Woodside Homes Reviews

We purchased our home in Aug 2019 in the Brighton Landing Community in Vacaville Ca. We had initial things that needed to be fixed such as nail pops and crack in shower wall in master bedroom. The microwave kept shutting off causing the whole wall plugs to go out. We reported to maintenance they came and checked the microwave and not sure what else but said there was no issue yet it continued to happen and we continually had to flip the breaker. We had the downstairs bathroom over flow only to find out the pipes were less than subpar and had to be replaced after contacting the city of Vacaville water company, we had water damage so we had to have all the floors replaced and the kitchen island and cabinets and in the remodel we got rid of the faulty microwave.

I have been fighting to get my AC fixed for 7 years (since we moved in). They undersized my units, forgot to put in vents and left me hanging in the summer. They can’t keep their employees which then falls on the customer trying to get work done on the home! Be aware!

Typically, people are more inclined to post negative reviews rather than positive ones, although I believe the majority of experiences people have are neutral or positive. My husband and I have had a fairly positive experience with Woodside homes. We purchase a 4 bedroom single family house in American Fork in January 2024. We’ve lived in the home for about 3 months now. We had a third party inspector check out the home before we closed and he pointed out minor flaws that were quickly fixed by Woodside’s team before we closed and moved in. After moving in, we discovered minor paint spills on the stair carpet. While we've managed to remove many of them using soap and water, it has still been a nuisance.

One week before closing, my inspector pointed out to the superintendent that the fridge wasn’t working. He promised to fix it before closing, but almost two weeks after closing, my fridge is still not working. He still has garage door and keys to my house on the pretext that he was going to come in and fix it. I have tried contacting him several times, but he is not responding. I tried contacting higher management but no luck there as well. Even on the day of closing, the appliances were not hooked up.

Purchased home in Lathrop in 2015. Discovered eventually that they had installed plumbing and electrical into the house using the WRONG elevation drawing and original building inspection approval was denied due to this. Corner shelf in master shower fell off. Discovered it was not installed correctly, review and claim denied by Woodside Homes. Exterior stucco fell off in several locations, same response by email, not even courtesy of a phone call. Issues with landscaping and irrigation system prior to moving in but finally got that settled after several meetings with Woodside Homes VP.

3 and a half years of trying to get our 9-page "new home punch list" even halfway completed is unconscionable. By the time we submitted the one year punch list we had 11 pages of work to be done. The outside of our home had stucco repairs done early on (one year mark) which was left unpainted for TWO YEARS. We still have problems with uneven floors, cracked tiles, unsatisfactorily painted interior, squeaky and uneven upstairs flooring and much more.

Horrible customers service to repair issues they left behind from construction. 2 years later my microwave is still not properly installed and it's still missing parts! They do not answer their phone. They simply let it go to voice mail and do not call back. The representatives are constantly being fired like it's a revolving door. I have had to repair or finish work they did incorrectly or simply would even pass code! (Bad electrical work.)

Very frustrated... Bought and built a home with Woodside Homes in Prescott AZ. Let me start off by saying this was supposed to be their flagship development in the area. The home was priced over 1 Million dollars. Wow, what a disappointment. From the finishes or lack of to the missing materials such as ceiling fans, Vent hoods, Holes in the granite for accessories. It's been 60 days since we took ownership and we were promised that everything would get fixed. We were so disappointed we hired a private certified home inspector.

Purchased and closed on a home about 2-3 weeks ago, which has started building since February/March 2022. Not only was I rushed to close on this property, but the company is dragging their feet to get anything properly done. After the first walkthrough, there were plenty of issues that needed to be addressed. Things were not done until I was basically moving into the house. In fact, I had to be the one to make sure things were getting done. As a consumer, this is not my job.

We closed on our home 3/16/22. We were waiting for our exterior stone to be completed and when finally done they used left over stone from another home. Our stone doesn’t match and quality of work is poor. I’ve reached out to the Customer Service agent to see if they will come fix it and have not received a response back. The stone on the same style homes in the area and on model home does not look like the stone they installed at our property. Our home was not cheap and we decide to build with WOODSIDE because of the product they showed but the quality of work we received on our home is not the same. We’ve dealt with numerous issues since closing on our home 3/16/22 (i.e. wall not leveled, whistling hood, cabinet face missing, leaking tub, cracks in tub and etc.) which majority have been fixed but still waiting on a few things to come in or get redone but this coming will not acknowledge the poor quality work done on our stone.