Harbour Grand Hong Kong
No.23 Oil Street, North Point MTR Fortress Hill Station, Exit A, Hong Kong China
Full view
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Room & Suite (1594)
Dining (444)
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4.5
#55 of 605 hotels in Hong KongLocation
4.0
Cleanliness
4.6
Service
4.4
Value
4.2
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
The multi-award winning Harbour Grand Hong Kong is ideally located in the heart of Hong Kong Island and just few minutes walk from the MTR station with easy access to the city's business, shopping, dining and fashion districts. All 828 contemporary-designed guestrooms and suites featuring different perspectives of Victoria Harbour. In addition to the 27-metre outdoor swimming pool, gymnasium, spa facilities, a total of 12,685 square feet of meeting spaces, there are also 5 distinguished restaurants which accent Cantonese, European, Japanese and international cuisines, with Le 188 Restaurant and Lounge boasting a 188 degree panoramic harbour view.
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Property amenities
Valet parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Business Center with Internet Access
Conference facilities
Wifi
Paid wifi
Pool with view
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Kid-friendly buffet
Rooftop bar
Taxi service
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Massage
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Bath / shower
Interconnected rooms available
Room service
Safe
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
On-demand movies
Complimentary toiletries
Hair dryer
Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Harbor View
Bay View
Languages Spoken
English, Chinese, Japanese
Location
No.23 Oil Street, North Point MTR Fortress Hill Station, Exit A, Hong Kong China
Name/address in local language
Getting there
Good for walkers
Grade: 88 out of 100
88
Hong Kong Intl Airport
17.4 mi•
See all flights
Shenzhen Airport
34.2 mi•
See all flights
Fortress Hill
3 min•Mass Transit Railway (MTR)
Rental Cars
131 Restaurants
within 0.3 miles
Reviews
4.5
5,041 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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Harbour Grand Hong Kong stands out for its central location, with guests frequently applauding its proximity to local dining, the MTR, and breathtaking scenic views. The hotel's amenities, especially the dining options and the harbor view rooms, are often celebrated, and the service is generally lauded for its professionalism and friendliness. However, opinions on value are mixed, as some find certain aspects overpriced.
While the atmosphere is considered luxurious by many, some guests feel that the rooms can appear outdated. Cleanliness receives high marks, though it is not without its occasional criticisms.
Location
Central
Atmosphere
Luxurious
Rooms
Spacious
Value
Expensive
Cleanliness
Mixed
Service
Attentive
Amenities
Outstanding
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Detailed Reviews
Stayed in the suite for 2 1/2 months as my home was under renovation. Location of the hotel was very convenient with just 2 minutes walk to the MTR. There were also lots of restaurants nearby. The suite was around 700 square feet with a twin bedroom, living and dining area besides an open kitchen. The harbour view was about 230 degrees and really beautiful. Rental charges had to be on a monthly basis initially with dining credits rebate. Thereafter can extend the stay on a shorter term basis but without any dining rebate. Although housekeeping was every Monday, Wednesday and Friday, they could be called to collect the garbage and change the towels whenever necessary. The short-coming with their open kitchen was lack of a rice cooker, frying pan cover and a rather small boiling pot. As we cooked normal meals daily like cooking at home, I almost brought over 1/3 of my kitchen utensils and various kinds of seasonings to the hotel. We also found the freezer of the in-room refrigerator not cold enough and microwave difficult to set the function. Housekeeping was very helpful in providing us the third refrigerator and another microwave. Management basically tried their best to satisfy all our needs. Guests could use the swimming pool as well as the gym.
There were several restaurants and Le 188 on the top floor offered the most spectacular view. Quality of food and services were good in all their restaurants except the Japanese restaurant which quality of wagyu beef had room for improvement. Price of the Udon set was quite high as well.
There were several kinds of promotional offers for their Harbour Grand Cafe buffet but the staff who answered the phone wasn’t too helpful and clear with their instructions. I was being told had to secure a table before booking & paying on-line. However, after booking the table, I failed to locate the right promotional offer until seeking help from the Sales officer Coco who was very helpful throughout our stay. That evening a staff called from the Café and asked why we had not paid for our reservation. I replied I wasn’t aware I had to pay immediately after reservation and I wasn’t told I had to call them back to secure the booking after payment. Initially I thought only one staff who answered the phone at this café wasn’t too polite but it turned out not to be the case. Anyway, we had buffet three times and think it was ok. For the first time they had raw oysters (restricted to 2 pieces per queuing) and crab legs but second time onwards they replaced raw oysters with abalone. It was always full house and reservation is a must.
Besides Coco and Raymond from the Sales Office, housekeeping Ms Chong and concierge Kathrine had all been very kind and helpful during our enjoyable stay in this hotel.
There were several restaurants and Le 188 on the top floor offered the most spectacular view. Quality of food and services were good in all their restaurants except the Japanese restaurant which quality of wagyu beef had room for improvement. Price of the Udon set was quite high as well.
There were several kinds of promotional offers for their Harbour Grand Cafe buffet but the staff who answered the phone wasn’t too helpful and clear with their instructions. I was being told had to secure a table before booking & paying on-line. However, after booking the table, I failed to locate the right promotional offer until seeking help from the Sales officer Coco who was very helpful throughout our stay. That evening a staff called from the Café and asked why we had not paid for our reservation. I replied I wasn’t aware I had to pay immediately after reservation and I wasn’t told I had to call them back to secure the booking after payment. Initially I thought only one staff who answered the phone at this café wasn’t too polite but it turned out not to be the case. Anyway, we had buffet three times and think it was ok. For the first time they had raw oysters (restricted to 2 pieces per queuing) and crab legs but second time onwards they replaced raw oysters with abalone. It was always full house and reservation is a must.
Besides Coco and Raymond from the Sales Office, housekeeping Ms Chong and concierge Kathrine had all been very kind and helpful during our enjoyable stay in this hotel.
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Date of stay: August 2020
Rooms
Cleanliness
Service
Room Tip: Advanced viewing is allowed and they have similar settings of room in all floors which ensures...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chong Gary, 顧客服務/櫃檯辦公室 at Harbour Grand Hong Kong
Responded Nov 22, 2020
Dear cutiedoggy13, Thank you very much for sharing this encouraging review on TripAdvisor. We are pleased to learn that you enjoyed every aspect of the hotel and our passionate & attentive services made your stay a comfortable and enjoyable one. Thank you for highlighting the areas which have made your entire stay experience much more fantastic, in particular the excellent attention to every detail provided by our housekeeping team esp. for Ms. Chong , Sales Office - Coco and Raymond and Concierge - Kathryn, your kind words have been shared with the relevant team with most sincere appreciation. Meanwhile, we appreciate of your valuable feedback which is most helpful as it serves us to further improvement of our services standard. Thank you once again for choosing and recommending us and we sincerely hope to have the pleasure of welcoming you back to Harbour Grand Hong Kong In the not too distant future. Kind regards, Gary Chong / Director of Guest Services
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have visited Hong Kong many times but always stayed in Kowloon in the past however on our recent tour of Far East the best flight offer from Europe was through HK and for something different we choose to stay on Hong Kong island itself and the club rooms at Harbour Grand offered us what we were looking for and certainly did not disappoint. The transfer from the airport was easy with octopus cards easily acquired as you left the arrival hall and the shuttle bus to Fortress Hill area leaves every 20 minutes from right by the airport express train terminal.
The service level from the club room staff on the 42 floor was great and the little snacks and other food were tasty. The view from there over the harbour was fabulous and you can access the roof top viewpoint by a short flight of stairs.
Our room was on the 36th floor which offered continuously changing views of the harbour and the curtains were dark enough to block out the neon light from the various buildings. The only odd element was the large circular bath, which I am sure less physically able individuals might struggle with.
We ate at the restaurant one evening but in some ways the breakfast in the same location seemed better as the daylight allowed the vista to take centre stage.
This is certainly a hotel we will use again
The service level from the club room staff on the 42 floor was great and the little snacks and other food were tasty. The view from there over the harbour was fabulous and you can access the roof top viewpoint by a short flight of stairs.
Our room was on the 36th floor which offered continuously changing views of the harbour and the curtains were dark enough to block out the neon light from the various buildings. The only odd element was the large circular bath, which I am sure less physically able individuals might struggle with.
We ate at the restaurant one evening but in some ways the breakfast in the same location seemed better as the daylight allowed the vista to take centre stage.
This is certainly a hotel we will use again
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Date of stay: January 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GaryC_HGHK, Director of Guest Services at Harbour Grand Hong Kong
Responded Apr 12, 2020
Dear steveandjenUK, Thank you very much for sharing this wonderful review on TripAdvisor! We are delighted to learn that you had a thoroughly enjoyable experience and our attentive & passionate service could make your stay a comfortable and memorable one. Thank you for highlighting the areas which had made your entire experience much more fantastic in particular the well appointed room, the spectacular view of the Skyline Pavilion (roof top viewing deck) and the professional service provided by our Harbour Club team, your kind words have been shared with our relevant teams with most sincere appreciation. Thank you once again for choosing and recommending us and we certainly hope to be able to host another wonderful stay for you next time. Kind regards, Gary Chong / Director of Guest Services
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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We stayed here for 4 nights and were very impressed. The hotel is beautiful and our room (which was a standard room) on the 20th floor was spacious for Hong Kong. The bathroom was lovely with the enormous round bath and rain shower. We stayed with my daughter who had a very comfortable fold up bed installed. As light sleepers we were a little concerned having a room adjacent to the lifts but we did not need to be worried- the sound proofing in the rooms is excellent and similarly the curtains work well. We ate breakfast at the cafe on level 3 and this was fine. The viewing deck at the top of the hotel was amazing. You can see the whole of Hong Kong, the harbour and over to Kowloon - really spectacular. It is also in a super convenient area that at least while we were there did not seem to be affected by protests. Nearby we found good restaurants, a supermarket right next to the MTR station, and a money exchange with the best rates we’d seen. The MTR and other transport all close by. The staff everywhere (reception, cafe, concierge) all so polite and helpful and housekeeping was probably one of the best I’ve seen in a hotel. Thanks to the hotel management for a great stay - we would definitely stay again if in Hong Kong.
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Date of stay: January 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GaryC_HGHK, DIrector of Guest Services at Harbour Grand Hong Kong
Responded Feb 25, 2020
Dear Bananasaboutravel, Thank you very much for staying with us at Harbour Grand Hong Kong – we greatly appreciate the time you have taken to write us such a thoughtful and encouraging review. We are pleased to learn that our attentive and passionate service could make your stay an enjoyable and memorable one. Thank you for highlighting the areas which had made your entire experience much more fantastic in particular the well-equipped accommodation, the spectacular view of the Skyline Pavilion (roof top viewing deck) and the professional service, your kind words have been shared with our relevant teams with most sincere appreciation Thank you once again for choosing and recommending us and we certainly hope to be able to host another comfortable stay for you on your next visit to our home – Hong Kong. Kind regards, Gary Chong Director of Guest Services
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was our third visit to this hotel and while we accept that travelling at a time of the current fears of corona virus is not ideal we still looked forward to the level of service this hotel had always offered. We were met at reception not with a welcome smile ( even behind the masks) but with a temperature gauge and a barrage of forms about our health. We then discovered that due to renovations the pool area and spa were closed as was the spectacular top floor lounge which was temporarily downstairs
This despite paying extra for lounge facilities !
We still received food and drink but not to the same level as buffet was banned due to the virus. Breakfast in the grand dining room was a joke! We were the only people in both mornings we were there and food was cold by the time it came from the kitchen in fact the whole hotel was freezing and we had to go to our room for warmth!
When we went out we were given masks but told only one a day which is wrong as medical advice is to change them every couple of hours and our temperature was taken every time we entered or left the hotel, we felt more like patients in a care home than guests in a hotel .
We were so happy to leave and arrive in the Bangkok which while it too has corona virus was welcoming and full of life , while we fully understand the difficulties in Hong Kong I think the least they should do is reduce the room rate as the facilities you are paying a lot of money for are not there! Provide room service free as all dining areas and social areas are cold and deserted or just close temporarily if you can’t provide services and have renovations going on everywhere- our room overlooked a building site that used to be the lovely roof top pool
What a sad last memory we now have of what used to be one of our favourite hotels.
This despite paying extra for lounge facilities !
We still received food and drink but not to the same level as buffet was banned due to the virus. Breakfast in the grand dining room was a joke! We were the only people in both mornings we were there and food was cold by the time it came from the kitchen in fact the whole hotel was freezing and we had to go to our room for warmth!
When we went out we were given masks but told only one a day which is wrong as medical advice is to change them every couple of hours and our temperature was taken every time we entered or left the hotel, we felt more like patients in a care home than guests in a hotel .
We were so happy to leave and arrive in the Bangkok which while it too has corona virus was welcoming and full of life , while we fully understand the difficulties in Hong Kong I think the least they should do is reduce the room rate as the facilities you are paying a lot of money for are not there! Provide room service free as all dining areas and social areas are cold and deserted or just close temporarily if you can’t provide services and have renovations going on everywhere- our room overlooked a building site that used to be the lovely roof top pool
What a sad last memory we now have of what used to be one of our favourite hotels.
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Date of stay: February 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GaryC_HGHK, Director of Guest Services at Harbour Grand Hong Kong
Responded Mar 9, 2020
Dear HollySK Thank you for taking the time to share your review with us. We appreciate your patronage and are disappointed to read that your recent experience was not up to your expectations. However, upon reviewing all the points you have mentioned and found several discrepancies to our hotel facility and services provision for example the only venue we are serving breakfast at the moment is instead on our top floor Le188 Restaurant & Lounge and we do not have a roof top swimming pool etc. May I humbly ask you to review whether you have posted the review to a different hotel property and make necessary adjustments. Otherwise I am eager to hear more from you and would appreciate if you could reach out to me directly via garyc2@harbourgrand.com so that I can personally follow up all matters you reflected. Thank you again and we look forward to hearing from you. Kind regards, Gary Chong / Director of Guest Services Harbour Grand Hong Kong 23, Oil Street, North Point, Hong Kong
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
酒店質量很好，入住登記服務很貼心，雖然星期六很繁忙，但員工Helen都友善的歡迎我們，及詳盡介紹我們可享用的服務及設施。房間很舒服，酒店景觀亦一流，附近亦有很多特式餐廳。期待下次入住時再體驗。
It was a great experience to stay at the Harbour Grand Hong Kong for a weekend staycation with friendly staffs and up to standard facilities.
The check in process was smooth when we arrived at around 14:00. The mist disinfection station (for whole body) at the lobby ensured everyone to keep hygiene when entering the premise. Many thanks to Front Office agent Helen for the warm welcome and kind assistance during our check in.
All rooms are equipped with bathtub. A glass wall separates the room and washroom (a curtain can be lowered) which makes the room feels large and comfortable. HDMI was equipped on the 32' LCD TV so you can grab your TV Box here to enjoy a Movie marathon. A harbour view room was arranged for our stay which can clearly see the skyline of Kowloon.
We have visited the gym and swimming pool as per recommendation from Helen. Which was also clean with relaxing environment. It was great to grab a book and sit in one of the poolside hut for reading in the late afternoon.
The drink at Le188 Restaurant was also nice with superb view of the Victoria Harbour. Thanks for the kind assistance from the friendly team at the restaurant and introduction to the stunning and unique Victoria Harbour view (in which we can see the IFC & ICC buildings from a new angle)
In general it was a pleasant stay and we shall be back soon in the future!
It was a great experience to stay at the Harbour Grand Hong Kong for a weekend staycation with friendly staffs and up to standard facilities.
The check in process was smooth when we arrived at around 14:00. The mist disinfection station (for whole body) at the lobby ensured everyone to keep hygiene when entering the premise. Many thanks to Front Office agent Helen for the warm welcome and kind assistance during our check in.
All rooms are equipped with bathtub. A glass wall separates the room and washroom (a curtain can be lowered) which makes the room feels large and comfortable. HDMI was equipped on the 32' LCD TV so you can grab your TV Box here to enjoy a Movie marathon. A harbour view room was arranged for our stay which can clearly see the skyline of Kowloon.
We have visited the gym and swimming pool as per recommendation from Helen. Which was also clean with relaxing environment. It was great to grab a book and sit in one of the poolside hut for reading in the late afternoon.
The drink at Le188 Restaurant was also nice with superb view of the Victoria Harbour. Thanks for the kind assistance from the friendly team at the restaurant and introduction to the stunning and unique Victoria Harbour view (in which we can see the IFC & ICC buildings from a new angle)
In general it was a pleasant stay and we shall be back soon in the future!
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Date of stay: October 2020
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chong Gary, 顧客服務/櫃檯辦公室 at Harbour Grand Hong Kong
Responded Oct 26, 2020
Dear Alex W, Thank you very much for sharing this encouraging review on TiripAdvisor. We are delighted to learn that you enjoyed every aspect of the hotel and our passionate & attentive services made your stay a comfortable and memorable one. Thank you for highlighting the areas which have made your entire stay experience much more fantastic, in particular the well appointed room & facilities and the excellent attention to details provided by Helen & our attentive team from Le 188 restaurant, your kind words have been shared with the relevant team with most sincere appreciation. Thank you once again for choosing and recommending us and we certainly hope to be able to host another wonderful stay for you next time. Kind regards Gary Chong / Director of Guest Services
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here end of January 2020 did upgrade to club harbour cost only 160 Euros for 2 of us for 5 nights. Well worth it access to club harbour room with spectacular views over Victoria harbour and free nibbles drink. Staff friendly and very efficient service high standard. Had Dim Sum for breakfast delicious overall breakfast standard excellent. Close to Fortress Hill MTR but on last day we did some exploring lovely park nearby and able to walk to other local attractions. Would like to mention Mr Ken in buffet restaurant we went in late but he kept it open an extra half hour for us and ensured we had enough to eat and when offered tip declined saying it was his pleasure. Did leave tip for housekeeping and bell boys. Overall would highly recommend this hotel but would say that they do take off deposit from your bank card did have the money but 3 days later but it was 350 Euro.
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Date of stay: January 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GaryC_HGHK, DIrector of Guest Services at Harbour Grand Hong Kong
Responded Feb 25, 2020
Dear 442tic, Thank you very much for sharing this encouraging review on TripAdvisor! We are pleased to learn that you enjoyed every aspect of the hotel and our attentive and passionate service could make your stay a comfortable and memorable one. Thank you for highlighting the areas which had made your entire experience much more fantastic in particular the benefits and services we provided by Harbour Club, your kind words have been shared with our relevant teams with most sincere appreciation Thank you once again for choosing and recommending us and we certainly hope to be able to host another comfortable stay for you on your next visit to our home – Hong Kong. Kind regards, Gary Chong Director of Guest Services
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Grand Harbour is a large and nice property in the North Point area of the city. They are presently offering really attractive room rates and staycation promotions during the pandemic. We recently took advantage of these deals and stayed a few nights at this hotel.
Reservation was made by way of booking.com. Room confirmation was received immediately. We were well-received upon checkin, which as a bit of a lengthy process given the number of locals checking in on the day.
The property is pretty nice. It has subtle art nouveau features built into the building decor, lobby area is large, they have pool, gym and feature restaurants. We had drinks at the Le 188 lounge and very much enjoy the views on the evening.
Rooms are pretty good for the present rates being offered. They are spacious with decent decor, all expected amenities and features, comfy bed, good A/C, wifi and lighting. Rooms only have two electric outlets and one at the desk is not fitted for Apple computer plugs which was an issue. Bathroom is spacious with bath and shower setup. Overall, fair enough rooms for this calibre of a hotel.
Location is ok if you don't mind staying in a more local neighbour area of Fortress Hill and North Point instead of the more popular tourist districts like nearby Causeway Bay. There are a handful of speciality coffee shops, cafes and plenty of restaurants in the area. You are around 5 minute walk to the Fortress Hill hotel as well.
Reservation was made by way of booking.com. Room confirmation was received immediately. We were well-received upon checkin, which as a bit of a lengthy process given the number of locals checking in on the day.
The property is pretty nice. It has subtle art nouveau features built into the building decor, lobby area is large, they have pool, gym and feature restaurants. We had drinks at the Le 188 lounge and very much enjoy the views on the evening.
Rooms are pretty good for the present rates being offered. They are spacious with decent decor, all expected amenities and features, comfy bed, good A/C, wifi and lighting. Rooms only have two electric outlets and one at the desk is not fitted for Apple computer plugs which was an issue. Bathroom is spacious with bath and shower setup. Overall, fair enough rooms for this calibre of a hotel.
Location is ok if you don't mind staying in a more local neighbour area of Fortress Hill and North Point instead of the more popular tourist districts like nearby Causeway Bay. There are a handful of speciality coffee shops, cafes and plenty of restaurants in the area. You are around 5 minute walk to the Fortress Hill hotel as well.
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Date of stay: May 2021
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chong Gary, 顧客服務/櫃檯辦公室 at Harbour Grand Hong Kong
Responded Jun 6, 2021
Dear BradJill T, Thank you very much for sharing this encouraging review on TripAdvisor. We are delighted to learn that you enjoyed every aspect of the hotel and our passionate & attentive services made your stay a comfortable and enjoyable one. Thank you for highlighting the areas which have made your entire stay experience much more fantastic, in particular your compliments on well appointed room, hotel facilities and location, your kind words have been shared with the relevant team with most sincere appreciation. Thank you once again for choosing us and we certainly hope to be able to host another wonderful stay for you next time. Kind regards, Gary Chong / Director of Guest Services
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Particular to enjoy the stunning harbour view on Skyline Pavilion, breakfast on the rooftop and the delicious on-suite dining. Just 3 minutes walk to the MTR, makes shopping much convenient in Causeway Bay.
Thanks Reservations Agent Caroline offered the Sparkling Juice knowing that we don't drink wine for the birthday celebration. Thanks Room Service team and special compliments to Ivan friendly and helpful service on the private dining. Thanks Housekeeping Ms Hung for keeping us a neat and tidy room.
Harbour Grand gives us sense of protection from the time stepping in the entrance, every guest is sanitized by the machine to their full body. Mask keeper & sanitizing paper is available in every table in the restaurants.
This second stay in their room with Patio is worth the value to stay cozy and warm in the Jacuzzi for some small talk before bed. Day and night accompanied with the quiet 🤫 next door,
ocean scenery in the Patio is kind of privileged.
Thanks Reservations Agent Caroline offered the Sparkling Juice knowing that we don't drink wine for the birthday celebration. Thanks Room Service team and special compliments to Ivan friendly and helpful service on the private dining. Thanks Housekeeping Ms Hung for keeping us a neat and tidy room.
Harbour Grand gives us sense of protection from the time stepping in the entrance, every guest is sanitized by the machine to their full body. Mask keeper & sanitizing paper is available in every table in the restaurants.
This second stay in their room with Patio is worth the value to stay cozy and warm in the Jacuzzi for some small talk before bed. Day and night accompanied with the quiet 🤫 next door,
ocean scenery in the Patio is kind of privileged.
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Date of stay: January 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chong Gary, 顧客服務/櫃檯辦公室 at Harbour Grand Hong Kong
Responded Feb 7, 2021
Dear esther2021c, Thank you very much for sharing this encouraging review on TripAdvisor. We are delighted to learn that you enjoyed every aspect of the hotel and our passionate & attentive services made your stay a comfortable and memorable one. Thank you for highlighting the areas which have made your entire stay experience much more fantastic, in particular our well appointed Premier Harbour View room with Patio, the excellent attention to every detail provided by our attentive team - Caroline, Ivan and Ms. Hung, your kind words have been shared with the relevant team with most sincere appreciation. Thank you once again for choosing us and we certainly hope to be able to host another wonderful stay for you next time. Kind regards, Gary Chong / Director of Guest Services
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Price performance was top notch, really good for its price. One is paying a fraction of likes of Rosewood, St Regis, Ritz prices so need to be fair. The staff tries very hard and would always go the extra mile to ensure guests are enjoying their stay. Doormen have high awareness with guests going in and out and opening door to welcome / wishing guests a safe journey with a smile. Great (fun!) whole body sanitising procedure at front door too.
Gary Chong - very responsive to enquires and quick turnaround times (well done!) and I can imagine hotels are probably short staffed and experiencing such challenges. I can feel the team do try their best to pull things together and riding through this wave together. All the best!
Highlight for me were: Le188 the view and service; Kwan Cheuk Hin (the Cantonese dim sum place) with its delicious dim sum and food! View was also fantastic and food was ready to surprise and delight.
Gary Chong - very responsive to enquires and quick turnaround times (well done!) and I can imagine hotels are probably short staffed and experiencing such challenges. I can feel the team do try their best to pull things together and riding through this wave together. All the best!
Highlight for me were: Le188 the view and service; Kwan Cheuk Hin (the Cantonese dim sum place) with its delicious dim sum and food! View was also fantastic and food was ready to surprise and delight.
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Date of stay: March 2021
Rooms
Service
Sleep Quality
Room Tip: Upgrade to Premier Harbour View room or above / Club access for best experience
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chong Gary, 顧客服務/櫃檯辦公室 at Harbour Grand Hong Kong
Responded Mar 21, 2021
Dear kizzcat, Thank you very much for sharing this encouraging review on TripAdvisor. We are delighted to learn that you enjoyed every aspect of the hotel and our passionate & attentive services made your stay a comfortable and memorable one. Thank you for highlighting the areas which have made your entire stay experience much more fantastic, in particular the excellent dining experience we served at Le 188° Restaurant & Lounge and Kwan Cheuk Heen Chinese Restaurant. I wish to take take this opportunity to thank you for your kind compliments to us all. I will certainly pass along the compliments to our team, as that is definitely an added encouragement for all of us to strive for service excellence for all our guests. Thank you once again for choosing us and we certainly hope to be able to host another wonderful stay for you next time. Kind regards, Gary Chong / Director of Guest Services
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We spent 6 incredible nights at the harbour grand to start our honeymoon.
Omg - what an amazing hotel with hard workers who are constantly asking if we needed anything.
We upgraded to the club rooms which had us on the higher levels of the hotel, breakfast at Le 188 every morning which had the most beautiful sky view of the city, daily afternoon snacks and cocktails which was a bonus.
With all the protests that we had seen on TV you would not have even knew. Please book to see Hong Kong it is an incredible place, with lovely locals who need us back. We would not hesitate to stay at the harbour grand again
Omg - what an amazing hotel with hard workers who are constantly asking if we needed anything.
We upgraded to the club rooms which had us on the higher levels of the hotel, breakfast at Le 188 every morning which had the most beautiful sky view of the city, daily afternoon snacks and cocktails which was a bonus.
With all the protests that we had seen on TV you would not have even knew. Please book to see Hong Kong it is an incredible place, with lovely locals who need us back. We would not hesitate to stay at the harbour grand again
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Date of stay: January 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GaryC_HGHK, Director of Guest Services at Harbour Grand Hong Kong
Responded Jan 21, 2020
Dear jaclynflanagan13 Thank you very much for sharing this encouraging review in TripAdvisor! We are extremely pleased to learn that our attentive and passionate service had made it a comfortable and memorable experience for you. Thank you for highlighting the areas which had made your entire experience much more fantastic especially the memorable service in Harbour Club, your kind words have been shared with our relevant teams with most sincere appreciation. Thank you once again for choosing and recommending us and we certainly hope to be able to host another comfortable stay for you on your next visit. Kind regards, Gary Chong / Director of Guest Services
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel can setup a rollaway bed or assign a room with bed sofa that fits three person.
Please let me know if you require any further information.
Kind regards
Benedict
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"Make sure you go to the 42nd floor (Skyline Pavilion) rooftop for panoramic view of the city and harbour!"Read full review
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PRICE RANGE
$114 - $184 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
香港海逸君绰酒店, harbour grand hong kong hotel hong kong
LOCATION
ChinaHong KongHong Kong Island / City Garden / Eastern District / North Point
NUMBER OF ROOMS
828
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Harbour Grand Hong Kong
Which popular attractions are close to Harbour Grand Hong Kong?
Nearby attractions include Oil Street Art Space (0.07 miles), East Coast Park Precinct (0.1 miles), and City Centre North Center (0.2 miles).
What are some of the property amenities at Harbour Grand Hong Kong?
Some of the more popular amenities offered include a rooftop bar, a pool, and an on-site restaurant.
Which room amenities are available at Harbour Grand Hong Kong?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Harbour Grand Hong Kong?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Harbour Grand Hong Kong?
Yes, a parking garage and valet parking are available to guests.
What are some restaurants close to Harbour Grand Hong Kong?
Conveniently located restaurants include Le 188° Restaurant & Lounge, Tim Ho Wan, and Auntie Sweet.
Are there opportunities to exercise at Harbour Grand Hong Kong?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does Harbour Grand Hong Kong have airport transportation?
Yes, Harbour Grand Hong Kong offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Harbour Grand Hong Kong?
Yes, dry cleaning and laundry service are offered to guests.
Does Harbour Grand Hong Kong offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Harbour Grand Hong Kong?
The staff speaks multiple languages, including English, Chinese, and Japanese.