India's Largest Private Power Company | Adani Electricity
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adani Electricity
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Frequently Asked Questions

  • Where can I find the consumer account number on Adani Electricity bill?

    To find the consumer account number on Adani Electricity bill, check under your personal details. For more details, please visit know your bill.

  • How to change mobile number on Adani Electricity bill?

    To change mobile number on your Adani Electricity bill, follow these steps-

    • Go to the Adani Electricity website.
    • Log in with your Customer Account number (CA Number).
    • Go to your profile and update your mobile number. Alternatively, you can call on our toll free number 19122 or write us an email on helpdesk.mumbaielectricity@adani.com with photo ID proof.
  • How to calculate my monthly energy consumption?
    To calculate your monthly energy consumption, please go to Adani Electricity’s Energy Calculator. You can enter your average daily usage of the listed appliances on the calculator and it will provide you with an estimate of your monthly energy/power consumption.
  • How to increase electricity load online?

    To change the electricity load, you can apply for Load Change by visiting this link- https://www.adanielectricity.com/my-account/load-change-request

  • How can the customers reach out to Adani Electricity?

    The consumer can contact us conveniently through various channels given below for any queries or complaints:

    • Call us at (19122) - Our contact number (Toll Free) is available 24/7 for any queries or complaints.
    • WhatsApp Business - Reach us anytime at 9594519122 through WhatsApp.
    • Video Contact Centre - Connect with Adani Electricity via a video call on the Adani Electricity website and Electra Chatbot.
    • Mobile App - Download our Android & iOS App for easy access.
    • Social Media - Find us on Facebook, Twitter, Instagram, LinkedIn & YouTube.
    • Website - Visit www.adanielectricity.com for more information.
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Adani Electricity

Adani Electricity is now India’s no. 1 utility company according to Ministry of Power's 12th Annual Integrated Rating and Ranking for Power Distribution Utilities, a report prepared by McKinsey & Company.

At Adani Electricity, we are dedicated to empowering individuals to live a sustainable lifestyle and make a positive impact every day. We aim to contribute to building a cleaner and greener environment with Green Tariffs while creating sustainable value and empowering India through #GrowthWithGoodness, in line with Adani Group's philosophy.

We also believe in providing customer-centric services through our innovative and advanced solutions. Our technology-driven value-added services, such as Smart Meters and Adani Electricity mobile app, have made it easier for customers to manage their accounts and access information about their energy usage digitally.

Established as a subsidiary of Adani Transmission Ltd, we are Mumbai’s leading power distribution utility company. With a distribution network spanning over 400 sq. km, from Bandra to Bhayander on the western side and Sion to Mankhurd on the eastern side of Mumbai, we provide reliable power to over three million households.