Very smooth operation. Can't really see the whole city, it's basically hovering over Big Ben and Parliament. You can see some other things like the Shard. But it moves really really slow, about 30 minutes to get all the way around. Lots of time to take photos. However, be aware if you are with a group, there is an AUTO PHOTO shortly before you come in for a landing. It's on the left side of the car, if you want to get all your folks together and be ready for this photo. I had a large family in my pod and they were not aware of this and were upset they did not get a group photo on the pod. BILL S, Savannah, GA, USA

I booked the VIP champagne experience for myself and my husband and once the coronation was announced we were upgraded to the coronation capsule! We got to sit on the throne and wear the crown in the capsule while taking in breathtaking panoramic views of London. The standout was our host Arnie - he was amazing! A great sense of humour, friendly, helpful, knowledgeable and a brilliant photographer. He made sure everyone was included and had brilliant memories to take away with them. I absolutely recommend this experience to anyone visiting London.

The line moved relatively quickly which was nice as it was raining. Which brings us to the drawback of our visit. Because it was raining it was very hard to see out of the pod and taking good pictures was practically impossible. Again, not recommended to visit during a holiday as we did for Easter.

We pre-booked tickets online and were a few minutes early for our time slot, but the staff were happy to let us on following security checks. The views were stunning, and the weather was kind enough to let us see for miles. This is well worth the experience.

The queue was extremely long, but as my sons have a nimbus card we were allowed to use the accessibility line which really helped. The staff members we met were all friendly, helpful and polite. I do think they put too many people into a pod, (but can understand why) as wasn't able to move freely round as everyone was crowded in the same area and my children couldn't always see out. However it was a good experience and they enjoyed going so high up.

We didn't have to queue for too long as pre-booked. Staff were kind and helpful. It was busy but ok. The view from the eye is pretty amazing and this is one of those must do attractions in the United Kingdom. I find the price pretty good for what it is.

Ist time on the eye, fast queuing system, around 10 people in capsule, Air con, plenty of room. Around 20 mins trip, great views of London. Recommended if you haven't done it.

Well worth doing when the weather cooperates. We were there on a beautiful sunny Sunday afternoon and had a great view. It was very crowded, but they did a pretty good job of organizing the lines. As others have mentioned, the time on your ticket is the time you are "allowed" to get in line. Because it was so crowded, they were sending different time groups to separate roped off areas to queue. Ultimately that worked well. I was a little jealous of the fast track people, and it may be worth it if you're solo or maybe a couple., but it gets very expensive for a family. I think they say they put 25 people in each pod, but we had 30. It looked like the fast track groups had under 20. Even with 30 people we were able to easily move around the pod and get all of the photos we wanted. We were there on an extremely hot day, and I was concerned that inside the pod would feel like an oven despite the claims of air conditioning. Happy to say that wasn't the case. If you stand on either side of the pod you can be in the direct AC flow, but even at the ends it was cool enough. Within my group, we had one person who is afraid of heights and another who suffers from motion sickness. I'm happy to say neither had any problems on the London Eye. The wheel moves so slowly that motion wasn't a problem (the pods don't move freely), and no problem with the height.

My family, including two teenage daughters, did this on our first day in London and loved it. Great views over the city. An opportunity to see lots of the familiar landmarks and a nice pace too. Wasn’t sure if I should splash out on this but it was well worth it. Recommended.

Easy access, very nice experience, beautiful views.. we had a very good time, reached before time with pre booked tickets. Could access from the faster line and were allowed to enter before time which saved us a lot of time. The pace was good and the sights were spectacular. Number of people per pod was also optimum.