either have zero credit to no credit and were denied a loan. That's not one the dealership but on the bank. This place is no frills but all the staff are fair, friendly, professional, and most importantly do NOT PLAY GAMES or treat you like a fool. Highly recommend to anyone who wants an honest and low pressure purchasing experience. Thanks to the entire team!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wanted the car and they wouldn't sell it.
Wanted the car and they wouldn't sell it. Would not get back to me to give me a reason.
Wanted the car and they wouldn't sell it.
Wanted the car and they wouldn't sell it. Would not get back to me to give me a reason.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
The staff is very friendly, very helpful, very
The staff is very friendly, very helpful, very knowledgeable and closed my deal in less then two hours!! No price gouging no haggling just a good old fashioned car deal! Thank you very much!!
The staff is very friendly, very helpful, very
The staff is very friendly, very helpful, very knowledgeable and closed my deal in less then two hours!! No price gouging no haggling just a good old fashioned car deal! Thank you very much!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
2022 C8 Corvette Purchase
Very friendly staff! They walk you right through the ordering process and are straight forward with you. I purchased the new mid-engine Corvette, NO price gouging here!
2022 C8 Corvette Purchase
Very friendly staff! They walk you right through the ordering process and are straight forward with you. I purchased the new mid-engine Corvette, NO price gouging here!
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Bill Walsh Jr., VP, 815-252-2323