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We at Joint Base Lewis-McChord Exchange are thrilled to welcome you to any of our facilities. We work hard to ensure you save money every day and your shopping experience with us is a pleasant one.
Our Exchange facilities are located off exits 119 - 125 from I-5. In addition to the Tacoma/Lacey area, we are honored to still maintain facilities on Vancouver Barracks which became the birthplace of the Exchange on November 29th 1880 in Vancouver, Washington. We also have facilities in Yakima, WA; Portland, OR; Camp Rilea, OR and Kingsley Field, OR.
Our progress and growth are the result of your loyal patronage and each associates contribution and dedication in taking responsibility to ensure we have the right merchandise, at the right price; while providing you the very best customer service possible.
Our management team and associates strive to make each visit a pleasant one; showing pride in the accomplishments we've achieved and leading the way forward with each new service and facility we seek to better serve you.
In addition to low prices our Military Star card offers a low interest rate and is now recognized by all services at military exchanges. Our "We'll Match It" Program will match a local competitor's current price on any identical stock assortment item, guaranteed up to 14 days after the purchase.
Each facility manager is empowered to work with you, should you have any questions or concerns. In addition I personally review all customer comments that are submitted through the Exchange website, and the link below will email me directly. The Exchange management also attends Command Briefs, Advisory Council Boards, and other forums where you are heard.
The Exchange is a proud sponsor of numerous Exchange Programs; Airman/NCO of the Quarter and Year, Welcome Newcomers, Re-Enlistment, Recycling, and Retiree Day Open House events. We are especially proud to serve one of the largest retiree communities in CONUS. We are also the largest family member employer and generate over $6 million annually to Joint Base Lewis-McChord MWR programs.
My personal promise is to take immediate action to resolve your concern, if for any reason your concerns or comments are not met to your satisfaction. Please feel free to email me at BeattyM@aafes.com.
I look forward to making us your first shopping choice.