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Facebook App on Windows 10 Won't allow login

When I try to login to Facebook on a Surface Pro running Windows 10 I get the message:

I can get to my Facebook through a browser on my Surface and via the app and browser on my IOS devices and it all works OK.  Nowhere does there seem to be any way there of reviewing these data settings.

Hi DavidSawers,
I am Vijay, an Independent Advisor. I am here to work with you on this problem.

1. Try to reset Facebook app
Windows Key+i > Apps > Scroll down to Facebook App > Click this App > Advanced options > Reset

2. Windows Key+i > Apps > Scroll down to Facebook App > Click this App > Uninstall.
Reinstall from Microsoft Store again.

Do let me know if you require any further help on this. Will be glad to help you.
Sincerely yours,
Vijay A. Verma @ https://excelbianalytics.com

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Hello,

I'm Independent Advisor and Microsoft MVP, here to help you with your question.

Please try these steps:

1. Open Settings app, go to System > Apps & features.

2. In corresponding right pane, click on Facebook app. Then click on Advanced options link.

3. On the next page, click on Reset button.

4. Again click on Reset button in the warning/confirmation fly-out. This will reset the app.

Let us know if this helps!
_____________________________________________________________________________________

Helping Windows users, since 2010 · Please remember to mark replies as answers, if they helps!

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I should have mentioned that I tried both reset, uninstall and reinstall and restarting the computer.

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I would suggest that try asking this question at Facebook forum. Looks like a server side problem rather than Windows problem.

Facebook Community - Ask a Question - https://www.facebook.com/help/community/ask/

Disclaimer - This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.
Sincerely yours,
Vijay A. Verma @ https://excelbianalytics.com

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Last updated April 16, 2024 Views 2,461 Applies to: