205 Crescent Ave. P.O. Box 1900, Avalon, Catalina Island, CA 90704
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About
#9 of 20 hotels in Avalon
Location
Cleanliness
Service
Value
Travelers' Choice
Hotel Metropole is the finest beachfront hotel on the island. VIP Oceanfront suites, jacuzzi baths, balconies, fireplaces available, 40" flat screen TV's, free wifi, private 2-bedroom Beach House, and the luxurious A Touch of Heaven day spa. The Metropole Market Place is just downstairs: miniature bowling, XT theater and arcade, Metropole Cafe with fresh juices, beer wine and delicious island cuisine, Coney Island's famous eatery, full service beauty salon, jewelry, clothing, unique gifts, gallery, special coffees and freshly baked treats, natural products and holistic remedies. Our property has everything you need for an amazing vacating on Catalina island!
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Property amenities
Free High Speed Internet (WiFi)
Hot tub
Free breakfast
Beach
Kids stay free
Conference facilities
Meeting rooms
Spa
Wifi
Pool / beach towels
Breakfast buffet
Photo copier / fax In business center
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Makeup services
Manicure
Massage
Pedicure
Salon
Rooftop terrace
Baggage storage
Concierge
Non-smoking hotel
ATM on site
Self-serve laundry
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Fireplace
Housekeeping
Cable / satellite TV
Walk-in shower
Private balcony
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Modern
Languages Spoken
English, Spanish
Location
98Great for walkers
Grade: 98 out of 100
37Restaurantswithin 0.5 km
20Attractionswithin 0.5 km
Contact
205 Crescent Ave. P.O. Box 1900, Avalon, Catalina Island, CA 90704
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642Reviews11Q+A100Room tips
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Detailed Reviews
We stayed in the moderate room (July 31-Aug 2); I believe it was room 215 or 214. The room may not have the amazing view, but the price was reasonable, and the room didn't disappoint. It's a great choice if you are on a budget and will not be spending all day in the room. I was iffy about the room when I booked it with Michael, who was extremely helpful and knowledgeable. The room was immaculate, the fireplace and decor were endearing. I was nervous about the room being so close to the lobby, however it was not an issue at all. I didn't hear a lot of noise as I thought i would with it being that close. The customer service was exceptional, I never once felt like my needs were not met. The response to any request was immediate. The hotel's location was perfect it didn't have all the crowds as other local hotels do right when you walk outside the doors. Everything you need or want was all within walking distance. The continental breakfast was amazing and just the best thing to start the day off right. The hotel had a certain charm about it. I would have to say the cleanliness is beyond measure. I would definitely be staying there again.…
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Date of stay: July 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favorite
We showed up a day early, the front desk clerk, Asia, immediately took it upon herself to help us find a place to stay. When our room was ready (early) the next day, we received a call, but we were busy exploring the island. When we finally came back to the hotel (around 6), our bags were in the room waiting, a few minutes later a beautiful charcuterie plate and bubbles were delivered. The location of the hotel and the fact we had the best view (balcony overlooking the water and people) were perfect! We will be back!
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Date of stay: April 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Leiana Meister, General Manager at Hotel Metropole
Responded 18 May 2022
Thank you for your wonderful review, it is our honor and pleasure to take care of our guests! We so look forward to welcoming you back.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
For a lot of places, the photos on the website are always better than the reality, however this was not the case for Hotel Metropole! I was blown away by how lovely everything was, from the cleanliness of the room to the quality of the decor. It really helped me to relax and recharge. I felt so special staying here. I had an ocean superior room that did have a view of the ocean that was beautiful at sunset, although yes, if you're on the balcony, you do get a good view of the rooftops around you too. I could see all the way to the LA mountains. The location on the foreshore is great and is an easy walk from the ferry terminal with a large suitcase, however note that the entrance to the hotel is on Whittley Ave, not Metropole Ave. We took advantage of their winter, mid-week special so for us it was very affordable. A basic breakfast was provided, "grab and go" style in their foyer, that was appreciated and got you going for the day's activities. I also got a discount at the day spa located in the Metropole Marketplace. You won't be disappointed with your stay here.…
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Date of stay: March 2020
Location
Service
Sleep Quality
Room Tip: Ocean superior was luxurious but still a good price.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
+1
The only positive at this hotel was the person that checked us in and the view. We had an oceanfront suite. After a long day, we went back to the room where we decided to have a glass of champagne they said would be in the room. It wasn't there. We called the front desk and asked if it was coming and requested 2 additional wine glasses. He couldn't give us a time any of it would be delivered even though it was already 7pm. When the $4.99 bottle of champagne did arrive, we opted to skip it and just drink the decent wine we had brought on the patio to enjoy the sunset. One problem. The patio furniture is metal with no cushions. It could not be any less comfortable. When we went to pull out the sleeper sofa for our kids to go to bed, it was broken! My husband had to jimmy rig it just to make it work. The extra blanket in the closet smelled like must and had a cigarette burn. There was a portable air conditioner in the sliding glass door. The vent was placed in a fixed makeshift piece of wood that wouldn't allow us to lock the door. The room next door could have easily jumped over and walked right in. At that point, out of curiosity I looked at the reviews and saw that someone else had posted about the same sleeper sofa issue! Even though the manager responds to the reviews, they never bothered to fix the problem! For these rates, you are better off renting a condo at Hamilton Cove or staying at the newly remodeled Atwater. We didn't even bother complaining because the hotel was booked. We did not expect a 5 star hotel, but we did expect cleanliness and properly functioning beds, doors, air conditioning, etc. for the rate we paid.…
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Date of stay: August 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
This was my & my husband's first time to Catalina, so I purchased him a hotel room & helicopter return flight combo for his birthday. Right off the bat Asia, who assisted us with the booking, was incredibly personable and helpful in assisting us with upgrades, answering our Qs, communicating with the helo company, and providing vouchers for our transpo from the helipad to the hotel. Since the room wasn't ready when we landed, we were still able to check our bag with concierge as we explored. We received a phone call when our hotel room was ready, and we were even met with a complimentary bottle of champagne that evening. The hotel itself is truly one of the nicer ones I found while doing my research in terms of bang for buck. We stayed in an Ocean View room and it was spacious, clean, with a beautiful view. We took advantage of the rooftop hot tub and the site is VERY walkable, with the marketplace right next door and the location being very central. We cannot wait to visit again - thank you Asia for making our first time stay such a memorable one!…
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Date of stay: July 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Leiana Meister, General Manager at Hotel Metropole
Responded 29 Aug 2021
Many thanks for the kind review, we hope to welcome you back soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
First time traveler to Avalon so did not have expectations. This hotel is in a nice little shopping plaza with little boutiques and restaurants and coffee shops. It resembles a European/Mediterranean place. The streets are cobblestone giving it a very charming vibe. The front desk staff is friendly and helpful and the room we had was very comfy with a great view overlooking the harbor(which is spectacular). COVID has changed their services of course but in spite of that we had a wonderful stay there. Nice balcony to sip coffee in the morning and wine in the evening. We are already planning our next trip here.
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Date of stay: August 2021Trip type: Traveled as a couple
Room Tip: We were here during the week and it was busy. Heard weekends are really busy.
Be aware the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Leiana Meister, General Manager at Hotel Metropole
Responded 29 Aug 2021
We are so glad you found us! We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have nothing good to say about this hotel. We paid $500 a night for an average room overlooking the courtyard. From reviewing the website, we were expecting to have drinks and dinner in the M lounge. However, the M lounge was closed and the hotel had no alternative bar, restaurant and no breakfast room. At breakfast we were expected to pick up our breakfast and take it to our room to eat. Shame on you Hotel Metropole.
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
This hotel is great! We loved the look, the comfort, the cleanliness, the brightness, the wonderful staff that was so accommodating - everything here is good. It's close to everything you could want or need - a spa and a salon, a laundromat, great restaurants and snack shops, souvenir shops, etc. Our room had a fireplace which was a lovely touch. It would be very nice to have a small refrigerator in the room but again, they helped us out by refrigerating our doggie bag. We were stranded on the island due to stormy weather and they displayed constant concern for our situation. A continental breakfast is provided which is both good and sufficient. Highly recommend the Hotel Metropole!
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Date of stay: February 2023Trip type: Traveled with friends
Value
Location
Service
Room Tip: Don't be afraid to ask the desk staff for something you may need - they are very accommodating.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We stayed here on a previous visit to Catalina several years ago, so we tried it again. It's conveniently located at the far end of the waterfront strip of hotels and restaurants, within easy walking distance of everything in Avalon. We were a little disappointed that this time the place seemed a bit dated, with signs of deferred maintenance (like wallpaper beginning to peel in places and bathroom fans that clattered). But the staff were very nice, the bed was comfortable, and the price was reasonable. Note for disabled visitors: The hotel''s one accessible room is a bit noisy, located directly off the main entrance and loading area, and with some kind of mechanical sound going on much of the time.
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Date of stay: April 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Leiana Meister, General Manager at Hotel Metropole
Responded 18 May 2022
We appreciate all of you comments and will absolutely take your suggestions into consideration. We value our return guests immensely and can't wait to welcome you back soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed at Hotel Metropole for the first time for a birthday trip. Upon booking I stressed how we needed a room with a view and preferably a balcony. The booking rep assured me I would have that and that I would also get a fire place and best view since I was celebrating. We got Room #301 which in my opinion is the best. You got a view of the ocean, it was one of the last rooms (which added privacy) and the balcony was situated over the court yard and shopping area as well as the main street so you got to take in the people and the vibe of the island. You get to check your bags before check in and after check out which was a plus! They have a roof top jacuzzi overlooking the city and water. Although small in size, it was definitely a added plus! The hotel elevator is made of glass! So you get to look out into the city as you go up and down, I thought that was pretty cool! Room was spacious, clean and simply yet modern touches. Complimentary waters in the room, along with coffee/coffee maker and a fridge. Microwave located in hotel lobby. And to make it even better when we got back to our room, there was a bottle of champagne and two glasses on ice, complimentary! So overall I enjoyed my stay there and will definitely consider staying again when on the island. PEACE!…
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Date of stay: April 2022
Value
Rooms
Service
Room Tip: Views, rooftop, jacuzzi, shops
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Cathy G asked a question May 2018
Maquoketa, Iowa1 contribution2 helpful votes
Answer from CarmenCabo
May 2018 |
There is a golf cart rental kiosk right outside Hotel Metropole. I would imagine that on summer weekends you would need to book weeks in advance, especially holiday weekends!
CarmenCabo asked a question May 2018
SB310 contributions7 helpful votes
Answer from Patrick M
May 2018 |
Avoid the 'steep' hill especially since you'll likely be pulling luggage (level walk to hotel). As you walk up north Crescent Avenue (from the boat landing piers) and get to METROPOLE AVE...turn left and hotel property is immediately on your right. Cute European style 'paths' will lead you to the main building in 200 feet and then take the elevator to 2nd floor 'lobby.' If you take the island taxi to the hotel, they'll use the 'steep' hill. Enjoy!
813adriennes asked a question Apr 2018
Benicia, California2 contributions4 helpful votes
Answer from J Scott W
May 2018 |
I would suggest you call the hotel directly as I think you will find the entire staff very helpful, knowledgeable and extremely honest, as was our experience. This is an amazing hotel. We chose a room overlooking the courtyard since we live a the ocean so ocean views are an everyday occurrence and not something I would pay extra for when traveling. I hope you and your husband have a great time. This is a great place to celebrate a birthday or any other special occasion for that matter, so much to see and do.
Adriana asked a question Nov 2017
San Luis Potosi, Mexico2 contributions
Answer from luciearl
Nov 2017 |
Pretty sure checkin 3pm, out 11am. Usually flexible with your travel plans.
Suzie623 asked a question Oct 2017
Seward, Nebraska156 contributions39 helpful votes
Answer from luciearl
Nov 2017 |
We stayed in the "beach house". This was a huge master BR and large bath. Also had a guest BR with 2 double beds and private bath. Complete kitchen. Dining room, and large living room with balcony with dining table over looking the bay. There also is a smaller balcony on entrance side over courtyard and shops.
123
ColoradoKat23 wrote a tip 1 Mar
Loveland, Colorado103 contributions135 helpful votes
"Don't be afraid to ask the desk staff for something you may need - they are very accommodating."Read full review
Terese B wrote a tip Sep 2022
Avalon, California2 contributions
"Be specific with reservation. An alley and back of other building with a mountain beyond the corner is not a "view"."Read full review
Anthony J wrote a tip Sep 2022
East Los Angeles, California2 contributions1 helpful vote
"Bring warm clothing for night time I didn't and had to buy one on the island at a higher price. It gets cold out on the boats too during the day. "Read full review
Joe B wrote a tip Jun 2022
Monterey, California65 contributions51 helpful votes
"keep away form the city street -very noicey"Read full review
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PRICE RANGE
₱14,797 - ₱17,218 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
metropole hotel avalon
LOCATION
United StatesCaliforniaCatalina IslandAvalon
NUMBER OF ROOMS
52
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Claim Your ListingHOTEL METROPOLE - UPDATED 2023 Reviews & Price Comparison (Avalon, CA) - Tripadvisor
Frequently Asked Questions about Hotel Metropole
Which popular attractions are close to Hotel Metropole?
Nearby attractions include Catalina Island Conservancy (0.4 km), Catalina Island Museum (0.2 km), and Catalina Island Casino Ballroom (0.5 km).
What are some of the property amenities at Hotel Metropole?
Some of the more popular amenities offered include free wifi, free breakfast, and a spa.
Which room amenities are available at Hotel Metropole?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Hotel Metropole?
Guests can enjoy free breakfast during their stay.
What are some restaurants close to Hotel Metropole?
Conveniently located restaurants include Catalina Coffee & Cookie Co, Steve's Steakhouse, and Avalon Grille.
Does Hotel Metropole offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Hotel Metropole?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hotel Metropole?
Many travellers enjoy visiting Catalina Island Casino Ballroom (0.5 km).
Does Hotel Metropole have any great views?
Yes, guests often enjoy the harbour view available here.
Is Hotel Metropole accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.