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So this guy Shawn mohan got me to sign up with multiply promised me he’d send me documents and that he would contact me so I have his information after signing up, till today I don’t have his details or nothing, knew first premium would have to go off then my benefit starts but little did I know that it was useless, I was doing my steps, working out but when I go I the app nothing is linked, I tried the WhatsApp line I can pos...
I have opted to withdraw from an investment/saving plan. I emailed the forms on Thursday. I got an email yesterday stating that my signature doesn’t match the ones that they have on their records. I have been requested to go sign on my ID copy in front of the commissioner of oaths- which I am not going to do. I think this is madness and their way of saying that they don’t want to pay out. I first submitted an online edited for...
I made a follow-up this morning with Wafika or Shafika who has been very helpful on her end. She explained that she's escalating the query to a manager named Anele and that Anele would be calling me soonest but, no call. Even last week when I followed up, the consultant was meant to call me but, no one has called back since. Can I just please get progress on my withdrawal claim and finalization please?
Very disappointed with the way momentum is delaying an estate that according to them takes maximum 15 months to wind up. Which is still open at almost 2 years
They are first to deduct their fees from the estate but they haven't completed the service yet. communicating with the person appointed to the estate is a nightmare, no response for weeks after sending emails. You can also try to escalate the matter to higher management...
I submitted a claim for the provident fund funds at work in April even now nothing has happened, On May i got a message saying that i should email my tax number to *********** of which i did but last week i sent an email and i was told that i did not submit my tax of which I did and i have emails to prove the communication. On their service level agreement, is says that for withdrawal it is 26 days but i still have to wait whi...
I submitted a claim for the provident fund funds at work in March even now nothing has happened, On April i got a message saying that i should email my tax number to *********** of which i did but last week i sent an email and i was told that i did not submit my tax of which I did and i have emails to prove the communication. On their service level agreement, is says that for withdrawal it is 26 days but i still have to wait w...
Very bad and helpless experience. Undegnifying if I have to say .
I dealt with a consultant in critical illness named Ayanda who has been dealing with myself with poor behaviour. I have laid a claim for my critical illness as I suffered severe heart function loss. The form is for critical illness however she is requesting data for disability claim. She made the same fault with the life span of my policy infering a clause tow...
Momentum is pathetic. I have been waiting for my pension fund payout from Funds At Work for the past 3 weeks!!!!! When I called the consultant I was told there is an error on the system and Momentum cant even confirm when this issue will be resolved and when I can get my money!!!!What makes me angry is that they don't even have the decency of communicating the issue to their clients. I mean we plan our lives based on this mone...
I am under the impression that Momentum is totally not capable of addressing requests delivered to them. I have spent a full week in attempted phone calls and repeated emails. The rate at which Momentum is reacting it will take me, being a professional person, approximately a year to finalise outstanding matters. The cost of this lack of sensible reaction, is very expensive. I am under the impression that Momentum and their pe...
Dear Dr Mostert Thank you for your message. Kindly provide us with the policy number/s of the contract that you require assistance with, to direct your complaint to the correct team for assistance. Kind regards Mvdm
How do one get a POP for two Momentum annuity payments in order to finalise a estate? Numerous phone calls, no feedback. Regional agent escalated the matter. Nothing happened. Terrible client services.
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Data collected and processed: IP addresses, Browsing and interaction data, Users’ profiles, Privacy choices, Device characteristics, Non-precise location data
Data collected and processed: User-provided data, IP addresses, Browsing and interaction data, Probabilistic identifiers, Non-precise location data, Device identifiers
Data collected and processed: IP addresses, Browsing and interaction data, Probabilistic identifiers, Privacy choices, Device characteristics, Non-precise location data
Data collected and processed: IP addresses, Browsing and interaction data, Privacy choices, Device characteristics, Non-precise location data, Device identifiers
Data collected and processed: IP addresses, Browsing and interaction data, Probabilistic identifiers, Device characteristics, Non-precise location data, Device identifiers
Data collected and processed: IP addresses, Browsing and interaction data, Probabilistic identifiers, Privacy choices, Device characteristics, Non-precise location data
Data collected and processed: IP addresses, Browsing and interaction data, Privacy choices, Device characteristics, Non-precise location data, Device identifiers
Data collected and processed: IP addresses, Browsing and interaction data, Authentication-derived identifiers, Privacy choices, Device characteristics, Non-precise location data
Data collected and processed: IP addresses, Browsing and interaction data, Authentication-derived identifiers, Privacy choices, Device characteristics, Device identifiers
Data collected and processed: IP addresses, Browsing and interaction data, Privacy choices, Device characteristics, Non-precise location data, Device identifiers
Data collected and processed: IP addresses, Browsing and interaction data, Privacy choices, Device characteristics, Non-precise location data, Device identifiers
Data collected and processed: User-provided data, IP addresses, Browsing and interaction data, Privacy choices, Device characteristics, Non-precise location data
Data collected and processed: IP addresses, Browsing and interaction data, Users’ profiles, Probabilistic identifiers, Device characteristics, Device identifiers
1.45
Unhappy customer
