1-800-GOT-JUNK Reviews

I had a fantastic experience with 1-800-GOT-JUNK! Their service was top-notch - professional, quick, and right on time. The team arrived promptly and efficiently removed all my unwanted item. They were courteous and handled everything with care. I couldn’t be happier with their service and highly recommend them for all your junk removal needs. Thank you, 1-800-GOT-JUNK, for making the process so easy and stress-free!

Quick and same day service. I called and they came out. They were friendly. They negotiated a price and removed our old mattresses and box springs in the same day. Communication was good too. They called me many times to set up the pickup.

We called 1-800-Got-Junk around 10a.m. and was given an appointment that same day, between 5-7p.m. They arrived as scheduled, a few minutes after 5pm. Both men, Demitrus and Edudardo, were courteous and professional. They removed an upright piano and full size church organ, quickly. They were both cautious and no damage was done. If needed we would use this company again and would highly recommend them to others.

I would recommend 1-800-Got-Junk for anyone who needs to dispose of unwanted property. They were reasonably priced and did an excellent job with very prompt results. You cannot go wrong with 1-800-Got-Junk.

Overall rating 5 stars. This is the first time I used 1-800-GOT-JUNK, and I was SO IMPRESSED! The two men who came out, JAMES R. and JOHN T., were fabulous! Most the things I wanted to get rid of were on the third floor of my home. They said, "no problem" to everything. They were professional, friendly, and exceptionally nice. My dog liked them so much, he wanted to get in their truck with them! Don't hesitate to call them - you will be so glad you did!

Patrick and his two handy men were excellent. My only issue was I felt the price of over 700$ for 20 minutes was pretty high. Only an elliptical was moved out of my house, maybe 10 feet to the truck. Other than that it was just picture frames, 4 small bags of clothes. A couple of lights, one TV. Again, they were here for only about 20-25 minutes…. 700+ is steep.

Folks picked up my piano same day I called. They were professional and courteous. However, upon exiting they tore wood off my entryway doorframe. I called repeatedly and they made no efforts to fix it. I have since contacted my credit card company to not pay for this charge.

I made an appointment for 1-800-GOT-JUNK for a pickup. They agreed to a two hour window. I waited but they did not arrive. The driver said they were coming but they did not show up! I will use someone else!

I recently used 1800GotJunk. When I called to make the appointment, I told them what I had and expressly made sure I told them I had a spinet piano. Also, about 5 bookcases and a sofa bed and a side chair. He told me that would probably be a 1/2 truck pricing. Wow, was I surprised when the crew showed up. The first thing he told me was there is a separate cost of $500.00 for the piano. I explained to him, I was not told that on the phone when I made the appointment, his response was, "They never tell you that. We are a franchise, we do the pricing." I told him that the customer service should have told me about a separate cost, again he said, "They don't tell you that."

I called on the phone to get an estimate and they would not give one prior to coming out. They want you to be stuck with their price. The lady I spoke to in customer service finally gave me a price and said it would be $198 after talking to the corporate office. When they arrived to pick up the furniture they would not honor the price they told me over the phone. They wanted $500 to remove a couch and a loveseat. I would use someone else.