Kocourek Chevrolet, Inc. | Better Business Bureau® Profile
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Find a Location

Kocourek Chevrolet, Inc. has 1 locations, listed below.

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    Business ProfileforKocourek Chevrolet, Inc.

    New Car Dealers

    At-a-glance

    Customer Reviews

    1.67/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company offers automobile dealership services.

    Business Details

    Location of This Business
    1500 Morning Glory Ln, Wausau, WI 54401-7686
    BBB File Opened:
    4/20/1995
    Years in Business:
    37
    Business Started:
    1/1/1987
    Business Started Locally:
    1/1/1987
    Business Incorporated:
    11/12/1986
    Type of Entity:
    Corporation
    Alternate Business Name
    • Koucerek Wausau Imports
    • Kocourek Auto Group
    Business Management
    • Mr. Keith A. Kocourek, President
    • Greg Jensen, General Manager
    Contact Information

    Principal

    • Mr. Keith A. Kocourek, President

    Customer Contact

    • Mr. Keith A. Kocourek, President
    Additional Contact Information

    Fax Numbers

    • (715) 359-4641
      Primary Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/25/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I originally purchased a vehicle from this dealership. I was coerced into taking the extended warranty. I have sold this vehicle and theres still was time left on the extended warranty. I have contacted this dealership several times. They make promises to call me but dont follow through, Im tired of being ignored. I am owed approximately $550.
    Read More

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Veronica P

    3 stars

    09/11/2023

    Was traveling back home from labor day. My vehicle was broke down 3 hrs from home. I had to tow my car there and was in communication with someone for 3 days. I was told it was fixed and they had to charge me to run diagnostics. After bringing my car home, called the same person and asked him what diagnostic read since my check engine light was STILL on. He said they never ran it, the "diagnostic charge" was for looking at my car. I then spoke to the Manager and he said that they indeed did run a diagnostic check on my car. I am not sure who is being honest! They guy that I was in communication for 3 days or the manager that knew nothing about what was going on with my car. I'm thankful that they could at least fix the 1st issue they found to get me home again. But I question the charges and the honesty if in fact they ran a diagnostic check.

    Local BBB

    BBB Serving Wisconsin

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