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What does a Personal Shopper do?
A personal shopper helps customers get the best possible purchases. Primarily, personal shoppers help others shop through suggestions and advice. The shoppers are typically employed by boutiques and stores, though some exclusively work online or as a freelancer. They help through phone calls, in-person, email, or live chat. They even process shopping orders, their deliveries, and their returns. Personal shoppers are expected to develop listening, customer service, attention to detail, and communication skills.
Personal shopper responsibilities
Personal shoppers often attend social functions to generate new clientele and build relationships with existing clients. They also maintain a clean and organized store front, process orders, and resolve customer complaints. Their responsibilities may also include managing customer wish lists and sales, as well as operating cash registers and order fulfillment systems. They must also have strong customer service skills, including patience, flexibility, and integrity.
Here are examples of responsibilities from real personal shopper resumes:
- Place and stage bags in area for instacart delivery drivers to pick up.
- Maintain front-end to ensure store policies for cleanliness and organization are always adhere to.
- Maintain floor standards including backroom replenishment and presentation as well as the general appearance and cleanliness of department.
- Pick, stage & dispense customer online orders, zone other departments, assist customers with locating product and handle POS.
- Receive orders from customers Instacart application.
- Perform courtesy task that include locating specific items for customers and bagging groceries.
- Maintain the highest client satisfaction scores possible throughout entirety of employment-Accurately and quickly choose groceries and deliver to client homes
- Earn distinction as pacesetter for exemplifying outstanding skills in sales.
- Select the highest quality produce and perishables.
Personal shopper skills and personality traits
We calculated that 16% of Personal Shoppers are proficient in Cleanliness, Product Knowledge, and POS. They’re also known for soft skills such as Customer-service skills, Interpersonal skills, and Selling skills.
We break down the percentage of Personal Shoppers that have these skills listed on their resume here:
- Cleanliness, 16%
Maintained front-end to ensure store policies for cleanliness and organization are always adhered to.
- Product Knowledge, 13%
Established and maintained long-term client relationships through customer satisfaction and product knowledge
- POS, 12%
Bag orders with customers name.also I operate the POS system.
- Customer Orders, 9%
Shop and build online customer orders while providing excellent customer service
- Dependability, 8%
Utilized strong skills in patience, flexibility, integrity and dependability.
- Groceries, 8%
Shop for customers who ordered their groceries online and make sure the quality of the items were good and in date.
Most personal shoppers use their skills in "cleanliness," "product knowledge," and "pos" to do their jobs. You can find more detail on essential personal shopper responsibilities here:
Customer-service skills. To carry out their duties, the most important skill for a personal shopper to have is customer-service skills. Their role and responsibilities require that "retail sales workers must be responsive to the wants and needs of customers." Personal shoppers often use customer-service skills in their day-to-day job, as shown by this real resume: "created relationships with customers to inform them of the arrival of new merchandise and store events. "
Interpersonal skills. Another essential skill to perform personal shopper duties is interpersonal skills. Personal shoppers responsibilities require that "a friendly and outgoing personality is important for these workers because the job requires almost constant interaction with people." Personal shoppers also use interpersonal skills in their role according to a real resume snippet: "achieved high customer satisfaction for personal styling, interpersonal skills, listening skills, and consistently recognizing customers needs and wants. "
Selling skills. This is an important skill for personal shoppers to perform their duties. For an example of how personal shopper responsibilities depend on this skill, consider that "retail sales workers must be persuasive when interacting with customers." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a personal shopper: "ring up sales on cash register * process new stock shipments * perform cleaning duties to maintain store cleanliness".
The three companies that hire the most personal shoppers are:
- Walmart358 personal shoppers jobs
- Ingles Markets137 personal shoppers jobs
- Harris Teeter88 personal shoppers jobs
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Compare different personal shoppers
Personal shopper vs. Blood donor recruiter
A blood donor recruiter is primarily in charge of coordinating with different companies, institutions, and groups to promote blood donation programs, aiming to find potential donors. Their job entails reaching out to individuals and businesses to seek support for the programs, utilizing volunteer databases to contact donors, and building positive relationships with the volunteers. Moreover, it is also their duty to manage databases, arrange appointments with potential donors, develop programs and campaigns, and create materials such as handouts and visual presentations for the cause.
While similarities exist, there are also some differences between personal shoppers and blood donor recruiter. For instance, personal shopper responsibilities require skills such as "cleanliness," "product knowledge," "pos," and "customer orders." Whereas a blood donor recruiter is skilled in "patients," "projection," "public speaking," and "medical history." This is part of what separates the two careers.
On average, blood donor recruiters reach similar levels of education than personal shoppers. Blood donor recruiters are 3.0% more likely to earn a Master's Degree and 0.0% more likely to graduate with a Doctoral Degree.Personal shopper vs. Ticket broker
While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that personal shopper responsibilities requires skills like "cleanliness," "product knowledge," "customer orders," and "dependability." But a ticket broker might use other skills in their typical duties, such as, "ticket sales," "event tickets," "ex," and "order processing."
Ticket brokers earn similar levels of education than personal shoppers in general. They're 1.1% less likely to graduate with a Master's Degree and 0.0% more likely to earn a Doctoral Degree.Personal shopper vs. Auctioneer
The required skills of the two careers differ considerably. For example, personal shoppers are more likely to have skills like "cleanliness," "product knowledge," "pos," and "customer orders." But a auctioneer is more likely to have skills like "farm equipment," "photography," "construction equipment," and "non-profit organization."
Most auctioneers achieve a similar degree level compared to personal shoppers. For example, they're 1.3% more likely to graduate with a Master's Degree, and 0.2% more likely to earn a Doctoral Degree.Personal shopper vs. Lister
Even though a few skill sets overlap between personal shoppers and listers, there are some differences that are important to note. For one, a personal shopper might have more use for skills like "cleanliness," "product knowledge," "pos," and "customer orders." Meanwhile, some responsibilities of listers require skills like "data entry," "e-commerce," "customer emails," and "product description. "
Listers enjoy the best pay in the manufacturing industry, with an average salary of $49,158. For comparison, personal shoppers earn the highest salary in the start-up industry.The average resume of listers showed that they earn similar levels of education compared to personal shoppers. So much so that theyacirc;euro;trade;re 0.2% less likely to earn a Master's Degree and more likely to earn a Doctoral Degree by 0.0%.Types of personal shopper
Updated March 14, 2024
