ArticlesAirAsia Flights: How do I make changes to my booking?

You can make the following booking changes via Purchases on AirAsia MOVE app or on our website, airasia.com :
 

1. Flight dates and times.

2. Guest details:
    

• Please chat with Bo and follow steps below: 
   

1. Select ‘Travel’.
2. Choose ‘AirAsia Flights’.
3. Select ‘Booking Changes’ under Flight Info column. 
4. Choose ‘Amend Passenger Details’ and  choose from the list of options the specific change you wish to make.

3. Contact Details (only via Purchases):
    

   1. Log in to your AirAsia rewards member account and Click ‘Purchases’.
   2. Click on ‘Flight’ to see your upcoming and past bookings.
   3. Select ‘Manage’ and choose ‘Edit Contact’ under Guest and Contact Details. 
   4. Click 'Save' after updating your contact details information.

4. Prebook or increase checked baggage allowance.

5. Prebook or change inflight meals.

6. Pick-A-Seat or change seat selection.

Please have your Travel Itinerary or Booking Number ready at the start of this process. Please note that modifying a confirmed booking will incur a change fee, in addition to the payments applicable for new purchases made. You can view these fees here: https://www.airasia.com/aa/about-us/en/gb/fees-and-charges.html

Do be aware that these changes may not be allowed for promo fares. Please check the Travel Advice and Terms and Conditions of Carriage in your Travel Itinerary for allowed changes.

You can also search and manage your flight bookings if you have made your booking from selected travel websites and agencies supported by AirAsia: https://support.airasia.com/s/article/Can-I-manage-or-add-to-my-flight-bookings-via-Travel-Websites-and-Agencies?language=en_GB