Kroger

Great prices! Eggs $1.99 Publix eggs $4.
That's really ridiculous Publix! The store is so big! So there are a lot of choices. They also carry Prime beef! Produce has been good.

Sorry for the long post but I feel I need to get this off my chest. So I came to this store to grab a few snacks while I wait for my mother to finish shopping at a nearby store. As I parked and exited my vehicle I was approached by a gentleman that was down on his luck. The man asked me for some spare change, unfortunately I never carry cash. I asked the gentleman if he was hungry, he daid yes ma'am. I told the man to come with me in the store. As we were entering the store a black male manager approached us yelling at the gentleman that he wasn't coming into his store. The gentleman with me stopped and apologized and said ma'am "I can't go in his store." The manager then tells me "if you wanna give him something give it to him from across the street, he begs everyday and its very annoying." I turned around to told the gentleman to please wait outside for me and I will buy him something to eat. By the time I made it back outside the manager had run off the man. I said all of that to say this. You never know what shoes your feet are going to fit. You can say where you have been but you can't say where you are going. Be careful how you treat others.

I've been coming here for years but had to give up two weeks ago. Some good people stocking shelves but supervisors are awful. Very few check out lanes open. Aisles clogged with bins. Feels like pandemic times again. Tried to use a coupon last week and was basically harassed by a supervisor. Never going back again. It's a sad location. Gave one star because you have to.

I've been shopping at this location for about 20 years (since they opened). Lately, the front end customer service is terrible. The people working the self-checkout lanes act annoyed when they have to assist you. Coupons, ID check, etc. is terrible. There are never enough lanes open for the large volume of customers they have and when they FINALLY approach to help you, they act annoyed. I don't know who is managing the store (no one ever seems to know who the manager on duty is, or are willing to let you speak to them). In spite of the fact that I spend hundreds of dollars here and shop here weekly, no one really cares about the kind of experience you have. Fortunately, there is now another Kroger nearby at Glenwood AND a Publix at Mason Yards so I don't have to put-up with the repeated bad experiences I've had. Likely won't do my shopping at this location anymore. The management doesn't seem to care or be able to hire anyone that gives a shit about the loyal customers that have been shopping here for some time. Won't be back.

The staff is terrible, suspicious and lack integrity. I was accused of stealing because I had a bookbag. A female employee reported me for stealing. I came into the bathroom while she was already in there and when I came out of my stall she was just staring at me oddly. I ignored her and proceeded to exit the bathroom. I got to the entry doors to leave the store and was stopped by security/loss prevention. The security guard tried to grab my bag and I told him not to touch my property. I did eventually open up my belongings and show him what was in my bag. When he/they (the lady was lurking around trying to see what was going to happen) saw that, indeed, I had not taken anything, there was no apology or anything. What a horrible way to be treated. I do not recommend this Kroger at all.

One nice employee, everyone else was lazy. Stared at me and said they didn't know how to do an order pick up.

Kroger, please train your employees how to use the pick up checkout system and on customer service. Wasted 25 minutes and now heading to Publix just based on the principle of this.

Being rude to customers (while checking out their own employee groceries) is a bad look for a national chain.

This review is about the Kroger but the people who shop from the neighborhood. The location has gone down hill and due to more homeless and customers with a chip on their shoulders from the hood. Will not go back and do not recommend.

Stay away from Kroger on Caroline Street. It is almost all self checkout. You'll be lucky if you find a cashier that will ring up your groceries. I am not an employee of Kroger and don't want to ring up my groceries and bag them. They need to hire cashiers. I am 77 years old. I will go to Publix and Trader Joe's where they hire cashiers.

Clean store with a good selection. However, customer service needs a lot of improvement. The employees seem to be preoccupied with socializing rather than work. An exchange inquiry , at the customer service desk, resulted in a curt and nasty response from a manager.

I visited this location on a Saturday when it was pouring raining. I took an Uber to this location from my doctors office in Buckhead. I figured it would be a good choice because it was located on busy Edgewood Avenue in an even busier shopping center. I can't say that I got a chance to experience the store however because on this particular day my knee was hurting so bad and swollen that I knew I would not be able to walk around the store.

Normally there are electronic carts for occasions such as this one. There were a couple of carts in the foyer however the batteries were dead. There was carts in the parking lot but no one was bothering to bring them inside the store. They focused on retrieving all the regular shopping carts for customers. I sat on a dead cart waiting for it to either charge or an associate to bring one in the store. I sat there for half an hour. No luck. Oh yeah one of the buggies wouldn't even move. I attempted to get a regular shopping cart and walk around the store. The pain was too great so I called another UBER and went to the Kroger on 3425 Cascade Road. I knew that store would have electronic buggies and I was correct. I wasted $20 going to this location. The store looked nice from the outside but again I will never know because I just wasn't able to walk around it.