Horseshoe Casino (Baltimore) - 2020 All You Need to Know BEFORE You Go (with Photos) - Tripadvisor

Horseshoe Casino

24,116 Reviews
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Horseshoe Casino

24,116 Reviews
Sorry, there are no tours or activities available to book online for the date(s) you selected. Please choose a different date.
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1525 Russell St, Baltimore, MD 21230-2058
Getting there
Baltimore Penn Station49 min
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Baltimore Inner Harbor Sightseeing Tour
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Baltimore Inner Harbor Sightseeing Tour

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Even Baltimore travelers with limited time can enjoy some of the city's best waterfront views with this quick sightseeing cruise from Inner Harbor. You can hop aboard the Spirit of Baltimore and set out to enjoy the coast. Along the way, check out the skyline from the boat's observation decks, learn about Baltimore history, and even sip a cocktail or soft drink from the onboard cash bar.
$23.25 per adult
24,116Reviews48Q&A
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Venture273310 wrote a review Sep 2020
1 contribution
This hotel is no longer my favorite place to stay in Tunica. The rooms are in dire need of an update!! The carpet is so old and nasty that I never walked on it without wearing flip flops. And a BIG disappointment is that they no longer have coffee pots in the room. If you want coffee, you have to go downstairs and PAY to have coffee from StarBucks. Quite pathetic!! At this point, they can't even equal what one would get if they stayed at a Motel 6. At least Motel 6 still has coffee pots in the room!! (And this isn't because of the virus. They started taking coffee pots out of the rooms last year.)
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Review collected in partnership with Caesars Entertainment
Date of experience: September 2020
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kbD9739GF wrote a review Sep 2020
79 contributions17 helpful votes
I wasn't impressed by this casino. I found that it lacked character and I didn't enjoy the layout of the two floors. I found they lacked slot machines that I typically play. I also had a rather awkward encounter with the Caesars Rewards representative. She wouldn't reset my pin because she didn't think it was necessary since it was my only time visiting in the near future and then dared me to come on here and write a negative review about my experience? I mean what do you expect? LOL. I'm a platinum member and if I want to look at the kiosk I should be able to do so? I'm still confused as to why their kisoks wouldn't accept my card in the first place, I don't have that problem at all of the other Caesar properties I visit. The highlight of this place is the pizza restaurant downstairs. I found the workers and the pizza to be really good. They also have pretty chandeliers. But, that's about it unfortunately. I wouldn't necessarily recommend coming here and I wouldn't necessarily go out of my way to stop by in the future.
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Date of experience: September 2020
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Kimberly R wrote a review Sep 2020
Baltimore8 contributions25 helpful votes
My experience is terrible night after night. You don't win nothing here besides just feeding the machines all night.....don't ever bet maximum because you'll be broke in 15 minutes. The garage smells like urine. Only thing is that they have a fantastic staff, the best I've seen at any casino. They need to turn on the winning switch once in a while and make the customers feel good too.
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Date of experience: August 2020
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Stubbz wrote a review Sep 2020
Baltimore, Maryland11 contributions19 helpful votes
What do you want from a Casino? The answer to that question will determine if the Horseshoe is the place for you. If you’re looking for the glitz of a Vegas casino or the size of an Atlantic City one, your are going to be left wanting. That said, if the draw for you is the opportunity to try your hand in the gambling world, see a little live entertainment and be able to eat decently while you do so. The Horseshoe will tickle your fancy. They offer all the table games that you expect. Blackjack, roulette, baccarat, and craps. High Low and the money wheel always have players and there are plenty of slot machines. The place is two levels but I’ve rarely seen it packed enough to warrant using both. Poker is my game and their poker room is where you’ll find me when I’m there. For the volume of players they receive its a bit size challenged as you often have to wait to get a seat.
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Date of experience: January 2020
2 Helpful votes
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Kelly williams wrote a review Sep 2020
Baltimore, Maryland2 contributions1 helpful vote
some time i like to go to horseshoe before work to play my return reward and my free slot well on Aug 31 2020 I get to horseshoe the system down for hours i didnt have all day to wait because I had to work .I go to the reward desk they say about a 30min it will back up. well it was longer then that .so this long wait I had to miss out using my rewards that I earned from money I lost on different day.I don't think this is fear to the customer that they lose out on something that was rewarded to them when these issues wasn't there fault. the workers at the rewards desk need to learn how to perform better customer service to satisfy there customers. Instead they just said if u don't use your rewards before they expire u just lose out on the rewards .
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Date of experience: August 2020
1 Helpful vote
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