Planet Fitness Interview Questions: What to Expect

If you are looking for Planet Fitness interview questions you have come to the right place.

We all know interviews are stressful and competition is intense.

However, with a small amount of preparation, you can ace the interview.

Here we will discuss how to successfully answer potential interview questions at Planet Fitness.

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Front Desk Gym Interview Questions

Planet Fitness Interview Questions and Answers

1. Can you tell us about yourself?

While it’s acceptable to discuss your hobbies and interests during an interview, it’s best to keep such discussions brief. Instead, prioritize discussing related work experience as it can help you stand out from the competition.

2. Why do you want to work at Planet Fitness?

Possible answers are

State that you have a passion for fitness, and would be proud to work for a company that promotes well-being in a judgment-free zone.
Say you feel Planet Fitness offers great value for its customers.
Try to discuss how your goals align with the business objectives of Planet Fitness. For instance, if you aspire to become a personal trainer or pursue a career in the health and fitness industry, it’s evident that you would be a great fit for the company.

3. What is your greatest strength?

The best way to respond to this question is to describe the skills and experience you have that directly correlate with the job you are applying for. Therefore, review the job description and reassure the interviewer that you have the experience and skills to do the job.

4. What is your greatest weakness?

You should not deny that you have a weakness or state strengths as a weakness (I am a perfectionist or I work too hard and neglect my friends and family). Instead, think of a weakness that is required but not critical for the job and state that as your weakness.
When you state your weakness make sure you include what you are doing to overcome that weakness. For example, I have a fear of public speaking and enrolled in a public speaking class to overcome my fear.

Facts about Planet Fitness

5. What can you tell us about Planet Fitness?

Planet Fitness is a franchise that operates fitness centers in the United States, Canada, Dominican Republic, Panama, and Mexico.
Michael and Marc Grondahl founded Planet Fitness in 1992 in Dover, New Hampshire.
The low-cost business model focuses on the needs of occasional or first-time health club members, rather than more experienced members.
Planet Fitness is known as the “Judgement Free Zone,” aimed more at the average user than the bodybuilder type of fitness enthusiast.
The company markets as a “Judgement Free Zone” that caters to novice and casual gym users.

6. What is Planet Fitness Mission Statement?

Planet Fitness’s mission statement is “to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone, where anyone – and we mean anyone – can feel they belong.”

Additional Planet Fitness Interview Questions

7. Why is there a gap in your resume?

Honesty is the best approach when answering this question. Being honest about your situation gives the employer a sense of integrity and confidence.

8. Why do you want to work for a gym?

State you enjoy physical activity and will enjoy helping others get healthy.
Say you would prefer working for a gym as it promotes health and well-being.
Mention you have strong communication skills which will help when working with customers.

9. If you could be one animal what would it be?

Interviewers ask this question because it may reveal more about your character, or see how you operate under stress.

When you state what animal you would be, state why.

Possible Answers are

Dogs to demonstrate loyalty
Ants are hard workers and team-players
Dolphins are smart
Elephants are strong
Gorilla is gentle but powerful, a good parent, and a good leader

10. How did you find this job?

Interviewers ask this question because they want to hire someone who is specific in their job hunt. Basically, employers want to hire someone who knows what they want. Therefore, state you have been actively monitoring jobs on the company’s website. Note you have to be honest when answering this question as they may already know how you applied for this position.

Questions to ask at the end of the interview

11. Do you have any questions for us?

What do you like best about working here?
How would you describe your ideal candidate for this position?
What about this position is the most important?
How would you measure my success and what could I do to exceed your expectations?
Which part of the position has the steepest learning curve? What can I do to get up to speed quickly?
What opportunities will I have to learn and grow?

Planet Fitness Front Desk Gym Interview Questions

12. Why should we hire you for our front desk position?

Sharing any relevant work experience with the interviewer can give you an advantage over other candidates. This includes experience in customer service, phone answering, billing, and cleaning.
State you have strong communication skills which will allow you to work well with customers.

13. How do you feel about cleaning?

You can tell the interviewer that you have no issues with cleaning and that it’s essential for gyms to be clean and well-maintained.

14. Are you able to lift 75 pounds comfortably, and do you have any experience performing lifting tasks in a gym setting?

Keeping the gym clean and organized requires putting weights back in their original places. This is why the ability to lift 75 pounds is essential.

15. What experience do you have answering phones, and how did you ensure that callers received excellent service?

First, discuss your phone answering experience. Then, explain how you ensure excellent customer service, such as greeting callers in a friendly tone and offering to call them back if you’re unable to assist them immediately, to avoid long wait times.

16. Can you walk me through the billing process you have followed in your previous experience, and how did you handle any issues or discrepancies that arose?

Discuss any billing experience you have and how you resolved any discrepancies in customers’ bills.

17. How would you deal with a difficult customer?

Listen and let the customer vent.
Show the customer you care.
Don’t blame the customer or the company.
Try to solve the problem or find someone who can.
Don’t make promises you can’t keep.

18. Where do you see yourself in five years?

Showing you have a five-year plan shows you have ambition and are goal-oriented.
That being said aligning your goals in the fitness or healthcare field will make you sound like a good fit for Planet Fitness.
For example, stating you want to get into Physiotherapy or become a personal trainer will make you sound like a good fit for Planet Fitness.

19. What hours can you work?

Try and be flexible when answering this question. The more relaxed you are with your hours, the better your chance of landing the job.
State that you understand if you need to work on weekends and holidays.

Planet Fitness Phone Interview Questions

If you have a phone interview then we recommend you study the questions above.
Remember to find a quiet room with no distractions. Bring a cheat sheet with questions to ask.

What to wear to a fitness interview?

When it comes to dressing for a fitness interview, you should dress in athletic clothing to showcase your knowledge of fitness, while still maintaining a professional appearance. Here are some tips:

Wear athletic clothing, but avoid clothing with sports team logos. Consider a two-piece tracksuit with clean sneakers.
While athletic clothing is appropriate, make sure not to dress too casually. It is important to maintain a professional appearance.
Make sure your clothes are clean and not wrinkled, and your hair is styled appropriately.

How do you prepare for a fitness interview?

Learn as much as you can about the company and ask yourself why you want to work there. What makes this fitness center stand out from the others?
Look over your resume and any relevant certifications or training you have completed. Consider how your skills and experience align with the requirements of the position.
Review possible interview questions and consider how you can answer them based on your personal experience.
Think about your own fitness journey and how it has shaped your approach to training and coaching. Consider what motivates you, what challenges you have overcome, and what you have learned along the way.
Make sure you know where you are going and how long it takes to get there. Go online and figure out the easiest route, and then be sure to add extra time to your travel so you arrive on time. The last thing you want is to arrive late.

Planet Fitness Interview Questions