Get to Know Key | KeyBank
KeyBank tower

Get to Know Key

Your local, responsible, award-winning bank.

KeyCorp's roots trace back nearly 200 years to Albany, New York. Headquartered in Cleveland, Ohio, Key is one of the nation’s largest bank-based financial services companies, with assets of approximately $188 billion on December 31, 2023.

15

States

40,000+

ATMs

KeyBank and Allpoint ATMs nationwide

~1,000

Full-Service Branches

$188.3 billion

Assets

(as of 12/31/23)

$6.4 billion

Revenue

(FY 2023)

~17,000

Full-time equivalent (FTE) Employees

Map of KeyBank's footprint as of March 2023

Where You'll Find Us

KeyBank is one of the nation’s largest, bank-based financial services companies, making it easy for you to bank where you live.

  • Key Consumer Bank branches & Key Commercial Bank offices
  • Additional KeyCorp offices
KeyBank tower

Key at a Glance

Headquarters

127 Public Square, Cleveland, OH 44114

Website

Key.com®

Toll-Free Number

800-KEY2YOU® (800-539-2968)
Clients using a TDD/TTY device: 1-800-539-8336

Service Area

Consumer Banking in 15 states; Commercial Banking (offices) across the U.S.

Financial Data

Select financial data from continuing operations for the three-month period ended 12/31/2023.

Dollars are in millions, except per share amounts.

Key Figures

Income attributable to Key common shareholders1

$30

Income attributable to Key common shareholders – EPS1

$0.03

Average assets

$187,243

Average loans

$113,948

Average deposits2

$145,076

Average equity

$13,471

Common shares outstanding (thousands)

936,564

Per Common Share

Book value at period end

$13.02

Tangible book value at period end

$10.02

Market price at period end

$14.40

About Our Business

Our management structure and basis of presentation is divided into two business segments, Consumer Bank and Commercial Bank.

KeyBank Consumer Banking

The Consumer Bank serves individuals and small businesses throughout our 15-state branch footprint and through our national Laurel Road® digital lending business targeted toward healthcare professionals by offering a variety of deposit and investment products, personal finance and financial wellness services, lending, student loan refinancing, mortgage and home equity, credit card, treasury services, and business advisory services. In addition, wealth management and investment services are offered to assist nonprofit and high-net-worth clients with their banking, trust, portfolio management, charitable giving, and related needs.

KeyBank Commercial Banking

The Commercial Bank includes our Institutional and Commercial operating segments. The Commercial operating segment is a full-service corporate bank focused principally on serving the needs of middle market clients in seven industry sectors: consumer, energy, healthcare, industrial, public sector, real estate, and technology. The Commercial operating segment is also a significant servicer of commercial mortgage loans and a significant special servicer of commercial-backed mortgage security. The Institutional operating segment delivers a broad suite of banking and capital markets products to its clients, including syndicated finance, debt and equity capital markets, commercial payments, equipment finance, commercial mortgage banking, derivatives, foreign exchange, financial advisory, and public finance.

Awards and Recognition

1

Reflects $209 million of after-tax expenses, or $.22 per share, from the following selected items that impacted earnings: FDIC special assessment, efficiency-related expenses, and a pension settlement charge. For more detail, please review the Selected Items Impact on Earnings table on page 25 of the fourth quarter 2023 Earnings Release.

2

Excludes deposits in foreign office.

All credit products are subject to credit approval.