Sam Walton Quotes

• 

  There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.

  Sam Walton

  Inspirational, Money, Business

  "2010 BPM and Workflow Handbook" by Layna Fischer, Future Strategies Inc., (p. 178), 2010.

  286 Copy quote

• You can't just keep doing what works one time, everything around you is changing. To succeed, stay out in front of change.

  Sam Walton

  Encouraging, Succeed, One Time

  224 Copy quote

• Individuals don't win in business, teams do.

  Sam Walton

  Business, Team, Winning

  186 Copy quote

• Communicate everything you can to your associates. The more they know, the more they care. Once they care, there is no stopping them.

  Sam Walton

  Inspirational, Stopping, Care

  240 Copy quote

• To succeed in this world, you have to change all the time.

  Sam Walton

  World, Succeed, This World

  246 Copy quote
• 

  Outstanding leaders go out of their way to boost the self-esteem of their personnel. If people believe in themselves, it's amazing what they can accomplish.

  Sam Walton

  Motivational, Leadership, Educational

  Attributed in "The 101 Greatest Business Principles of All Time" by Leslie Pockell, November 23, 2004.

  256 Copy quote
• 

  The goal as a company is to have customer service that is not just the best, but legendary.

  Sam Walton

  Inspirational, Business, Loyal Customers

  255 Copy quote

• Leaders must always put their people before themselves. If you do that, your business will take care of itself.

  Sam Walton

  Business, People, Leader

  217 Copy quote

• The way management treats their associates is exactly how the associates will then treat the customers.

  Sam Walton

  Way, Management, Treats

  202 Copy quote

• Celebrate your success and find humor in your failures. Don't take yourself so seriously. Loosen up and everyone around you will loosen up. Have fun and always show enthusiasm. When all else fails, put on a costume and sing a silly song.

  Sam Walton

  Inspirational, Song, Fun

  243 Copy quote

• Exceed your customer's expectations. If you do, they'll come back over and over. Give them what they want - and a little more.

  Sam Walton

  Giving, Expectations, Want

  Sam Walton (2012). “Sam Walton: Made In America”, p.316, Bantam

  222 Copy quote

• We're all working together; that's the secret.

  Sam Walton

  Work, Secret, Working Together

  132 Copy quote

• Great ideas come from everywhere if you just listen and look for them. You never know who's going to have a great idea.

  Sam Walton

  Motivational, Greatness, Ideas

  190 Copy quote

• There's absolutely no limit to what plain, ordinary, working people can accomplish if they're given the opportunity and encouragement to do their best.

  Sam Walton

  Encouragement, Opportunity, People

  Sam Walton (2012). “Sam Walton: Made In America”, p.13, Bantam

  174 Copy quote

• Nothing else can quite substitute for a few well-chosen,
  well-timed, sincere words of praise.
  They're absolutely free and worth a fortune

  Sam Walton

  Leadership, Appreciation, Team Building

  221 Copy quote

• If you want a successful business, your people must feel that you are working for them - not that they are working for you.

  Sam Walton

  Successful, People, Want

  141 Copy quote

• If you love your work, you'll be out there every day trying to do it the best you possibly can, and pretty soon everybody around will catch the passion from you - like a fever.

  Sam Walton

  Attitude, Love You, Passion

  Sam Walton (2012). “Sam Walton: Made In America”, p.314, Bantam

  170 Copy quote

• If you don't listen to your customers, someone else will.

  Sam Walton

  Customers, Ifs

  52 Copy quote

• The secret of successful retailing is to give your customers what they want. And really, if you think about it from the point of view of the customer, you want everything: a wide assortment of good quality merchandise; the lowest possible prices; guaranteed satisfaction with what you buy; friendly, knowledgeable service; convenient hours; free parking; a pleasant shopping experience.

  Sam Walton

  Successful, Thinking, Views

  199 Copy quote

• Celebrate your successes. Find some humor in your failures.

  Sam Walton

  Celebrate

  Sam Walton (2012). “Sam Walton: Made In America”, p.316, Bantam

  22 Copy quote

• Most everything I've done I've copied from somebody else.

  Sam Walton

  Opportunity, Done

  Sam Walton (2012). “Sam Walton: Made In America”, p.47, Bantam

  11 Copy quote

• You can learn from everybody.

  Sam Walton

  Walmart

  17 Copy quote

• High expectations are the key to everything.

  Sam Walton

  Inspirational, Motivational, Leadership

  "Sam Walton Is Dead At 74; the Founder Of Wal-Mart Stores" by Thomas C. Hayes, www.nytimes.com. April 6, 1992.

  78 Copy quote

• Don't get so stuck in your ways that you can't change.

  Sam Walton

  Exercise, Psychology, Way

  45 Copy quote

• If I had to single out one element in my life that has made a difference for me, it would be a passion to compete.

  Sam Walton

  Passion, Differences, Would Be

  Sam Walton (2012). “Sam Walton: Made In America”, p.13, Bantam

  51 Copy quote

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