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Review Highlights
“The PO boxes are located outside in a well lit area and available 24/7 which is convenient for many local residents.” in 8 reviews
“Make sure to park in the first lot where the stalls are labeled for the US Passport people.” in 2 reviews
“The PO boxes are located outside in a well lit area and available 24/7 which is nice for people like me who decide to check their mail at 11pm.” in 2 reviews
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Overall rating
155 reviews
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1 star
- Dec 20, 2023
Even on a busy Christmas time at the Honolulu airport post office- I still found parking quickly. Workers are still courteous even with the long line of people that was moving smoothly along. The self-service machines were well used and alleviated some of the lines.
I prefer this post office location since it is open on weekdays until 8pmHelpful 2Thanks 0Love this 1Oh no 0 - Dec 19, 2023
This place is pretty convenient, large parking and several people working. I didn't have a long wait time.
My only is after this sweet lady that took care of me requested for a worker to get boxes. The lady asked twice for me. And someone told the lady that was supposed to get the boxes to do something else.
That Had me waiting for a while and then I noticed there were other people waiting. Someone finally got impatient and asked her for the boxes again and it took her two seconds to get them. So that was unnecessary. Or just put boxes out for people to get at their leisure.
Other than that my experience was nice, and I won't make this one of my permanent stopsHelpful 3Thanks 1Love this 2Oh no 0 - 5944014073Feb 10, 2024
Located right next to the Hawaiian Airlines terminal this is the best post office e to hit if you're coming after work. Late hours and open on Saturday. There's tons of parking, an outdoor self-help kiosk and a supply of shopping boxes for purchase.
Helpful 4Thanks 0Love this 3Oh no 0 - Dec 24, 2022Updated review
Gotta give some love to the United States Postal Service, especially at Christmas time. The line at main off never seems to go down but it moves pretty quickly. The clerks on the window, especially Gerry & Merril, are the best and keep the line moving.
USPS has done a great job putting empty USPS flat rate boxes outside so customers can just grab and go. If you use click and ship, you can just drop your package off in the bin on the right side of the lobby. It is a great option if you don't want to wait in line.
Just have patience with main office, not many clerks and since this is the hub, lots of customers trying to mail stuff off. The USPS clerks are always working hard, friendly and very helpful.
I'll continue to use USPS main office for all my mailing needs. Merry Christmas!Helpful 8Thanks 0Love this 10Oh no 0Aug 22, 2020Previous reviewSupport USPS! USPS gets alot of bad press espically lately with all the negative information about voting. This is the main office and the clerks here really try hard to help everyone and although the lines can be extremely long the clerks do a great job getting people in and out as fast as they can.
I like the fact that they are open on Saturday till 1200, the lines are not as long on Saturday and they seem to have more clerks on the window and get people in and out faster.
I mail alot of stuff from this office internationally, to the mainland and interisland and never had an issue with stuff arriving in a timely manner.
The USPS also does a super job getting all the stuff I order on Amazon to me in a timely manner. I appreciate the hard work and the service USPS provides. I have no worries this office has the necessary resources in order to process our election ballots this November and our votes will get processed and counted. - Jun 12, 2023
On several occasions I have come across Merlie. She is so helpful and knowledgeable. She makes it nice to come to this location near the airport.
They have a conveyor roller thing that you can put your boxes on while waiting on line. That's convenient.
They are open M-F 9am- 8pm and Sat 9am-4pm. Closed on Sundays. They have PO Boxes outside of the location with lights and camera surveillance.Helpful 1Thanks 0Love this 0Oh no 0 - 1016203910886Dec 13, 2022
I come here occasionally when I mail out my bills. I only have a couple that I mail out. I don't mail it from the other post office locations because I need my bills to go out right away. Why don't I pay my bills online? I don't really have time to be on my cell phone to go online but it seems like during the holidays I have more credit card bills. I want to just pay them off so no more owing money.
Anyway this is the main post office and I know it will get out sooner if I mail it from here.
Parking isn't plentiful but it does fill up fast during the holidays because people mail out packages. Good luck with that line lol There's enough parking for people but the times I go it isn't too busy.Helpful 22Thanks 0Love this 25Oh no 0 - Jerad A.San Francisco, CA2292647Mar 2, 2023
Convenient location. It can get a little crowded but they usually have two desks running during peak hours.
Definitely recommend this place for all your postage needs based on price - you can't beat USPS when it comes to price - and convenience - they cover the states thoroughly and have some decent international offerings as well.Helpful 0Thanks 0Love this 0Oh no 0 - 1539214056Jan 22, 2022
This review reflects my over all experience with the postal service. In the last six months they have lost, delivered to the wrong address or delivered late.
My Amazon purchases which was delivered by UPS until last year
had no trouble getting to me.
So far they lost two parcels and one delivered to the my neighbor.
A prize from a local radio station dated on the envelope 12-23-2021 was just received
yesterday 1-21 2022. An important correspondent from the mainland took 7 days to get to me. And they paid priory first class. On a happy note the two carriers that deliver my mail always smile and say hello. Stay Safe.Helpful 9Thanks 0Love this 2Oh no 0 - Maria A.Honolulu, HI232197505Oct 13, 2022
This Post Office location is conveniently conveniently right at the Honolulu International airport. Just off of Nimitz Hwy., easy to access; a nice central location.
I have used this Post Office about 8 times. As with any Post Office recently, there is a wait for service.... so be ready to stand in line. If you prepaid your postage and they are labeled correctly, you can simply drop your packages off to the right of the windows.
It was only during my last visit that I noticed that parking is not free! Previously the driver waited in the car and I ran in, so who knows? I am not sure if this is a new thing or it was just implemented. Anyhow, I fail to see how we should be paying for parking when utilizing a service that we all should have access to easily... kind of as a right, you know; being a US citizen and all? But I digress....
The last time I visited, I used the mail dropboxes. Mailing things out from the airport Post Office versus from my home, will get them to their destination more quickly, and reduce their exposure to hot trucks, etc. The drive-through dropboxes are very convenient because all you have to do is drive around the circle and pull right up next to them.
Conveniently, the supplies are laid out in front of the Post Office, no need to stand in line for supplies. Mailing boxes, envelopes, and other such things are available and easy to access. I have only had service once and the service was great! 4 stars for convenience of location, good service, and ample supplies provided, one less star for paid parking....Helpful 1Thanks 0Love this 1Oh no 0 - Oct 29, 2022
There are few places I hate going into more than the Post Office. I never know what to do, which form to fill out, which line to be in, how to address stuff, how much postage is...all of that stuff. I'd rather go to the dentist for a root canal than the post office.
But this post office adjacent to the airport in Honolulu is awesome. I had to physically mail letters (THE HORROR) to bill people. What a nightmare. Who doesn't have an app these days!?
Anyway, this one is open until 4 pm on Saturday! I almost got lost getting here--I thought I was gonna have to pay for airport parking but just look for the signs, the Post Office is on the right hand side if you're heading west on H1.
Plenty of free parking.
I must have looked lost because a postal worker came up to me and asked me what I needed, she directed me to the form table outside to fill out the certified mail stuff, and then gave me a purple slip for the woman at the register.
Let me tell you, in San Antonio, Texas, on a Saturday afternoon the post office is always so packed -- legit worse than weekend Costco. But there was virtually no line and plenty of people working! It was soooo awesome. And everyone is sooo friendly!
I can't speak for their other services or whatever. But if you have to actually visit a physical Post Office for whatever reason, this one isn't bad at all.Helpful 0Thanks 0Love this 0Oh no 0