Fallsview Casino Resort Hotel
6380 Fallsview Blvd Fallsview Tourist Area, Niagara Falls, Ontario L2G 7X5 Canada
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4.0
#1 of 3 resorts in Niagara FallsLocation
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Value
Live the high life at the Fallsview Casino Resort Hotel. Perched high above the thundering waters of Niagara Falls, each of our 372 luxury rooms and suites were specially designed to provide breathtaking views of one of the natural wonders of the world, the vibrant city of Niagara Falls or both.
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Property amenities
Car park
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Casino and Gambling
Taxi service
Business Centre with Internet Access
Wifi
Indoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Conference facilities
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Room features
Air conditioning
Room service
Safe
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL STYLE
Luxury
Trendy
Languages Spoken
English
Location
6380 Fallsview Blvd Fallsview Tourist Area, Niagara Falls, Ontario L2G 7X5 Canada
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Buffalo Niagara Intl Airport
32.5 km•
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Niagara Falls Intl Airport
10.8 km•
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Rental Cars
63 Restaurants
within 0.5 kilometers
1,071Review50Q+A100Room tips
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Detailed Reviews
I normally avoid casinos due to the disgusting cigarette smoke found in many of them. None of that here! The facilities are well-maintained and beautiful. Plenty of games to choose from. While it is a casino, somehow the atmosphere is quiet and relaxed, instead of the glaring/blaring atmosphere found in many casinos.
Every staff member we interacted with was pleasant and personable, much better than the hotel across the street we were staying in.
Food options are plentiful, from the food court downstairs, to the buffet, to the restaurants out back. Prices on food are a bit high, but there's usually discounts / comps available out there if you look for them.
Like I said above, I normally avoid casinos....but not this one. We stop by here any time we're passing through.
Every staff member we interacted with was pleasant and personable, much better than the hotel across the street we were staying in.
Food options are plentiful, from the food court downstairs, to the buffet, to the restaurants out back. Prices on food are a bit high, but there's usually discounts / comps available out there if you look for them.
Like I said above, I normally avoid casinos....but not this one. We stop by here any time we're passing through.
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Date of stay: August 2019
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from FallsviewPR, Marketing Social Media Team at Fallsview Casino Resort Hotel
Responded Jan 23, 2020
Thank you for taking the time to leave us a 5-star review. We are committed to providing remarkable guest experiences at Fallsview Casino Resort and we are delighted to hear that your recent visit matched up to our usual high standards. Customer feedback is very valuable to us as it helps us to continue to look for ways to improve our services. Your feedback will be shared with management. We look forward to welcoming you back on your next visit!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I visited this hotel on February 23, 2020. I spent one night with the most fantastic view of the falls both American side and Canadian side. Niagara Falls is absolutely stunning and my room over looked at the falls in the river. I had a meal at the noodle bar which was quite reasonable and excellent quality and service. The casino is spacious and clean although I must admit they are not very generous with jackpots. The buffet is excellent very good quality for the $29 that they charge. On Fridays they apparently have crab legs and roast beef at a bit higher price. I think it’s the best place to stay in Niagara Falls Canada.
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Date of stay: February 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from FallsviewPR, Marketing Social Media Team at Fallsview Casino Resort Hotel
Responded Mar 2, 2020
Dear Ruth, we are delighted to hear that you enjoyed a pleasant stay at Fallsview Casino Resort, especially the stunning room view and dining experience at our Noodle Bar and Grand Buffet! Thank you for taking the time to leave us a 5-star review. We look forward to welcoming you back in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a very nice one night stay at this hotel. I love that this hotel is at the centre of it all. It is connected to several other main hotels including Four Points Sheraton and the Hilton. The hotel offers indoor walkways to these hotels from Fallsview, which is so appreciated in the cold winter months. There are also several restaurants, shops and the casino all within indoor walking distance. The customer service is very good. We had been travelling all day with our 5 year old, and decided to order room service at after 8:30 PM. It arrived within 20 minutes. The pool it's nice — it is quite small, but the water is warm, and it is suitable for children to swim in. The spa is also very nice. The rooms are clean and tbe views of the falls are amazing. Overall this is a very good hotel, and will make for a very nice one to two night stay in Niagara Falls.
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from FallsviewPR, Marketing Social Media Team at Fallsview Casino Resort Hotel
Responded Mar 6, 2020
We are happy to hear that you enjoyed a wonderful stay at Fallsview Casino Resort, especially the view, prompt room service and hotel amenities. Thank you for taking the time to share your experience with us. We look forward to welcoming you back to our resort in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Visited over an August weekend.
Covid protocols very efficient.
Miss the buffet but the deli move into that space is well organized.
Really liked the chairs, couches area around the bar in the center.
Found the staff to be really engaged and worked with positive attitudes and a smile.
I don’t remember this positive customer service experience pre-Covid.
We did have some interactions with patrons that were not as positive. On the elevator from parking one poor lady was near hysterics when another couple tried to get on the elevator (to make 6). They exited and then she whisked out hand sanitizer and yelled at her husband/male friend to use it as he had touched the elevator controls.
Folks, appreciate there is still some anxiety but if you can’t handle others yet maybe it’s best not to go out just now. Can’t imagine they had a fun experience.
Overall we had a great time and hope to go again in the fall.
Covid protocols very efficient.
Miss the buffet but the deli move into that space is well organized.
Really liked the chairs, couches area around the bar in the center.
Found the staff to be really engaged and worked with positive attitudes and a smile.
I don’t remember this positive customer service experience pre-Covid.
We did have some interactions with patrons that were not as positive. On the elevator from parking one poor lady was near hysterics when another couple tried to get on the elevator (to make 6). They exited and then she whisked out hand sanitizer and yelled at her husband/male friend to use it as he had touched the elevator controls.
Folks, appreciate there is still some anxiety but if you can’t handle others yet maybe it’s best not to go out just now. Can’t imagine they had a fun experience.
Overall we had a great time and hope to go again in the fall.
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Date of stay: August 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This is a policy according to Supervisor Michelle that if you lose your gold card it cannot be replaced. You have to come back to check to see if somebody turn it over to the Players Advantage Club. If you take the bus and if you don't have your gold card then you have to pay first and refunded after when you get to the casino. Other casinos like Casino Woodbine and Casino Rama would replace a lost gold card no problem, not with Fallsview Casino Resort. It seems gold card is gold to them. They are not concern about how upset the customer is or that it causes anxiety not to have a replacement gold card. They just dont't care about customers.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from FallsviewPR, Marketing Social Media Team at Fallsview Casino Resort Hotel
Responded Jan 22, 2020
Thank you for taking the time to share your feedback with us. We are sorry to hear that you are disappointed. Customer feedback is important to us as we are always working to make improvements to our services. Your feedback has been shared with management.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have been to Fallsview frequently over the years and have seen many changes...some good and some bad. Ever since Mohegan has taken over the changes have been nothing but bad. From the parking changes of both location for hotel guests and charging for parking even when you've spent quite a bit in their casino to changes in the buffet and changes in their actual hotel and the complimentary rooms...it has gone WAY downhill. There are many more casinos and hotels in the province. I would recommend going to one of those instead.
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We took the Casino bus from Hamilton. It was my second time. Service was pleasant, the drivers were friendly and professional.
Voca People show was so good! Happy to have been able to get tickets.
Lunch at the Deli was awful. I had the grilled veggie on a bun. One bite made everything fall out of the whacking big bun. My friend had the sliced turkey sandwich and actually ate the turkey with a fork and knife because the bread was so thick.
If you want to charge $14 for just a sandwich, please use less bread, a little more lettuce/tomato and put a little more quality into it.
Voca People show was so good! Happy to have been able to get tickets.
Lunch at the Deli was awful. I had the grilled veggie on a bun. One bite made everything fall out of the whacking big bun. My friend had the sliced turkey sandwich and actually ate the turkey with a fork and knife because the bread was so thick.
If you want to charge $14 for just a sandwich, please use less bread, a little more lettuce/tomato and put a little more quality into it.
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Date of stay: January 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from FallsviewPR, Marketing Social Media Team at Fallsview Casino Resort Hotel
Responded Jan 15, 2020
Dear Pam and Ken, thank you for taking the time to share your recent experience with us. We are sorry to hear that you were disappointed in your recent visit to the Falls Deli. Customer feedback is important to us as we are always working to make improvements to our services and guest experiences. Your feedback will be passed to our restaurant management team. Should you have questions or concerns during your dining experience in the future, please do not hesitate to reach out to a Food & Beverage Supervisor on duty. Thank you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have come to Fallsview since it first opened. It was an enjoyable day away from the daily grind. I no longer find that to be the case. Ever since Mohegan took over it has been, from my perspective, a gradual move away from the "recreational" gamer to a more "upscale" gamer. From the increase in the progressive limit amounts to the increase in the price of the food ( buffet ) to the increase in the max limits for slots, playing at Fallsview has become a very much more expensive entertainment venue when compared to all the prior years. If the service, quality of food, and other amenities, etc. increased by as much it would be more acceptable. But, that is not the case. As a result, I no longer see Fallsview as my first option for gaming.
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Date of stay: March 2020
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We gambled in the Casino at Fallsview. Most machines are broken.There is nothing good about this place. Very frustrating. You cannot really have fun there. We decided to extend our stay. Do not get a PAC Card it will not work in the machines. I guess we are masochists. No rooms were available for the next night. We were told this at the front desk. I called on my cell phone from my room an hour later. Yes they had rooms from 199.00 per night. What was that?
Thet do not need your money or your service. Stay sonewhere else. The rooms are below average and quite ugly the service is terrible and the Casino is a joke. The people who work here could not care less about their guests. The restaurants are overpriced. The shows here are second rate.
Thet do not need your money or your service. Stay sonewhere else. The rooms are below average and quite ugly the service is terrible and the Casino is a joke. The people who work here could not care less about their guests. The restaurants are overpriced. The shows here are second rate.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from FallsviewPR, Marketing Social Media Team at Fallsview Casino Resort Hotel
Responded Jan 13, 2020
Dear Joanne M, we are sorry to hear that you were disappointed in your recent visit. We are committed to providing exceptional guest experiences and this does not reflect our usual high standards. Our Players Advantage Club is a rewards program for earning great casino offers such as promotions, Cash Back, hotel stays, meals, concert tickets, exclusive invitations to members-only events and tournaments, and more. To use your PAC card while playing at slot machines, please ensure that your PAC card is inserted and reads “accepted” on the screen while you play. If you require any assistance with your PAC card while playing at a slot machine, please do not hesitate to request service from a Slot Attendant. Please note that all offers and rewards are based on recent, qualified play with a PAC card. Should you have any questions or concerns relating to PAC, please visit the Players Advantage Club Booth and our associates are happy to assist you further. While hotel room availability at Fallsview Casino Resort is limited and in high demand, we may receive reservation cancellations and the rooms become available for booking thereafter. We also have a partnership with the Hilton Niagara Falls/Fallsview Hotel, connected to Fallsview Casino Resort, offering our PAC members great room rates. Customer feedback is an important component of our business, as we are always working to make improvements to our services. Your comments have been passed to management. Thank you for taking the time to share your feedback with us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not a great experience. A very long wait to check in just for starters. They ended up putting us in the first room beside the lobby, which was the most basic room, and definatly not set up for guests. There was no chair to put our stuff on, no towels, no towel racks even, no TV remote and a very stained floor. I tried calling for towels but couldnt reach anyone, so we had to go to our dinner plans unshowered. It took 8.5 hours to get a TV remote after 3 times asking, the towels only took two times of asking.
I was charged for a city view room and saw afterwards that my room shouldve been more than $100 less. The floors were so stained as well, thank god I brought sandals. At checkout I asked if that room was meant for hotel staff and family and friends and they admitted to me that it was and they only put people in there if really full. I tried to email, call, leave messages about my stay, and no response. I finally had to call head office so we will see where that goes. I do not recommend this hotel, save your money.
I was charged for a city view room and saw afterwards that my room shouldve been more than $100 less. The floors were so stained as well, thank god I brought sandals. At checkout I asked if that room was meant for hotel staff and family and friends and they admitted to me that it was and they only put people in there if really full. I tried to email, call, leave messages about my stay, and no response. I finally had to call head office so we will see where that goes. I do not recommend this hotel, save your money.
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Date of stay: December 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: YES! choose a different hotel, i hear Embassy Suites is nice.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Fallsview Casino, Marketing at Fallsview Casino Resort Hotel
Responded Dec 14, 2023
Thank you for your reaching out. While Fallsview Casino Resort hotel does not have any hotel rooms on the ground floor, we would be happy to discuss your experience further. Please contact us at info@fallsviewcasinoresort.com.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Where and is there anything special yiu have to do to use it? I don't recall seeing one there before? Thank you!
Hi Odette, our dress code is as follows: Shirts and shoes must be worn. Clothing or other material that displays a message considered to be obscene, offensive, intimidating or threatening, or otherwise negatively impacts the enjoyment of the casino for other patrons is not permitted.
For more information on what you should expect on your next visit please visit our website. Thank you and we look forward to welcoming you soon.
Hello Tracey, thanks for your question. Self-parking rates in the parking garage at Fallsview Casino Resort range from $20 to $40 and valet parking rates range from $30 to $50. Daily rates are posted upon entrance to the parking garage. Payment is taken upon each exit based on the departure day's rate. Parking rates are subject to change. If you have any further questions regarding parking rates please give us a call at 1-888-325-5788 and a Customer Service Representative would be happy to assist you further. Thank you.
Thank you for your question. Membership is not required to dine at the Fallsview Casino Resort Grand Buffet. Customers who are members of the Players Advantage Club receive a discount at the buffet. Please note that the Grand Buffet is located inside the casino and guests must be 19 years of age or older to enter and dine.
Membership is free. To sign up, please visit the Players Advantage Club Booth. Must be 19 years of age or older to join. Valid government-issued photo identification must be presented. For more information, please visit our website. Thank you.
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"STAY AWAY FROM THEIR TENANT 'Natural Blossom' !!!! They will LURE you in with BOGUS gifts JUST to get you INTO the store. "Read full review
"Weekends are nuts so don’t bother going, bring ur own bottled water in your purse or you will be paying for it!"Read full review
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ALSO KNOWN AS
niagara fallsview hotel niagara falls, niagara fallsview resort, niagara fallsview casino resort
LOCATION
CanadaOntarioNiagara Falls
NUMBER OF ROOMS
372
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Fallsview Casino Resort Hotel
Which popular attractions are close to Fallsview Casino Resort Hotel?
Nearby attractions include Niagara Falls Canada (0.4 km), Horseshoe Falls (0.3 km), and Skylon Tower (0.3 km).
What are some of the property amenities at Fallsview Casino Resort Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Fallsview Casino Resort Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Fallsview Casino Resort Hotel?
Yes, parking is available to guests.
What are some restaurants close to Fallsview Casino Resort Hotel?
Conveniently located restaurants include Morton's Grille, Turtle Jack's Niagara Falls, and Il Gelato di Carlotta Niagara Falls.
Are there opportunities to exercise at Fallsview Casino Resort Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Fallsview Casino Resort Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Fallsview Casino Resort Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Fallsview Casino Resort Hotel?
Many travellers enjoy visiting Lundy's Lane Battlefield (1.4 km), Chippawa Battlefield Park (5.7 km), and Toronto Power Generating Station (1.3 km).
Does Fallsview Casino Resort Hotel have any great views?
Yes, guests often enjoy the harbour view available here.
Is Fallsview Casino Resort Hotel accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.