Take 5 to stop fraud - your bank will never call you and ask you to move your money or provide card reader codes.

Digital Banking Services

Log in - step 1

Choose how you'd like to log in. You can use your customer number or your card number.

Customer number

This is your date of birth (DDMMYY) followed by your unique identification number.

Customer number

Forgotten your login details?

Card number

The 16 digit card number across the front of your debit or credit card.

Card number

Why use my card number?

If you've forgotten your customer number, you can enter your debit or credit card number instead - it's just as secure. Please note that we'll never ask you for your full card details to log in.

Remember me. What does this mean?

By enabling the functional cookie and choosing 'Remember me’, your customer number will be saved to your computer or device for future visits. If you use your card number we won’t save this, but we’ll use it to identify your customer number so we can still remember you. We don’t recommend using this if you’re using a public or shared computer.

Not an online user? Sign up here

Only individuals who have a Royal Bank of Scotland account and authorised access to Digital Banking should proceed beyond this point. For the security of customers, any unauthorised attempt to access customer bank information will be monitored and may be subject to legal action.