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Terms in this set (16)
What communication strategies contribute to providing successful culturally competent care?
Asking nonjudgmental questions
What should patients be told if an adverse event occurs in their care?
Hospitals are required to tell the patient if an adverse occured
What is an adverse event?
Patient safety event that resulted in harm to the patient that may or may not have resulted from an error
What is an element of performance for the National Patient Safety Goal - Reduce the likelihood of patient harm associated with the use of anticoagulant therapy?
The hospital uses approved protocols and evidence-based practice guidelines for the reversal of anticoagulation and management of bleeding events related to each anticoagulant medication.
What is an example of patients' rights?
The right to know the names and the jobs of their caregivers
What is the term for an event, incident, or condition that could have resulted in harm to a patient?
Close call - WRONG
In a psychiatric unit, a patient has been identified as at high risk for suicide. Upon entering their room, you find an object next to the patient that could be used for self-harm. What should you do?
Remove the object
According to the National Patient Safety Goals, which group of patients are at higher risk of misidentification?
Newborns
According to the National Patient Safety Goals, what must effective education about anticoagulation therapy include?
Face-to-face interaction with a trained professional
Where should blood and/or specimen containers be labeled with the patient's identifiers?
In front of the patient
According to the National Patient Safety Goals, one of the MOST important ways to address healthcare-associated infections is to do which of the following?
Improving the hand hygiene of healthcare staff
What is the goal of the Universal Protocol?
Wrong person, wrong site, and wrong procedure must be prevented
The National Patient Safety Goal 6 is to improve the safety of clinical alarm systems. What is the rationale for this goal?
To improve patient safety if clinical alarm systems are not properly managed
According to the National Patient Safety Goals, which of the following components will assist in improving the effectiveness of communication among healthcare professionals regarding critical tests and diagnostic procedures?
Reporting critical test results and diagnostic procedures on a timely basis according to policies and procedures
According o the National Patient Safety Goals, which type of therapy poses a risk to patients due to its complex dosing?
Anticoagulation Therapy