KaTom Restaurant Supply Reviews in Kodak | Glassdoor
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KaTom Restaurant Supply

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KaTom Restaurant Supply

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KaTom Restaurant Supply Kodak Reviews

3.5

58% would recommend to a friend

(29 total reviews)

President, Founder, and CEO Patricia Bible

Patricia Bible

60% approve of CEO

Ratings by category

3.8

Culture & Values

3.6

Diversity & Inclusion

3.4

Career Opportunities

3.0

Compensation and Benefits

3.0

Senior Management

2.7

Work/Life Balance

Ratings distribution

5 stars

0

4 stars

0

3 stars

0

2 stars

0

1 star

0

Ratings by Demographics

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Found 29 of over 78 reviews

Updated Jan 26, 2024

    1. 5.0
      Jun 6, 2023
      Inside Sales Representative
      Current Employee
      Kodak, TN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Compensation Work/Life Balance Consistent schedule Management

      Cons

      None that I can think of.

      1. 2.0
        Jan 26, 2024
        Customer Care Representative
        Former Employee, less than 1 year
        Kodak, TN
        Recommend
        CEO Approval
        Business Outlook

        Pros

        The pay is actually decent for what you do and management tries to make things fun by bringing food trucks to the property and hosting spirit weeks, along with free tickets to baseball games ect. Some managers actually care and want to make it better, and my coworkers were the absolute best.

        Cons

        Katom is a company with a lot of potential that can't get out of its own way and keeps shooting itself in the foot. I will start by saying I don't think anyone in management are necessarily bad people but boy are they toxic, and it all starts at the top with the owners. I have personally listened to some of my upper managers get berated by the owner. I have seen my own managers cry after being berated by the owner. Katom wants to paint this picture like they're all one big happy family, but it is far from the truth. Behind closed doors their management style is to shame, berate, and threaten people. I've seen it happen and it starts all at the top and rolls down hill. This company has one of the highest turnover rates I've ever seen. In the seven months I was there I had seen over 20 people come and go in the department I worked. The turnover rate in sales isn't much better. Perhaps people in other departments get treated better but my guess is probably not. Also the PTO policy is absolute trash. You first have to wait 90 days to get any PTO at all, and then you get 2.5 days of vacation and only accumulate around 3 hours of PTO a month. To put that into perspective it'll take you a year and one month to have one week of PTO. And to add to this, they won't let you take any time off unless you have PTO. So you barely get any PTO and you can't take any time off unless you have it. Here's some other juicy things I got to see while I was there. I saw one coworker get fired for posting on FB looking for another job.(yes they keep tabs on your social media).Something else they like to do is let people go who put in a two weeks notice. Every person who I saw put in notice weren't allowed to finish out their two weeks and asked to leave that same day. Toxic and unprofessional as hell. I was told I was let go because of performance but this happened after I was snowed in at my house and unable to drive down my street for a week because of one of the worst storms the state has seen in years, So you can put two and two together for what the real reason was. This is just a brief glimpse of the horrors I experienced working for this company. I was a good employee and disposed of like trash like I saw many others before me. If you're desperate for a job sure apply here, but if you can avoid it run like hell.

        4
      2. Join the KaTom Restaurant Supply team
        1. 2.0
          Jan 15, 2024
          Content Writer
          Current Employee
          Kodak, TN
          Recommend
          CEO Approval
          Business Outlook

          Pros

          - Wonderful direct management and coworkers - Answers any questions I have - Easy going in the early months

          Cons

          - Can’t work from home unless absolutely necessary even though job can easily be done at home; easier to focus at home - Slow to receive benefits - Benefits are slim - PTO and Vacation time are small, accrue slowly, and are easily lost. - Low motivation to preform - Overworked, not enough people in certain departments - Few rewards for accomplishments

          6
          1. 4.0
            Jan 12, 2024
            Photo Editor
            Current Employee, less than 1 year
            Kodak, TN
            Recommend
            CEO Approval
            Business Outlook

            Pros

            The company is constantly adapting and changing to be competitive to the area in terms of pay and work environment! The coworkers you will have are super friendly and willing to go out of their way to help you personally and professionally. If you have the desire to learn and grow this is a great environment for it, assuming it's communicated and followed up with. The managers in e-commerce really want to see you succeed and will go the extra mile for you if you advocate for yourself and talents/desires for career growth. There is plenty of work to do so you're never bored or without direction. Overall I see good things for this company in the future, changes have already been made in the last several months that have made considerable differences for the better.

            Cons

            Again this company is growing quickly, while you can share in that success long term, not everyone can hang with the patience that is required as changes are being made. The different sectors of this company don't always understand each other's jobs, responsibilities, or personal workloads. Or worse: just don't communicate with each other at all. And that can and has caused some issues in the past. Workload is at an all time high and deadlines are encouraged to be met for performance which tends to stress people out who often feel as if there isn't a benefit for working harder. This is understandable but will likely never change as it is a competitive market and field. The turn over rate can be high as a result. If you struggle with communication and advocating for yourself you won't succeed well here. You have to have a strong sense of direction and be motivated to get things done and communicate effectively with management when you're struggling.

            1. 2.0
              Jan 4, 2024
              Content Writer
              Current Employee, more than 1 year
              Kodak, TN
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Low pressure and straight forward

              Cons

              Very little PTO or vacation Very poorly managed Lack of transparency No windows in e-commerce Tiny break room with bad food Teams messages read by upper management

              5
              1. 4.0
                Oct 9, 2023
                Project Coordinator
                Current Employee
                Kodak, TN
                Recommend
                CEO Approval
                Business Outlook

                Pros

                Awesome jobs and always busy

                Cons

                Benefits, like PTO, could be stronger, though they are understanding of maintaining family time.

                1. 4.0
                  Jul 5, 2023
                  Customer Care Representative (CCR)
                  Former Employee, more than 1 year
                  Kodak, TN
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  Pay, atmosphere, time off, and some

                  Cons

                  CEO treats people like they are less because she is rich

                  1. 1.0
                    Jan 24, 2023
                    Customer Service Representative
                    Former Employee, more than 3 years
                    Kodak, TN
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Nice building with updated equipment

                    Cons

                    Managers do not engage with employees that are not in their "circle" Disruptive work environment Perks for a "few" not offered to "all" Revolving door for the amount of employees that quit due to being unhappy or treated poorly High School type work environment Managers ignore issues reported to them or hide work from the CEO to make departments appear to be caught up when they are not

                    3
                    1. 4.0
                      May 1, 2023
                      Ecommerce Team Member
                      Former Employee, less than 1 year
                      Kodak, TN
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      Good pay and great coworkers.

                      Cons

                      Some departments lack structure and organization.

                      1. 5.0
                        Feb 9, 2023
                        Return Specialist
                        Current Employee, more than 1 year
                        Kodak, TN
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Diverse community, eco friendly, fast pace

                        Cons

                        I dont have anything to say

                      Viewing 1 - 10 of 29 Reviews

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                      Feel free to post any interview questions you might be asked and I’ll help you compose an effective response :)

                      Investigative Typist

                      My Zoom interview went well, even though I didn't ask many questions at all. I have been through the "company presentation" before so I did know what to expect. I was ready to move forward and basically told him so. Ended up getting a callback today and I start training Monday, March 18!! Yay, me! It's about time. Best advice? Confidence, know the company, do your homework and don't sweat the small stuff?! Godspeed all! Happy Job hunting.

                      6
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                      Territory Representative

                      Internal job posting interview and the recruiter/gatekeeper asks if you are also looking outside the company. What’s the answer? (If you are in fact looking).

                      1
                      3 Comments

                      Data and Program Specialist

                      Hi all, I am excited to say that I have an interview on Monday for a remote data analyst position 🙏🏻 I wanted to ask you what questions I might be asked, after completing an assignment I had to send them using power bi I earned the chance to be interviewed, according to them I did great and their analysts were impressed, it’s a 15 minute interview, what should I expect? Thanks all!

                      1
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