Trying to install uTorrent on Windows 10

Greetings,

My name is Rhaine, I'm Independent Community Advisor. I’m so glad assisting you today
I am also Windows user. Let us work together to sort this out.

Kindly try the following steps below.

Perform Clean Boot

This process will eliminate 3rd party application running in the background of your computer along with services that are not needed to run windows. If there's any conflicting 3rd party application that causes the issue on your computer, this process will stop it.


1. Open the run box by pressing the Windows Key + R and type msconfig

2. System Configuration Utility box will open and by default you are on general tab.

3. On the General tab, click the selective startup and make sure that load system service and load startup items both have checked mark.

4. Click on services tab

5. Put a check mark on Hide All Microsoft Services > This is a very important part as if you miss to click on this, computer might not boot properly or permanently and will end up on clean installation.

6. Once Hide all Microsoft Services have checked mark on it, click on Disable All

7. Click on the Startup Tab and click open task manager. This will open another window which contains all your startup applications on the administrator account.

8. Disable all application that you're not using. You can simply just click on them and select disable.

9. Click OK , Apply and close the configuration utility

10. Restart your pc.

Once done restarting right click on the Utorrent app and run it as administrator.

if issue persist turned off the anti-virus temporarily it can be conflicting with the app.
last resort will be the re-installation of the Utorrent app.


I hope the information above helps. Please let me know how it goes.

With Warm Regards,
Rhaine C.

The problem isnt solved. It wont be installed. After i klick on the install.exe it shows a white window.

Greetings,

Thank you for your swift response, can you please try to right click on the installer and run the file as administrator.

Method 2. Right click on the installer go to properties, troubleshot for compatibilities

If issue persist you can try to download a different version of installer.

Last resort I suggest you to try setting up new User Profile to see if same thing happens there. Sometimes problem with the User Profile causes this kind of behavior. Refer the article Set up accounts on Windows 10. Once you set up another User Profile, check and see if everything works fine there. This will give us the clue on the root cause of the issue.

Once you setup new User Profile, try to reproduce the issue to see if everything works fine there.

Here the link on how to add a new user temporary user profile:
https://support.microsoft.com/en-ph/help/402692...


I hope the steps above work. Please let me know how it goes.


Best Regards,
Rhaine C.