酒店設施新，乾淨，地點好，近地鐵站。
海景房間景觀一流。
我要求的高樓層、晚check out, 特定room type, 生日怖置、酒店都能滿足我所有要求。
由於星期六較繁忙，酒店提早通知可直上Lounge VIP express check in,安排周到，還貼身帶領我到酒店房間取房。
Cruise 空中餐廳酒吧氣氛一流，食物很好，staff 態度禮貌，我們選擇了「Feed Me 」menu, 和 ‘Beats & Bubbles’ $148 1 hour Mixologist Spritz free flow. 我們一定會再來！
Farmhouse 早餐有多種選擇，喜出望外。
總體而言,這次住宿體驗十分良好，安排及取房間流程順暢，staff 十分禮貌，食物質素十分高，價錢又相對合理!
我樂意向親朋戚友推介，相信不會失望而回！More
I haven't done a hotel review since 2018 even though we are frequent travelers around the world. I am a world of Hyatt member therefor we stay in Hyatt hotels often. As usual, we have been happy with the high standard that we expect from the Hyatt properties. We are currently in the middle of our 10-day stay on the 16th floor in the west tower... I am writing this review after all these years because I am totally blown away by my overall experience at this hotel. I feel so compelled and obligated to show my appreciation and acknowledge their professionalism and dedication to customer service. Every hotel staff that we have encountered so far is very friendly and attentive. And special thanks to the guest relation team. A few days prior to our arrival, I emailed the hotel asking for the two rooms to be close by because we are traveling with an elderly, in addition to a couple of other requests. I literally received a response from Susan within hours assuring our requests are being handled. And what a pleasant surprise, we got a hand-written welcoming note along with a fruit plate shortly after checking in. Very grateful for such a nice and warm gesture.
In addition to the impeccable customer service, I am very impressed with the condition and amenities of the hotel as well. The room looks brand new, exceptionally clean and perfectly appointed. The location is excellent as the hotel is a part of the new Harbor North phase I and II projects/malls, with lots of restaurants and shops. The mall is just across the street from the North Point subway station A1 exit. The tram is just a short walk away which provides a convenient and relaxing way to get to places in the Hong Kong island side. I highly recommend this hotel to anyone because the hotel itself and the team members - they really go above and beyond to take care of our needs and i can see they really take price in what they do!
Hello travel139la,
Thank you for staying with us and for sharing your staying experience with us here.
It is our honor to be your hotel of choice in Hong Kong! We are glad to know that your overall stay experience was positive and our team member were able to deliver excellent service to you during your stay. Your compliment is definitely an important recognition to us and it motivates us to maintain our service and product standard. We are very much appreciated for your kind words. We always aim to provide guest a stay with “Hyatt Centric Experience”.
Thank you once again and we look forward to welcoming you back in the future.
Eric Wong
Assistant Front Office Manager
I'm grateful to Sharon and Regina for upgrading our hotel room. Their courteous service made the check-in process a breeze. The room was impeccably clean and featured a bathtub with a stunning view of Victoria Harbour. To top it off, they even surprised us with a birthday cake. I'll definitely choose to stay at this hotel for future celebrations.
Hello Navigate36399082439,
Thank you for staying with us and for sharing your staying experience with us here.
It is our honor to be your hotel of choice in Hong Kong! We are glad to know that your overall stay experience was positive and our team member were able to deliver excellent service to you during your stay. Your compliment is definitely an important recognition to us and it motivates us to maintain our service and product standard. We are very much appreciated for your kind words. We always aim to provide guest a stay with “Hyatt Centric Experience”.
Thank you once again and we look forward to welcoming you back in the future.
Eric Wong
Assistant Front Office Manager
超靓的景色。 真的超级无敌喜欢！
非常感谢Hyatt Centric。 谢谢Kyle的热情介绍！ 下次一定会重新定这家酒店！
Thank you Hyatt Centric! The room is fantastic to view is amazing. It is a wonderful experience at Hong Kong. Appreciate kyle for all the introduction. Will definitely come back for my next visit.
Hello tonnyl254,
Thank you for staying with us and for sharing your staying experience with us here.
It is our honor to be your hotel of choice in Hong Kong! We are glad to know that your overall stay experience was positive and our team member were able to deliver excellent service to you during your stay. Your compliment is definitely an important recognition to us and it motivates us to maintain our service and product standard. We are very much appreciated for your kind words. We always aim to provide guest a stay with “Hyatt Centric Experience”.
Thank you once again and we look forward to welcoming you back in the future.
Eric Wong
Assistant Front Office Manager
Great one night visit for my sons Birthday
Sharon W in the lounge was really outstanding in the lounge making us feel welcome and our son feel special. May she go far in the Hyatt organisation!
Good breakfast selection, sensible room and good views
Booked on Hyatt Points. Good ROI
Hello jahardman,
Thank you for staying with us and for sharing your staying experience with us here.
It is our honor to be your hotel of choice in Hong Kong! We are glad to know that your overall stay experience was positive and our team member were able to deliver excellent service to you during your stay. Your compliment is definitely an important recognition to us and it motivates us to maintain our service and product standard. We are very much appreciated for your kind words. We always aim to provide guest a stay with “Hyatt Centric Experience”.
Thank you once again and we look forward to welcoming you back in the future.
Eric Wong
Assistant Front Office Manager
The services Venus provided is good. I went to celebrate my bf birthday. She is patient and friendly. She answered all questions that I asked. I like her smile. I will also choose this hotel next time.
Hello Sherpa26840713372,
Thank you for staying with us and for sharing your staying experience with us here.
It is our honor to be your hotel of choice in Hong Kong! We are glad to know that your overall stay experience was positive and our team member were able to deliver excellent service to you during your stay. Your compliment is definitely an important recognition to us and it motivates us to maintain our service and product standard. We are very much appreciated for your kind words. We always aim to provide guest a stay with “Hyatt Centric Experience”.
Thank you once again and we look forward to welcoming you back in the future.
Eric Wong
Assistant Front Office Manager
