Customer satisfaction top home improvement stores U.S. 2023 | Statista

United States: top home improvement store chains 2023, by customer satisfaction

Leading home improvement store chains in the United States in 2023, by customer satisfaction

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Release date

May 2023

Region

United States

Survey time period

December 2022 to March 2023

Number of respondents

2,728 respondents

Special properties

customers who purchased home improvement-related products from a home improvement retailer within the previous 12 months

Supplementary notes

Rankings are based on numerical scores, and not necessarily on statistical significance. The study measures customer satisfaction based on performance in five factors: staff and service, store facility, merchandise, price and sales promotions.

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