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MGM GRAND DETROIT - Updated 2024 Prices & Hotel Reviews (MI)
Casino & Hotel Now Open! While in Detroit, get down to business at the ultimate entertainment destination, MGM Grand Detroit. Surround yourself in timeless design in our ultra-chic hotel. Dream big on king-size beds with 300 thread count sheets, relax in our over-sized marble baths with dual rain shower heads. Or indulge yourself in a garden of earthly delights within our signature restaurants, or nightlife options. Last, lavish yourself within Immerse Spa, Detroit's only resort style Spa.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
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MGM Grand Detroit has received mixed feedback from its guests. While the hotel's cozy atmosphere and convenient location are often praised, some travelers criticize the perceived lack of value, citing high rates paired with unexpected fees and inconsistent amenities. Reviews suggest that the service quality is variable, with both commendable attentiveness and instances of unresponsiveness.
The rooms are reported to provide comfort with some boasting great views, but issues with cleanliness and maintenance have been a concern. Despite this, the non-smoking casino and diverse dining options remain popular among visitors.
Location
Central
Atmosphere
Inviting
Rooms
Unkempt
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Satisfactory
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The Saturday night events and concert in Detroit drove the room prices very high hence the given value rating. The staff from the front desk, security, housekeeping, were some of the friendliest hotel staff we've experienced in a longtime. Bartenders seemed exhausted, but serviced us well. Rooms were very nice, but the A/C never seemed to get below 70 degrees. One of our two room had a stocked refrigerator, I thought that was odd. Overall, if the room prices were a little less, we would stay there again.
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Review collected in partnership with MGM Resorts International
Date of stay: August 2022
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Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We have stayed at several Detroit hotels over the years, but this was our first time at MGM. We arrived about an hour prior to check in and our room was ready. The king room has a full size sofa with a desk and chair. There are ample outlets for all your gadgets. There are numerous tv stations. The bedding and pillows are soft and comfortable. There were ample soft towels for the large shower. The bathroom has a long countertop which is great for all your toiletries. I was surprised how quiet the room was. So we would stay again.
Tip.... Do not disturb the items in the refrigerator. There is a small camera inside, and it knows when the items are moved. We had a charge because of this but the front desk removed the charge when we checked out. Always look at your bill!!!!
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Date of stay: March 2020Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AmyJ2638, Director of Guest Experience at MGM Grand Detroit
Responded Mar 23, 2020
Dear Imtiggers; Thank you for being our guest and for your fantastic review. We are thrilled to learn that you enjoyed our comfortable accommodations and attentive staff and sincerely appreciate your recommendations to our future guests. Thank you again for choosing MGM Grand Detroit; we look forward to serving you again the next time your travels bring you to Detroit.
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I previously stayed at this hotel in 2018 for work, but this was my first time staying for pleasure. My husband and I had a short visit (only two nights). All the staffers were knowledgable, professional, and kind. The lounge with the giant fireplace is lovely and we really appreciated that the casino floor was smoke-free. The only cons were the food quality at Tap. We weren't expecting fine-dining at a sports bar, but it was not good at all. The other thing was that the gift shop was not open at all and instead was replaced with a few snacks. Other than that, it was a great stay. I really liked how spacious the bathroom was and the cleanliness of the hotel overall.
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Date of stay: August 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Our room was not ready when we arrived at the hotel. We did not try to check in early, the hotel was just so far behind on housekeeping that many people had to wait hours for their room. We had to leave our luggage with hotel staff, went to our concert, came back after 11pm, only to find half drank beverages in our fridge. Room clearly was done in a hurry and certain things were missed. Hotel only offered a voucher for 2 free drinks (max $15 per drink) and a food voucher of $25 after I complained to the manager. Room rates were inflated because the concert that was in town. Normally $400 a night and ours was over $600 for one night. No discount offered even though we did not get access when we should have had access. Unacceptable.
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Review collected in partnership with MGM Resorts International
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We had a lot of issues during our stay. the toilet would not flush the whole time. we called the service desk expressing it was urgent every time. on the last day they came fixed the toilet. but it ran over on the floor making the floor a sticky and stinky mess. we quested to have the bathroom cleaned ONLY and it took a day to get to the cleaning. #2 the hotel is not friendly for teenagers. we waited at the security entrance for about 25 minutes just to get escorted to the TAP restaurant because we had our teen-ager with us. The lady security called for a supervisor several times for help but no one ever answered her call. finally the manager of the TAP opened the rope and let us walk in. We took our left overs and the extra food we ordered for later with us to the room and we eft the hotel for sight seeing AND they came and cleaned our room and set our food in the hallway when they left. Remember we ordered food for later because we know the TAP would be closed when we returned. We returned around 9:30 pm or so and were expecting to have our food and it was trashed in the hall way. to say we were very upset is a understatement. We only ask for the bathroom floor to be cleaned from the toilet running over and they cleaned the whole room and trashed our uneaten food that we had ordered about 3 hours earlier. #3. My teenager (16) wanted to go swimming but was told you had to be older to get to the pool. #4 we ask about ordering food room service and the guy said no room service right now due to covid , then the next day we call and they say you can order room service but it was to late we were checking out. It was just not a good stay and this was our first time to Detroit.
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Review collected in partnership with MGM Resorts International
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I booked 2 $450 rooms 2 weeks in advance of my stay. It was my 65th birthday and I had 4 adult female cousins with me. I gave my credit card number to the woman taking my reservation over the phone and subsequently received 2 confirmation numbers, one for each room. Upon check in, I was informed I didn't pay a deposit on the second room so it was canceled. Ridiculous as I received regular emails about my upcoming stay. Of course, there were no other rooms available so 5 adults were forced to share one room. We requested extra blankets and pillows which never arrived. My sister slept in chair using towels for warmth. Inexcusable. Further, the bed sheets are tucked in at the bottom in such a way that they cannot be pulled up to cover your shoulders. Finally, there were stains on the carpet. I was embarrassed in front of my family and ashamed of MGM for representing Detroit this way. It was a pathetic end to what had been a fabulous night. All I got from the front desk was, "I'm sorry. I don't know how this happened." MGM Detroit, you are a sorry sister to MGM Las Vegas. I tried to post this review on MGMs site twice but it mysteriously disappeared.
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Date of stay: August 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MGM Resorts Guest Experience, Owner at MGM Grand Detroit
Responded Sep 9, 2021
Dear Safari710198, Thank you for taking the time to review your recent stay with MGM Grand Detroit. We are saddened to hear about your experience during your recent visit. We have escalated your comments to the appropriate teams to further review of this situation. Kind Regards, Matthew Guest Experience
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We stayed on 10/1 and less than 5 minutes into our stay we found drugs in our room. We called down and sent for management and they responded by moving us quickly out of our room and found us a new room. They comped our room, but after checking out the next day within about a half hour we received a charge for almost 1200.00. We have called several times asking to talk to a manger and no return calls. The front desk informs us it is for a smoking fee. For one no smoking happened in the room and for two the website states ALL GUEST ROOMS AND FLOORS are no smoking but if in the event this occurs a $250 fee is charged to room not almost $1200. There was no smoking in the room as it is claimed there was. We have left several messages with a manager to call us and my husband even went as far as to go back to try to talk to a manager in person but was informed they were all in a meeting and again left his name and number to call and still nothing. The person at the front desk that day made it sound like we should be happy our room was even comped. I would be sure to check your room completely before settling in and taking photos and noting things in your room yourself because they couldn’t find drugs in the room but claim they have evidence to charge for a smoking fee and can’t take the time to return a phone call after the incident that occurred. I could of poked myself with a needle had the needle been the other side up as it was full of something in it still and we can’t even get a phone call back to discuss whatever evidence they are claiming to try to charge us a smoking fee even one over 4x what they claim is the fee.
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Date of stay: October 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MGM Resorts Guest Experience, Owner at MGM Grand Detroit
Responded Oct 18, 2021
Dear yvonnehP7034XF, Thank you for providing your insightful feedback regarding your stay with us at MGM Grand Detroit. Please know, your review has been escalated to the appropriate team for further review. Kind regards, Alejandra Guest Experience
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We stayed here for 2 nights for my husbands birthday. The people who work here are super nice and very accommodating . The first thing I would say could be improved is the pool is only open until 6pm, so you check in at 4pm and by the time you settle in with your bags you have at the most an hour or so. After voicing concerns over this we conveniently did not get a room cleaning the next day even though the front desk asked what time we wanted it done. So no clean towels or anything , had to call the front desk . I guess if you’re going to complain about anything wait until a week after you check out. Also the casino had very few dining options. Tap was not open at all, Breezes food court had one of the 5/6 options open and D-Prime was poorly rated so we didn’t bother going there. I would say unless you want to go and strictly gamble go elsewhere .
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Date of stay: August 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MGM Resorts Guest Experience, Owner at MGM Grand Detroit
Responded Aug 9, 2021
Dear Sassee912, Thank you for taking the time to review your recent stay with MGM Grand Detroit. We are saddened to hear that your visit fell below your expectations and appreciate you taking the time to share your experience. We regret to learn about your requests not being fulfilled in a timely manner as well as your dissatisfaction with our pool hours of operation. We value your feedback as part of our continual effort to improve the quality of the overall experience we strive to provide. We appreciate the chance to host your husbands birthday visit and look forward to improving your impressions of our resort in the future. Warm Regards, Matthew Guest Experience
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Our refit card was charged 4 times for just the room in less than 24 hours! More than $2500 in pending transactions for a $350/night room, all done by the time we woke up our first night here. When confronted, I received no apology, just that only one of the charges would go through. This is disgusting incompetence. I asked for the manager on two separate occasions and was told that no one was available for me to speak with. The front desk and hotel side does not care who you are or what you’re doing. Watch your bill and make sure that if you ask to upgrade your room you get it in writing with the total price will be upfront. Then find out how they plan to charge it. Very poor business practices! We will never stay here again. This was our fourth trip here in just the last two months. Total shame!
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Date of stay: April 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MGM Resorts Guest Experience, Owner at MGM Grand Detroit
Responded Apr 18, 2022
Dear Jacob, Thank you for taking the time to share your insights about your recent visit to MGM Grand Detroit with our teams. We are always looking for ways to enhance our service to deliver an extraordinary experience to all our valued guests. Please accept our sincerest apologies for not having provided you with the exceptional service that is expected when you visit our resort. We absolutely regret that these billing shortfalls disrupted your time with us, and hampered your stay in our exciting city. Any inconvenience that arises during your visit that does not demonstrate our exceptional service standards are always an area of substantial concern. Please rest assured we have shared your insights with our Leadership Teams to ensure we always provide the most elevated quality of service. We truly hope this atypical occurrence will not hinder you from giving us another opportunity to welcome you back in the future. Kind Regards, Yadira Guest Experience
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Rooms were a bit pricey with many issues in room with cleanliness which we had to call to get rectified. Casino was ok, staff was great on the floor, especially security. Asked if they did tier match said yes, gave me a Gold card, but said no perks come with it and my app still has me as sapphire. May or May not try again there. Beds were very comfortable!
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Review collected in partnership with MGM Resorts International
Date of stay: March 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MGM Resorts Guest Experience, Owner at MGM Grand Detroit
Responded Mar 21, 2022
Dear Cindy W, We sincerely thank you for taking the time to share your feedback about your visit, which allows us to identify areas of opportunity for improvement. It is disheartening to learn the amenities available during this visit fell below your expectations and our quality service standards. The needs of our guests are certainly our top priority and we truly regret your overall impression of our resort proved less than remarkable. Please know that we take all guest feedback seriously and your insights have been shared with the appropriate areas. We appreciate your patronage and hope for the opportunity to better your opinions of our resort in the future. Warm Regards, Yadira Guest Experience
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There are more places to choose from in the Detroit area.
PRICE RANGE
$195 - $382 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mgm grand detroit hotel detroit, mgm grand hotel detroit, detroit mgm grand hotel
LOCATION
United StatesMichiganDetroit
NUMBER OF ROOMS
400
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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