I went here for the day with my wife. You get the tube from Guy Concordia and when you get off at the station walk away from the station down the main road. About 400 yards down on the opposite side of the road you will see the place with the Jewish flag outside. We had to check our bags in and we paid $16 for the pair of us.
For anyone needing the loo, its down a passage near the cafe and then down in the lift to the bathrooms. We went in to the centre and saw all the items on view. There is a lot of information which explains the history of the Jews in Germany and the effect of Nazism on them.
The worst part of this visit was that there was a group of teenage school children there who were constantly walking around, hitting each other and being totally disrespectful to the museum and the items on display. If we were watching a video we could not concentrate because of the racket they kept making. At one point turned to some of them and asked if they had no respect the museum and the items on display. I heard some students mention some English person and I knew they were talking about me because their behaviour was disgraceful.
At the end of the visit we mentioned their behaviour to the lady in the box office and she mentioned that she had seen it too. One of the main difficulties was that there was a teacher with them who did nothing to challenge them and just left them to do their own thing. Staff mentioned that students visit free and we asked that they mentioned this behaviour to other staff and hopefully a letter would be written to the college concerned to explain to them about the concerns. It was really disgraceful. The staff offered to give us free tickets to come again, but we reluctantly had to refuse, but we thanked them for their gesture.
On the positive side there is lots of material on view, including stuff on computer screens which shows events from the early 1930's until the end of the war. We would have really enjoyed the visit if it had not been for the disrespectful students. I looked for the teacher afterwards so I could have words with him, but he was nowhere to be found. The fact that he tolerated such behaviour shows how little thought he gave to the place and the materials on display.