The Real World
SIXTH EDITION
The Real World
An Introduction to Sociology
SIXTH EDITION
Kerry Ferris | Jill Stein
n
W. W. NORTON
NEW YORK • LONDON
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About the
Authors
KERRY FERRIS is Associate Professor of Sociology at Northern Illinois University.
She uses ethnographic methods and a symbolic interactionist approach to study
celebrity as a system of social power. Her past studies have included analyses of
fan-celebrity relations, celebrity sightings, celebrity stalking, red-carpet celebrity
interviews, and the work lives of professional celebrity impersonators. Her current
project examines small-market television newscasters in the American Midwest
and their experiences of celebrity on a local level. Her work has been published in
Symbolic Interaction, Journal of Contemporary Ethnography, The Journal of Popular
Culture, and Text & Performance Quarterly. She is the coauthor, with Scott R. Harris,
of Stargazing: Celebrity, Fame, and Social Interaction.
JILL STEIN is Professor of Sociology at Santa Barbara City College, which was recently
named the top community college in the United States by the Aspen Institute. She
teaches introduction to sociology in both face-to-face and online formats every
semester. In addition, she is involved in many student-success initiatives at the local
and state levels. Her research examines narrative processes in twelve-step programs,
the role of popular culture in higher learning, and group culture among professional
rock musicians. Her work has been published in Symbolic Interaction, Youth & Society,
and TRAILS (Teaching Resources and Innovations Library).
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Contents
PREFACE xxiii
CHANGES IN THE SIXTH EDITION xxix
PART I: Thinking Sociologically and
Doing Sociology 2
CHAPTER 1: Sociology and the Real World 6
How to Read This Chapter 9
Practical vs. Scientific Knowledge 9
What Is Sociology? 9
The Sociological Perspective 10
Beginner’s Mind 10
DATA WORKSHOP: Analyzing Everyday Life: Doing Nothing 11
IN RELATIONSHIPS: It’s Official: Men Talk More Than Women 12
Culture Shock 12
The Sociological Imagination 13
Levels of Analysis: Micro- and Macrosociology 14
IN THE FUTURE: C. Wright Mills and the Sociological Imagination 15
Sociology’s Family Tree 16
Sociology’s Roots 16
Macrosociological Theory 19
Structural Functionalism 19
Conflict Theory 21
GLOBAL PERSPECTIVE: Eurocentrism and Sociological Theory 23
Weberian Theory 25
ON THE JOB: Famous Sociology Majors 26
Microsociological Theory 27
Symbolic Interactionism 28
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DATA WORKSHOP: Analyzing Media and Pop Culture: Theories of
Celebrity Gossip 31
New Theoretical Approaches 33
Postmodern Theory 33
Midrange Theory 34
Closing Comments 35
CHAPTER 2: Studying Social Life:
Sociological Research Methods 38
How to Read This Chapter 41
An Overview of Research Methods 41
The Scientific Approach 41
Which Method to Use? 43
Ethnography/Participant Observation 45
Advantages and Disadvantages 47
DATA WORKSHOP: Analyzing Everyday Life: Watching People Talk 47
Interviews 48
Advantages and Disadvantages 49
IN THE FUTURE: Action Research 50
Surveys 50
Advantages and Disadvantages 52
DATA WORKSHOP: Analyzing Media and Pop Culture: Media Usage
Patterns 53
Existing Sources 54
Advantages and Disadvantages 55
Experimental Methods 56
Advantages and Disadvantages 57
Social Network Analyis 57
IN RELATIONSHIPS: Social Networking Sites as Sources of Data 58
Advantages and Disadvantages 59
Issues in Sociological Research 59
Nonacademic Uses of Research Methods 59
Values, Objectivity, and Reactivity 60
ON THE JOB: Sociology, Market Research, and Design Strategy 61
Research Ethics 63
GLOBAL PERSPECTIVE: The Nuremberg Code and Research Ethics 64
Closing Comments 65
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CONTENTS
PART II: Framing Social Life 68
CHAPTER 3: Culture 72
How to Read This Chapter 75
What Is Culture? 75
How Has Culture Been Studied? 75
Ethnocentrism and Cultural Relativism 75
ON THE JOB: The Sharing Economy and Unlikely Cultural
Ambassadors 77
Components of Culture 78
Material Culture 78
Symbolic Culture 79
Values, Norms, and Sanctions 81
IN RELATIONSHIPS: Individual Values vs. University Culture 82
DATA WORKSHOP: Analyzing Everyday Life: Seeing Culture in a
Subculture 84
Variations in Culture 85
Dominant Culture 85
Subcultures and Countercultures 85
GLOBAL PERSPECTIVE: Otaku
Culture and the Globalization
of Niche Interests 86
Culture Wars 87
Ideal vs. Real Culture 88
DATA WORKSHOP: Analyzing
Media and Pop Culture:
How the Image Shapes the
Need 89
Cultural Change 90
Technological Change 90
Cultural Diffusion and Cultural Leveling 90
Cultural Imperialism 91
American Culture in Perspective 91
IN THE FUTURE: Online Radicalization 92
Closing Comments 93
CONTENTS
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CHAPTER 4: Socialization, Interaction, and
the Self 96
How to Read This Chapter 99
What Is Human Nature? 99
The Nature vs. Nurture Debate 99
The Process of Socialization 99
IN THE FUTURE: Genetics and Sociology 100
Social Isolation 100
Theories of the Self 102
Psychoanalytic Theory: Sigmund Freud 103
The Looking-Glass Self: Charles Cooley 104
Mind, Self, and Society: George Herbert Mead 105
Dramaturgy: Erving Goffman 106
DATA WORKSHOP: Analyzing Everyday Life: Impression Management
in Action 108
Agents of Socialization 109
The Family 109
Schools 110
Peers 110
The Media 111
DATA WORKSHOP: Analyzing Media and Pop Culture: TV as an Agent
of Socialization 112
Adult Socialization 113
IN RELATIONSHIPS: Sister Pauline Quinn and Training Dogs in
Prison 114
Statuses and Roles 115
Multiple Roles and Role Conflict 115
Emotions and Personality 116
The Social Construction of Emotions 116
Interacting Online 116
GLOBAL PERSPECTIVE: Cross-Cultural Responses to Grief 117
ON THE JOB: The Wages of Emotion Work 118
Closing Comments 119
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CONTENTS
CHAPTER 5: Separate and Together: Life in
Groups 122
How to Read This Chapter 125
What Is a Group? 125
Primary and Secondary Groups 125
Social Networks 126
Separate from Groups: Anomie or Virtual Membership? 127
IN THE FUTURE: What Happens to Group Ties in a Virtual World? 128
DATA WORKSHOP: Analyzing Media and Pop Culture: “Who’s in Your
Feed?” 130
Group Dynamics 131
Dyads, Triads, and More 131
IN RELATIONSHIPS: Social Networking: You’re Not the Customer—
You’re the Product 132
In-Groups and Out-Groups 132
Reference Groups 133
DATA WORKSHOP: Analyzing Everyday Life: The Twenty Statements
Test: Who Am I? 134
Group Cohesion 135
Social Influence (Peer Pressure) 136
Experiments in Conformity 137
GLOBAL PERSPECTIVE: Group vs. Individual Norms: Honor Killings 138
Working Together: Teams and Leadership 141
Teamwork 141
ON THE JOB: Teamwork and the Tour de France 142
Power, Authority, and Style 142
Bureaucracy 144
The McDonaldization of Society 145
Responding to Bureaucratic Constraints 146
Closing Comments 147
CHAPTER 6: Deviance 150
How to Read This Chapter 153
Defining Deviance 153
Deviance across Cultures 153
GLOBAL PERSPECTIVE: Body Modification 154
Theories of Deviance 155
Functionalism 155
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Conflict Theory 156
Symbolic Interactionism 157
IN RELATIONSHIPS: Cyberbullying, Trolls, and Online Deviance 158
The Stigma of Deviance 161
Managing Deviant Identities 162
ON THE JOB: Is “Cash Register Honesty” Good Enough? 163
DATA WORKSHOP: Analyzing Everyday Life: AA’s Pioneer Women 164
Studying Deviance 165
The Emotional Attraction of Deviance 165
The Study of Crime 165
Crime and Demographics 167
DATA WORKSHOP: Analyzing Media and Pop Culture: Norm Breaking
on Television 169
The Criminal Justice System 170
IN THE FUTURE: American vs. Scandinavian Prisons 171
Reconsidering Deviance? 172
Closing Comments 173
PART III: Understanding
Inequality 176
CHAPTER 7: Social Class: The Structure of
Inequality 180
How to Read This Chapter 184
Social Stratification and Social Inequality 184
Systems of Stratification 184
Slavery 184
Caste 185
GLOBAL PERSPECTIVE: Systems of Stratification around the
World 186
Social Class 188
Social Classes in the United States 188
The Upper Class 188
The Upper-Middle Class 189
The Middle Class 189
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CONTENTS
The Working (Lower-Middle) Class 190
The Working Poor and Underclass 190
Problematic Categories 190
Theories of Social Class 191
Conflict Theory 191
Weberian Theory 191
Structural Functionalism 192
Postmodernism 193
Symbolic Interactionism 193
DATA WORKSHOP: Analyzing Everyday Life: Everyday Class
Consciousness 195
Socioeconomic Status and Life Chances 195
Family 195
IN RELATIONSHIPS: Socioeconomic Status and Mate Selection 196
Health 196
Education 197
Work and Income 198
Criminal Justice 199
Social Mobility 200
Poverty 201
Social Welfare and Welfare Reform 202
The “Culture of Poverty” and Its Critics 204
ON THE JOB: Get a Job! Minimum Wage or Living Wage? 205
The Invisibility of Poverty 206
Inequality and the Ideology of the American Dream 209
IN THE FUTURE: Why We Can’t Afford the Rich 210
DATA WORKSHOP: Analyzing Media and Pop Culture: Advertising and
the American Dream 212
Closing Comments 213
CHAPTER 8: Race and Ethnicity as Lived
Experience 216
How to Read This Chapter 219
Defining Race and Ethnicity 219
“Ethnic Options”: Symbolic and Situational Ethnicity 221
DATA WORKSHOP: Analyzing Everyday Life: Displaying Ethnicity 222
The U.S. Population by Race 223
What Is a Minority? 223
CONTENTS
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Racism in Its Many Forms 224
Prejudice and Discrimination 224
White Nationalism 225
White Privilege and Color-Blind Racism 226
Microagressions 227
Cultural Appropriation 227
Reverse Racism 229
Antiracist Allies 229
IN THE FUTURE: Whose Lives Matter? 230
Theoretical Approaches to Understanding Race 230
Structural Functionalism 230
Conflict Theory 231
Symbolic Interactionism 232
IN RELATIONSHIPS: From the Lovings to Kimye: Interracial Dating and
Marriage 234
Race, Ethnicity, and Life Chances 236
Family 236
Health 237
Education 238
Work and Income 238
ON THE JOB: Diversity Programs: Do They Work? 239
Criminal Justice 240
Intersectionality 241
DATA WORKSHOP: Analyzing Media and Pop Culture: Does TV Reflect
the Realities of Race? 241
Intergroup Relations: Conflict or
Cooperation 243
Genocide 243
Population Transfer 243
Internal Colonialism and
Segregation 244
Assimilation 244
GLOBAL PERSPECTIVE: “The Biggest
Humanitarian and Refugee Crisis
of Our Time” 245
Pluralism 246
Closing Comments 247
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CONTENTS
CHAPTER 9: Constructing Gender and
Sexuality 250
How to Read This Chapter 253
Sex and Gender 253
Sex 253
GLOBAL PERSPECTIVE: Different Societies, Different Genders 254
Gender 254
Sexuality and Sexual Orientation 256
“Queering the Binary” 257
Socialization: Sex, Gender, and Sexuality 257
Families 257
IN RELATIONSHIPS: Rape Culture and Campus Social Life 258
Schools 259
Peers 260
The Media 260
DATA WORKSHOP: Analyzing Media and Pop Culture: The Fashion
Police: Gender and the Rules of Beauty 261
Prejudice and Discrimination 262
Gendered Language and Microaggressions 264
Sociological Theories of Gender Inequality 264
Functionalism 264
Conflict Theory 265
Interactionism 265
Feminist Theory 266
Gender, Sexuality, and Life Chances 266
Families 267
Health 267
Education 268
ON THE JOB: Female Athletes and the Battle for Equal Pay 268
Work and Income 269
DATA WORKSHOP: Analyzing Everyday Life: The Second Shift: Gender
Norms and Household Labor 271
Criminal Justice 273
IN THE FUTURE: Human Trafficking 274
Intersectionality 275
Social Movements 276
Women’s Movements 276
Men’s Movements 277
LGBTQ Movements 277
Closing Comments 279
CONTENTS
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PART IV: Social Institutions and the
Micro-Macro Link 282
CHAPTER 10: Social Institutions: Politics,
Education, and Religion 286
How to Read This Chapter 289
What Is Politics? 289
Political Systems: Government 289
The American Political System 291
Who Rules America? 292
The Media and the Political Process 295
DATA WORKSHOP: Analyzing Media and Pop Culture: Satirical News
Shows 298
Patriotism and Protest 300
Politics: The Micro-Macro Link 302
What Is Education? 302
A Brief History of Modern Education 302
Education and the Reproduction of Society 303
Classic Studies of Education 305
IN THE FUTURE: A College Degree: What’s It Worth? 306
The Present and Future of Education 306
ON THE JOB: For-Profit Colleges: At What Cost? 310
Education: The Micro-Macro Link 312
What Is Religion? 313
Theoretical Approaches to Religion 313
Religion in America 315
Religious Trends 315
GLOBAL PERSPECTIVE: Thou Shalt Not Kill: Religion, Violence, and
Terrorism 316
DATA WORKSHOP: Analyzing Everyday Life: Measures of
Religiosity 318
A Secular Society? 319
IN RELATIONSHIPS: Can a Relationship with God Improve Your
GPA? 320
Religion: The Micro-Macro Link 321
Closing Comments 321
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CONTENTS
CHAPTER 11: The Economy and Work 324
How to Read This Chapter 327
Historical and Economic Changes 327
The Agricultural Revolution 327
The Industrial Revolution 328
The Information Revolution 330
DATA WORKSHOP: Analyzing Media and Pop Culture: The World of
Work and Workers as Seen on TV 331
World Economic Systems 332
Capitalism 332
Socialism 333
The U.S. Economy 333
ON THE JOB: Internships: Free Menial Labor or a Leg Up? 334
The Nature of Work 335
Agricultural Work 335
Industrial Work 335
Postindustrial Work 336
Resistance Strategies: How Workers Cope 339
Individual Resistance: Handling Bureaucracy 339
Collective Resistance: Unions 340
IN RELATIONSHIPS: The Value of Break Time 342
The Conscience of Corporate America 343
GLOBAL PERSPECTIVE: World of Warcraft and “Gold Farming” in
China 344
The Economics of Globalization 345
International Trade 346
Transnational Corporations 346
Global Sweatshop Labor 348
DATA WORKSHOP: Analyzing Everyday Life: Are Your Clothes Part of
the Global Commodity Chain? 349
Outsourcing 350
Different Ways of Working 351
Professional Socialization in Unusual Fields 351
IN THE FUTURE: Will Your Job Be “Uber-ized”? 352
The Contingent Workforce 354
The Third Sector and Volunteerism 355
Time for a Vacation? 356
Closing Comments 357
CONTENTS
xvii
CHAPTER 12: Life at Home: Families and
Relationships 360
How to Read This Chapter 363
What Is the Family? 363
Sociological Perspectives on Families 363
GLOBAL PERSPECTIVE: Talking about Kin 364
Structural Functionalism 364
Conflict Theory 365
Symbolic Interactionism 365
Feminist and Queer Theory 366
Mate Selection 367
Relationship Trends 368
Unmarried Life 368
Single and Solo Parenting 369
Blended Families 370
Childfree Living 371
Breaking Up 371
ON THE JOB: When Building Families Is Part of Your Job 372
Custody, Visitation, and Child Support 373
The Work of Family 373
DATA WORKSHOP: Analyzing Everyday Life: Comparative
Mealtime 374
Gender, Sexuality, and Family Labor 375
Family and the Life Course 376
IN RELATIONSHIPS: From Boomerang Kids to the Sandwich
Generation 377
Aging in the Family 378
Trouble in Families 378
Intimate Partner Violence 379
DATA WORKSHOP: Analyzing Media and Pop Culture: Family Troubles
in Film 380
Child and Elder Abuse 381
IN THE FUTURE: Trends in Baby Making: Back to the Future? 382
Postmodern Families: The New Normal 383
Closing Comments 383
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CONTENTS
CHAPTER 13: Leisure and Media 386
How to Read This Chapter 389
A Sociology of Leisure 389
What Is Leisure? 389
Trends in Leisure 390
ON THE JOB: Professional Musicians: Playing Is Work 392
The Study of Media 393
The Media and Democracy 393
The Structure of Media Industries 394
DATA WORKSHOP: Analyzing Media and Pop Culture: Blockbuster Hits
and the Business of Movies 394
The Regulation of Media Content 398
Culture and Consumption of Media 399
High, Low, and Popular Culture 399
IN THE FUTURE: The Return of Free-Range Kids? 400
Media Effects and Audiences 401
Theories of Media Effects 402
Active Audiences: Minimal Effects Theories 402
Interpretive Strategies and Communities 403
Leisure and Relationships 405
GLOBAL PERSPECTIVE: The Other Football 406
Leisure and Community 407
Collectors and Hobbyists 408
Hangouts: The Third Place 409
IN RELATIONSHIPS: Fan–Celebrity Relations 410
DATA WORKSHOP: Analyzing Everyday Life: Now Go Hang Out 410
Travel and Tourism 412
Closing Comments 413
CHAPTER 14: Health and Illness 416
How to Read This Chapter 419
The Sociology of Medicine, Health, and Illness 419
Defining Health and Illness 420
Types of Illnesses 420
Approaches to Medical Treatment 421
DATA WORKSHOP: Analyzing Everyday Life: Student Health Issues
Survey 421
CONTENTS
xix
The Process of Medicalization 423
The Social Construction of Mental Illness 423
IN THE FUTURE: Solving the Mystery of Autism 424
Epidemiology and Disease Patterns 425
Social Inequality, Health, and Illness 427
Intersections of Class 427
GLOBAL PERSPECTIVE: Zika Virus: Women and Children Last 428
Intersections of Race 429
Intersections of Gender 429
IN RELATIONSHIPS: Better Living through Chemistry 430
Inequality and the Problem of Food Deserts 430
Medicine as a Social Institution 432
Institutional Contexts 433
Doctor–Patient Relations 433
ON THE JOB: Cultural Competence in Health Professions 434
The Sick Role 436
DATA WORKSHOP: Analyzing Media and Pop Culture: Medicine on
Television 437
Issues in Medicine and Health Care 438
Health Care Reform in the United States 438
Complementary and Alternative Medicine 439
Medical Ethics 440
End of Life 441
Closing Comments 441
PART V: Envisioning the Future and
Creating Social Change 444
CHAPTER 15: Populations, Cities, and the
Environment 448
How to Read This Chapter 451
Population 451
Demography 451
IN THE FUTURE: Living to 150 453
Theories of Population Change 454
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CONTENTS
Cities 456
Trends in Urbanization 458
ON THE JOB: Agriculture: From the Country to the City 459
DATA WORKSHOP: Analyzing Media and Pop Culture: Imagining the
Cities of Tomorrow 460
Living in the City 462
IN RELATIONSHIPS: Encounters with Strangers 464
The Environment 465
Environmental Problems 466
GLOBAL PERSPECTIVE: Water, Water Everywhere but Not a Drop to
Drink 470
Environmental Sociology 471
DATA WORKSHOP: Analyzing Everyday Life: Student Attitudes on
Environmentalism 472
Closing Comments 477
CHAPTER 16: Social Change 480
How to Read This Chapter 483
What Is Social Change? 483
ON THE JOB: Helping Professions: Agents of Social Change 484
Collective Behavior 485
Crowds 485
Mass Behavior 487
Social Movements 489
Promoting and Resisting Change 489
IN RELATIONSHIPS: Hashtag Activism: #Resist with #Indivisible 491
Theories of Social Movements 492
DATA WORKSHOP: Analyzing Everyday Life: Activist Groups Get
Organized 494
Stages in a Social Movement 495
Technology and Social Change 496
IN THE FUTURE: Utopia—or Doomsday? 497
DATA WORKSHOP: Analyzing Media and Pop Culture: The “Unplug”
Experiment 498
Technology in the Global Village 499
CONTENTS
xxi
GLOBAL PERSPECTIVE: Bhutan and Gross National Happiness 500
Living in a Postmodern World 502
Closing Comments 503
GLOSSARY G-1
REFERENCES R-1
CREDITS C-1
INDEX I-1
xxii
CONTENTS
Preface
W
elcome to the Sixth Edition of The Real World: An Introduction to Sociology.
We hope you will appreciate what is new not only in the textbook’s fresh
look and updated materials, but also what is new in the innovative ways
it goes about teaching sociology. That’s exactly what we set out to do when we first
embarked on the original project of writing this textbook, and it’s what we continue to
do here in the Sixth Edition.
At the beginning, we had had years of experience in college and university classrooms, teaching introductory sociology to thousands of students from all backgrounds
and walks of life; we had discovered a lot about what works and what doesn’t when it
comes to making sociology exciting and effective. As seasoned instructors, we had
developed an approach to teaching and learning that reflected our passion for the subject and our concern with best practices in pedagogy. But we were having trouble finding
a textbook that encompassed all the elements we had identified and that made such a
difference in our own experience. We were tired of seeing the same old formulas found
in almost every textbook. And we figured we were not alone. Other students and instructors were probably equally frustrated with repetitive formats, stodgy styles, and seemingly irrelevant or overly predictable materials. That is a great misfortune, for sociology,
at its best, is a discipline that holds great value and is both intellectually stimulating
and personally resonant. Although the impetus to write this textbook began as a way of
answering our own needs, our goal became to create a textbook of even greater benefit to
others who might also be looking for something new.
We are gratified by the response The Real World has received from instructors and
students alike, so we are preserving many of the features that have made the textbook
a success. At the same time, we have done more than just simply revise the textbook. In
this edition, you will find significant new content and added features that will further
enhance the teaching and learning process, and keep us as close to the cutting edge as
possible. Many of the original elements we developed for students and instructors appear
again in these pages. As a foundation, we have maintained a writing style that we hope
is accessible and interesting as well as scholarly. One of the core pedagogical strengths
of this textbook is its focus on everyday life, the media, technology, and pop culture. We
know that the combination of these themes is inherently appealing to students, and that
it relates to their lives. And because both new generations and more experienced sociology instructors might also be looking for something different, another of this book’s
strengths is an integrated emphasis on critical thinking and analytic skills. Rather than
merely presenting or reviewing major concepts in sociology, which can often seem dry
and remote, we seek to make the abstract more concrete through real-world examples
and hands-on applications.
In this text we take a fresh and accessible theoretical approach appropriate to our contemporary world. While we emphasize the interactionist perspective, we cover a range
of theoretical thought, including postmodernism. We also build innovative methodological exercises into each chapter, giving students the opportunity to put into practice
what they are learning. We present material that is familiar and relevant to students in
a way that allows them to make profound analytic connections between their individual
xxiii
lives and the structure of their society. We provide instructors with ways to reenergize their teaching, and we give even
general education students a reason to be fascinated by and
engrossed in their sociology courses. We do this by staying in
touch with our students and the rapidly changing real world,
and by bringing our insight, experience, and intellectual rigor
to bear on a new way of teaching introductory sociology.
Whether you are a student or an instructor, you have probably seen a lot of textbooks. As authors, we have thought very
carefully about how to write this textbook to make it more
meaningful and effective for you. We think it is important to
point out some newly added and unique features of this textbook and to tell you why they are included and what we hope
you will get out of them.
Part Introductions
The sixteen chapters in this text are grouped into five parts,
and each part opens with its own introductory essay. Each
part introduction highlights a piece of original sociological
research that encompasses the major themes that group the
chapters together. The in-depth discussion of the featured
book shows what the real work of academic sociologists
consists of and reveals how sociological research frequently
unites topics covered in separate chapters in introductory
textbooks.
Opening Vignettes
Each chapter begins with an opening vignette that gives students an idea about the topics or themes they will encounter
in the chapter. The vignettes are drawn from current events
and everyday life, the media, arts, and popular culture. They
are designed to grab your attention and stimulate your curiosity to learn more by reading the chapter that follows.
particular real-world case study. This serves as a simple,
practical model for students to then make their own applications and analyses.
Bolded In-Text Terms
As a student of sociology, you will be learning many new
concepts and terms. Throughout each chapter, you will see
a number of words or phrases in bold type. You may already
recognize some of these from their more common vernacular use. But it is important to pay special attention to the way
that they are used sociologically. For this reason you will find
definitions in the margins of each page, where you can refer
to them as you read. You should consider these bolded words
and phrases your conceptual “tools” for doing sociology. As
you progress through the chapters in this textbook, you will
be collecting the contents of a toolkit that you can use to better understand yourself and the world around you. The bolded
terms can also be found in the Glossary at the back of the book.
Relevance Boxes
In each chapter you will find Relevance Boxes with three
different themes: On the Job, In Relationships, and In the
Future. Relevance Boxes allow students to see the practical implications and personal value of sociology in their
lives. On the Job explores the ways different people use
sociological training or insights in a variety of work settings. In Relationships looks at how sociology can help us to
better understand our friendships, intimate partnerships,
and family relations. In the Future provides a glimpse into
emerging trends in a rapidly changing society, and what students might expect to encounter on the horizon. We include
these boxes to show how taking this course could bear fruit
in your life (and in the lives of others) beyond just fulfilling
your college requirements.
How to Read This Chapter
After the vignette, you will find a section that provides you
with some goals and strategies that we believe will be useful in reading that particular chapter. We know from our
experience in teaching introductory sociology that it is often
worthwhile to let students know what to expect in advance
so that they can better make their way through the material.
Not all chapters require the same approach; we want to bring
to your attention what we think is the best approach to each
one, so you can keep that in mind while reading.
Theory in Everyday Life
Although we provide thorough coverage in Chapter 1, we find
that students often benefit from additional help with understanding the mechanics of social theory and how to apply
it to various real-world phenomena. These boxes in every
chapter break down the major theoretical approaches and
illustrate how each perspective might be used to analyze a
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PREFACE
Data Workshops
Data Workshops are designed to give students the opportunity to gain hands-on experience in the practice of sociology
while they are learning. We think this is one of the most fun
parts of being a sociologist. Each chapter features two Data
Workshops, one on “Analyzing Everyday Life” and one on
“Analyzing Media and Pop Culture.” Students will use one
of the research methods covered in Chapter 2 to deal with
actual data from the real world—whether it’s data they collect themselves or raw data provided from another source.
The Data Workshops lead students through the process of
analyzing data using the related conceptual tools they have
just acquired in the chapter. For the Sixth Edition, we now
offer online tutorials for eight of the in-text Data Workshops,
which we hope will make these popular exercises easier to
assign and grade. Each Data Workshop is also included in the
Interactive Instructor’s Guide (IIG).
Global Perspective Boxes
Although this textbook focuses primarily on contemporary
American society, we believe that in this time of increasing
globalization, it is also important to look at other societies
around the world. Each chapter includes a Global Perspective box that highlights some of the differences and similarities between the United States and other cultures. This
feature will help students develop the ability to see comparative and analogous patterns across cultures, which is one of
the key functions of a sociological perspective.
Images and Graphics
We think that it is crucial to include not only written information but also images and graphics in the textbook. This
kind of presentation is increasingly common and students
are likely to encounter complex information in graphical
form in many of their textbooks. We want to help students
gain in visual literacy as they are exposed to a variety of
materials and learn in different ways. We also know that
students share our interest in media, technology, and popular culture, and we want to show the connections between
real life and sociological thinking. For these reasons, you
will find many kinds of images and graphics in each chapter.
These are not just decorations; they are an integral part of
the text, so please study these as carefully as you would the
rest of the printed page.
Closing Comments
Each chapter ends with closing comments that wrap up the
discussion and give some final thoughts about the important
themes that have been covered. This gives us a chance not so
much to summarize or reiterate but to reflect, in a slightly
different way, on what we have discussed, as well as to point
to the future. We hope that the closing comments will give
you something to think about, or even talk about with others,
long after you’ve finished reading the chapter.
End-of-Chapter Materials
The end of each chapter contains additional materials that
will enhance the learning process. “Everything You Need to
Know About
” review apparatus at the end of each chapter includes checklists, review questions, prompts about the
Everyday Sociology blog, and infographics. They are designed
to be easy to read and understand quickly, condensing the
most important information from the chapter into two pages.
In our experience, the most important thing for students
to take away from an introductory sociology class is a sociological perspective—not just a storehouse of facts, which will
inevitably fade over time. Sociology promises a new way of
looking at and thinking about the social world, which can
serve students in good stead no matter what they find themselves doing in the future. We hope that this textbook delivers
on that promise, making introductory sociology an intellectually stimulating and personally relevant enterprise for professors and students, in the classroom as well as outside it.
Resources
InQuizitive
This adaptive learning tool personalizes quiz questions for
each student in an engaging, gamelike environment to help
them master the core sociological concepts presented in
every chapter of The Real World. Used as a pre-lecture tool,
InQuizitive helps students come to class better prepared
to apply the sociological concepts from the reading. A new
“How to Read Charts and Graphs” activity helps students
improve their data literacy.
The Real World Ebook
Norton Ebooks give students and instructors an enhanced
reading experience at a fraction of the cost of a print textbook. The ebook for The Real World can be viewed on—and
synced among—all computers and mobile devices and allows
students to take notes, bookmark, search, highlight, and even
read offline. Instructors can add their own notes for students.
Everyday Sociology Blog
everydaysociologyblog.com
Designed for a general audience, this exciting and unique
online forum encourages visitors to actively explore sociology’s relevance to pop culture, media, and everyday life.
Moderated by Karen Sternheimer (University of Southern
California), the blog features postings on topical subjects,
video interviews with well-known sociologists, as well as
contributions from special guests during the academic year.
Sociology in Practice DVDs
This DVD series, including a new “Sociology in Practice:
Thinking about Gender” DVD, contains more than fourteen
hours of video clips drawn from documentaries by independent filmmakers. The clips are ideal for initiating classroom
discussion and encouraging students to apply sociological
concepts to popular and real-world issues. The clips are offered
in streaming versions in the coursepack. Each streamed clip
is accompanied by a quiz, exercise, or activity.
Coursepack
The coursepack for the Sixth Edition of The Real World offers
a variety of activities and assessment and review materials
for instructors who use Blackboard and other learning management systems:
✱ Multiple-choice chapter-review quizzes
✱ Key term flashcards and matching quizzes
PREFACE
xxv
✱ Streaming clips from the Sociology in Practice DVD series,
including the new “Thinking about Gender” DVD
✱ Discussion questions and multiple-choice quizzes for
select Sociology in Practice DVD clips
✱ Census activities (select chapters)
Interactive Instructor’s Guide
The easy-to-navigate Interactive Instructor’s Guide makes
lecture development easy with an array of teaching resources
that can be searched and browsed according to a number of
criteria. Resources include chapter outlines, blog exercises,
suggested readings, lecture ideas, and discussion questions.
Test Bank
The questions in The Real World Test Bank, 25 percent of
which are new to the Sixth Edition, were written to conform
to Bloom’s taxonomy. There are 60–70 multiple-choice and
10–15 essay questions per chapter. Available in PDF, ExamView, Word, BNK, and RTF formats.
Acknowledgments
The authors would like to thank the many people who helped
make this textbook possible. To everyone at W. W. Norton,
we believe you are absolutely the best publisher in the business and that we are fortunate to get to work with you. Thank
you, Roby Harrington, for signing us. Our deep appreciation
goes out to Steve Dunn for believing in us and playing such
a critical role in shaping the original vision of this project.
Thank you for showing us we could do this and for your substantial support throughout. We would like to acknowledge
Melea Seward for her efforts during the early drafts of the
book. Her innovative approach and enthusiasm were much
appreciated. We owe much gratitude to Karl Bakeman for his
tremendous talent, work, and dedication on our behalf. His
vision and leadership has been an inspiration, and a central
reason for the success of this book. We feel so lucky to be a
part of your team. This edition marks the second with our
gifted editor Sasha Levitt, who brought phenomenally great
ideas, energy, and enthusiasm to the project as well as a special talent for corralling wayward authors. We appreciate
how much you invested in joining us in this work. This edition is all the better because of your exceptional generosity,
creativity, and determination.
We have many others to thank as well. We are especially
grateful to our project editor, Diane Cipollone; production
manager, Eric Pier-Hocking; and editorial assistant, Erika
Nakagawa, for managing the countless details involved in creating this book. Jane Miller and Ted Szczepanski showed wonderful creativity in the photo research that they did for The Real
World. Media editor, Eileen Connell, associate media editor,
Mary Williams, and media assistant, Grace Tuttle, developed
xxvi
PREFACE
the best textbook-support materials in sociology. Design director, Hope Miller Goodell, illustrator, Alex Eben Meyer, and the
designers at Faceout Studio deserve special thanks for creating the beautiful design and art for the book. And we are very
appreciative of the exceptional Norton “travelers”; it is through
their efforts that this book has gotten out into the world.
In the course of our creating the Sixth Edition, many
instructors offered advice and comments on particular chapters, or in some cases, large sections of the text. We are deeply
indebted to them.
Brooke Bain, California State University, Fullerton
Chris Baker, Walters State Community College
Leslie Baker-Kimmons, Chicago State University
Marissa Bañuelos, California State University, Fullerton
Thomas Barry, Central Oregon Community College
Christopher Biga, University of Alabama at Birmingham
Elson Boles, Saginaw Valley State University
Mike Bossick, Central Piedmont Community College
Sergio Bouda, California State University, Fullerton
Jeneve Brooks, Troy University
Nina Brown, Community College of Baltimore County
Raven Bruno, Cape Fear Community College
Favor Campbell, University of Texas at San Antonio
Laura Colmenero-Chilberg, Black Hills State University
Molly Cueto, Lone Star College–Kingwood
Gayle D’Andrea, J Sargeant Reynolds Community College
Sophia Demasi, Montgomery County Community College
Gianna Durso-Finley, Mercer County Community College
Marilyn Espitia, San Diego Miramar College
Catherine Felton, Central Piedmont Community College
Janie Filoteo, Lone Star College–Tomball
John Gannon, College of Southern Nevada– Charleston
Tiffany Gause, Saddleback College
Patricia Gibbs, Foothill College
Jan Gordon, Surry Community College
Melissa Gosdin, Albany State University
Edward Gott, Northeast Wisconsin Technical College
Matt Gregory, University of Massachusetts–Boston
Tara Hefferan, Central Michigan University
Anthony Hickey, Western Carolina University
David Hilton, Mississippi Gulf Coast Community College
Jean Hoth, Rochester Community and Technical College
Christopher Huggins, University of Kentucky
Danielle James, Community College of Baltimore County
Leigh Keever, Chattahoochee Technical College
Kimberly Lancaster, Coastal Carolina Community College
Thomas LaPorte, Chattahoochee Technical College
Andrew Lash, Valencia College
Jon Loessin, Wharton County Junior College
Tim Lubben, Kennesaw State University
Crystal Lupo, Auburn University
Wilbrod Madzura, Normandale Community College
Lori Maida, Westchester County Community College
Kenneth Mentor, University of North Carolina–Pembroke
Barret Michalec, University of Delaware
Susan Miller, Palomar College
Tina Mougouris, San Jacinto College– Central
Ken Muir, Appalachian State University
Layana Navarre-Jackson, University of Iowa
Christina Partin, University of South Florida
Michael Perez, California State University, Fullerton
Marla A. Perry, Nashville State Community College
Carla Pfeffer, University of South Carolina
Andrew Pollard, Niagara County Community College
Robert Pullen, Troy University
Aaryn Purvis, Pearl River Community College
Carter Rakovski, California State University, Fullerton
Julie Reid, University of Southern Mississippi
Tamatha Renae Esguerra, California State University,
Fullerton
Michael Rutz, John Tyler Community College
Chad Sexton, Ocean County College
Deirdre Slavik, Northwest Arkansas Community College
Emery Smith, Umpqua Community College
Mindy Stombler, Georgia State University
Adrienne Trier-Bieniek, Valencia College
Linda Vang, Fresno City College
Nancy White, Coastal Carolina Community College
James Williams, John Tyler Community College
KC Williams, Coastal Carolina Community College
Terri Winnick, Ohio State University–Mansfield
Amy Wong, San Diego State University
Robert Wood, South Plains College
Jennifer Woodruff, Heartland Community College
Susan Wurtzburg, University of Hawaii–Manoa
Sharon Wiederstein, Blinn College
Matt Wray, Temple University
Anna Zajacova, Western University
We would also like to thank the research assistants who
worked with us on this project: Laurica Brown, Nathaniel
Burke, Whitney Bush, Kate Grimaldi, Lauren Gunther, Mary
Ingram, Ja’Nean Palacios, and Karl Thulin. Very special
thanks to Neil Dryden, and also to Natasha Chen Christiansen, whose thoughtful contributions to multiple editions of
the text have proven invaluable.
We wish to especially thank Al Ferris for his wise and generous counsel in helping us to establish our corporate identity
and at every juncture along the way. Thanks to Kevin Ebenhoch for his friendly and efficient services. We would like to
thank our families and friends whose encouragement and
support helped to sustain us through the length of this project
and beyond. It is also with great pleasure that we thank our
spouses Greg Wennerdahl and David Unger, respectively—you
appeared in our lives just as we were completing the first edition, and your continued presence through this process has
been a source of strength and joy. We are happy to have shared
these many editions with you. To Marissa Unger, an impressive reader and writer herself, thanks for being such a positive
model of your generation for us. And to our newest reader, Eliot
Julian Ferris-Wennerdahl (E.J.): may you always approach
life’s challenges with wonder, hope, and a sense of endless
possibility.
We are grateful to colleagues who have served as mentors
in our intellectual development and as inspiration to a life of
writing. And finally, we offer our thanks to all of the students
we have had the privilege to work with over the years. Getting
to share the sociological imagination with you makes it all
worthwhile.
Kerry Ferris
Jill Stein
PREFACE
xxvii
Changes in the
Sixth Edition
Part 1 (Thinking Sociologically and Doing Sociology): The Part 1 opener now
introduces readers to Princeton sociologist Matthew Desmond, author of On the Fireline and the Pulitzer Prize–winning Evicted: Power and Profit in the American City. By
tracing his path to sociology, the opener gives students the opportunity to see how this
influential scholar’s background propelled him toward his profession.
Chapter 1 (Sociology and the Real World): The chapter opens with a new discussion of the Discovery Channel’s reality show Naked and Afraid. Everyday actor and
social analyst have been added as key terms. The In Relationships box on men talking more than women now includes a discussion of the recently coined phenomenon
of “mansplaining” and associated research. Data from 2016 on the gender makeup of
certain professions, including auto mechanics and secretaries, support the assertion
that the U.S. labor market is still heavily gender segregated. Critical race theory has
been added as a crucial branch of thought that actively studies institutional racism
and the way race intersects with other identities. Data on the number of students who
are awarded a BA degree in sociology have been updated. The “Analyzing Media and
Pop Culture” Data Workshop has been thoroughly revised and now highlights the 2016
presidential campaign as an example of a situation where celebrity gossip and hard
news converged.
Chapter 2 (Studying Social Life: Sociological Research Methods): The discussion of autoethnography has been expanded. In the discussion of interview methods,
the authors introduce readers to sociologist Tamara Mose’s 2016 interview study of
NYC parents and how they use playdates to ensure that both parents and children
socialize with people like themselves, reproducing inequalities of class and race. The
discussion of the growing popularity of using the Internet, including SurveyMonkey,
to conduct research has been expanded. In the section on existing sources, the authors
now discuss how social historian Peter Stearns consulted childrearing manuals for his
comparative historical study of the changing meanings of childhood during the 19th
and 20th centuries. An entirely new section explores social network analysis (SNA) as
an emerging research method that can be used to study disease transmission, information diffusion, and adolescent risk behaviors. A new On the Job box explores the
career path of a recent sociology major who went on to work for market research firm
Nielsen, highlighting the value of a sociological imagination. The section on research
ethics now explores the controversy surrounding Alice Goffman’s 2014 ethnography
On the Run.
xxix
Chapter 3 (Culture): A brand new chapter opener on bathroom bills and the fight for transgender rights introduces the
concept of culture wars. The section on signs, gestures, and
language now includes an expanded discussion of emojis. A
new “Analyzing Everyday Life” Data Workshop, titled “Seeing Culture in Subculture,” invites students to use their sociological imaginations to observe a subcultural group to which
they belong and examine both material and symbolic culture.
The discussion of patriot groups has been updated with a new
discussion of the 41-day armed occupation of Oregon’s Malheur National Wildlife Refuge in 2016. Data on the number of
anti-government patriot groups have been updated. The discussion of countercultural groups now includes a discussion
of hacktivist groups such as Anonymous. The culture wars
section has been updated with a discussion of the Alt-Right
movement as well as former NFL quarterback Colin Kaepernick’s protest of racial inequality. The section on cultural
diffusion now discusses Japan’s Metabo Law, which requires
overweight people to attend dieting classes. A new In the
Future box on online radicalization explores how terrorist
organizations such as ISIS and domestic extremist groups
use the Internet to attract followers.
Chapter 4 (Socialization, Interaction, and the Self):
The section on social isolation now tells the story of Christopher Knight—better known as the North Pond Hermit—
and what happened to his sense of self after 27 years living
in complete isolation. The discussion of family as an agent
of socialization now references Ralph LaRossa’s research on
fathers. The “Analyzing Media and Pop Culture” Data Workshop now includes shows that depict persons with disabilities and transgender characters. A new On the Job box on
emotion work explores Louwanda Evans’s recent research
on black pilots and black flight attendants and how they deal
with racism on the job. The discussion of Sherry Turkle’s
work has been updated to include her most recent book,
Reclaiming Conversation (2015).
Chapter 5 (Separate and Together: Life in Groups):
The chapter- opening discussion of the FAMU hazing incident now includes the conclusion to the lawsuit. A new In
the Future box considers the future of virtual reality technology and its possible effect on group ties. The discussion
of the Internet’s role in developing or undermining human
connection has been streamlined. In the Data Workshop,
data on social media users and Facebook users have been
updated to reflect their ever-increasing popularity. The
section on reference groups now uses peer groups as its
main example. The 2016 presidential election is used as an
example of groupthink. The Global Perspective box (Group
vs. Individual Norms) has been updated with additional
statistics about honor killings and a new example: the 2016
murder of Pakistani social media star Qandeel Baloch in
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CHANGES IN THE SIXTH EDITION
an alleged honor killing. Jeff Bezos’s “two pizza rule” is
mentioned in the discussion of social loafing. The section
on leadership styles now considers gender stereotypes
and Sheryl Sandberg’s recent efforts to encourage women
to “lean in.”
Chapter 6 (Deviance): The chapter opener on the changing ideas surrounding marijuana use has been reworked and
updated in light of recent legislation legalizing the substance.
In the section on theories of deviance, Travis Hirschi’s social
control theory is now introduced and defined. In the section
on conflict theory, Richard Quinney’s theory of capitalism
and its role in encouraging deviance is explained. The 2008
recession is provided as a new example of how wealth and
privilege protect the powerful from being defined as deviant
or punished. NBC’s The Biggest Loser is now used to demonstrate primary and secondary deviance. The discussion of
cyberbullying has become the basis for a new In Relationships box on online deviance. The “Analyzing Media and
Pop Culture” Data Workshop has been updated with new
TV shows and now asks students to consider what types of
deviance are absent from TV. Data throughout “The Study
of Crime” section, including the homicide rate and arrest
rates by age, gender, and race, have been updated. Figure 6.2,
on violent crime and property crime rates, has also been
updated with 2015 data. Criminology and cybercrime have
been added as key terms. The discussion of age and crime has
been expanded. The discussion of race and crime now draws
on Michelle Alexander’s work to show how race shapes one’s
life chances even after serving time. A new section on hate
crimes, with up-to-date statistics from the FBI, has been
added. A new figure charts the incarceration rate in the
United States from 1925 to 2015. A new section discusses
the prison-industrial complex and prison privatization. In
the end-of-chapter spread, the “Who Goes to Prison in the
United States?” bar chart has been updated with 2015 data.
The end-of-chapter spread now directs students to a recent
Everyday Sociology blog post on what has been called the
Ferguson effect.
Chapter 7 (Social Classes: The Structure of Inequality): The chapter opener has been tweaked to clarify that the
photos included show average families across the globe. New
statistics from the Walkfree Foundation and the National
Human Trafficking Hotline shed light on the scope of modern slavery in the United States and across the globe. A new
section on Michelle Alexander’s The New Jim Crow (2011)
highlights discrimination based on criminal convictions.
Data on the wealthiest Americans have been updated. The
Kardashians are included as an example of individuals who
converted their wealth into celebrity. A new study by Stanford economist Raj Chetty is included to highlight diminishing social mobility in the United States. The section on
symbolic interactionism now discusses a study by Christine
Mallinson and Becky Child that explores linguistic patterns
among different groups of black Appalachian women. In the
“Socioeconomic Status and Life Chances” section, data on
average age at first marriage, health insurance coverage,
median earnings, and educational attainment have all been
updated. Figure 7.2 on college enrollment by income level has
been updated. Data on TANF and SNAP recipients have been
updated. Federal poverty line has been added as a key term,
and the discussion of poverty has been updated with 2016
data, including Figures 7.4 and 7.5. Data related to federal
spending have been updated in the text and in Figure 7.6. In
light of the twentieth anniversary of welfare reform, a new
discussion of Kathryn Edin and H. Luke Shaefer’s book, $2 a
Day: Living on Almost Nothing in America (2016), examines
the effect of welfare reform on families and individuals that
used to rely on these safety net programs. More recent public
opinion polls on welfare and poverty have been added. The
On the Job box has been updated with more recent information on the “Fight for $15” movement, including companies
that have raised their minimum wages. The “Culture of Poverty” section now highlights research by Thomas Piketty on
the rise of “supermanagers” earning “supersalaries.” The
discussion of political disenfranchisement has been updated
with a discussion of the 2016 Olympics. The digital divide
section has been updated with more recent data on Internet
access by household income and educational attainment as
well as a new study on the use of the Internet for job hunting. Data on homelessness in NYC have been updated. A new
In the Future box draws on Professor Andrew Sayer’s new
book, Why We Can’t Afford the Rich (2016), to illustrate why
extreme wealth should be considered a serious social problem. This box also introduces the new key terms wealth gap
and oligarchy. Data on credit card debt and student loan debt
have been updated. New polls indicate Millennials’ views on
the American Dream.
Chapter 8 (Race and Ethnicity as Lived Experience):
A brand new chapter opener uses recent tweets by comedian
Chris Rock to introduce a discussion of racial profiling in
traffic stops, or “driving while black.” The section on defining
race now discusses the “one drop” rule. A new discussion of
the Scotch-Irish people, including a reference to J.D. Vance
and his blockbuster memoir Hillbilly Elegy, has been added to
the section on ethnicity. A new section, titled “The U.S. Population by Race,” examines the changing racial landscape of
the United States, with a focus on the rise in people who identify as belonging to more than one race. The data on minorities have been updated with more recent information and
predictions, and Figure 8.1 has been updated with 2016 data
and now includes percentages. New polls show Americans’
views on race relations. The discussion of institutional discrimination has been thoroughly rewritten and now centers
on the recent DOJ investigation into the Ferguson Police
Department. Ta-Nehisi Coates’s Between the World and Me
(2015) is also featured. A new section explores the rise of
white nationalist groups, highlighting the recent events in
Charlottesville, Virginia, as well as research by Joe Feagin.
A new discussion of racial microaggressions has been added,
as well as a reference to 2016 blockbuster Get Out. The controversy regarding cultural appropriation in Hollywood has
been updated with more contemporary film examples. The
discussion of Rachel Dolezal now highlights Rogers Brubaker’s provocative new proposition about the permeability of
race and gender, contrasting Caitlyn Jenner’s coming-out as
transgender with Dolezal’s outing as white. The authors also
point to Paris Jackson, and her racial self-identification, as
an intriguing counterpoint. A new section introduces and
defines the concept of reverse racism, highlighting a recent
survey about discrimination against whites. Anti-racist
allies are covered in a new section. A new In the Future box
on the Black Lives Matter movement explores ways that students can fight systemic racism. Critical race theory is now
introduced and defined within the section on conflict theories of race. The In Relationships box has been updated with
more recent data on the prevalence of, and public opinion on,
interracial marriage. Data throughout the “Race, Ethnicity,
and Life Chances” section, including data on marriage rates
and birth rates by race, have been updated. The discussion
of health disparities has been expanded and now highlights
new research by Case and Deaton on the rise in “deaths of
despair” among white Americans without a college degree.
Data on life expectancy and health insurance coverage have
been updated. The discussion of education now includes
new research by both Victor Rios, on the “school-to-prison”
pipeline, and Claude Steele, on stereotype threat, as well
as updated high school graduation rates. The “Work and
Income” section has been updated with 2016 data on the
racial and ethnic composition of the workforce and median
household income by race, and now discusses an experimental study on the effect of racially identifiable names on
hiring decisions. The On the Job box on diversity initiatives
has been overhauled and now focuses on research by Frank
Dobbin and Alexandra Kalev. In the criminal justice section,
data on the racial breakdown of the prison population, as well
as murder rates by race and racially motivated hate crimes,
have been updated and a new discussion on racial profiling
in traffic stops has been added. A new Data Workshop, titled
“Does TV Reflect the Realities of Race?” has students do a
content analysis of a current TV show with minority characters, such as Black-ish, Fresh Off the Boat, and Master of
None. A new Global Perspectives box on the Syrian Civil
War focuses on the struggles faced by Syrian refugees settling in new communities. The end-of-chapter spread now
directs students to a recent Everyday Sociology blog post on
how Get Out reinterprets W.E.B. DuBois’s concept of double
consciousness.
CHANGES IN THE SIXTH EDITION
xxxi
Chapter 9 (Constructing Gender and Sexuality): The
chapter opener on Caster Semenya has been updated to consider a recent IAAF ruling on testosterone levels in female
athletes as well as Semenya’s participation in the Rio Olympics. The discussion of intersex people now highlights sociologist Georgiann Davis’s critique of the classification of
intersex as a medical disorder. The Global Perspectives box
now includes a discussion of bacha posh, girls in Afghanistan
who are dressed up and treated like boys. The In Relationships box on rape culture has been thoroughly revised and
now discusses the infamous Stanford Rape Case as well as
recent research by Lisa Wade on hookup culture. The discussion of transgender representation on TV shows has
been updated with new examples. In the section on prejudice and discrimination, a recent internal memo written by
a male engineer at Google pointing to biological differences
as partly to blame for the low representation of women in
tech is highlighted. Misogyny has been added as a key term.
Data on hate crimes motivated by anti–sexual orientation
or anti–gender identity sentiment have been added. In the
“Gender, Sexuality, and Life Chances” section, data on differing marriage and divorce rates by sex, the gender gap in life
expectancy, and educational attainment by sex have all been
updated. A new school climate survey highlights rates of harassment of LGBT students. The In the Future box on human
trafficking has been thoroughly revised to better reflect the
current state of the issue, including current estimates on
the prevalence of human trafficking. The discussion of work
and income has been updated with 2016 data on labor force
participation by sex and marital status, the gender wage
gap, and the sex segregation of certain professions. The section on women in the military has been updated to reflect
the fact that women are now eligible for combat roles. Data
on female personnel and sexual assault in the military have
been updated. A new On the Job box takes an in-depth look
at the gender pay gap and its causes, highlighting the story of
the U.S. women’s national ice hockey team. In the section on
criminal justice, data on arrest rates by sex, homicide rates
by sex, and hate crimes have been updated. Public opinion
on gay marriage has been updated. In the end-of-chapter
spread, data on female representation on corporate boards of
directors have been updated.
Chapter 10 (Social Institutions: Politics, Education,
and Religion): The discussion of voting in the United States
now includes coverage of the 2016 election, including voter
participation rates by different demographic factors. In the
section on interest groups, the percentage of incumbent representatives and senators reelected in 2016 has been added. A
discussion of Super PAC spending in the 2016 election cycle
has been added. The discussion of the media and the political
process has been thoroughly revised in light of the election of
Donald Trump, including new coverage of his campaign and
xxxii
CHANGES IN THE SIXTH EDITION
how he was able to successfully court the media. The Data
Workshop on satirical news shows has been updated with
new shows such as Full Frontal with Samantha Bee. The section on social media has been revised to consider the role of
social media in the 2016 presidential election, including the
emergence of “fake news.” The topic of patriotism and protest now includes coverage of the 2017 Women’s March on
Washington. In the section on education, data on high school
graduation and dropout rates, median earnings by educational attainment, and unemployment rates by educational
attainment have all been updated. The In the Future box on
the value of a college degree has been updated with lifetime
earnings by educational attainment data as well as a new discussion of earnings by college major. The discussion of charter schools has been updated with more recent data. Data on
community college enrollment have been updated. The On
the Job box on for-profit colleges has been updated to reflect
recent action taken by Congress as well as more recent data
on for-profit enrollment, fees, and loans. In the introductory
section on theoretical approaches to religion, a new reference
to Max Weber’s theory on the relationship between Protestant Christian values and capitalism has been added. The
discussion of the rise of evangelicalism has been updated
with more recent data. The discussion of the separation of
church and state now references the 2015 controversy over
displaying the Ten Commandments at the Oklahoma State
Capitol. The “Voter Turnout by Educational Level” figure in
the end-of-chapter spread now looks at the 2016 election.
Chapter 11 (The Economy and Work): The section on
industrial work highlights the recent drop in manufacturing
jobs, due both to automation and offshoring. The discussion
of telecommuting has been updated based on a recent Gallup
report on the state of the American workplace. The discussion of resistance strategies now looks at the recent case of
federal employees at the Environmental Protection Agency
and the Department of the Interior, among other agencies,
setting up rogue Twitter accounts in order to leak information to the public. A new In the Future box, titled “Will
Your Job Be ‘ Uber-ized’?” charts the rise of the gig economy,
highlighting its effect on those who still rely on traditional
employment. Data on union membership and strikes have
been updated. The discussion of corporate citizenship now
references the “We Are Still In” letter created in the wake
of President Trump’s withdrawal from the Paris climate
accord. The topic of international trade now mentions the
Trans Pacific Partnership. Data on transnational corporations and the table ranking the world’s economies have been
updated. Data on foreign employment by U.S. companies as
well as IT export revenue to India have been updated. The
discussion of the outsourcing of surrogacy has been updated
in light of recent legislation. The “Professional Socialization in Unusual Fields” section now looks at Matthew Desmond’s study of wildland firefighters and how the men are
socialized before they even apply for the job. The On the
Job box on internships includes data from the class of 2016.
Data on volunteering have been updated. A new section compares U.S. workers to workers from other developed countries, specifically highlighting how the United States stacks
up when it comes to paid vacation time. The figures on “Who
Works at Minimum Wage?” in the end-of-chapter spread
have been updated with 2017 data.
Chapter 12 (Life at Home: Families and Relationships):
The section on mate selection now references a recent study
on what Americans say they are most looking for in a mate,
including a new figure with the survey results. The discussion of interracial marriage has been thoroughly updated and
now looks at intermarriage rates by race as well as changes in
public opinion. The “Relationship Trends” section includes
a new figure that shows the breakdown of different types of
households in 2016. The discussion of cohabitation has been
expanded. Data on nonmarital childbearing, single-parent
households, and remarriage have been updated. The discussion of child-free adults now includes research on the effect
of children on parents’ happiness levels. A reconceived On
the Job box now focuses on workers who help build families
through foster care and adoption. The discussion of “breaking up” now looks at research into the tendency of divorce
to run in families. The section on custody and child support
has been updated with data from a 2016 U.S. Census Bureau
report on custodial parents. Data in the “Aging in the Family”
section, including life expectancy, elderly poverty, older
adults living alone, and adults living in nursing homes, have
all been updated. The “Trouble in Families” section now
introduces the term intimate partner violence and includes
data on prevalence and rates across different groups. The list
of films included in the Data Workshop has been updated.
The In the Future box now includes data on out-of-hospital
births as well as research on the effect of doulas. Data on
child and elder abuse have been updated.
Chapter 13 (Leisure and Media): The chapter opener
on Bollywood now includes a reference to 2016 Best Picture nominee La La Land. The “What Is Leisure?” section
includes a new figure that breaks down leisure activities by
age group. Data on employment in the leisure/hospitality
sector as well as amount of money spent on entertainment
in the United States have been updated. The discussion of
the National Basketball League and the value of NBA teams
has been updated with data released in 2017. The “Media
and Democracy” section now includes a discussion of how
social media have made it possible for politicians to bypass
traditional media outlets, specifically Donald Trump’s use of
Twitter. The discussion of mergers now references the 2017
merger of Verizon and Yahoo. Table 13.1 has been updated
with 2016 revenue. A new section titled “Who Regulates the
Internet?” discusses developments in the fight for net neutrality. The discussion of high and low culture now includes
a reference to Lin-Manuel Miranda’s hip hop–inspired
musical Hamilton. In the section on interpretive strategies, Beyoncé’s visual album, Lemonade, is presented as an
example of a cultural product that can be read in a number
of different ways. The discussion of textual poaching now
considers how new technologies have made it even easier to
engage with pop culture. The travel and tourism section now
includes a discussion of America’s National Park System and
has been updated with 2015 data.
Chapter 14 (The Sociology of Medicine, Health, and
Illness): A new chapter opener points to the recent water
crisis in Flint, Michigan, as an example of how social status and environment can intersect with health and illness.
The “Analyzing Everyday Life” Data Workshop includes
results from a 2016 survey by the American College Health
Association, including the percentage of students who experience more than average stress or tremendous stress. The
In the Future box on autism spectrum disorder has been
updated with more recent research on possible causes as
well as developments in brain-imaging technology. Data on
the HIV/AIDS epidemic have been updated. A new Global
Perspectives box, titled “Zika Virus: Women and Children
Last,” discusses the history of Zika as well as the recent
outbreak of the virus and its disproportionate impact on
women. The “Social Inequality, Health, and Illness” section
has been expanded and now includes dedicated sections
on health disparities based on class, race, and gender. The
discussion of class-based disparities in health highlights
a recent study by Raj Chetty on the gap in life expectancy
between the richest 1 percent and the poorest 1 percent.
This section also points to education as a key factor linking
SES and disparate health outcomes. A new discussion of
race-based disparities in health includes data on life expectancy by race/ethnicity as well as rates of hypertension and
diabetes. The discussion of gender gaps in mental health has
been expanded. The section on food deserts now mentions
Michelle Obama and the Partnership for a Healthier America initiative that campaigned to eliminate food deserts.
Data on spending on prescription drugs and drug marketing have been added in the In Relationships box on directto-consumer drug marketing. The section on medicine
as a social institution now examines a recent study on the
phenomenon of degree rationing. The discussion of doctorpatient interactions now features a 2016 study that found
that elderly hospitalized patients treated by female doctors
had better outcomes than those treated by male doctors.
The list of shows about hospitals in the “Analyzing Media
and Pop Culture” Data Workshop has been updated. The
discussion of the Affordable Care Act has been updated to
consider a 2017 public opinion poll as well as recent efforts
CHANGES IN THE SIXTH EDITION
xxxiii
to repeal the legislation. Data on CAM usage and spending
have been updated. The discussion of death with dignity
laws points to the recent passage of California’s End of Life
Option Act, highlighting those states that have passed death
with dignity legislation.
Chapter 15 (Populations, Cities, and the Environment):
In the section on demography, data on global fertility rates,
mortality rates, life expectancy, net migration rate have
all been updated. Figure 15.1 has been updated with 2015
life expectancy data. The In the Future box includes more
recent UN estimates on the number of centenarians. A new
figure charting the demographic transition has been added
to accompany the text discussion of this important theory.
The On the Job box now includes a reference to South Los
Angeles’s “Gangsta Gardener,” Ron Finlay. The “Trends in
Urbanization” section now discusses the affordable housing
crisis and Matthew Desmond’s ethnography on eviction. The
list of suggested films in the “Analyzing Media and Pop Culture” Data Workshop has been updated. The discussion of
pollution includes a reference to the recent Flint water crisis.
Climate justice has been introduced as a new key term. The
discussion of environmental justice explores the recent controversy over the construction of the Dakota Access Pipeline.
xxxiv
CHANGES IN THE SIXTH EDITION
Chapter 16 (Social Change): A new chapter opener explores
how the development of new technologies, including the
Internet of Things, is driving both positive social change
and creating new forms of risk. The discussion of the riots in
Baltimore after the death of Freddie Gray has been updated.
The examples in the “Fads and Fashions” section have been
swapped out and now include man buns, kale, and fidget spinners. The discussion of fashion trends now explores the phenomenon of fast-fashion brands such as Zara and Forever 21.
The discussion of reactionary hate movements such as the
Council of Conservative Citizens now highlights the 2017
Unite the Right rally in Charlottesville, Virginia. The section
on theories of social movements has been reorganized, with
separate sections on mass society theory and relative deprivation theory. A new discussion of gerrymandering has been
added to the section on the history of voting rights in the
United States. A new In Relationships box analyzes the era
of hashtag activism through the example of the Indivisible
movement. The discussion of technology and social change
now references new gene-editing technology CRISPR. Data
on the most popular TV shows have been updated, as well
as the percentage of the global population with access to the
Internet. A new In the Future box asks students to consider
whether new technologies are leading us toward utopia or
doomsday.
The Real World
SIXTH EDITION
PART I
Thinking
Sociologically
and Doing
Sociology
P
epper went to Yale when the school had
Victor was a gang member who dropped out
just begun to admit female students, and
of school when he was fourteen and learned
some campus buildings didn’t even have wom-
to steal cars, landing him in juvenile detention.
en’s restrooms yet. She was soon document-
If it had not been for the intervention of one
ing the sexual revolution as it took shape on
extraordinarily dedicated high school teacher
campus. Her academic work spilled over into
who held onto her high expectations for him,
the popular media, when she began writing a
Victor’s life story might not have turned out so
sex advice column for Glamour magazine. Since
well. He went on to earn a doctorate in ethnic
then she has become a go-to authority on
studies, examining the street life he had once
everything sex, love, and relationships.
known.
Matthew worked as a wildland firefighter in the rugged
backcountry of northern Arizona where he grew up, earning money in this dangerous profession to help put himself
through college. Like many of his fellow firefighters, he came
from a rural, working-class background where the practical
skills he had acquired in his youth proved useful in the context of this risky, sometimes even deadly, job. He drew upon
this experience when writing his first book, On the Fireline:
Living and Dying with Wildland Firefighters. Matthew was
likewise inspired by another event from his past—losing his
childhood home to foreclosure. The anger and humiliation he
felt at the time later drove him to study issues surrounding
housing. When he was a graduate student at the University of
Wisconsin, he moved into a trailer park in Milwaukee to better understand how evictions exacerbate poverty.
What do these people have in common? They are all prominent American sociology professors. You may not have heard
of them (yet), but they have each made an exceptional impact
on their profession.
Pepper Schwartz, a sociology professor at the University of
Washington, is a leading researcher on sex and intimate relationships. Her work has resonated widely with the public; she
is often cited in the press and makes frequent appearances
across a variety of media outlets. Since 2014, she has appeared
as a regular cast member on the reality TV show Married at
First Sight. Victor Rios has become a sought-after author and
speaker whose sometimes autobiographical research on race,
law enforcement, and social control also led him to found a
program for at-risk youth in Santa Barbara, where he is a professor at the University of California. Matthew Desmond is a
sociology professor at Harvard University. Evicted: Poverty
and Profit in the American City, his powerful firsthand
account of deep poverty and homelessness in America, earned
widespread acclaim, including a Pulitzer Prize. He also was
recently awarded the prestigious MacArthur Fellowship, or
“Genius Grant.”
Each sociologist has a unique story about how he or she
ended up in sociology and built a career in academia. It was
Pepper Schwartz
4
PART I
Victor Rios
Matthew Desmond
not obvious from the beginning that any of them would
be academic superstars; they each faced a different set of
obstacles to success but were somehow motivated to keep
on. Perhaps it was because they had been deeply touched by
something happening in the real world, something that was
also relevant to their own lives. It inspired in them a passion for pursuing a question, an issue, or a cause that was
meaningful to them. Each of them has made important connections between their personal lives and their professional
careers. In turn, their work extends beyond academia, making a collective contribution to the lives of individuals and
even to society as a whole.
Their paths to sociology were very different, and they have
each taught and researched different topics. Despite these differences, they share a way of looking at the world. Sociologists
have a unique viewpoint called the “sociological perspective.”
In fact, we hope that you will acquire your own version of the
sociological perspective over the course of this term. Then you
will share something in common with these and other sociology professors, including your own.
Schwartz, Rios, and Desmond also hold in common their
commitment to sociological theories and concepts. This means
that their ideas—and the questions they ask and answer—are
guided by the established traditions of sociological thought.
They may build on those traditions or criticize them, but every
sociologist engages in a theoretical dialogue that links centuries and generations. You will become part of this dialogue as
you learn more about sociological theory.
Finally, Schwartz, Rios, Desmond, and others like them
conduct their research using specific sociological methods.
Whether quantitative or qualitative, these means of gathering and analyzing data are distinctive to sociology, and every
sociologist develops research projects using the methods best
suited to the questions she wants to answer.
Each sociologist’s personal journey affects his professional
legacy, and knowing something about an author’s life helps
students understand the author’s work. A person’s values,
experiences, and family context all shape his interests and
objectives—and this is as true of eminent sociologists as it will
be for you.
In this first part, we will introduce you to the discipline of
sociology and its theoretical traditions (Chapter 1) and to the
work of sociology and its research methodologies (Chapter 2).
This section is your opportunity to get to know sociology—its
perspectives, theories, and research practices.
Perhaps someday your intellectual autobiography will be
added to those of Schwartz, Rios, and Desmond—and your
story will start by opening this book.
PART I
5
CHAPTER 1
Sociology and the
Real World
he Gold & Silver Pawn Shop is a family-owned business located less than two miles off
T
the Las Vegas strip. Open twenty-four hours a day, it attracts a wide variety of customers
who come to buy and sell an even wider array of items, both common and rare. Richard
“The Old Man” Harrison and his son Rick opened the business together in 1989. Through
their doors comes everything from antique coins to a Samurai sword, a Super Bowl ring, or a
never-before-seen photo of Jimi Hendrix. The challenge is figuring out whether something’s
authentic or fake and then negotiating what price to pay. Sometimes experts are called to weigh
in on the value of an item. But the real fun is watching the Harrisons haggle with customers—and
each other—over good deals and bad.
6
7
Each week, two contestants, one man and one woman, total strangers and
completely naked, are dropped deep into the wilderness with almost no supplies
to see if they can survive together for twenty-one days. In journeys across six
continents, in such places as the Australian outback, the jungles of Belize, and
the savannah of Namibia, these pairs of contestants are tested both physically
and mentally, forced to discover what they’re truly made of. Will they “tap out” and
ask to leave the competition early, or will they have the fortitude to prevail through
whatever hardships their journey delivers? And perhaps most importantly, can
these strangers forge a working partnership so essential to the act of survival, or
will pride, fear, or some other human weakness undermine their success?
Three sisters, whose names all start with the letter K, alternately squabble and
cooperate with each other and members of their large blended family, including a
brother, mother, stepparent, half sisters, stepbrothers, and assorted significant others. Their privileged lives are on continual display, and they have become famous
mainly for being famous. Their family dramas, rife with both glamorous and embarrassing moments, are chronicled in excruciating detail. With her music mogul husband on her arm, Kim attends galas, fashion shows, and awards ceremonies with
fellow members of the glitterati. Meanwhile, sisters Khloe and Kourtney jet set around
the globe, opening up boutiques in cities like New York and Miami. The sisters shop
constantly and take countless selfies while millions of fans follow them on Instagram.
Is any of this real? Yes—kind of. It’s “reality television,” specifically History Channel’s Pawn Stars, Discovery’s Naked and Afraid, and E!’s Keeping Up
with the Kardashians. And there’s a lot more where those came from. In the fall
2017 lineup, there were literally hundreds of reality shows on the major networks and cable stations, with an unknown number of programs undoubtedly in
the works. Hell’s Kitchen, The Voice, Million Dollar Listing, The Bachelor, and Teen
Mom were just a few of the more popular shows, as well as the show that started
it all in 1992, MTV’s The Real World, which filmed its thirty-third season in 2017.
Some of the shows claim to follow real people through their everyday lives or
on the job, while others impose bizarre conditions on participants, subject them
to stylized competitions and gross-out stunts, or make their dreams come true.
Millions tune in every week to see real people eat bugs, get fired, suffer romantic
rejection, reveal their poor parenting, get branded as fat or ugly, cry over their misfortunes, or get voted out of the house or off the island—mortifying themselves on
camera for the possibility of success, money, or fame.
Why are we so interested in these people? Because people are interesting!
Because we are people, too. No matter how different we are from the folks on reality
TV, we are part of the same society, and for that reason we are curious about how
they live. We compare their lives with ours, wonder how common or unusual they or
we are, and marvel that we are all part of the same, real world. We, too, may want to
win competitions, date an attractive guy or girl, find a high-profile job, feel pretty or
handsome, be part of an exclusive group, or have a lovely home and family. We may
even want to be on a reality show ourselves.
8
CHAPTER 1
Sociology and the Real World
HOW TO READ
THIS CHAPTER
You are embarking on a fascinating journey as you learn to
see, think, and analyze yourself and the world around you
from a sociological perspective. The tools presented here will
help you build a foundation for new knowledge and insights
into social life.
We will also share the story of the historical and intellectual development of the discipline of sociology. We want to
show you how the ideas that shape sociology are linked and
introduce you to the interesting men and women who came up
with those ideas. Too often, theorists seem to be talking heads,
icons of social analysis who experience neither life-altering
calamities nor shifting professional fortunes. We want to
overcome that perception. We believe that our individual
experiences and historical contexts shape our thoughts and
the professional worlds we choose to join. This is as true for
Karl Marx as it is for Kerry Ferris, as true for Jane Addams as
it is for Jill Stein—it’s true for all of us; your own experiences
and cultural and historical contexts will shape your ideas and
work. In fact, someday, someone may write a chapter about you!
As authors and teachers, we encourage you to develop
some basic study techniques that will assist you in your success as a new student to sociology (and perhaps beyond). You
may want to highlight portions of the text or take notes while
you read. Mark passages you don’t understand, or keep a list
of questions about any aspect of the chapter. Don’t hesitate
to discuss those questions with your instructor or fellow
students; those dialogues can be one of the most gratifying
parts of the learning process. Finally, we recommend that you
attend class regularly—whether you’re in a face-to-face classroom or online—as there is really no substitute for the shared
experience of learning sociology with others.
We are excited to join you on this journey of discovery.
Though you may know a lot about social life already, we hope
to introduce you to even more—about yourself and the world
around you—and to provide valuable tools for the future. We
wouldn’t want you to miss a thing. So here is where we start.
Practical vs. Scientific
Knowledge
You already possess many of the skills of an astute analyst of
social life, but you take your knowledge for granted because
you gained it as an everyday actor. In this course, you will
build a new identity: social analyst. These are two very different ways of experiencing the same social world.
The everyday actor approaches his social world with
what is referred to as “reciped,” or practical, knowledge
(Schutz 1962), which allows him to get along in his everyday life. However, practical knowledge is not necessarily as
coherent, clear, and consistent
as it could be. For example, you EVERYDAY ACTOR someone
who approaches the world by
are probably very skilled at using
using knowledge that is practical
a smartphone. It brings you into or taken for granted
daily contact with friends and
family, puts you in touch with the SOCIAL ANALYST someone who
approaches the world by using
pizza delivery guy, and allows you
reasoning and questions to gain
to register for classes and find out deeper insights
your grades at the end of the term.
But you probably can’t explain SOCIOLOGY the systematic
or scientific study of human
how it works in a technical way;
society and social behavior,
you know only how it works for from large-scale institutions and
you in a practical, everyday way. mass culture to small groups and
This is the important feature of individual interactions
the everyday actor’s knowledge:
SOCIETY a group of people who
It is practical, not scientific.
shape their lives in aggregated
To acquire knowledge about and patterned ways that
the social world that is system- distinguish their group from
atic, comprehensive, coherent, others
clear, and consistent, you’ll need
to take a different approach. The social analyst has to “place
in question everything that seems unquestionable” to the
everyday actor (Schutz 1962, p. 96). In other words, the social
analyst takes the perspective of a stranger in the social world;
she tries to verify what the everyday actor might just accept
as truth. For instance, people tend to believe that women are
more talkative than men. This might seem so evident, in fact,
as not to be worth investigating. The social analyst, however,
would investigate and deliver a more complex conclusion
than you might think.
There are strengths and weaknesses in both approaches:
The analyst sees with clarity what the actor glosses over,
but the actor understands implicitly what the analyst labors
to grasp. Once you’ve learned more about the theories
and methods that come next, you’ll be able to combine the
virtues of both analyst and actor. The result will be a more
profound and comprehensive understanding of the social
world in which we all live.
What Is Sociology?
Even among those working in the field, there is some debate
about defining sociology. A look at the term’s Latin and
Greek roots, socius and logos, suggests that sociology means
the study of society, which is a good place to start. A slightly
more elaborate definition might be the systematic or scientific study of human society and social behavior. This could
include almost any level within the structure of society, from
large-scale institutions and mass culture to small groups and
relationships between individuals.
Another definition comes from Howard Becker (1986),
who suggests that sociology can best be understood as the
study of people “doing things together.” This version reminds
us that neither society nor the individual exists in isolation
What Is Sociology?
9
and that humans are essentially social beings. Not only is our
survival contingent on the fact that we live in various groups
(families, neighborhoods, dorms), but also our sense of self
derives from our membership in society. In turn, the accumulated activities that people do together create the patterns and structures we call society. So sociologists want to
understand how humans affect society, as well as how society affects humans.
One way to better understand sociology is to contrast it
with other social sciences, disciplines that examine the
human or social world, much as the natural sciences examine the natural or physical world. These include anthropology, psychology, economics, political science, and sometimes
history, geography, and communication studies. Each has its
own particular focus on the social world. In some ways, sociology’s territory overlaps with other social sciences, even
while maintaining its own approach.
Like history, sociology compares the past and the present in order to understand both; unlike history, sociology
is more likely to focus on contemporary society. Sociology
is interested in societies at all levels of development, while
anthropology is more likely to
concentrate on traditional or
SOCIAL SCIENCES the
small, indigenous cultures. Socidisciplines that use the scientific
ology looks at a range of social
method to examine the social
institutions, unlike economworld
ics or political science, which
SOCIOLOGICAL PERSPECTIVE
each focus on a single institua way of looking at the world
tion. Like geography, sociology
through a sociological lens
considers the relationship of
BEGINNER’S MIND approaching
people to places, though geogthe world without preconceptions
raphy is more concerned with
in order to see things in a new way
the places themselves. And like
communication studies, sociology examines human communication—at both the social and
the interpersonal levels, rather than one or the other. Finally,
sociology looks at the individual in relationship to external
social forces, whereas psychology specializes in internal
states of mind. As you can begin to see, sociology covers a
huge intellectual territory, making it exceptional among
the social sciences in taking a comprehensive, integrative
approach to understanding human life (Figure 1.1).
The Sociological
Perspective
How do sociologists go about understanding human life
in society? The first step is to develop what we call the
sociological perspective, which is also referred to as taking a sociological approach or thinking sociologically. In any
case, it means looking at the world in a unique way and seeing it in a whole new light. You may be naturally inclined to
10
CHAPTER 1
Sociology and the Real World
Economics
Psychology
Political
Science
SOCIOLOGY
Geography
History
Communication
Studies
Anthropology
Figure 1.1 Sociology and the Social Sciences
Sociology overlaps with other social sciences, but much of the
territory it covers is unique.
think sociologically, but, for many, the following practices are
helpful.
Beginner’s Mind
One technique for gaining a sociological perspective comes
from Bernard McGrane (1994), who promotes a shift in thinking borrowed from the Zen Buddhist tradition. McGrane suggests that we practice what is called beginner’s mind—the
opposite of expert’s mind, which is so filled with facts, projections, assumptions, opinions, and explanations that it
can’t learn anything new. If we would like to better understand the world around us, we must unlearn what we already
know. Beginner’s mind approaches the world without knowing in advance what it will find; it is open and receptive to
experience.
Perhaps our greatest obstacle to making new discoveries
is our habitual ways of thinking. “Discovery,” McGrane says,
“is not the seeing of a new thing—but rather a new way of seeing things” (1994, p. 3). One way to achieve this kind of awareness is to practice being present in the moment. You might
have tried this already if you’ve done any training in what is
called “mindfulness.” The problem is we are all too often preoccupied with thoughts and feelings that prevent us from fully
participating in reality. If we can find some inner stillness and
stop our normal mental chatter, then McGrane says there is a
possibility for true learning to occur. It is in this quiet space
that a personal “paradigm shift” (a new model for understanding self and society) can take place.
DATA WORKSHOP
Analyzing
Everyday Life
Doing Nothing
Bernard McGrane suggests that we actually “do” sociology, rather than just study it. His book The Un-TV
and the 10 MPH Car (1994) features exercises designed
to help students experience the mundane, routine,
and everyday level of society in a new way. This Data
Workshop is an adaptation of one of his experiments.
You will be practicing beginner’s mind, one of the ways
to gain a sociological perspective, or to think like a
sociologist.
Step 1: Conducting the Experiment
This exercise requires that you stand in a relatively
busy public space (a mall, street corner, park, or campus quad) and literally do nothing for ten minutes. That
means just standing there and being unoccupied. Don’t
wait for someone, take a break, sightsee, or otherwise
engage in a normal kind of activity. Also don’t daydream
or think about the past or the future; don’t entertain
yourself with plans or internal dialogues. Don’t whistle, hum, fidget, look in your bag, play with your phone,
take notes, or do anything else that might distract you
from just being there and doing nothing. Do, however,
observe the reactions of others to you, and pay attention to your own thoughts and feelings during these ten
minutes.
Step 2: Taking Notes about the Experience
Immediately after conducting the experiment, write
some informal notes about what happened or did not
happen. These notes can be loosely structured (with sentence fragments or bullet points, if you wish), and they
should be casual and written in the first person. Discuss
the experience and its meaning to you in as much detail
as possible. Include a description of other people’s reactions as well as your own thoughts and feelings before,
during, and after the experiment.
This exercise may seem deceptively simple at first,
but the subtle change from “doing something” to “doing
nothing” makes everything different. It helps turn the
ordinary world into a strange place. It makes you more
aware of your own sense of self (or lack thereof ) and how
identity is constructed through interaction. You may find
Doing Nothing How does standing in a crowded place and doing
nothing change how you experience the ordinary world?
it a challenge to put aside the mental and physical activities that you normally engage in to pass the time. And you
may feel uncomfortable standing in a public place when
other people can’t quite figure out who you are and what
you’re doing. Finally, you will no longer be able to take for
granted how the meaning of a situation is being defined
or interpreted. Divested of your role as an everyday actor,
you’ll learn how the most mundane activities (like just
standing around) can become major objects of sociological inquiry.
There are two options for completing this Data Workshop:
PREP- PAIR- SHARE Complete the exercise and bring
your written notes to class. Partner with another student
and take turns presenting your findings. Discuss the ways
in which your experiences were similar or different. What
was it like to “do” sociology? Did you see things in a new
way? What was the most interesting part about conducting the experiment?
DO- IT-YOURSELF Complete the exercise and write a
two- to three-page essay based on the main concepts and
prompts from this Data Workshop. Describe your experience and the results of your research. How did the experiment help you learn to think more like a sociologist? You
may want to include snippets of your informal written
notes to illustrate your points. Attach the informal notes
to your finished essay.
The Sociological Perspective
11
IN RELATIONSHIPS
It’s Official: Men Talk More Than Women
T
he practice of sociology may look pretty simple or natural at the outset. It doesn’t seem to require much special
training to figure out other people and to know something
about how the world works. All it takes is membership in society and some life experience to count yourself an expert on
the topic. Look at how successful you are already, just to have
arrived at the point of being a college student. So what more
can sociology deliver?
The practice of sociology may also seem to be about just a
bunch of common sense. But this is true only part of the time.
Some of what you learn may indeed seem familiar and may
confirm some of the conclusions you’ve made about it. Drawing on the personal knowledge you have accumulated in life
will be a valuable asset as a starting place, but it can also be
a stumbling block to deeper understanding. There are times
that the things that “everyone knows” turn out not to be true,
or at least not as simple as we might have thought.
Take, for instance, the widely held belief that women
talk more than men. Experience seems to confirm that this
is true, obviously! Women are chatty, and a lot of men, if not
the strong silent type, definitely have trouble getting a word
in edgewise. And women have a hard time getting men to
talk when they want them to; sometimes, to get a man to tell
you what he’s thinking, you have to drag it out of him. While
you may recognize this description of the different genders,
and may be able to relate with your own anecdote of such an
encounter (or perhaps many such encounters), your casual
assumptions about who talks more may need some revising.
Numerous sociological studies that analyze conversational dynamics show that, despite stereotypes to the
contrary, it’s actually men who are slightly more talkative
(Leaper and Ayres 2007). How could that be?
Well, it depends on the context. Men are more talkative with
their wives and with strangers. Women are more talkative with
their children and with college classmates. With close friends
and families, men and women are equally talkative. Studies
have also shown other, perhaps more easily predictable, gender
differences. For example, men use speech that is more assertive (they want to persuade others), while women use speech
that is more affiliative (they are more focused on connecting
with others). Sociologists have long noted that men are also
more dominant in conversations, cutting off and interrupting
women more often (Anderson and Leaper 1998; Hancock and
Rubin 2015; Kollock, Blumstein, and Schwartz 1985).
“Mansplaining” is another way that men assert their
dominance in conversations (Solnit 2008). The word is
rather new, but the idea has been around for decades (Rothman 2012). Mansplaining is the tendency, especially for men,
to explain things in a condescending or patronizing way, with
the presumption that the one doing the explaining knows
Culture Shock
encounters with the local natives and their way of life can
seem so strange to us that they produce a kind of disorientation and doubt about our ability to make sense of things. Putting all judgment aside for the moment, this state of mind can
be very useful. For it is at this point, when we so completely
lack an understanding of our surroundings, that we are truly
able to perceive what is right in front of our eyes.
As sociologists, we try to create this effect without necessarily displacing ourselves geographically: we become
curious and eager visitors to our own lives. We often find
that what is familiar to us, if viewed from an outsider’s perspective, is just as exotic as some foreign culture, only we’ve
forgotten this is true because it’s our own and we know it
so well. To better understand this state of mind, you might
imagine what it would be like to return home after being
shipwrecked and living alone on a desert island. Or, if you’ve
traveled abroad or moved away to attend college, perhaps it’s
something you’ve already experienced but didn’t know what
to call.
Peter Berger (1963) describes what kind of person becomes a
sociologist: someone with a passionate interest in the world
of human affairs, someone who
is intense, curious, and daring in
CULTURE SHOCK a sense of
the pursuit of knowledge. “People
disorientation that occurs when
who like to avoid shocking disentering a radically new social
coveries . . . should stay away
or cultural environment
from sociology,” he warns (p. 24).
SOCIOLOGICAL IMAGINATION
The
sociologist cares about the
a quality of the mind that
issues
of ultimate importance
allows us to understand the
to
humanity,
as well as the most
relationship between our
individual circumstances and
mundane occurrences of everylarger social forces
day existence.
Another way to gain a sociological perspective is to attempt to create in ourselves a sense
of culture shock. Anthropologists use the term to describe
the experience of visiting an “exotic” foreign culture. The first
12
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Sociology and the Real World
more than the listener (even when this is clearly not the case).
Men are more likely to “mansplain” in conversations with
women, reinforcing gender stereotypes about who has more
power and, in these cases, more knowledge. Perhaps because
so many people have been on the receiving end of mansplaining, the word has gained acceptance into the current lexicon
as well as the Oxford English Dictionary (Steinmetz 2014). It
has become a useful label for a widely recognized behavior.
Of course, it’s not only men who engage in mansplaining to
women; sometimes men mansplain to other men, and sometimes women do it to men or to each other (McClintock 2016).
These findings seem to defy what has been considered a
biological fact, that the female brain is wired to be more verbal and, therefore, that women talk more. But because who
talks more varies by situation, the evidence seems to point to
language and conversational differences as influenced more
by social than biological forces, including power dynamics.
So despite how it might feel from your own personal experience, sociology has debunked some common myths about
women and men, requiring us to rethink simplistic gender
stereotypes.
This is why doing sociology is in some regards a radical
undertaking. It requires of us a willingness to suspend our
own preconceptions, assumptions, and beliefs about the
way things are. As sociologists, we need to learn to question
The Sociological Imagination
One of the classic statements about the sociological perspective comes from C. Wright Mills (1916–1962), who
describes a quality of mind that all great social analysts
seem to possess: the sociological imagination. By this,
he means the ability to understand “the intersection
between biography and history,” or the interplay of self
and the world; this is sociology’s task and its “promise”
(Mills 1959).
We normally think of our own problems as being a private
matter of character, chance, or circumstance, and we overlook the fact that these may be caused in part by, or at least
occur within, a specific cultural and historical context. For
example, if you can’t find a job, you may feel that it’s because
you don’t have the right skills, educational background, or
experience. But it may also be the result of problems in the
larger economy such as outsourcing, downsizing, restrictive policies, changing technologies, or migration patterns.
everything, especially our own taken-for-granted notions
about others and ourselves. Once these notions have been
set aside, even temporarily, we gain a fresh perspective with
which to uncover and discover aspects of social life we hadn’t
noticed before. We are then able to reinterpret our previous
understanding of the world, perhaps challenging, or possibly
confirming, what we thought we already knew.
Kanye West takes the microphone away from Taylor Swift to
give an impromptu speech at the MTV Video Music Awards.
In other words, your individual unemployment may be part
of a larger social and historical phenomenon.
Most of the time, we use psychological rather than sociological arguments to explain the
way things are. For instance,
if someone is carrying a lot of
credit card debt, psychological reasoning might focus on the
person’s lack of self-control or
inability to delay gratification.
Sociological reasoning, however,
might focus on the impact of
cultural norms that promote a
lifestyle beyond most people’s C. Wright Mills
means, or on economic changes
that require more Americans to rely on credit cards because
their wages have not kept up with inflation.
The sociological imagination searches for the link between
micro and macro levels of analysis. We must look for how larger
The Sociological Perspective
13
social forces, such as race, class,
gender, religion, economics, or polanalysis that studies face-to-face
itics, are involved in creating the
and small-group interactions in
context of a person’s life. Mills’s
order to understand how they
characterization of sociology as
affect the larger patterns and
the intersection between biograstructures of society
phy and history reminds us that
MACROSOCIOLOGY the level of
the process works in both direcanalysis that studies large-scale
tions: while larger social forces
social structures in order to
influence individual lives, individdetermine how they affect the
lives of groups and individuals
ual lives can affect society as well.
One of the most important
benefits of using the sociological imagination is access to
a world beyond our own immediate sphere, where we can
discover radically different ways of experiencing life and
interpreting reality. It can help us appreciate alternative
viewpoints and understand how they may have come about.
This, in turn, helps us to better understand how we developed our own values, beliefs, and attitudes.
Sociology asks us to see our familiar world in a new way,
and doing so means we may need to abandon, or at least
reevaluate, our opinions about that world and our place in it.
It is tempting to believe that our opinions are widely held, that
our worldview is the best or, at least, most common. Taking a
sociological perspective forces us to see fallacies in our way
of thinking. Because other individuals are different from us—
belonging to different social groups, participating in different social institutions, living in different cities or countries,
listening to different songs, watching different TV programs,
engaging in different religious practices—they may look
at the world very differently than we do. But a sociological
perspective also allows us to see the other side of this equation: in cases where we assume that others are different from
us, we may be surprised to find that their approach to their
everyday world is quite similar to ours.
MICROSOCIOLOGY the level of
Levels of Analysis: Microand Macrosociology
Consider a photographer with state-of-the-art equipment.
She can view her subject through either a zoom lens or a
wide-angle lens. Through the zoom lens, she sees intricate details about the subject’s appearance; through the
wide-angle lens, she gets the “big picture” and a sense of the
broader context in which the subject is located. Both views
are valuable in understanding the subject, and both result in
photographs of the same thing.
Sociological perspectives are like the photographer’s lenses,
giving us different ways of looking at a common subject (Newman 2000). Sociologists can take a microsociological (zoom
lens) perspective, a macrosociological (wide-angle lens) perspective, or any number of perspectives located on the continuum between the two (Figure 1.2).
14
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SOCIETY
CULTURE
SOCIAL INSTITUTIONS
(Economics, Politics, Education, Religion)
SOCIAL INEQUALITY
(Class, Race, Gender)
GROUPS
ROLES
SOCIALIZATION
INTERACTION
SELF
Figure 1.2 The Macro-Micro Continuum
Sociology covers a wide range of topics at different levels of
analysis.
Microsociology concentrates on the interactions
between individuals and the ways in which those interactions
construct the larger patterns, processes, and institutions of
society. As the word indicates (“micro” means small), microsociology looks at the smallest building blocks of society in
order to understand its large-scale structure. A classic example of research that takes a micro approach is Pam Fishman’s
article “Interaction: The Work Women Do” (1978). Like many
scholars who had observed the feminist movements of the
1960s and ’70s, Fishman was concerned with issues of power
and domination in male-female relationships: Are men more
powerful than women in our society? If so, how is this power
created and maintained in everyday interactions? In her
research, Fishman recorded and analyzed heterosexual couples’ everyday conversations in their homes. She found some
real differences in the conversational strategies of men and
women and some surprising results about who talked more.
One such conversation took place in the kitchen, where
a woman was having a difficult time getting her partner to
join her in a discussion about the history of education. He frequently interrupted, changed the subject, failed to respond for
long stretches, and even flipped on the garbage disposal while
she was speaking. She persevered, trying to gain control of the
conversation. Fishman recorded many more conversations
between couples and identified a variety of patterns. One of
her findings was that women ask nearly three times as many
questions as men do. While other researchers have proposed
that women’s psychological insecurities are the reason for
this finding, Fishman noted that women are in fact following a firmly held rule of conversational structure: When the
IN THE FUTURE
C. Wright Mills and the Sociological Imagination
he “sociological imagination” is a term that seemingly
every sociology student encounters. It was first introduced by C. Wright Mills in his 1959 book by the same name,
and over time it has become an enduring cornerstone of the
discipline. It captures the spirit of inquiry, the quality of mind,
and the guiding principles that all sociologists should embrace.
Mills was sometimes critical of sociology as a discipline, so he
offered himself as a “public intellectual,” one who could speak
beyond the confines of academia and address some of the most
pressing social issues of the time. Mills was convinced that
sociology had something to offer everyone, not just academics.
Mills highlighted the distinction between “personal troubles” and “public issues” as “an essential tool of the sociological imagination and a feature of all classic work in social
science” (Mills 1959, p. 8). He explained that almost any feature of an individual’s daily life can be better understood if
this distinction is applied to it. Unemployment, war, marriage,
and housing are all experienced as personal troubles, but to
be fully understood, they must also be seen as manifestations
of long-standing institutions and larger social structures. As
Mills pointed out, “In so far as an economy is so arranged that
slumps occur, the problem of unemployment becomes incapable of personal solution” (Mills 1959, p. 10). This lesson was
driven home again during the Great Recession, which began in
2007. A series of major banks had created securities that bundled a large number of mortgages made to so-called sub-prime
borrowers. When many of these mortgages went into default,
it led to an economic chain reaction that culminated in unemployment levels higher than any seen since the Great Depression of the 1930s. For the many millions of people thrown out
of work, unemployment was experienced as a personal trouble,
but one that could be understood only as a public issue.
In even more fundamental ways, Mills believed that people
are shaped by the connections between “the patterns of their
own lives and the course of world history” (Mills 1959, p. 4).
These connections could influence the most personal features of someone’s life, shaping the very kind of people “they
are becoming” (p. 4). In her book Unbearable Weight (1995),
Susan Bordo describes how anorexia came to be recognized
as a national mental health problem. In 1973, psychiatrists
T
speaker cannot guarantee that she or he will get a response,
she or he is more likely to ask a question. Questions provoke
answers, which makes them a useful conversational tool for
those who may have less power in interpersonal relationships and in society at large. And women are more likely to be
in this position than men. Thus, in her micro-level analysis
still considered anorexia quite rare, so why is there so much
awareness about eating disorders now? Anorexia and bulimia
are experienced in intensely personal ways, and eating disorders are usually explained in purely psychological terms. But
Bordo, thinking about them sociologically, argues that cultural factors help create eating disorders. Contemporary culture’s obsession with bodies that are “slim, tight, and young”
(p. 140) shapes individual psychologies. Eating disorders,
then, are symptoms of a troubled culture as well as a troubled
individual. This is not to deny that personal and psychological factors aren’t important, but it is a reminder that social and
cultural factors create the environment that makes it possible
to experience problems like eating disorders in the first place.
Today you may be a student in an introductory sociology class; this year, around 30,000 students will receive
bachelor’s degrees in sociology (U.S. Department of Education 2017d). Whether or not you end up majoring in sociology, C. Wright Mills wanted everyone to develop and sharpen
a sociological imagination. In fact, that is the goal we share
in writing this textbook. How might the sociological imagination be useful to you in the future?
Personal Troubles and Public Issues High foreclosure rates in
the wake of the recession were both a personal trouble and a
public issue.
of conversation, Fishman was able to see how macro-level
(“macro” means large) phenomena such as gender and power
are manifested in everyday interactions.
Macrosociology approaches the study of society from
the opposite direction, by looking at large-scale social
structure to determine how it affects the lives of groups
Levels of Analysis: Micro- and Macrosociology
15
Levels of Analysis These two views of the New York Public Library represent different levels of analysis in sociology. Microsociology
zooms in to focus on individuals, their interactions, and groups in order to understand their contribution to larger social structures. In
contrast, macrosociology pulls back to examine large-scale social processes and their effects on individuals and groups.
and individuals. If we want to stick to the topic of gender
inequality, we can find plenty of examples of research projects that take a macro approach; many deal with the workplace. Despite the gains made in recent years, the U.S. labor
market is still predominantly sex segregated—that is, men
and women are concentrated in different occupations. In
2016, for example, 98.3 percent of auto mechanics were
male, whereas 94.6 percent of secretaries and administrative assistants were female (U.S. Bureau of Labor Statistics
2017j). This feature of social structure, some argue, has a
direct effect on the bottom line for individual workers, male
and female. Our social institutions, from religion to the family and education, also play a part in sending women and men
on different career trajectories, which often results in them
earning differing paychecks.
A related example comes from the work of Christine
Williams. She found that while women in male-dominated
fields experience limits on their advancement, dubbed the
“glass ceiling” effect, men in female-dominated occupations
experience unusually rapid rates of upward mobility—the
“glass escalator” (Williams 1995). Here, then, we see a macro
approach to the topic of gender and power: large-scale features of social structure (patterns of occupational sex
segregation) create the constraints within which individuals
and groups (women and men in the workplace) experience
successes or failures in their everyday lives.
As you can see, these two perspectives make different assumptions about how society works: the
THEORIES abstract propositions
micro perspective assumes that
that explain the social world and
society’s larger structures are
make predictions about the future
shaped through individual interPARADIGM a set of assumptions,
actions, while the macro perspectheories, and perspectives that
tive assumes that society’s larger
makes up a way of understanding
structures shape those individual
social reality
interactions. It is useful to think
16
CHAPTER 1
Sociology and the Real World
of these perspectives as being on a continuum with each other;
while some sociologists adhere to radically micro or exclusively macro perspectives, most are somewhere in between.
The next part of this chapter explores some specific theoretical traditions within sociology and shows you where each
falls along this continuum.
Sociology’s Family Tree
Great thinkers have been trying to understand the world and
our place in it since the beginning of time. Some have done
this by developing theories: abstract propositions about
how things are as well as how they should be. Sometimes we
also refer to theories as “approaches,” “schools of thought,”
“paradigms,” or “perspectives.” Social theories, then, are
guiding principles or abstract models that attempt to explain
and predict the social world.
As we embark on the discussion of theory, it may be useful
to think of sociology as having a “family tree” made up of real
people who were living in a particular time and place and
who were related along various intertwining lines to other
members of the same larger family tree. First, we will examine sociology’s early historical roots. Then, as we follow the
growth of the discipline, we will identify its major branches
and trace the relationships among their offshoots and the
other “limbs” that make up the entire family tree. Finally,
we will examine some of the newest theoretical approaches
and members of the family tree (page 17), and consider the
possible future of sociological theory.
Sociology’s Roots
The earliest Western social theorists focused on establishing society as an appropriate object of scientific scrutiny,
which was itself a revolutionary concept. None of these
early theorists were themselves sociologists (since the
discipline didn’t yet exist) but rather people from a variety of
backgrounds—philosophers, theologians, economists, historians, journalists—who were trying to look at society in a
new way. In doing so, they laid the groundwork not only for
the discipline as a whole but also for the different schools of
thought that are still shaping sociology today.
AUGUSTE COMTE (1798–1857) was the first to provide a program for the scientific study of society, or a “social
physics,” as he labeled it. Comte, a French scientist, developed a theory of the progress
of human thinking from its
early theological and metaphysical stages toward a final
“positive,” or scientific, stage.
Positivism seeks to identify
laws that describe the behavior of a particular reality, such
as the laws of mathematics
and physics, in which people
gain knowledge of the world
directly through their senses.
Having grown up in the afterAuguste Comte
math of the French Revolution and its lingering political instability, Comte felt that
society needed positivist guidance toward both social progress and social order. After studying at an elite science and
technology college, where he was introduced to the newly discovered scientific method, he began to imagine a way of applying the methodology to social affairs. His ideas, featured in
Introduction to Positive Philosophy (1842), became the foundation of a scientific discipline that would describe the laws
of social phenomena and help control social life; he called it
“sociology.”
Although Comte is remembered today mainly for coining
the term, he played a significant role in the development of
sociology as a discipline. His efforts to distinguish appropriate methods and topics for sociologists provided the kernel of
a discipline. Other social thinkers advanced his work: Harriet
Martineau and Herbert Spencer in England and Émile Durkheim in France.
HARRIET MARTINEAU (1802–1876) was born in England to progressive parents who made sure their daughter
was well educated. She became a journalist and political
economist, proclaiming views that were radical for her time:
endorsing labor unions, the abolition of slavery, and women’s
suffrage. Though Martineau never married, she preferred to
be addressed as “Mrs.”—not because she wished for a husband
(indeed, she strongly rejected
marriage, seeing it as a tool for
POSITIVISM the theory that
the subjugation of women) but
sense perceptions are the only
because she recognized that the
valid source of knowledge
title conveyed respect and status
18
CHAPTER 1
Sociology and the Real World
in her culture. She felt that
respect was denied to her as a
single woman.
In 1835, “Mrs.” Martineau
traveled to the United States
to judge the new democracy
on its own terms rather than
by European standards. But
she was disappointed: By
condoning slavery and denying full citizenship rights
to women and blacks, the
American experiment was, Harriet Martineau
in her eyes, flawed and hypocritical. She wrote two books describing her observations,
Society in America (1837) and Retrospect of Western Travel
(1838), both critical of American leadership and culture. By
holding the United States to its own publicly stated democratic standards, rather than seeing the country from an
ethnocentric British perspective, she was a precursor to the
naturalistic sociologists who would establish the discipline
in America. In 1853, Martineau made perhaps her most
important contribution to sociology: she translated Comte’s
Introduction to Positive Philosophy into English, thus making his ideas accessible in England and America.
HERBERT SPENCER (1820–1903) was primarily responsible for the establishment of sociology in Britain and America. Although Spencer did not receive academic training, he
grew up in a highly individualistic family and was encouraged to think and learn on his
own. His interests leaned
heavily toward physical science and, instead of attending college, Spencer chose to
become a railway engineer.
When railway work dried up,
he turned to journalism and
eventually worked for a major
periodical in London. There
he became acquainted with
leading English academics Herbert Spencer
and began to publish his own thoughts in book form.
In 1862, Spencer drew up a list of what he called “first
principles” (in a book by that name), and near the top of the
list was the notion of evolution driven by natural selection.
Charles Darwin is the best-known proponent of the theory,
but the idea of evolution was in wide circulation before
Darwin made it famous. Spencer proposed that societies,
like biological organisms, evolve through time by adapting
to changing conditions, with less successful adaptations
falling by the wayside. He coined the phrase “survival of
the fittest,” and his social philosophy is sometimes known
as social Darwinism. In the late 1800s, Spencer’s work,
including The Study of Sociology (1873) and The Principles
of Sociology (1897), was virtually synonymous with sociology in the English-speaking world. The scope and volume
of his writing served to announce sociology as a serious discipline and laid the groundwork for the next generation of
theorists, whose observations of large-scale social change
would bring a new viewpoint to social theory.
Macrosociological
Theory
Theorists in late-nineteenth-century Europe were living during extraordinary times. They were attempting to explain
social order, social change, and social inequality while the
world around them changed as a result of the Industrial Revolution. At the same time, they were witnessing political upheaval
and the birth of democracy brought about by the French and
American Revolutions. These were changes on the grandest
of scale in the macro order of society. Frequently referred to as
classical sociology, the theories that arose during this period
reflect the broad subject matter of a sweeping era.
Structural Functionalism
Structural functionalism, or functionalist theory, was the
dominant theoretical perspective within sociology well into
the mid-twentieth century. New (or neo-) functionalists continue to apply their own vision of the theory to study a wide
variety of social phenomena today.
FOUNDER AND KEY CONTRIBUTIONS Émile Durkheim (1858–1917) is the central figure in functionalist theory.
He was born into a close-knit and deeply religious Jewish
family who instilled in him a
strong sense of morality (not
just as an abstract concept
but as a concrete influence on
social relations) and a strong
work ethic. After witnessing
the ravages of the FrancoPrussian War (1870–1871),
he hoped that applied science
could stabilize and revitalize
France in the aftermath of
its devastating defeat. He did
not believe that traditional,
Émile Durkheim
abstract moral philosophy
was effective in increasing understanding and bringing about
social change, so he turned instead to the concrete science of
sociology as represented in Comte’s work.
In his first major study, The Division of Labor in Society (1893), Durkheim stated that social bonds were
present in all types of societies but that different types of
societies created different types of bonds. He suggested
that the mechanical solidarity experienced by people
in a simple agricultural society bound them together on
the basis of shared traditions, beliefs, and experiences.
In industrial societies, where factory work was becoming
increasingly specialized, organic solidarity prevailed:
People’s bonds were based on the tasks they performed,
interdependence, and individual rights. Both types of
solidarity have interpersonal bonds—just with different
qualities.
Durkheim believed that
SOCIAL DARWINISM the
even the most individualisapplication of the theory of
tic actions have sociological evolution and the notion of
explanations and set out to “survival of the fittest” to the
establish a scientific meth- study of society
odology for studying these
STRUCTURAL
actions. He chose for his case FUNCTIONALISM a paradigm
study the most individu- based on the assumption
alistic of actions, suicide, that society is a unified whole
and used statistical data that functions because of the
to show that suicides were contributions of its separate
related to social factors such structures
as religious affiliation, mari- MECHANICAL SOLIDARITY
tal status, and employment. the type of social bonds present
Explaining a particular sui- in premodern, agrarian societies,
cide by focusing exclusively in which shared traditions and
on the victim’s psychological beliefs created a sense of social
cohesion
makeup neglected the impact
of social bonds. According to ORGANIC SOLIDARITY the type
Durkheim in his now-classic of social bonds present in modern
study Suicide (1897), even societies, based on difference,
interdependence, and individual
the darkest depression has its
rights
roots in an individual’s connections to the social world, ANOMIE “normlessness”; term
or rather his lack of connec- used to describe the alienation
and loss of purpose that result
tion. Durkheim theorized that
from weaker social bonds and an
suicide is one result of ano- increased pace of change
mie, a sense of disconnection
brought about by the changing SOLIDARITY the degree of
integration or unity within a
conditions of modern life. The
particular society; the extent to
more firmly anchored a per- which individuals feel connected
son is to family, religion, and to other members of their group
the workplace, the less anomie he is likely to experience.
In his final major study, The Elementary Forms of Religious Life (1912), Durkheim suggested that religion was a
powerful source of social solidarity, or unity, because it
reinforced collective bonds and shared moral values. He
believed that society could be understood by examining the
most basic forms of religion. Durkheim’s study of the indigenous peoples of Australia led him to a universal definition of
religion: Though religious traditions might differ, any form
of religion is unified in its definition of what is considered
Macrosociological Theory
19
to be sacred and profane. Every person who follows a particular set of beliefs and practices will “unite into one single
moral community” (Durkheim 1912/1995, p. 44).
Durkheim also noted that rituals or ceremonies that
brought people together into communities were created
and practiced to enhance the feeling of emotional unity that
reaffirmed solidarity and social order. When people gathered
for religious events, their individual acts, taken together,
created a feeling of being swept up in something larger than
themselves. It made them feel
as if they had entered a “special
SACRED the holy, divine, or
world inhabited by exceptionsupernatural
ally intense forces that invade
PROFANE the ordinary, mundane,
and transform” them (Durkheim
or everyday
1912/1995, p. 220). Durkheim
COLLECTIVE EFFERVESCENCE referred to this as collective
an intense energy in shared
effervescence. This sense of
events where people feel swept
participants being transported
up in something larger than
by a shared wave of energy can
themselves
happen during a Catholic Mass,
COLLECTIVE CONSCIENCE
for instance, as much as it can by
the shared morals and beliefs
attending a live concert or sportthat are common to a group and
ing event at a sold-out arena.
that foster social solidarity
A distinction between the
EMPIRICAL based on scientific
sacred and the profane, and the
experimentation or observation
creation of and participation in
shared ritual activity, creates
STRUCTURE a social institution
that is relatively stable over time
a collective conscience (or
and that meets the needs of
collective consciousness) that
society by performing functions
contains the morality, the cosnecessary to maintain social
mology, and the beliefs “common
order and stability
to the group” (p. 379). The shared
DYSFUNCTION a disturbance to
beliefs and values that make up
or undesirable consequence of
the collective conscience of the
some aspect of the social system
group are what make social solidarity possible, but they must
be frequently renewed through the ritual, by which a group
“revitalizes the sense it has of itself and its unity” (p. 379).
Durkheim believed that this process happens in all societies, whether united through a common religious tradition or
through shared secular beliefs and practices.
Durkheim’s attempt to establish sociology as an important, independent academic discipline was enormously
successful. He not only made significant contributions to
the existing literature but also demonstrated the effectiveness of using scientific, empirical methods to study “social
reality,” essentially validating Comte’s proposal from half
a century earlier. Durkheim became the first professor of
social science in France, at the University of Bordeaux in
1887, and later won a similar appointment at the Sorbonne
in Paris, the very heart of French academic life. Today,
Durkheim’s eminence in the social sciences is as strong as
ever, and his ideas are still applied and extended by contemporary theorists.
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ORIGINAL PRINCIPLES The origins of structural functionalism can be traced back to the roots of sociology. Auguste
Comte proposed that society itself could and should be studied. Herbert Spencer added the idea that societies are living
organisms that grow and evolve, just like other species on the
planet. As the discipline of biology might study the physical
organism of the human body, the discipline of sociology could
study social organisms in the world of human development.
Durkheim integrated and advanced these insights into a comprehensive theory for understanding the nature of society.
There are two main principles of functionalism. First,
society is conceived as a stable, ordered system made up of
interrelated parts, or structures. Second, each structure has
a function that contributes to the continued stability or equilibrium of the unified whole. Structures are identified as social
institutions such as the family, the educational system, politics, the economy, and religion. They meet society’s needs by
performing different functions, and every function is necessary to maintain social order and stability. Any disorganization or dysfunction in a structure leads to change and a new
equilibrium; if one structure is transformed, the others must
also adjust. For example, if families fail to discipline children,
then schools, churches, and the courts must pick up the slack.
It may seem contradictory that a theory concerned with
order and stability would emerge in a discipline that arose in a
period of rapid social change. But it is important to remember
that change had previously occurred much more slowly and
that one response to rapid social change is to try to understand
what had come before—stability, order, and equilibrium.
OFFSHOOTS Structural functionalism was the dominant
theoretical perspective in Europe for much of the early twentieth
century. It was exported and updated by American functionalists,
who increased its popularity and helped spread its reach well into
the 1960s. For example, Talcott Parsons (1902–1979) elaborated
on the theory and applied it to modern society, specifying some
of the functions that social structures might fulfill in contemporary life. A healthy society must
provide a means for people to
adapt to their environment;
for example, families, schools,
and religious institutions
work together to socialize
children. A functional society includes opportunities for
success—for example, promoting education to help its members pursue and realize their
goals. For society to survive,
there must be social cohesion;
for example, shared religious Talcott Parsons
and moral values.
Another modern American functionalist, Robert Merton
(1910–2003), delineated the theory even further, identifying
manifest and latent functions
for different social structures.
Manifest functions are the
obvious, intended functions
of a social structure, while
latent functions are the less
obvious, perhaps unintended
functions. For example, the
manifest functions of education are to prepare future
members of society by teaching them how to read and
write and by instructing them Robert Merton
on society’s system of norms,
values, and laws. However, education has a latent function as
well, which is to keep kids busy and out of trouble eight hours a
day, five days a week, for twelve years (or longer). Do not doubt
that this is also an important contribution to social order!
Functionalism’s influence waned in the late twentieth
century but did not die out. A “neo-functionalist” movement,
begun in the 1980s and ’90s, attempted to reconstruct functionalist theories so that they remain relevant in a rapidly
changing world. Theorists such as Neil Smelser and Jeffrey
Alexander have attempted to modify functionalist theory to
better incorporate problems such as racial and ethnic identity in a diverse society (Alexander 1988, 2012; Alexander and
Smelser 1998; Smelser 1985).
ADVANTAGES AND CRITIQUES One of the great advantages of functionalism is its inclusion of all social institutions.
Functionalism attempts to provide a universal social theory, a
way of explaining society in one comprehensive model. Part of
functionalism’s appeal may also lie in its ability to bring order
to a potentially disorderly world. Were it not for some of the
volcanic social upheavals of recent history—the civil rights,
antiwar, and women’s liberation movements are not easily
explained using this model—functionalist theory might still
reign supreme in American sociology. Functionalism, generally
preoccupied with stability, takes the position that only dysfunction can create social change. This conservative bias is part
of a larger problem with the theory: Functionalism provides
little insight into social processes because its model of society
is static rather than dynamic. Its focus on the macro level also
means that functionalism has less interest in explaining independent human action; there is no apparent approach to the
lives of individuals except as part of social institutions.
Functionalism’s explanations of social inequality are especially unsatisfying: If poverty, racism, and sexism exist, they
must serve a function for society; they must be necessary and
inevitable. This view is problematic for many. Sociologist Herbert Gans, in a critical essay (1971), reviewed the functions of
poverty for society. The poor, for example, do our “dirty work,”
filling the menial, low-wage jobs that are necessary to keep
society running smoothly but that others refuse to do. The
poor provide a market for used
and off-price goods and keep
thrift stores and social welfare
agencies in business. They have
symbolic value as well, allowing those higher in the social
hierarchy to feel compassion
toward the “deserving” poor
and to feel threatened by the
“undeserving” poor, who are
often seen as dangerous social
deviants. Ultimately, the circular reasoning that characterizes functionalist thought
turns out to be its biggest problem: the mere persistence of an
institution should not be seen
as an adequate explanation for
its existence.
MANIFEST FUNCTIONS the
obvious, intended functions of
a social structure for the social
system
LATENT FUNCTIONS the less
obvious, perhaps unintended
functions of a social structure
CONFLICT THEORY a paradigm
that sees social conflict as
the basis of society and social
change and that emphasizes
a materialist view of society, a
critical view of the status quo,
and a dynamic model of historical
change
SOCIAL INEQUALITY the
unequal distribution of wealth,
power, or prestige among
members of a society
Conflict Theory
Conflict theory is the second major school of thought in
sociology. Like structural functionalism, it’s a macro-level
approach to understanding social life that dates to midnineteenth-century Europe. As conflict theory developed,
however, its emphasis on social inequality as the basic characteristic of society helped answer some of the critiques of
structural functionalism.
FOUNDER AND KEY CONTRIBUTIONS The work of
Karl Marx (1818–1883), a German social philosopher, cultural commentator, and political activist, was the inspiration
for conflict theory, so the terms “conflict theory” and “Marxism” are sometimes used interchangeably in the social sciences. Marx’s ideas have become better known to the world
as the basis for communism,
the political system adopted
by numerous countries (such
as China, Cuba, and the former Soviet Union) that have
often been viewed as enemies
of democracy and the United
States. This association has
led many to a narrow belief
that Marx was nothing more
than a misguided agitator
who helped cause more than
a century of political turmoil.
It is important to separate
Karl Marx
Marx himself from the current, political application of communism and to consider
the possibility that he might not have supported the ways
political leaders used his ideas decades later. Sociologists
Macrosociological Theory
21
have found that Marx’s theory continues to provide a powerful tool for understanding social phenomena. The idea that
conflict between social groups is central to the workings of
society and serves as the engine of social change is one of the
most vital perspectives in sociology today.
Marx grew up in a modernizing, industrializing yet politically and religiously conservative monarchy; this, plus the fact
that his was a restless, argumentative personality, accounts in
great part for his social theory. Marx studied law and philosophy in Bonn and Berlin, receiving a PhD in 1841. His personal
ties with radicals effectively barred him from entering academia, so he turned to journalism, writing stories that often
antagonized government censors and officials.
For most of his life, Marx led an economically fragile existence. He managed to maintain a tenuous middle-class lifestyle,
but only with financial support from his close friend and chief
intellectual collaborator Friedrich Engels, who studied the conditions of the English working class.
Marx’s own circumstances may
MEANS OF PRODUCTION
have sparked his interest in social
anything that can create wealth:
inequality, or the uneven and often
money, property, factories, and
other types of businesses, and
unfair distribution of resources (in
the infrastructure necessary to
this case, wealth) in society, but he
run them
never experienced firsthand the
particular burdens and difficulties
PROLETARIAT workers; those
who have no means of production
of the working class.
of their own and so are reduced
The Industrial Revolution
to selling their labor power in
was a time of rapid social change,
order to live
when large numbers of people
BOURGEOISIE owners; the class
were moving from an agriculof modern capitalists who own
tural life in rural areas to manuthe means of production and
facturing jobs in urban areas.
employ wage laborers
Technological advances and a
ALIENATION the sense of
wage-based economy promised
dissatisfaction the modern worker
an age of prosperity and abunfeels as a result of producing
dance, but they created new
goods that are owned and
kinds of poverty, crime, and discontrolled by someone else
ease. Marx believed that most of
those problems were a result of
capitalism, the emerging economic system based on the private for-profit operation of industry. He proposed a radical
alternative to the inherent inequalities of this system in the
Manifesto of the Communist Party (1848), perhaps his most
famous book.
In industrial society, the forces of capitalism were creating
distinct social and economic classes, exacerbating the disparities between the wealthy and the poor. Marx felt that this would
inevitably lead to class struggle between those who owned
the means of production (anything that could create more
wealth: money, property, factories, other types of businesses)
and those who worked for them. He argued that the most important factor in social life was a person’s relationship to the means
of production: in other words, whether someone was a worker,
and thus a member of the proletariat, or an owner, and thus
22
CHAPTER 1
Sociology and the Real World
a member of the bourgeoisie. Everything of value in society
resulted from human labor, which was the proletariat’s most
valuable asset. Yet they suffered from what Marx called alienation because they were unable to directly benefit from the fruits
of their own labor. Workers were paid wages, but it was the factory owners who grew rich as a result of their toil.
The powerful few in the bourgeoisie were not only
wealthy but also enjoyed social privilege and power. They
were able to protect their interests, preserve their positions, and pass along their advantages to their heirs. The
proletariat were often so absorbed in making a living that
they were less apt to protest the conditions that led to their
oppression. But eventually, Marx believed, the oppression
would become unbearable, and the proletariat would rise
up against the bourgeoisie, abolishing capitalism for good.
He envisioned in its place a classless society with no private ownership in which each person contributed to and
benefited from the public good. Freed from oppressive conditions, individuals would then be able to pursue higher
interests such as art and education and eventually live in
a more egalitarian, utopian society. But in order to achieve
such a state, the oppressed must first recognize how the
current system worked against them.
In 1849, Marx withdrew from political activity in order
to concentrate on writing Das Kapital (edited by Engels and
published in 1890). The multivolume work provided a thorough exposition of his program for social change, which
later became the foundation of political systems such as
communism and socialism. Marx intended it to be his main
contribution to sociology, but developments in the social
sciences have placed more emphasis on his earlier writings. Because Marx held such radical ideas, his ideas were
not immediately embraced by sociologists in general. It was
not until the 1960s when conflict theory became a dominant perspective that Marx was truly received as a giant of
sociology.
ORIGINAL PRINCIPLES Conflict theory proposes that
conflict and tension are basic facts of social life and suggests
that people have disagreements over goals and values and are
involved in struggles over both resources and power. The theory thus focuses on the processes of dominance, competition,
upheaval, and social change.
Conflict theory takes a materialist view of society
(focused on labor practices and economic reality) and
extends it to other social inequalities. Marx maintained that
economic productivity is related to other processes in society, including political and intellectual life. The wealthy and
powerful bourgeoisie control major social institutions, reinforcing the class structure so that the state, education, religion, and even the family are organized to represent their
interests. Conflict theory takes a critical stance toward
existing social arrangements and attempts to expose their
inner workings.
GLOBAL PERSPECTIVE
Eurocentrism and Sociological Theory
ou might get the impression from this chapter that the
major sociological theorists were all either European or
American. In fact, some ideas central to sociological theory
were proposed in Asia, Africa, and the Middle East centuries
before Marx, Weber, and Durkheim were even born, but we
give these Western thinkers all the credit. Why?
Both the social world and social theory are often
Eurocentric: They tend to privilege Europe and the West
over other cultures. This means that hierarchies of global
power, in which superpowers such as the United States and
former colonial rulers such as Britain and France dominate,
are replicated in academic disciplines like
EUROCENTRIC the tendency
sociology. Scholars who
to favor European or Western
histories, cultures, and values
work against inequality
over those of non-Western
and exploitation should
societies
note this distressing
irony.
One influential non-Western thinker was Ibn Khaldun
(1332–1406), an Arab Muslim philosopher and politician
who lived in fourteenth-century North Africa. His coining of the term as sabiyah, or “social cohesion,” precedes
Durkheim’s work on the same subject by more than 500
years, and his argument that larger social and historical
forces shape individual lives predates Mills’s insight about
sociology as “the intersection of biography and history” by
almost 600 years! Yet Khaldun is rarely credited for proposing sociology as a discipline—ilm alumran, he called it,
or “the science of civilization.” This honor is reserved for
French scholar Auguste Comte, working centuries later in
the West.
Y
Because the ideology, or belief system, that permeates
society arises from the values of the ruling class, beliefs
that seem to be widely held are actually a kind of justification that help rationalize and explain the status quo. Most
people readily accept the prevailing ideology, despite its
failure to represent the reality of their lives. Marx referred
to this acceptance as false consciousness, a denial of the
truth that allows for the perpetuation of the inequalities
inherent in the class structure. For example, he is often
quoted as saying, “Religion is the opiate of the masses.”
This is not a criticism of religion so much as a criticism of
the use of religion to create false consciousness in the working class. Encouraged in their piety, the proletariat focus
Also overlooked in conventional histories of sociology are Indian scholar Benoy Sarkar (1887–1949), Filipino
activist and poet José Rizal (1861–1896), and Japanese folklorist Kunio Yanagita (1875–1962)—all of whom applied
sociological insights to the problems of their nations. Sarkar
explored India’s religious divisions, Rizal analyzed the Philippines’ fight for independence from Spain, and Yanagita
used qualitative methods to explore Japan’s culture and its
long-standing isolationism. They have received virtually no
notice for their achievements outside their own countries
(Alatas and Sinha 2001).
Filipino sociologist Clarence Batan (2004) argues that Western theorists like Marx, Weber, and Durkheim may inspire nonWestern scholars but that their theories arose in response to
specific social problems that were particular to Western societies. Non-Western societies face different issues, including
the legacy of colonialism imposed by the Western countries
from which those classical sociological theories sprang. Batan
calls for sociologists in nonWestern countries to respond
to the needs of their societies by developing new theoretical frameworks that take
postcolonial realities into
account. Batan himself, along
with other contemporary
non-Western
sociologists,
works toward this goal every
day in his research and teaching. Shouldn’t your sociology
Ibn Khaldun
professors do the same?
on the happiness promised in the afterlife rather than on
deprivations suffered in this world. Indeed, heaven is seen
as a reward for patiently suffering those deprivations. How IDEOLOGY a system of beliefs,
does this serve the interests of attitudes, and values that directs
a society and reproduces the
the ruling class? By keeping the
status quo of the bourgeoisie
working class from demanding
FALSE CONSCIOUSNESS a
better conditions in this life.
denial of the truth on the part of
Conflict theory sees the
the oppressed when they fail to
transformation of society over
recognize that the interests of the
time as inevitable. Marx argued ruling class are embedded in the
that the only way to change the dominant ideology
status quo is for the masses to
Macrosociological Theory
23
attain class consciousness, or revolutionary consciousness. This can happen only when people recognize how
society works and challenge those in power. He believed
that social change would occur when there was enough tension and conflict. Marx proposed a dialectical model of
historical or social change, whereby two extreme positions
would eventually necessitate some kind of compromise:
the resulting “middle ground” would mean that society had
actually moved forward. Any existing social arrangement,
called the thesis, would inevitably generate its opposite, or
antithesis, and the contradictions and conflicts between the
CLASS CONSCIOUSNESS the
two would lead to an altogether
recognition of social inequality on
new social arrangement, or
the part of the oppressed, leading
synthesis.
to revolutionary action
DIALECTICAL MODEL Karl
Marx’s model of historical change,
whereby two extreme positions
come into conflict and create
some new outcome
OFFSHOOTS Marx’s work has
been reinterpreted and applied in
various ways, and conflict theory
has evolved within the greater
intellectual community. Despite
THESIS the existing social
Marx’s single-minded focus on
arrangements in a dialectical
economic exploitation and transmodel
formation, his ideas have helped
ANTITHESIS the opposition to
inspire theorists interested in all
the existing arrangements in a
forms of power and inequality.
dialectical model
One of the most widely
SYNTHESIS the new social
adopted forms of modern Marxsystem created out of the conflict
ism is called critical theory
between thesis and antithesis in a
(also sometimes referred to as
dialectical model
the Frankfurt School or neoCRITICAL THEORY a
Marxism). From the 1930s to the
contemporary form of conflict
1960s, critical theory was argutheory that criticizes many
ably at the cutting edge of social
different systems and ideologies
theory. Critical theorists were
of domination and oppression
among the first to see the imporCRITICAL RACE THEORY the
tance of mass communications
study of the relationship among
and popular culture as powerrace, racism, and power
ful ideological tools in capitalist
FEMINIST THEORY a theoretical
societies. They coined the term
approach that looks at gender
“culture industries” to refer to
inequities in society and the way
these increasingly important
that gender structures the social
social institutions, which came
world
to dominate and permeate social
life (Adorno and Horkheimer
1979). They also criticized the growing consumerism associated with the spread of capitalism, believing that it could ultimately lead to a decline in personal freedom and the decay of
democracy (Marcuse 1964/1991). Critical theory influenced
several generations of radical thinkers throughout Europe
and the United States, inspiring the cultural studies movement and the postmodernists, who were considered the cutting edge of social theory in the 1980s and ’90s (Habermas
1984, 1987).
24
CHAPTER 1
Sociology and the Real World
Other modern perspectives have taken conflict theory’s
insights on economic inequality and adapted them to the
study of contemporary inequalities of race, gender, and
sexuality (Crenshaw et al. 1996; Matsuda et al. 1993). Beginning with the pioneering work of W.E.B. DuBois, sociology
started to focus on inequalities of race and ethnicity, inspiring important studies about the causes and consequences
of prejudice and discrimination and helping propel momentous social changes resulting from the civil rights movement
of the 1960s. Critical race theory, which emerged out of
legal scholarship in the 1970s and 1980s, is concerned with
the relationship among race, racism, and power. This controversial theory argues that racism is deeply embedded
in American institutions, including our laws. This institutional racism serves to both perpetuate white privilege and
marginalize people of color. Adherents of critical race theory
are dedicated to not just studying race—and how it intersects with other identities such as sex and class—but also
in actively working to end racial oppression (Bonilla-Silva
2015; Delgado and Stefancic 2001, 2012).
Feminist theory developed alongside the twentiethcentury women’s rights movement. By applying assumptions about gender inequality to various social institutions—
the family, education, the economy, or the media—feminist
theory allows for a new way of understanding those institutions and the changing role of gender in contemporary society.
Theorists such as Judith Butler (1999), bell hooks (2003), and
Catharine MacKinnon (2005) link gender with inequality in
other social hierarchies—race and ethnicity, class, and sexual
orientation—and argue that gender and power are inextricably
intertwined in our society.
The gay and lesbian rights movement that gained momentum in the 1970s and ’80s inspired a new set of theoretical and
conceptual tools for social scientists: queer theory. Queer
theory proposes that categories of sexuality—homo, hetero,
bi, trans—should be viewed as “social constructs” (Seidman
2003). It asserts that no sexual category is fundamentally
bell hooks Feminist theorists such as bell hooks consider the
intersection of gender and race.
deviant or normal; we create such definitions, so we can
change them as well. Indeed, some theorists, such as Marjorie
Garber (1997), argue that strict categories themselves are no
longer relevant and that more fluid notions of identity should
replace conventional dichotomies such as gay/straight.
ADVANTAGES AND CRITIQUES One of Karl Marx’s
great contributions to the social sciences is the principle of
praxis, or practical action: intellectuals should act on what
they believe. Marx wished not only to describe the world but
also to change it. Indeed, Marxist ideas have been important
in achieving change through many twentieth-century social
movements, including civil rights, antiwar, women’s rights,
gay rights, animal rights, environmentalism, and multiculturalism. If these groups had not protested the status quo,
we might never have addressed some of the century’s social
problems. Conflict theory is useful in understanding not only
macro-level social issues (such as systematic discrimination
against minority groups) but also micro-level personal interactions (such as those between bosses and employees).
Conflict theory stands in sharp contrast to structural functionalism. Conflict theory argues that a social arrangement’s
existence does not mean that it’s beneficial; it may merely represent the interests of those in power. The theory challenges
the status quo and emphasizes the need for social upheaval. In
focusing on tension and conflict, however, conflict theory can
often ignore those parts of society that are truly orderly, stable,
and enduring. Although society certainly has its share of disagreements, there are also shared values and common beliefs
that hold it together. Conflict theory can be criticized for overlooking these less controversial dimensions of social reality.
Weberian Theory
Max Weber (1864–1920) was another important European
macrosociological theorist during the Industrial Revolution. His work forms another large branch of sociology’s
family tree, and his ideas continue to inspire in their current
application, yet he is not always included among the three
major branches of the discipline. Weberian theory is not a
minor branch of sociology,
nor is it considered merely an
offshoot of one or the other
major branches of the tree.
It draws from a background
shared by the other macro
theorists but forms its own
independent limb.
Weber grew up in the
German city of Berlin. His
father was a successful entrepreneur and member of a traditional and authoritarian
aristocracy. Both his parents
Max Weber
were Protestants and descendants of victims of religious
persecution. Weber, though not religious himself, exhibited
the relentless work ethic held in high regard by devout Protestants. Although he was sickly and withdrawn as a young
man, work served as a way for him to rebel against his father
and the leisure classes in general. He studied law and history
and worked as a lawyer while establishing his credentials for
a university teaching position.
While pursuing his studies, Weber remained at home and
financially dependent on his father, a situation he came to
resent. Eventually he broke away, marrying his second cousin
in 1893 and beginning a career teaching economics at the University of Freiburg and later the
University of Heidelberg. Weber
rapidly established himself as a QUEER THEORY social theory
about gender and sexual identity;
prominent member of the Geremphasizes the importance of
man intellectual scene. He might difference and rejects ideas of
have continued in this manner had innate identities or restrictive
it not been for a disastrous visit categories
from his parents in 1897, during
PRAXIS the application of theory
which Weber fought bitterly with to practical action in an effort to
his father and threw him out of improve aspects of society
the house. When his father died
RATIONALIZATION the
a month later, Weber suffered a
application of economic logic to
nervous breakdown that left him human activity; the use of formal
unable to work for several years. rules and regulations in order
The strain of these events and to maximize efficiency without
years of incessant labor had appar- consideration of subjective or
ently caught up with him. He even- individual concerns
tually recovered and resumed his BUREAUCRACIES secondary
intense scholarship, but the break- groups designed to perform
down left Weber disillusioned tasks efficiently, characterized
by specialization, technical
with the strict academic regimen.
Weber subsequently expressed competence, hierarchy, written
a pessimistic view of social rules, impersonality, and formal
written communication
forces, such as the work ethic,
that shaped modern life. Like IRON CAGE Max Weber’s
other social theorists of his time, pessimistic description of modern
Weber was interested in the shift life, in which we are caught in
bureaucratic structures that
from a more traditional society to
control our lives through rigid
a modern industrial one. Perhaps rules and rationalization
his most overriding concern was
with the process of rationalization, or the application of economic logic to all spheres of
human activity. In Economy and Society (1921), Weber proposed that modern industrialized societies were characterized by efficient, goal-oriented, rule-governed bureaucracies.
He believed that individual behavior was increasingly driven
by such bureaucratic goals, which had become more important motivational factors than traditions, values, or emotions. Weber’s classic sociological discussion of the origins of
the capitalist system, The Protestant Ethic and the Spirit of
Capitalism (1904), concluded with the image of people trapped
by their industrious way of life in what he called an iron cage
Macrosociological Theory
25
ON THE JOB
Famous Sociology Majors
ociology continues to be a popular major at colleges and
universities in the United States and in countries such as
Canada, the United Kingdom, and Australia. According to the
Department of Education (2017d), over a half million bachelor
of arts degrees in sociology were awarded in the United States
between 1990 and 2015. Clearly, there are many reasons students are enthusiastic about the subject. What may be less
clear is how to turn this passion into a paycheck. Students considering majoring in the subject often ask, “What can I do with
a degree in sociology?” Their parents may be asking the same
question.
Students interested in academic careers can pursue
graduate degrees and become professors and researchers—
real practicing sociologists. But the vast majority of sociology majors will not necessarily become sociologists with a
capital S. Their studies have prepared them to be valuable,
accomplished participants in a variety of fields, including law
S
Saul Bellow
Michelle Obama
of bureaucratic rules. He believed
that contemporary life was
rationalization of modern society
filled with disenchantment
VERSTEHEN “empathic
(similar to Durkheim’s concept
understanding”; Weber’s term to
of anomie and Marx’s concept
describe good social research,
of alienation) as the inevitable
which tries to understand the
result of the dehumanizing feameanings that individuals attach
tures of the bureaucracies that
to various aspects of social reality
dominated the modern social
landscape.
Weber’s insights into the nature of society continue
to inspire sociologists today. For instance, George Ritzer
(1996, 2013) has applied Weber’s theories of bureaucracy
DISENCHANTMENT the
26
CHAPTER 1
Sociology and the Real World
and government, business administration, social welfare,
public health, education, counseling and human resources,
advertising and marketing, public relations and the media,
and nonprofit organizations. A major in sociology, in other
words, can lead almost anywhere. And while the roster of
former sociology majors contains names both well known
and unsung, from President Ronald Reagan and civil rights
leader Martin Luther King Jr. to the public defender giving
legal aid to low-income clients and the health-care professional bringing wellness programs into large corporations,
we will focus here on three important Americans you may
not have associated with sociology.
The first individual may be the least likely to be identified as a sociology major, since his career was centered in the
arts. Saul Bellow (1915–2005) was one of the most acclaimed
American novelists of the twentieth century; his books include
Seize the Day, Herzog, and Humboldt’s Gift. He won numerous
literary awards, including the National Book Award (three
times), the Pulitzer Prize, and the
Nobel Prize for Literature. He was
also a successful playwright and
journalist and taught at several
universities. Bellow was born in
Montreal to Jewish parents, Russian émigrés who later settled in
the slums of Chicago while he was
still a child. He began his undergraduate studies in English at
the University of Chicago but left
within two years after being told
Kal Penn
and rationalization to the fast-food industry and has warned
about “McDonaldization” creeping into other aspects of contemporary life, such as education and law enforcement. More
recently, Ritzer has applied Weberian theory to the forces of
globalization, demonstrating how the principles of McDonaldization have been exported and adopted across the globe
(Ritzer and Rand 2007).
The key concepts we have touched on here will be expanded
as we apply Weberian theory to a variety of topics in upcoming chapters of the text. In addition to making some of the
most important contributions to theory within the discipline,
Weber was also influential in improving research methods
by suggesting that researchers avoid imposing their own
by the department chair that no Jew could really grasp English literature. He then enrolled at Northwestern University,
graduating in 1937 with honors in sociology. Literary critics
have noted that Bellow’s background in sociology, as well as
his own personal history, may have influenced both the style
and subject of his work. Many of the great themes of American social life appear in his novels: culture, power, wealth and
poverty, war, religion, urban life, gender relations, and, above
all, the social contract that keeps us together in the face of
forces that threaten to tear us apart.
Our next profile is of Michelle Robinson Obama (b. 1964),
the first African American First Lady of the United States.
Michelle Obama has become one of the most recognizable
and widely admired sociology majors in the world, using
her role as First Lady to fight childhood obesity, help working mothers and military families, and encourage public
service. Born and raised in working-class Chicago, she can
trace her ancestry to slaves on both sides of her family tree.
Her father worked for the city’s water department but saw
both of his children graduate from Princeton University and
go on to successful professional careers. After obtaining
her BA in sociology—her senior thesis dealt with alienation
experienced by African American students in an Ivy League
institution—she earned her law degree at Harvard, worked
at a prestigious law firm in Chicago, and then served in the
mayor’s office. In addition to law and politics, her choice of
majors was a critical stepping-stone on her way to success.
Our last sociology major is Kalpen Modi (b. 1977), who
served as an associate director with the White House Office
of Public Engagement (OPE) in 2009. In this role, he acted as
a liaison to young Americans, the arts, and Asian American
and Pacific Islander communities. He also served on the President’s Committee on the Arts and Humanities. This may come
as a surprise to those who know him as the actor Kal Penn,
most famous for his role as the wisecracking, easygoing stoner
Kumar in the Harold and Kumar film series or as Kevin on How
I Met Your Mother. As an actor, Penn has been critical of the
racial and ethnic stereotypes often associated with playing a
person of South Asian descent. At one point, he nearly turned
down a recurring role as a terrorist on the TV drama 24 because
he didn’t want to reinforce the negative “connection between
media images and people’s thought processes” (Yuan 2007).
While it might be easy to make similar claims against Harold
and Kumar Go to White Castle, one of his co-stars defended
the film by arguing that it “approached the level of sociology,
albeit scatological, sexually obsessed sociology,” as “it probed
questions of ethnic identity, conformism and family expectations versus personal satisfaction” (Garvin 2008, p. M1). Penn
continues to juggle politics with acting, reflecting a deep commitment to sociological ideals and a desire to use his influence
to help build more positive media portrayals of minorities. In
2016, Penn joined the cast of TV drama Designated Survivor in
the role of White House press secretary.
Regardless of whether you go any further in this
discipline—or if you end up working in politics, the arts, or
public service—the most important thing to take away from
an introductory sociology class is a sociological perspective.
Sociology promises a new way of looking at, thinking about,
and taking action in the world around us, which will serve you
well no matter where you find yourself in the future.
opinions on their scientific analysis; we’ll examine these ideas
more closely in Chapter 2.
Weber’s work served as a bridge between early social theory, which focused primarily on the macro level of society, and
subsequent theories that focused more intently on the micro
level. He was interested in how individual motivation led to
certain social actions and how those actions helped shape
society as a whole. Unlike Marx and Durkheim, Weber was
cautious about attributing any reality to social institutions
or forces independent of individual action and meaningful
thought. He invoked the German term verstehen (“empathic
understanding”) to describe how a social scientist should
study human action: that is, with a kind of scientific empathy
for actors’ experiences, intentions, and actions. In this way,
Weber helped lay the groundwork for the third grand theory
in sociology.
Microsociological Theory
As the twentieth century dawned and the careers of the macro
theorists such as Durkheim, Marx, and Weber matured,
political, cultural, and academic power began to shift from
Europe. As manifested by the waves of emigrants leaving the
Old World for the New World, America was seen as the land of
opportunity, both material and intellectual. So it was in the
Microsociological Theory
27
twentieth century, and increasingly in the United States, that
the discipline of sociology continued to develop and the ideas
of its third major school of thought began to coalesce.
Symbolic Interactionism
Sociology’s third grand theory, symbolic interactionism
(or interactionist theory), proved its greatest influence
through much of the 1900s. It is America’s unique contribution to the discipline and an answer to many of the criticisms of other paradigms. Symbolic interactionism helps
us explain both our individual personalities and the ways in
which we are all linked together; it allows us to understand
the processes by which social order and social change are
constructed. As a theoretical perspective, it is vital, versatile,
and still evolving.
FOUNDER AND KEY CONTRIBUTIONS Symbolic interactionism is derived largely from the teachings of George Herbert Mead (1863–1931). But there were many others involved
in the development of this particular school of thought, and it
is worthwhile to examine the
social context in which they
lived and worked.
At the start of the twentieth century, sociology was
still something of an import
from the European intellectual scene, and American
practitioners had just begun
developing their own ideas
regarding the nature and
workings of society. The University of Chicago of the 1920s
George Herbert Mead
provided a stimulating intellectual setting for a handful
of academics who built on
SYMBOLIC INTERACTIONISM
each
other’s work and advanced
a paradigm that sees interaction
what became known as the first
and meaning as central to society
and assumes that meanings are
new major branch within the
not inherent but are created
discipline. Since there were so
through interaction
few social theorists in the country, the head of the department,
CHICAGO SCHOOL a type
of sociology practiced at the
Albion Small, a philosopher by
University of Chicago in the
training, recruited professors
1920s and 1930s that centered
from various eastern colleges
on urban settings and field
who had often studied other disresearch methods
ciplines such as theology and psyPRAGMATISM a perspective
chology. The fledgling sociology
that assumes organisms
department grew to include such
(including humans) make practical
influential members as Robert
adaptations to their environments;
Park, W. I. Thomas, Charles Horhumans do this through cognition,
ton Cooley, and later George Herinterpretation, and interaction
bert Mead and Herbert Blumer.
28
CHAPTER 1
Sociology and the Real World
This group, the theories they developed together, and the
way they went about studying the social world are frequently
referred to (either individually or collectively) as the Chicago
School of sociology.
Chicago was in many ways a frontier city in the early
twentieth century. Rapidly transformed by industrialization,
immigration, and ethnic diversity, Chicago became a unique
laboratory in which to practice a new type of sociology that
differed both theoretically and methodologically from the
European models. Instead of doing comparative and historical work like the macro theorists before them, the members
of the Chicago School went out into the city to conduct interviews and collect observational data. Their studies were particularly inspired by Max Weber’s concept of verstehen as the
proper attitude to adopt in the field. Their focus was on the
micro level of everyday interactions (such as race relations in
urban neighborhoods) as the building blocks of larger social
phenomena (such as racial inequality).
The new school of thought was strongly influenced by a philosophical perspective called pragmatism, developed largely
by William James and John Dewey, which was gaining acceptance among American social theorists in the early 1900s.
James was a Harvard professor whose interests spanned art,
medicine, law, education, theology, philosophy, and psychology;
he also traveled extensively and was acquainted with some of
the most important scholars of the time. To James, pragmatism meant seeking the truth of an idea by evaluating its usefulness in everyday life; in other words, if it works, it’s true!
He thought that living in the world involved making practical
adaptations to whatever we encountered; if those adaptations
made our lives run more smoothly, then the ideas behind them
must be both useful and true. James’s ideas inspired educational psychologist and philosopher John Dewey, who also
grappled with pragmatism’s main questions: How do we adapt
to our environments? How do we acquire the knowledge that
allows us to act in our everyday lives? Unlike the social Darwinists, pragmatists implied that the process of adaptation is
essentially immediate and that it involves conscious thought.
George Herbert Mead would be the one who eventually pulled
these ideas (and others, too) together into a theory meant to
address questions about the relationship between thought and
action, the individual and society.
Mead came from a progressive family and grew up in the
Midwest and Northeast during the late 1800s, where his
father, a professor of theology at Oberlin College, died when
George was a teenager, and his widowed mother eventually
became president of Mount Holyoke College. Mead attended
college at Oberlin and Harvard and did his graduate studies
in psychology at the universities of Leipzig and Berlin in Germany. Before he became a full-time professor of psychology
at the University of Michigan and later the University of Chicago, Mead waited tables and did railroad surveying and construction work. He was also a tutor to William James’s family
in Cambridge, Massachusetts; since his later theories were
influenced by James, we can only wonder exactly who was
tutoring whom in this arrangement! Mead’s background and
training uniquely positioned him to bridge the gap between
sociology and psychology and to address the links between the
individual and society.
Mead proposed that both human development and the
meanings we assign to everyday objects and events are fundamentally social processes; they require the interaction of multiple individuals. And what is crucial to the development of self
and society is language, the means by which we communicate
with one another. For Mead, there is no mind without language,
and language itself is a product of social interactions (1934,
pp. 191–192). According to Mead, the most important human
behaviors consist of linguistic “gestures,” such as words and
facial expressions. People develop the ability to engage in conversation using these gestures; further, both society and individual selves are constructed through this kind of symbolic
communication. Mead argued that we use language to “name
ourselves, think about ourselves, talk to ourselves, and feel
proud or ashamed of ourselves” and that “we can act toward
ourselves in all the ways we can act toward others” (Hewitt
2000, p. 10). He was curious about how the mind develops but
did not believe that it develops separately from its social environment. For Mead, then, society and self are created through
communicative acts such as speech and gestures; the individual personality is shaped by society, and vice versa.
Herbert Blumer (1900–1987), a graduate student and later
a professor at the University of Chicago, was closely associated with Mead and was largely credited with continuing
Mead’s life’s work. While completing his master’s degree,
Blumer played football for the University of Missouri Tigers,
and during the 1920s and 1930s he maintained dual careers
as a sociology professor and a professional football player for
the former Chicago Cardinals. On Mondays, he would often
come to class wrapped in bandages after a tough Sunday
game. What he did off the gridiron, however, was of critical
importance to the discipline. Blumer appealed for researchers to get “down and dirty” with the dynamics of social life. He
also published a clear and compelling series of works based on
Mead’s fundamental ideas. After Mead’s death in 1931, Blumer
gave Mead’s theory the name it now goes by: symbolic interactionism. Thus, Mead and
Blumer became the somewhat
unwitting founders of a much
larger theoretical perspective. Blumer’s long career at
the University of Chicago and
later at the University of California, Berkeley, ensured the
training of many future scholars and secured the inclusion
of symbolic interactionism
as one of the major schools of
Herbert Blumer
thought within the discipline.
Despite its geographical location in a city full of
real-world inequality (or perhaps because of it), the Chicago School of sociology had
very few women or people of
color among its membership.
Take W.E.B. DuBois and Jane
Addams, for example: These
two scholars were neither
students nor faculty members
at the University of Chicago, W.E.B. DuBois
although both are often associated with Chicago School perspectives, values, and methods.
Both led the way for other minorities and women to become
influential scholars in the discipline of sociology.
William Edward Burghardt (W.E.B.) DuBois (1868–1963)
was a notable pioneer in the study of race relations as a professor of sociology at Atlanta University and one of the most influential African American leaders of his time. After becoming the
first African American to earn a PhD from Harvard University,
DuBois did groundbreaking research on the history of the slave
trade, post–Civil War Reconstruction, the problems of urban
ghetto life, and the nature of black American society. DuBois
was so brilliant and prolific that it is often said that all subsequent studies of race and racial inequality in America depend
to some degree on his work. Throughout his life, DuBois was
involved in various forms of social activism. He was an indispensable forerunner in the civil rights movement; among his
many civic and political achievements, DuBois was a founding
member, in 1909, of the National Association for the Advancement of Colored People (NAACP), an organization committed to the cause of ending racism and injustice. Because of his
anti-racist, anti-poverty, and anti-war activism, DuBois was
targeted by FBI Director J. Edgar Hoover and Senator Joseph
McCarthy as a communist. However, he did not become a member of the Communist Party until he was ninety-three years old,
and then only did so as a form of political protest against the
persecution of its members by the U.S. government. Eventually, DuBois became disillusioned by the persistent injustices
of American society and emigrated to Ghana, where he died at
ninety-five, one year before
the historic Civil Rights Act of
1964 was signed into law.
Jane Addams (1860–1935)
was another pioneer in the field
of sociology whose numerous
accomplishments range from
the halls of academia to the
forefront of social activism.
Though she never officially
joined the faculty because
she feared it would curtail her
Jane Addams
political activism, Addams
Microsociological Theory
29
did teach extension courses at the University of Chicago and
was among a handful of women teaching in American universities at the time. Though not a mother herself, Addams
believed that women have a special kind of responsibility
toward solving social problems because they are trained to
care for others. She was one of the first proponents of applied
sociology—addressing the most pressing problems of her
day through hands-on work with the people and places that
were the subject of her research. This practical approach
is perhaps best demonstrated by Hull House, the Chicago
community center she established in 1889 to offer shelter,
medical care, legal advice, training, and education to new
immigrants, single mothers, and the poor. As a result of her
commitment to delivering support and services where they
were most needed, Addams is often considered the founder of
what is now a separate field outside the discipline: social work.
Addams also helped found two important organizations that
continue to fight for freedom and equality today: the American
Civil Liberties Union (ACLU) and, along with W.E.B. DuBois,
the NAACP. She served as the president of the Women’s International League for Peace and Freedom and in 1931 became
the first American woman to receive the Nobel Peace Prize.
ORIGINAL PRINCIPLES For symbolic interactionists,
society is produced and reproduced through our interactions
with each other by means of language and our interpretations
of that language. Symbolic interactionism sees face-to-face
interaction as the building block of everything else in society,
because it is through interaction that we create a meaningful
social reality.
Here are the three basic tenets of symbolic interactionism,
as laid out by Blumer (1969, p. 2). First, we act toward things on
the basis of their meanings. For example, a tree can provide a
shady place to rest, or it can be an obstacle to building a road
or home; each of these meanings suggests a different set of
actions. This is as true for physical objects like trees as it is
for people (like mothers or cops),
institutions (church or school),
beliefs (honesty or equality),
DRAMATURGY an approach
pioneered by Erving Goffman
or any social activity. Second,
in which social life is analyzed
meanings are not inherent; rather,
in terms of its similarities to
they are negotiated through
theatrical performance
interaction with others. That is,
ETHNOMETHODOLOGY the
whether the tree is an obstacle or
study of “folk methods” and
an oasis is not an intrinsic quality
background knowledge that
of the tree itself but rather somesustain a shared sense of reality
thing that people must figure out
in everyday interactions
among themselves. The same tree
CONVERSATION ANALYSIS a
can mean one thing to one person
sociological approach that looks
and something else to another.
at how we create meaning in
And third, meanings can change
naturally occurring conversation,
or be modified through interacoften by taping conversations and
tion. For example, the contractor
examining their transcripts
who sees the tree as an obstacle
30
CHAPTER 1
Sociology and the Real World
might be persuaded to spare it by the neighbor who appreciates its shade. Now the tree means the same thing to both of
them: it is something to protect and build around rather than
to condemn and bulldoze.
Symbolic interactionism proposes that social facts exist
only because we create and re-create them through our interactions; this gives the theory wide explanatory power and
a versatility that allows it to address any sociological issue.
Although symbolic interactionism is focused on how self and
society develop through interaction with others, it is useful
in explaining and analyzing a wide variety of specific social
issues, from inequalities of race and gender to the group
dynamics of families or co-workers.
OFFSHOOTS Symbolic interactionism opened the door
for innovative sociologists who focused on social acts (such
as face-to-face interaction) rather than social facts (such as
vast bureaucratic institutions). They were able to extend the
field in a variety of ways, allowing new perspectives to come
under the umbrella of symbolic interactionism.
Erving Goffman (1922–1982) furthered symbolic interactionist conceptions of the self in a seemingly radical way, indicating that the self is essentially
“on loan” to us from society;
it is created through interaction with others and hence
ever changing within various
social contexts. For example,
you may want to make a different kind of impression on a
first date than you do on a job
interview or when you face an
opponent in a game of poker.
Goffman used the theatrical
Erving Goffman
metaphor of dramaturgy to
describe the ways in which we engage in a strategic presentation of ourselves to others. In this way, he elaborated on Mead’s
ideas in a specific fashion, utilizing a wide range of data to help
support his arguments.
Harold Garfinkel, the founder of ethnomethodology
(the study of “folk methods,” or everyday analysis of interaction), maintains that as members of society we must
acquire the necessary knowledge and skills to act practically in our everyday lives (Garfinkel 1967). He argues that
much of this knowledge remains in the background, “seen
but unnoticed,” and that we assume that others have the
same knowledge we do when we interact with them. These
assumptions allow us to make meaning out of even seemingly troublesome or ambiguous events; but such shared
understandings can also be quite precarious, and there is a
good deal of work required to sustain them, even as we are
unaware that we are doing so.
Conversation analysis, pioneered by sociologists at
the University of California, Los Angeles, is also related
to symbolic interactionism. It is based on the ethnomethodological idea that as everyday actors we are constantly
analyzing and giving meaning to our social world (Clayman
2002; Heritage and Clayman 2010; Schegloff 1986, 1999,
2007). Conversation analysts are convinced that the best
place to look for the social processes of meaning-production
is in naturally occurring conversation and that the best way
to get at the meanings an everyday actor gives to the things
others say and do is to look closely at how he responds. Conversation analysts therefore use highly technical methods
to scrutinize each conversational turn closely, operating on
the assumption that any larger social phenomenon is constructed step-by-step through interaction.
ADVANTAGES AND CRITIQUES As society changes, so
must the discipline that studies it, and symbolic interactionism has invigorated sociology in ways that are linked to the
past and looking toward the future. The founding of symbolic
interactionism provided a new and different way of looking at
the world. It is “the only perspective that assumes an active,
expressive model of the human actor and that treats the individual and the social at the same level of analysis” (O’Brien
and Kollock 1997, p. 39). Therein lies much of its power and
its appeal.
As a new school of thought focusing on the micro level of
society, symbolic interactionism was not always met with
immediate approval by the academy. Over time, symbolic
interactionism has been integrated relatively seamlessly into
sociology, and its fundamental precepts have become widely
accepted. During the second half of the twentieth century, the
scope of symbolic interactionism widened, its topics multiplied, and its theoretical linkages became more varied. In fact,
there was some concern that symbolic interactionism was
expanding so much that it risked erupting into something else
entirely (Fine 1993). One of symbolic interactionism’s most
enduring contributions is in the area of research methods.
Practices such as ethnography and conversation analysis are
data rich, technically complex, and empirically well grounded
(Katz 1997; Schegloff 1999), giving us new insights into perennial questions about social life.
As a relative newcomer to the field of social theory, symbolic interactionism was dubbed “the loyal opposition” (Mullins 1973) by those who saw it solely as a reaction or as merely
a supplement to the more dominant macrosociological theories that preceded it. Gary Fine sums up the critiques in this
way: Symbolic interactionism is “apolitical (and hence, supportive of the status quo), unscientific (hence, little more
than tenured journalism), hostile to the classical questions
of macrosociology (hence, limited to social psychology), and
astructural (hence, fundamentally nonsociological)” (1993,
p. 65). Critiques argue that the scope of symbolic interactionism is limited, that it cannot address the most important
sociological issues, and that its authority is restricted to the
study of face-to-face interaction.
Each of these critiques has been answered over the
years. Ultimately, some critics have seen the usefulness of
an interactionist perspective and have even begun incorporating it into more macro work. Even in the hotly contested micro-versus-macro debate, a kind of détente has
been established, recognizing that all levels of analysis are
necessary for sociological understanding and that interactionist theories and methods are critical for a full picture of
social life.
DATA WORKSHOP
Analyzing Media
and Pop Culture
Theories of Celebrity Gossip
TMZ, which debuted in 2005, has become one of the most
popular celebrity gossip sites in the world. It is consistently among the top 100 websites (of any kind) in the
United States, with upward of 25 million unique visitors
a month. TMZ provides users with up-to-the-minute pop
culture news, publishing hundreds of posts each day that
expose the real and rumored doings of celebrities. It has
become the go-to site any time a celebrity gets arrested,
dies, goes to rehab, cheats, or behaves badly in some
other way.
TMZ is part of a new breed of celebrity gossip outlets,
including PerezHilton, ONTD, Gawker, RadarOnline,
Dlisted, and PopSugar, that have radically transformed
the way that celebrities and other public figures are covered in the media. They’re providing more coverage than
ever and at greater speed. Stories that used to take at
least a week to appear in pre-digital-era print magazines
such as People or Us can now be posted online nearly
instantaneously. That sometimes puts gossip sites on
the forefront of breaking news. For instance, TMZ was
the first outlet to report the news of Michael Jackson’s
death in 2009, beating the traditional mainstream media
by one hour.
It’s not just the volume or speed of delivery that’s different; celebrity gossip sites are changing the substance
of the coverage as well. Print magazines or mainstream
television programs such as Entertainment Tonight or E!
News used to provide mostly flattering coverage of celebrities. They were unwilling to report too many negative
stories because they relied on the goodwill of celebrities to gain access into their lives. This tends to remain
the rule in entertainment news, where there is still no
Microsociological Theory
31
shortage of promotional puff pieces and lightweight fare
without much bite.
But more recently, gossip sites such as TMZ and others have been taking a harsher, more critical stance
toward their subjects. They’ve also started engaging in
investigative journalism practices, something that was
formerly reserved for the mainstream news media. And
they’re covering a wider range of “celebrities” that regularly includes professional athletes as well as business
executives and even political figures. This has resulted in
some major national news stories being generated first
by gossip sites, with the traditional media picking up
the story soon after. For example, it was TMZ that first
released the footage of former Baltimore Ravens running
back Ray Rice punching his then-fiancée Janay Palmer
in an Atlantic City hotel elevator. Within hours of TMZ
posting the disturbing footage, the Ravens had terminated Rice’s contract.
The worlds of celebrity gossip and hard news converged again during the 2016 presidential campaign. A
month before the election, the Washington Post released
a video from 2005 in which Donald Trump made vulgar
remarks about women to Billy Bush, who was then the
host of Access Hollywood. The two men were talking on
an Access Hollywood bus when Trump’s lewd comments
about groping women were caught on a hot microphone.
The tape created an uproar, and Trump issued a video
apology. What had started as celebrity news from a celebrity show was picked up by every leading mainstream
media outlet.
Whatever your opinion of tabloid news, and many people regard it as just mean, stupid, or shallow, you don’t
have to enjoy celebrity gossip to see its sociological relevance. For this Data Workshop, we’d like you to immerse
yourself in the celebrity gossip site of your choice. Pick
three stories to work with. Scrutinize the pictures, read
the headlines and text carefully, and review the reader
comments. Then consider how you might answer the following questions according to each of sociology’s three
major schools of thought:
1. Structural Functionalism
What is the function (or functions) of celebrity gossip for
society? What purpose(s) does it serve, and how does it
help society maintain stability and order? Discuss how
notions of the sacred and profane are characterized. Are
there manifest and latent functions of celebrity gossip?
And are there any dysfunctions in it?
2. Conflict Theory
What forms of inequality are revealed in celebrity gossip?
In particular, what does it have to say about class, race,
32
CHAPTER 1
Sociology and the Real World
Celebrity Gossip and Society Founded in 2005, TMZ is a
leading purveyor of celebrity and entertainment news.
gender, sexuality, or other inequalities? Whose interests
are being served and who gets exploited? Who suffers and
who benefits from celebrity gossip?
3. Symbolic Interactionism
What does celebrity gossip mean to society as a whole?
What does it mean to individual members of society? Can
gossip have different meanings for different individuals
or groups of individuals? How do those meanings get constructed in interaction? And how does celebrity gossip
shape and influence our everyday lives?
There are two options for completing this Data Workshop:
P R E P- PA I R- S H A R E Print out your three stories and
bring them to class. Consider how each of the three sets
of questions might be applied. Jot down your thoughts
and make note of particular images and text. Get
together in groups of two or three, and talk about your
findings. How does each sociological theory fit with your
examples? What new insights were provided by each
perspective?
DO- IT-YOURSELF Select the material you will analyze, and answer each of the three sets of questions in a
three-page essay. Discuss the main principles of the three
theoretical perspectives and explain how each can be
applied. You will want to include specific examples from
your chosen stories to illustrate your points. Did the theories overlap at all, or did they contradict each other? Was
there any one theory you felt did a better or worse job of
explaining celebrity gossip? Attach the stories to your
paper.
New Theoretical
Approaches
Because the three major schools of thought and their offshoots
all have weaknesses as well as strengths, they will probably
never fully explain the totality of social phenomena, even when
taken together. And because society itself is always changing,
there are always new phenomena to explain. So new perspectives will, and indeed must, continue to arise. In this section,
we will consider two more contemporary approaches: postmodernism and midrange theory. Both grew out of the deep
groundwork established by the other major schools of thought
within sociology, as well as by looking beyond the confines of
the discipline for inspiration. Each is a response to conditions
both in the fast-changing social world around us and within
the ongoing intellectual dialogues taking place among those
continuing to study our times and ourselves.
Postmodern Theory
In the late twentieth century, some social thinkers looked at
the proliferation of theories and data and began to question
whether we could ever know society or ourselves with any
certainty. What is truth, and who has the right to claim it? Or,
for that matter, what is reality, and how can it be known? In
an era of increasing doubt and cynicism, has meaning become
meaningless? Postmodernism, a theory that encompasses
a wide range of areas—from art and architecture, music and
film, to communications and technology—addresses these
and other questions.
The postmodern perspective developed primarily out of the
French intellectual scene in the second half of the twentieth
century and is still associated with three of its most important proponents. It’s probably worth noting that postmodernists themselves don’t really like that label, but nonetheless
Jacques Derrida (1930–2004), Jean Baudrillard (1929–2007),
and Michel Foucault (1926–1984) are the major figures most
often included in the group.
In order to understand postmodernism, we first need
to juxtapose it with modernism, the movement against
which it reacted. Modernism is both a historical period and
an ideological stance that began
POSTMODERNISM a paradigm
with the eighteenth-century
that suggests that social reality is
Enlightenment, or Age of Rea- diverse, pluralistic, and constantly
son. Modernist thought values in flux
scientific knowledge, a linear (or
MODERNISM a paradigm that
timeline-like) view of history,
places trust in the power of
and a belief in the universality science and technology to create
of human nature. In postmod- progress, solve problems, and
ernism, on the other hand, there improve life
are no absolutes—no claims to
DECONSTRUCTION a type
truth, reason, right, order, or sta- of critical postmodern analysis
bility. Everything is therefore that involves taking apart or
relative—fragmented, tempo- disassembling old ways of
rary, and contingent. Postmod- thinking
ernists believe that certainty
is illusory and prefer to play with the possibilities created
by fluidity, complexity, multidimensionality, and even nonsense. They propose that there are no universal human truths
from which we can interpret the meaning of existence. On
one hand, postmodernism can be celebrated as a liberating
influence that rescues us from the stifling effects of rationality and tradition. On the other hand, it can be condemned as a
detrimental influence that imprisons us in a world of relativity, nihilism, and chaos.
Postmodernists are also critical of what they call “grand
narratives,” overarching stories and theories that justify dominant beliefs and give a (false) sense of order and coherence to
the world. Postmodernists are interested in deconstruction,
or taking apart and examining these stories and theories.
For example, they claim that “factual” accounts of history are
no more accurate than those that might be found in fiction.
They prefer the notion of mini-narratives, or small-scale stories, that describe individual or group practices rather than
narratives that attempt to be universal or global. These mininarratives can then be combined in a variety of ways, creating
a collage of meaning.
One way of understanding what postmodernism looks like
is to examine how it has crept into our popular culture. Hiphop is an example of a postmodern art form. It is a hybrid that
borrows from other established genres, from rhythm and blues
to rock and reggae. Hip-hop also takes samples from existing
songs, mixes these with new musical tracks, and overlays it
Jacques Derrida, Michel Foucault,
and Jean Baudrillard
New Theoretical Approaches
33
Table 1.1 Theory in Everyday Life
Perspective
Approach to Society
Case Study: College Admissions in the United States
Structural
Functionalism
Assumes that society is a unified whole that
functions because of the contributions of its
separate structures.
Those who are admitted are worthy and well qualified, while
those who are not admitted do not deserve to be. There
are other places in society for them besides the university.
Sees social conflict as the basis of society
and social change and emphasizes a
materialist view of society, a critical view
of the status quo, and a dynamic model of
historical change.
Admissions decisions may be made on the basis of
criteria other than grades and scores. For example, some
applicants may get in because their fathers are major
university donors, while others may get in because of their
talents in sports or music. Some may be denied admission
based on criteria like race, gender, or sexuality.
Asserts that interaction and meaning
are central to society and assumes that
meanings are not inherent but are created
through interaction.
University admissions processes are all about selfpresentation and meaning-making in interaction. How
does an applicant present himself or herself to impress
the admissions committee? How does the admissions
committee develop an understanding of the kind of
applicant it’s looking for? How do applicants interpret their
acceptances and rejections?
Suggests that social reality is diverse,
pluralistic, and constantly in flux.
An acceptance doesn’t mean you’re smart, and a rejection
doesn’t mean you’re stupid; be careful of any “facts” you
may be presented with, as they are illusory and contingent.
Conflict Theory
Symbolic
Interactionism
Postmodernism
all with rap lyrics, resulting in a unique new sound. Mash-ups
are another postmodern twist in music. Take, for instance, the
Grey Album by DJ Danger Mouse, which uses tracks from the
Beatles’ classic White Album and combines them with Jay-Z’s
Black Album to create something wholly new yet borrowed.
Many resist the postmodern position against essential
meaning or truth; the rise in religious fundamentalism may
be a reaction to the postmodern view, an expression of the
desire to return to absolute truths and steadfast traditions.
Sociologists are quick to criticize postmodernism for discarding the scientific method and the knowledge they believe it has
generated. Social leaders with a
conservative agenda have been
MIDRANGE THEORY an
suspicious of the postmodern
approach that integrates
impulse to dismiss moral stanempiricism and grand theory
dards. While it is clear that many
people criticize postmodernism,
a much larger number are probably oblivious to it, which in
itself may be more damning than any other response.
Although it is not a widely practiced perspective, postmodernism has nevertheless gained supporters. Those who
challenge the status quo, whether in the arts, politics, or the
academy, find attractive postmodernism’s ability to embrace
a multiplicity of powerful and promising alternatives. At the
very least, postmodernism allows us to question scientific ideals about clarity and coherence, revealing inherent shortcomings and weaknesses in our current arguments and providing
34
CHAPTER 1
Sociology and the Real World
a way toward a deeper, more nuanced understanding of social
life. As one of the most contemporary of the theoretical perspectives, postmodernism corresponds to the Information
Age and feels natural and intuitive for many students whose
lives are immersed in this world. By focusing on individuals
and small-scale activities in which change happens on a local,
limited basis, postmodernism offers an alternative to such
cultural trends as consumerism and globalization. However
unwelcome the theory might be to some critics, it is likely that
the postmodern shifts we have seen in society (in music and
films, for example) will continue.
Midrange Theory
The second new theoretical approach is midrange theory.
It shares some views with postmodernism, especially in its
preference for mini-narratives over sweeping statements
or “grand theories” made by the classical social theorists—
a period dominated by what Robert Merton calls “total
sociological systems” (1996, p. 46), which provided an overarching, comprehensive explanation of society as a whole.
Merton feared that an uncritical reverence for classical theory and an excessive attachment to tradition could
impede the flow of new ideas and was just as likely to hold
sociology back as to advance it. Because classical theories
sought to develop large-scale theoretical systems that applied
to the most macro level of society, they were often extremely
difficult to test or research in any practical way. As one critic
lamented, too “many sociological products can—effectively
and unfortunately—be considered both bad science and bad
literature” (Boudon 1991, p. 522).
To counter this tendency, Merton proposed that sociologists focus more on “theories of the middle range.” Midrange
(or middle range) theory is not a theory of something in particular, but rather a style of theorizing. It is an attempt not so
much to make the elusive macro-micro link, but to strike a
balance somewhere between those polarities, shifting both
the sights and the process of doing sociology. Work in this
vein concentrates on incorporating research questions and
empirical data into smaller-scale theories that eventually
build into a more comprehensive body of sociological theory.
Midrange theories are those “that lie between the minor but
necessary working hypotheses that evolve in abundance
during day-to-day research and the all-inclusive systematic efforts to develop a unified theory that will explain” the
whole social world (Merton 1996, p. 41).
Since the 1990s and 2000s, a host of sociologists have taken
up the call to midrange theory, from Sharon Hays’s study of the
contradictions within modern motherhood (1996), to Dalton
Conley’s work on racial identity (2000) and his examination
of what constitutes leisure in the digital age (2009), to Peter
Bearman’s work on public health issues such as the rise of
“vaccine refusers” (2010). Midrange theory connects specific
research projects that generate empirical data with largerscale theories about social structure. It aims to build knowledge cumulatively while offering a way to make sociology
more effective as a science rather than just a way of thinking.
With more sociologists appreciating such a stance, midrange
theory is helping to push the discipline forward into the sociology of the future.
society. As Bernard McGrane says, “Sociology is both dangerous and liberating” (1994, p. 10), as much because of what
we can learn about ourselves as because of what we can learn
about the world around us.
As a discipline, sociology possesses some of the qualities
of the society it seeks to understand: it is broad, complex, and
ever changing. This can make mastering sociology a rather
unwieldy business, as much for the students and teachers who
grapple with it in the classroom as for the experts out working
in the field. We want you to become familiar with the members
of sociology’s family tree from its varied historical roots to
the tips of its offshoots that might one day become important
future branches. Because we have no single acknowledged universal sociological theory that satisfactorily explains all social
phenomena (despite claims otherwise by some theorists), new
theories can be developed all the time. Social theory tries to
explain what is happening in, to, and around us. For any and
every possible new, different, or important phenomenon—from
the most mundane personal experience to questions of ultimate global significance—sociologists will attempt to explain
it, understand it, analyze it, and predict its future. By looking
at the development of the discipline, we are reminded that
the contemporary grows out of the classical, and that older
theories inspire and provoke newer ones. Theorists past and
present remain engaged in a continual and evolving dialogue
through their ideas and their work, and until such time as society is completely explained, the branches of sociology’s family
tree will continue to grow in remarkable ways.
CLOSING COMMENTS
We hope that this chapter has given you a thorough and compelling introduction to the study of sociology and that perhaps you, too, will find it an appealing pursuit. Many of you
will have already started a sociological journey, although
likely a casual or personal one . . . until now. The popularity
of reality TV speaks to our fascination with the everyday
lives of other people, whether Hoarders or Shark Tank or The
Real Housewives of ________ (fill in the blank). As students of
sociology, we are interested in everyday life because we are
excited to understand more about how its patterns and processes create our larger social reality. As we become better
social analysts, using strategies to set aside any blinding
preconceptions or distracting conclusions, we can become
better acquainted with some of the fundamental tools that
can turn our natural curiosity into scientific inquiry. A sociological perspective allows us to grasp the connection between
our individual experiences and the forces and structures of
Closing Comments
35
Everything You Need to Know
about Sociology
“
“
Sociology is
the systematic
or scientific
study of human
society and
social behavior,
from large-scale
institutions and
mass culture
to small groups
and individual
interactions.
36
THEORIES OF
SOCIOLOGY
✱
Structural functionalism: The
assumption that society is a unified whole that functions because
of the contributions of its separate
structures.
✱
Conflict theory: The belief that
social conflict is the basis of society
and social change that emphasizes a
materialist view of society, a critical
view of the status quo, and a dynamic
model of historical change.
✱
Weberian theory: The application
of economic logic to human activity
that uses formal rules and regulations in order to maximize efficiency
without consideration of subjective
or individual concerns.
✱
Symbolic
interactionism: An
approach that sees interaction and
meaning as central to society and
assumes that meanings are not
inherent but are created through
interaction.
✱
Postmodern theory: An approach
that suggests that social reality is
diverse, pluralistic, and constantly in
flux.
✱
Midrange theory: An approach that
integrates empiricism and grand
theory.
REVIEW
1. What does it mean to possess a sociological imagination? Think of your
favorite food. What historical events
had to happen and what institutions
have to function in order for this food
to be available? What sort of meanings does it have?
2. How does the level of analysis you
adopt affect your assumptions about
how society works? Could Pam Fishman have done her research on gender and power in conversations from
a macro perspective? Perhaps with
a survey? Could Christine Williams
have done her research on gender and
power in occupations from a micro
perspective? Perhaps with interviews? How might this change their
conclusions?
3. Symbolic interactionism argues that
meanings are not inherent in things
themselves but are socially derived
and negotiated through interaction
with others. Think of some recent
fashion trend. Can you describe this
trend in terms of what it means to
those who embrace it? What sorts of
interactions produce and maintain
this meaning?
Key Works in Sociology
1837
Harriet Martineau, Society in America
1838
Auguste Comte, Cours de Philosophie Positive
1848
Karl Marx & Friedrich Engels, The Communist Manifesto
1867
Karl Marx, Das Kapital
1893
Émile Durkheim, The Division of Labor in Society
1897
Émile Durkheim, Suicide
1902
Charles Horton Cooley, Human Nature and the Social Order
1903
W. E. B. DuBois, The Souls of Black Folk
1904
Max Weber, The Protestant Ethic and the Spirit of Capitalism
1912
Émile Durkheim, The Elementary Forms of the Religious Life
1921
Max Weber, Economy and Society
1934
George Herbert Mead, Mind, Self, and Society
1937
Talcott Parsons, The Structure of Social Action
1949
Robert Merton, Social Theory and Social Structure
1956
C. Wright Mills, The Power Elite
1959
C. Wright Mills, The Sociological Imagination
1959
Erving Goffman, The Presentation of Self in Everyday Life
1966
Peter Berger & Thomas Luckmann, The Social
Construction of Reality
1981
bell hooks, Ain’t I a Woman?
1984
Pierre Bourdieu, Distinction
1989
Catharine MacKinnon, Toward a Feminist Theory of the State
EXPLORE
The Rationality of
Irrationality
George Ritzer applied Max Weber’s
theories of bureaucracy and rationality
to the fast-food industry. Visit the
Everyday Sociology blog to learn how
Weber’s theories adapt to everyday life.
http://wwnPag.es/trw401
37
CHAPTER 2
Studying Social Life:
Sociological Research
Methods
umorist Dave Barry, the Pulitzer Prize–winning columnist and author, has written many
H
entertaining articles as a reporter and social commentator. Some of his thoughts on
college, however, seem particularly appropriate for this chapter. In one of his most pop-
ular essays, Barry advises students not to choose a major that involves “known facts” and
“right answers” but rather a subject in which “nobody really understands what anybody else is
talking about, and which involves virtually no actual facts” (Barry 1987, p. 203). For example,
sociology:
38
39
For sheer lack of intelligibility, sociology is far and away the number-one subject. I sat through hundreds of hours of sociology courses, and read gobs of
sociology writing, and I never once heard or read a coherent statement. This
is because sociologists want to be considered scientists, so they spend
most of their time translating simple, obvious observations into scientificsounding code. If you plan to major in sociology, you’ll have to learn to do
the same thing. For example, suppose you have observed that children cry
when they fall down. You should write: “Methodological observation of the
sociometrical behavior tendencies of prematurated isolates indicates that a
causal relationship exists between groundward tropism and lachrimatory, or
‘crying’ behavior forms.” If you can keep this up for fifty or sixty pages, you
will get a large government grant.
Although Barry exaggerates a bit, if there weren’t some truth to what he is
saying, his joke would be meaningless. While sociologists draw much of their inspiration from the natural (or “hard”) sciences (such as chemistry and biology) and
try to study society in a scientific way, many people still think of sociology as
“unscientific” or a “soft” science. In response, some sociologists may try too hard
to sound scientific and incorporate complicated terminology in their writing.
It is possible, of course, to conduct research and write about it in a clear,
straightforward, and even elegant way, as the best sociologists have demonstrated. Contrary to Barry’s humorous claims, sociology can be both scientific and
comprehensible. So let’s turn now to a discussion of how sociologists conduct
their research, which includes the methods of gathering information and conveying
that information to others. For the record, Dave Barry went to Haverford College
near Philadelphia, where he majored in English.
40
CHAPTER 2
Studying Social Life: Sociological Research Methods
HOW TO READ THIS
CHAPTER
In Chapter 1 we introduced you to a set of tools that will help
you develop a sociological imagination and apply particular
theoretical perspectives to the social world. In this chapter
you will acquire methodological tools that will help you to
further understand social life. The tools will also help you in
the Data Workshops throughout the book, which are designed
to give you the experience of conducting the same type of
research that professional sociologists do. For this reason,
we recommend that you look at this chapter as a sort of “ howto” guide: Read through all the “directions” first, recognizing
that you will soon be putting these methods into practice.
Then remember that you have this chapter as a resource for
future reference. These methods are your tools for real-world
research—it’s important that you understand them, but even
more important that you get a chance to use them.
An Overview of Research
Methods
While theories make hypothetical claims, methods produce
data that will support, disprove, or modify those claims. Sociologists who do quantitative research work with numerical
data; that is, they translate the social world into numbers that
can then be manipulated mathematically. Any type of social
statistic is an example of quantitative data: You may have read
in the newspaper, for instance, that in 2015 some 34 percent
of male drivers involved in fatal motor vehicle crashes had a
blood alcohol content at or above 0.08 percent, compared with
21 percent of female drivers (Insurance Institute for Highway Safety 2016). Quantitative methodologies distill large
amounts of information into numbers that are more easily
communicated to others, often in the form of rates and percentages or charts and graphs.
Sociologists who do qualitative research work with nonnumerical data such as texts, written field notes, interview
transcripts, videos, or photographs. Rather than condensing
lived experience into numbers, qualitative researchers try to
describe the cases they study in great detail. They may engage
in participant observation, in which they enter the social
world they wish to study, or they may do in-depth interviews;
analyze transcripts of conversations; glean data from historical books, letters, or diaries; and even use social networking
sites or text messages as sources of data for their investigations. Sociologist Gary Fine, for example, has observed a variety of different social worlds, including those of professional
restaurant chefs (1996), members of high school debate teams
(2001), and meteorologists who predict the weather (2010).
Fine was able to discover important sociological insights
through immersion in each of the social worlds he studied.
Sociological Methods Take Many Forms Sociologists use both
quantitative methods, such as surveys, and qualitative methods,
such as participant observation, to study the social world.
Qualitative researchers like Fine
find patterns in their data by
using interpretive rather than
statistical analysis.
The Scientific
Approach
The scientific method is the
standard procedure for acquiring and verifying empirical
(concrete, scientific) knowledge.
The scientific method provides
researchers with a series of basic
steps to follow; over the years,
sociologists have updated and
modified this model so that it better fits the study of human behaviors. While not every sociologist
adheres to each of the steps in
order, the scientific method provides a general plan for conducting research in a systematic way
(see Figure 2.1).
QUANTITATIVE RESEARCH
research that translates the social
world into numbers that can be
treated mathematically; this type
of research often tries to find
cause-and-effect relationships
QUALITATIVE RESEARCH
research that works with
nonnumerical data such as texts,
field notes, interview transcripts,
photographs, and tape recordings;
this type of research more often
tries to understand how people
make sense of their world
SCIENTIFIC METHOD
a procedure for acquiring
knowledge that emphasizes
collecting concrete data through
observation and experimentation
LITERATURE REVIEW a
thorough search through
previously published studies
relevant to a particular topic
1. In the first step, the researcher identifies a problem or
asks a general question, like “Does violent TV lead to
violent behavior?” and begins to think about a specific
research plan designed to answer that question.
2. Before proceeding, however, a researcher usually does
a literature review to become thoroughly familiar
with all other research done previously on a given topic.
Doing so will prevent a researcher from duplicating
work that has already been done and may also provide
the background upon which to conduct new research.
An Overview of Research Methods
41
1. Identify a
problem or ask
a question
2. Conduct a
literature
review
7. Disseminate
findings
3. Form a
hypothesis;
give operational
definitions to
variables
6. Analyze data
Figure 2.1 Steps of the
Scientific Method While
5. Collect data
4. Choose a
research design
or method
3. Next, the researcher forms a hypothesis, a theoretical statement that she thinks will explain the relationship between two phenomena, which are known as
variables. In the hypothesis “Watching violence on TV
causes children to act violently in real life,” the two variables are “watching violence on TV” and “acting violently.”
In short, the researcher is saying
one variable has a causal connecHYPOTHESIS a theoretical
tion to the other. The researcher
statement explaining the
can use the hypothesis to predict
relationship between two or
possible outcomes: “If watching
more phenomena
violence on TV causes children
VARIABLES two or more
to act violently in real life, then
phenomena that a researcher
exposing five-year-olds to violent
believes are related; these will be
TV shows will make them more
examined in the experiment
likely to hit the inflatable clown
OPERATIONAL DEFINITION
doll placed in the room with them.”
a clear and precise definition
The researcher must clearly give
of a variable that facilitates its
an operational definition to the
measurement
variables so that she can observe
and measure them accurately. For
example, there is a wide range of violence on television
and in real life. Does “violence” include words as well as
actions, a slap as well as murder?
4. In this step, the researcher chooses a research design or
method to use to conduct her study. A classic example is
to perform an experiment meant to isolate variables in
42
CHAPTER 2
not all sociologists follow
these seven steps in
lock-step order, the scientific
method provides a general
overview of the research
process.
order to best examine their relationship to one another.
Sociologists use a range of methods and sometimes
combine one or more methods. These will be discussed
in greater depth later in the chapter.
5. The researcher then collects the data. In this case,
the researcher would conduct the experiment by first
exposing kids to TV violence, then observing their
behavior toward the clown doll. Data might be collected
by using video equipment as well as by taking notes.
6. Next, the researcher must analyze the data, evaluating
the accuracy or inaccuracy of the hypothesis in predicting the outcome. In the real-life experiment on which
this example is based, the children were more likely to
hit the clown doll themselves if they saw the TV actors
being rewarded for their violent behavior; if the actors
were punished for their behavior, the children were less
likely to hit the doll (Bandura 1965).
7. Finally, the researcher then disseminates the findings of the experiment in the scientific community
(often through presentations at professional meetings,
through publications, or in the classroom) as well as
among the general public, thus completing the last step
in the research process.
One limit of the scientific method is that it can’t always
distinguish between correlation and causation. If two
Studying Social Life: Sociological Research Methods
Nicolaus Copernicus proposed that the earth revolved around
the sun (Armitage 1951). Using mathematical methods, Copernicus arrived at a new theory, heliocentrism, in which the earth
rotates around the sun and on its own axis—thereby accounting for the twenty-four-hour days as well as the four seasons
of the year. This caused what Kuhn called a paradigm shift,
a major break from the assumptions made by the previous
model. Paradigm shifts occur when new data force new ways
of looking at the world. And methods are what generate data.
Which Method to Use?
Violence on Television In his famous 1965 study, Albert Bandura
supported his hypothesis that watching violence on TV causes
children to act violently in real life by observing children who,
after watching a video of an adult beating a doll, then behaved
similarly toward the doll.
variables change in conjunction with each other, or if a change
in one seems to lead to a change in the other, they are correlated. Even if they are correlated, though, the change in one
variable may not be caused by the change in the other variable.
Instead, there may be some intervening variable that
causes the changes in both. The classic example is the correlation between ice cream sales and rates of violent crime. As
ice cream sales increase, so do rates of violent crime like murder and rape. Does ice cream consumption cause people to act
violently? Or do violent actions cause people to buy ice cream?
Turns out, it’s neither—this is what is known as a spurious
correlation. Both ice cream sales and violent crime rates
are influenced by a third variable: weather. As the temperature climbs, so do people’s rates of ice cream purchase and the
likelihood that they’ll be involved in a violent crime (probably
because they are outside for more hours of the day and hence
available to each other in a way that makes violent crime
possible). Knowing that correlation does not equal causation
is important, as it can help us all be more critical consumers of
scientific findings.
We are constantly gathering data in order to understand
what is true. Philosopher of science Thomas Kuhn, in fact,
argued that truth is relative and dependent on the paradigm
through which one sees the world (1962/1970). Paradigms are
broad theoretical models about how things work in the social
and natural worlds. For example, humans believed for centuries that the universe revolved around the earth. It’s easy
to understand why. The available data, after all, seemed
to support such a theory: we don’t feel the earth moving
beneath us, and it appears from our vantage point that the
stars, sun, and moon rise and set on our horizon. This earthcentered, or geocentric, view of the universe was the basis for
all scientific theory until 1543, when the Polish astronomer
Since each sociological method has specific benefits and
limitations, each is more appropriate for certain types of
research. Thus, when a researcher begins a project, one of
her most important decisions
is which methods to use. Suppose, for example, a sociologist CORRELATION a relationship
is interested in studying Wood- between variables in which they
change together and may or may
stock, one of the major musical
not be causal
and cultural milestones of the
1960s. Although there are many CAUSATION a relationship
ways to approach this event, our between variables in which a
change in one directly produces a
sociologist wants to study the
change in the other
attendees’ experiences. What
was it really like to be at Wood- INTERVENING VARIABLE
stock? What did it mean to those a third variable, sometimes
overlooked, that explains the
who were there? What are their
relationship between two other
interpretations of this iconic variables
moment in hippie culture?
During the event itself, the SPURIOUS CORRELATION
the appearance of causation
ideal method for studying the fesproduced by an intervening
tivalgoers at Woodstock might variable
have been to assemble a team
of researchers trained in par- PARADIGM SHIFT a major
change in basic assumptions of a
ticipant observation; that is, they
particular scientific discipline
would actually be in the thick of
things, observing and participating at the same time. They could gather firsthand data on the
music, clothes, dancing, drugs, “free love,” and so forth. However, the opportunity to be a participant observer of that particular cultural phenomenon has long since passed. What are
some other options?
Interviews are a possibility. The researcher could ask
Woodstock attendees to recount their experiences. But how
would she recruit them? Woodstock-goers live all over the
world now, and it might be difficult (and expensive) to track
down enough of them to make an interview study feasible.
Another problem with interviewing this group: The threeday event happened more than forty years ago. How would the
passage of time affect their memories? How much detail could
they actually remember about the experience after so long?
How about a survey? The researcher could certainly send
a questionnaire through the mail or administer it online, and
An Overview of Research Methods
43
What Was It Really Like at Woodstock? You could use many different methodologies to investigate this question, including interviews,
surveys, existing sources, or experiments.
this method would be much less expensive than face-to-face
interviews. But here she runs into the same problem as with
an interview study: How does she find all these folks? A standard tactic for recruiting survey participants involves placing
an ad in a local newspaper. But an ad in the New York Times, for
example, or even a community website like Craigslist would
draw only a limited number of Woodstock alumni. Also, some
attendees might want to put that part of their lives behind
them; others who receive the questionnaire in the mail might
send it straight into the trash. Finally, the researcher might
encounter the problem of impostors—people who say they
were at Woodstock but were really nowhere near it.
What about using existing sources? Plenty has been written about Woodstock over the years. Many firsthand accounts
have been published, and there is an abundance of film and
photography as well. Our researcher could use these materials to analyze the concert from the perspectives of the participants. These accounts would necessarily be selective, focusing
only on particular aspects of the Woodstock experience.
Is it possible to conduct an experiment that replicates the
original Woodstock? Some would say that Woodstock 1999
was such an experiment and that it failed miserably, with
fires, violence, arrests, and acres of mud. However, systematic
44
CHAPTER 2
scientific experiments are different from blatant attempts to
cash in on the Woodstock mystique. While the unique conditions of the 1969 gathering cannot be re-created in a lab setting, it is possible to identify some of the defining features of
the Woodstock experience and to explore those experimentally. Over a three-day period, tens of thousands of strangers
came together in a mass gathering, mostly devoid of any official presence (no cops, fences, roads, ticket booths, or portapotties) and had an almost entirely peaceful experience. How
did this happen? Altruism, cooperation, and trust between
strangers are some of the measurable group qualities that
seem to have been present. An experimenter might be able to
create laboratory environments in which subjects participate
in activities that highlight one or more of these qualities—
even without the mud, music, and drugs that were part of the
original Woodstock experience.
No matter what methodological choice our researcher
makes, she will sacrifice some types of information in order to
acquire others, and she will trade in one set of advantages and
disadvantages for another. Her choices will be guided not only
by what she wants to accomplish sociologically but also by the
methods she is a competent practitioner of, the time in which
she wants to complete the project, the resources available from
Studying Social Life: Sociological Research Methods
any funding agencies, and her access to cooperative, qualified
people, both as respondents and as research assistants.
The rest of this chapter will discuss six methods in detail:
ethnography/participant observation, interviews, surveys,
existing sources, experiments, and social network analysis.
We will see how various sociologists have used these methods
to conduct research on the general topic of “family dynamics.”
Ethnography/Participant
Observation
Ethnography is one of the most commonly
used research methods in the social sciences.
Also referred to as ethnographic research, it is a
qualitative method that allows for the study of a
wide variety of people and places. A key feature of this method
is fieldwork; research takes place in naturally occurring social
environments out in the real world, where the researcher can
study firsthand the day-to-day lives of the people there. Ethnographic research is conducted through participant observation, so the terms are often used interchangeably. With
this method the researcher must become a participant in the
group or setting being studied as well as an observer of it. This
method often entails deep immersion into a field site, sometimes lasting over a period of months or even years, so that the
researcher can develop a member’s eye view and come to know
the social world from the inside out. Ethnography, which literally means “writing [from the Greek graphos] culture [ethnos],”
is also the term used for the product of participant observation
research; it is a written report of the results of the study, often
presented in book form.
The first order of business in participant observation
research is to gain entry or access to the chosen field site
or setting. Certain groups may be more or less difficult to
approach, as you can imagine, and there may be some places
where no outsider is allowed to go. Still, sociologists have
been able to study an astounding number of different and varied social worlds. Once access has been negotiated, it is also
important for researchers to establish good rapport with their
subjects. Researchers may differ in their levels of involvement
with a group or in their closeness to certain members. But it is
often the case that trust and acceptance are necessary before
research can begin in earnest.
Data are collected primarily through writing detailed field
notes every day to document what happened. Some researchers may also take photos or videos in the course of their
fieldwork, but honing their own observational skills is most
critical. Field notes describe the scene or setting, as well as
the activities and interactions of the researcher and the group
members, in as much detail as possible; they become the basis
of the data analysis the researcher does later on.
Some researchers do a form of participant observation
called autoethnography where they produce richly detailed
accounts of their own thoughts, feelings, and experiences in
the field as a focal point of their study (Ellis 1997). Autoethnographers theorize a link between personal and cultural
experiences, and their writings are meant to evoke responses
in the readers. Both personal and analytical, autoethnography
is one of the newer qualitative methods employed by sociologists (Ellis, Adams, and Bochner 2010).
Researchers sometimes take brief, sketchy notes in the
field, writing key words or short quotations in small notebooks, on cocktail napkins, or
in text messages. These jottings
ETHNOGRAPHY a naturalistic
can help jog their memories when method based on studying people
they sit down to write at the end in their own environment in order
of the day and elaborate on the to understand the meanings they
details. Sometimes, however, it is attribute to their activities; also
not possible to write while in the the written work that results from
field and researchers must rely on the study
“head notes,” that is, on memory PARTICIPANT OBSERVATION
a methodology associated
alone.
Anthropologist Clifford Geertz with ethnography whereby the
(1973), well known for his work researcher both observes and
becomes a member in a social
on Indonesian culture and
setting
society, coined the term thick
description to convey the quali- ACCESS the process by which
ties of well-written field notes. an ethnographer gains entry to a
field setting
It takes more than mere photographic detail to make field notes RAPPORT a positive relationship
“thick”; sensitivity to the context often characterized by mutual
and to interactional details such trust or sympathy
as facial expressions and tone of FIELD NOTES detailed notes
voice enriches what might other- taken by an ethnographer
wise be just a list of events. Thick describing her activities and
description involves exploring all interactions, which later become
the basis of the analysis
the possible meanings of a phenomenon (for example, a blinking AUTOETHNOGRAPHY a form
eye) within a particular cultural of participant observation where
setting. A good ethnography is the feelings and actions of the
researcher become a focal point
not only systematic and holistic,
of the ethnographic study
but it should also allow the reader
to understand what the world is THICK DESCRIPTION the
presentation of detailed data
like from another’s perspective.
on interactions and meaning
One example of participant
within a cultural context, from the
observation research is Kathryn perspective of its members
Edin and Maria Kefalas’s study of
poor moms, in their ethnography
Promises I Can Keep: Why Poor Women Put Motherhood before
Marriage (2005). Edin and Kefalas wanted to examine a group
that faces harsh judgments from the mainstream: urban single
moms. For years, policymakers and mainstream Americans
have focused on single motherhood as the source of a variety
of social problems. Edin and Kefalas wanted to see the issue
from the perspective and lives of the women being stigmatized
in order to uncover the realities of single motherhood. Their
goal was to give poor single mothers the ability to personally
Ethnography/Participant Observation
45
answer the question that wealthier Americans ask of them: Why
and activities of the researcher
don’t they get married? And
influence what is going on in the
why have babies if they have to
field setting
struggle so hard to support them?
GROUNDED THEORY an
Edin moved her entire family to
inductive method of generating
East Camden, New Jersey, where
theory from data by creating
they lived for two and a half years
categories in which to place data
while she did her research. In
and then looking for relationships
order to become more integrated
among categories
into the community, she joined
REPLICABILITY research that
the local church, volunteered at
can be repeated and, thus, later
after-school and summer proverified by other researchers
grams, ate at local restaurants,
VALIDITY the accuracy of a
shopped at local stores, taught
question or measurement tool;
Sunday school, and went to comthe degree to which a researcher
munity events. Kefalas volunis measuring what he thinks he
teered at the local GED tutoring
is measuring
program for teen mothers.
REPRESENTATIVENESS the
Edin and Kefalas were able
degree to which a particular
to
study 162 black, white, and
studied group is similar to, or
Puerto
Rican mothers with an
represents, any part of the
average age of twenty-five. All of
larger society
the women were single parents
BIAS an opinion held by the
who earned less than $16,000
researcher that might affect the
a year. What Edin and Kefalas
research or analysis
discovered was that motherhood, from the perspective of
many of the women they met, was a stabilizing agent in their
lives. Rather than disrupting their path to success, many of the
REFLEXIVITY how the identity
Richard Mitchell’s Dancing at Armageddon In order to learn
about militant groups’ ideologies, Richard Mitchell had to conceal
his identity and use covert methods.
46
CHAPTER 2
moms viewed their babies as the only positive factor in their
lives. Numerous stories detailed the troubled directions in
which the women’s lives were heading before they had their
children. The conclusions Edin and Kefalas were able to draw
from their ethnographic research were contrary to widespread opinion about the consequences of single motherhood
for many women in poverty: the (perceived) low cost of early
child-rearing and the high value and worth of mothering are
enough to combat the difficulties of single motherhood.
Ethnographic researchers must pay attention to how
their own social statuses—including gender, age, race, and
parenthood—shape the kind of access they can have and,
hence, the kind of knowledge they can obtain as part of their
research. The fact that Edin and Kefalas were women and
mothers themselves played a role in their ability to create rapport and gain access as they lived and worked in East Camden.
Participant observers must also consider that their own presence probably affects the interactions and relationships in
the group they are observing, an idea known as reflexivity. A
researcher’s personal feelings about the members of a group
also come into play. Ethnographers may feel respect, contempt, curiosity, boredom, and other emotions during their
time in the field, and these feelings may influence their observations. It is true that other kinds of researchers also have to
take their feelings into account. But because ethnographers
have such close personal ties to the people they study, the
issue of reflexivity is especially important to them.
Like Edin and Kefalas, most ethnographers are “overt” about
their research roles; that is, they are open about their sociological intentions. Overt research is generally preferred, because it
eliminates the potential ethical problems of deception. Sometimes, however, circumstances dictate that researchers take a
“covert” role and observe members without letting them know
that they are doing research. One researcher who kept his identity secret is Richard Mitchell, who studied militant survivalist groups for many years (2001). In order to be a participant
observer in such groups, Mitchell sometimes had to present
himself as an eager apostle, a true believer in the survivalists’
paranoid, racist ideologies. Often this meant being surrounded
by men who were heavily armed and deeply suspicious of outsiders (Mitchell and Charmaz 1996). However, he also felt that
the value of the research was worth the risk, that it was more
important than his own personal peril and the ethical objections of those who disapprove of covert research because it provided insight into a secretive group whose actions could pose a
danger to the larger society.
Ethnographers look for patterns and themes that are
revealed in their field notes. In other words, they use an inductive approach: they start by immersing themselves in their field
notes and fitting the data into categories, such as “episodes of
conflict” or “common vocabulary shared by members.” Identifying relationships among these categories then allows ethnographers to build theoretical propositions, a form of analysis
known as grounded theory (Glaser and Strauss 1967).
Studying Social Life: Sociological Research Methods
Advantages and
Disadvantages
DATA WORKSHOP
ADVANTAGES
1. Ethnographic research excels at telling richly detailed
stories that contribute to our understanding of social
life. It offers a means of studying groups whose stories
might not otherwise be told (Katz 1997). These include
deviant groups such as fight clubs (Jackson-Jacobs
2004) as well as exceptional groups such as elite college
athletes (Adler and Adler 1991).
2. Ethnographic research can challenge our taken-forgranted notions about groups we thought we knew. For
instance, from Edin and Kefalas’s work on single mothers, we learn that these women are not the irresponsible,
unstable individuals we may have thought they were.
They desire and seek out the best for their children, just
like mothers in other groups and communities.
3. The detailed nature of ethnographic research can help
reshape the stereotypes we hold about others and on
which social policy is often based. A study like that of
Edin and Kefalas can have policy consequences because
it sheds light on the motivations and needs of single
urban mothers, as well as giving us a clear picture of the
resources available to them.
4. Much of the pioneering methodological innovation of the
last half-century has come from ethnography, especially
on the issue of reflexivity and researcher roles in the field.
DISADVANTAGES
1. Ethnographic research suffers from a lack of
replicability, the ability of another researcher to
repeat or replicate the study. Repeating a study in order
to test the validity of its results is an important element of the scientific method, but because of the unique
combinations of people, timing, setting, and researcher
role, no one can ever undertake the same study twice.
2. A major critique has to do with an ethnographic study’s
degree of representativeness—whether a particular
study can apply to anything larger. What is the value of
studying relatively small groups of people if one cannot then say that these groups represent parts of the
society at large? Though Edin and Kefalas’s work focused
on East Camden, their conclusions are supposed to apply
to single mothers in any number of other cities as well.
3. Participant observers must also be wary of personal
bias. There is always a possibility that prejudice or favor
can slip into the research process. Not all researchers
are transparent about their own agendas. We need to
keep in mind how a researcher’s own values and opinions might affect his research and analysis.
Analyzing
Everyday Life
Watching People Talk
Participant observation research requires
a keen eye and ear, and field notes must
faithfully capture the details of what is seen
and heard. While writing field notes may
sound fairly easy (don’t we all know how to describe the
things we’ve observed?), it’s actually one of the most grueling forms of data collection in the social sciences. Why?
Because thick description is a much more demanding task
than the casual description you’re used to providing in
everyday conversation. It requires a rigorous consciousness
of what is going on around you while it is happening and a
strenuous effort to recall those goings-on after leaving the
field and returning to your computer to type them up.
This Data Workshop gives you an opportunity to practice doing ethnographic research (make sure you have
read and reviewed that section of the chapter). Specifically, it is an exercise in writing field notes using what Clifford Geertz calls thick description. To make things a little
easier, you’ll focus on listening first and then on watching.
The verbal and the visual are separated so that you can
concentrate on one kind of description at a time. In your
future ethnographic work, you’ll be writing field notes that
describe both verbal and nonverbal behavior at once.
✱ Field Observations: First, for five to ten minutes, lis-
ten to (eavesdrop on) a conversation whose participants you can’t see. They might be sitting behind you
on a bus or at a nearby table in a restaurant—you’re
close enough to hear them but positioned so that
you can’t see them. Then, for five to ten minutes,
observe a conversation you can’t hear—one taking place, for example, on the other side of the campus
quad. Even though you can’t hear what’s being said,
you can see the interaction as it takes place.
✱ Written Descriptions: Write an extremely detailed
description of each conversation. Describe the participants and the setting, and include your ideas
about what you think is going on and what you think
you know about the participants. Try to describe
everything you heard or saw to support any conclusions you draw. For each of the five- to ten-minute
observation periods, you should aim to take two or
more double-spaced pages of field notes.
Ethnography/Participant Observation
47
There are two options for completing this Data Workshop:
PREP- PAIR- SHARE Choose a partner and exchange
your field notes. As you read through your partner’s descriptions, mark with an asterisk (*) the passages where you
can see and hear clearly the things your partner describes.
Circle the passages that contain evaluative words (like
“angry” or “sweet”) or summaries of action or conversation
rather than detailed description (like “They argued about
who would pay the bill”). And place a question mark next to
the passages where you are left feeling like you would like
to know more. Your partner will do this with your descriptions as well, and you can discuss your responses to each
other’s work. Finally, as a class, use your discussions to
develop a group consensus about what constitutes good
descriptive detail. This is the kind of detail ethnographers
strive to produce in their field notes every day.
DO- IT-YOURSELF Write a two- to three-page essay
discussing your fieldwork experience. What was it like
to do participant observation research? Did you find
listening or watching more or less difficult, and why? How
did your data differ with each of the observations? Provide
examples of thick description from your field notes, and
make sure to attach your field notes to your paper.
Interviews
You’ve probably seen countless interviewers, microphone in hand, clamoring to ask
their questions at the crime scene, after the big
game, or on the red carpet. Sociologists also use
interviews—face-to-face, information-seeking conversations—to gather qualitative data directly from research
subjects, or respondents. When sociologists conduct interviews, they try to do so systematically and with a more scientific approach than is used
for the kind of interviews you
INTERVIEWS person-to-person
might typically see on TV or
conversations for the purpose of
read in the news. Sometimes,
gathering information by means of
questions posed to respondents
interviews are the only method
used in a research project, but
RESPONDENT a participant in a
sociologists may also combine
study from whom the researcher
interviews with other methods,
seeks to gather information
such as participant observation
TARGET POPULATION the
or analysis of existing sources.
entire group about which a
Closely related to interviews are
researcher would like to be
surveys, which we will consider
able to generalize
in the next section. Both methSAMPLE the members of the
ods are concerned with asking
target population who will actually
people questions, usually very
be studied
specific groups of people as well
48
CHAPTER 2
as particular kinds of questions. Interviews, however, are
always conducted by the researcher, whereas surveys may be
taken independently by the respondent.
When using interviews to collect data about a particular
question or project, sociologists must first identify a target population, or group that is the focus of their study.
If it is a large group, for instance, all parents with children
under eighteen years of age, it might be impossible to study
each and every one of them. Researchers, then, must select
a sample, or a smaller group that is representative of the
larger group. The sample will be used to make generalizations that can apply to the larger target population. The number of possible respondents in a sample depends on the type
of study, the nature of the questions, and the amount of time
and staff available. In most research studies, interviews can
be administered to only a limited number of people, so the
scope of such projects is usually smaller than for other methods, such as surveys. While most interviews are conducted
one on one, some researchers will organize a focus group, in
which a number of participants (perhaps five to ten) will be
interviewed at the same time, also allowing for group members to interact with each other. This may be one means of
increasing the sample size of a study. Researchers must get
informed consent from those who will be participating in
the study; in other words, respondents must know what they
are getting into and explicitly agree to participate. This is
particularly important because most interviews are audio or
video recorded.
Sociologist Tamara Mose used interviews in her recent
study of how parents and children benefit from playdates. Her
curiosity about the ritual of the playdate arose as she raised
her own children in a diverse and gentrifying neighborhood
in Brooklyn, New York. In her 2016 book, The Playdate: Parents, Children and the New Expectations of Play, Mose looks at
how parents arrange private play opportunities, ostensibly for
their children, but also for their own professional and personal
benefit. As she conducted and analyzed her interviews, Mose
noticed that playdates often ensure that both parents and
children socialize with people much like themselves. Even
the type of snacks provided at playdates makes a difference.
One health-conscious mom grumbled that another child’s
parents had served Domino’s pizza and was contemplating
switching schools so that he would no longer be exposed to
such undesirable refreshments—or the families who serve
them (Mose 2016, pp. 133–134). By excluding others who are
different, less affluent, or even just “out of the zone” (New York
City slang for kids from a different school district), playdates
reproduce inequalities of class and race as well as enhance
family privilege.
Arlie Hochschild used interviews to conduct her landmark study on parents in two-career families, The Second
Shift (Hochschild and Machung 1989). In this book, Hochschild looks at how couples handle the pressures of working
at a job and then coming home to what she calls “the second
Studying Social Life: Sociological Research Methods
Turning Play into Work Tamara Mose conducted interviews
with parents of young children in New York City for her study
of playdates and how these organized meetings reproduce
inequalities based on race and class.
shift”—doing housework and taking care of children. Hochschild, who was herself in a two-career family, wanted to
find out how couples were dealing with changing family
roles in light of the fact that more women had entered the
workforce. Were women able to juggle all their responsibilities, and to what extent were men helping their wives
in running the household? Hochschild and her assistants
interviewed fifty couples in two-career marriages and fortyfive other people who were also a part of the respondents’
domestic arrangements, such as babysitters, day-care providers, and teachers. From this sample of households that
Hochschild studied, we can now extrapolate to a much larger
population; her findings should also be applicable to similar
couples elsewhere.
When conducting an interview, how do you know what
to ask? Composing good questions is one of the most difficult parts of interviewing. Most interviewers use many
different questions, covering a range of issues related to
the project. Questions may be closed- or open-ended. A
closed-ended question imposes a limit on the possible
response: for example, “Are you for or against couples living together before they are married?” An open-ended
question, on the other hand, allows for a wide variety of
responses: “What do you think about couples living together
before they are married?”
Researchers must be careful to avoid biased or leading
questions, those that predispose a respondent to answer
in a certain way. Overly complex questions are a problem,
as are double-barreled questions, those that involve too
many issues at one time. It is also important to be aware
of any ambiguous or inflammatory language that might
confuse or spark an emotional reaction on the part of the
respondent. Asking a single parent how difficult her life is
will elicit data about the difficulties, but not about the joys,
of parenthood. More neutral language, such as “Tell me
about the pluses and minuses of single parenthood,” is preferable. In some studies, researchers will solicit the entire
life history of a respondent, a chronological account of the
story of his life from childhood to the present or of some
portion of it.
Once the interviews have been conducted, they are usually
transcribed so that researchers can analyze them in textual
form; they can sort through the material looking for patterns
of similarities and differences among the answers. Some
researchers may use computer applications designed to help
analyze such data; others do it “by hand.” For her analysis,
Hochschild categorized the types of household chores done by
men and women and quantified the amount of time spent daily
and weekly on those chores. She then categorized couples as
“traditional,” “transitional,” or “egalitarian,” depending on
how they divided up household labor.
Advantages and
Disadvantages
ADVANTAGES
1. Interviews allow respondents to speak in their own
words; they can reveal their
own thoughts, feelings,
and beliefs, internal states
that would not necessarily
be accessible by any other
means. In so many other
instances, it is the researcher
who tells the story. A book
like The Second Shift, which
features direct quotations
from interview transcripts,
provides the reader with an
authentic and intimate portrait of the lives of married
couples. Hochschild was
able to get at the different
subjective experiences of
the women and men in her
study and to see how each of
them perceived the reality
of his or her situation.
2. Interviews may help the
researcher dispel certain
preconceptions and discover issues that might have
otherwise been overlooked.
For example, before Hochschild began her project,
FOCUS GROUP a process
for interviewing a number of
participants together that also
allows for interaction among
group members
INFORMED CONSENT a
safeguard through which
the researcher makes sure
that respondents are freely
participating and understand
the nature of the research
CLOSED-ENDED QUESTION a
question asked of a respondent
that imposes a limit on the
possible responses
OPEN-ENDED QUESTION a
question asked of a respondent
that allows the answer to take
whatever form the respondent
chooses
LEADING QUESTIONS questions
that predispose a respondent to
answer in a certain way
DOUBLE-BARRELED
QUESTIONS questions that
attempt to get at multiple issues
at once, and so tend to receive
incomplete or confusing answers
LIFE HISTORY an approach
to interviewing that asks for a
chronological account of the
respondent’s entire life or some
portion of it
Interviews
49
IN THE FUTURE
Action Research
n addition to the other methods discussed in this chapter,
action research is a growing trend in social science methodology. Action research combines social science research
with community problem solving and social change, in a way
that calls into question some of sociology’s closely held beliefs
about ethics, bias, and the role of the researcher.
While action research is not exactly new, it has been gaining popularity recently, across the social sciences as well as
in practice-oriented disciplines such as nursing, pubACTION RESEARCH
lic health, education, urban
a type of research aimed
planning, and management.
at creating social change,
Pioneers in action research
in which the researcher
tended to come from the
works closely with
members of a community
areas of inequality studies
who participate in the
such as feminist research,
research process and
critical race studies, and povcollaborate toward the
erty and community developgoal of social change
ment research, and there is
a clear historical link to the
ethnographers of the Chicago School, with their community and reform-oriented
approaches (Emerson 2002; Marullo 1999).
Action researchers are more likely than traditional
researchers to be invested in social change and community improvement goals. They see their research skills as
problem-solving tools, and they view those whom others
might call “research subjects” as active, collaborative, equal
participants in the project. In other words, action researchers do research with people, not on people, and see their work
as part of a “scholarship of engagement” (Rajaram 2007,
p. 139), rather than one of erudite distance.
An award-winning example of action research is the
work of Chicago’s Community Organizing and Family Issues
group (COFI). Its project “Why Isn’t Johnny in Preschool?”
sought to answer this question, particularly among families
in low-income, racially diverse neighborhoods, where kids
are less likely to be enrolled in early childhood education
programs. They sent community members, trained in sociological interview methods, out into their neighborhoods to
talk with more than 5,000 other parents about the barriers
to preschool enrollment. Their findings included family concerns about cost, transportation, and confusing paperwork
and bureaucracies, among other obstacles.
These findings were used to design outreach and public
awareness campaigns that promoted the importance of preschool attendance and provided information packets that
helped families find solutions to some of the problems identified in the research. Preschool attendance increased in the
targeted neighborhoods as a result (COFI 2009), and COFI
received the Leo P. Chall Award for its work “successfully
link[ing] research with social action, thereby strengthening
many other studies had already been conducted on families with two working parents, but few seemed to examine
in depth the real-life dilemma of the two-career family that
Hochschild herself was experiencing.
2. Another problem is representativeness: whether the conclusions of interview research can be applied to larger
groups. Because face-to-face interviewing is time consuming, interviews are rarely used with large numbers of
people. Can findings from a small sample be generalized
to a larger population? In regard to Hochschild’s research,
can we say that interviews with fifty couples, although
carefully selected by the researcher, give a true picture of
the lives of all two-career families? Hochschild answered
this question by comparing selected information about
her couples with data from a huge national survey.
I
DISADVANTAGES
1. Interview respondents are not always forthcoming or
truthful. They may be selective about what they say in
order to present themselves in the most favorable light.
Sometimes they are difficult to talk to, and at other
times they may try too hard to be helpful. Although an
adept interviewer will be able to encourage meaningful responses, she can never take at face value what
any respondent might say. To counteract this problem,
Hochschild observed a few of the families she had interviewed. She saw that what these couples said about
themselves in interviews was sometimes at odds with
how they acted at home.
50
CHAPTER 2
Surveys
How many times have you filled out a survey? Probably more times than you realize. If you responded
to the last U.S. government census, if you have
ever been solicited by a polling agency to give your
opinion about a public issue, or if you have ever been asked
Studying Social Life: Sociological Research Methods
community organizations and influencing public policy”
(Sociological Initiatives Foundation 2010).
As citizens become research collaborators and sociologists become research activists, there will inevitably be
some tension between research goals and practical goals.
Head Start A teacher works with the children of migrant and
seasonal workers in Illinois.
Addressing real-world problems means that methodologies
must be tailored to the constraints of the actual situation,
rather than adhere to the ideal-type models required by the
discipline. All participants must be allowed to be part of the
decision-making process, and all must be provided equal
access to information, data, and findings (which even the
most open-minded traditional researchers may balk at). Ethical considerations differ from those of traditional research
as well: action research is designed to bring about change
and is “aligned with values” (Riel 2010), so claims of objectivity are out of the question.
These differences make action research controversial
among more traditional social scientists, but this method
is gaining popularity among students. Action research provides both graduate and undergraduate students with the
opportunity to be of service in their communities, while also
fulfilling academic requirements, and many students prefer
this active approach to social change over a research project
that takes place entirely in a library or lab. More high schools
and colleges are making community service projects part of
their graduation requirements, and even more will likely do
so in the near future. Action research itself is fundamentally
future oriented due to its focus on social change and community improvement, and it provides a way to make a positive
impact while also advancing social science research. Does it
get any better than that?
to evaluate your college classes and instructors at the end of
a semester, you were part of somebody’s survey research.
Surveys are questionnaires that are administered to a
sample of respondents selected from a target population. One
of the earliest sociologists to use informal surveys was Karl
Marx. In the 1880s, Marx sent questionnaires to more than
25,000 French workers in an effort to determine the extent
to which they were exploited by employers. Although we don’t
know how many surveys were returned to him or what the
individual responses were, the project clearly influenced his
writing, which focused heavily on workers’ rights.
Today, many universities have research centers devoted
to conducting survey research. One such center is the
National Marriage Project at Rutgers University in New
Jersey, where sociologists have been engaged in ongoing
studies of the health of marriage and family in America,
issuing a series of reports on what they call “The State of
Our Unions” over the past several years. Researchers have
surveyed young adults in their twenties about a range of
topics, including their attitudes toward dating, cohabitation, marriage, and parenthood.
Survey research tends to be macro and quantitative in
nature: it looks at large-scale social patterns and employs statistics and other mathematical
means of analysis. Social scien- SURVEYS research method
tists who use surveys must follow based on questionnaires that
specific procedures in order to are administered to a sample
produce valid results. They need of respondents selected from a
a good questionnaire and wise target population
sample selection. Most surveys LIKERT SCALE a way of
are composed of closed-ended formatting a survey questionnaire
questions, or those for which all so that the respondent can
possible answers are provided. choose an answer along a
Answers may be as simple as a continuum
“yes” or “no” or more complex. A
common type of questionnaire is based on the Likert scale, a
format in which respondents can choose along a continuum—
from “strongly agree” to “strongly disagree,” for example.
Surveys
51
Some questionnaires also offer such options as “don’t know”
or “doesn’t apply.” Surveys may include open-ended questions,
or those to which the respondents provide their own answers.
These are often formatted as write-in questions and can provide researchers with more qualitative data.
Both questions and possible (given) answers on a survey
must be written in such a way as to avoid confusion or ambiguity. While this is also true for interviews, it is even more important for surveys because the researcher is not generally present
to clarify any misunderstandings. Common pitfalls are leading
questions; negative questions,
which ask respondents what they
NEGATIVE QUESTIONS survey
don’t
think instead of what they
questions that ask respondents
do;
and
double-barreled queswhat they don’t think instead of
tions. Bias can also be a problem if
what they do think
questions or answers are worded
PILOT STUDY a small-scale
in a slanted fashion.
study carried out to test the
The format of a questionnaire
feasibility of conducting a study
is also important. Something as
on a larger scale
simple as the order in which the
PROBABILITY SAMPLING any
items are presented can influsampling procedure that uses
ence responses. Mentioning an
randomization
issue like divorce or infidelity
SIMPLE RANDOM SAMPLE
in earlier questions can mean
a particular type of probability
that respondents are thinking
sample in which every member
about it when they answer later
of the population has an equal
questions, and as a result, their
chance of being selected
answers might be different than
REPRESENTATIVE SAMPLE
they would otherwise have been.
a sample taken so that findings
Questionnaires should be clear
from members of the sample
and easy to follow. Once a quesgroup can be generalized to the
larger population; also referred to
tionnaire is constructed, it is a
as a stratified sample
good idea to have a small group
pretest it to ensure it is clear and
RESPONSE RATE the number or
comprehensible. A preliminary
percentage of surveys completed
by respondents and returned to
small-scale pilot study can help
researchers
to work out any issues with the
survey design before adminisRELIABILITY the consistency of
tering it to a larger group.
a question or measurement tool;
the degree to which the same
Another important element
questions will produce similar
in survey research is sampling
answers
techniques. As with interviews,
the researcher must identify the
specific target population she wishes to study: for example, “all
married couples with children living at home” or “all young
adults between the ages of twenty and twenty-nine.” By using
correct sampling techniques, researchers can survey a smaller
number of respondents and then make accurate inferences about
the larger population. In quantitative research, social scientists
use probability sampling, in which random chance is used
to select participants. Researchers might generate a simple
random sample, where each member of the larger target population has an equal chance of being included in the sample based
on random selection. In other cases, a more advanced type of
52
CHAPTER 2
sampling is used. For example, in the National Marriage Project study, researchers surveyed a statistically representative
sample of 1,003 young adults. Here they would have used more
sophisticated manipulating or weighting techniques, ensuring
that the proportion of certain variables such as race, class, gender, or age in the sample group is accurately representative of
the larger population.
In order for a survey to be considered valid, there must be a
sufficiently high response rate. It is sometimes difficult to get
enough individuals to participate in a survey. Even if only half
of a sample group actually returned the completed surveys, that
would be considered a very good result. General claims can be
made about a larger population from a survey with a response
rate of only 20 to 30 percent. Once the surveys are returned,
the researchers begin the process of tabulating and analyzing
the data. Responses are usually coded or turned into numerical figures so that they can be more easily analyzed on a computer. Researchers often want to understand the relationship
between certain variables; for instance, what is the effect of
infidelity on divorce? There are many computer applications,
such as SPSS (Statistical Package for the Social Sciences), that
can help researchers perform complicated calculations and
reach conclusions about relationships. This is where advanced
statistical skills become an important part of social analysis.
An increasing number of researchers use the Internet
rather than conduct survey research in person or by mail
(Best and Krueger 2004; Sue and Ritter 2007). The Internet
has opened up new possibilities for reaching respondents as
more and more people have Internet access. While online surveys promise a certain amount of ease and cost-effectiveness,
they also present researchers with significant challenges,
especially in terms of scientific sampling. For example, Survey Monkey provides free online survey capabilities to just
about anyone. While the software does offer some assistance
in writing good questions, calculating randomness, and doing
representative sampling, users who are not trained social
scientists will likely not make use of these features. This creates a conundrum: Survey Monkey and other online survey
tools can make survey methods more accessible to users, but
it is still the users themselves—not the software—who have
to make sure the survey is reliable, valid, and representative.
As more researchers use online methods, the perception of
them as unconventional or out of the mainstream is fading
(Roberts et al., 2016).
Advantages and
Disadvantages
ADVANTAGES
1. Survey research is one of the best methods for gathering
original data on a population that is too large to study
by other means, such as by direct observation or interviews. Surveys can be widely distributed, reaching a
Studying Social Life: Sociological Research Methods
large number of people. Researchers can then generalize their findings to an even larger population.
2. Survey research is also relatively quick and economical
and can provide a vast amount of data. Online surveys
now promise a way to gain access to even greater numbers of people at even lower cost.
3. In general, survey research is comparatively strong on
reliability. This means that we can be sure that the
same kind of data are collected each time the same
question is asked.
4. In survey research, there is less concern about interviewer or observer bias entering into the research process. Respondents may feel more comfortable giving
candid answers to sensitive questions because they
answer the questions in private and are usually assured
of the anonymity of their responses.
DISADVANTAGES
1. Survey research generally lacks qualitative data that
might better capture the social reality the researcher
wishes to examine. Because most survey questions
don’t allow the respondent to qualify his answer, they
don’t allow for a full range of expression and may not
accurately reflect the true meaning of the respondent’s
thoughts. For example, asking a respondent to choose
one reason from a list of reasons for divorce might not
provide a full explanation for the failure of that person’s
marriage. The reasons may have been both financial and
emotional, but the survey may not provide the respondent with the ability to convey this answer. Adding writein questions is one way to minimize this disadvantage.
2. In general, since not all respondents are honest in selfreports, survey research is comparatively weak on validity. For example, a respondent may be ashamed about
his divorce and may not want to reveal the true reasons
behind it to a stranger on a questionnaire.
3. Often there are problems with the sampling process,
especially when respondents self-select to participate,
that make generalizability more difficult. Gathering data
online only exacerbates this problem. For instance, if a
survey seeking to know the incidence of domestic violence
in the population is administered only to the members of
a domestic violence support group, then the incidence of
domestic violence will be 100 percent—misrepresenting
the true rate of incidence in the larger population.
4. It’s possible that survey research will be used to make a
claim or support a point of view rather than for pure scientific discovery; for example, a manufacturer of SUVs
may report that 90 percent of all American families surveyed wish they had a larger car. We will consider this
limitation later, in the section on nonacademic uses of
research methods.
DATA WORKSHOP
Analyzing Media
and Pop Culture
Media Usage Patterns
Recent studies have shown that the average American spends around eleven hours
a day using some type of electronic media—
computers, tablets, TV, radio, smartphones,
and so on (Nielsen 2014). That’s almost half a day, or
nearly two-thirds of our waking hours. For many people
this means that they rarely unplug. But there is more to
the picture than just the total number of hours Americans
spend using media. What other kinds of questions might
we be interested in asking about this increasingly important aspect of our lives?
For example, we might ask people what kind of media
they are using. How much time is spent with each of
these, as well as when and where? How much money do
individuals spend on media-related equipment or activities? How much do people multitask, using more than
one device at a time? Do different groups prefer different types of media? How do factors like age, education,
gender, or income influence media usage? What else do
people do while using media—do they work, eat, clean,
talk, drive, exercise, study, or even sleep? Now come up
with more of your own questions!
In this Data Workshop, you will be conducting your
own survey research about media usage in everyday life.
Consult the relevant section of this chapter for a review
of this method. Your task is twofold. First, you will get
some practice designing a study and constructing and
administering a survey questionnaire. Second, you will
get the chance to do a preliminary analysis of the data
you collect and possibly discover something for yourself
about the patterns of media usage among those who participate in your pilot study.
Because of the variety of ways of doing such a project,
you should choose how you would like to customize your
research. Since this is only a preliminary effort at survey
research, the project will have to be somewhat limited.
Nonetheless, try to follow these basic steps in order to
make your research process as scientific as possible:
1. Decide what aspects of media usage you want to study.
2. Select a sample from the target population you wish
to study (student athletes, seniors, people with a college degree, and so on).
Surveys
53
3. Write and format your survey questionnaire.
4. Administer the questionnaire to the individuals in
your sample.
5. Analyze the data collected in the survey, and present
your findings.
There are two options for completing this Data Workshop:
PRE P- PA IR- SH A RE Working in small groups of three
to four students, begin designing a survey project by discussing Steps 1 and 2. Then collaborate on Step 3. If time
allows, play the role of a pilot group and test the questionnaire by filling out the survey as outlined in Step 4.
Then consider Step 5, looking for any patterns that may
have emerged from the data. Finally, discuss as a group
what needs to be changed or what else needs to be accomplished to complete an actual survey.
DO - IT-YOU RSE L F Design your own survey research
project, completing all of the preceding steps. Choose at
least five to eight people to be included in your sample.
After administering the questionnaire, write a three- to
four-page essay discussing the research process and your
preliminary findings. What was the most challenging
part of doing survey research? What insights did you gain
about media usage from the participants in your study?
What would you change if you intended to do a larger
study in the future? Remember to attach the survey questionnaire to your paper.
Existing Sources
Nearly all sociologists use existing sources
when they approach a particular research question. As the term implies, an
almost unlimited amount of data
already exists out there in the
EXISTING SOURCES materials
that have been produced for some
world that can be useful to sociother reason but that can be used
ologists for their studies. With
as data for social research
other methods, researchers have
to generate their own data firstUNOBTRUSIVE MEASURES
research methods that rely on
hand from field notes, interviews,
existing sources and where the
or surveys. With existing (or secresearcher does not intrude upon
ondary) sources, researchers
or disturb the social setting or
may discover a treasure trove of
its subjects
data in unexpected places or hidCOMPARATIVE HISTORICAL
den in plain view, ready for the
RESEARCH research that
taking. This material can include
uses existing sources to study
everything from archival or hisrelationships among elements
torical records such as marriage
of society in various regions
licenses or building permits to
and time periods
various forms of media such as
54
CHAPTER 2
books, magazines, TV shows, or websites. While all these
materials may have been created for another purpose, they
can constitute valuable data to be used in social research.
Existing sources are considered unobtrusive measures
because they don’t require that the researcher intrude upon
or disturb the people in a social context or setting they are
studying.
Sociologists take different approaches to working with
existing sources. For instance, social demographers study
the size, composition, growth, and distribution of human
populations. The statistical information used in such
research is generally produced by other social scientists or by
government agencies such as public health departments. In
fact, the U.S. Census Bureau makes a massive amount of its
data freely available to the public on its website, census.gov.
Other sociologists do what could be called “social archaeology.” They dig through and examine the social environment in order to understand the people in it. For instance,
the average American throws away over two pounds of
garbage a day. What might we learn by looking through
someone’s trash?
Some sociologists do comparative historical research,
which seeks to understand relationships between elements of
society in various regions and time periods. These researchers go back in time and analyze cultural artifacts such as literature, paintings, newspapers, and photographs (Bauer and
Gaskell 2000). As an example, social historian Peter Stearns (2004) consulted various existing sources for his book
Anxious Parents: A History of Modern Childrearing in America to investigate the changing meanings of childhood during
the nineteenth and twentieth centuries and how these changing views influenced the way Americans parent their children. He examined childrearing manuals that were popular
at the time, as well as newspapers and journals.
These documents showed that, while children were once
viewed as self-sufficient mini-adults whose labor both within
and outside the home was necessary to keep families afloat,
prevailing social norms began to change in the late 1800s.
The world was changing rapidly: Industrial expansion,
rapid population growth, urbanization, and technological
advances in sanitation, transportation, and communication
bewildered parents and led to a wave of advice-giving from
“experts.” In the face of unsettling social change, children
were seen as particularly vulnerable. Parents felt an urgent
obligation to protect them from strong emotions like fear,
loneliness, or grief; from afflictions like polio, tooth decay,
poor posture, and “crib death” (SIDS); from kidnappers,
murderers, sexual predators, and schoolyard bullies; from
poisoned Halloween candy, boredom, loss of innocence, and
errant dodgeballs. Being held responsible for their children’s
protection from these endless sources of harm, many parents experienced a sense of guilt and anxiety that increased
steadily over the course of the twentieth century. Stearns
charted these changes using existing sources and found
Studying Social Life: Sociological Research Methods
college-educated women over
CONTENT ANALYSIS a method
the age of forty had less than
in which researchers identify
a 3 percent chance of getting and study specific variables or
married. After reviewing new themes that appear in a text,
census data, Newsweek had to image, or media message
revise that number to more than
40 percent (McGinn 2006). You
can count this book’s two authors as among those women
who would marry in their forties.
Advantages and
Disadvantages
ADVANTAGES
Helicopter Parents Peter Stearns used existing sources such as
childrearing manuals for his study of the changing meanings of
childhood.
them ominous. Indeed, his work may have predicted the
advent of today’s “helicopter parent.”
Content analysis is another widely used approach to
working with existing sources. Researchers look for recurrent
themes or count the number of times that specific variables—
such as particular words or visual elements—appear in a text,
image, or media message. They then analyze the variables and
relationships among them. For example, content analysis has
repeatedly shown that the roles women play on television are
typically of lower status than are the roles of men and continue to reinforce traditional gender stereotypes. Women are
more likely than men to be portrayed as nonprofessionals—
housewives and mothers—and are more likely to be sexualized
and shown in provocative clothing, whereas men usually hold
professional statuses in addition to being portrayed as husbands and fathers (Collins 2011).
Despite some recent improvements in the depiction of
women in the media, this pattern has persisted. If we look at
some of the top-rated network sitcoms of 2016, which included
The Big Bang Theory, Modern Family, Two Broke Girls, and
Mom, we see that the majority of men were highly accomplished professionals while the women were unemployed or
struggling. This contradicts the reality of unemployment in
the United States; in 2016, 4.9 percent of men in the workforce were unemployed compared to 4.8 percent of women
(U.S. Bureau of Labor Statistics 2017m).
After obtaining their data, researchers must decide
which analytic tools will be best suited to their research
questions. The analysis of existing sources can be qualitative or quantitative in nature. Sometimes new data sets can
challenge old findings. For instance, in 2006, Newsweek
magazine revisited a controversial article written twenty
years earlier, “The Marriage Crunch,” which reported that
1. Researchers are able to work with information they
could not possibly obtain on their own. The U.S. Census Bureau, for example, collects information about
the entire national population (family size, education,
income, occupational status, and residential patterns),
something an individual researcher has neither the
time nor funds to do. In addition, the analysis of existing data can be a convenient way for sociologists to
pool their resources; one researcher can take data collected by another and use it for his own project, thereby
increasing what can be learned from the same set of
data.
2. Using sources such as newspapers, political speeches, and
cultural artifacts, sociologists are able to learn about many
social worlds, in different time periods, that they would
never be able to enter themselves; for example, preserved
letters and diaries from the early 1800s have allowed
researchers to analyze the experiences of wives and
mothers on the American frontier (Peavy and Smith 1998).
3. Researchers can use the same data to replicate projects
that have been conducted before, which is a good way to
test findings for reliability or to see changes across time.
DISADVANTAGES
1. Researchers drawing on existing sources often seek to
answer questions that the original authors did not have
in mind. If you were interested in the sex lives of those
frontier women in the early 1800s, for example, you
would be unlikely to find any clear references in their
letters or diaries.
2. Similarly, content analysis, although it can describe
the messages inherent in the media, does not illuminate how such messages are interpreted. So we
can say that women’s roles on television have lower
status than men’s, but additional research would be
required to identify the effects of these images on
viewers.
Existing Sources
55
Experimental Methods
Unlike participant observation, interviews, surveys, or existing sources, experiments actually
closely resemble the scientific method with which
we began this chapter. You might associate experiments with laboratory scientists
in white coats, but experimenEXPERIMENTS formal tests of
tal research methods are also
specific variables and effects,
used by social scientists, some
performed in a setting where all
of whom are interested in such
aspects of the situation can be
controlled
issues as group power dynamics,
racial discrimination, and genEXPERIMENTAL GROUP
der socialization. Experiments
the members of a test group
take place not only in laboratory
who receive the experimental
treatment
settings but also in corporate
boardrooms and even on street
CONTROL GROUP the members
corners.
of a test group who are allowed to
When sociologists conduct
continue without intervention so
that they can be compared with
experiments, they start with
the experimental group
two basic goals. First, they
strive to develop precise tools
INDEPENDENT VARIABLE the
with which to observe, record,
factor that is predicted to cause
change
and measure their data. Second,
they attempt to control for
DEPENDENT VARIABLE the
all possible variables except the
factor that is changed (or not) by
one under investigation: They
the independent variable
regulate everything except the
variable they’re interested in so
that they can draw clearer conclusions about what caused
that variable to change (if it did).
For instance, a classic social experiment might be set up like
this: A researcher who is interested in divorce wants to investigate whether marriage counseling actually helps couples stay
together. He would recruit couples for the experiment and then
randomly assign them to two different groups, making sure that
members of each group were similar in terms of age, income,
education, and religion as well as length of time married. One
group, the experimental group, would receive marriage
counseling, while the other, the control group, would not.
In this experiment, marriage counseling is the independent
variable; it is the factor that is predicted to cause change in
the experimental group. The dependent variable (or factor
that is changed by the independent variable) is the likelihood of
staying married or getting divorced. In such an experiment, the
researcher could compare the two groups and then make conclusions about whether receiving marriage counseling leads
to more couples staying married, leads to more couples getting
divorced, or has no impact at all.
Another area in which sociological experiments have been
conducted is gender-role socialization in families. Research
has shown that a child’s earliest exposure to what it means to
be a boy or girl comes from parents and other caregivers. Boy
and girl infants are treated differently by adults—from the way
they’re dressed to the toys they’re given to play with—and are
expected to act differently (Thorne 1993). In one experiment,
adult subjects were asked to play with a small baby, who was
dressed in either pink or blue. The subjects assumed the gender of the infant by the color of its clothes and acted accordingly. When they thought it was a boy (in blue), they handled
the baby less gently and talked in a louder voice, saying things
like, “Aren’t you a big, strong boy?” When they thought it was
a girl (in pink), they held the baby closer to themselves and
spoke more softly: “What a sweet little girl!” In both cases, it
was actually the same baby; only the color of the clothing was
changed. From this experiment, we can see how gender influences the way that we perceive and interact with others from
a very early age.
Sociologists may also use quasi-experimental methods when they study ethnic and gender discrimination in
Gender Role Socialization Starts in Infancy In Barrie Thorne’s experiment, she asked adults to play with babies dressed in either blue
or pink. Thorne found that people treated the baby differently depending on whether they thought it was a girl or a boy.
56
CHAPTER 2
Studying Social Life: Sociological Research Methods
housing, employment, or policing (Brief et al. 1995; Charles
2001; McIntyre, Moberg, and Posner 1980). In such studies,
individuals who were similar in all respects except for ethnicity or gender were asked to interview for the same jobs, apply
for the same mortgage loans, or engage in some other activity. As in the pink-and-blue baby experiment, people who had
exactly the same qualifications were treated differently based
on their race and gender, with whites and men given better jobs
or mortgage rates, and women and minorities given inferior
jobs or rates, or none at all. Through such studies, researchers
are able to observe behaviors that may indicate discrimination or unequal treatment.
On the whole, data analysis for experimental sociology
tends to be quantitative rather than qualitative because the
main goal of an experiment is to isolate a variable and explore
the degree to which that variable affects a particular social
situation (Smith 1990). The quantitative techniques for analyzing data range from straightforward statistical analyses
to complex mathematical modeling.
Advantages and
Disadvantages
ADVANTAGES
1. Experiments give sociologists a way to manipulate and
control the social environment they seek to understand.
Experiments can be designed so that there is a minimal
amount of outside interference. A researcher can construct a model of the social situation she is interested
in and watch as it unfolds before her, without any of the
unpredictable intrusions of the real world. Researchers
can also select participants who have exactly the characteristics they want to explore, such as the babies and
adults in the gender-role socialization experiment.
controlled setting. Laboratories are by design artificial environments. We take a leap in claiming that the
same results found in the lab will also occur in the real
world.
2. Achieving distance from the messy realities of the
social world is also the major weakness with sociological experiments. Although experiments can be useful
for the development of theory and for explaining the
impact of isolated variables, they are generally not
very effective for describing more complex processes
and interactions. By definition, experiments seek
to eliminate elements that will have an unforeseen
effect, and that’s just not the way the real world works.
Social Network Analysis
Starting in the early twentieth century, social scientists
began to explore how people are connected to one another and
how these connections influence their behavior, put them at
risk for disease, and even predict mental health. Social network analysis (SNA) is a tool for measuring and visualizing
the structure of social relationships between two or more
people. Using a questionnaire, researchers ask respondents
to name who within a given community they look to for information, advice, support, and so on. These data are then used
to study disease transmission, information diffusion, adolescent risk behaviors, corporate behavior, and many other topics (Kadushin 2012).
For example, Figure 2.2 is a network diagram of friendships among twelve-year-old students in one sixth-grade
classroom. Each colored dot is a girl (red) or boy (blue) in the
class. As you can see, the girls are almost exclusively friends
with other girls, as are boys with other boys. Looking at the
2. Experimental methods are the best method for establishing causality—whether a change in the independent variable causes a change in the dependent variable. This ability
to assess causality makes experiments particularly effective at detecting bias and discrimination, such as discrimination against mothers in the workplace, known as the
“motherhood penalty” (Correll, Benard, and Paik 2007).
3. Much like physics experiments, highly controlled sociological experiments can theoretically be repeated—they
have replicability—so that findings can be tested more
than once. An experiment such as the pink-and-blue baby
study could easily be performed again and again to gauge
historical and cultural changes in gender socialization.
DISADVANTAGES
1. Experiments are applicable only to certain types of
research that can be constructed and measured in a
Figure 2.2 Network Diagram of Friendships among
Students in One Sixth-Grade Class
SOURCE: Valente 2015.
Social Network Analysis
57
IN RELATIONSHIPS
Social Networking Sites as Sources of Data
hile sociologists interested in studying interpersonal
relationships use a wide variety of archival materials, the Internet has created whole new ways of conducting
research. Letters, journals, and diaries have always been a
rich source of data but have usually been available only many
years after they were written. In contrast, social networking
sites like Twitter, YouTube, and Facebook create a treasure
trove of data that can be accessed unobtrusively in real time.
Given that Facebook is one of the most visited sites on the
Internet and full of sociologically fascinating phenomena, it’s
not surprising to find that numerous researchers are using
Facebook as a source of data to study such issues as relationships, identity, self-esteem, and popularity.
One of the earliest and most ambitious projects using
social networking sites was conducted by Nicholas Christakis and Jason Kaufman of Harvard and Andreas Wimmer
of UCLA. Their data consisted of all the publicly available
Facebook profiles of an entire class at an anonymous East
Coast university from their freshman to senior years. The
researchers were interested in examining the relationship
“between patterns of social affiliation and aesthetic proclivities” (Kaufman 2008). In other words, they were looking at
the relationship between the number and type of friends
someone had and the kind of books, music, and movies the
person liked.
The researchers found that online social networks looked
a lot like social networks established through traditional,
real-life, face-to-face contact. People’s networks on Facebook tended to exhibit “homophily”; that is, people tend to be
Facebook friends with other people like them, especially in
terms of race and gender. In some ways, this isn’t surprising.
Increasingly, an individual’s online profile is an extension of
her everyday life. What might be more surprising, however,
is the way in which social networks can spread influence.
Researchers now have the data to show how such seemingly
individual things as a person’s taste in clothes, level of happiness, and even body size are influenced by social networks
(Christakis and Fowler 2009). For researchers, Facebook is
W
cluster of girls, you see a few girls with a lot of arrows pointing to them. These are the people who nominated them as
friends. The more arrows pointing in, the more popular—
or “central”—that person is within the network. Another
important position within this network is those students
who link the boys and girls to one another. These “bridges”
enable information to flow between the groups (also called
58
CHAPTER 2
Mining Social Media As more people of varying ages, races, and
backgrounds use social media, researchers can analyze these
networks as a major part of real life.
especially exciting because it offers a data set rich enough
to test ideas that up to now have only been theorized about.
As Christakis points out, concepts about how social networks function were “first described by Simmel 100 years
ago. . . . He just theorize[d] about it 100 years ago, but he didn’t
have the data. Now we can engage that data” (Rosenbloom
2007).
But social networking sites do more than just provide
researchers with new data to answer old questions; they also
connect friends and family in new ways. Young people use the
“relationship status” feature of Facebook as the new standard
for evaluating dating; they aren’t really a couple until they
change their status to “in a relationship.” And Facebook has
also changed the ways that families interact. The extended
family, which is often now separated geographically, is more
easily reunited online. Facebook was originally created for college students, but it now attracts their parents, and even their
grandparents, all logging on to stay in touch. And be aware that
with our interconnected web of relationships, if your friend’s
friend’s friend on Facebook has quit smoking or gained weight,
it can influence the likelihood that you will do the same.
“cliques”). It is worth noting only girls nominated boys as
friends; no boys nominated girls as friends (as shown by the
directionality of the arrows). Thus, we can say that these ties
lack reciprocity, meaning the arrows, or connections, flow
only in one direction. Finally, every member of this network
is connected in about three steps or has an average of three
degrees of separation from every other member. Researchers
Studying Social Life: Sociological Research Methods
use these types of data to understand substance abuse, bullying and victimization, and delinquency and to design interventions to address adolescent issues.
With the advent of social media, especially Facebook in
the early 2000s, “social network” became a household phrase.
While many people today mistakenly think that SNA began
with the study of online social networks, it well predates
the Internet. Some of the earliest work in the area of SNA
began with sociologist Georg Simmel, who studied social ties
between members of a community and how the size of a group
affects the relationships between its members, or actors. In
the late 1960s, Stanley Milgram’s work on the “small world”
phenomenon brought publicity to the field with his studies
showing that everyone is connected by an average of five and
a half to six steps to everyone else in the world (Travers and
Milgram 1969). This phenomenon was later coined the “six
degrees of separation.” The advent of computer programs for
analyzing networks helped create a large, diverse field that
incorporates scientists from varying fields, including sociology, anthropology, political science, medicine, physics, and
computer science.
Social network programs have now been created to study
large-scale networks such as Facebook, Twitter, Snapchat,
and LinkedIn. Today, social network researchers can study
Twitter feeds and other social media sites to discover patterns of communication between and among terrorist groups
in order to disrupt their activities (Everton 2012). Studies of
social media are also being conducted to better understand
the flow of information, the nature of political discourse, and
types of civic engagement. One such study looked at how organizers of the Occupy Wall Street movement used Twitter to
organize and spread the movement (Tremayne 2014).
Advantages and
Disadvantages
ADVANTAGES
1. Social network analysis can trace the route of just about
anything—an idea, disease, rumor, or trend—as it moves
through a social group, community, or society. This
makes SNA a useful method for epidemiologists (scientists who study diseases within populations), political
sociologists, and market researchers.
2. Social network analysis contributes to the production
of “big data”—data sets so large that typical computer
and storage programs cannot handle them—which has
become increasingly popular in both the academic
and the business worlds. Big data enables corporations to identify major trends quickly, target audiences
effectively, and make predictions. Big data also creates new fields of research for social scientists (Lazar
et al. 2009).
DISADVANTAGES
1. Social network analysis, because it is fundamentally
quantitative, can gloss over important details and diversity in the experiences of social actors.
2. Big data is expensive to collect and analyze, and large
social network data sets often come from sources
that have been assembled for other purposes (such as
advertising) or that pose a threat to privacy. Big data
is often criticized as nontheoretical “data dumps.” If
you look at a network with thousands or millions of
links, you’re likely to discover some sort of finding. The
question becomes one of asking if such a finding would
hold up in a smaller, more connected, interpersonal
network.
Issues in Sociological
Research
As sociologists, we don’t conduct our research in a cultural
vacuum. In our professional as well as personal lives, all our
actions have consequences, and we must be aware of how the
things we do affect others. For this reason, any introduction
to sociological methods is incomplete without a discussion of
three topics: the nonacademic uses of sociological research;
values, objectivity, and reactivity in the research process; and
the importance of ethics in conducting social research.
Nonacademic Uses of
Research Methods
The research methods discussed in this chapter are frequently applied outside the field of sociology. The U.S. Census
Bureau, for example, has been taking a survey of the total population once every ten years since 1790. The census attempts
to reach every person residing in the country and makes
reports available on a wide range of social, demographic, and
economic features. Many government decisions, from where
to build a new school or hospital to where to install a new
stoplight, are made using demographic data from the census
and other major surveys.
Sociological research methods are also used by private organizations, such as political campaign offices and news agencies.
You are probably familiar with polls (another form of survey
research) conducted by organizations like Gallup, Zogby, and
Roper. And you have certainly seen the results of election polls,
which indicate the candidates or issues voters are likely to support. Polls, however, do not just reflect public opinion; they can
also be used to shape it. Not all of them are conducted under
strict scientific protocols. Whenever you hear poll results, try to
learn who commissioned the poll and determine whether they
are promoting (or opposing) any particular agenda.
Issues in Sociological Research
59
Businesses and corporations have turned to sociologiideal whereby researchers identify
cal research in order to better
facts without allowing their own
understand the human dynamics
personal beliefs or biases to
within their companies. Some
interfere
ethnographers, for instance, have
BASIC RESEARCH the search
studied organizational culture
for knowledge without an agenda
and reported their findings to
or practical goal in mind
executives. Edgar Schein (1997,
APPLIED RESEARCH the search
2010) is often referred to as an
for knowledge that can be used to
industrial ethnographer because
create social change
he conducts fieldwork in business
settings in order to help management identify and deal with dilemmas in the workplace,
such as how to motivate workers. Many of the experimental “games” developed by sociological researchers can be put
to use in the business world to build teams, train employees,
or even conduct job interviews. During a corporate retreat,
for example, employees might be asked to participate in an
obstacle or ropes course, in which they have to work together
in order to succeed. By observing the strategies participants
use, an employer might learn how task-oriented networks are
formed, how leaders are chosen, or how cooperation emerges
under pressure. Similarly, experimental games that require
subjects to budget imaginary money or communicate an idea
in a round of charades may offer insight into how social groups
operate or may identify the most effective communicators
from a pool of applicants.
Market research is perhaps the most common of all nonacademic uses of sociological methods. In order to be successful,
most companies will engage in some sort of study of the marketplace, either through their own internal sales and marketing departments or by hiring an outside consultant. The efforts
of all these companies to understand the buying public have
created a multibillion-dollar marketing and advertising industry. If you’ve ever clicked “yes” on a pop-up dialog box from a
website, allowed “cookies” onto your browser, or cast a vote
for your favorite contestants on Dancing with the Stars, then
someone has gathered data about your tastes and habits. It is
important to note, however, that not all market studies, in fact
probably very few, meet the rigorous standards that are otherwise applied to “scientific” research. Remember, too, that the
bottom line for any company that uses market research is the
desire to sell you their products or services. Just how well do
these marketers know you already?
VALUE-FREE SOCIOLOGY an
Values, Objectivity, and
Reactivity
It’s important to recognize that scientific research is done by
human beings, not robots. Humans have flaws, prejudices,
and blind spots, and all these things can affect the way they
conduct research.
60
CHAPTER 2
VALUES Like biological or physical scientists, most sociologists believe that they should not allow their personal
beliefs to influence their research. The classic sociological
statement on neutrality comes from Max Weber (1925/1946),
who, in his essay “Science as a Vocation,” coined the phrase
value-free sociology to convey the idea that in doing
research sociologists need to separate facts from their own
individual values. Although most sociologists agree with this
ideal, some challenge the notion of value-free sociology. For
instance, some Marxist researchers believe it is appropriate to combine social research and social action or praxis.
For them, the study of society is intimately linked to a commitment to actively solve social problems. Likewise, action
research seeks not only to understand but also to change the
social world. On the other hand, some symbolic interactionists, like David Matza (1969), believe that the very intention of changing the world prohibits a researcher from truly
understanding that world. The question of whether sociologists should engage only in basic research, which is justified as the search for knowledge for its own sake, or rather
engage in applied research, which requires putting into
action what is learned, continues to be debated within the
discipline.
Despite the safeguards built into research methodologies,
there are still opportunities for bias, or personal preferences,
to subtly influence how the work is done. Bias can infiltrate
every part of the research process—from identifying a project to selecting a sample, from the wording of questions to
the analysis and write-up of the data. Earl Babbie (2002)
claims that research biases have come into play in the area
of U.S. racial relations, and he documents several historical cases to illustrate the point. In 1896, the Supreme Court
established the doctrine of “separate but equal” as a means
of “guaranteeing equal protection” for African Americans
while still allowing racial segregation. Although no research
was directly cited, it is widely believed that the ruling was
influenced by the work of William Graham Sumner, a leading social scientist at the time. Sumner believed that the
customs of a society were relatively impervious to outside
influence and that therefore the legal system should not be
used to enforce social change. The saying “You can’t legislate
morality” is a reflection of such thinking. So instead of allowing blacks the same rights and access to resources, the Court
continued to uphold segregation.
The doctrine of “separate but equal” persisted until it was
finally overturned in 1954 in the landmark civil rights case
Brown v. Board of Education of Topeka, Kansas, which outlawed racial segregation in schools. This time, the Supreme
Court justices based their unanimous decision on several
other, more contemporary sociological and psychological
studies (Blaunstein and Zangrando 1970). Apparently, the
Court was now of the belief that morality could be legislated.
A decade later, controversy erupted again when in
1966 a noted sociologist, James Coleman, published his
Studying Social Life: Sociological Research Methods
ON THE JOB
Sociology, Market Research, and Design Strategy
fter college graduation, Whitney Bush moved to Chicago
because some of her best friends already lived there.
It was a personal decision—she didn’t have a job waiting for
her, and she hadn’t thought much about where to look for one.
She had double-majored in sociology and math because she
enjoyed both and did well in them. She headed for the Windy
City, married her college sweetheart, and set about looking for
a way to pay the rent. After submitting applications for a number of entry-level positions, she was called for an interview at
the Nielsen Company, a leader in the commercial study of consumer behavior (what is often called “market research”). She
got the job: “Working in market research was a way for me to
combine my favorite part of math (statistics—the discipline of
looking for meaningful patterns) with my sociology-informed
curiosity about what people think, feel, and do in their everyday lives. I began learning to tell stories from data.” And those
stories were used by Nielsen’s clients to get consumers to
watch and buy products, from television shows to floor wax.
Bush quickly moved from her data-analyst role into positions that involved mentoring, managing, and training personnel at Nielsen offices all over the world. As she traveled
and sometimes stayed for extended periods of time in places
like Mumbai, India, she found her sociology education helpful in other ways, too, and enjoyed learning about and adapting
to new cultures as part of her work. But then Bush’s personal
life took an unexpected turn. Getting divorced while still in
her twenties was a source of uncertainty and anxiety, but it
was also an opportunity to think deliberately about what she
wanted to do with her future.
Bush decided to go back to school, moving across the country to enter a San Francisco–based MBA program in a field of
study that hadn’t even existed when she was in college. Design
strategy is a discipline that combines qualitative research,
design-driven innovation, and entrepreneurial business skills
to help firms make novel and profitable decisions. Despite
A
findings about a national study on race and education. Coleman claimed that the academic performance of African
American students attending integrated schools was no
better than that of those attending segregated schools; that
such things as libraries, laboratories, or expenditures per
student had less influence on academic performance than
neighborhoods or family. While some criticized Coleman on
methodological grounds, others were more concerned that
his findings might be used to support a return to segregation.
being an emergent field and, as such, a bit of a risk, “it was a nobrainer for me,” Whitney said. She has since earned her MBA
and returned to the world of market research, this time with
a new angle: “It feels like a big lean [back] into sociology, both
from the perspective of designing research as social interactions (e.g., group activities, in-context observation, etc.), as
well as using sociological lenses to understand what people
say and do (e.g., real vs. projected self—thanks, Erving Goffman!) and then to take strategic action.”
As Whitney carves out her new niche in an emergent area
of work, she recognizes the ways in which her sociology degree
prepared her for this unique career trajectory: “[It] cultivated
in me an ability to observe, to ask why things are the way that
they are, and to generate alternatives to the status quo—in my
personal life as well as in my career.”
Leaning into Sociology Whitney Bush’s sociology degree—and
well developed sociological imagination—set her up to succeed
in market research.
This has not happened, but neither has complete integration.
We still need to work toward creating an educational system
that serves all students well, and social research will continue to be part of that process. Most social scientists, and
the American public in general, support civil rights and racial
equality. These beliefs inspire research at the same time that
research inspires continued social change. Even though we
aim for value-free sociology, there are some topics on which it
is hard to remain neutral.
Issues in Sociological Research
61
likely to go undiagnosed, which meant that women were more
likely than men to die from heart attacks. Why? Because medical research on heart attacks used mostly male subjects and
so had not discovered that women’s symptoms are different
from men’s (Rabin 2008). It is easy now, through hindsight,
to see that our “knowledge” was severely distorted. We must,
therefore, be willing to recognize that what currently passes
for fact may some day be challenged.
Another obstacle to achieving objectivity is our subjective nature as human beings. Our own experience of the
world and, therefore, our sense of reality are inevitably personal and idiosyncratic. Although we recognize our innate
subjectivity, we still long for and actively pursue what we
call absolute truth. But some social scientists question this
ideal; they propose that subjectivity is not only unavoidable but also may be preferable when it comes to the study of
human beings. This is especially true of sociologists who do
autoethnography, in which they themselves—and their own
thoughts, feelings, and experiences—are the focus of their
study (Ellis 1997). Furthermore, some postmodern thinkers have gone so far as to reject the notion that there is any
objective reality out there in the first place. Their arguments
parallel certain trends in the physical sciences as well, where
developments such as chaos theory and fuzzy logic suggest
the need to reconsider the assumption of an orderly universe.
Little Rock Nine Students try to prevent Elizabeth Eckford from
getting to Little Rock’s Central High School after a federal court
ordered the school to desegregate.
OBJECTIVITY The notion of objectivity, or impartiality,
plays a fundamental role in scientific practice. As far back as
Auguste Comte, sociologists have maintained that they could
study society rationally and objectively. If a researcher is
rational and objective, then he should be able to observe reality, distinguish actual facts from mental concepts, and separate truth from feeling or opinion. This ideal may be desirable
and reasonable, but can “facts” really speak for themselves?
And if so, can we discover those facts without somehow
involving ourselves in them?
Some “facts” that sociologists once took to be objective reality have since been invalidated.
Racist, sexist, and ethnocentric
OBJECTIVITY impartiality; the
perspectives long dominated the
ability to allow the facts to speak
field and passed for “truth.” For
for themselves
many years, scientific reality
REACTIVITY the tendency of
consisted only of the experience
people and events to react to the
of white European males, and
process of being studied
the realities of women, ethnic
HAWTHORNE EFFECT a specific
minorities, and others outside
example of reactivity, in which the
the mainstream were categoridesired effect is the result not of
cally ignored or dismissed.
the independent variable but of
For example, until recently,
the research itself
heart problems in women were
62
CHAPTER 2
REACTIVITY In addition to maintaining their objectivity, social scientists must be concerned with reactivity,
the ways that people and events respond to being studied.
One classic example of reactivity comes from studies that
were conducted from 1927 to 1932 at the Hawthorne plant of
Western Electric in Chicago. Elton Mayo (1949), a Harvard
business school professor, sought to examine the effect of
varying work conditions on motivation and productivity in
the factory. When he changed certain conditions—such as
lighting levels, rest breaks, and even rates of pay—he found
that each change resulted in a rise in productivity both in the
individual worker and in the group. What was more surprising, however, was that returning to the original conditions
also resulted in a rise in productivity. Mayo concluded, then,
that the variables he had manipulated were not the causes of
productivity; rather, it was the effect of being studied, or what
is now referred to as the Hawthorne effect. In other words,
the workers had responded to the researchers’ interest in
their performance, and it was this attention that had caused
the improvement.
Researchers must always be aware that their subjects,
whether in an experiment or in a natural observation, are
active and intelligent participants. The subjects may be able to
sense what the researchers are trying to understand or prove
and in effect “give them what they want” by responding to even
the unspoken goals of the research. Our presence as researchers always has some effect on those we study, whether noticeable to us or not.
Studying Social Life: Sociological Research Methods
Research Ethics
Doing research that involves other human beings means that
we must address moral issues (questions about right and
wrong conduct) as we make decisions that will affect them.
For this reason, various academic disciplines have developed ethical guidelines—professional standards for honest
and honorable dealings with others—meant to help direct
the decision making of such researchers. When we use other
people as means to an end, we must protect them as ends in
themselves.
It’s easy to understand the risks of participating in, say, a
pharmaceutical drug trial or a study of the effects of radiation treatment on certain types of cancers. The risks of participating in social research are different and more subtle. It is
often the case, for example, that social researchers don’t fully
explain the details of their research project to the participating subjects. Sometimes this is necessary; survey respondents,
for example, must be able to answer questions without interference from the researcher. Also, ethnographic field-workers
operate on various levels of secrecy or deception; even when
an ethnographer has openly declared herself a researcher, it
is often impossible for her to remind every person she speaks
with that she is a scientific observer as well as a participant.
And if she engages in “covert” research and deliberately presents an inauthentic self to the group, that makes all her interactions inauthentic as well. This can affect the field-worker’s
ability to discover the members’ real, grounded meanings.
What, then, has she really been able to learn about the setting
and its members?
Codes of ethics in the social sciences do not provide strict
rules for researchers to abide by in these cases; rather, they
set out principles to guide the researcher’s decision making.
Secrecy and deceit are thus never strictly prohibited; instead,
researchers are cautioned to acquire the informed consent of
their subjects and to conduct themselves in a way that protects
the subjects from harm.
What other kinds of harm can come to participants?
They’re not likely to get diseases, and there is usually little
physical risk in sitting down to complete a survey questionnaire! But harm can result, mostly as a result of the breaching
of confidentiality. Research subjects are entitled to “rights
of biographical anonymity”: Researchers are required to
protect their privacy. This protection is essential to gathering valid data, especially when dealing with controversial topics or vulnerable populations. Respondents must be
guaranteed that no one will be able to identify them from
reading the research findings. But while most researchers
take steps to disguise the identities of individuals and locations, it is sometimes difficult to keep others from uncovering them. For example, in two classic sociological studies
the pseudonym “Middletown” was used to evoke the notion
of an “average” American city and to conceal that city’s real
name and location (Lynd and Lynd 1929/1959, 1937). In
spite of this intention, it was long ago revealed to be Muncie,
Indiana—and since the town featured in the Middletown
studies was widely viewed as an example of the shallowness
and triviality of modern American culture, this was not such
a good thing for Muncie’s reputation!
Sometimes worse than having others recognize a place or
person is having subjects themselves find out what was written about them. Carolyn Ellis (1995, 2007) had an unsettling
experience when she returned to the small mid-Atlantic fishing village in which she had spent years living and doing fieldwork. In the time she had been
gone, she had published a book
about the village, and excerpts DECEPTION the extent to which
the participants in a research
had made their way back to the
project are unaware of the project
villagers, who were upset with the or its goals
way that Ellis had depicted them.
These villagers, who had consid- CONFIDENTIALITY the
assurance that no one other
ered Ellis to be their friend, felt
than the researcher will know
deeply betrayed; they felt that she the identity of a respondent
had abused their hospitality and
misrepresented them as uncouth,
uneducated hicks. Despite her protests that she was simply
doing her job as a sociologist, many villagers refused to speak
with her again, and she was shut out of a social world of which
she had once been an integral part.
More recently, Alice Goffman (yes, daughter of Erving)
incited a heated debate on research ethics with her controversial ethnography on the troubled lives of a group of
young black men in Philadelphia, whom she spent six years
getting to know. On the Run: Fugitive Life in an American
City was published to great acclaim, catapulting the young
scholar into the spotlight—and inciting a serious backlash.
While the book reignited age-old questions about the politics
“Middletown” Although Robert S. Lynd and Helen Merrell Lynd
used the pseudonym “Middletown” in their classic studies of
stagnation and change in modern American culture, it was long
ago revealed that Middletown is actually Muncie, Indiana.
Issues in Sociological Research
63
GLOBAL PERSPECTIVE
The Nuremberg Code and Research Ethics
he origins of contemporary research ethics can be traced
back to the Nuremberg military tribunals of the late
1940s, in which a group of Nazi doctors were tried for the
horrific “experiments” they had performed during World
War II. These experiments involved the torture and death
of thousands of concentration camp inmates. Of the twentythree Nazi doctors tried at Nuremberg, sixteen were convicted of war crimes. Besides a kind of justice for the deaths
of so many, the other enduring result of the trials was the
Nuremberg Code, a set of moral and ethical guidelines for
performing research on human beings. According to these
guidelines, developed by two doctors, Andrew Ivy and Leo
Alexander, scientists must accept certain responsibilities:
to perform only research that can “yield fruitful results for
the good of society, unprocurable by other methods”; to protect their human subjects from “all unnecessary physical and
mental suffering and injury”; and to perform research only on
subjects who give their informed, noncoerced consent.
In the United States, there was strong support for the
Nuremberg Code. But at the same time that the code was
being developed, the U.S. government was involved in its own
medical atrocity, though it would not be revealed to the public until decades later: the Tuskegee Syphilis Study. In 1932,
the U.S. Public Health Service began a forty-year-long study
of “untreated syphilis in the male negro”: 399 African American men from Tuskegee, an impoverished region of Alabama,
T
who were infected with syphilis were left untreated so that
doctors could observe the natural progression of the disease.
The symptoms include painful sores, hair loss, sterility, blindness, paralysis, and insanity and almost always lead to death.
The disease can be transmitted by men to their sexual partners,
and infected women can pass it on to their infants. By 1947,
penicillin was widely accepted as the preferred treatment for
syphilis, but government doctors decided to leave the Tuskegee men untreated to avoid interfering with the study’s results.
While these doctors had not intentionally inflicted the
disease on the subjects, neither had they offered a cure when
it became available. The full story of the Tuskegee experiment was not revealed until 1972, and it was not until 1997
that President Bill Clinton issued an official apology from
the U.S. government to the victims and their families. Clearly,
Americans were as guilty of violating moral and ethical codes
as Germans had been at a similar time in history.
What is important to take away from this lesson is the need
for all scientific research to adhere to ethical standards—this
includes the social as well as medical sciences. In either case,
researchers must consider the potential harm that they can
cause to human subjects. You may not think of sociologists
as dealing with life-and-death issues; yet, as researchers, we
often find ourselves in positions where certain kinds of studies cannot be undertaken because of concerns for the wellbeing of the potential subjects.
The Nuremberg Code In
the wake of the Nuremberg
Military Tribunals after World
War II, science organizations
adopted a set of guidelines to
regulate researchers’ ethical
conduct. Whether in biology,
psychiatry, or sociology,
researchers must consider the
potential harm they can cause
to research participants.
64
CHAPTER 2
Studying Social Life: Sociological Research Methods
of representation, or who can speak for whom (can a privileged white woman with expensive degrees really speak for
these marginalized minority men?), it was an anonymous
sixty-page critique that put Goffman in the hot seat. The
unsigned letter, which was sent out to scholars all across
the country, included a long list of alleged inconsistencies
that called into question the truthfulness of her account of
events. Goffman explained that many of the inconsistencies
were the result of her efforts to protect the anonymity of her
sources, as required by the American Sociological Association (ASA) Code of Ethics.
One particularly problematic passage, according to her
critics, constitutes not only an ethical violation but also a
prosecutable felony. In the wake of the murder of one of their
friends, “Mike” searches for the shooter, often with Goffman
as chauffeur:
One night Mike thought he saw a 4th Street guy walk into
a Chinese restaurant. He tucked his gun in his jeans, got
out of the car, and hid in the adjacent alleyway. I waited in
the car with the engine running, ready to speed off as soon
as Mike ran back and got inside. But when the man came
out with his food, Mike seemed to think this wasn’t the
man he’d thought it was. He walked back to the car and we
drove on. (Goffman 2014, p. 262)
Not only were some of her fellow social scientists disturbed
by this admission, legal experts were too. Northwestern University law professor Steven Lubet wrote in a review article:
“Taking Goffman’s narrative at face value, one would have
to conclude that her actions—driving around with an armed
man, looking for somebody to kill—constituted conspiracy to
commit murder under Pennsylvania law” (Lubet 2015).
As we noted earlier, ethical violations are not the same as
criminal violations, and in this case, the alleged criminal violation is a serious one. Goffman has not been and likely will not
be charged with any crime, at least in part because the statute
of limitations has expired. But her case reminds us that even
sociologists can sometimes find themselves on the wrong side
of the law.
In order to encourage the protection of research subjects, each academic discipline has adopted its own code
of ethics to provide guidelines for researchers. The ASA
Code of Ethics, for example, sets out recommendations for
how to avoid bias, adhere to professional standards, and
protect respondents from harm. In addition, universities
where research is conducted
CODE OF ETHICS ethical
have a body known as an instiguidelines for researchers to
tutional review board, or IRB, consult as they design a project
a group of scholars who meet
regularly to review the research INSTITUTIONAL REVIEW
BOARD a group of scholars within
proposals of their colleagues. If
a university who meet regularly to
an IRB has reservations about review and approve the research
the safety of the participants in proposals of their colleagues and
a given research project, it may make recommendations for how
require changes to the proto- to protect human subjects
col or may even stop the project
from going forward. In extreme
cases, funding may be revoked if the participants are being
put at undue risk; entire university power structures have
been undermined as a result of pervasive research ethics
problems.
The power invested in IRBs is seen as controversial by
some. The boards are often made up entirely of scholars
in medicine, biology, chemistry, and physics; social scientists have questioned these scholars’ ability to make judgments about social research. Because IRBs have the power
to shut down research projects, perhaps they should be
discipline-specific, with biologists judging biologists, psychologists judging psychologists, and sociologists judging
sociologists.
CLOSING COMMENTS
In this chapter, you have learned the different methods used
by sociologists to investigate the social world. Each method
has its strengths and limitations, and each can be fruitfully
applied to a variety of research questions. In fact, this is
exactly what you will be doing.
Each chapter from this point on will feature two Data Workshops in which you will be asked to apply one of the methods
from this chapter to an actual sociological research project.
You will get a chance to practice doing the work of sociological
research by actually gathering and analyzing your own data.
You may find yourself referring back to this chapter to remind
yourself of the specific mechanics of one or another of the
research methods. This is exactly what you should be doing;
it’s okay if two months from now you don’t remember all the
details. Just because you’re moving on to Chapter 3, don’t forget that Chapter 2 can continue to be useful to you throughout
the term—and maybe even beyond that.
Closing Comments
65
Everything You Need to Know about
Sociological Research Methods
“ Research
methods are
strategies that
produce data
to support,
disprove,
or modify
theoretical
claims.
REVIEW
THE SCIENTIFIC
METHOD
1. Identify a problem or ask a question
2. Conduct a literature review
3. Form a hypothesis; give operational
definitions to variables
“
4. Choose research design or method
5. Collect data
6. Analyze data
7. Disseminate findings
66
1. Try to write a survey or interview
question that asks about a respondent’s political affiliation without
being biased or using language that
might spark an emotional response.
2. Imagine that your teacher asks you
to do a simple random sample of your
class. How would you select your
sample so that you could be sure each
member had an equal chance of being
included?
3. Researchers are now using social networking websites like Facebook and
Twitter to gather a wide variety of
data. If researchers read your profile
(or those of your friends or family),
do you think they would have a valid
understanding of who you (or they)
are? Is there a weakness of research
that relies on existing sources?
Main Sociological Research
Methods
Method
Advantages
Disadvantages
Ethnography
Study groups that are often
overlooked by other methods
Lack of replicability
Lack of representativeness
Challenge our taken-for-granted
notions about groups we thought
we knew
Respondents are not always
forthcoming or truthful
A Random Invitation: The
American Community
Survey
Reshape the stereotypes we hold
about others
Interviews
Allow respondents to speak in
their own words
Not all respondents are honest in
self-reports
The ACS is a survey conducted by
the U.S. Census Bureau each year
to learn more about the American
population. The survey not only
provides data on population changes
but also provides annual data on marital
status, housing, education, and income.
Visit the Everyday Sociology blog to
find out if the American Community
Survey really paints an accurate picture
of the American population.
Problems with the sampling
process can make
generalizability difficult
http://wwnPag.es/trw402
Lack of representativeness
Dispel certain preconceptions
Discover issues that might have
otherwise been overlooked
Surveys
Gather original data on a
population that is too large to
study by other means
Relatively quick and economical
and can provide a vast amount
of data
Comparatively strong on
reliability
EXPLORE
Lacks qualitative data that might
better capture the social reality
Less concern about research bias
Existing
Sources
Work with information
researchers could not possibly
obtain for themselves
Answers to questions that the
original authors did not have in
mind are not available
Does not illuminate how original
sources were interpreted
Experiments
Manipulate and control the
social environment researchers
to minimize outside interference
Applicable only to certain types
of research that can be
constructed and measured in a
controlled setting
High replicability
Not very effective for describing
more complex processes and
interactions
67
PART II
Framing
Social Life
ow does culture shape our social worlds?
you will encounter many works by sociologists
How are our personal identities produced
that illustrate the links between the individual
by our cultural contexts and social interactions?
and society. Leila Rupp and Verta Taylor’s book
How does participation in group life shape both
Drag Queens at the 801 Cabaret (2003) is perfect
individual experience and social structure? How
for highlighting these themes.
H
are what is normal and what is deviant defined,
Drag Queens at the 801 Cabaret is an eth-
and what are the consequences for people
nographic portrait of a Key West, Florida, drag
who are labeled accordingly? Part II of this text
club, where gay male performers don sexy
addresses these questions in the next four chap-
dresses, lavish wigs, and theatrical makeup and
ters on culture (Chapter 3), the self and interac-
sing and dance for a diverse audience: tourists
tion (Chapter 4), groups (Chapter 5), and deviance
and locals, men and women, gays and straights.
(Chapter 6). The ability to examine, describe,
Rupp and Taylor get to know the “801 girls” and
analyze, and explain the points of intersection
their friends, family, and audience members, and
between the individual world and the social world
the authors even try out their own sort of drag.
is sociology’s special contribution to the larger
(That’s right—women dressed as men dressed
scholarly endeavor. Within the next four chapters,
as women!)
Rupp and Taylor recognize that the particular culture of
the 801 Cabaret is nestled within multiple contemporary
American subcultures. For example, Key West is an island
subculture that offers a year-round, touristy, carnivalesque
atmosphere as part of its charm. It “remains a flamboyant
mix of cultures. . . . [I]t shelters not only vibrant Cuban and
Bahamian enclaves, but also artistic, hippie, and gay communities. . . . The city [says journalist Charles Kuralt] is ‘full
of dreamers, drifters, and dropouts, spongers and idlers and
barflies, writers and fishermen, islanders from the Caribbean and gays from the big cities, painters and pensioners,
treasure hunters, real estate speculators, smugglers, runaways, old Conchs and young lovers . . . all elaborately tolerant of one another’” (Rupp and Taylor 2003, pp. 50–51). For
the 801 girls, this means that the subcultures associated with
both gay masculinity and drag performance are supported
and sustained on the island in ways they might not be on the
mainland. Because of the island’s unique mix of subcultures,
one of the performers asserts that “Key West is the true home
of accepted diversity” (p. 55).
In Key West’s culture, many kinds of people feel free to
be themselves. But what does that really mean? For the drag
queens at the 801 Cabaret, their performances are about
putting on a different identity than the one they present in
their everyday lives. These are men with flashy female alteregos: Kevin becomes “Kylie”; Roger becomes “Inga”; Dean
becomes “Milla.” And their process of becoming is elaborate
and grueling:
70
PART II
Sociologists Verta Taylor and Leila Rupp The authors getting
into drag themselves.
Some of the girls shave all over their bodies, some their
faces, chests, legs, and arms, some just their faces. . . .
They powder their faces, necks, and chests, using a thick
base to hide their beards. . . . Eyeliner, eye shadow, mascara, false eyelashes, lip liner, and lipstick are painstakingly applied. (pp. 12–13)
So far, this doesn’t sound all that different than the rituals
many women perform every morning in front of the mirror. After the makeup, however, things get a little more intricate, as the “girls”
tuck their penises and testicles between their legs,
using a gaff [a special panty], or several, to make sure
everything stays out of sight . . . panty hose, sometimes
several layers . . . corsets and waist cinchers . . . they all, of
course, wear bras . . . [filled with] water balloons (the tied
end makes an amazingly realistic nipple), half a Nerf football, lentil beans in a pair of nylons, foam or silicone prostheses. (pp. 20–21)
All this work to look like women—and that’s not taking into
account the exhausting work of acting the part, onstage and
off. While drag queens do not seek to convince their audiences
that they are “real” women, they do move, speak, sing, and
dance in stereotypically feminine style as part of their performances. And that’s the insight that drag queens provide
about our own identities: it’s all performance! Our male and
female selves are the products of interactional accomplishments, and “real” women do many of the same things that
drag queens do in order to express femininity.
Because the drag queens perform different identities onstage
and off, the 801 Cabaret calls into question some of our most
important and taken-for-granted boundaries between social
groups: males and females, and gays and straights. In fact, drag
queens are living examples of the intersections between these
groups. One of the performers says:
Last night—though this happens almost every night—
[this woman] goes, “I’m straight, I’m a woman, I’m not a
lesbian, but you’re so beautiful, I find you so attractive” . . .
[and] a straight guy, has been straight for like fifty years or
something like that . . . goes, “You know, I’ve been straight all
my life, and I know you’re a man, but you’re so beautiful. . . .
I can’t keep my eyes off you.” (p. 201)
Performing Gender Drag queens and “real” women perform
femininity in similar ways.
is a form of social protest—against a society in which gender and sexual orientation are crammed into limiting, twocategory systems; in which identities are seen as immutable;
and in which certain forms of cultural expression are marginalized. Their analysis of the social world of one Key West drag
club offers sociological insights into the lives of the individual
performers who work against social stigma and limitations to
provide new ways of looking at culture, self, and society.
Drag queens and drag shows allow others to cross between
groups, to see what life might be like in a world in which gender
boundaries are fluid and homosexuality is normal:
As one of the few ways that straight people encounter
gay culture—where, in fact, straight people live for an
hour or two in an environment where gay is normal and
straight is other—drag shows . . . play an important role
for the gay/lesbian movement. Precisely because drag
shows are entertaining, they attract people who might
never otherwise be exposed to gay politics. As one female
audience member put it, they “take something difficult
and make it light.” (pp. 207–208)
Finally, drag shows also challenge our notions about what
is normal and what is deviant; performers embrace what
would otherwise be considered a stigmatized identity and
turn it into something to be proud of. Drag queens can be seen
as voluntary outsiders, unconcerned about fitting into mainstream society. Rupp and Taylor make the argument that drag
Drag Queens on Stage How do drag queens use entertainment
and performance to undermine gender stereotypes?
PART II
71
CHAPTER 3
Culture
or most of us, deciding which public bathroom to use is something we do without much
F
deliberation. In fact, the norm of sex-segregated bathrooms is so pervasive it appears
natural or logical. But we can actually learn a great deal about culture from restrooms.
For example, the fact that women’s restrooms often have baby-changing stations while men’s
restrooms do not demonstrates cultural values about who is expected to be responsible for
child care.
Similarly, anxieties over who can use which bathroom tell us something else about our
culture. For example, many mothers may allow their young sons to use the women’s public
restroom. Other women using the restroom don’t usually see this as a problem. We’re less
comfortable, however, with fathers bringing their daughters into men’s public restrooms. And
once children are old enough to use the restroom on their own, there is an expectation that
their sex will dictate the one they should use. Thus, if an adult man were found using the women’s restroom, he would likely face some social, and possibly legal, sanctions for violating that
protocol. What does our reaction to such scenarios reveal about our beliefs and assumptions?
The United States is currently embroiled in cultural and legal debates over transgender persons and whether they should be allowed to use the bathroom aligned with their gender identity.
72
In 2016, North Carolina lawmakers passed HB2, the Public Facilities Privacy
and Security Act, which requires residents to use the restroom that matches their
sex assigned at birth or face legal sanctions. This “bathroom bill“ was described
by proponents as “commonsense” legislation that protects people who feel their
privacy may be violated if a person of the opposite sex uses their restroom. Opponents, by contrast, have described it as “the most anti-LGBT legislation in the
United States”—essentially discrimination condoned and reinforced by law. Opponents believe these bathroom bills have the potential to inspire future laws that
permit discrimination based on one’s gender identity.
These battles over bathroom bills are an example of a “culture war,” a term
used to describe the clashes that occur as a result of conflicting viewpoints
(Bloom 1987; Garber 1998). Trans activists have been on the front line of this
culture war, using social media to protest what they perceive as discriminatory
laws with hashtags such as #Occupotty and #WeJustNeedToPee. There have also
been responses at the level of government, including a recent change to the White
House floor plan: the designation of its first gender-neutral restroom. Under the
Obama administration, the Education Department and the Justice Department
issued guidelines to public schools, saying they must permit trans students to use
the bathrooms aligned with their gender identity. The letter also urged schools
to allow students to dress for prom and graduation in the way they feel most
comfortable. The administration based these guidelines on Title IX, a federal law
that prohibits discrimination based on a student’s sex, arguing that this includes a
person’s gender identity. Soon after President Trump took office in 2017, however,
he revoked the guidelines, allowing schools to create their own policies for transgender students.
Restroom restriction laws are based on the essentialist premise that gender
emerges naturally from one’s sex assigned at birth—either male or female. This
binary approach to sex and gender has long been used to organize social life. It
goes along with another assumption about gender—the perception that men represent more of a threat to others, with women often the target of such threats.
This assumption provides a key insight into why lawmakers have attempted to ban
trans people from using the restroom aligned with their gender identity. They argue
that trans people using the “wrong” bathroom present a risk to vulnerable people:
namely, women and children. As sociologists, we must ask what these arguments
communicate about the values and norms of a society and investigate the veracity
of these claims. Recent studies show that transgender people are more likely to be
victimized (Herman 2013). Despite the lack of evidence for the main argument of
bathroom restriction laws, many people still support them, demonstrating our culture’s deeply held ideas about sex and gender. For the moment, the gender-neutral
restroom in the White House remains. But the culture wars are far from over.
74
CHAPTER 3
Culture
HOW TO READ THIS
CHAPTER
Culture is one of the fundamental elements of social life and
thus a very important topic in sociology. Many of the concepts
presented here will come up again in almost every subsequent
chapter. You will need to keep these concepts in mind as you
learn about other substantive areas. You will also want to
think about how culture is relevant to the things you already
know from your own life experience. Try to come up with
some of your own examples as you read along. The subject of
culture is inherently interesting to most people. But although
culture is familiar to all of us, you should be seeing it in a new
and different way by the time you finish this chapter.
What Is Culture?
Culture encompasses practically all of human civilization
and touches on almost every aspect of social life. It is so
much a part of the world around us that we may not recognize
the extent to which it shapes and defines who we are. In the
broadest sense, we can say that culture is the entire way of
life of a group of people. It can include everything from language and gestures to style of dress and standards of beauty,
from customs and rituals to tools and artifacts, from music
and child-rearing practices to the proper way for customers to line up in a grocery store. It forms basic beliefs and
assumptions about the world and the way things work, and
it defines the moral parameters of what is right and wrong,
good and bad.
Although culture varies from group to group, all societies
develop some form of culture. It is the human equivalent of
instinct in animals: although we humans do have some basic
instincts, culture actually accounts for our great success
as a species. We are totally dependent on it to deal with the
demands of life in society. As culture develops, it is shared
among members of a group, handed down from generation to
generation, and passed along from one group or individual to
another.
Although culture may seem to us to be “second nature,”
it is actually learned rather than innate. Because we learn
it so slowly and incrementally, we are often unaware of
the process. For instance, few of us would be conscious of
having learned all the slang words we currently use or the
distance we typically maintain from others while talking
with them. We may not remember exactly when we first
felt patriotic or how we formed our opinions about people
in the upper class. We all carry culture inside ourselves; it
becomes ingrained and internalized into our way of thinking and acting. Culture guides the way we make sense of
the world around us and the way we make decisions about
what to do and how to do it. We can talk about the culture
of a given country, state, or community, of people belonging
to an ethnic or religious group, or of those working in the
same profession. We can even say that sports enthusiasts,
schoolmates, or a clique of friends all share in a common
culture. We’ll discuss some of these cultural variations
later in the chapter.
How Has Culture Been
Studied?
People study culture in a variety of ways. Theologians and philosophers, for example, might debate the morals and values of an
ideal culture. Art, literature, and film scholars focus on certain
aspects of culture—novels, films, paintings, plays—as expressive, symbolic activities. Cultural anthropologists often investigate societies outside the United States, traveling around the
world engaging in empirical fieldwork, while archaeologists
study the cultures of the past, digging for artifacts that document the historical realities of peoples long dead.
In contrast, sociologists usually focus on culture closer to
home, often in the same societies to which they belong. At the
same time, however, sociologists may also engage in the process of “othering” by studying
the unusual, extraordinary, or CULTURE the entire way of life
deviant in cultural groups. In so of a group of people (including
doing, they may fail to consider both material and symbolic
some aspects of the culture that elements) that acts as a lens
is right in front of them. This is through which one views the
where the sociology of everyday world and that is passed from
one generation to the next
life offers certain benefits. By
studying the mundane as well as
the exceptional, we can learn about culture in all of its interesting permutations. We can learn not only about the differences between cultural groups—“us” and “them”—but also
about the similarities.
Ethnocentrism and Cultural
Relativism
Culture acts as a lens through which we view the world. That
lens, however, can either elucidate or obscure what we are
looking at. Often, we can’t clearly see our own culture, precisely because we are so familiar with it. Yet, when exposed to
another culture, through travel, television, or other means, we
can readily see what is different or seemingly “exotic.” Rarely
does our perspective allow us to recognize the strangeness in
our own culture.
One of the best examples of the challenges in observing
culture is presented in a famous article by Horace Miner titled
“Body Ritual among the Nacirema” (1956). The article focuses
on the beliefs and practices of this North American people
concerning the care of their bodies. Miner observes that their
fundamental belief appears to be that the human body is ugly
What Is Culture?
75
and is susceptible to decay and disease and that the only way to
counter these conditions is to engage in elaborate ceremonies
and rituals. All members of the Nacirema culture conform to a
greater or lesser degree to these practices and then pass them
along to their children. One passage describes the household
shrine where many of the body rituals take place:
While each family has at least one shrine, the rituals
associated with it are not family ceremonies but are private and secret. . . . The focal point of the shrine is a box
or chest which is built into a wall. In this chest are kept
the many charms and magical potions without which no
native believes he could live. . . . Beneath the charm-box is
a small font. Each day every member of the family, in succession, enters the shrine room, bows his head before the
charm-box, mingles different sorts of holy water in the
font, and proceeds with a brief rite of ablution. (p. 504)
The Nacirema regularly visit medicine men, “holy-mouth
men,” and other specialized practitioners from whom they
procure magical potions:
The Nacirema have an almost pathological horror of
and fascination with the mouth, the condition of which
is believed to have a supernatural influence on all social
relationships. Were it not for the rituals of the mouth,
they believe that their teeth would fall out, their gums
bleed, their jaws shrink, their friends desert them, and
their lovers reject them. The daily body ritual performed
by everyone includes a mouth-rite. It was reported to me
that the ritual consists of inserting a small bundle of hog
hairs into the mouth, along with certain magical powders,
and then moving the bundle in a highly formalized series
of gestures.
Do the Nacirema seem like a strange group of people, or are
they somehow familiar? Miner writes as though he were an
anthropologist studying some exotic tribe of primitive people.
In actuality, the passages above describe the bathroom and
personal health-care habits of the average American. (Note
that “Nacirema” is “American” spelled backward.) He doesn’t
embellish or make up anything;
he merely approaches the topic
ETHNOCENTRISM the principle
of using one’s own culture as
as if he knows nothing about its
a means or standard by which
meaning. So the “charm-box”
to evaluate another group or
is a medicine cabinet, the “holy
individual, leading to the view that
water” font is a sink, the medicultures other than one’s own are
cine men and “holy-mouth men”
abnormal or inferior
are doctors and dentists, and the
CULTURAL RELATIVISM the
exotic “mouth-rite” is the practice
principle of understanding other
of brushing teeth.
cultures on their own terms,
One of the reasons that Minrather than judging or evaluating
er’s
article has become so popular
according to one’s own culture
is that it demonstrates how easy
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Culture
“Body Ritual among the Nacirema” Horace Miner reminds us
how easy it is to overlook aspects of our own culture, precisely
because they seem so normal to us.
it is to fail to see our own culture, precisely because we take it
for granted. The article reminds students who are becoming
social analysts how useful culture shock is in helping to see
even what is most familiar as bizarre or strange. Throughout
this chapter, keep in mind that your powers of observation
must be applied to looking at both “them” and “us.”
Another, related problem arises when trying to understand cultures other than our own. Generally, we think of
our own culture as being the “normal” one, a belief known as
ethnocentrism. We don’t realize that culture is something
learned and that there is nothing inherently better about
ours. Ethnocentrism means that we use our own culture as a
kind of measuring stick with which to judge other individuals or societies; anyone outside our group seems “off-center”
or abnormal. While ethnocentrism may give us a sense of
pride in our own group, it can also prevent us from seeing and
understanding others. In some cases, ethnocentrism can be
a source of prejudice and hostility.
As sociologists, we want to have as clear a view of any society as possible; this requires that we suspend, at least temporarily, our ethnocentrism. There are several ways to do this.
In Chapter 1, we learned about the beginner’s mind, culture
shock, and the sociological imagination—all ways to see the
world anew. We can add to that list cultural relativism,
ON THE JOB
The Sharing Economy and Unlikely Cultural Ambassadors
n 1949 Bob Luitweiler founded Servas International “to
build understanding, tolerance, and world peace.” Instead of
trying to change the behavior of world leaders, or the way that
governments worked, Luitweiler’s goal was to convince ordinary people to do one simple thing: visit each other. Servas
International was the first modern hospitality exchange program. People all over the world signed up to be “hosts,” volunteering to open their homes, free of charge, to travelers from
all over the globe. During these relatively short visits, hosts
would “share with travelers their daily lives, their concerns
about social and economic issues, and their commitment to
promoting peace through friendship and cultural exchange.”
The hope was that both the hosts and the guests would be able
to learn more about the other’s culture.
Almost seventy years later, however, it was the emergence of the “sharing economy” that really allowed hospitality exchange to take off. The sharing economy, sometimes
called the “peer to peer” economy, refers to a new business
model made possible by the spread of the Internet and mobile
devices. It was always possible to try to rent out a spare bedroom, car, or power tool lying around in the garage, but for
almost everyone it was far more trouble than it was worth.
The Internet changed all that by allowing far more information to be collected and shared, solving the trust problem that
kept networks like Servas small and relatively exclusive. Following the model pioneered by companies like eBay, sharing
economy websites allow users to rate each other and thereby
build a reputation for trustworthiness:
I
Reputation is a requirement of the sharing economy. For
Airbnb hosts and Uber and Lyft drivers, positive ratings
are paramount to their success. It might seem crazy to
stay at a stranger’s house, but on Airbnb host reviews
facilitate trust among strangers. (Schlegel 2014)
The results of these technological innovations have been
staggering. Airbnb, founded in 2008 to allow people to rent
which means seeing each different culture as simply that—
different. Not better or worse, not right or wrong, but on its
own terms. Doing so helps us place different values, beliefs,
norms, and practices within their own cultural context. By
practicing cultural relativism, or being culturally sensitive,
out their homes and apartments on a short-term basis, now
boasts that it has had more than 160 million guests book a
stay through its website, which lists rentals in 191 countries
and more than 65,000 cities.
While Airbnb likes to brag that its rental listings include
more than 1,400 castles, their rivals at Couchsurfing.com
have taken a different approach to the sharing economy. Their
website tells the story of how their CEO surfed a Dumpster
that a University of Texas professor had “converted and refinished as part of a sustainable micro-housing project.” Rather
than letting people rent out their living spaces, Couchsurfing
allows travelers to connect with people who are willing to let
them crash on the “couch” for free. The Couchsurfing mission statement emphasizes the way this mode of travel can
promote social change: “We envision a world made better by
travel and travel made richer by connection,” and hope that
when couchsurfers “share their lives with” their hosts, the
resulting friendships will help generate “cultural exchange
and mutual respect.” Though the organization has had a
somewhat tumultuous history, it claims 7 million members
in more than 100,000 cities worldwide.
However much Airbnb and Couchsurfing differ in their
business models, both agree that one of the advantages of
traveling this way is that it can turn everyday people into
unlikely but effective cultural ambassadors. A search of
Airbnb’s website shows scores of people describing themselves as the “unofficial ambassador” for their communities.
When people “list their couch” on Couchsurfing’s website,
they’re inviting strangers into their homes and taking on the
role of tour guide as well as host. You can even simply set your
couch’s status to “Not Right Now (but I can hang out)” if you
aren’t able to host guests but still “want to be available as a
city resource for travelers.” Although some remain cynical
about the motives of traveling couchsurfers, seeing them as
more interested in traveling cheaply than in creating connections, it’s hard to deny that cultural exchange is really
happening thanks to these and other similar organizations.
we begin to see others more clearly and without judgment
and, therefore, to appreciate their way of life. We can discover
viewpoints and interpretations of reality different from our
own. Cultural relativism becomes all the more important in
our increasingly diverse society.
What Is Culture?
77
Material Culture and the
Architecture of Santa
Barbara Local leaders have
preserved the city’s history
and resisted the pressures
of encroaching urban
development by insisting
on maintaining the look of
“old California.”
Components of Culture
Since culture is such a broad concept, it is more easily grasped
if we break it down into its constituent parts. Sociologists
conceive of culture as consisting of two major categories:
material culture and symbolic culture.
Material Culture
Material culture is any physical object to which we
give social meaning: art and artifacts, tools and utensils,
machines and weapons, clothing and furniture, buildings
and toys—the list is immense. Any physical thing that people
create, use, or appreciate might be considered material
culture.
Examining material culture can tell us a great deal about
a particular group or society. Just look around you, whether
in your dorm room, a library, a coffeehouse, or a park—there
should be many items that you can identify as belonging to
material culture. Start with your own clothes and accessories
and then extend your observations to your surroundings—
the room, building, landscaping, street, neighborhood, community, and further outward. For instance, the designer
label on a woman’s purse might
convey that she follows the curMATERIAL CULTURE the
rent fashion trends, or the athobjects associated with a
letic logo on a man’s T-shirt
cultural group, such as tools,
might tell us that he is into
machines, utensils, buildings,
skateboarding. Likewise, the
and artwork; any physical object
carpeting, light fixtures, furnito which we give social meaning
ture, and artwork in a building
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CHAPTER 3
Culture
can tell us something about the people who live or work there.
And the sports arenas, modes of transportation, historical
monuments, and city dumps reveal the characteristics of a
community. Perhaps the proliferation of drive-thru fast-food
restaurants in practically every corner of the United States
says something about American tastes and lifestyle: we
spend more time on the road, cook fewer meals at home, and
prefer the ease and predictability of knowing what we’ll get
each time we pull up to our favorite chain. If you were visiting another country, you might see some very different items
of material culture.
Studying the significance of material culture is like
going on an archaeological dig, but learning about the present rather than the distant past. Let’s take as an example a
sociological “dig” in Santa Barbara, California, where one
of the authors of this book lives. Local leaders there have
been active in preserving the image of the city, particularly
in its downtown historical area. The original mission, presidio (military post), courthouse, and other landmarks built
by early Spanish settlers are all still intact. Although the
town has grown up around these buildings, zoning regulations require that new construction fit with the distinctive
Mediterranean architecture of the “red tile roof” district.
The size and design are restricted, as are the use of signs,
lighting, paint, and landscaping. Thus, the newly built grocery store with its textured stucco walls, tile murals, and
arched porticos may be difficult to distinguish from the
century- old post office a few blocks away. By studying its
material culture, we can see how Santa Barbara manages
to preserve its history and heritage and successfully resist
the pressures of encroaching urban development. The
distinctive “old California” look and feel of the city is perhaps its greatest charm, something that appeals to locals
and a steady flock of tourists alike.
Symbolic Culture
Nonmaterial or symbolic culture reflects the ideas and
beliefs of a group of people. It can be something as specific
as a certain rule or custom, such as driving on the right side
of the road in the United States and on the left side in the
United Kingdom. It can also be a broad social system, such as
democracy, or a large-scale social pattern, such as marriage.
Because symbolic culture is so important to social life, let’s
look further at some of its main components.
COMMUNICATION: SIGNS, GESTURES, AND LANGUAGE One of the most important functions of symbolic
culture is to allow us to communicate—through signs, gestures, and language. These form the basis of social interaction and are the foundation of culture.
Signs (or symbols) such as traffic signals, price tags, notes
on sheet music, or product logos have all been designed to
meaningfully represent someSYMBOLIC CULTURE the
thing else. They all convey inforideas associated with a cultural
mation. Numbers and letters are group, including ways of thinking
the most common signs, but you (beliefs, values, and assumptions)
are probably familiar with lots and ways of behaving (norms,
of other graphic symbols indi- interactions, and communication)
cating, for instance, which is the SIGNS symbols that stand for or
men’s or women’s restroom or convey an idea
whether it’s unisex, where the
elevator is going, how to pause
the video you’re watching, or in which lane you should be
driving.
While we can easily take for granted the meaning of most
symbols, others we may have to learn when we first encounter them. Some symbols may be nearly universal, while others
may be particular to a given culture. It may take some interpretive work to understand what a sign means if you are unfamiliar with the context in which it is displayed.
Take emojis, for instance, those cute (or devious) little
expressions that we can add to our text messages and social
media posts. Originally developed in Japan, where the word
emoji means “pictograph,” these symbols have become
Gestures and Body Language If you travel to a foreign culture, pay special attention to how others interpret your body language.
Common friendly gestures in one culture can be offensive or confusing in another.
Components of Culture
79
ubiquitous around the world.
Over one thousand emojis are
people use their bodies to
now recognized as part of the
communicate without words;
Unicode Standard for computactions that have symbolic
ing, and more are being added
meaning
every year. Recently, the human
LANGUAGE a system of
emojis (or emoticons) were modicommunication using vocal
fied so that you could choose
sounds, gestures, or written
among a range of skin tones
symbols; the basis of symbolic
culture and the primary means
and hair colors in an attempt to
through which we communicate
better represent our diversity.
with one another and perpetuate
Although widely used, not every
our culture
emoji is understood in the same
SAPIR-WHORF HYPOTHESIS
way by all people. The sleepy face
the idea that language structures
emoji is one of the most confusthought and that ways of looking
ing; because it has a water drop
at the world are embedded in
between the eyes and mouth,
language
most people think it’s crying, but
in fact that’s not a tear but rather
a droplet of drool, which is supposed to indicate sleeping.
Gestures are signs made with the body—clapping, nodding, smiling, or any number of facial expressions. Sometimes, these acts are referred to as “body language” or
“nonverbal communication,” since they don’t require any
words. Gestures can be as subtle as a knowing glance or as
obvious as a raised fist. Most of the time, we can assume that
other people will get what we are trying to say with our gestures. But, while gestures might seem natural and universal,
just a matter of common sense, few of them besides those that
represent basic emotions are innate; most have to be learned.
For instance, the “thumbs up” sign, which is associated with
praise or approval in the United States, might be interpreted
as an obscene or insulting gesture in parts of Asia or South
America. Every culture has its own way of expressing praise
and insulting others. So before leaving for a country whose
culture is unfamiliar, it might be worth finding out whether
shaking hands and waving goodbye are appropriate ways to
communicate.
Language, probably the most significant component of
culture, is what has allowed us to fully develop and express
ourselves as human beings, and it is what distinguishes us
from all other species on the planet. Although language varies
from culture to culture, it is a human universal and present in
all societies. It is one of the most complex, fluid, and creative
symbol systems: letters or pictograms are combined to form
words, and words combined to form sentences, in an almost
infinite number of possible ways.
Language is the basis of symbolic culture and the primary means through which we communicate with one
another. It allows us to convey complicated abstract concepts and to pass along a culture from one generation to the
next. Language helps us to conceive of the past and to plan
for the future; to categorize the people, places, and things
GESTURES the ways in which
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around us; and to share our perspectives on reality. In
this way, the cumulative experience of a group of people—
their culture—can be contained in and presented through
language.
Language is so important that many have argued that it
shapes not only our communication but our perception—the
way that we see things—as well. In the 1930s, anthropologists Edward Sapir and Benjamin Lee Whorf conducted
research on the impact of language on the mind. In working with the Hopi tribe in the American Southwest, the
anthropologists claimed to have discovered that the Hopi
had no words to distinguish the past, present, or future
and that, therefore, they did not “see” or experience time
in the same way as those whose language provided such
words. The result of this research was the development of
what is known as the Sapir-Whorf hypothesis (sometimes referred to as the principle of linguistic relativity).
Their hypothesis broke from traditional understandings
about language by asserting that language actually structures thought, that perception not only suggests the need for
words with which to express what is perceived but also that
the words themselves help create those same perceptions
(Sapir 1949; Whorf 1956).
The studies by Sapir and Whorf were not published until
the 1950s, when they were met with competing linguistic
theories. In particular, the idea that Eskimos (or Inuits, as
they are now called) had many more words for snow than
people of Western cultures was sharply challenged, as was
the notion that the Hopi had no words for future or past
tense (Martin 1986; Pullum 1991). Although there is still
some disagreement about how strongly language influences
thought (Edgerton 1992), the ideas behind the Sapir-Whorf
hypothesis continue to influence numerous social thinkers.
Language does play a significant role in how people construct a sense of reality and how they categorize the people,
places, and things around them. For instance, the work of
sociologist Eviatar Zerubavel (2003) looks at how different
groups (such as Jews and Arabs, or Serbs and Croats) use
language to construct an understanding of their heritage—
through what he calls “social memory.” In a country like the
United States, where there are approximately 43 million
foreign-born people who speak well over 100 different languages, there are bound to be differences in perceptual realities as a result (Lopez and Radford 2017).
Does the Sapir-Whorf hypothesis hold true for your
world? Let’s take an example closer to home. Perhaps you
have seen the 2004 movie Mean Girls, loosely based on a pop
sociology book by Rosalind Wiseman, Queen Bees and Wannabes, about the culture of high school girls (2002). Both
book and film present a social map of the cafeteria and school
grounds, identifying where different groups of students—
the “jocks,” “cheerleaders,” “goths,” “preppies,” “skaters,”
“nerds,” “ hacky-sack kids,” “easy girls,” and “partiers”—hang
much more important than it is now. In today’s economy,
workers realize that they may be “downsized” in times of
financial trouble or that they may change careers over the
course of their lifetime and hence feel less obligation to an
employer.
Mean Girls and the Cafeteria Classification System A scene
from the film Mean Girls illustrates the different classification
schemes that are used to identify and categorize the world
around us.
out. The book also includes the “populars” (referred to in the
movie as the “plastics”) and the popular “wannabes.”
You were probably aware of similar categories for distinguishing groups at your school. Do such classification systems influence the way you see other people? Do they lead you
to identify people by type and place them into those categories? If no such labels existed (or if your school had different
labels), would you still perceive your former classmates the
same way? Probably not. These kinds of questions highlight
how important language is to the meanings we give to our
everyday world.
Values, Norms, and Sanctions
Values and norms are symbolic culture in thought and action.
When we know the values of a particular group and see how
individuals are controlled by its social norms, then we can
appreciate their beliefs and ideals and find the evidence of
these throughout their everyday lives.
VALUES Values are the set of shared beliefs that a group
of people considers to be worthwhile or desirable in life—
what is good or bad, right or wrong, beautiful or ugly. They
articulate the essence of everything that a cultural group
cherishes in its society. For instance, most Americans value
the equality and individual freedoms of democracy. Structural functionalists, such as Durkheim, stress the strength
of shared values and their role in regulating the behavior of
society’s members. However, there is not always widespread
agreement about which values should represent a society,
and values may change or new values may emerge over time.
For example, workers’ loyalty to their company was once
NORMS Norms are the rules and guidelines regarding
what kinds of behavior are acceptable; they develop directly
out of a culture’s value system. Whether legal regulations
or just social expectations, norms are largely agreed upon
by most members of a group. Some norms are formal, which
means they are officially codified and explicitly stated.
These include laws such as those making it illegal to speed
in a school zone or drink before you turn twenty-one. Other
formal norms include the rules for playing basketball or the
requirements for membership in your college’s honor society,
the rights secured by the Amendments to the U.S. Constitution, and the behavioral prescriptions conveyed in the Ten
Commandments. Despite the relative authority of formal
norms, they are not always followed.
Other norms are informal, meaning that they are implicit
and unspoken. For instance,
when we wait in line to buy tickVALUES ideas about what is right
ets for a movie, we expect that or wrong, good or bad, desirable
no one will cut in front of us. or worthy in a particular group;
Informal norms are so much a they express what the group
part of our assumptions about cherishes and honors
life that they are embedded in NORMS rules or guidelines
our consciousness; they cover regarding what kinds of behavior
almost every aspect of our social are acceptable and appropriate
lives, from what we say and do within a particular culture; these
to even how we think and feel. typically emanate from the
Though we might have difficulty group’s values
listing all the norms that are a LAWS types of norms that are
part of everyday life, most of us formally codified to provide an
have learned them quite well. explicit statement about what is
They are simply “the way things permissible or forbidden, legal or
are done.” Often, it is only when illegal in a given society
norms are violated (as when FOLKWAYS loosely enforced
someone cuts in line) that we norms involving common customs,
practices, or procedures that
recognize they exist.
Norms can be broken down ensure smooth social interaction
and acceptance
further into three types. Folkways are the ordinary conventions of everyday life about what is acceptable or proper and
are not always strictly enforced. Folkways are the customary
ways that people do things, and they ensure smooth and
orderly social interactions. Examples are standards of dress
and rules of etiquette: in most places, wearing flip-flops
with a business suit and eating with your fingers from the
buffet line is just not done! When people do not conform to
folkways, they are thought of as peculiar or eccentric but not
necessarily dangerous.
Components of Culture
81
IN RELATIONSHIPS
Individual Values vs. University Culture
et’s talk about sex on campus.
Both Dr. Ferris’s and Dr. Stein’s schools (public, statefunded institutions) provide on-campus sexual health services for students, including a wide range of contraceptive
choices, STI (sexually transmitted infection) testing and
treatment, and pregnancy testing. Does your college health
services center offer these services, too?
Many colleges and universities do not offer students the
full range of sexual health-care services, and some offer none
at all. For example, Gonzaga University in Spokane, Washington, offers no contraceptive benefits to students but does
cover STIs. While only a small percentage of Catholic universities in the United States have offered any kind of contraception to students, there has been some pushback at campuses
such as Fordham, especially since the passage of the Affordable Care Act, which mandated coverage (Catholics for a Free
Choice 2002; Edwards-Levy 2012). It’s harder to generalize
about non- Catholic religious schools—some do, some don’t.
Brigham Young University in Salt Lake City and Texas Christian University in Fort Worth, for example, do offer contraception to students, while Liberty University in Virginia and
Eastern Nazarene College in Massachusetts don’t appear to
offer any birth control services. Schools without religious
affiliations are more likely to offer contraceptive services if
they have a student health center, but these are not found on
all campuses.
Universities have their own cultures that include traditions, customs, beliefs, and values, just like any other cultural
group. Some universities borrow their cultural values from
the larger organizations (such as religious groups) that sponsor them; even unaffiliated universities have statements of
their institutional values on their websites.
What does it mean for you that your college may be guided
by a set of institutional policies that prohibits dispensing
contraception to students? It means that some of your most
personal, private, individual choices have already been made
L
Mores are norms that carry a greater moral significance
and are more closely related to the core values of a cultural
group. Unlike folkways, mores are norms to which practically
everyone is expected to conform. Breaches are treated seriously
and in some cases can bring severe repercussions. Such mores
as the prohibition of theft, rape, and murder are also formalized,
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for you (or at least made more complicated for you) by your
school. It’s possible that your individual values coincide with
your college’s culture when it comes to such issues. But if your
university’s institutional values and your individual values
are different, you may find yourself in a situation where the
university has some unanticipated control over your everyday life and personal relationships. Schools can mandate who
your dorm roommate can be (and whether you can room with
someone you know, or someone of the same or opposite sex);
they can make and enforce rules about your academic and athletic activities; they can decide what kind of medical care you
can get on campus. They can even influence your sex life.
University Culture Like other cultural groups, universities have
traditions, customs, beliefs, and values that can affect students’
everyday lives.
so that there is not only public condemnation for such acts
but also strict laws against them. Taboos, actually a type of
mores, are the most powerful of all norms. We sometimes use
the word in a casual way to indicate, say, a forbidden subject.
But as a sociological term it holds even greater meaning.
Taboos are extremely serious. Sociologists say that our sense
of what is taboo is so deeply ingrained that the very thought of
committing a taboo act, such as cannibalism or incest, evokes
strong feelings of disgust or horror.
Norms are specific to a culture, time period, and situation.
What are folkways to one group might be mores to another.
For instance, public nudity is acceptable in many cultures,
whereas it is not only frowned upon in American culture but
also illegal in most instances. At the same time, Americans
do permit nudity in such situations as strip clubs and nudist
resorts, allowing for a kind of moral holiday from the
strictures of imposed norms. At certain times, such as Mardi
Gras and spring break, mild norm violations are tolerated.
Certain places may also lend themselves to the suspension
of norms—think Las Vegas (and the slogan “What happens in
Vegas, stays in Vegas”).
Similarly, what would be considered murder on the
city streets might be regarded as valor on the battlefield.
And we are probably all aware of how the folkways around
proper etiquette and attire can vary greatly from one generation to the next; fifty years ago, girls were just starting
to wear jeans to school, for example. Now they come to
school in all sorts of casual attire, including pajama bottoms and slippers.
SANCTIONS Sanctions are a means of enforcing norms.
They include rewards for conformity and punishments for
violations. Positive sanctions express approval and may
come in the form of a handshake, a smile, praise, or perhaps
an award. Negative sanctions express disapproval and may
come in the form of a frown, harsh words, or perhaps a fine
or incarceration.
From a functionalist perspective, we can see how sanctions
help to establish social control, ensuring that people behave
to some degree in acceptable ways and thus promoting social
cohesion. There are many forms of authority in our culture—
from the government and police to school administrators,
work supervisors, and even parents. Each has a certain
amount of power that they can exercise to get others to follow
their rules. So when someone is caught violating a norm,
there is usually some prescribed sanction that will then be
administered, serving as a deterrent to that behavior.
But equally important in
maintaining social order is
the process of socialization MORES norms that carry great
by which people internalize moral significance, are closely
norms. For instance, in 1983, related to the core values of a
the U.S. Department of Trans- cultural group, and often involve
severe repercussions for violators
portation pioneered the slogan
“Friends don’t let friends drive TABOO a norm ingrained so
drunk”; a few years later, the deeply that even thinking about
term “designated driver” was violating it evokes strong feelings
of disgust, horror, or revulsion
introduced into the popular lexicon. Over the years, these slogans MORAL HOLIDAY a specified
have helped change the way we time period during which some
think about our personal respon- norm violations are allowed
sibility for others, with nearly SANCTIONS positive or negative
80 percent of Americans now reactions to the ways that people
claiming that they have taken follow or disobey norms, including
action to prevent someone from rewards for conformity and
punishments for violations
driving while intoxicated. What
began as an external statement SOCIAL CONTROL the formal
of social mores quickly became and informal mechanisms used
our own personal sense of moral- to elicit conformity to values and
norms and thus promote social
ity. We are often unaware of the
cohesion
extent to which our own conscience keeps us from violating
social norms in the first place. If we have internalized norms,
then outside sanctions are no longer needed to make us do the
right thing. Social control, then, frequently looks like selfcontrol and is taught through the socialization process by
family, peers, the media, and religious organizations, among
others.
Norms Are Specific to a Situation, Culture, and Time Period For example, Mardi Gras and spring break are often considered “moral
holidays,” times when mild norm violations are tolerated.
Components of Culture
83
DATA WORKSHOP
Analyzing
Everyday Life
Seeing Culture in a Subculture
When it comes to culture, we are like fish in
water. Because we’re so deeply immersed
in it, we may not really see it. When culture
becomes something we take for granted, we
lose sight of what’s distinctive or different about it. One of
the best ways to “see” culture is to approach it as an outsider, or as someone who is learning about it for the first
time. Even if it’s a culture to which you’ve belonged your
entire life, you can always act as if you are a new member
trying to understand your group. In any event, to better
appreciate culture you’ll need to suspend your ethnocentrism and practice cultural relativism.
In this Data Workshop, you will be examining a subcultural group to which you belong. As someone living in
a diverse, modern society, you are likely to belong to many
subcultural groups. You’ll be doing some participant observation research in a social setting (and taking field notes),
focusing on various components of material and symbolic
culture that help to define your group. At the same time
you’ll be reflecting on your own membership in the group,
and writing a short ethnography about it. Refer to the section in Chapter 2 on participant observation/ethnographic
research methods for a review before conducting your study.
Step 1: Choosing Your Cultural Group
Begin by choosing a subculture to examine. There are
numerous possibilities. You could choose an ethnic group
(such as Latino or African American), a nationality (such
as Mexican or Swedish), a religion (such as Catholic or
Mormon), an occupation (such as a server or parking
valet), a sports team or club (such as intramural Ultimate
Frisbee or student government), or an interest or hobby
(such as video gaming or crafting). With so many from
which to choose, the most important thing is to select one
that gives you plenty of material to work with and is easy
to observe. Provide a brief description of the subcultural
group and its members.
Step 2: Observing Group Culture
Find a place where you can observe members of your
subculture in some naturally occurring social setting.
Depending on which subculture you choose, you might
visit a church, park, or gym, a retail store or restaurant,
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Culture on Campus College campuses are home to myriad
subcultures, including “Quidditch” players and members of
the Muslim Students Association.
the student center on campus, or a large family gathering. Spend at least 30 minutes in the setting, considering both the material and symbolic culture embodied
in your field site. Jot down notes with some specific
details about what you see, both in the physical environment and in social interactions among members of the
group.
Step 3: Identifying Cultural Components
Read through your field notes and reflect on your experience. Then consider the following questions:
✱ What aspects of material culture did you notice in
the setting? This can include the physical surroundings, architecture, furniture, equipment, clothing,
artwork, food, or other objects. Can you explain the
meaning, function, or purpose of particular items of
material culture?
✱ What did you notice about language in the setting?
Are there any particular words, terms, mottos, or
sayings that are commonly used among members?
What are their meanings? What else did you notice
about talk and interaction in the setting? Were there
any signs or other written materials associated with
the setting?
✱ What aspects of symbolic culture are part of this sub-
culture? Describe values that members of the group
uphold, listing at least three values that are key to the
group’s culture. What are the group’s ideas, beliefs, or
attitudes? Does the group have a mission or goal?
✱ What kinds of social norms guide the behavior of
individuals, and how are these norms related to
group values? What are the folkways of the group?
How do these folkways shape what members do or
say? What are some of the rules governing members? Why are they important?
✱ What did you observe in the setting that seemed
especially familiar or unfamiliar to you? Was there
anything that surprised you? What insights were
you able to gain by suspending ethnocentrism and
practicing cultural relativism? What did you learn
about yourself as a member of the subculture after
conducting this study?
There are two options for completing this Data Workshop:
PREP- PAIR- SHARE Do the fieldwork outlined in
Steps 1 and 2, and bring your field notes with you to class
for reference. In groups of two or three, discuss your experiences and exchange answers to the questions in Step 3.
Take this opportunity to learn more about different subcultural groups.
DO- IT-YOURSELF Write a three- to four-page essay
analyzing your field experiences and taking into consideration the questions in Step 3. Make sure to refer to your
field notes in the essay and include them as an attachment
to your paper.
Variations in Culture
We know there are differences between cultures, but there can
also be variations within cultures. For instance, sociologists
who have tried to identify the core values that make up American society (Bellah et al. 1985; Williams 1965) have found that
while there do seem to be certain beliefs that most Americans
share, such as freedom and democracy, there are also inconsistencies between such beliefs as individualism (in which
we do what is best for ourselves) and humanitarianism (in
which we do what is best for others), and between equality
and group superiority. New values such as self-fulfillment
and environmentalism could also be added to the list, having
gained popularity in recent years.
It is even difficult to speak of an “American culture.” “Cultural diversity” and “multiculturalism” have both become
buzzwords in the past few decades, precisely because people
are aware of the increasing variety of cultural groups within
American society. Multiculturalism generally describes
a policy that involves honoring the diverse racial, ethnic,
national, and linguistic backgrounds of various individuals
and groups. In the following chapters, we will explore some of
these differences in greater depth.
Dominant Culture
Although “culture” is a term we usually apply to an entire
group of people, what we find in reality is that there are often
many subgroups within a larger culture, each with its own
particular makeup. These subgroups, however, are not all
equal. Some, by virtue of size,
wealth, or historical happen- MULTICULTURALISM a policy
stance, are able to lay claim to that values diverse racial, ethnic,
greater power and influence in national, and linguistic backgrounds
society than others. The values, and so encourages the retention
norms, and practices of the most of cultural differences within the
powerful groups are referred to larger society
as the mainstream or dominant DOMINANT CULTURE the
culture, while others are seen as values, norms, and practices of
“alternative” or minority views. the group within society that is
The power of the dominant cul- most powerful (in terms of wealth,
prestige, status, influence, etc.)
ture may mean that other ways of
seeing and doing things are rel- HEGEMONY term developed by
egated to second-class status—in Antonio Gramsci to describe the
this way, dominant culture can cultural aspects of social control,
whereby the ideas of the dominant
produce cultural hegemony, or
group are accepted by all
dominance (Gramsci 1985, 1988).
Let’s take popular music as an
example. Commercial radio stations often have very limited
playlists. No matter what the genre (country, pop, hip-hop,
metal), the songs played are determined by station and record
company business interests, not your artistic preferences.
Truly new artists and alternative sounds are more likely to be
heard on public, college, or satellite radio stations or online.
Even music streaming services like Pandora or Spotify must
deliver audiences to advertisers, which may make it harder
to resist the pressure to “mainstream.” The dominant status of commercial radio (even online) and the corporate interests of the music industry dictate that musicians outside the
mainstream will never be as big as Lady Gaga or Justin Bieber.
Subcultures and
Countercultures
If sociologists focus only on the dominant culture in American society, we risk overlooking the inequalities that structure our society—as well as the influences that even small
Variations in Culture
85
GLOBAL PERSPECTIVE
Otaku Culture and the Globalization of Niche Interests
f you are not an otaku, you probably don’t know what otaku
is. If you are an otaku, you may not want others to know what
otaku is, since otaku culture has often been misunderstood by
those on the outside. So, what is otaku?
Otaku is a Japanese word used to describe devoted
fans, usually of manga, anime, or video games. Otaku are
extremely knowledgeable about whatever it is they are fans
of—and while that kind of obsessive interest is sometimes
looked down upon by others, otaku themselves see this
intense knowledge as a badge of honor. They view themselves
as dedicated rather than obsessed, connoisseurs rather than
fanatics, and superior to other hobbyists who aren’t as erudite about the object of their enthusiasm. In fact, otaku may
now be certified as experts in Japan bytaking a rigorous,
nationally recognized exam (McNicol 2006).
Organizing and displaying their belongings is a central part of otaku culture—many otaku have special rooms
in their homes for their museum-like collections of action
figures, paintings, or comic books. Photographs of otaku
in their “otaku spaces” (Galbraith 2012) illuminate the
connection among fantasy worlds, material commodities, and
virtual communities that otaku culture uniquely embodies.
Once confined entirely to Japan (and to small neighborhood clubs even there), the Internet has made otaku culture
accessible to people all over the world. Indeed, fans of just
about everything now depend on social media to connect
them with one another and to allow them to share their fascinations with others who appreciate what it means to be truly
dedicated. Otaku who in the past might have been viewed
with suspicion because of their intense involvement in what
others considered a fringe pastime can now validate their
commitments by interacting with others who share their
interests, whether they are down the street or a world away.
Closely related to its reliance on social media, otaku culture is also characterized by its global reach. Indeed, what is
distinctive about otaku culture is the uncommon direction in
which it has traveled. Instead of the United States or another
Western culture spreading eastward, otaku culture is an
example of the East influencing the West: otaku represents
the globalization and transnationalization of what had previously been Japan-specific. As science fiction writer William
Gibson (2001) says, “There is something post-national about
it, extra-geographic,” meaning that in otaku culture, citizenship matters less than shared interests, nationality less than
knowledge, and location less than expertise. Your identity is
defined by what you’re into, by where your passions lie, and
by what “geeks you out.”
Whether or not your passion is for manga, anime, or video
games, if you’re an obsessive fan of some other genre of entertainment, and you’re deeply involved in its culture of fandom,
then perhaps you can also appreciate what it means to be an
otaku.
I
East to West The Internet helped spread otaku culture from
Japan to the rest of the world.
cultural groups outside the mainstream can exert. The
United States is filled with thousands of different cultural
groups, any of which could be called a subculture—a culture within a culture. A subculture is a particular social
group that has a distinctive way of life, including its own
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set of values and norms, practices, and beliefs, but that
exists harmoniously within the larger mainstream culture.
A subculture can be based on ethnicity, age, interests, or
anything else that draws individuals together. Any of the
following groups could be considered subcultures within
American society: Korean Americans, senior citizens, snowboarders, White Sox fans, greyhound owners, firefighters,
Trekkers.
A counterculture, another kind of subgroup, differs from
a subculture in that its norms and values are often incompatible with or in direct opposition to the mainstream (Zellner
1995). Some countercultures are political or activist groups
attempting to bring about social change; others resist mainstream values by living outside society or practicing an alternative lifestyle. In the 1960s, hippies, antiwar protesters,
feminists, and others on the so-called political left were collectively known as “the counterculture.” But radicals come in
many stripes. Any group that opposes the dominant culture—
whether they are eco-terrorists, computer hackers, or modernday polygamists—can be considered a counterculture.
In the mid-1990s, American countercultures of the far
right gained prominence in the wake of two high-profile
events. The FBI’s 1993 siege of the Branch Davidian compound in Waco, Texas, which resulted in eighty-two deaths,
became a source of inspiration for other groups that promote
armed resistance to government forces. Two years later, in
April 1995, a man with ties to “militia” or “patriot” groups,
Timothy McVeigh, detonated a bomb in the Alfred R. Murrah Federal Building in Oklahoma City, killing 168 people.
Members of the “militia movement,” who trace their heritage
to the Minutemen of the American Revolution (an elite fighting force, the first to arrive at a battle), see themselves as the
last line of defense for the liberties outlined in the U.S. Constitution. Moreover, they believe that the federal government
has become the enemy of those liberties. They hold that gun
control, environmental protection laws, and other legislation violate individual and states’ rights.
In 1996, a year after the Oklahoma City bombing, the
Southern Poverty Law Center counted a record 858 active
groups in the United States belonging to the “militia movement.” More recently, they have tracked a resurgence in militia groups since the 2008 election of Barack Obama. In 2015,
the number of anti-government “patriot” groups hit a new
high of 998 (Southern Poverty Law Center 2016). The first
days of 2016 brought another highly publicized event, a fortyone-day armed occupation of Oregon’s Malheur National
Wildlife Refuge by a group of ranchers demanding that the
government return the land to local control. Before the standoff ended in mid-February 2016, one of the ranchers was shot
to death during a pursuit by FBI and state troopers. At the end
of the siege, the occupiers were arrested and charges were
filed against them. Ultimately, seven of the ranchers, including the leaders of the group, brothers Ammon and Ryan Bundy,
were acquitted of federal conspiracy and weapons charges.
The verdict came as a surprise to many, and some critics fear
that it will embolden other groups. According to the FBI, such
“sovereign citizens,” as they are sometimes called, are among
the greatest threat to law enforcement in the United States
(Dickson 2014; Kurzman and Schanzer 2015).
Hacker Subculture Rami Malek plays a member of fictional
hacktivist group fsociety on the popular TV show Mr. Robot.
Hackers, like members of Anonymous, are a current example of a
countercultural group.
Anonymous, an international group of cyber activists—or
“hacktivists”—who carry out their attacks online, is another
example of a countercultural group. While loosely organized,
members of Anonymous are united in their opposition to
censorship or governmental or institutional control of the
Internet. As such, their targets have included large corporations
and major financial institutions such as Nissan, Visa, PayPal,
Bank of America, and the New York Stock Exchange. Members
of Anonymous have also sought to undermine the operations
of terrorist organizations such
as ISIS. Their tactics often
involve disrupting or disabling SUBCULTURE a group within
the computer networks or society that is differentiated
social media accounts of their by its distinctive values, norms,
and lifestyle
adversaries or leaking damaging
classified or sensitive information. COUNTERCULTURE a group
At the same time, Anonymous has within society that openly rejects
also lent its computer skills to or actively opposes society’s
values and norms
social movements such as Black
Lives Matter to help advance
their cause. Want to learn more about the hacker subculture?
According to a member of Anonymous, USA Network’s breakout
hit Mr. Robot about a fictional hacktivist collective called
fsociety, is “the most accurate portrayal of security and hacking
culture ever to grace the screen” (Wortham 2015).
Culture Wars
Although a countercultural group can pose a threat to
the larger society, conflict does not always come from the
extreme margins of society; it can also emerge from within
Variations in Culture
87
Culture Wars Today a culture war is waging over transgender rights. Many states have introduced bathroom bills, legislation that
requires people to use the bathroom that corresponds to their assigned sex. As a 49ers player, Colin Kaepernick protested racial
inequality and oppression by kneeling during the National Anthem, inspiring his teammates to do the same.
the mainstream. Culture in any
diverse society is characterized
mainstream society over the
by points of tension and divivalues and norms that should
sion. There is not always unibe upheld
form agreement about which
IDEAL CULTURE the norms,
values and norms ought to be
values, and patterns of behavior
upheld, leading to culture wars
that members of a society believe
like the one currently unfolding
should be observed in principle
over transgender rights. These
REAL CULTURE the norms,
clashes are frequently played out
values, and patterns of behavior
in the media and online, where
that actually exist within a society
social commentators, political
(which may or may not correspond
pundits, and bloggers debate the
to the society’s ideals)
issues. Culture wars are mainly
waged over values and morality and the solutions to social problems, with liberals and
conservatives fighting to define culture in the United States
(Hunter 1991, 2006).
Culture wars often play out on the political stage. To some
degree, the rise of the ultraconservative Tea Party movement in the last decade was a response to a host of contentious social issues such as abortion and same-sex marriage.
Republican-based Tea Partyers favor small government and
have called for drastic cuts in taxes and social welfare funding, among other things. The Alt-Right, another conservative
spin-off, has gained power more recently, while Trumpism
has highlighted deep political and cultural divisions among
Americans.
Popular culture is another site of frequent debate in the culture wars. One area of concern is the contents of entertainment
media, especially when it contains graphic material such as
violence, drug use, or sexuality. Celebrities and sports figures
who serve as role models may also stir controversy. During the
2016–2017 NFL season, Colin Kaepernick, quarterback for
CULTURE WARS clashes within
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Culture
the San Francisco 49ers, caused an uproar when he protested
racial oppression and inequality in the United States by kneeling during the National Anthem. Other NFL players followed
suit. And at the end of the season, after their team clinched the
Super Bowl, a number of players on the New England Patriots declined their invitation to the White House to meet with
President Trump (Mather 2017).
We could add many more examples to the list of battleground issues, including family values, LGBTQ rights, immigration, bio-medical ethics, gun violence, and school prayer.
Culture wars are bound to continue as we confront the difficult realities that are a part of living in a multicultural, democratic society.
Ideal vs. Real Culture
Some norms and values are more aspired to than actually practiced. It is useful to draw a distinction between ideal culture,
the norms and values that members of a society believe should
be observed in principle, and real culture, the patterns of
behavior that actually exist. Whether it is an organization
that falls short of its own mission statement or a person who
says one thing and does another (a self-described vegetarian,
for example, who sometimes enjoys a Big Mac), what people
believe in and what they do may be two different things.
An enduring example of the difference between ideal and
real cultures is the United States itself. For a nation that has
enshrined in its founding documents the notion that “all
men are created equal,” it continues to have trouble realizing
full equality for all its citizens. From slavery to Western
expansion, from the oppression of women and discrimination
against ethnic minorities to the battle for transgender rights,
we are still a nation that believes in equality but doesn’t
always deliver it.
DATA WORKSHOP
Analyzing Media
and Pop Culture
How the Image Shapes the Need
Yet another photo of Kim Kardashian in
sky-high Louboutins is splashed across the
tabloids. This time she’s at a service station,
pumping her own gas into a white-hot Ferrari
458 Italia. Most of us cannot afford such status symbols, but
it doesn’t stop us from wondering what it would be like to
wear designer shoes or drive an exotic sports car. In fact,
advertisers want to sell us just those kind of fantasies, effectively cashing in on two of our most basic human needs in
contemporary society—clothing and transportation. For
most people, clothes and cars have become something of a
necessity of modern life, even if we don’t actually need these
things to survive. For many reasons we need to get dressed
and we need to get around somehow, but our desire for
clothing and transportation is not determined by instinct
alone. So how does culture, in particular through the media,
influence the ways in which we satisfy those needs?
For this Data Workshop, you will be using existing
sources—specifically, popular magazines in print or
online—to discover how culture gives meaning to items
considered necessary for modern living. You will be
doing content analysis to arrive at your conclusions. Refer
back to Chapter 2 for a review of this research method.
Pick your necessity—clothes or cars. Now go to your
local bookstore or newsstand, or go online, and identify
a magazine dedicated to that necessity. For example, you
could choose a magazine such as InStyle, Essence, or Vogue
for women’s clothing, or GQ, Details, or Esquire for men’s
clothing. For cars, you could choose Car and Driver, Road
and Track, or Motor Trend. Immerse yourself in the content of the magazine, looking over the headlines, articles,
photo spreads, and advertisements. Then consider the following questions. Support your answers with data in the
form of clippings, photocopies, or screenshots of images
and text taken from the print magazines or their websites.
✱ How is the modern necessity of [clothing or cars]
presented in the magazine? Can you find any
themes, patterns, or topics that seem predominant
in the magazine?
✱ Describe one example of material culture (physical
objects) and one example of symbolic culture (language, norms) that best represent the magazine’s
approach to [clothing or cars].
✱ What values or beliefs about [clothing or cars] are
reflected in the magazine? What kind of messages
are embedded in the images and text in articles and
advertisements?
✱ How does the magazine suggest that we satisfy our
needs for [clothing or cars]? How much of the magazine’s content is about satisfying just the bare minimum of our need for [clothing or cars]?
✱ Who is the magazine’s intended audience? How are
you addressed as the reader? How does the magazine affect you and your desires for [clothing or
cars]? Do you find yourself wanting the [clothing or
cars] pictured?
✱ Who benefits when you act on your desires by pur-
chasing the products featured in the magazine?
✱ Finally, which force is more important in shap-
ing human behavior when it comes to modern
necessities—instinct or culture?
There are two options for completing this Data Workshop:
PRE P- PA IR- SH A RE Collect your data from the magazine and jot down some preliminary notes based on your
answers to the questions provided. Bring your examples
to class and present them to a partner who has chosen the
same topic (cars or clothing). Compare and contrast your
answers and develop them further together.
Popular Magazines What kinds of lifestyles are these
magazines trying to sell to consumers?
DO - IT-YOU RSE L F Write a three- to four-page essay
based on your answers to the questions provided. In addition, discuss your experience of doing content analysis of
existing sources for research. Provide your examples of
data (in print or digital format) as an attachment to the
paper.
Variations in Culture
89
Cultural Change
Cultures usually change slowly and incrementally, although
change can also happen in rapid and dramatic ways. We saw
rapid change as a result of the social movements of the 1960s,
and we may be seeing it again, albeit for different reasons, as
we move through the early decades of the 2000s. Change is
usually thought of as “progress”—we move from what seem
to be outmoded ways of doing things to more innovative practices. Earlier in the chapter, we saw how variations in culture,
whether they resulted from multiculturalism, countercultures, or culture wars, could all lead to growth and change
in the larger society. Now we look at several other important
processes that can also contribute to cultural change.
Technological Change
One of the most significant influences on any society is its
material culture. And most changes in material culture
tend to be technological. We usually equate technology
with “ hi-tech” electronic or digital devices. But technology
can be anything from a hammer to the space shuttle, from
graffiti to a search engine algorithm to hypertext markup
language (HTML), as well as the “know how” it takes to use it.
New technology often provides the basis and structure
through which culture is disseminated to members of a social
group. For instance, we are currently living in the Digital Age
or Information Age, a revolutionary time in history spurred
by the invention of the computer
microchip. This technology has
TECHNOLOGY material
artifacts and the knowledge and
already produced radical changes
techniques required to use them
in society, much as the steam
engine did during the Industrial
CULTURAL DIFFUSION the
Revolution of the eighteenth and
dissemination of material and
symbolic culture (tools and
nineteenth centuries.
technology, beliefs and behavior)
One of the most prominent feafrom one group to another
tures of this Information Age is the
spread of mass and social media. It
was not until the 1950s that television became a regular part of
daily life in the United States and only in the 1990s that the Internet became commonplace. Cell phones morphed into smartphones in the 2000s, while tablet devices and cloud computing
allowed for storing and streaming content in the 2010s. Most of
us now would have trouble remembering life before these technological advancements; that’s how much we rely on them and
take them for granted. This digital revolution is shaping our
culture—and the rest of the world—at an increasingly rapid pace.
own tools, beliefs, and practices, exposure to another culture
may mean that certain aspects of it will then be appropriated.
For example, as McDonald’s-style restaurants set up shop
in cultures where fast food had previously been unknown, it
wasn’t only hamburgers that got relocated—other aspects of
fast-food culture came along as well.
Eric Schlosser (2002) began seeing the effects of a Western
diet on the Japanese during the 1980s, when they doubled their
consumption of fast-food meals—and their rates of obesity.
Their risks of heart disease and stroke also increased. Although
Japan has some of the lowest obesity rates in the world, there
was enough concern about it that a law was passed in 2008
requiring people between the ages of forty-five and seventyfour to have their waistlines measured once a year. Those
falling outside the acceptable range are encouraged to seek
medical attention (Marsh 2016). The “Metabo Law” addresses
other diet-related problems, such as high blood pressure and
high cholesterol levels, and has been widely promoted in the
country. While it is difficult to prove how much fast food is to
blame for worsening health conditions in Japan, it is clear that
a single cultural product cannot be exported without carrying
a raft of cultural consequences with it.
Cultural diffusion usually occurs in the direction from
more developed to less developed nations. In particular,
“Western” culture has spread rapidly to the rest of the
world—driven by capitalism and globalization and aided by
new forms of transportation and communication that allow
for ever faster exchanges.
Cultural leveling occurs when cultures that were once
distinct become increasingly similar to one another. If you
travel, you may have already seen this phenomenon in towns
across the United States and countries around the world.
The Walmarts on the interstates, for instance, have driven
independent mom-and-pop stores from Main Streets all over
Cultural Diffusion
and Cultural Leveling
Cultural change can also occur when different groups share
their material and nonmaterial culture with each other, a
process called cultural diffusion. Since each culture has its
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Culture
Do You Want Fries with That? As American fast-food
restaurants have popped up in Japan, the country’s rates of
obesity and heart disease have increased.
the country. Many people bemoan this development and the
consequent loss of uniqueness and diversity it represents. As
cultures begin to blend, new mixes emerge. This can result in
an interesting hybrid—for example, of East and West—but it
can also mean a blander, more diluted culture of sameness.
While Western culture is a dominant force in this process, cultural diffusion and cultural leveling do not have to
occur in a one-way direction. Other societies have also had
an influence on culture in the United States. For instance,
Japanese anime was for many years a fringe interest in the
United States, usually associated with computer geeks and
other outsiders; now Disney has teamed up with Hayao
Miyazaki, Japan’s leading anime filmmaker, to sell his movies (such as Spirited Away, Howl’s Moving Castle, and Ponyo)
to a mainstream American audience. Still, the United States,
the dominant producer of global media, remains the primary
exporter of cultural content throughout the world.
Cultural Imperialism
Other countries around the world are becoming inundated
with America’s TV programs, movies, music, satellite radio,
newspapers, magazines, and web content. You can watch
MTV in India and Game of Thrones in Uzbekistan, surf the
Internet in Vietnam, or listen to Rihanna in Morocco. Many
view this increased access to information and entertainment as good news for the spread of freedom and democracy.
But the media are necessarily a reflection of the culture in
which they are produced. So not only are we selling entertainment, but also we are implicitly promoting certain Western ideas. And it can become a problem when the images and
ideas found in the media conflict with the traditional norms
and values of other countries.
The proliferation of Western media amounts to what some
social critics call cultural imperialism (Schiller 1995).
These critics conceive of media as a kind of invading force
that enters a country and takes it over—much like an army,
but with film, television, music, soft drinks, and running
shoes instead of guns. Historically, imperialism involved
the conquering of other nations by monarchies for their own
glory and enrichment. The British Empire, for example, was
once able to use its military might to occupy and control a
third of the world’s total land area. But now it is possible to
cross a border and to occupy a territory culturally, without
setting foot on foreign soil. Because they command so many
economic resources, Western media companies are powerful
enough to create a form of cultural domination wherever their
products go.
Of the countries that consider the messages in Western
media dangerous, some forbid or restrict the flow of information, others impose various kinds of censorship, and
still others try to promote their own cultural productions.
Iran, for example, officially censors all non-Islamic media
content on television, radio, film, and the Internet (though
Lady Gaga Lands in Dubai Some social critics maintain that
the spread of Western media, such as pop music by Lady Gaga,
amounts to cultural imperialism.
many Iranians use hidden satellite dishes to plug into illegal
Western programming). In the long run, it may be very
difficult to prevent cultural imperialism from spreading.
American Culture
in Perspective
Because American culture is highly visible worldwide, the
country’s moral and political values have equally high visibility. That means when reruns of Friends or Grey’s Anatomy air
in places like Egypt or Malaysia or Lebanon, American values
on the topics of sex, gender, work, and family are being transmitted as well. When such military ventures as Operation
Enduring Freedom (in Afghanistan) or Operation Iraqi Freedom are undertaken, part of their mission involves exporting
the political values associated with democracy, capitalism,
and even Christianity. Well, you may say, Friends is funny,
and Grey’s is a great way to kill
time, and democracy is a good
thing—so what’s the problem CULTURAL LEVELING the
process by which cultures that
here?
were once unique and distinct
In some parts of the world, the become increasingly similar
premise of these shows would be
unthinkable in real life: in many CULTURAL IMPERIALISM the
imposition of one culture’s beliefs
traditional cultures, both women
and practices on another culture
and men live with their parents through media and consumer
until they marry, sometimes products rather than by military
to partners chosen for them by force
their families. A show in which
American Culture in Perspective
91
IN THE FUTURE
Online Radicalization
nline recruitment: Colleges use it to attract students.
Employers use it to attract applicants. The armed services use it to attract trainees. Nonprofits use it to attract
volunteers. Charities use it to attract donors. And extremist
groups use it to attract followers.
Terrorist organizations, such as ISIS or the Islamic State,
have found a powerful new tool in the Internet to spread their
ideological message and recruit new members to their cause.
Social media in particular has allowed such groups to reach
people in Western nations, including the United States. Until
very recently, a new recruit would have to actually travel to a
hotbed of terrorist activity such as Afghanistan, Iraq, or Syria
in order to join in with militants using extreme violence in
pursuit of their goals. Now, that same person can become radicalized more quickly than ever before, and all without leaving
the country.
Terrorist organizations take advantage of computer
whizzes in their ranks and English-speaking militants who
are familiar with Western culture to produce and distribute materials that appeal to vulnerable young men cruising
the Internet. Twitter and YouTube have proved to be active
platforms for American ISIS sympathizers to pick up terrorist propaganda. This has inspired some to become lone wolf,
homegrown, or self-radicalized terrorists such as those who
carried out the 2013 bombing in Boston, the 2015 mass shooting in San Bernardino, and the 2016 massacre in Orlando.
Of course, social media user policies explicitly prohibit
content that supports or promotes violent or illegal activities, but it still gets through. Twitter has suspended more than
635,000 accounts linked to the Islamic State since 2015, and
Facebook and YouTube regularly take down material linked to
militant groups. More recently, these social media companies
(along with Microsoft) teamed up to develop and share a new
program that can more quickly identify and remove the most
egregious content, such as recruitment videos and beheadings (Hennigan 2017). But they haven’t been able to prevent
foreign operatives from finding new recruits online, who then
move their conversations to encrypted messaging apps such
as WhatsApp and Telegram, where they can avoid detection.
State intelligence agencies and law enforcement around
the world have been largely ineffective in curtailing this communication pipeline. They struggle to identify, understand,
and intervene in a process that is difficult to trace and that
often happens anonymously over the Internet. While military actions in Afghanistan and elsewhere have substantially
O
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Culture
Far-Right Radicalization Far-right groups use Facebook, Twitter,
and YouTube, among other tools, to radicalize young men who
feel alienated by the mainstream culture. The Internet has made
these men—who refer to themselves as “NEETS,” or “not in
education, employment, or training”—more reachable than ever.
reduced the territory that ISIS can claim as their Islamic
caliphate (or base), the group has been able to survive, and
expand, online.
While Islamic extremist groups have been the focus of much
attention regarding their online recruitment tactics, they are
not the only ones who use them. Domestic extremist groups
such as white nationalist and neo-Nazi groups also use the
same strategies and tools. In August 2017, members of far-right
groups descended on Charlottesville, Virginia, for a Unite the
Right rally that erupted in violence when James Alex Fields Jr.
drove his car through a group of counterprotesters, killing one
woman and injuring nineteen others. He was said to be inspired
by reading the notorious neo-Nazi website the Daily Stormer,
the same one Dylann Roof visited before his murderous rampage on a black church in Charleston, South Carolina, in 2015.
The web-hosting company Go Daddy moved swiftly after
Charlottesville to take down the Daily Stormer, and it has been
rejected by every other domain registrar in the United States
and abroad. This shutout has likely sent the site to relocate on
the dark web, which can only be accessed by heavily encrypted
software that protects a user’s identity (Gaffey 2017). But this
doesn’t mean that its extremist ideas—or those espoused by
other hate groups—have completely disappeared. It would
seem certain that we are going to grapple with issues of free
speech and online terrorist recruitment for some time to come.
Table 3.1 Theory in Everyday Life
Perspective
Approach to Culture
Case Study: Religion
Structural Functionalism
Values and norms are widely shared and
agreed upon; they contribute to social
stability by reinforcing common bonds and
constraining individual behavior.
Religion is an important social institution that functions
as the basis for the morals and ethics that followers
embrace and that are applied to both society and the
individual, thus promoting social order.
Values and norms are part of the dominant
culture and tend to represent and protect
the interests of the most powerful groups
in society.
Religion serves to control the masses by creating rules
for behavior; sanctions against violators may not be
equally or fairly applied. Culture wars reflect tensions
among groups over which values and norms will
dominate.
Values and norms are social constructions
that may vary over time and in different
contexts; meaning is created, maintained,
and changed through ongoing social
interaction.
Religion consists of beliefs and rituals that are part of
the interaction among followers. Reciting the Lord’s
Prayer, bowing toward Mecca, and keeping a kosher
home are meaningful displays of different religious
values and norms. Leaders may play a role in creating
social change.
Conflict Theory
Symbolic Interactionism
young men and women live on their own, with almost no family involvement, dating and sleeping with people to whom
they are not married, presents values that are distasteful in
these cultures. American values, or at least the perceptions
of them shaped by Hollywood and pop-culture exports, can
breed negative feelings toward the United States. The value
placed on individualism, sexual freedom, and material satisfaction in American life can antagonize cultures that place
a higher value on familial involvement and moral and social
restraint and may result in anti-American sentiment.
Politics can generate the same anti-American feelings.
For example, the United States has recently been involved
in attempts to stem the development of nuclear weapons
in developing countries like Iran and Pakistan while still
maintaining its own nuclear arsenal at home. Other nations
may question why American politicians think they should be
able to withhold from other countries privileges the United
States itself enjoys, such as developing a nuclear weapons
program. Much of the resentment against the United States
abroad emerges as a result of this type of phenomenon—
America’s perceived failure to live up to its own political
values and ideals or to apply them fairly to others.
Putting American culture in perspective means recognizing that because it is pervasive, it may also be viewed with
suspicion and even contempt when the values it expresses
clash with those of other cultures. But the nature of antiAmericanism is complex—it’s not merely a failure by other
nations to understand “good” television shows or accept
“superior” political systems. There are meaningful cultural
differences between Americans and others, and we should
keep those differences in mind as we read about or travel
to other cultures. Indeed, there are cultural differences of
similar magnitude within the United States as well. The
question of the meaning of American culture in a larger
global context is a complicated one.
CLOSING COMMENTS
In this chapter, we have seen how seemingly simple elements
of material culture (cars and comic books) and symbolic culture (norms and values) create complex links between the
individual and society, as well as between different societies
around the globe. American culture in particular, sociologists often argue, is hegemonic (dominant), in that certain
interests (such as creating a global market for American
products) prevail, while others (such as encouraging local
development and self-determination) are subordinated.
Within the United States, this can mean that the cultural
norms, values, beliefs, and practices of certain subcultures—
such as minority ethnic or religious groups—are devalued.
Elsewhere, it can mean that the United States is accused of
cultural imperialism by nations whose values and practices
are different from its own.
Whose cultural values and practices are “better” or
“right”? The sociological perspective avoids these evaluative
terms when examining culture, choosing instead to take
a relativistic approach. In other words, different cultures
should (in most cases) be evaluated not according to outside
standards but according to their own sets of values and norms.
But we should always recognize that this commitment to
cultural relativism is a value in itself—which makes cultural
relativism neither right nor wrong but rather a proper subject
for intellectual examination.
Closing Comments
93
Everything You Need to Know
about Culture
“ Culture is the
entire way of
life of a group
of people,
including
both material
and symbolic
elements, that
acts as a lens
through which
one views the
world and is
passed from
one generation
to the next.
“
94
COMPONENTS OF
CULTURE
✱
Material culture: Any physical
object to which we give social
meaning.
✱
Signs: Symbols that stand for or
convey ideas.
✱
Gestures: The ways people use
their bodies to communicate without
words.
✱
Language: A system of communication using vocal sounds, gestures,
or written symbols; the primary
means through which we communicate with each other and perpetuate
our culture.
✱
Values: Shared beliefs that a group of
people consider to be worthwhile or
desirable; they articulate everything
that a cultural group cherishes and
honors.
✱
Norms: Rules or guidelines regarding what kinds of behavior are acceptable and appropriate.
✱
Sanctions: Positive or negative
reactions to the ways people follow or
disobey norms.
REVIEW
1. List five pieces of material culture
you have with you right now, and
explain what these pieces indicate
about the tastes, habits, and lifestyles
supported by your cultural group.
2. When was the last time you violated a
folkway? How were you sanctioned?
What sorts of sanctions do we impose
on those who go against our accepted
mores?
3. Make a list of ways in which the
media—including advertisements—
reach you each day. How many of
these media messages represent
mainstream Western ideals? What
kinds of media messages do not conform to these norms?
Seeing Red
What does the color red mean in different cultures?
Marriage
Success
Passion
3,5
4,5,9
1,2,3,4,6
Strength
2
EXPLORE
Power
6
Love
Happiness
5
Repels
Evil
2
Good Luck
5,6,8
1,6
Erotic
1,3
Courage
Excitement
1
Anger
1,2,6,8
1,6
Breaching Age Norms on
Television
Norm breaching tells us a lot about the
unwritten rules of social life. When
everyday norms are violated, people
often get very uncomfortable. Visit
the Everyday Sociology blog to find out
what a hidden camera show can tell us
about how society deals with people
who break norms.
http://wwnPag.es/trw403
Danger
1,9
Energy
3
Heat
N u m be r Key
1,3,6,7
Radicalism
Beauty
6
1 - Western/American
2 - Japanese
3 - Hindu
4 - Native American
5 - Chinese
Desire
1
1,6
6 - Eastern European
7 - Muslim
8 - African
9 - South American
SOURCE: McCandless 2009.
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CHAPTER 4
Socialization,
Interaction, and
the Self
W
hat do you look like? Well, it really depends on the situation. Sometimes, we don’t
have complete control over how we present ourselves. If you work at a place with
a dress code or uniform, you don’t get to choose what you wear. If you are visiting
your grandparents, you might dress more conservatively than you would if you were going to
a party with your friends. Other times, how you look is a reflection of what you are doing. If
you are lounging around your house reading, you will look drastically different than you would
for a job interview. These are all facets of who you are, grounded in the real activities of your
96
97
everyday life—school, work, hobbies, relationships. Online, though, reality doesn’t
have to limit you to such mundane identities. Online, you can look however you
want.
We are constantly asked to attach our image to various platforms. If you take
a look at your driver’s license, passport, or student ID card, you probably have a
picture that you had no control over (and may even hide from other people). If your
best friend inputted a picture of you on her phone so that she can see who is texting or calling her, she may have chosen a picture that you don’t find particularly
flattering. However, if you are involved in social media such as Facebook, Twitter,
or Instagram, you can carefully craft your image by controlling what you wear, who
you are with, the angle you are viewed from, what your hair looks like, and what
expression is on your face—all through your profile picture.
More often than not, the pictures used on Facebook, Twitter, and Instagram are
“selfies” taken with cell phones. Through technology, we are able to capture our
identity without the photographer as intermediary. For some, the ability to photograph ourselves allows for a freedom of expression that wouldn’t exist if we were
being observed by another person. And the selfies we choose to represent ourselves can reveal more than just what we look like.
Look at your own profile picture. Are you pictured with another person (that’s
an “ussie”)? Are you doing an activity? Do you have a prop? Are you smiling? Are
you frowning? Are you making a silly face? Do you look like you do in everyday life,
or are you dressed up for an event? Are you in costume? Are you photographed
from above or below? What’s the background? Is your profile picture even a photograph of yourself? Is it instead your kid, your kitty, or the camellias in your front
yard?
Choosing a profile picture is one of many ways we express ourselves in social
interaction. Because our online identities are often removed from the context of
our everyday lives, we can express anything we want about who we are (or think
we are, or wish to be).
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CHAPTER 4
Socialization, Interaction, and the Self
HOW TO READ
THIS CHAPTER
In this chapter, you will learn how the self is connected to all
social phenomena (such as gender, race, and the media) and
how interaction constructs them all. You will be acquiring
some new analytic tools, including the concepts of socialization and impression management, which will be referenced
again in the chapters to come. In addition, you will be introduced to a new way of looking at the self—indeed, a new way
of looking at your self—that emphasizes the role of the social
in creating the individual. And you will be reminded of the
reverse: as your society makes you who you are, you have a
role (in fact, many roles) to play in shaping your society.
What Is Human Nature?
“That’s just human nature” is a phrase often used to explain
everything from violence and jealousy to love and altruism.
But what is human nature, really? What is the thing about us
that is unique and irreducible, that we all have in common and
that separates us from other creatures? From a sociologist’s
perspective, culture and society are what make us human.
These things that we have created also make us who we are.
We have to learn the meanings we give to food, housing, sex,
and everything else, and society is the teacher.
You would be a very different person if you had been born
in fourteenth-century Japan, in an Aztec peasant family, or in
the Norwegian royal court. You would have learned a different
language, a different set of everyday skills, and a different set
of meanings about how the world works. Also, your sense of
who you are would be radically different in each case because
of the particular social structures and interactions you would
encounter. If you were a member of an Aztec peasant family,
for example, you would expect to be married to someone of
your parents’ choosing in your early teens (McCaa 1994). Girls
were considered old maids if they were still single at age fifteen and might have ended up as prostitutes or concubines if
they did not find a husband by this tender age.
The Nature vs. Nurture
Debate
If it is culture and society that make us human, what role
does our genetic makeup play? Aren’t we born with certain
instincts? These are questions posed in what is often called
the nature vs. nurture debate. Those taking the nature
side—often sociobiologists, some psychologists, and others in the natural sciences—argue that behavioral traits can
be explained by genetics. Those taking the nurture side—
sociologists and others in the social sciences—argue that
human behavior is learned and shaped through social interaction. Which of these arguments is right?
Both are right. You don’t have to look far to see that genetics, or nature, plays a role in who we are. For example, research
shows that high levels of testosterone contribute to stereotypically masculine traits such as aggressiveness and competitiveness. However, it is also true that facing a competitive
challenge (such as a baseball game) causes testosterone levels
to rise. So is it the hormone that makes us competitive, or is
it competition that stimulates hormone production? An additional example involves a study of moral and social development in people with brain injuries. Steven W. Anderson and
colleagues (1999) studied patients whose prefrontal cortex
had been damaged. Those who had received the injury as
infants struggled with moral and social reasoning, finding it
difficult or impossible to puzzle out questions like “Is it acceptable for a man to steal the drug needed to save his wife’s life
if he can’t afford to pay for it?” People who received the same
injury as adults, however, were able to deal with such issues.
Anderson and his research team hypothesized that there is a
crucial period in brain development when people acquire the
capacity for moral reasoning. In other words, nature provides
a biological window through which social and moral development occurs.
The point is, there is a complex
NATURE VS. NURTURE
relationship between nature and DEBATE the ongoing discussion
nurture. Neither one alone is suf- of the respective roles of genetics
ficient to explain what makes us and socialization in determining
human. Certainly, heredity gives individual behaviors and traits
us a basic potential, but it is pri- SOCIALIZATION the process
marily our social environment of learning and internalizing the
that determines whether we will values, beliefs, and norms of our
realize or fall short of that poten- social group, by which we become
tial. We are subject to social influ- functioning members of society
ences from the moment we are
born (and even before), and these influences only increase over
the years. In part because the influence of social contact happens so gradually and to some extent unconsciously, we don’t
really notice what or how we are learning.
The Process of
Socialization
We often speak of “socializing” with our friends, yet the idea
of “socializing” is only part of what sociologists mean by
socialization. Socialization is a twofold process. It includes
the process by which a society, culture, or group teaches individuals to become functioning members, and the process by
which individuals learn and internalize the values and norms
of the group.
Socialization thus works on both an individual and a social
level: we learn our society’s way of life and make it our own.
Socialization accomplishes two main goals. First, it teaches
members the skills necessary to satisfy basic human needs
and to defend themselves against danger, thus ensuring that
society itself will continue to exist. Second, socialization
The Process of Socialization
99
IN THE FUTURE
Genetics and Sociology
S
ociologists have long been interested in resolving the
nature vs. nurture debate and just how much each side
contributes to human behavior, or even determines it. In the
1990s, dramatic new possibilities for gathering scientific data
were made available as a result of discoveries in the emerging field of genetics. In 2003, the Human Genome Project
was completed, which identified all the genes constituting
human DNA. At the same time that geneticists had hoped that
knowledge of the genes would reveal all the answers to human
behavior, they were finding that the social environment could
actually change genes. Thus geneticists became interested in
some of the same questions that a small but influential offshoot of sociologists had also been studying.
Sociobiology became a controversial topic within sociology in 1975 with the publication of Edward O. Wilson’s
Sociobiology: The New Synthesis. Many sociologists criticized the book, seeing it as an
example of genetic determinSOCIOBIOLOGY a branch
ism, as Wilson came down
of science that uses
biological and evolutionary
squarely on the nature side
explanations for social
of the debate when he probehavior
posed that genes play a
far greater role in human
behavior than social or cultural factors. Wilson continued to
develop these ideas in his 1978 work On Human Nature, in
which he argued “that the evidence is strong that a substantial fraction of human behavioral variation is based on genetic
difference” (p. 43).
Other sociologists who followed Wilson’s argument that
genes play a larger role in human behavior caused further
controversy as they stood in opposition to long-held and
widely embraced sociological models of the self. In 1994,
Richard Herrnstein and Charles Murray published The Bell
Curve: Intelligence and Class Structure in American Life, in
which they argued, among other things, that there are measurable differences in intelligence between races. In 2005,
Larry Summers, then president of Harvard University,
gave a speech in which he suggested that one of the reasons
there were so few women teaching science and engineering at elite universities was because of genetic differences
between the sexes. Despite widespread criticism, psychologist Steven Pinker publicly defended Summers’s remarks.
Pinker argued that if there was greater innate variability in
men’s mathematical abilities, then “there would be a slightly
higher proportion of men at the high end of the scale,” which
would lead to an overrepresentation of men in elite positions
(Pinker 2005).
These debates made any discussion of genes and behavior
frustrating. For example, there was an enormous amount of evidence that intelligence was not simply inheritable and that it
certainly didn’t vary by race. Likewise, the “evidence” that
Pinker cited, showing that men and women have natural differences in their mathematical ability, is suspect. While studies in the United States and some other countries show men
with a greater variability in mathematical ability, studies in
Lithuania, Germany, the Netherlands, Slovenia, and Denmark
teaches individuals the norms, values, and beliefs associated
with their culture and provides ways to ensure that members
adhere to their shared way of life.
although local authorities conducted numerous searches, he
managed to elude capture until he was finally arrested, at the
age of forty-seven, in the spring of 2013.
In an interview with a journalist, Knight reflected on the
power of social isolation on one’s identity:
Social Isolation
We can appreciate how important socialization is when we
see what happens to people who are deprived of social contact.
For twenty-seven years, Christopher Knight—better known
as the North Pond hermit—lived undetected in the woods of
rural Maine. Sometime in the mid-1980s, at the age of twenty,
Knight left civilization and eventually established a campsite
on private land some distance from the cabins ringing North
Pond. And there he stayed, in complete isolation. During that
time, he spoke to only one person (an accidental encounter)
and made no purchases of any kind. It is estimated that Knight
committed more than 1,000 burglaries over the years, and
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I did examine myself. Solitude did increase my perception. But here’s the tricky thing—when I applied my
increased perception to myself, I lost my identity. With
no audience, no one to perform for, I was just there. There
was no need to define myself; I became irrelevant. The
moon was the minute hand, the seasons the hour hand.
I didn’t even have a name. I never felt lonely. To put it
romantically: I was completely free” (Finkel 2014).
Perhaps even more demonstrative of the importance of
socialization are cases of feral children. When infants are
failed to produce the same results (Feingold 1992). Another
study found that the gender gap in math scores disappears in
countries that promote gender equality (Guiso et al., 2008). For
sociologists, this suggested that something much more complicated was going on. Despite these challenges, Pinker seemed to
feed a popular desire to find genes that “controlled” behaviors.
From the “gay” gene to the “promiscuity” gene, the mass media
rushed to report, often in oversimplified ways, new research on
the relationship between genetics and behavior.
A new generation of sociologists is trying to unite genetics and sociology in more interesting ways, beyond a simple
opposition between nature and nurture. The term “sociobiology” is even falling out of favor, as researchers have taken to
calling their work “genetically informed sociology” (Guo, Tong,
and Cai 2008) or even “social genomics” (Conley and Fletcher
2017) instead. These trailblazers caution us to remember that
genetics are conditioned by social experience and that there
may be no simple cause-and-effect equation between genes
and behavior. With the human genome containing 25,000 individual genes, it should not be surprising that behaviors do not
spring from a single gene. Instead, “genes ‘hunt in packs,’
meaning that behaviors likely reflect networks of genes that
work together” (Shanahan, Bauldry, and Freeman 2010, p. 36).
Moreover, these genes do not work independently of social
or cultural factors; rather, they work with them. Today there
is increasing evidence “pointing to the importance of social
factors in regulating genetic action” (Shanahan, Bauldry, and
Freeman 2010, p. 37). In other words, our social and environmental context can significantly alter the way a gene expresses
itself. And, indeed, with our increasingly sophisticated understanding of how biology and environment interact, some sociologists (like Conley and Fletcher) have declared that the
nature vs. nurture war is over.
born, they exhibit almost none of the learned behaviors that
characterize human beings. Even their instincts for food
or shelter or self-preservation are barely recognizable and
almost impossible for them to act on alone. Babies do have
innate capacities but can fully develop as human beings only
through contact with others. There are several startling
cases that demonstrate this (Newton 2004). Perhaps you
have heard myths about children who have grown up in the
wild. Supposedly, there are real cases of children being raised
by wolves, as well as works of fiction such as Tarzan of the Apes
and The Jungle Book. Such stories present images of primitive
humans who have survived outside of society and who are both
heathen and uncivilized yet pure and uncorrupt, who lack in
social graces but possess the keenest of instincts. Legend has
it that as far back as the thirteenth century, experiments were
conducted by German emperor Frederick II to see whether
humans could return to their natural and perfect state as
depicted in the biblical Garden of Eden. Without human contact, the children who were used in these cruel experiments
did not reveal any divine truths to the experimenters—they
simply perished (Van Cleve 1972).
Scientific ethics would never allow such experiments
today, but we are still fascinated with the phenomenon of
isolated children. While we can
tell fictional versions of these
FERAL CHILDREN in myths and
stories (such as in the 2015 film rare real-world cases, children
Room), there are unfortunately who have had little human
some real-life instances involv- contact and may have lived in
ing children who have lived in social isolation from a young age
extreme social isolation. Though
rare, these cases give social scientists the chance to study
the effects of social isolation and to better understand the
relationship between human development and socialization
(Davis 1940; Davis and Moore 1947).
Nature vs. Nurture What parts of your life are affected by your
genes? by your society?
The Process of Socialization
101
Mowgli, the “Man Cub” Fictional accounts of feral children
such as Mowgli, the hero of the animated Disney film The Jungle
Book, are quite different from real socially isolated children who
struggle to learn language and interact with others.
One well-known modern case involves a child named
Genie (a pseudonym), who was discovered by child welfare
services in 1970 (Rymer 1994). At the time she was thirteen
years old and had been living with her family in Arcadia, California, where she had been severely neglected and abused.
The authorities were shocked to find that the young girl had
not developed like a normal child. Since infancy, Genie’s
father had kept her locked in a small room, where she was
often tied to a potty chair or crib, and she was deprived of
practically all human interaction. She had not been exposed
to language much and therefore had not learned to speak.
Because her movements had been restricted and she was also
malnourished, Genie lacked in
physical development. She was
SELF the individual’s conscious,
afraid of strangers and devoid
reflexive experience of a personal
of any social skills. She exhibidentity separate and distinct
ited some animal-like qualities;
from others
she clawed and sniffed and spat
frequently.
Genie was taken into custody and placed in the care
of a team of scientists who were given an unprecedented
opportunity to both study and treat her case. Would it be
possible to reverse the effects of extreme social isolation?
Could Genie learn language? Could she be socialized and
learn to interact with others? Or would it be too late for her
to develop normally? The team commenced at once to study
the process of socialization and language acquisition, exposing Genie to caring people and a whole new world. At first she
made rapid progress with both sign language and nonverbal
communication. She was also learning to vocalize, quickly
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adding new words to her vocabulary. She was gaining some
social skills and forming relationships with the researchers,
all of which made them optimistic about Genie’s prognosis
for recovery.
The team began to splinter as they disagreed about Genie’s
care. Funding to support further research was ultimately withdrawn, and all testing and scientific observation ended. Genie
was placed in a series of foster homes, where she suffered further abuse and lost much of her capacity for speech. Genie’s case
was effectively closed in 1978, and we know little about her current status. There is still debate over the ethics of such research
on humans.
Unfortunately, Genie was not the last child to be raised
in social isolation. Real-life cases occasionally emerge, such
as the 2008 case of Elizabeth Fritzl in Austria, who was held
captive for twenty-four years in her father’s basement, along
with four of her children. Each case confirms that the effects
of extreme social isolation are devastating and tragic. It is only
through contact with others that people develop the qualities
we consider natural and normal in a human being.
The socialization process begins in infancy and is especially productive once a child begins to understand and use
language (Ochs 1986). But socialization is not complete at
that point. It is a lifelong process that continues to shape us
through experiences such as school, work, marriage, and parenthood, as we will see in the next few sections.
Theories of the Self
Having a sense of one’s self is perhaps the most fundamental of all human experiences. When seventeenth-century
philosopher René Descartes exclaimed, “I think, therefore
I am,” he was expressing this basic fact—that we possess a
consciousness about ourselves. More recently, some have
examined whether higher mammals or primates might also
have this same self-consciousness; while that has yet to be
determined, we do know that consciousness is at the core of
humanness.
The self is our experience of a distinct, real, personal identity that is separate and different from all other people. We can
be “proud of ourselves,” “lose control of ourselves,” or want to
“change ourselves,” suggesting that we have the ability to think
about ourselves as if we were more than one being and to see
ourselves from the vantage point of an observer. Our thoughts
and feelings emanate both from and toward ourselves; this is,
in effect, how we come to “know” ourselves.
But just where does this sense of a self come from? How do
we arrive at self-knowledge? When sociologists address these
questions, they look at both the individual and society to find
the answer. They believe that the self is created and modified through social interaction over the course of a lifetime.
But while sociologists agree that the self is largely a social
product there are still a number of theories about how the self
develops, as we will see.
Psychoanalytic Theory:
Sigmund Freud
The psychoanalytic perspective on the self, which is usually
associated with Sigmund Freud, emphasizes childhood and
sexual development as indelible influences on an individual’s identity, and in turn how society is upheld through the
transformation of human instincts. While Freud’s ideas have
generated a great deal of controversy, they remain compelling
for sociologists.
Perhaps Freud’s greatest contribution to understanding
the self is his idea of the unconscious mind, as featured in
The Interpretation of Dreams (1900/1955). Freud believed
that the conscious level of awareness is but the tip of the
iceberg and that just below the surface is a far greater area
of the mind, the subconscious and the unconscious. He proposed that this unconscious energy is the source of conscious
Dreams and the Subconscious In his book The Interpretation
of Dreams, psychoanalyst Sigmund Freud outlined three
psychological systems—the id, the ego, and the superego—
that regulate subconscious drives and help keep an individual
mentally balanced.
thoughts and behavior. For example, the unconscious urge to
slay one’s rivals may manifest itself in a conscious decision
to work harder at the office in order to outshine a competitive
co-worker.
According to Freud, the mind consists of three interrelated systems: the id, the ego, and the superego. The id, which
is composed of biological drives, is the source of instinctive,
psychic energy. Its main goal is to achieve pleasure and to
avoid pain in all situations, which makes the id a selfish and
unrealistic part of the mind. For example, despite all your
hard work, sometimes that competitive co-worker is the one
who gets the raise—not exactly what the pleasure-seeking,
power-hungry id desired. The ego, by contrast, is the part
that deals with the real world. It operates on the basis of
reason and helps to mediate and integrate the demands of
both the id and the superego. So the ego is the part of the self
that says, “Okay, this time the
other guy won, but if I keep trying, I’m bound to get that raise ID, EGO, and SUPEREGO
according to Freud, the three
eventually.”
interrelated parts that make
The superego is composed
up the mind: the id consists of
of two components: the con- basic inborn drives that are the
science and the ego-ideal. The source of instinctive psychic
conscience serves to keep us energy; the ego is the realistic
from engaging in socially unde- aspect of the mind that balances
sirable behavior, and the ego- the forces of the id and the
ideal upholds our vision of who superego; the superego has two
components (the conscience and
we believe we should ideally
the ego-ideal) and represents the
be. The superego develops as internalized demands of society
a result of parental guidance,
particularly in the form of the PSYCHOSEXUAL STAGES OF
DEVELOPMENT four distinct
rewards and punishments we
stages of the development of the
receive as children. It inhibits self between birth and adulthood,
the urges of the id and encour- according to Freud; personality
ages the ego to find morally quirks are a result of being
acceptable forms of behavior. fixated, or stuck, at any stage
So the superego helps suppress
the urge to kill your competitor and keeps you working toward getting that raise in
socially acceptable ways. Each of these systems serves a
different mental or emotional function, yet they all work
together to keep the individual in a more or less healthy
state of balance.
Freud (1905) also proposed that between infancy and
adulthood, the personality passes through four distinct
psychosexual stages of development. Each stage is associated with a different erogenous zone. Freud’s theory emerged
from his therapy work with adult patients who were asked to
try to recall earlier periods from their lives. According to the
theory, a child passes through the first three stages of development between the ages of one and five. Most people have little
or no memory whatsoever of this period. Yet, according to psychoanalytic theory, it sets the stage for the rest of one’s adult
life. The last stage of development begins around the age of
Theories of the Self
103
twelve, but few people successfully complete this final transinotion that the self develops
tion to maturity. In some cases,
through our perception of others’
the transitions through the first
evaluations and appraisals of us
three stages are not completely
successful either, so that people
may find themselves stuck, or “fixated,” at an earlier stage. Perhaps you’ve known someone who is considered to have an “oral
fixation”—this person, thought to be partially stuck in the first
stage of development, might smoke, overeat, or be verbally
aggressive. Someone who is “anal retentive”—a neatnik, tightwad, or control freak—is thought to be partially stuck in the
second stage. These kinds of personality traits, rooted in
early childhood (according to Freud), appear as “ hang-ups”
in the adult.
Another of Freud’s important contributions to sociology
is found in his later work Civilization and Its Discontents
(1930/2010). In it he extended his thesis to show how the
psychological makeup of the individual helps to create social
order, or civilization, while at the same time being constrained by society’s structures and demands, causing the
person to become discontent. Again Freud focused on the
subconscious drives or instincts of the individual. He referred
to two main impulses: “Eros,” the libido or life instinct, and
“Thanatos,” which is aggression or the death instinct. To
live successfully in human community, we must find socially
acceptable ways of channeling these instincts. We cannot
simply act out on our sexual or aggressive impulses without
harming ourselves and others and threatening the larger
collective. The raw and primitive drives of the individual
must be managed somehow. When instincts are repressed or
turned inward, they become the conscience and a source of
guilt and neuroses. When instincts are sublimated or turned
outward, they are positively transformed. There are many
constructive ways of expressing sexual energy, redirecting it
toward creative pursuits that produce the great works of culture, commerce, or science. Likewise, aggressive instincts
can find appropriate outlets in competitive sports, politics,
and other competitions, or can be felt vicariously through
forms of entertainment like video games or amusement park
rides. To live in a civilized society means agreeing to norms
and sanctions that infringe on personal freedom but serve
to protect the well-being of the group. Civilization demands
that we give up some satisfaction of acting on instinct to gain
the lesser happiness but greater security of living within the
bounds of society.
Other sociologists have extended Freud’s work, focusing
especially on gender identity—seeing oneself as feminine or
masculine. Nancy Chodorow, a feminist and psychoanalytic
sociologist, has written widely on human behavior and internal psychic structures and how patterns of gendered parenting
and early childhood development can lead to the reproduction
of traditional gender roles in society (1978, 1994).
LOOKING-GLASS SELF the
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The Looking-Glass Self:
Charles Cooley
Around the same time Freud was developing his theories
(early 1900s), other social theorists interested in the self were
working on the other side of the Atlantic. Charles Cooley, an
early member of the Chicago School of sociology, devised
a simple but elegant way to conceptualize how individuals
gain a sense of self. His idea is captured in the following short
poem, which summarizes a profound and complex process.
Each to each a looking-glass,
Reflects the other that doth pass.
Cooley (1909) referred to this concept as the looking-glass
self. He believed that we all act like mirrors to each other,
reflecting back to one another an image of ourselves. We do
this in three steps (Yeung and Martin 2003).
1. We imagine how we look to others—not just in a physical
sense, but in how we present ourselves. For example, we
may imagine that others find us friendly, funny, or hardworking. The idea we have of ourselves is particularly
important in regard to significant others. Whether they
are parents, bosses, friends, or partners, we care about
how we look to these people.
2. We imagine other people’s judgment of us. We try to picture others’ reactions and to interpret what they must
be feeling. What is their opinion of me? Do they think I
am smart enough? Lazy? Boring? Too tall?
3. We experience some kind of feeling about ourselves
based on our perception of other people’s judgments. If
we imagine, for instance, that they think of us as competent, we may feel pride; conversely, if we think they
consider us inadequate, we may feel shame or embarrassment. The important point here is that we respond
to the judgments that we believe others make about us,
without really knowing for sure what they think. And
we’re not always right. We may draw wildly unrealistic
conclusions. But according to Cooley, it is these perceptions, not reality, that determine the feelings we ultimately have about ourselves.
The social looking glass—the way we see ourselves
reflected back from others—together with the feelings we
develop as a result of what we imagine they see in us, forms
our concept of self. For Cooley, there could be no sense of
self without society, for there is no individual self without a
corresponding “other” to provide us with our looking-glass
self-image.
The suggestion that we are dependent on what others
think of us—or rather what we think they think—for our own
self-concept might seem appalling: Are we really that hung
up on what other people think? But while some of us may be
influenced to a greater or lesser degree, all of us come to know
ourselves through relationships, either real or imagined,
with others.
Mind, Self, and Society:
George Herbert Mead
Another member of the Chicago School, George Herbert Mead,
expanded on Cooley’s ideas about the development of the self
and laid the essential groundwork that became the theory
of symbolic interactionism. Mead also believed that the self
is created through social interaction. He believed that this
process starts in childhood—that children begin to develop a
sense of self at about the same time that they began to learn
language. The acquisition of language skills coincides with
the growth of mental capacities, including the ability to think
of ourselves as separate and distinct and to see ourselves in
relationship to others (Mead 1934).
The Particular Other According to Mead, children begin to
develop a sense of self by imitating others and playing roles.
According to Mead, the development of the self unfolds
in several stages as we move through childhood. First is the
preparatory stage. Children under the age of three lack a
completely developed sense of self, and so they have difficulty
distinguishing themselves from others. Such children begin
the development process by simply imitating or mimicking
others around them (making faces, playing patty-cake) without fully understanding the meaning of their behavior. After
age three, children enter the play stage of development when
they start to pretend or play at being “mommy,” “firefighter,”
“princess,” or “doctor.” This is referred to as taking the role of
the particular or significant
other. As children learn the
PREPARATORY STAGE the
behavior associated with being first stage in Mead’s theory of
a mother or doctor, they inter- the development of self wherein
nalize the expectations of those children mimic or imitate others
particular others and begin to
PLAY STAGE the second stage in
gain new perspectives in addi- Mead’s theory of the development
tion to their own. Such play also of self wherein children pretend
serves the purpose of anticipa- to play the role of the particular
tory socialization for the real-life or significant other
roles a child might play in the PARTICULAR OR SIGNIFICANT
future.
OTHER the perspectives and
In the final or game stage expectations of a particular role
of development, children’s self- that a child learns and internalizes
awareness increases through a GAME STAGE the third stage in
process Mead described using Mead’s theory of the development
the example of games. By the of self wherein children play
early school years, children begin organized games and take on the
to take part in organized games. perspective of the generalized
Each child must follow the rules other
of the game, which means that GENERALIZED OTHER the
he or she must simultaneously perspectives and expectations of
take into account the roles of a network of others (or of society
all the other players. Mead calls in general) that a child learns and
then takes into account when
this overview the perspective of
shaping his or her own behavior
the generalized other. Thus,
children begin to understand DUAL NATURE OF THE SELF
the set of standards common to a the idea that we experience the
self as both subject and object,
social group—their playmates—
the “I” and the “me”
and to see themselves from others’ viewpoints. By taking the
perspective of the generalized other, children are able to see
themselves as objects. They gradually learn to internalize the
expectations of the generalized other for themselves and to
evaluate their own behavior. This is the beginning of understanding the attitudes and expectations of society as a whole.
Mead also recognized the dialectical or dual nature of
the self—that is, the self as both subject and object. What we
refer to as “I” is the subject component—the experience of a
spontaneous, active, and creative part of ourselves, somewhat less socialized. What we refer to as “me” is the object
component—the experience of a norm-abiding, conforming
Theories of the Self
105
part of ourselves, more socialized and therefore reliant on
others. The two components are inseparable and are united
to form a single self in each of us. It is this process of recognizing the dual nature of the
self, taking the role of the parTHOMAS THEOREM classic
ticular other, and seeing the
formulation of the way individuals
perspective of the generalized
determine reality, whereby
other that Mead suggests leads
“if people define situations
as real, they are real in their
to the development of the self.
consequences”
DEFINITION OF THE SITUATION
an agreement with others about
“what is going on” in a given
circumstance; this consensus
allows us to coordinate our actions
with others and realize goals
Dramaturgy:
Erving Goffman
Erving Goffman is another
among the group of symbolic
interactionists who saw microEXPRESSIONS OF BEHAVIOR
small actions such as an eye roll
level, face-to-face interaction
or head nod that serve as an
as the building block of every
interactional tool to help project
other aspect of society. Goffour definition of the situation
man believed that all meaning,
to others
as well as our individual selves,
EXPRESSIONS GIVEN
is constructed through interacexpressions that are intentional
tion. Many of his key ideas are
and usually verbal, such as
expressed in The Presentation
utterances
of Self in Everyday Life (1956).
To understand Goffman’s
work, we first need to briefly consider another of the early
Chicago School sociologists, W. I. Thomas. What is now
called the Thomas theorem states that “if people define
situations as real, they are real in their consequences”
(Thomas and Thomas 1928, p. 572). In other words, because
we encounter ambiguous situations every day, many meanings are possible. The way we define each situation, then,
becomes its reality.
For example, suppose you’re walking down the street and
you witness a woman slapping a man in public. What are the
possible meanings of that situation? It could be a fight; it could
be a joke or a friendly greeting, depending on how hard the
slap is; it could be that he has just passed out and she is hoping
to revive him; or the participants could be actors shooting a
scene from a film. Each of these definitions leads to a different
set of potential consequences—you might intervene, call the
police, stand by and laugh, ignore them, summon paramedics,
or ask for an autograph, depending on which meaning you act
upon. Each definition of the situation lends itself to a different approach, and the consequences are real.
Goffman looked at how we define situations interactionally—
not just cognitively within our own heads but also in interaction with others. Think about it: How do you get your definition
of the situation across to others? If you think a classroom lecture is boring, you may look over at your best friend and roll
your eyes . . . she nods, indicating that she knows what you
mean. The eye roll and the nod are expressions of behavior,
tools we use to project our definitions of the situation to others.
What Goffman calls expressions given are typically verbal and intended—most of our speech falls into this category.
Almost all of what we say, we mean to say, at least at that
moment. Only in situations of extreme emotional response—
such as fear, pain, or ecstasy—might we make unintended
Table 4.1 Theory in Everyday Life
Perspective
Approach to Self and Interaction
Case Study: Identity in Childhood
Psychoanalysis
Freud’s theory of the unconscious mind
as composed of an interrelated system
(id, ego, superego) that underlies human
behavior; personality develops through
psychosexual stages.
Parents instill a conscience (superego) in
children through rules that govern their
instinctual behavior (id) until children mature
and are self-governing (ego).
Looking- Glass Self
Cooley’s theory of the self concept as
derived from how we imagine others see us,
and the feelings about our selves based on
the perceived judgments of others.
Parents and significant others serve as a
reflection to children, who develop a sense of
self based on their appraisals, real or imagined.
Mind, Self, and Society
Mead’s theory of the self that develops
through three stages (preparatory, play,
and game); in role taking the particular
or generalized other, we learn to see
ourselves as others do.
Children gain a sense of self through imitation,
play, and games, in which they learn various roles
and take on the perspectives of others.
Goffman’s theory of the presentation of
self; we are like actors on a stage whose
performance strategies aid in impression
management.
Children learn the arts of impression
management and may present a different self
to their parents than to other children or to
teachers.
Dramaturgy
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utterances. Expressions given off, like the eye roll and the
nod, are typically nonverbal but observable in various ways and
may be intended or unintended. Things like facial expressions,
mannerisms, body language, and styles of dress are important
indicators to others about the definition of the situation.
IMPRESSION MANAGEMENT Reading meaning in others’ expressions of behavior requires a bit of caution. We know
that people may deliberately say things to hide what they
really feel, so we tend to think we get more real insight from
expressions given off because we believe them to be unintended. But expressions given off can be manipulated as well.
In a sense, Goffman was saying that it’s not just what you say
but also how you say it that creates meaning. And he was a
cynic, although he believed that everyday actors can be sincere. Goffman saw social life as a sort of con game, in which
we work at controlling the impressions others have of us. He
called this process impression management. Like actors
on a stage, we play our parts and use all our communicative resources (verbal and nonverbal) to present a particular
impression to others. We say and do what we think is necessary to communicate who we are and what we think, and
we refrain from saying and doing things that might damage
the impression we want others to have of us.
It is this focus on the performance strategies of impression management that has led scholars to refer to Goffman’s
central ideas as dramaturgy—and the theatrical allusion
is entirely intended. As in the theater, we use certain tools to
aid in our impression management. The front, for example,
is the setting that helps establish a particular meaning (like
a classroom for teaching or a bar for drinking). The specific
social setting, or region (which includes the location, scenery,
décor, and props), provides more elements that help establish
the boundaries of the interactional context. You might carry a
The Selfie as Impression Management According to Goffman,
we control the impressions others have of us through the
process of impression management. How many times do you
have to take and retake a selfie to get it just right?
briefcase into a bar, but it’s probably not a good idea to carry a
bottle of beer into the classroom.
The front makes a big difference in how we perceive and
interact with the people we encounter there. Students and
professors recognize one another and know how to interact
when on campus or in the classroom. But in other venues, we
are out of context, and this can confuse us. We seldom think of
our professors as people who have off-campus lives—it’s hard
to see them as people who dine
out, see movies, or buy under- EXPRESSIONS GIVEN OFF
wear (for that matter, professors observable expressions that can
rarely think of their students this be either intended or unintended
way either!). So when we encoun- and are usually nonverbal
ter one another in unfamiliar IMPRESSION MANAGEMENT
regions, we often don’t know how the effort to control the
to behave because the old class- impressions we make on others
so that they form a desired view
room scripts don’t work.
Our
personal
front— of us and the situation; the
appearance, manner, and style use of self-presentation and
performance tactics
of dress (or “costume”), as well
as gender, race, and age—helps DRAMATURGY an approach
establish the definition of the pioneered by Erving Goffman
situation as well. For example, in which social life is analyzed
in terms of its similarities to
Dr. Ferris is told quite often
theatrical performance
that she “doesn’t look like a professor.” This illustrates how FRONT in the dramaturgical
we use elements of personal perspective, the setting or
scene of performances that
front to make judgments about
helps establish the definition
people: if our images of profes- of the situation
sors involve gruff, grizzled, older
men in unfashionable clothes, REGION the context in which
the performance takes place,
then someone who is younger,
including location, decor, and
friendlier, and female must work props
harder at convincing others that
she is in fact a professor. Simi- PERSONAL FRONT the
performance tactics we
larly, when a student happens
use to present ourselves to
to see Dr. Ferris at a restaurant, others, including appearance,
movie theater, or department costume, and manner
store, the student’s response is
BACKSTAGE the places where
almost always the same: “What
we rehearse and prepare for our
are you doing here?”
performances
In addition, there are places
known as back regions, or back- FRONTSTAGE the places where
we deliver our performances to an
stage, where we prepare (or
audience of others
rehearse) for our performances.
And then there are front regions,
or frontstage, where we play a
particular role and perform for an “audience” of others. We
behave differently—and present different selves—frontstage
than we do backstage; your professor behaved differently this
morning while he showered, shaved, dressed, and made breakfast for his kids than he is behaving now, lecturing and answering questions in his sociology class. For Goffman, the key to
understanding these nuances in impression management
Theories of the Self
107
is to recognize that we present different selves in different
situations, and the responses of others to those selves continually shape and mold our definitions of situation and self.
Thus we can say that the self is a social construction (Berger
and Luckmann 1966). The self is something that is created or invented in interaction with others who also participate in agreeing to the reality or meaning of that self as it is
being presented in the situation.
We also make claims about who we are in our interactions. These claims can be either accepted or contradicted
by others, which can make things either easier or harder for
our self-image. Most of the time, others support the selves we
project. For example, when your professor starts lecturing and
you begin to take notes, you are supporting the version of self
that he is presenting: he is “doing professor,” and in response,
you are “doing student.” Another way that we support the
selves that people present is to allow them to save face—to
prevent them from realizing that they’ve done something
embarrassing. Goffman calls this cooling the mark out, a
phrase borrowed from con games, but it can be used as a tool
of civility and tact as well. When the professor mixes up two
related concepts in a lecture, for
example, you let it pass because
SOCIAL CONSTRUCTION the
you know what she really meant
process by which a concept or
to say. Or, even worse, you
practice is created and maintained
overlook the spinach between
by participants who collectively
your professor’s teeth until it
agree that it exists
can be called to his attention
COOLING THE MARK OUT
privately!
behaviors that help others to save
There are also situations in
face or avoid embarrassment,
which
the selves we project are
often referred to as civility or tact
contested or even destroyed. For
example, if you raised your hand
in a 200-person lecture hall and told the professor that he had
spinach between his teeth, you would be undermining the self
he is trying to present. His identity as an expert, an authority
figure, and a senior mentor would be publicly damaged once
you called attention to his dental gaffe (unless he was able to
deflect the situation gracefully). In Goffman’s view, then, the
presentation of self and impression management are about
power as well as about self. If you embarrass your professor in
front of an auditorium full of students, he no longer possesses
quite as much power as he did a few moments before.
Goffman’s view of our interactions can be disturbing to
some people, for it suggests that we are always acting, that
we are never being honest about who we really are. But
Goffman would challenge this interpretation of his work.
Yes, some people deliberately deceive others in their presentation of self, but we must all present some type of self
in social situations. Why wouldn’t those selves be presented
sincerely? As Goffman-inspired sociologist Josh Meyrowitz
says, “While a dishonest judge may pretend to be an honest judge, even an honest judge must play the role of ‘honest
judge’” (1985, p. 30).
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DATA WORKSHOP
Analyzing
Everyday Life
Impression Management in Action
They say that you never get to make a first
impression twice, that people can size us
up in a matter of seconds and quickly jump
to conclusions about who we are. How well do you know
yourself and the impressions you make on others? This
exercise is designed to help make your own impression
management work visible—and to help you see how integral it is to your everyday life. For this Data Workshop
you will be doing participant observation research with
yourself as the subject. Research that involves observing
one’s own behavior is known as autoethnography. Refer
to Chapter 2 for a review of this method.
Your task will be to observe yourself as you participate
in two different social situations. Afterward, you will do a
comparative analysis of your presentation of self in each
setting. As you examine the most minute details of yourself in interactions, you will probably discover that you
perform somewhat different versions of yourself in the
two situations. “Doing student,” for instance, might be
very different from “doing boyfriend.” Let’s see.
Step 1: Observation
Choose two different situations that you will encounter
this week in your everyday life and commit to observing yourself for thirty minutes as you participate in
each. For example, you may observe yourself at work, at
a family birthday celebration, at lunch with friends, in
your math class, riding on the bus or train, or watching
an athletic match. The two situations you choose don’t
need to be extraordinary in any way; in fact, the more
mundane, the better. But they should be markedly different from one another.
Step 2: Field notes
In an autoethnography, your own actions, thoughts, and
feelings are the focus of study. Write some informal field
notes about your experience so that you can refer to them
when you discuss your findings. Your notes can be casual
in tone and loose in format, but, as always, it’s a good idea
to write them as soon as possible after your time in the
field. That way you capture more of the details you’ll
want to remember. Aim for at least one (or more!) full
page of notes for each of the two situations.
Step 3: Analysis
After observing yourself in the two situations, read
through your field notes and consider the following
questions:
✱ What type of “front” do you encounter when you
enter each situation? What role do you play and who
is your “audience”?
✱ How does the “region” or setting (location, scenery,
and props) affect your presentation of self there?
Agents of Socialization
Since our sense of self is shaped by social interaction, we
should now turn our attention to the socializing forces that
have the most significant impact on our lives. These forces,
called agents of socialization, provide structured situations in which socialization takes place. While there is a variety of such influences in American society, notably religion,
as well as our political and economic systems, we will focus
here on what may be the four most predominant agents of
socialization: the family, schools, peers, and the media.
✱ Can you identify “backstage” and “frontstage” regions
for each situation? Which of your activities are preparation and which are performance?
✱ What type of “personal front” (appearance, manner,
dress) do you bring to each situation?
✱ How are your facial expressions, body language, and
so forth (“expressions given off”) different in each
situation?
✱ What kinds of things do you say (“expressions given”)
in each situation?
✱ How convincing are you at managing the impres-
sion you want to make on others in each of the two
situations?
✱ Who are you in each situation? Do you present a
slightly different version of yourself in each? Why?
A final Goffman-inspired question to ask is this: Does
engaging in impression management mean that we have no
basic, unchanging self? If we bring different selves to different situations, what does that say about the idea of a “true
self”? This issue is an important one, and we hope you use
your Data Workshop findings to pursue it in greater depth.
There are two options for completing the Data Workshop:
PREP- PAIR- SHARE Carry out your observations and
bring your field notes to class with you. Partner with
another student and discuss your experiences. Work
together on developing your analysis by responding to the
Data Workshop questions. Use this as a way to learn more
about yourself and others.
DO- IT-YOURSELF For Step 1, use ethnographic methods
of data gathering. Create written field notes to record your
actions, interactions, and thoughts during each thirtyminute observation period. Be as detailed as possible. Then
write a three- to four-page essay applying Goffman’s dramaturgical analysis to your own experiences, in response
to the questions in Step 3. Refer to your field notes in the
essay, and include them with your paper.
The Family
The family is the single most significant agent of socialization in all societies. It’s easy to see why. The family is the
original group to which we belong. It is where early emotional
and social bonds are created, where language is learned,
and where we first begin to internalize the norms and values of our society. Most of our primary socialization, which
teaches us to become mature, responsible members of society, takes place within the family. It is not surprising, then,
that the family has perhaps the
longest-lasting influence on the
AGENTS OF SOCIALIZATION
individual.
social groups, institutions, and
Much research has focused
individuals (especially the family,
on the role of mothers in child- schools, peers, and the mass
rearing practices (Goode 1982), media) that provide structured
although attention has also situations in which socialization
turned to the significance of takes place
fathers, as well as siblings and
other relatives. For example,
Ralph LaRossa’s research (2016) looks at historical changes in
the role of men as active parents and how men feel about their
involvement in their children’s lives. The family has such a powerful impact on us partly because as young children we have
limited outside contact (until we start day care or school) and
therefore few if any other influences. The family is our world.
The family is also in the world. Where a family is located,
both geographically and socially—its ethnic, class, religious,
educational, and political background—will affect family
members (Lareau 2003). For example, one of the most important lessons we learn in families is about gender roles: we
see what moms and dads, sisters and brothers are expected
to do (like mow the lawn or fold the laundry) and convert
these observations into general rules about gender in society
(Chodorow 1978).
Socialization differs from family to family because each
family has its own particular set of values and beliefs. A
single family can also change over time. As years pass, children may not be raised in the same way as their older siblings,
for the simple reason that parents have no experience with
babies when their first child is born but plenty of experience
by the time the youngest comes along. Nor are all aspects of
Agents of Socialization
109
The Power of Family The
family is the original group to
which each person belongs,
and it is the most important
agent of socialization.
socialization deliberate; some in fact are quite unintentional
(as when a father’s violent temper or a mother’s depression is
passed down to the next generation).
Schools
Many people remember their school years with fondness, dread,
or perhaps relief that they’re over! No wonder school makes
such a great subject for bad dreams and movie scripts. Public
elementary and secondary schools were first established in the
United States in the 1800s. While attendance was uneven at
first, education advocates believed that schooling played a critical role in maintaining a democracy (though blacks and women
HIDDEN CURRICULUM values
still lacked the right to vote) and
or behaviors that students learn
in shaping future generations of
indirectly over the course of their
citizens. Over the years, schools
schooling
have gradually taken on greater
responsibilities than merely
teaching a prescribed curriculum. Schools now provide physical education, meals, discipline, and child care, all formerly the
provinces of other social institutions.
When children begin attending school (including preschool
and day care), it may be their first significant experience away
from home. School helps them to become less dependent on
the family, providing a bridge to other social groups. In school,
children learn that they will be judged on their behavior and
on academic performance. They learn not only formal subjects but also a hidden curriculum (Jackson 1968), a set of
behavioral traits such as punctuality, neatness, discipline,
hard work, competition, and obedience, and even ideologies
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like racial and gender hegemony (Jay 2003). The socialization children receive from teachers, staff members, and other
students occurs simultaneously and overlaps with what they
learn in the family.
Recently, there has been increasing scrutiny regarding
the role of teachers, especially in public schools. Because
teachers are such potent role models for students, parents
are concerned about the moral standing of those who are in
charge of teaching their children, as well as their training
and competence. There is increasing pressure for schools to
take on even more responsibilities, including dealing with
issues that used to be taught at home or in church—such as
sex, violence, drugs and alcohol, and general morality and
citizenship.
Peers
Peer groups are groups of people who are about the same
age and have similar social characteristics. Peers may be
friends at school or from the neighborhood, members of a
sports team, or cabin mates at summer camp. As children
get older, peers often become more important than parents as agents of socialization. As the influence of peers
increases, the influence of parents decreases. While the
family still has the most long-lasting influence on an individual, it is peers who have the most intense and immediate
effect on each other.
By adolescence, young people spend more time with their
peers than with their parents or anyone else (Larson and
Richards 1991). Membership in a peer group provides young
people with a way of exercising independence from, and
possibly reacting against, adult control. Young people tend
to form peer subcultures that are almost entirely centered
on their own interests, such as gaming or disc golf or garage
bands, with distinct values and norms related to those
interests.
The need to “fit in” with a peer group may seem overwhelming to some young people. Some will do almost anything to
belong—even betray their own values: Bradley and Wildman
(2002) found that peer pressure was a predictor of adolescent
participation in risky behaviors such as dangerous driving,
unsafe sex, and drug and alcohol use. Peer pressure can also
produce beneficial outcomes, such as increased engagement
with academic work and a positive sense of ethnic identity
(Shin, Daly, and Vera 2007). Peer groups, while providing
important and enjoyable social bonds, can also be the source
of painful self-doubt, ridicule, or rejection.
The Media
The media’s role as one of the most significant sources of
socialization is a somewhat recent phenomenon. Television began infiltrating American homes in the 1950s, and
Internet usage has become widespread only in the past two
decades. Yet, for many of us, it would be almost impossible to
imagine life without the media—whether print, broadcast, or
digital. This huge explosion, the dawning of the Information
Age, is something we already take for granted, but we don’t
always see the ways in which it is changing our lives.
Many sociologists question whether the media may have
even usurped some of the functions of the family in teaching basic norms and values and giving advice on common
problems. As an example, take the people of Fiji, a South
Pacific island that lacked widespread access to television
until 1995. A group of Harvard Medical School researchers
took this unique opportunity to study the effects of television
on the local population. Specifically, they were interested in
the ways in which Western programs influenced eating habits and body image among adolescent girls in a culture that
“traditionally supported robust appetites and body shapes”
(A. Becker et al. 2002).
Through surveys and interviews with the young women
(the mean age was around seventeen) in 1995, just months after
television was introduced, and again in 1998, the researchers
ascertained that Western television was in fact affecting body
image and corresponding behaviors among the Fijian girls.
In those three years, the percentage of subjects whose survey
responses indicated an eating disorder jumped from 12 to 29,
and the percentage who reported self-induced vomiting as a
form of weight control rose from none to 11. Dieting and dissatisfaction with weight were prevalent—and 83 percent of
the girls who were interviewed reported that they felt television “had specifically influenced their friends and/or themselves to feel differently about or change their body shape or
weight” (A. Becker et al. 2002).
Fashion for Whom? Most women do not look like this model,
yet her body type is held up as the ideal in magazines and other
forms of media.
The women of Fiji only recently encountered TV and
other forms of modern media. How do we measure the cumulative effect of the ubiquitous exposure to the media pervading American society, day in and day out? Whose messages
are we listening to, and what are we being told about ourselves and each other? On average, Americans watch about
three hours of television per day and spend more hours listening to music, reading, watching movies, playing video
games, surfing the web, or using social media. By the time
young people graduate from high school, they will have
spent far more time with the media than in the classroom.
While some worry that this means kids are lost in a fantasy
world, Hodge and Tripp (1986) have argued that watching
TV actually helps kids learn to distinguish between reality and fantasy, an important developmental milestone.
In addition to their ability to entertain, the media also
have great potential to inform and educate. It is clear that
we internalize many of the values, beliefs, and norms presented in the media and that their powerful influence in our
lives only stands to increase as we proceed deeper into the
Information Age.
Agents of Socialization
111
DATA WORKSHOP
Analyzing Media
and Pop Culture
TV as an Agent of Socialization
Television is a powerful and surreptitious
agent of socialization. It is everywhere, and
we devour thousands of hours of it—so it
seems important to ask what kinds of messages we are
getting about ourselves and our society from all that
viewing. How does TV socialize us? You’re going to help
answer that question.
For this Data Workshop you will be using existing
sources and doing a content analysis of a particular TV program. See the section on existing sources in Chapter 2 for
a review of this research method. Choose one of the most
popular TV series currently on the air—at the time of this
writing, your choices might include NCIS, The Big Bang
Theory, or Orange Is the New Black. Choose a regular drama
or comedy series rather than a news program, talk show,
game show, or reality show. Make sure that the show takes
place in contemporary times (rather than in the past or in
some fantasy world), since your aim will be to analyze how
the show depicts modern society and affects today’s viewer.
Now choose some aspect of social status and individual identity that you want to focus on, such as gender (how
women or men are portrayed), sexuality (heterosexuals, gay
men, or lesbians), disability (people who are deaf or blind or
in wheelchairs), or class (poor people, wealthy people, or the
middle class). For instance, you might look at the depiction
of women in Two Broke Girls or men in The Big Bang Theory,
the representation of people with disabilities in Speechless
or Switched at Birth, or the portrayal of transgender people
in Transparent or the wealthy in Empire or Billions.
Watch an episode of your chosen program in its
entirety. You will want to record the program or look
for an episode on DVD, Netflix, Hulu, or another online
source so that you can review certain scenes or bits of
dialogue several times. It is important to take some notes
as you watch, paying attention to the program’s content
with reference to your particular topic choice.
To give you an example of how to do this workshop, we
use depictions of women (in brackets) as our topic and
the program Modern Family. You should substitute your
own TV program and choice of topic for each of the following questions:
✱ In this episode of the program, how many [women]
characters are there? How does the number of
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[women] characters compare with the number of
other characters? Are the [women’s] roles major
characters or minor characters? How can you tell?
✱ What types of roles do the [women] characters have?
What are their activities, attitudes, and interactions
like on the show? What kinds of things do they do and
say that tell you who they are and what they are like?
✱ Are the portrayals of [women] positive or negative?
Humorous or serious? One-dimensional or multidimensional? How can you tell?
✱ What image(s) of [women] does this program por-
tray? In other words, what messages do the words,
pictures, plot lines, and characters convey to viewers about [women] in general?
In the case of Modern Family, there are some interesting
portrayals of women to analyze. There are two adult women
as part of the main cast: Claire Dunphy and Gloria Pritchett.
The women are related to each other through Jay Pritchett,
who is Claire’s father and Gloria’s husband (it’s a second
marriage for both). Claire and Gloria are both stay-at-home
moms. Gloria appears to be just a sexy, gold-digging “trophy
wife” but is also portrayed as having a depth of wisdom and
strength that results from her experiences in a tough neighborhood of her Colombian hometown. Claire is a “daddy’s
girl” who is initially jealous of Gloria and who searches for
meaningful work as her children grow older (she eventually
gets a job at her father’s company). These women relate to
each other, as well as the men in their lives, in ways that provide powerful messages about gender roles and femininity.
Now that you have examined the roles and portrayals,
let’s consider the effects on society:
✱ How does the content of this program contribute to
our socialization process? What do we learn about
[women] in society from watching the program?
After finishing your analysis, what do you think
about TV’s powers of socialization?
There are two options for completing this Data Workshop:
PRE P- PA IR- SH A RE Watch your chosen episode of
TV and bring your notes with you to class. Partner with
another student and present your findings. Work together
on responding to the Data Workshop questions. Listen for
any differences or variations in each other’s insights.
DO - IT-YOU RSE L F Write a three- to four-page essay
in response to the Data Workshop questions, including a
content analysis of your chosen TV program. Make sure
to refer to specific segments of the episode that help to
support your discussion of TV as an agent of socialization. Attach your notes on the program to your paper.
Adult Socialization
Being an “adult” somehow signifies that we’ve learned well
enough how to conduct ourselves as autonomous members
of society. But adults are by no means completely socialized. Life is continually presenting us with new situations
and new roles with unfamiliar norms and values. We are
constantly learning and adjusting to new conditions over
the life course and thereby participating in secondary
socialization.
For example, your college training will teach you a great
deal about the behaviors that will be expected of you in your
chosen profession, such as responsibility and punctuality.
But after graduating and obtaining a job, you will likely find
further, unanticipated expectations. At the very least, you
will be socialized to the local culture of a specific workplace,
where new rules and customs (like “Always be closing!” in a
real estate office) are observed. As your career unfolds, such
episodes of socialization will recur as you take on different
responsibilities or switch jobs.
Other examples of altered life circumstances include marrying, becoming divorced or widowed, raising a family, moving to a new community, losing a job, or retiring—all of which
require modifying attitudes and behaviors. For example,
being divorced or widowed after many years of marriage
means jumping into a dating pool that may look quite different from the last time you were in it—“safe sex,” “splitting the
check,” and other new norms may be hard for older daters to
assimilate. Adult socialization often requires the replacement of previously learned norms and values with different
ones, what is known as resocialization. Facing a serious illness or growing old also often
involves intensive resocialization. In order to cope with a RESOCIALIZATION the process
new view of what their aging of replacing previously learned
body will permit them to do, norms and values with new ones
people must discard previous as a part of a transition in life
behaviors in favor of others TOTAL INSTITUTIONS
(not working out every day, for institutions in which individuals
are cut off from the rest of society
example).
Another dramatic example so that they can be controlled
and regulated for the purpose
of resocialization is found in
of systematically stripping away
total institutions (Goffman previous roles and identities in
1961), such as prisons, cults, and order to create new ones
mental hospitals, and, in some
cases, even boarding schools,
nursing homes, monasteries, and the military. In total institutions, residents are severed from their previous relations with
society, and their former identities are systematically stripped
away and reformed. There may be different ends toward which
Desocialization Total Institutions such as the military and cults put new members through a process of resocialization by controlling
most aspects of their lives and stripping them of old identities to create new ones. On the left, officers lead new recruits through drills
at boot camp; followers of Sun Myung Moon’s Unification Church, “Moonies,” get married en masse.
Agents of Socialization
113
IN RELATIONSHIPS
Sister Pauline Quinn and Training Dogs in Prison
C
an adopting a puppy change your fundamental sense of
self for the better? According to Sister Pauline Quinn, a
Dominican nun, it can when the puppies are adopted by prison
inmates who train them to become service or therapy dogs.
Sister Pauline knew something firsthand about life in a total
institution, and not just the convent. Born Kathy Quinn, she
was once a chronic runaway because of a dysfunctional family
life and was eventually institutionalized for lack of another
place for her to go. For several years afterward, she was homeless, staying in abandoned buildings and trying to avoid getting
picked up by the police as a vagrant. Kathy Quinn could well
have died on the streets of Los Angeles, but instead her life
was turned around when she found Joni, a German shepherd.
Quinn felt that the dog was the beginning of the process of
resocialization that helped her reestablish herself as a functioning member of society. It was the first time she had a true
friend, one whose unconditional love was restoring her badly
damaged self-esteem. Her time in institutions had left her
“depersonalized,” stripped of any positive identity with which
to tackle the demands of life on the “outside.” The bond that
forms between a human and a dog provides positive feedback
and a loving relationship that can influence one’s sense of self.
The work that Quinn did in training Joni transformed not
only the dog but the person as well, eventually leading her to
a happier and more productive life devoted to helping others.
Quinn was particularly drawn to the plight of women prisoners and believed that they, too, could find similar benefits
through contact with dogs. She knew that life in prison could
be extremely depersonalizing, especially for women, and that
rehabilitation, if it was offered at all, was too often unsuccessful, returning convicts to the streets without having rebuilt
their identities and their lives. In 1981, with the assistance of
Dr. Leo Bustad, a professor of veterinary science at the University of Washington, she approached the Washington State
Correctional Center for Women and proposed that inmates
volunteer to train puppies adopted from local shelters and
rescue organizations to become service and therapy dogs. The
result was the Prison Pet Partnership Program.
The women selected to participate in the program get more
than just dogs to train; they get the opportunity for substantial resocialization, which helps them to develop new, positive
Rehabilitation through Dog Training Inmates reap many benefits
when they train service and therapy dogs, including learning new
skills that can help them find jobs once they leave prison.
identities and learn valuable social skills that can translate
to the outside world. The labor-intensive process of training
a dog is perfectly suited to the needs and abilities of inmates,
who have a great surplus of time and a desperate need to find
constructive ways to occupy it. The rigors of dog training,
which places an emphasis on achieving discipline and obedience through repetition and positive reinforcement, is a lesson not lost on the trainers. During the months of training, the
animals even sleep with the inmates, providing added psychological benefits. Prisons report significant improvements in
morale and behavior once dog-training programs are in place.
Allowing prisoners access to the dogs’ unconditional love
and giving the prisoners a chance to contribute to society in a
meaningful way increase the likelihood that the prisoners will
reenter mainstream society successfully.
More than half of state prisons have now established similar
dog-training programs, and military prisons have begun comparable programs to train service dogs for disabled veterans.
A service animal can cost as much as $10,000 to train, so these
prison programs make a difference in placing more dogs with the
people who need them. Just as important here, each relationship
with a dog transforms the life of the inmate, who gets another
chance at developing a more positive sense of self in the process.
total institutions are geared, such as creating good soldiers,
punishing criminals, or managing mental illness, but the process of resocialization is similar: All previous identities are
suppressed, and an entirely new, disciplined self is created.
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Relatively few adults experience resocialization to the
degree of the total institution. All, however, continue to learn
and synthesize norms and values throughout their lives as they
move into different roles and social settings.
Statuses and Roles
While agents of socialization play an important role in developing our individual identities, so does the larger scaffolding
of society. This happens as we take on (or have imposed upon
us) different statuses and roles.
A status is a position in a social hierarchy that comes
with a set of expectations. Sometimes these positions are formalized: “professor,” “president,” or even “parent.” Parental
obligations, for example, are written into laws that prohibit
the neglect and abuse of children. Other statuses are more
informal: You may be the “class clown,” for instance, or the
“conscience” of your group of friends. The contours of these
informal statuses are less explicit but still widely recognizable. We all occupy a number of statuses, as we hold positions
in multiple social hierarchies at once. Some statuses change
over the course of a lifetime (e.g., marital or parental status),
while others usually do not (e.g., gender).
There are different kinds of statuses. An ascribed status
is one we are born with that is unlikely to change (such as our
gender or race). An embodied status is located in our physical selves (such as beauty or disability). Finally, an achieved
status is one we have earned through our own efforts (such
as an occupation, hobby, or skill) or that has been acquired
in some other way (such as a criminal identity, mental illness, or drug addiction). All statuses influence how others
see and respond to us. However, some ascribed, embodied, or
achieved statuses take on the power of what sociologists call
a master status—a status that seems to override all others in
our identities.
Master statuses carry with them expectations that may
blind people to other facets of our personalities. People
quickly make assumptions about what women, Asians, doctors, or alcoholics are like and may judge us according to those
expectations rather than our actual attributes. This kind of
judgment, often referred to as stereotyping, is looked upon
as negative or destructive. However, it is important to realize
that we all use these expectations in our everyday lives; stereotyping, as problematic as it is, is all but unavoidable.
A role is the set of behaviors expected from a particular
status position. Sociologists such as Erving Goffman (1956)
and Ralph Turner (1978) deliberately use the theatrical analogy to describe how roles provide a kind of script, outlining
what we are expected to say and do as a result of our position
in the social structure. Professors, then, are expected to be
responsible teachers and researchers. Employment contracts
and faculty handbooks may specify the role even further:
professors must hold a certain number of office hours per week,
for example, and must obtain permission from the university
in order to skip classes or take a leave of absence. Class clowns
don’t sign a contract, nor are they issued a handbook, but they
have role expectations nonetheless: They are expected to turn
a classroom event into a joke whenever possible and to sacrifice their own success in order to provide laughs for others.
Multiple Roles and
Role Conflict
In setting out general expectations for behavior, roles help shape
our actions in ways that may come to define us to ourselves and
others. For example, we often describe ourselves according to
personality traits: “I am a responsible person,” “a nurturer,”
“competitive,” or “always cheerful.” These traits are often the
same as the role expectations attached to our various statuses
as professionals, parents, athletes, or friends. If a person can
play a number of different roles well, it can enhance her sense
of self, but it is not always easy to juggle the varying demands
and expectations associated
with multiple roles. Sometimes
problems arise in our everyday STATUS a position in a social
lives because of our roles.
hierarchy that carries a particular
The story of professional set of expectations
baseball player Daniel Murphy ASCRIBED STATUS a status
illustrates some of these prob- that is inborn; usually difficult or
lems. In 2014, Murphy and his impossible to change
wife, Tori, were expecting a EMBODIED STATUS a
baby whose due date coincided status generated by physical
with the beginning of the base- characteristics
ball season. Murphy ended up
ACHIEVED STATUS a status
taking three days off for the earned through individual effort
birth of baby Noah and missed or imposed by others
both the Mets’ season opener
MASTER STATUS a status that
and an away-game against
is always relevant and affects all
the Washington Nationals. As other statuses we possess
a result of taking three days
of paternity leave, Murphy STEREOTYPING judging
others based on preconceived
became the focus of an unexgeneralizations about groups or
pected controversy as several categories of people
high-profile sportscasters criticized him for missing work to ROLE the set of behaviors
expected of someone because
be with his family. This highof his or her status
lights what is known as role
conflict, a situation in which ROLE CONFLICT experienced
two or more roles have con- when we occupy two or more
roles with contradictory
tradictory expectations. His
expectations
occupational role as professional athlete required actions ROLE STRAIN experienced
that were seemingly incompat- when there are contradictory
expectations within one role
ible with his familial role as
husband and father. Murphy
chose his family over baseball,
explaining in an interview, “My wife and I discussed it and we
felt the best thing for our family was for me to try to stay” for a
few days after the baby’s birth (Rubin 2014).
Murphy’s situation may have caused him to experience role
strain as well, which occurs when there are contradictory
expectations within one single role a person plays: As a new
father, Murphy was expected to be present and involved. But
he was also expected to support his growing family financially
Statuses and Roles
115
another cry. It would seem, then, that our emotions are the one
thing about our lives that aren’t dictated by society, that can’t be
explained with reference to sociological concepts or theories.
Well, our emotions aren’t fully determined by society, but
they are indeed social. We respond individually, but there also
are social patterns in our emotional responses. For example,
some emotional responses differ according to the culture—
even an emotion as personal as grief, as noted in the Global Perspective box that follows.
The Social Construction
of Emotions
Role Conflict Daniel Murphy, a professional baseball player,
incited controversy when he missed Opening Day in order to be
with his wife when their son was born.
and this required him to be away
from home. When the Mets later
a role that we will no longer occupy
traded Murphy to the Nationals,
ROLE-TAKING EMOTIONS
he may have experienced a proemotions such as sympathy,
cess known as role exit, when
embarrassment, or shame that
a person leaves behind a role he
require that we assume the
once occupied.
perspective of another person or
You may not become a profesgroup and respond accordingly
sional athlete with a new baby
FEELING RULES norms regarding
arriving on Opening Day, but it
the expression and display of
is certain that you will find youremotions; expectations about the
self in situations where there are
acceptable or desirable feelings
competing demands between
in a given situation
multiple roles or within a single
EMOTION WORK (EMOTIONAL
role you play. How will you
LABOR) the process of evoking,
resolve those tensions?
suppressing, or otherwise managing
Statuses and roles help shape
feelings to create a publicly
observable display of emotion
our identities by providing guidelines (sometimes formal, someCOPRESENCE face-to-face
times informal) for our own
interaction or being in the
behavior and by providing the
presence of others
patterns that others use to interact with us. They are part of the construction of our social selves.
ROLE EXIT the process of leaving
Emotions and Personality
As the Murphys’ experience demonstrates, role conflicts can
be very emotional events. Our emotions are intensely personal responses to the unique situations of our lives. We react
with happiness, anger, fear, or sorrow to our own experiences,
as well as things that happen to others, even fictionalized events
in books, movies, or video games. Individuals sometimes react
very differently—what makes one person laugh may make
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Socialization, Interaction, and the Self
Sometimes our interaction with others affects our emotional
responses: we may yell angrily at a political rally along with
everyone else, realizing only later that we don’t really feel that
strongly about the issue at all; we may stifle our tears in front
of the coach but shed them freely after the game. Role-taking
emotions, such as sympathy, embarrassment, and shame,
require that we be able to see things from someone else’s point
of view. When a friend is injured in an accident, you know she
is feeling pain, so you feel sympathy for her. Feeling rules
(Hochschild 1975) are socially constructed norms regarding
the appropriate feelings and displays of emotion. We are aware
of the pressure to conform to feeling rules even when they are
unspoken or we don’t agree with them (for example, “Boys don’t
cry,” “No laughing at funerals”). Emotions are thus sociological phenomena, and our individual reactions are influenced (if
not determined) by our social and cultural surroundings.
Finally, emotions can also be influenced by social institutions, such as workplaces or religious groups. Arlie Hochschild’s (1983) study of flight attendants revealed that when
airlines required their employees to be cheerful on the job, the
employees’ authentic emotions were displaced (they weren’t
necessarily always cheerful). Flight attendants were required
to manage their own feelings as a requirement of their job—
what Hochschild calls emotion work—maintaining a bright,
perky, happy demeanor in-flight, no matter what they actually
felt. Because of the structural pressures of emotion work, they
became alienated from their own real feelings.
Interacting Online
As we learned in earlier chapters, sociological theories and
approaches can change over time—indeed, they must. As the
society around them changes, sociologists can’t always hold on
to their tried-and-true ways of looking at the world. New and
innovative approaches take the place of traditional paradigms.
Most sociological perspectives on interaction, for example,
focus on interactions that occur in copresence—that is, when
individuals are in one another’s face-to-face, physical company.
More and more, however, we find ourselves in situations outside
physical copresence, aided by rapidly developing technologies.
GLOBAL PERSPECTIVE
Cross-Cultural Responses to Grief
W
hen it comes to emotions, grief seems to be one of the
strongest. No matter what we believe about the afterlife (or lack thereof ), we mourn the passing of our loved
ones. In many different societies, the cultural practices surrounding grief and mourning are directed toward giving the
deceased a proper send-off and comforting those left behind.
But you might be surprised at what other cultures consider
comforting in times of grief!
For example, Maoris (the native people of New Zealand) believe that death is not final until all funeral rites
are complete—which takes an entire year. Though the body
is buried after three days, the relatives and friends of the
deceased speak of and to her as if she were alive until the year
of mourning is complete.
The Roma (often incorrectly referred to as “Gypsies”) mourn
in particularly intense and public ways: both men and women
refuse to wash, shave, or comb their hair, neglect to eat for three
days, and absorb themselves totally in the process of mourning,
sometimes to the point of harming themselves. In addition to
this passionate grieving, Roma mourners provide the dead with
clothes, money, and other useful objects for their journey to the
afterlife. In contrast to Western societies, where black is the prevailing color of grief, Roma mourners traditionally wear white
clothes, and the favored color for funeral decorations is red.
Red is also the color of grief for the Ashanti of Ghana,
who wear red clothing, smear red clay on their arms and
foreheads, and wear headbands festooned with red peppers.
Proper Ashanti expressions of grief are distinguished by gender: women must wail, and men must fire guns into the air. In
fact, the amount of gunpowder used in a funeral is considered
a mark of the grieving family’s status in the community.
When mourning their dead, many cultures, including the
Irish, hold “wakes”: long-lasting, heavily attended parties honoring and celebrating the lives of the dead. At a wake, while
tears may fall, there is also likely to be singing, dancing, drinking, laughing, and all manner of seemingly celebratory emotional outbursts. So despite the fact that all cultures mourn
and all individuals feel grief, we express those emotions in different ways depending on the society of which we are a part.
Businesspeople can hold video conferences with colleagues
in other cities. The lovelorn can seek relationship advice and
find prospective mates online. Students can text their friends
at faraway colleges and carry on real-time conversations using
Skype or Facetime. Doctors on the mainland can perform
remote robotic surgery on shipboard patients in the middle
How Different Cultures Grieve Maori warriors row a coffin to
their burial ground (top), mourning Roma women weep over
a coffin (center), and Ashanti women practice a traditional
funeral dance (bottom).
of the ocean. Do conventional theories have the explanatory
power to encompass these new ways of interacting? And since
interaction is vital to the development of the self, how do these
new ways of interacting create new types of social identities?
Researchers like Josh Meyrowitz (1985), Marc Smith and
Peter Kollock (1998), Steve Jones (1997), Philip Howard (Jones
Interacting Online
117
ON THE JOB
The Wages of Emotion Work
I
n her groundbreaking work The Managed Heart, sociologist Arlie Hochschild (1983) introduced the concept of
emotion work, or the ways in which workers are expected to
manage—and sell—their feelings in the name of good service.
Conducted in the 1980s, Hochschild’s research focused on
flight attendants. The almost entirely female corps of flight
attendants was required to present a cheerful and calm front
regardless of how they felt on the inside or how badly they
were treated by passengers. The airlines promised pretty,
perky, and perfectly obliging stewardesses as part of their ad
campaigns, raising clients’ gendered and sexualized expectations for their onboard experiences.
In the years since this landmark book, other researchers have
explored the role of gender, sex, and emotional labor in many
different types of service work. But flight attendants remain the
archetypal emotion workers—stuck at 30,000 feet with demanding, irate, and/or sexually aggressive clients, in an industry
where smiling subservience is a job requirement. A recent book,
Louwanda Evans’s Cabin Pressure: African American Pilots,
Flight Attendants and Emotional Labor (2011), adds a new
dimension—race—to Hochschild’s concept of emotional labor.
Black pilots work in a setting dominated by white men (less than
1 percent of commercial airline pilots are black), and black flight
attendants work in a setting dominated by white women (about
14 percent of flight attendants are black) (2011, p. 6). This means
that in addition to the emotional labor expected of all crew
Emotion Work at 30,000 Feet Black pilots and black flight
attendants must manage their emotions when they confront
racism on the job.
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Socialization, Interaction, and the Self
members, black crew members must manage their own and
their passengers’ emotions around race, racialized stereotypes,
and other types of race-based expectations.
For example, black pilots describe over and over again the
assumptions made about them by passengers: that they are
incompetent and unqualified compared to their white counterparts. This is a tough emotional burden to bear while on
the job. “The black pilot has to prove that he’s not a jackass.
You are assumed to be inept,” said one of the pilots Evans
interviewed (2011, p. 17). Another pilot overheard a passenger in the boarding area complain to the gate agent: “That
[N-word] better not be flying my plane” (2011, p. 1).
Flight attendants, who have the most intensive in-flight
contact with passengers, bear the burden of racialized emotion
work as well. One senior black flight attendant describes what
happened when she offered a white male passenger a drink:
“Would you mind getting someone else to bring me my
drink? I would prefer you not touch my cup.” Initially,
I thought that maybe it was something religious and based
on my gender because we get that sometimes. But then a
white female flight attendant served him his Coke with no
problems. I was shocked and upset, and as a matter of fact,
I did not want him to have a drink at all! (2011, p. 1)
The problem for emotional laborers, of course, is that it
doesn’t matter what they want, or how they feel, or how they
might like to respond to a rude or racist customer. It is a
requirement of their job that they keep smiling, get the passenger what he or she wants (in this case, a drink served by white
hands), and force themselves not to show how they really feel.
The rise of the service economy has led to what Hochschild refers to as the “commercialization of feeling” (1983).
Emotion work is a requirement of many different types of
work, including retail sales workers, front desk receptionists, restaurant wait staff, even your Uber driver eager for
that five-star rating (Stark, 2016). In fact, you probably have
a job that requires at least some emotional labor. Are there
gendered, racialized, or sexualized aspects to that work? Are
you expected to keep your mouth shut when clients, customers, patients, or passengers say or do something you don’t
like? Are you required to do it while trapped in an airtight,
enclosed space five miles above the earth? Will this change
how you see and treat the flight crew the next time you board
an airplane?
and Howard 2003), and Barry Wellman (2004) were among
the pioneers in the sociology of technologically mediated interaction. They looked at how we began interacting with each other
in virtual space and via electronic media—and how we interacted with the machines themselves. Today, people like Sherry
Turkle, who directs the Initiative on Technology and the Self at
the Massachusetts Institute of Technology (MIT), study different ways that technology and identity intersect—through our
use of computers, robots, technologically sophisticated toys,
and so on (1997, 2005). In Alone Together (2011), Turkle focuses
on the problems of the social media age. Online interactions
allow us to contain and reduce risks—not risk to life and limb,
necessarily, but risk to self. When we interact online, we can
control when, where, and how we communicate. This means
that, if we want, we can keep others at arm’s length, which further allows us to perform a self that may or may not correspond
to who we are in real life. We have become less willing to take
risks in terms of forging intimate bonds online, and while we
may have lots of connections (friends, fans, followers), we experience less depth in our relationships with them. Turkle believes
that we all lose something in a world of mediated relationships,
and her latest work, Reclaiming Conversation (2015), contains
a call to put down our devices, pull up a chair, and talk to one
another in real, old-fashioned copresence. Turkle is concerned
that when we replace face-to-face communication with tweets,
texts, and snaps, our ability to conduct meaningful face-to-face
communication atrophies and with it our capacity for empathy.
danah boyd is slightly less gloomy about technology. She
finds that Internet users—especially teens—seek private spaces
in which to conduct their personal relationships and view
online environments like Facebook, Instagram, and Twitter as
places that can offer such privacy. They invite only their close
friends into their electronic circles and then use those virtual
spaces as getaways from the pressures of parents, teachers, and
other adults. This is contrary to the ways that adults use social
media—grownups tweet and post to expand their social circles
and spread the word about their accomplishments, while teens
do so only for the chosen few. The differences in generational
cohorts’ perspectives on online interaction are conveyed by the
title of boyd’s book: It’s Complicated (2014).
These and other researchers seek answers to the following question: Who will we become as we increasingly interact
with and through digital technologies? Their work is helping
sociology enter the age of interactive media and giving us new
ways of looking at interactions and identities.
Postmodern theorists claim that the role of technology
in interaction is one of the primary features of postmodern
life. They believe that in the Information Age, social thinkers must arrive at new ways to explain the development of
the self in light of the digital media that inundate our social
world (Holstein and Gubrium 2000). We are now exposed to
more sources and multiple points of view that may shape our
sense of self and socialize us in different ways than ever before
(Gottschalk 1993). Kenneth Gergen (1991) coined the term the
saturated self to refer to this phenomenon and claims that
Mediating Interaction With new technologies like Facetime, we
can interact with each other outside of physical copresence. How
will these new technologies affect our interactions and identities?
the postmodern individual tends
SATURATED SELF a postmodern
to have a “pastiche personalidea that the self is now developed
ity,” one that “borrow[s] bits and by multiple influences chosen from
pieces of identity from whatever a wide range of media sources
sources are available” (p. 150).
AGENCY the ability of the individual
What this means is that the self
to act freely and independently
is being constructed in new ways
that were unforeseen by early
symbolic interactionists, who could not have imagined that
interaction would one day include so many possible influences
from both the real world and the world of virtual reality.
CLOSING COMMENTS
By now you may be wondering, are we all just prisoners of
socialization? How much freedom do we really have if we are
all shaped and influenced to such an extent by others and by
society? Are our ideas of ourselves as individuals—unique
and independent—just a sorry illusion?
It is true that the process of socialization can be rather
homogenizing. And it tends to be conservative, pushing people
toward some sort of lowest common denominator, toward the
mainstream. But still, not everybody ends up the same. In fact,
no two people are ever really alike. Despite all the social forces
at play in creating the individual, the process by which we gain
a sense of self, or become socialized members of society, is
never wholly finished.
We are not just passive recipients of all the influences
around us. We are active participants. We possess what is
called agency, meaning that we are spontaneous, intelligent,
and creative. We exercise free will. Symbolic interactionism
tells us that we are always doing the work of interpreting,
defining, making sense of, and responding to our social environment. That gives us a great deal of personal power in every
social situation. The process is not unilateral; rather, it is
reciprocal and multidirectional. Remember that you are shaping society as much as it is shaping you
Closing Comments
119
Everything You Need to Know
about Socialization
“ Socialization
is the process
of learning and
internalizing
the values,
beliefs, and
norms of our
social groups,
by which
we become
functioning
members of
society.
“
120
AGENTS OF
SOCIALIZATION
✱
Family: The original group to which
people belong, where early emotional
and social bonds are created, language is learned, and where we first
begin to internalize the norms and
values of society.
✱
School: Helps people become less
dependent on their family and provides a bridge to other social groups.
✱
Peers: Provide young people with
a way of exercising independence
from, and possibly reacting against,
adult control.
✱
Mass media: Entertains, informs,
educates, and is responsible for
the internalization of many values,
beliefs, and norms of society.
REVIEW
1. Think about a social issue about
which you hold a very different opinion than your grandparents or people
their age, such as drug legalization,
sexual mores, or even fashion. How
might this difference of opinion be
the result of different socialization?
2. According to Erving Goffman, we all
engage in impression management
to control what others think of us.
Choose one interaction, and list every
aspect of the personal front you use
to manage the impression you create.
3. Describe yourself in terms of your
statuses and roles. Which are master
statuses? Which roles are less important? Which statuses have changed
over the course of your lifetime?
Which roles do you anticipate occupying in the future?
EXPLORE
Harry’s Law, Girls, and the
Media Marketplace
Does popular entertainment provide
an accurate representation of society?
What does learning about society
through television tell us? Visit the
Everyday Sociology blog to explore
these questions through the lens of
HBO’s show Girls.
http://wwnPag.es/trw404
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CHAPTER 5
Separate
and Together:
Life in Groups
f you’re a college student and a musician, we hope you’re not familiar with these terms and
I
their definitions: “hot seat” (being beaten with drum sticks, mallets, and straps while covered with a blanket in the back of the band bus) and “crossing over” (being kicked and hit
by your bandmates as you run down the aisle of the bus). It might seem like being subjected
to these brutal attacks would mean that it is time to quit the band. In reality, this ritual is how
your bandmates might let you know that they want you to stay—and even advance in the band
leadership hierarchy. But on November 19, 2011, this ritual went horribly wrong on the Florida
122
123
A&M University (FAMU) “Marching 100” band bus. Drum major Robert Champion
suffered such severe injuries at the hands of his bandmates that he died at a hospital later that night. His family, friends, fellow musicians, and university community
were grief-stricken, of course. But his death also touched off a national controversy over “hazing” that has yet to subside.
The hazing process is meant to test newcomers and transform them into group
members; if you can endure the abuse, you can be part of the group. Although
hazing is usually associated with college fraternities, it has been known to occur in
high school and college clubs, athletic teams, sororities, marching bands, and even
church groups, as well as in police and fire departments and the military. Although
hazing is against the law in almost every state and is usually prohibited by group
charters, it is still a popular—though risky—way of initiating new members. Every
year, it results in at least one death and countless injuries. All told, there have been
over 150 hazing deaths among U.S. college students since 1970. Experts estimate
that alcohol plays a major role in around 80 percent of these incidents (Nuwer
1999, 2004, 2016).
The FAMU hazing has left a tragic legacy. Twelve of Champion’s bandmates
were charged with manslaughter in his death and four were ultimately convicted
and sentenced to prison. The band itself was suspended for nearly two years,
the band director was fired, and the FAMU president resigned in the wake of the
incident. In addition, Champion’s parents filed a wrongful death lawsuit against
the university and were ultimately awarded $1.1 million and an apology. They later
established the Robert D. Champion Drum Major for Change Foundation to help
fight hazing in schools, bands, and athletics nationwide (Hudak 2015).
Despite all of these devastating consequences, some of Champion’s bandmates have protested that he and other students volunteered to be hazed that
night because they wanted to be able to move into leadership roles in the band.
This fact highlights a key question in all hazing cases: who is responsible when the
consequences of hazing include illegality, injury, or even death—the host group or
the individual who submits to hazing?
The relationship between the individual and the group is a complex one. We
sometimes do things in groups, both good and bad, that we might never do as
individuals. Exploring group dynamics from a sociological perspective can help us
understand and even eliminate problems like hazing and maximize the benefits
of group life as well.
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HOW TO READ THIS
CHAPTER
This chapter explores some of the different ways we organize
our lives in groups. Here you will gain some of the analytic tools
you can use to understand the specific groups we’ll be investigating in later chapters. Concepts such as peer pressure,
teamwork, bureaucratization, and anomie can be fruitfully
applied to analyses of families, work and volunteer organizations, political groups, and religious communities. Consider
this chapter an introduction to group dynamics in general—a
springboard from which to begin our sociological analysis of
particular types of groups. As you read, think about the groups
you belong to and how they affect your values and behavior.
What is your influence on such groups? Have you ever “gone
along” with group rules but later wished you hadn’t?
What Is a Group?
We often use the term group to refer to any collection of two
or more people who have something in common, whether it’s
their appearance, culture, occupation, or just a physical proximity. When sociologists speak of a group or social group,
however, they mean a collection of people who not only share
some attribute but also identify with one another and have
ongoing social relations—like a family, a Star Trek fan club, a
soccer team, a sorority, or the guys you play poker with every
month.
A crowd, such as the throngs of sightseers at a tourist
attraction or people who gather to watch a fire, would not usually be considered a group in the sociological sense. While
crowd members do interact (Goffman 1971), they don’t necessarily have a sense of common identity, and they rarely
assemble again once they disperse. Collections of people such
as crowds, audiences, and queues are known as aggregates—
people who happen to find themselves together in a particular physical location. People in aggregates don’t form lasting
social relations, but people in groups do. Similarly, people
belonging in the same category—everyone eighteen years of
age or all owners of Chevy trucks, for example—don’t regularly
interact with one another or have any common sense of connection other than their status in the category.
Primary and Secondary
Groups
Groups in which we are intimately associated with the other
members, such as families and close friends, are known as
primary groups. Primary groups typically involve more
face-to-face interaction, greater cooperation, and deeper
feelings of belonging. Members often associate with each
other for no other reason than to spend time together.
Charles Horton Cooley (1909) introduced the term primary for this type of group because such groups have the most
profound effects on us as individuals. Primary groups provide
most of our emotional satisfaction through interaction with
other members, are responsible for much of our socialization, and remain central to our identities throughout our lives.
We measure who we are, and perhaps how we’ve changed, by
the way we interact with primary group members. To Cooley
(as we saw in Chapter 4), primary groups represent the most
important “looking glasses” in the formation of our social
selves—they constitute our “significant others.”
Larger, less intimate groups
are known as secondary groups: GROUP a collection of people
These include co-workers, col- who share some attribute, identify
lege classes, athletic organiza- with one another, and interact
tions, labor unions, and political with each other
parties. Interaction here is more CROWD a temporary gathering of
formal and impersonal. Second- people in a public place; members
ary groups are usually organized might interact but do not identify
around a specific activity or the with each other and will not
accomplishment of a task. Mem- remain in contact
bership is often temporary and AGGREGATES collections of
does not usually carry the same people who share a physical
potential for emotional satisfac- location but do not have lasting
tion that primary group member- social relations
ship does. Nonetheless, a great CATEGORY people who share
deal of what we do involves sec- one or more attributes but who
lack a sense of common identity
ondary groups.
Because secondary groups can or belonging
include larger numbers of people PRIMARY GROUPS groups
and be geographically diffuse, composed of the people who are
membership can be almost com- most important to our sense of
pletely anonymous. At the same self; members’ relationships are
typically characterized by facetime, however, secondary group
to-face interaction, high levels of
membership often generates pri- cooperation, and intense feelings
mary group ties as well. Close of belonging
personal relationships can begin
SECONDARY GROUPS groups
with the more impersonal ties
that are larger and less intimate
of secondary groups (the friends than primary groups; members’
you make at work, for example) relationships are usually
and are sometimes a direct out- organized around a specific goal
growth of our attempts to coun- and are often temporary
teract the depersonalizing nature
of secondary groups. For this reason, it is sometimes difficult
to classify a particular group. Your soccer team may indeed be
goal oriented, but you’ve probably also developed personal ties
to at least some of your teammates. So, is your team a primary
or secondary group? It features elements of both, proving that
real life can be even more complex than the models sociologists devise to explain it.
There are other ways that seemingly insignificant relationships with near strangers can have a powerful and positive impact on our own lives. Many social researchers are
interested in examining the ways in which people make up for
What Is a Group?
125
Primary Groups Are Typically Families or Close Friends Deborah
Daniels (front left, in pink) opened her home to four generations
of her family after Hurricane Katrina destroyed their New Orleans
homes in 2005.
the loss of intimate contact that is commonly shared among
those who belong to primary groups. Melinda Blau and Karen
Fingerman (2009) have identified what they call “consequential strangers”—people we might not think of as mattering
much to our sense of happiness or well-being but who nonetheless play an important role in our otherwise fragmented postmodern lives. These people are not total strangers but are more
likely to be acquaintances from the places we work, shop, play,
or conduct business—from the local barista at the coffeehouse
or our favorite manicurist to the
checkout clerk at the grocery
SOCIAL NETWORK the web of
store or that guy at the gym. These
direct and indirect ties connecting
an individual to other people who
are people who become familiar
may also affect the individual
and essential parts of our everyday lives. These people serve as
SOCIAL TIES connections
social anchors, just as our close
between individuals
friends or family members do.
Blau and Fingerman suggest that we need a new framework or
perspective with which to look at the people in our world and
perhaps to expand the number and range, as well as the value
we ascribe to them. It seems that we need both primary and
secondary relationships, as well as those along the continuum
between the two.
Social Networks
You and your family, your friends, peers, colleagues, teachers,
and co-workers constitute a social network. Sociologists
who study networks call the connections between individuals
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social ties. Social ties can be direct, such as the tie between
you and your friend, or indirect, such as the tie between you
and your friend’s cousin whom you’ve never met.
To understand how a social network works, think of yourself at the center with lines connecting you to all your friends,
family, peers, and so on. These lines represent direct ties. Now
think about all the family, friends, and peers who belong to
each of these people. The lines connecting you to this second
group must pass through the people in your first network; this
second set of lines represents indirect ties. Indirect ties can
include business transactions—flows of goods, services, materials, or monies—between organizations or nations. They can
even represent the flow of ideas. For instance, when you read
ancient Greek philosophy, you become part of a network that
spans centuries of writing, thinking, and educating.
In Chapter 2 you learned about the principle of “six degrees
of separation,” which suggests that everyone in the world is
connected to everyone else within six steps: “If you know 100
people, and each of them knows 100 more, then you have 10,000
friends of friends. Take that a step further to three degrees and
you are connected to 1 million people. At six degrees, the number increases to 9 billion” (Schofield 2004). This means, theoretically, that you’re connected to every human on the planet.
It might be the case that somebody you know knows someone
who knows somebody else who knows the president of the
United States or a yak herdsman in the Himalayas; in other
words, you might be separated from either of these others by
just four degrees.
Sociologists who study networks are concerned not only
with how networks are constructed but also how influence
moves along a network and, thus, which persons or organizations have more influence than others within the network. In
his book Six Degrees: The Science of a Connected Age (2003),
sociologist Duncan Watts examined not only the connections
individuals have to one another but also how those connections shape our actions. He found, for example, that we may
change our minds about whom to vote for if enough of our
friends are voting for the other candidate. Social networks
can help us understand everything from the spread of fads
and fashions to the way people hear about job openings to
how sexually transmitted diseases are spread among various
segments of the population.
WINNERS, LOSERS, AND INFLUENCE How does the
flow of influence work at the level of an international organization? We could take the World Trade Organization (WTO)
as an example. Comprising 161 member nations, the WTO
monitors the trade rules among countries and resolves international disputes over trade. While all member nations are
part of the network, they hold different positions of power
within it. We might hypothesize that nations that win the
most disputes have the most influence within the network.
But Joseph Conti (2003, 2005, 2010) finds that while the
United States, one of the most powerful members of the
WTO, is involved in the vast majority of disputes, it usually
loses. The question that remains for the network theorist is
whether “winning” or “losing” is an effective way to measure
influence. What Conti concludes is that America’s centrality,
a network analysis term that means an actor with the most
ties in a given network, is what gives it powerful influence and
not the actual outcomes of the disputes.
JOBS, GENDER, AND NETWORKS How does the flow of
influence work at the level of interactions between individuals? Sociologists look at how personal ties, both direct and
indirect, can influence a person’s life.
In the pathbreaking work “The Strength of Weak Ties”
(1973), Mark Granovetter measured how a person’s distant relatives and acquaintances, attached to different social networks,
pass along information about job opportunities. An individual
with high socioeconomic status, or SES (taking into account
income, education, and occupation), for example, usually has
relatives and acquaintances with similarly high SES. Because
those relatives and acquaintances belong to different social
networks, all with high SES, the job seeker now has indirect
connections with a vast array of high-SES contacts who can
provide job leads. In other words, if your father, mother, and sister are all actors, you would likely “inherit” a network of acting
contacts. The implications of Granovetter’s findings are that
people tend to form homogeneous social networks—to have
direct ties to those who are like themselves, whether through
race, class background, national origin, or religion. Further,
individuals with low SES are likely to form direct ties to others
with low SES and thus indirect ties as well. Information about
job opportunities is less likely to travel along those networks.
More recent findings about the strength of weak ties, from
Matt Hoffman and Lisa Torres (2002), indicate that women
who are part of networks that include more men than women
are more likely to hear about good job leads. But if their networks include more women than men, then those same women
are less likely to hear about quality jobs. The number of men or
women within a man’s network doesn’t seem to matter; men
are just as likely to get quality information about job opportunities from both men and women in their social networks.
Hoffman and Torres offer two rationales to explain their findings. First, women are simply less likely than men to hear
about job leads. Second, women who do hear about job leads
are more likely to pass along that information to men; they
may feel threatened by the idea of more women in their places
of employment and fear loss of their own jobs. So our networks
work for us, but they may also work against us.
SEXUAL HEALTH AND NETWORKS Nicholas Christakis and James Fowler (2009, 2013) provide another example
of how transmission happens between individuals belonging to similar social networks. They explain two principles:
first, all social networks have a connection, and second, there
is contagion, which refers to what flows through social ties.
While we may have complete control over whom we are connected to directly, we exert little control over our indirect
connections. Contagion not only influences an individual’s
health but also can spread everything from obesity to smoking and substance abuse. For example, sexually transmitted
diseases are more likely among people who have had four or
more partners in the past year. In particular, whites who have
many partners tend to have sex with other whites who have
many partners, and whites who have few partners tend to
have sex with whites who have few partners. STDs, then, are
kept in “core” groups of active white partners and are found
less often in less active groups. This spread of STDs can be
seen as a literal consequence of the contagion principle of
social networks.
When we think of someone as being “well connected,” we
imagine that they not only have lots of close friends but also
might have relationships and acquaintances in a large and
diverse social circle. As the old adage goes, it’s not what you
know, it’s who you know. And who they know, and who they
know—and now you have a social network.
Separate from Groups:
Anomie or Virtual
Membership?
According to Durkheim, all the social groups with which we
are connected (families, peers, co-workers, and so on) have
this particular feature: the norms of the group place certain
limits on our individual actions. For example, you may have
wanted to backpack through Europe after you graduated from
high school, but your parents demanded that you stay home,
work, and save money for college. Durkheim argues that we
need these limits—otherwise, we would want many things
we could never have, and the lengths to which we would go in
search of our unattainable desires would be boundless. Think
about it: if you were always searching for but never getting the
things you wanted, you would be very unhappy and over time
might even become suicidal. Durkheim (1893/1964) called
such a state of normlessness anomie and believed that group
membership keeps us from feeling it. So group membership
not only anchors us to the social world—it’s what keeps us alive.
Durkheim was worried that in our increasingly fragmented
modern society, anomie would become more and more common. Other scholars share Durkheim’s position, noting that
Americans today are less likely than ever to belong to the types
of civic organizations and community groups that can combat
ANOMIE “normlessness”; term
anomie and keep us connected
used to describe the alienation
to one another. Harvard profes- and loss of purpose that result
sor Robert Putnam, in his book from weaker social bonds and an
Bowling Alone: The Collapse and increased pace of change
Revival of American Community
Separate from Groups: Anomie or Virtual Membership?
127
IN THE FUTURE
What Happens to Group Ties in a Virtual World?
irtual reality (VR) is no longer the stuff of science fiction.
In fact, VR has recently gone from being a technology
that most of us simply imagined or read about to one that has
begun to appear in peoples’ homes, with Facebook, Google,
Sony, and Microsoft all bringing new products to market. For
example, Oculus Rift is a virtual reality headset that creates
an immersive 3D vision and sound experience (Urstadt and
Frier 2016). When Mark Zuckerberg bought the company
behind Oculus Rift for $2 billion, he said in his announcement, “Imagine enjoying a courtside seat at a game, studying
in a classroom of students and teachers all over the world
or consulting with a doctor face-to-face just by putting on
goggles in your home.”
As Zuckerberg highlighted, virtual reality offers not only
the potential for enhanced games but also may increase
access to the arts, medicine, education, and even travel for
all members of society. If a musician performs a concert in
virtual reality, will all concertgoers be able to access frontrow seats, indicating a leveling of class-based access to
consumer products, or will industries replicate real-world
inequalities in the services and products offered in virtual
reality? VR also has the potential to create greater empathy
and understanding across cultures; filmmakers and journalists have a new tool to bring us closer to the lives of others
(Berman 2017). As part of a campaign to highlight the plight
of refugees, the United Nations released the first-ever VR
film, Clouds over Sidra, which drops viewers inside Jordan’s
Zaatari refugee camp.
And virtual reality doesn’t simply end at visual and mental stimulation. Japanese developer Tenga has created a fullbody virtual interface that includes not only a headset but
also a bodysuit with sensors that send impulses all over the
wearer’s body to make it feel like the wearer is being touched
by another human being. It might not be a surprise to learn
that companies like Tenga are using VR to simulate sexual
contact and thereby capitalize on the lucrative market for
adult toys.
If we no longer have to meet up in physical places to
engage in such activities, how will this shape our relationships with family, friends, and even strangers? In the future,
with virtual reality and full-body sensors, you might be
able to experience giving a hug to a loved one in another part
V
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of the country, or doctors might be able to virtually guide
mechanized surgical equipment to provide medical services
to those in geographically remote locations.
Virtual realities might alter nearly everything we do in
the future, which can raise some real anxieties. How far will
such technologies reach into our lives and in what ways? Is
doing something in virtual reality the same as doing it in
“meatspace” (the physical world)? How do the experiences
compare? For example, for years, researchers and educators
have been concerned with the effectiveness of online courses
as compared to face-to-face instruction. How will virtual
reality factor into that debate? Will VR eliminate the need
for physical classrooms?
Virtual reality has seemingly unlimited potential. You
and your friends might all be able to watch a movie in a
VR theater each from your own homes but experience it
together. You could join them to tour museums across the
globe, attend lectures at Harvard University, walk the
streets through one of Rio de Janeiro’s favelas, or climb
Mount Everest together. But just because you’re capable of
doing something with other people in virtual reality doesn’t
necessarily mean you won’t opt to do it alone. Will technologies such as this bring us closer together or drive us further
apart?
Virtual Reality Will VR facilitate relationships and civic
engagement? Or will this new technology undermine our “real
world” connections?
The Good Old Days? In Bowling Alone, Robert Putnam argues that the decline of group activities, such as bingo nights or league
bowling, represents a decline in civic engagement. However, technologies such as the Internet and social networking sites have allowed
large numbers of people to gather, connect, and avoid anomie.
(2000), argues that we no longer practice the type of “civic
engagement” that builds democratic community and keeps
anomie at bay: Fewer people bowl in leagues than ever before,
and people are less likely to participate in organizations like
the League of Women Voters, PTA, or Kiwanis or engage in
regular activities like monthly bridge games or Sunday picnics. He even offers statistics on how many angry drivers “flip
the bird” at other drivers every year—all part of his argument
about our disintegrating collective bonds. Putnam’s critics
argue that he longs for the “good ol’ days” that will never be
again (and perhaps never were). It may be true that we don’t
belong to bridge clubs anymore, but we have a new set of
resources to help us connect with others and avoid anomie.
In the years since Putnam’s influential work first appeared,
there has been an explosion of new technologies, and with
it, some similar debates about the potential effects on social
life. Some social thinkers are concerned that the Internet will
only serve to exacerbate our condition of isolation and separation from one another. They argue that the Internet makes
us more lonely, replacing our face-to-face bonds with a set of
“broader but shallower” online connections that don’t really
do the trick (Marche 2012). This argument also includes the
criticism that we are more disconnected from our communities as a result of our immersion in online worlds: we are not
as committed to civic life, local politics, or public service as we
should be or once were. Even scholars who once saw promise
in the rise of the Internet, such as MIT’s Sherry Turkle (2011,
2015), now worry that we have come to prioritize technologies over relationships and that, furthermore, we may need
to unplug from our devices in order to reclaim the most basic
person-to-person connections.
Findings from the Pew Research Center’s Internet and
American Life Project (Greenwood et al. 2016; Hampton et al.
2011; Lenhart 2015) contradict many of these tech-induced
anxieties. According to Pew, users of social media may actually be more connected with others than nonusers. Facebook
users were found to have more close relationships and higher
levels of social support and to be more trusting of others and
more politically engaged than users of other social media and
nonusers. In addition, sociologists Eric Klinenberg (2012a)
and Claude Fischer (2011) make the case that, despite a rise
in social media use and an increase in single-person households, Americans are no more or less lonely or detached from
one another than they have ever been.
The Internet has made it possible for people who might not
otherwise have met to come together—albeit in cyberspace—
and to belong to a variety of online groups. From participants
involved in massively multiplayer online role-playing games
(MMORPGs), such as World of Warcraft or Second Life, to
support groups that “meet” regularly to deal with personal
issues or medical conditions, to fans of different authors,
bands, artists, or filmmakers swapping comments, technology
offers us new opportunities to connect by making us members
of virtual communities.
So what will the future hold with regard to technology and
our relationships with one another? To answer that, we might
actually want to look to the past. Remember Émile Durkheim’s concerns about anomie and modern life? Durkheim
was worried that the technological and cultural changes
that accompanied the Industrial Revolution would cause
VIRTUAL COMMUNITIES
people to become more disconsocial groups whose interactions
nected from one another and are mediated through
that this disconnection would information technologies,
be detrimental both to individu- particularly the Internet
als (who might be more likely to
Separate from Groups: Anomie or Virtual Membership?
129
commit suicide as a result) and for society (which would lack
necessary cohesion and solidarity). Over a hundred years
later, critics have similar concerns about the changes being
ushered in by the Digital Age. It seems that rapid changes
in technology and society, no matter what they look like or
when they occur, induce anxiety.
DATA WORKSHOP
Analyzing Media
and Pop Culture
“Who’s in Your Feed?”
Did you know that almost 70 percent of
all adults—and 86 percent of young adults
between the ages of eighteen and twentynine—use some kind of social networking site? That Facebook has more than 1 billion daily
active users, that 500 million tweets are sent on Twitter
every day, or that more than 30 billion photos have been
uploaded to Instagram? And then there’s also the tens (or
hundreds) of millions of things that are happening right
now on LinkedIn, Pinterest, and Snapchat. The statistics
for social media usage are astounding. And there’s a good
chance you’re adding to those numbers with each status
update, selfie, or pin.
The skyrocketing popularity of social networking sites
has social scientists scrambling to keep up with studying what this rapidly evolving technology means not only
for our personal identity and everyday lives but also for
our relationships with others and the nature of social
interaction in groups. The very idea of what constitutes a
group has changed, and sociologists have had to broaden
their definition of the term to include what people are
doing in online or virtual communities. If people gather
together to share interests, offer advice, provide support,
or exchange ideas but never meet in person, are they still
a group?
In sociological terms, we can see how social networking can help us make the most of our primary and secondary group connections. It is easier than ever to stay in
touch with the important people in our lives (even if they
are not in close physical proximity) and reconnect with
old acquaintances. Social networking has brought people
together who might not have otherwise been able to find
each other in the past, when it was not possible to search
for others based on their common interests, backgrounds,
and demographic details. Now you can find that long-lost
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friend from fifth grade, meet new people who are into the
same things as you, or keep tabs on someone you already
see on a daily basis. So, who’s in your feed?
For this Data Workshop you will be conducting interviews to find out how people use social networking in
their everyday lives and its role in shaping individual
and group identity online. You’ll begin to see how group
life is created, maintained, and changed online by group
members who might share many things in common—
especially other people. Your task will be to construct a
set of interview questions and to gather responses from
subjects you recruit to take part in your pilot study. Then
you can make some preliminary analyses based on your
findings. Refer to the section on interviews in Chapter 2
for a review of this research method.
There are several choices to make in the way you
structure your research project. Because this is such
a small-scale study, you do not need to take a scientific
sample, but you should include members of the target
population you want to study—for example, college students or lacrosse players. Because there are many social
networking sites that people use, you will also need to
choose whether to focus on just one, such as Facebook,
or to make your questions apply more broadly to multiple
sites. You’ll need to customize your interview questions
accordingly. Here are some questions to get you started.
You may choose some or all of these, modify them as
needed, put them in a different order, or add some questions of your own.
✱ What social networking sites do you use? When,
where, and how often?
✱ How do you decide to whom to send friend/
connection/follower requests?
✱ How do you decide from whom to accept friend/
connection/follower requests?
✱ How many people do you feel comfortable having on
your friends/connections/followers list?
✱ How many of the people in your social network do
you know in real life?
✱ Are there people in your life with whom you refuse
to interact on social media?
✱ Are your networks public or for approved friends/
connections/followers only?
✱ When you look at your list of friends/connections/
followers, how much diversity is there in terms of
race, ethnicity, gender, class, age, sexuality, geographic location, or other factors?
DYAD
✱ What do you like to do most on social networking
sites?
✱ How often do you post to social networking sites?
B
A
One Relationship
✱ Does your friends/connections/followers list affect
TRIAD
what you decide to post online?
A
✱ What kinds of groups have you joined online? Why?
✱ Does social networking help you feel more con-
nected to others? Why or why not?
✱ What other functions does social networking play
C
B
Three Relationships
in your life?
GROUP OF FOUR
There are two options for completing this Data Workshop:
PRE P- PA IR- SH A RE Construct your interview questions and obtain some initial responses from yourself and
one or two others. Jot down some notes about your preliminary findings. Bring your questionnaire to class and
interview a partner. Discuss your answers and what else
you might like to know about social networking. Listen
for any differences in others’ insights.
A
C
B
D
Six Relationships
GROUP OF FIVE
B
DO - IT-YOU RSE L F Conduct a small pilot study on
social networking. Prepare a questionnaire and interview
three to five respondents. Ask permission if you would
like to record their answers. Write a three- to four-page
essay discussing your experience and preliminary findings. What more would you like to know about social
networking?
A
C
E
D
Ten Relationships
Figure 5.1 The Effects of Group Size
on Relationships
Group Dynamics
Sociologists have always been interested in how groups form,
change, disintegrate, achieve great goals, or commit horrendous wrongs. Add all these phenomena together and they constitute group dynamics. How do groups affect an individual’s
sense of self? What forces bind members to a group? How do
groups influence their members? When do groups excel at the
tasks they undertake? What are the qualities of group leaders? When are groups destructive to the individual? How can
relations between groups be improved? We will attempt to
answer some of these questions in the next sections.
Dyads, Triads, and More
The size of a group affects how it operates and the types of
individual relationships that can occur within it (Figure 5.1).
A dyad, the smallest possible social group, consists of only
two members—a romantic couple, two best friends, or two
Smaller groups feature fewer and more intimate personal ties;
larger groups feature more relationships, but they are also likely
to be more impersonal.
siblings, for example (Simmel 1950). Although relationships
in a dyad are usually intense, dyads are also fundamentally
unstable, because if one person wants out of the group, it’s
over. A triad is slightly more stable because the addition of
a third person means that conflicts between two members
can be refereed by the third. As GROUP DYNAMICS the patterns
additional people are added to of interaction between groups
and individuals
a group, it may no longer be possible for everyone to know or DYAD a two-person social group
interact with everyone else per- TRIAD a three-person social
sonally (think of all the residents group
of a large apartment building),
Group Dynamics
131
IN RELATIONSHIPS
Social Networking: You’re Not the Customer—You’re the Product
ocial networking sites have come a long way since the
early days of the Internet. Today Facebook, Twitter,
LinkedIn, and Instagram are all in the top twenty-five most
visited sites by Internet users in the United States. Facebook
alone boasts more than 1 billion active daily users.
The rise of social networking has been so rapid that social
scientists can barely keep pace with studying what this new
technology means, but it has become clear that when social
networks become online social networks, they also become
big business. “When something online is free, you’re not the
customer, you’re the product.” This aphorism seems to have
been independently coined by a number of different people,
and it expresses one of the most significant features of social
networking websites. Online, social networks exist because
businesses like Facebook facilitate them. For everyone who
participates, the rewards and benefits are obvious—staying
in touch with faraway friends and family, sharing photos of
cute babies and kittens, organizing for political change. But
are there risks as well?
In 2014 researchers at Facebook and Cornell University
published a paper arguing that “emotional states can be
transferred to others via emotional contagion, leading people
to experience the same emotions without their awareness,”
and this can happen through exposure to emotionally charged
posts on Facebook (Kramer, Guillory, and Hancock 2014).
The researchers wondered if “exposure to emotional content
led people to post content that was consistent with the exposure.” Does seeing happy posts lead to more happy posts, and
seeing sad posts lead to more downbeat ones?
To test this hypothesis, Facebook performed an experiment on almost 700,000 users. Every time someone logs
into Facebook, the site displays a newsfeed of posts by
people in their network; however, rather than simply displaying every post, Facebook uses an algorithm to pick a
smaller subset of material. For one week Facebook tweaked
this algorithm so hundreds of thousands of unwitting users
saw posts that were either slightly more positive, or slightly
more negative, than usual. Researchers then analyzed the
emotional content of the posts created by their test subjects
and determined that the users who saw happier content
wrote posts with more positive words, while users who saw
more depressing content created posts with more negative
words.
An uproar followed the publication of these findings.
Not only did Facebook experiment on people without their
knowledge or permission, but they did so in a way that caused
emotional harm. Facebook was almost universally condemned, and the lead investigator of the study issued a public apology. However, not everyone thought Facebook was in
the wrong. Their most prominent defender was Christian
and so policies may have to be
established to enable communione identifies with and feels
cation and resolve conflicts. The
loyalty toward
features of dyads and triads point
OUT-GROUP a group toward
out an important axiom of group
which an individual feels
dynamics in general: The smaller
opposition, rivalry, or hostility
a group is, the more likely it is to
be based on personal ties; larger
groups are more likely to be based on rules and regulations (as
we’ll see later when we examine bureaucracies).
stemming from our ethnic, familial, professional, athletic, and
educational backgrounds, for example. Group loyalty and cohesion intensify when differences are strongly defined between
the “us” of an in-group and the “them” of an out-group; we may
also feel a sense of superiority toward those who are excluded
from our in-group. School sports rivalries make clear in-group
and out-group distinctions, as evident in this popular slogan
seen on T-shirts and bumper stickers all over Los Angeles: “My
favorite teams are UCLA and whoever’s playing USC!”
As we might expect, in-group membership can be a source
of prejudice and discrimination based on class, race, gender,
sexual orientation, religion, or political opinion. The differences attributed to an out-group often become exaggerated,
if not entirely fabricated to begin with: “All Irishmen are
drunks” or “All Mexicans are lazy,” for example. Robert Merton (1968) noted how the same qualities or behaviors that are
viewed positively when they are “ours” are viewed negatively
S
IN-GROUP a group that
In-Groups and Out-Groups
An in-group is a group a member identifies with and feels loyalty toward. Members usually feel a certain distinctness from
or even hostility toward other groups, known as out-groups.
Most of us are associated with a number of in- and out-groups,
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Rudder, the co-founder of dating/social networking website OkCupid. In the aftermath of Facebook’s experiment
he posted a blog entry on OkCupid titled “We Experiment
on Human Beings!” Rudder is unapologetic about OkCupid’s
practices and doesn’t think anyone should be upset at Facebook either: “We noticed recently that people didn’t like it
when Facebook ‘experimented’ with their newsfeed. . . . Guess
what, everybody: If you use the Internet, you’re the subject
of hundreds of experiments at any given time, on every site.
That’s how websites work.”
Although he detailed a number of “experiments,” the one
that got the most attention was based on OkCupid’s “match
percentage.” OkCupid asks users a number of questions and
then matches people who answered in complementary ways.
For this experiment they took people who were only a 30 percent match and told them they were a 90 percent match.
They found that when people were told they were a better
match, the odds of them carrying on a conversation online
did in fact increase, but some were shocked that a site dedicated to helping people find love would resort to this kind of
deception.
Facebook apologized for the way it handled the publication of the experiment, while OkCupid seemed positively
proud of its practices, but neither organization said anything
to indicate that they would stop doing such experiments.
Online social networks are an increasingly important part of
people’s lives, but the consequences of giving so much power
over our personal lives to a for-profit business are still not
well understood. What does it mean to live in a world where
a corporation has a profit motive to meddle in our social
networks?
when they are “theirs”: the out-group is “lazy,” whereas the ingroup is “laid-back”; they are “snobbish,” we are “classy”; they
are “zealots,” we are “devout.” At their worst, in-group/outgroup dynamics create the backdrop for such social tragedies
as slavery and genocide.
don’t see ourselves as having the same desirable qualities, we
may adopt a negative self-image. We make such comparisons
often, evaluating whether and how we measure up to those
who provide a model or benchmark for us.
A reference group may also be one to which we aspire to
belong but of which we are not yet a member. Take a professional group, for example. If
someday we plan on becoming a REFERENCE GROUP a group
nurse or lawyer, we may look to that provides a standard of
those groups and wonder if we, comparison against which we
evaluate ourselves
too, have what it takes to join
their ranks. We can base our comparisons on real people we know or on fictional characters we
see in film and TV or online. We may even compare ourselves
to celebrities or sports stars; while it’s unlikely we’ll join their
ranks, the glitterati can still serve as a powerful reference
group, influencing our actions and our own sense of self.
Reference Groups
Our perception of a group and what it takes to be a bona fide
member can be crucial to our sense of self. When a group
provides standards by which a person evaluates his own personal attributes, it is known as a reference group. A common reference group is one’s peers. We might ask ourselves:
Am I maintaining a higher or lower grade point average than
other students in my class? Am I faster or slower than other
runners on the track team? We often try to live up to the
standards of our peers and compare ourselves to them. If we
Social Networks Are Big Business Facebook conducted an
experiment on users of the social networking site to determine
whether emotional states can be transferred via contagion.
Group Dynamics
133
DATA WORKSHOP
Analyzing
Everyday Life
The Twenty Statements Test:
Who Am I?
The Twenty Statements Test (TST) is a wellknown instrument that is widely used to
measure self-concept. The TST was originally
developed in the 1950s by social psychologist Manfred
Kuhn as a way of determining the degree to which we base
our self-concepts on our membership in different groups
(Kuhn and McPartland 1954). Group affiliation proved to
be a significant and prevalent quality that defined Americans of the 1950s and 1960s. In the following decades, the
TST was adopted by other researchers for its ease of use and
ability to provide direct firsthand data from respondents.
Despite some methodological critiques, the TST has been
used to examine the self-concept of members of various
ethnic, gender, and generational groups, as well as to make
cross-cultural comparisons (Carpenter and Meade-Pruitt
2008).
In some of the earliest and most influential work
using the TST, Louis Zurcher (1977) studied the changing self-images of Americans in the 1970s and 1980s.
Zurcher found that respondents in this later group were
more likely to base their self-concept on individual traits
and independent action rather than on group membership. These results represented a major shift in how
people defined themselves and, perhaps, in society as
a whole. Zurcher and his colleague Ralph Turner (1976)
became concerned about this shift away from group
identification and toward a more radically individualistic sense of self. Why were they so concerned? We might
also ask, what are people like now? Have things continued to change since the 1980s? What can the TST tell us
about contemporary society and ourselves today?
For this Data Workshop, you will be using the Twenty
Statements Test to examine how self-concept is defined
within a particular group of respondents. The TST is a
questionnaire that elicits open-ended responses; it can
be treated as a quasi-survey research method. Return to
the section in Chapter 2 for a review of survey research.
We have provided a format for the questionnaire. Start
by completing Steps 1 and 2 and taking this simple test
yourself. Then we will find out more about what your
responses mean—for you and for society, in Step 3.
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Step 1: The Twenty Statements Test (TST)
In the spaces provided below, write down twenty different
responses to the question “Who am I?” Don’t worry about
evaluating the logic or importance of your responses—
just write the statements quickly and in whatever order
they occur to you. Leave the “Response Mode” spaces
blank for the moment; they will be used for scoring after
you have completed the statements. Give yourself five
minutes to complete this task.
Statements
Response Mode
1. I am
.
2. I am
.
3. I am
.
4. I am
.
5. I am
.
6. I am
.
7. I am
.
8. I am
.
9. I am
.
10. I am
.
11. I am
.
12. I am
.
13. I am
.
14. I am
.
15. I am
.
16. I am
.
17. I am
.
18. I am
.
19. I am
.
20. I am
.
TOTALS: A-Mode:
B-Mode:
C-Mode:
D-Mode:
Step 2: Scoring
Now it’s time to score your responses according to the
following four categories. Evaluate, to the best of your
ability, which responses fall into the A-mode, B-mode,
C-mode, and D-mode categories.
A-mode responses are physical characteristics of the
type that might be found on your driver’s license: “I am
a blonde”; “I am short”; “I am a Wisconsin resident”;
“I am strong”; “I am tired.”
B-mode responses describe socially defined roles and
statuses usually associated with group membership of
some sort: “I am a college student”; “I am a Catholic”; “I
am an African American”; “I am a quarterback”; “I am a
daughter”; “I am a sales clerk.”
C-mode responses reflect personal traits, styles of
behavior, or emotional states: “I am a happy person”;
“I am a country music fan”; “I am competitive”; “I am
laid-back”; “I am a fashionable dresser.”
D-mode responses are more general than specific; they
may express an abstract or existential quality: “I am
me”; “I am part of the universe”; “I am a human being”;
“I am alive.”
You may have some difficulty deciding how to categorize certain responses—for example, where does “I am an
American” go? Is it an A-mode, because it is where I live as a
physical location, or is it a B-mode, because it is my nationality and the country with which I identify? Or where does
“I am lazy” go? Is it an A-mode, because it describes my
current physical state, or is it a C-mode, because it is one
of my habitual character traits? Use your best judgment.
Now count the number of each type of response and provide the totals for each mode at the bottom.
So, which category got the most responses?
We predict that although some of you may have given
more B-mode responses, the predominant mode among
those taking the test will be C-mode. Often, respondents have a combination of these two modes. People with
more B-mode responses base their self-concept on group
membership and institutional roles, whereas people with
more C-mode responses see themselves as more independent and define themselves according to their individual actions and emotions rather than their connections to
others. It is likely that there are few (if any) people whose
responses fall predominantly in the A or D mode. Those
with more A-mode responses may feel that they have a
“skin deep” self-concept, based more on their appearance to others than on their internal qualities. Those with
more D-mode responses are harder to categorize and may
feel uncertain about the source of their sense of self.
Step 3: Analysis
Does the shift from a predominantly B-mode society to
a predominantly C-mode society still hold today? And if
so, what are we to make of it? The primary characteristics
of the B-mode, or “institutional,” self are a willingness to
adhere to group standards and accept group obligations as
well as an orientation toward the future and a sense that
the individual is linked to others (Turner 1976). The primary characteristics of the C-mode, or “impulsive,” self
are the pursuit of individual satisfaction, an orientation
toward the present, and a sense that the individual should
not be linked to others and that group obligations inhibit
individual expression. Zurcher and Turner worried that
a society full of self-interested (and even selfish), impulsive individuals might no longer care about the common
good and would only work to satisfy their own needs.
What do you think are the consequences for a society
overwhelmingly populated by one type of mode or the
other? How would schools, families, workplaces, sports
teams, governments, and charitable organizations and
other groups function if almost everyone fell into the
B-mode or C-mode category? Are these two orientations
mutually exclusive, or can you combine the best parts of
both? What can you do to optimize the qualities of each
mode for yourself and for the groups you belong to?
There are two options for completing this Data Workshop:
PREP- PAIR- SHARE Take the TST yourself (Step 1), and
score it (Step 2). Get ready to discuss the results with others
by jotting down some initial thoughts about your results.
Bring your completed questionnaire and notes to class, and
discuss them with two or more students in small groups.
How many “institutional” or “impulsive” selves are part of
your discussion group? Compare your responses and work
together on analyzing the group’s findings (Step 3).
DO- IT-YOURSELF Conduct a pilot study using the
TST. Find a small sample population of three to five
other people and administer the test to each of them.
Collect, compare, and analyze the responses from your
group. Present and analyze your findings in a three-page
essay. Make sure to refer to your TST data in the essay; as
long as you’ve preserved the confidentiality of respondents,
include the completed questionnaires with your paper.
Group Cohesion
A basic concept in the study of group dynamics is group
cohesion, the sense of solidarity or team spirit that members
feel toward their group. Put another way, group cohesion is
the force that binds members together. A group is said to be
more cohesive when individuals feel strongly tied to membership, so it is likely that a group
of fraternity brothers is more
GROUP COHESION the sense
cohesive than a random group
of solidarity or loyalty that
of classmates. The life of a group individuals feel toward a group
depends on at least a minimum to which they belong
level of cohesion. If members
Group Dynamics
135
of the group. Cohesion may be enhanced when members
are able to cooperate and work together in achieving goals
(Thye and Lawler 2002). This might help explain cohesion
among fans of the Green Bay Packers or members of a local
Elks lodge.
Group Cohesion Why might fraternity brothers feel more group
cohesion than a large group of students attending a lecture?
begin to lose their strong sense of commitment, the group
will gradually disintegrate (Friedkin 2004; Friedkin, Jia, and
Bullo 2016).
Cohesion is enhanced in a number of ways. It tends to
rely heavily on interpersonal factors such as shared values
and shared demographic traits like race, age, gender, or class
(Cota et al. 1995). We can see this
kind of cohesion, for example,
GROUPTHINK in very cohesive
in a clique of junior high school
groups, the tendency to enforce
girls or members of a church
a high degree of conformity
congregation. Cohesion also
among members, creating
tends to rely on an attraction to
a demand for unanimous
the group as a whole or to ceragreement
tain individuals as exemplars
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GROUPTHINK Whereas a high degree of cohesion might
seem desirable, it can also lead to the kind of poor decision
making seen in hazing cases. In a process Irving Janus
(1971, 1982) called groupthink, highly cohesive groups
may demand absolute conformity and punish those who
threaten to undermine the consensus. Although groupthink does help maintain solidarity, it can also shortcircuit the decision-making process, letting a desire for
unanimity prevail over critical reasoning. When this happens, groups may begin to feel invulnerable and morally
superior (White 1989). Members who would otherwise
wish to dissent may instead cave in to peer pressure and go
along with the group.
The problem of groupthink can be found in insular groups
such as fraternities or private clubs and even reach into the
highest level of industry or government, sometimes with
disastrous results. For instance, there are those who believe
that the explosion of the space shuttle Challenger in 1986 may
have been a result of NASA scientists’ failing to take seriously those who suspected weaknesses in the shuttle’s launch
design (Vaughan 1996). In the instance of the U.S. military,
groupthink may have been to blame for the failure of the CIA
and the White House to accurately assess the state of Saddam
Hussein’s programs for weapons of mass destruction; the perceived existence of such weapons was a primary rationale for
waging the Iraq War in 2003. A report by the Senate Intelligence Committee claimed that a groupthink dynamic caused
those involved to lose objectivity and to embellish or exaggerate findings that justified the U.S. invasion (Ehrenreich 2004;
Isikoff 2004).
The 2016 U.S. presidential election points to another
possible instance of groupthink, this time on the part of the
media. In the months and weeks leading up to the election,
news outlets and polling organizations were nearly unanimous in predicting a win for Democratic presidential candidate Hillary Clinton. As such, Trump’s victory on November 8
produced widespread shock and disbelief among many
Americans.
Social Influence
(Peer Pressure)
While you may not have any personal experience with
groupthink, you are certain to find the next set of sociological concepts all too familiar. When individuals are part of
groups, they are necessarily influenced by other members.
Sociologists refer to this as social influence, or peer pressure. Knowing how social influence works can help you when
you need to convince others to act in a certain way (like
agreeing on a specific restaurant or movie). In turn, it can also
help you recognize when others are trying to influence you (to
drink too much or drive too fast, for example).
The idea of social influence is not new: The Greek philosopher Aristotle considered persuasion in his Rhetoric. But the
more modern studies on social influence date back to World
War II, when social scientists were trying to help in the war
effort by using motivational films to boost morale among servicemen. Since then, the study of social influence has become
an expanding part of the field devoted to discovering the principles that determine our beliefs, create our attitudes, and
move us to action (Cialdini and Trost 1998; Friedkin and Cook
1990; Friedkin and Granovetter 1998). Recent research on
social influence has revealed that everything from our performance in school (Altermatt and Pomerantz 2005), to how
we settle disagreements in small groups (Friedkin and Johnsen 2014), to the likelihood that we will commit rape (Bohner
et al. 2006) can be subject to the influence of others. We will
focus here on how social influence functions in everyday
situations.
Almost all members of society are susceptible to what is
either real or imagined social pressure to conform. In general, we conform because we want to gain acceptance and
approval (positive sanctions) and avoid rejection and disapproval (negative sanctions). We follow prescriptions, doing the
things we’re supposed to do, as well as proscriptions, avoiding
the things we’re not supposed to do.
Social psychologists have determined that social influence
produces one of three kinds of conformity: compliance, identification, or internalization (Kelman 1958). Compliance, the
mildest kind of conformity, means going along with something
because you expect to gain rewards or avoid punishments.
When people comply, however, they don’t actually change
their own ideas or beliefs. Take, for example, someone who
is court ordered to attend Alcoholics Anonymous meetings
because of a drunk driving offense. This person might comply
in order to avoid a jail sentence or hefty fine, but he might not
be persuaded to join AA once the required visits are done.
Identification, a somewhat stronger kind of conformity, is
induced by a person’s desire to establish or maintain a relationship with a person or group. It’s possible that the person
required to attend AA might actually begin to identify with
other members. A person who identifies with a group conforms to the members’ wishes and follows their behavior.
This is especially true when there is a strong attraction to the
group. So perhaps the person who was first ordered to attend
AA decides to keep going to meetings, stay sober, and become a
member of the group himself.
Internalization, the strongest kind of conformity and most
long-lasting, occurs when individuals adopt the beliefs of
a leader or group as their own.
SOCIAL INFLUENCE group
When internalization occurs,
control over others’ decisions
there is no separation between
beliefs and behavior; people
believe in what they are doing and feel that it is morally right.
Members of Alcoholics Anonymous practice the principles of
the twelve-step program, making it an integral part of their
identity and way of life.
Experiments in Conformity
Three rather famous social psychological studies were conducted in the 1950s, 1960s, and 1970s with the related goal of
trying to understand more about the dynamics of social pressure and, in particular, about group conformity and obedience to authority.
THE ASCH EXPERIMENT The first of these experiments
was a study on compliance conducted in 1951 by Solomon
Asch (1958), who gathered groups of seven or eight students to
participate in what he called an experiment on visual perception. In fact, only one of the students in each group was a real
research subject; the others knew ahead of time how they were
supposed to act. During the experiment, the participants were
asked to look at a set of three straight lines and to match the
length of a fourth line to one of the other three (see Figure 5.2).
In each case, the real research subjects would be the last to
give an answer. At first, all participants gave the same correct answer. After a few rounds, however, the experimenter’s
confederates began to give the same consistently wrong
answer. They were completely unanimous in perceiving the
line lengths incorrectly. How would the real subjects react
when it came to their turn?
Most subjects felt considerable pressure to comply with
the rest of the group. A third (33 percent) were “yielders” who
A
Exhibit 1
B
C
Exhibit 2
Figure 5.2 Which Line in Exhibit 2 Matches
Exhibit 1?
Solomon Asch’s studies showed that some people will go against
the evidence of their own senses if others around them seem to
have different perceptions.
Social Influence (Peer Pressure)
137
GLOBAL PERSPECTIVE
Group vs. Individual Norms: Honor Killings
n American culture, when reports of family members murdering each other emerge, the reasons generally include
abuse, crimes of passion, or monetary gain. The murder of
Kathleen Savio by her ex-husband Drew Peterson in 2004 is
among the most notorious cases of murder within a family.
Her death was ruled an accident until 2007, when the case
grabbed headlines as Peterson’s fourth wife, Stacy, vanished
without a trace. What made matters all the more fishy was that
Stacy had also been Peterson’s alibi on the night that Savio
went missing. This led law enforcement to re-open the case
into Savio’s death and eventually led to Peterson being
HONOR KILLING the
convicted of her murder and
murder of a family member—
usually female— who is
sentenced to thirty-eight
believed to have brought
years in prison. Despite his
dishonor to the family
conviction in the Savio case,
many believe Drew Peterson
still got away with murder: the Stacy Peterson case remains
unsolved.
While “murders involving family members killing other
family members are not terribly rare,” the reaction to such
tragedies is especially harsh, judging murderers like Peterson
as dishonorable traitors to their families, men who were
more concerned with their own personal gain than their
loyalty to family (Berman 2014). But what if the reason for
a murder of a family member is to uphold the reputation
of the family as a whole? Honor killing is the murder of a
I
family member based on the belief that the victim is bringing dishonor to the family or the community. In honor killings, which are primarily seen in Middle Eastern and South
Asian cultures, the victims are usually women who have not
lived up to the moral codes set by the religion or community.
Reasons for honor killings may include refusing to enter into
an arranged marriage, being a rape victim, dressing or acting
immodestly, or having sex outside marriage.
The United Nations has estimated that as many as 5,000
women a year are murdered in honor killings worldwide,
though there is no reliable or definitive accounting, and
these crimes are rarely classified or prosecuted as such
(United Nations 2000). Researchers believe the numbers may
be far greater, and they point to an increase in the last two
decades (Chesler 2010; McCoy 2014). In Pakistan alone, there
were more than 1,000 honor killings in 2015 (British Broadcasting Corporation 2016). The methods of killing range from
shooting the victim to setting her on fire or stoning her to
death. In each case, the person who commits the murder is
seen as the norm enforcer and not the norm violator, as he is
doing it to seek vindication and to right a wrong. In this cultural context, the murdered woman is viewed as someone
who deserved to die for betraying and dishonoring her family.
Some who study honor killings maintain that in countries
with less access to basic resources, health care, and human
capital, there is a correlating lack of social power and equality
for women. Gender inequality is exacerbated in places where
gave in at least half the time to what they knew were the wrong
answers. Another 40 percent yielded less frequently but
still gave some wrong answers. Only 25 percent were “independents,” refusing to give in to the majority. In a debriefing
period after the experiment, some subjects reported that they
had assumed the rest of the participants were right and they
were wrong. Other subjects knew they were not wrong but
did not want to appear different from the rest of the group.
Almost all of them were greatly distressed by the discrepancy
between their own perceptions and those of the other participants. Clearly, it can be difficult to resist peer pressure and to
maintain independence in a group situation. What would you
have done?
in 1961, just after the trial of Nazi war criminal Adolf Eichmann had begun in Israel. Many of those who were prosecuted in the years after World War II offered the defense that
they were “only following orders.” But it was not just soldiers
who sent millions of innocents to concentration camps—
ordinary citizens turned in their neighbors. Milgram wanted
to know whether something particular about the German
national psyche led so many to act as accomplices to the mass
executions, why they complied with authority figures even
when orders conflicted with their own consciences. While we
usually think that following orders is a good thing, in the case
of the Holocaust, it amounted to a “crime of obedience.”
The Milgram experiment (1963, 1974) used a laboratory
setting to test the lengths to which ordinary people would
follow orders from a legitimate authority figure. The experiment included three roles: the “experimenter” (a scientist in a
white lab coat), a “teacher,” and a “learner.” The teachers were
THE MILGRAM EXPERIMENT Stanley Milgram’s experience as a graduate student of Solomon Asch’s led him to work
further on conformity. His first experiments were conducted
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Separate and Together: Life in Groups
there are fewer social resources, making honor killings more
likely (Wilkinson 2005). Clashes occur when the cultural
practice of honor killing is brought to Western countries like
France, Canada, and the United States, where a woman’s sexual
freedom may face informal sanctions but is widely accepted as
the norm. In some cases it is the adoption of Western values by
women in traditional societies, such as India, Iraq, or Yemen,
that is invoked as the grounds for honor killings.
One such case made global headlines in 2016. It involved
the murder of Qandeel Baloch, a twenty-six-year-old model
and social media star who some called the Kim Kardashian
of Pakistan (Zraick 2016). Baloch was celebrated by many as
a new feminist hero, a strong, independent woman unafraid
to express herself or stir controversy. But Baloch also drew
harsh criticism by many who disapproved of her provocative
online pictures and videos. While sleeping at her parents’
home, Baloch was drugged and strangled to death by her
brother, who then proudly proclaimed to the press that he had
killed his sister for the “shameful” pictures she had posted to
Facebook. “She was bringing dishonor to our family,” he said
(Iftikhar 2016). Baloch’s murder incited a massive public
outcry, with many petitioning authorities to prosecute and
convict Waseem Azeem for murder, a rare outcome in a case
of honor killing. Pakistani law permits honor killings to be
resolved by the families themselves.
The cultural norm promoting strong family values that
causes disgust toward murderers such as Drew Peterson is
the same norm behind honor killings. However, in honor killings, the family is seen as more important than each individual family member; therefore, an individual member should
suffer severe punishment for bringing shame to the family.
While Waseem Azeem’s actions appear to most Americans’
individualist notions of justice as a betrayal of the family, in
countries such as Pakistan these same actions are viewed as
justified within the larger cultural understandings of family
honor.
the only real research subjects in the experiment: Although
the teachers were led to believe otherwise, the learners were
actually confederates of the experimenters. When roles were
assigned at the outset of the experiment, the research subjects
were always picked to play the teacher, despite a seemingly
random assignment of roles.
The stated goal of the experiment was to measure the effect
of punishment on memory and learning. The teacher was
instructed to read aloud a set of word pairs for the learner to
memorize. The teacher would then repeat the first word in
the pair and, for each incorrect answer, administer a shock
of increasing voltage to the learner. The teacher watched
while the experimenter strapped the learner to a chair and
applied electrodes to his arms. The teacher was then directed
to an adjoining room where he could communicate with, but
not see, the learner. This room contained a machine with a
series of levers indicating the increasing levels of voltage that
would be administered for each successive incorrect answer.
(In actuality, the machine was not connected to the learner,
and he received no shocks.)
The experiment began. As the teacher amplified the voltage
for each incorrect answer, the learner responded in increasingly vocal ways. In reality, the teacher was hearing a prerecorded tape that included exclamations, banging on the
wall, complaints by the learner about a heart condition, and
finally, silence. Many subjects grew uncomfortable at around
135 volts, often pausing and expressing a desire to check on
the learner or discontinue the experiment. At that point, the
experimenter would give a succession of orders, prodding the
teacher to continue. After being assured that they would not
be held responsible, most subjects continued, many reaching
the maximum of 450 volts.
Milgram and his colleagues were stunned by the results.
They had predicted that only a few of the subjects would be
In the Name of Family Pakistani actress and social media
sensation Qandeel Baloch was murdered by her brother in a
2016 honor killing.
Social Influence (Peer Pressure)
139
abusive and potentially dangerous situation. Rioting began
by the second day; the guards quelled it harshly, harassing the
prisoners and depriving them of food, sleep, and basic sanitation. Several guards became increasingly sadistic as the
experiment went on, degrading and punishing any prisoner
who challenged their authority, and several prisoners showed
signs of psychological trauma. After only six days, Zimbardo
was compelled to shut down the experiment after a graduate
student researcher (whom he later married) became appalled
by the conditions.
The Stanford Prison Experiment provided another example
of the way situational dynamics, rather than individuals’ personal attributes, can determine behavior.
The Milgram Experiment How did Stanley Milgram test
participants’ obedience to authority? Do you think he would get
the same results today?
MILGRAM REVISITED Some researchers have claimed
that the Asch experiment was a “child of its time”—that students in the 1950s were more obedient in their roles, and
the culture placed greater emphasis on the value of conformity (Perrin and Spencer 1980, 1981). Researchers in recent
willing to inflict the maximum voltage. In the first set of experiments, 65 percent of the participants administered the maximum voltage, though many were very uncomfortable doing
so and all paused at some point. Only one participant refused
outright to administer even low-voltage shocks. Milgram’s
results highlight the dynamics of conformity revealed in the
Asch experiment. A subject will often rely on the expertise of
an individual or group, in this case the experimenter, when
faced with a difficult decision. We also see how thoroughly
socialized most people are to obey authority and carry out
orders, especially when they no longer consider themselves
responsible for their actions. Clearly, few people have the personal resources to resist authority, even when it goes against
their consciences.
THE STANFORD PRISON EXPERIMENT The Stanford Prison Experiment, conducted by Milgram’s high school
classmate Philip Zimbardo (1971), also examined the power
of authority. Twenty-four undergraduates deemed psychologically healthy and stable were recruited to participate in a
two-week mock prison simulation. Role assignment as prisoner or guard was based on a coin toss. Guards were given
batons, khaki clothing, and mirrored sunglasses and were
told they could not physically harm the prisoners but could
otherwise create feelings of boredom, fear, or powerlessness.
Prisoners were “arrested” and taken to a mock “jail” set up in
the basement of a university building, where they were stripsearched, dressed in smocks and stocking caps (to simulate
shaven heads), and assigned identity numbers. A research
assistant played the role of warden, while Zimbardo himself
was the superintendent.
The students quickly inhabited their roles, but soon
exceeded the experimenters’ expectations, resulting in an
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The Stanford Prison Experiment Why do you think the students
in Zimbardo’s experiment inhabited their roles so completely?
What does it reveal about group behavior?
decades who have replicated the Asch experiment have in
fact seen significantly lower rates of compliance, suggesting that the historical and cultural context in which the
experiment was conducted had an effect on how subjects
performed (Bond and Sussex 1996). This conclusion echoes
some of Ralph Turner’s findings about the institutional
or impulsive self, discussed in an earlier Data Workshop;
namely, he found that patterns of behavior can change over
time and that separate generations may respond differently
to social pressures.
The power of the group continues to interest sociologists, psychologists, and others who want to understand
what drives our powerful impulse to comply (Cialdini 1998).
Both the Milgram and Stanford Prison experiments would
be considered unethical by today’s professional standards.
Although each of the experiments revealed important truths
about obedience to authority, some of the participants suffered real, and in some cases long-lasting, psychological pain
beyond what is considered an acceptable threshold of minimal harm.
Yet the experiments remain relevant because real-life
examples of crimes of obedience continue to occur—whether
in the case of the prison guards at Abu Ghraib or in a serial
telephone hoax perpetrated on fast-food workers in which a
caller posing as a police officer instructed assistant managers
to abuse fellow workers (Wolfson 2005).
Nearly half a century elapsed before researchers at Santa
Clara University found a means of replicating the Milgram
experiment that would pass the institutional review board
process for research on human subjects. After a careful
screening process, Jerry Burger (2009) conducted a modified
version of the famous experiment that protected the wellbeing of the participants while still providing a valid comparison to the original. Contrary to expectations, obedience
rates were only slightly lower in Burger’s replication than
they had been in Milgram’s lab more than forty-five years
earlier.
Although we might like to imagine ourselves as being
more able to resist the same forces of conformity that trip up
research participants who consistently cave in to social pressure, it’s likely that if we found ourselves in situations similar to those created in the laboratory, we’d go along and obey
authority, too.
Working Together: Teams
and Leadership
What does it mean to make a “group effort”? Sometimes we
can accomplish things together that we could not do alone.
But such outcomes are far from guaranteed. Whether group
efforts result in synergy or inefficiency may depend on a number of factors, including the makeup of its members and the
relationship between leaders and followers.
Teamwork
Are two heads better than one? Or do too many cooks spoil
the broth? Early research on groups (Homans 1951) typically assumed that it was always more productive to work in
a team rather than alone. However, researchers soon recognized that both the nature of the task and the characteristics
of the group have a lot to do with the comparative advantage
or disadvantage of working in a group (Goodacre 1953). When
we measure productivity, groups almost always outperform
single individuals. Things get a bit more complicated, however, when groups are compared with the same number of
people working by themselves.
In one of the earliest attempts to systematically study
group productivity, experimental social psychologist Ivan
Steiner (1972) compared the potential productivity of a group
(what they should be able to do) with the group’s actual productivity (what they in fact got done). According to Steiner,
actual group productivity can never equal potential productivity because there will always be losses in the team process.
Two major sources of inefficiency in particular come with
the group process, and both get worse as group size increases.
One source is organization: coordinating activities and delegating tasks. For example, if
four friends are going to help
you move to a new apartment, SOCIAL LOAFING the
some time will be lost while phenomenon in which each
individual contributes a little less
you figure out who should pack
as more individuals are added to
what, how the furniture will be a task; a source of inefficiency
arranged in the truck, where when working in teams
the boxes should go in the new
apartment, and so forth.
Another source of inefficiency is the phenomenon known
as social loafing, which means that as more individuals
are added to a task, each one takes it a little easier (Karau
and Williams 1993). Furthermore, as more people become
involved, the harder it is to discern individual effort. If it is
impossible for any single person to receive credit or blame,
motivation usually suffers. Have you ever asked too many
people to help you move to a new apartment? If so, chances
are that a few did most of the work, some showed up late and
helped out a bit, and others did very little but had a good time
talking and eating pizza. Having too many “helpers” may
contribute to social loafing. Amazon founder Jeff Bezos has
taken this quite seriously, instituting something referred to
as the two pizza rule. If a team of Amazon workers cannot
be fed by two pizzas, then that team is too large. Too many
people means too much miscommunication, chaos, and
bureaucracy, which leads to social loafing and reduces efficiency and slows progress (Morgan 2014).
Solutions to the problem of social loafing include recognizing individual effort and finding ways to make a task
more interesting or personally rewarding. But such solutions
are not always possible. It might be difficult, for instance, to
Working Together: Teams and Leadership
141
ON THE JOB
Teamwork and the Tour de France
he Tour de France is the world’s premiere competitive
cycling event. It is a race that lasts more than three weeks,
covers more than 2,000 miles, and traverses the European
Alps. Each summer, it draws a television audience of millions worldwide, many of whom never ride their own bikes
and do not pay attention to any other bicycle racing events at
any other time of year. It has also seen more than its share of
controversy: Seven-time Tour winner Lance Armstrong was
stripped of his medals and banned from competitive cycling
for life after admitting to “doping,” or using banned substances
to improve his athletic performance. Other recent winners,
including American Floyd Landis and Spain’s Alberto Contador, have also been stripped of their wins and been banned for
doping; in fact, in the more than 110-year history of the Tour
de France, the race has been fraught with doping scandals.
Early riders used alcohol, ether, and strychnine to improve
their stamina and speed.
Since 2010, the winners of the Tour have been verifiably
drug free. But they still cannot say that their victories were
achieved without assistance. In fact, no one wins the Tour de
France on his own. Winning riders are supported by teams
of eight other premier athletes who must coordinate complex
teamwork relations to prevail over the other twenty or so
teams in competition. As with so many other areas of social
life, individual success is buoyed by the work of many. No
one can become president of the United States, win an Oscar,
reach the summit of Mount Everest, open a restaurant, meet
a sales quota, or earn a bachelor’s degree without relying on
others—groups as well as individuals—to support his or her
efforts. So, although the winner of the Tour is listed individually, he didn’t do it alone.
Each team member has a particular specialty, and each
stage of the race requires a different strategy. Sprinters may
be needed to make a “breakaway” early in the race; “superclimbers” are necessary in the mountainous regions; and
T
make “moving day” more rewarding. Another solution, however, is suggested by social identity theory. Having a social
identity, as opposed to a personal one, involves thinking and
feeling like a representative of a
group (Turner and Killian 1987);
SOCIAL IDENTITY THEORY a
you have a real desire to belong
theory of group formation and
to, not simply keep company
maintenance that stresses the
with, the group. According to this
need of individual members to
model, the most efficient teams
feel a sense of belonging
are characterized by the greatest
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sometimes the entire team has to protect the team leader,
“blocking” and “drafting” in order to save energy. Teamwork
is required to organize bathroom and food breaks, as the race
stops for no man. Extremely consistent riders (rouleurs) are
prized, as are those who ride with aggressiveness and bravery
(combativité). When the individual winner crosses the finish
line on the Champs-Elysées in Paris, it is the sacrifices of his
altruistic teammates that have made his win possible.
Which position will you find yourself in when you enter
the workplace? Will you be the team leader whose individual
successes depend on the contributions of others? Or will
you be the team member whose special skills support the
achievements of the group? It is likely that you will find yourself in both situations over the course of your working life. So
remember, when you don the maillot jaune (the yellow jersey
worn by the Tour de France leader), in most cases it takes a
team effort to get you to the winner’s circle.
Group Effort British cyclist Chris Froome, in the yellow
jersey, completed the Tour de France with the support of his
teammates.
shared social identity among their members; such social identity increases motivation and places the needs of the group
above purely personal concerns (Turner and Reynolds 2010).
Power, Authority, and Style
Effective group leaders possess a variety of qualities, some of
which are particular to the kind of group they lead. The leader
of a therapeutic support group, for example, needs the proper
credentials as well as experience and compassion for his
Table 5.1 Theory in Everyday Life
Perspective
Approach to Groups
Case Study: Fraternities
Structural
Functionalism
Life in groups helps to regulate and give
meaning to individual experience, contributing
to social cohesion and stability.
Affiliation groups like fraternities help create social cohesion
in the context of a larger, possibly alienating, university
system by bringing young men with shared values together.
Conflict Theory
Group membership is often the basis for
the distrbution of rewards, privileges, and
opportunities in our society. An individual may
be treated preferentially or prejudicially based
on his or her group membership.
In-group and out-group dynamics can contribute to
stereotyping and conflict as fraternity brothers develop
an “us vs. them” perspective regarding other frats and
non-Greeks.
Group norms, values, and dynamics are
generated situationally, in interaction with
other members.
The pressure to conform to group culture (as in the cases
of peer pressure and groupthink) can lead individuals to do
things they might never do alone, and can have negative
consequences, as in the case of fraternity hazing and binge
drinking. It can also lead to positive actions, such as when
fraternity members volunteer or raise money for charity.
Symbolic
Interactionism
patients. The captain of a sports team must display expertise
at her game as well as the ability to inspire her teammates.
An office manager must be well organized and good at dealing
with different kinds of people. A police commander must be in
good physical shape, skilled in law enforcement tactics, and
quick-thinking in a crisis.
One thing almost all leaders have in common, though, is
power—the ability to control the actions of others. Whether
it is coercive power (backed by the threat of force) or merely
influential power (supported by persuasion), leadership
involves getting people to do things they may or may not
want to do. For example, a football coach might wield both
coercive and influential power over his players. Although
the athletes want to win games, they might not want to run
their training drills every day. During a workout, team members might respond to either the threat of being kicked off
the team or encouragement from the coach. Power, in whatever form it takes, is both a privilege and a requirement of
leadership.
Because leadership requires the exercise of power, most
formal organizations have institutionalized it in some officially recognized form of authority. Max Weber (1913/1962)
identified three types of authority that may be found in social
organizations. Traditional authority, based in custom,
birthright, or divine right, is usually associated with monarchies and dynasties. Kings and queens inherit the throne,
not only through lineage but also by divine appointment,
meaning by higher authority. Their personal qualities don’t
really matter, and they can’t be replaced by legal proceedings. Legal-rational authority, on the other hand, is based
in laws and rules, not in the lineage of any individual leader.
Modern presidencies and parliaments are built on this kind of
authority. The third type, charismatic authority, is based
in the remarkable personal qualities of the leader. Neither
rules nor traditions are necessary for the establishment of a
charismatic leader—indeed, the leader can be a revolutionary, breaking rules and defying traditions. This is perhaps
the only place we will ever find Jesus Christ and Adolf Hitler
in the same category—by all
accounts both were extremely POWER the ability to control the
charismatic leaders.
actions of others
The three types of authorCOERCIVE POWER power that
ity are not necessarily mutu- is backed by the threat of force
ally exclusive; they can coexist
within the same leader. Bill INFLUENTIAL POWER power
that is supported by persuasion
Clinton and Ronald Reagan
were appealing and char- AUTHORITY the legitimate right
ismatic leaders within the to wield power
context of the legal-rational TRADITIONAL AUTHORITY
authority of the presidency; the authority based in custom,
Kennedy family is considered birthright, or divine right
an American political dynasty LEGAL-RATIONAL AUTHORITY
of sorts, following a tradition authority based in laws, rules, and
of leadership within the struc- procedures, not in the heredity
ture of electoral politics. The or personality of any individual
late King Hussein of Jordan leader
was revered for his extraor- CHARISMATIC AUTHORITY
dinary charisma and states- authority based in the perception
manship despite his traumatic of remarkable personal qualities
ascent to the throne: As a teen- in a leader
ager, he witnessed his grandfather’s assassination and, as his heir, was crowned less than a
year later. For people like Bill Clinton (a legal-rational ruler)
and King Hussein (a traditional ruler), their charisma was not
necessarily the root of their authority, but it did play a part in
their ability to rule.
Working Together: Teams and Leadership
143
Qualities of Leadership
Nelson Mandela, pictured here
with the South African rugby
team, the Springboks, is an
example of a leader with both
legal-rational and charismatic
authority. Mandela used his
charismatic leadership to unite
post-apartheid South Africa
through rugby, culminating in
a narrow victory in the 1995
Rugby World Cup final.
In addition to different types of power and authority, group
leaders may exhibit different personal leadership styles as well.
Some are more instrumental—that is, they are task or goal
oriented—while others are more expressive or concerned with
maintaining harmony within the group (Parsons and Bales
1955). An instrumental leader is less concerned with people’s
feelings than with getting the job done, whereas an expressive
leader conveys interest in group members’ emotions as well as
their achievements. We often consider leadership styles through the
INSTRUMENTAL LEADERSHIP
lens of gender, expecting men to be
leadership that is task or
more instrumental and women
goal oriented
to be more expressive. In fact, we
EXPRESSIVE LEADERSHIP
sometimes feel surprised or upset
leadership concerned with
when these gendered expectamaintaining emotional and
tions aren’t met: A male leader
relational harmony within the group
with a more expressive style (like
BUREAUCRACY a type of
California governor Jerry Brown,
secondary group designed
once nicknamed “Moonbeam” for
to perform tasks efficiently,
his emotive, touchy-feely style) is
characterized by specialization,
sometimes seen as weak, while
technical competence, hierarchy,
a female leader with a more
written rules, impersonality, and
formal written communication
instrumental style (such as
Hillary Clinton, whose ambition
and drive have earned her criticism throughout her political career) is sometimes seen as pushy.
Such gender stereotypes can keep women out of boardrooms. Some women may hesitate to take on leadership roles
for fear of being called “bossy,” “pushy,” or even a “ball buster”
when they assert themselves in the workplace and elsewhere.
In her best-selling book Lean In: Women, Work, and the Will
to Lead, Facebook COO Sheryl Sandberg encourages girls and
women to aspire to leadership roles. Sandberg’s own style has
been characterized as a blend of expressive and instrumental
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leadership. In an effort to reach a larger and younger audience,
Sandberg recently partnered with the Girl Scouts and other
powerful women in politics, business, and the arts, including
Beyoncé, Jennifer Garner, and Condoleeza Rice, to launch the
“ban bossy” campaign. Perhaps by example, more girls and
women will embrace being leaders, and more people will feel
comfortable following them.
Bureaucracy
Examples of bureaucracy, a specific type of secondary group,
are everywhere in your life—your university, employer, Internet service provider, fast-food restaurant, and even church
are likely to be organized bureaucratically. Bureaucracies are
designed to perform tasks efficiently, and they approach their
tasks, whatever they are, with calculations designed deliberately to meet their goals.
Bureaucracies have certain organizational traits that help
them operate efficiently. Max Weber (1921/1968) identified
these characteristics as follows:
1. Specialization: All members of a bureaucracy are
assigned specialized roles and tasks.
2. Technical competence: All members are expressly
trained and qualified for their specific roles within the
organization.
3. Hierarchy: Bureaucracies always feature the supervision of subordinates by higher-ranking managers and
bosses.
4. Rules and regulations: These are meant to make all
operations as predictable as possible.
Bureaucracies Are
Everywhere Bureaucratic
regulations are supposed
to make organizations
run smoothly; however,
bureaucracy can also be
impersonal, inflexible, and
hyperrational.
5. Impersonality: In a bureaucracy, rules come before
people; no individual receives special treatment.
6. Formal written communication: Documents such as
memos (or e-mails) are the heart of the organization
and the most effective way to communicate.
You can see these traits in action at your own college or
university. Take specialization and technical competence,
for instance. Virtually none of your professors could teach
another’s classes: Your sociology professor would likely be
completely useless in a chemistry lab, a math classroom,
or even an English seminar. The groundskeepers, campus
police officers, soccer coaches, and librarians are all specially qualified to do their own jobs and no one else’s. In
addition, there are layers of hierarchy at a university, from
the trustees and president to the vice chancellors, provosts,
deans, and department chairs. Professors are, in some ways,
at the bottom of the academic hierarchy (except for you, the
students)! And every other campus unit (athletics, residence
life, food service, facilities maintenance) has its own hierarchy as well.
Regulations keep a university running smoothly—or at
least that’s what they are meant to do. Undoubtedly, though,
you have run up against a regulation that kept you from doing
something you really wanted to do—for example, add a class
after a deadline or move into a campus apartment. This is
where the feature of impersonality also comes into play: The
rules of the bureaucracy trumped your individual needs, no
matter how deserving you thought you were. This is especially true at larger universities; at small schools, special
treatment is still sometimes possible. But big bureaucracies
often treat you “like a number”—and in fact, you are a number
to your college; your student ID number is the first thing you
are issued on arrival.
The McDonaldization
of Society
Weber’s model of bureaucracy seems cold and heartless, alienating and impersonal, rule-bound, inflexible, and undemocratic. Indeed, many bureaucracies are like this. They are
highly efficient secondary groups that operate on the principle
of rationalization, where the focus is on logical procedures,
rules and regulations are paramount, and an individual’s
unique personal qualities are unimportant. Worse yet, some
of the hyperrationalized features of successful bureaucracies
are trickling down into other areas of our everyday lives.
Sociologist George Ritzer (1993) called this trickle-down
rationalization process McDonaldization. We touch-tone our RATIONALIZATION the
way through telephone calls at application of economic logic to
work, never speaking to a real human activity; the use of formal
person; at lunch, we construct rules and regulations in order
to maximize efficiency without
our own salads at the salad bar
consideration of subjective or
and bus our own tables after- individual concerns
ward; at the bank, we no longer
interact with human tellers but MCDONALDIZATION George
Ritzer’s term describing
rather drive through the ATM on
the spread of bureaucratic
the way home, where we micro- rationalization and the
wave our dinners and watch accompanying increases in
increasingly predictable sitcoms efficiency and dehumanization
or movie sequels on TV. Ritzer
Bureaucracy
145
Responding to Bureaucratic
Constraints
McDonaldization in Action According to Ritzer, there are four
main principles of McDonaldization: predictability, calculability,
efficiency, and control. What other industries are adopting these
principles?
is critical of the dehumanizing aspects of McDonaldization and hopes that increased awareness of the process
will help us avoid the “iron cage” of bureaucracy—a term
coined by Weber to illustrate the way bureaucracies can trap
individuals.
Sociologist Robin Leidner delved further into the McDonaldization phenomenon in her book Fast Food, Fast Talk
(1993). Through fieldwork in actual McDonald’s franchises,
Leidner developed a model for understanding the increasing routinization of service industries, in this case the ubiquitous fast-food restaurant. In particular, she looks at how
standardized “scripts” for interaction help shape customers’
experiences. The physical atmosphere of a McDonald’s is not
conducive to hanging out (unlike, say, a café); customers don’t
expect to sit down and be waited on. Rather, they respond to
expectations that they will enter, order food from a predetermined menu and pay for it, eat quickly, deposit trash in the
receptacles, and then leave. Leidner exposes these processes
of routinization by looking at what happens when breakdowns occur in these expectations.
For example, Leidner noted that McDonald’s trains workers to refer to customers as “guests,” reinforcing the obligation to serve them respectfully even if that respect is not
reciprocated. Leidner observed that if customers were angry
or uncooperative, workers tried even harder to serve them
swiftly so that they would leave faster and have less time to
make trouble in the restaurant. Workers developed a mindset that allowed them to handle problem customers in a way
that minimized trouble and facilitated the workers’ routinized job.
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Not everything about bureaucracies is bad. In fact, in contemporary, postindustrial society, just about everything you
need or want is created, produced, distributed, and serviced
by a bureaucracy. The water in the tap, the lights, the streets,
the car and its insurance, the food on the table, the table
itself, the clothes on your back, and the movies, songs, and
books you enjoy—all are the products of bureaucratic organizations. As problematic as they are, we can’t live without
them. So how can we benefit from our contact with bureaucracies without being controlled by them?
For one thing, even the most overrationalized, McDonaldized bureaucracy is populated by people who are capable of
forming primary group relationships as well, who might celebrate birthdays, throw parties, and go out for drinks after work.
Indeed, interpersonal interactions help humanize bureaucracies. Further, in forward-thinking organizations, new
management strategies meant to address alienation and disenchantment are being implemented. Yes, bureaucracies still
seek to be as efficient and predictable as possible in their daily
operations. But some, such as Apple, Toyota, and Google, are
trying to play up their human side as well—becoming “enlightened” bureaucracies by being inclusive, sharing responsibility,
and providing opportunities for all to advance.
In fact, businesses like Google have come to believe that corporate success and employee well-being are complementary.
Larry Page and Sergey Brin founded Google with the idea that
analyzing information could lead to a better search engine, and
as their company grew, they also embraced the idea that data
analysis could create a better, happier workplace. For example,
they found that they weren’t hiring enough women, and those
they hired were quitting significantly faster than men. When
they crunched the numbers, Google’s human resources
department—or, as they call it, People Operations—found that
women who turned down job offers had disproportionately
been interviewed by men, a problem that was easily solved
(Miller 2012). When they looked at who exactly was quitting,
they found that “women who had recently given birth were
leaving at twice Google’s average departure rate,” a problem
they addressed by increasing maternity leave (Manjoo 2013).
For the past few decades, businesses have spent an increasing amount of time and money on employee training and development, with over $46 billion devoted to just team-building
games and exercises alone (Browning 2014). Many large businesses are also involved in organizing employee retreats to
teach managers how to understand individual strengths and
weaknesses, support individual skills and talents, and encourage cooperation, trust, and leadership. Some, such as Fidelity
Financial, have adopted the Japanese management technique
called kaizen, in which lower-level workers are encouraged
to suggest innovative ways to improve the organization, and
upper-level managers are required to actually put these ideas
into practice, rewarding individual creativity and benefiting
the company at the same time (Hakim 2001; Pollack 1999).
Make no mistake—corporations are not sacrificing the bottom line for the good of the individual. They’re still looking for
ways to improve productivity and cut costs. But often they are
finding that the needs of the individual and those of the organization are not mutually exclusive.
BURNING MAN In the barren Black Rock Desert of Nevada,
some people actively seek out an escape from their bureaucratically regimented life, at least for one week every summer,
at a festival called Burning Man (Chen 2004; Sonner 2002).
The festival, begun in 1990 on a beach near San Francisco
with just twenty participants, drew nearly 70,000 people in
2016. Burning Man is hard to describe for those who have
never attended. It is a freewheeling experiment in temporary
community, where there are no rules except to protect the
well-being of participants (“burners”) and where everyone
gathers together to celebrate various forms of self-expression
and self-reliance not normally encountered in everyday life.
Burning Man attracts a wide variety of individuals from
different backgrounds (though it may be difficult to tell beneath
the body paint, mud, or costumes that many wear). Unlike in
many places in the real world, participants are encouraged to
interact with each other; there are no strangers at “the Burn.”
Each year is characterized by a different theme—“American
Dream” in 2008, “Carnival of Mirrors” in 2015, and “Radical
Ritual” in 2017—and participants are invited to contribute in
some meaningful way to its realization, most often artistically.
Matt Wray (2011), a sociologist who’s also a burner, explains
that “fire, art, dust, and bodies collide and collude to make
bizarre and unforgettable transformations” as thousands of
people step outside their normal lives and interact in new ways.
Much of what is appealing about Burning Man is that it challenges many of the norms and values of mainstream society,
especially those associated with conformity, bureaucracy, and
capitalism. Black Rock resembles a city when the thousands of
participants converge, but one composed of tents and RVs gathered into neighborhoods with names like “Tic Toc Town” and
“Capitalist Pig Camp” (Doherty 2000, 2004). The city has its
own informal economy as well. Once an admission fee is paid,
money is no longer used. Participants must bring enough supplies to support themselves or use alternate forms of currency,
such as barter, trade, gifts, or services. Corporate sponsorship
is strictly avoided, and logos of any kind are banned.
Despite its stated ideals, there is not total freedom at
Burning Man. Over the years, various government and local
law-enforcement agencies have imposed some restrictions
on the event, such as bans on fireworks, guns, and dogs.
However, most conflict is handled by the Black Rock City
Rangers, who “are volunteers trained in dispute resolution
techniques that help diffuse conflict and manage disruptive
behavior before it escalates” (Gomez 2013).
On the last night of the festival, the giant wooden structure known as the Burning Man is lit on fire, and the celebrants discover their own personal epiphanies as they watch
it burn. When the festival is over, participants are committed to leaving no trace behind. One burner called the festival
“authentic life,” with the other days of the year “a tasteless
mirage, a pacific struggle against the backwardness of Middle
America—consumer culture, bad politics, Fear Factor, and
fear thy neighbor” (Babiak 2004). So while Burning Man participants don’t abandon permanently the web of contemporary
bureaucracies that shapes their lives, they gain some relief by
ditching it all once a year, if just for a few days.
CLOSING COMMENTS
Burning Man Finale Each year thousands of “burners” gather in
the Black Rock Desert to celebrate the rejection of such values
as conformity, bureaucracy, and capitalism.
Groups make our lives possible by providing the necessities
of our existence—food, clothes, cars, homes, and all the other
things we use on a daily basis. Groups make our lives enjoyable
by providing us with companionship and recreation—from
our friends and families to the entertainment conglomerates
that produce our favorite music and films. Groups also make
our lives problematic. Bureaucracies can squelch our individuality, major manufacturers can create social and environmental problems, and some organizations can engender
conflict and prejudice among groups. We are at our best in
groups, and our worst. We can do great things together, and
horrible things. Sociology helps us understand group life at
both extremes and everywhere in between.
Closing Comments
147
Everything You Need to Know
about Groups
“
“
A group is a
collection of
people who
share some
attribute,
identify with
one another,
and interact
with each
other.
148
TYPES OF
GROUPS
✱
Primary groups: People who are
most important to our sense of self;
characterized by face-to-face interaction, high levels of cooperation, and
intense feelings of belonging.
✱
Secondary groups: Groups that are
larger and less intimate than primary
groups; relationships are organized
around a specific goal.
✱
Dyads: The smallest possible group,
consisting of only two members.
✱
Triads: A slightly more stable small
group consisting of three people; the
third member can referee conflicts
that arise between the other two.
✱
In-groups: Groups that members
identify with and feel loyalty toward.
✱
Out-groups: Any group that an individual feels opposition, rivalry, or
hostility toward.
✱
Reference groups: Groups that provide a standard of comparison against
which we evaluate ourselves.
REVIEW
1. Which groups serve as your reference
groups? Are you a member of all your
reference groups? How do these reference groups affect your self-image?
2. The text identifies three types of conformity: compliance, identification,
and internalization. Describe some
moments when you’ve exhibited each
type of conformity.
3. Theorist George Ritzer believes that
McDonaldization, the spread of the
organizational principles of bureaucracies to all areas of life, is a growing
concern. Thinking about Weber’s six
characteristics of bureaucracies, can
you identify areas of your life that
have been McDonaldized?
Strong or Weak?
The kinds of people you know can determine
your next job. “Ties” or contacts become a key
method to network and reach a higher status.
EXPLORE
It Takes a Village . . . to
Create Binge Drinkers
What group of people do you think
has the biggest influence over teens’
drinking habits? The answer might not
be what you think. Visit the Everyday
Sociology blog to discover how social
groups can influence teen drinking.
Local Bridge
A person who can connect
two people who don’t know
each other. Bridges can
connect people outside
their circle and help them
reach different jobs.
http://wwnPag.es/trw405
Tight Circles
When everyone in a circle
primarily has strong ties
with each other, it
becomes difficult to reach
beyond that circle.
STRONG TIES are people you are close with, such as
relatives, good friends, and mentors.
WEAK TIES are acquaintances.
SOURCE: Granovetter 1973
149
CHAPTER 6
Deviance
W
ould it surprise you to learn that both George Washington and Thomas Jefferson
were cannabis farmers? They called it “hemp” and used the fibrous stalks to make
fabric, rope, and paper, including the paper on which Jefferson drafted the Declara-
tion of Independence. There is no evidence that the Founding Fathers used their crop to get
high: the fact that they harvested hemp for its stalks may have meant that its flowers (in which
the intoxicating resin THC is located) may not have had a chance to bloom.
Over time, hemp as an industrial crop began to have more and more competition—from
other agricultural products, such as cotton and timber, and from other chemical and industrial
150
processes that had the backing of powerful industries and individuals. In the
1920s and 1930s, William Randolph Hearst, along with others in hemp-competitive
industries, exerted pressure on government officials to make hemp’s intoxicating
by-product, marijuana, illegal. A propaganda campaign against marijuana was led
by Hearst’s media outlets, promoting it as a dangerous threat to America’s youth,
public health, and national security. A film called Reefer Madness was shown in
schools as an anti-marijuana propaganda piece, using images of insanity, rape, and
murder to paint a picture of pot as a catastrophic scourge on society. Marijuana
was associated with criminals, reprobates, jazz musicians, and (gasp!) ethnic
minorities and was presented to schoolchildren as the cause of immediate social
and moral chaos. By 1937, every state had outlawed the use of marijuana as an
intoxicant, and cannabis farming had been effectively eliminated by the passage of
the prohibitively high Marijuana Tax Act.
Fast forward to the present, in which the current surge in environmentalism is
part of the change in views about Cannabis sativa: restoring legal hemp farming
nationwide would allow the production of tree-free paper and other fiber and textile
products, which would please many people who are worried about the depletion
of environmental resources. After an election-year sweep, three more states (California, Nevada, and Massachussetts) legalized the recreational use of marijuana.
Once these and other new laws take effect, a majority of U.S. states will have
legalized marijuana in some form or another. This is good news for patients whose
conditions may be helped by medical marijuana use, for recreational users who
think pot should be treated like alcohol in the eyes of the law, and for businesspeople eager to capitalize on new opportunities for profit. Many hope that other
states will legalize marijuana as well, and that the “dominoes” will continue to fall.
How is it possible that there could be such different reactions to the users of
this plant? Changing values lead to changing laws and changing practices in everyday life. Along with cultural values, definitions of deviance change over time, and
we can sometimes observe them as they swing back and forth, from one extreme
to the other, over the course of history. What was once mainstream becomes
defined as deviant; what is now seen as deviant may soon become normal and
acceptable. Shouldn’t we be able to agree on whether marijuana production and
use are deviant? As we shall see, nothing is inherently deviant—rather, it is the
cultural, historical, and situational context that makes it so.
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HOW TO READ THIS
CHAPTER
Have you ever driven faster than the posted speed limit?
Have you ever gotten caught picking your nose in public? Did
you have your first taste of beer, wine, or hard liquor before
you reached the legal drinking age? Did you pierce something (your lip, eyebrow, or belly button) that your grandmother wouldn’t have wanted you to pierce? If you work in
an office, did you ever take home a pen, pencil, or packet of
Post-it notes?
If you answered yes to any of these questions, you are the
embodiment of what we seek to understand in this chapter:
You are deviant. Remember this as you read the chapter.
Defining Deviance
Deviance is a behavior, trait, or belief that departs from a
norm and generates a negative reaction in a particular group.
The norms and the group reactions are necessary for a behavior or characteristic to be defined as deviant (Goode 1997). The
importance of norms becomes clear when we remember that
what is deviant in one culture might be normal in another (see
Chapter 3); even within the same culture, what was deviant a
century ago—like marijuana use—might be perfectly acceptable now (and vice versa). The importance of group reactions is
clear when we look at the varied reactions that norm violations
generate: Some violations are seen as only mildly deviant (like
chewing with your mouth open), while others are so strongly
taboo that they are almost unthinkable (like cannibalism).
Deviant behavior must be sufficiently serious or unusual
to spark a negative sanction or punishment. For example, if
you were having dinner with friends and used the wrong fork
for your salad, you would be violating a minor norm but your
friends probably wouldn’t react in a negative fashion; they
might not even notice. On the other hand, if you ate an entire
steak dinner—meat, mashed potatoes, and salad—with your
hands, your friends probably would react. They might criticize
your behavior strongly (“That’s totally disgusting!”) and even
refuse to eat with you again. This latter example, then, would
be considered deviant behavior among your group of friends—
and among most groups in American society.
Because definitions of deviance are constructed from cultural, historical, and situational norms, sociologists are interested in a number of topics under the rubric of deviance. First,
how are norms and rules created, and how do certain norms
and rules become especially important? Second, who is subject to the rules, and how is rule breaking identified? Third,
what types of sanctions (punishments or rewards) are dispensed to society’s violators? Fourth, how do people who break
the rules see themselves, and how do others see them? And
finally, how have sociologists attempted to explain rule making, rule breaking, and responses to rule breaking?
Challenging Norms As a pregnant transgender man, Trystan
Reese faced criticism for challenging society’s norms about
gender and parenting and was labeled deviant by some.
Deviance across Cultures
It is important to remember that when sociologists use the
term “deviant,” they are making a social judgment, never a
moral one. If a particular behavior is considered deviant, this
means that it violates the values and norms of a particular
group, not that it is inherently wrong or that other groups will
make the same judgment.
Much of the literature on deviance focuses on crime, but
not only do different cultures define strikingly different behaviors as criminal, they also differ in how those crimes are punished. Most serious crime in the
United States today is punished DEVIANCE a behavior, trait,
by imprisonment. This method belief, or other characteristic that
of punishment was rare until the violates a norm and causes a
nineteenth century, however, as negative reaction
maintaining a prison requires
considerable resources. Buildings must be constructed and
maintained, guards and other staff must be paid, and prisoners
must be fed and clothed. For groups without these resources,
incarceration is not a possibility, even assuming it would be a
desirable option. Instead, there is a whole host of other techniques of punishment.
Deviance across Cultures
153
GLOBAL PERSPECTIVE
Body Modification
B
randing has long since died out as a method of punishment, but in a perfect illustration of the mutability of
deviance, it has made something of a comeback as a form of
body decoration (Parker 1998). What used to be an involuntary mark of shame has been reclaimed as a voluntary mark of
pride. Small branding irons of stainless steel are heated with
a blowtorch until white hot and are held on the skin for a second or two. Some who undergo the procedure burn incense
to cover the smell of their own flesh burning. Many African
American fraternities have a long tradition of branding, usually in the shape of one of the fraternity’s Greek letters. The
practice has received a public boost as several popular athletes have prominently displayed their fraternity brands.
Basketball legend Michael Jordan sports such a brand, as
does the NFL’s Malcolm Jenkins. Branding is spreading
to other subcultures, where it is just another extension of
tattoos, Mohawks, and body piercings as an outward manifestation of youthful rebellion or an expression of personal
aesthetic or group identification.
When it comes to body modification, what Americans
might label deviant might be identified as desirable or normal
in other cultures and vice versa. Among the Suri of southwestern Ethiopia, progressively larger plates are inserted into the
lower lip so that it gradually becomes enlarged. The Padaung
women of Burma stretch their necks with brass rings. Young
girls begin by encircling their necks with just a few rings, then
add more as they grow; by the time of maturity, their necks
are considerably elongated. Breast augmentation surgery is
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Deviance
commonplace in the United States, while butt augmentation
is popular in Brazil.
Body modification does not always need to be dramatic.
In reality, there is a great number of subtle methods of body
modification practiced by most Americans that may not seem
so obvious if we concentrate on eyebrow rings and neck tattoos. First of all, there have always been body modifications
for the middle and upper classes. Corsets, worn by women
through the ages until the early twentieth century, are an
obvious example. Stomachs were flattened with “stays,” long
strips of some rigid material like whalebone. A tightly laced
corset could achieve a dramatically narrow waistline but
often at a serious cost to the wearer’s health. Women sometimes even had ribs removed in order to accommodate them.
The hair salon is another great unacknowledged center for
body modification. If you get a perm, you are breaking the
disulfide bonds in your hair and reshaping them to straighten
them or make them curly. Even a simple haircut is a type of
body modification—luckily, for those of us who have gotten
bad haircuts, they’re temporary!
Some body modifications seem so “normal” that we practice them as routines without considering how they may
seem deviant elsewhere. Other cultures may view Americans’ obsession with hair removal—shaving, tweezing, and
waxing—as bizarre. As you can see, whether it’s wearing
a corset, branding yourself, or shaving your legs, the boundaries between beauty and deviance are fluid across time and
place.
For example, the Amish, a religious community whose
members do without modern devices like electricity, cars, and
telephones, practice meidung, which means shunning those
who violate the strict norms of the group (Kephart 2000).
A biblical rule instructs them “not to associate with any one
who bears the name of brother if he is guilty of immorality or
greed, or is an idolater, reviler, drunkard, or robber—not even
to eat with such a one” (1 Corinthians 5:11). In other words, the
Amish believe they should not associate with rule breakers
even when they come from within their own family. No one
does business with, eats with, or even talks to the guilty party.
The shunning is temporary, however: After a short period, the
violator is expected to publicly apologize and make amends
and is then welcomed back into the community.
A much more permanent method of punishment is total
banishment from the community. For many Native American people, the social group was so important that banishment was considered a fate worse than death (Champagne
1994). It was one of a variety of practices used to maintain
social control (along with shaming songs, contests, and challenges of strength) and something of a rarity because it completely severed ties between the group and the individual.
Banishment has a long history of use in all parts of the world,
from British prisoners being “transported” to Australia to
Russian dissidents being exiled to Siberia, and has been
one of the most cost-effective methods of punishment ever
discovered.
Just as methods of punishment vary between societies and
groups, they also change over time. In Colonial America, for
example, corporal punishment was the rule for the majority of
crimes (Walker 1997). These days, the phrase “corporal punishment” may conjure up images of elementary school teachers spanking students, probably because spanking was the
last vestige of what was once a vast repertoire of techniques.
Thieves, pickpockets, and others who would today be considered petty criminals were flogged, had their ears cropped,
had their noses slit, had their fingers or hands cut off, or were
branded. These punishments were designed not only to deliver
pain but also to mark the offender. As such, the particular
punishment was often designed to fit the crime. A pickpocket
might have a hand cut off; a forger might have an “F” branded
on his forehead. Brands were also used to mark African American slaves as property during the 1800s.
Theories of Deviance
In this section, we will learn how three sociological paradigms discussed in Chapter 1—functionalism, conflict
theory, and symbolic interactionism—can be applied to deviance. We will also learn about other related theories that have
been developed specifically to explain particular aspects of
deviance.
Functionalism
As you may recall, adherents of functionalism argue that
each element of social structure helps maintain the stability
of society. What, then, is the function of deviance for society?
Émile Durkheim came up with a couple of functions. First,
deviance can help a society clarify its moral boundaries. We
are reminded about our shared notions of what is right when
we have to address wrongdoings of various sorts. In 2005,
Terri Schiavo, a hospital patient in St. Petersburg, Florida,
received national attention when a legal battle was fought
over her life. Schiavo had been in a persistent vegetative state
since 1990 and kept alive through a gastric feeding tube.
Her husband, Michael, petitioned the courts in 1998 to end
life support; he thought it was the right thing to do and was
what Terri would have wanted. Her parents, Mary and Robert
Schindler, took legal action against Michael’s decision—they
thought it was wrong. While most people might have had a
vague idea of how they felt about artificially prolonging life,
the Schiavo case forced them to think concretely about how
such choices affect actual people. After a seven-year process,
the courts sided with Michael
Schiavo, and on March 18, 2005,
his wife’s feeding tube was SOCIAL CONTROL THEORY
removed. She died thirteen days a theory of crime, proposed by
Travis Hirschi, that posits that
later.
strong social bonds increase
Another function of deviance conformity and decrease deviance
is to promote social cohesion (one
of functionalism’s valued ideals);
people can be brought together as a community in the face of
crime or other violations. For example, while the country was
divided over the decision in the Schiavo case, an opinion poll
by ABC News on March 21, 2005, reported that 70 percent of
Americans believed that Michael Schiavo had the authority to
make decisions on behalf of his wife and that the case should
not have been a federal matter. In the same poll, 63 percent
maintained that the federal government was involved solely
for political advantage. Whatever they believed about prolonging life, the majority of Americans thus agreed that the choice
was best made by family and not the government.
Social cohesion is central to other theories of deviance as
well. Travis Hirschi’s social control theory hypothesizes
that the stronger one’s social bonds—to family and religious,
civic, and other groups—the less likely one is to commit crime.
Such bonds tend to increase one’s investment in the community and also increase one’s commitment to that community’s
shared values and norms. With both internal and external
forces regulating behavior, Hirchi argues that social bonds
promote conformity (Hirschi 1969).
STRUCTURAL STRAIN THEORY Sociologist Robert
Merton (1938/1976) provides a bridge between functionalist and conflict theories of deviance. Like Durkheim,
Theories of Deviance
155
156
CHAPTER 6
Deviance
Accept
CULTURAL GOALS
INSTITUTIONALIZED MEANS
Accept
Reject
Conformity
Innovation
Reject
Ritualism
Retreatism
NEW MEANS
NEW GOALS
Merton acknowledges that some deviance is inevitable in
society. But like conflict theorists, he argues that an individual’s position in the social structure will affect his experience of deviance and conformity. Social inequality can
create situations in which people experience tension (or
strain) between the goals society says they should be working toward (like financial success) and the means they have
available to meet those goals (not everyone is able to work
hard at a legitimate job).
Our society’s intense emphasis on financial success and
materialism—through the mythology of the “American
Dream”—can be stressful for those whose chances of realizing
that dream are limited (Messner and Rosenfeld 2012). The
INNOVATORS individuals who
rewards of conformity are availaccept society’s approved goals
but not society’s approved means
able only to those who can pursue
to achieve them
approved goals through approved
means. Any other combination of
RITUALISTS individuals who
means and goals is deviant in one
have given up hope of achieving
society’s approved goals but still
way or another (see Figure 6.1).
operate according to society’s
Innovators,
for
example,
approved means
might seek financial success via
unconventional means (such as
RETREATISTS individuals who
renounce society’s approved
drug dealing or embezzlement).
goals and means entirely and
Ritualists go through the conlive outside conventional norms
ventional motions while abanaltogether
doning all hope of success, and
REBELS individuals who reject
retreatists (like dropouts or
society’s approved goals and
hermits) renounce the culture’s
means and instead create and
goals and means entirely and live
work toward their own (sometimes
outside conventional norms altorevolutionary) goals using new
gether. At the far end of the conmeans
tinuum, rebels reject the cultural
SOCIAL CONTROL the formal
definitions of success and the norand informal mechanisms used
mative means of achieving it and
to elicit conformity to values and
advocate radical alternatives to
norms and thus promote social
the existing social order.
cohesion
For example, consider the
characters in the film The Dark
Knight, an action movie that documents Batman’s cleanup of Gotham City. The goal is to combat the corruption
that has overcome Gotham through multiple lucrative criminal mobs. In the movie, conformity is represented by District Attorney Harvey Dent, who is attempting to fight crime
through the approved means of the law. Dent, along with Police
Lieutenant James Gordon and Assistant D.A. Rachel Dawes,
enact a tough campaign to convict all mob bosses through the
testimony of their accountant. Batman is an innovator who
fights crime using cunning, high-tech weaponry, and unconventional means that ignore the legal process. As always, traditional bureaucrats like Police Commissioner Loeb and the
Gotham mayor are ritualists who operate within the parameters that they have been given with little hope of quelling
the crime wave. Corrupt Officer Ramirez is a retreatist who
Rebellion
Figure 6.1 Merton’s Typology of Deviance
Different orientations toward society’s goals and differential
access to the means to achieve those goals combine to create
different categories of deviance.
actually helps out the mob rather than attempt to fight it.
Finally, the Joker, whose portrayal by Heath Ledger won him
a posthumous Academy Award, embodies the true spirit of the
rebel. Rather than attempting to fight crime, the Joker causes
mayhem for both law enforcers and the mob bosses with the
ultimate goal of bringing about the downfall of all of Gotham.
While the mob bosses stand to gain financially from their
crime sprees, the Joker’s sadistic goal is to see the entire city
descend into chaos and anarchy.
Conflict Theory
Conflict theorists, who study inequalities of wealth and
power, note that inequalities are present in our definitions
of deviance as well. In other words, conflict theorists believe
that rules are applied unequally and that punishments for
rule violators are unequally distributed: Those at the top are
subject to different rules and sanctions than those nearer the
bottom, and the behaviors of less powerful groups and individuals are more likely to be criminalized than the behaviors
of the powerful. American criminologist Richard Quinney
theorized that capitalism—and the exploitation and oppression of the working class—make deviant and even criminal
behavior nearly inescapable for workers. The ruling class
can make laws that target the poor. When the poor act out
against repression, they become targets for law enforcement,
while the rich and powerful remain free to do what they like.
Norms, rules, and laws are used to regulate the behavior of individuals and groups. This process, known as
Rebel with a Cause In The Dark Knight, Batman is an innovator who fights crime unconventionally, Harvey Dent is a ritualist who
conforms to established parameters, and the Joker is a rebel intent on bringing about the downfall of Gotham.
social control, can be either informal, as in the exercise of
control through customs, norms, and expectations, or formal, as in the exercise of control through laws or other official regulations. Both formal social control and informal
social control can be exercised unequally in a hierarchical
society, and this is what conflict theory is concerned with
when it comes to the topic of deviance.
As recently as 2003, more than a dozen U.S. states still
imposed heterosexuality on their citizens through antisodomy laws, which prohibited any sexual acts that did not
lead to procreation. While in theory anti-sodomy laws could
include acts like masturbation and heterosexual oral sex, in
practice these laws were generally imposed against samesex partners. Before a Supreme Court ruling invalidated all
state anti-sodomy laws in Lawrence v. Texas (2003), sexual
acts done in the privacy of your own home could be penalized
with fines and jail time in states such as Florida, Idaho, and
Michigan. From a conflict theorist perspective, anti-sodomy
laws were a way for the heterosexual majority to exercise
control over same-sex minorities.
As another example, the Great Recession of 2008 was
in large part caused by banks engaging in risky and often
predatory mortgage lending. Millions of ordinary people lost
not only their homes but also their jobs and life savings during the ensuing economic crisis, and both the national economy and global economy were on the verge of collapse. But the
banks and corporations were bailed out with taxpayer money,
and only a single Wall Street executive was ever prosecuted
in relation to the crash (Lewis 2011). This unhappy episode
in American history is just one illustration of the way that
wealth and privilege protect the powerful from being defined
as deviant or being punished for their violations.
The recent and ongoing controversy over voter identification laws reveals how even policies that some would argue
are neutral really do affect some groups differently than
others. At the time of the 2016 presidential election, twelve
states had a photo identification requirement for voters,
meaning that voters must show a photo ID in order to cast a
vote. While supporters of such laws argue that they help stem
voter fraud, opponents say that voter fraud is almost nonexistent. They argue that voter ID requirements are really
meant to keep various groups—
ethnic and racial minorities,
DIFFERENTIAL ASSOCIATION
immigrants, the elderly, and the
THEORY Edwin Sutherland’s
poor, all of whom tend to vote hypothesis that we learn to be
Democrat—away from the vot- deviant through our associations
ing booth. These groups don’t with deviant peers
always have IDs and may have
trouble getting them, especially
if there is a fee involved. Unfortunately, there is a good deal
of evidence to support the conflict theorists’ argument that
rules are applied unequally in our hierarchical society.
Symbolic Interactionism
While conflict theorists and functionalists focus on
inequalities and the social functions of deviance, interactionists consider the way that interpersonal relationships and
everyday interactions shape definitions of deviance.
DIFFERENTIAL ASSOCIATION THEORY One such
approach is Edwin Sutherland’s differential association
theory (Sutherland 1939; Sutherland et al. 1992), which
asserts that we learn to be deviant through our interactions
Theories of Deviance
157
IN RELATIONSHIPS
Cyberbullying, Trolls, and Online Deviance
W
ith the advent of the Internet came new ways of interacting with one another . . . and new ways of being deviant. Or maybe they’re just old ways of being deviant in a new
relational context. Because bullies and trolls go way, way back.
Although parents and schools have always worried about
bullying, their concerns have multiplied since children and
teenagers started using the Internet. The phenomenon of
cyberbullying—the use of electronic and social media to
tease, threaten, or humiliate someone—catapulted to the forefront of national consciousness after the suicide of thirteenyear-old Megan Meier in October 2006. Megan had received
an online message from a boy named Josh, who said he lived
nearby but that his family didn’t have a phone. During the next
several weeks, they sent messages back and forth and seemed
to have become close very
quickly. Then, without warnCYBERBULLYING the use
ing, Josh started taunting
of electronic media (web
and abusing her. Megan was
pages, social networking
sites, e- mail, Twitter, cell
devastated and hung herself
phones) to tease, harass,
in her closet. Several weeks
threaten, or humiliate
later, the Meiers learned that
someone
“Josh” was not a real person
and that the online account
had been created by neighborhood mom Lori Drew, in order to
get back at Megan for snubbing her daughter.
Unfortunately, Megan’s is not an isolated case. More
recently, eleven-year-old Tyler Benz killed himself after
receiving a series of texts claiming that his thirteen-year-old
girlfriend had committed suicide. The texts turned out to be
from the girlfriend herself. No one explained that the texts
were a prank, and Benz took them so seriously that he hung
himself in his bedroom closet. The girl is facing charges
(Phillips 2017).
A 2016 survey found that about a third of all young people
have been victims of cyberbullying at some point in their lives
(Patchin and Hinduja 2016). According to the U.S. Department of Education, 20 percent of students between the ages
of twelve and eighteen reported being bullied during the
2014–2015 school year; 12 percent of those students reported
being bullied online or by text (National Center for Education
Statistics 2016). So while cyberbullying is still less common
than its off-line equivalent, in several ways it’s more frightening. Like every phenomenon created by the Information
Revolution, cyberbullying (sometimes called “electronic
aggression”) is faster and connects more people than offline activity. Traditional bullying usually happens at school,
while cyberbullying can happen anytime and in the privacy
of your own home. Likewise, the effects are longer lasting.
One of the most common forms of cyberbullying is spreading
rumors about someone. Traditional bullying relied on word
of mouth or the proverbial graffiti on the bathroom wall to do
this. But word of mouth is limited, and only so many people
can read nasty comments scrawled on the stall in the bathroom before the janitor washes it off. Online, there is almost
no limit to how many people might see a nasty comment, even
if it is later taken down.
with others who break the rules. This is the theory of deviance that your parents subscribed to when you were a teenager: Don’t hang out with the bad kids! Simple peer pressure
by those you associate with can
lead to deviant behavior. For
LABELING THEORY Howard
instance, an athlete who uses
Becker’s idea that deviance
steroids to help build strength
is a consequence of external
judgments, or labels, that modify
might also influence his teamthe individual’s self- concept and
mates to start “doping” even
change the way others respond
though this practice is banned
to the labeled person
in most sports. Have you ever
been influenced by others to do
something deviant that you would have never tried on your
own?
This theory of deviance seems at first glance to be pretty
sensible—interacting often with those who break the rules
would seem to socialize an individual into their rulebreaking culture. But, as it turns out, not all who hang out
with deviants become deviant themselves, and plenty of
people who engage in deviant acts have never consorted
with other rule breakers. Also, in cases where deviance is
not the result of a willful act (mental illness, for example),
a learning theory such as this one is not a useful explanation. While differential association theory seeks to explain
“why they do it,” it cannot fully explain every case of deviant
behavior—nor can any theory of deviance.
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LABELING THEORY Howard Becker’s labeling theory
(1963) proposes that deviance is not inherent in any act, belief,
or condition; instead, it is determined by the social context.
A man who kills an intruder who is attacking his child may be
labeled a hero, while a man who kills a cashier in the process
So far, most research has focused on cyberbullying that is
perpetrated by someone who knows the victim in real life, but
there have always been Internet bullies (or “trolls”) who seek
to abuse people they’ve never met or have only encountered
online. For example, after Megan Meier’s suicide, a blog was
created by someone with no connection to her case, called
“Megan Had It Coming,” that contained posts from a cast
of characters who purported to know Megan, all expressing
a distinct lack of remorse. The blogger, a thirty-two-yearold computer programmer from Seattle, had a history of
humiliating others online and expressed pride in his achievements. Indeed, “trolls” seem to enjoy their abusive activities
and often continue under different usernames even after
they have been blocked by service providers or website
administrators. Trolls make a game of harrassing, bullying,
and stalking others online: Threats of violence are common,
as is “doxxing,” or the practice of publishing private, humiliating information (photos, financial data, etc.) online for all
to see (Stein 2016).
As more and more of people’s lives play out online, cyberbullying will only become more common. Will we treat it the
way we treat other related forms of deviance? In “real” life,
abuses like slander, harassment, and stalking can be prosecuted as crimes. But it is harder to apply such penalties to
Internet trolls and cyberbullies, given the questions about
identity and jurisdiction that arise in online settings. Perhaps
the only way to respond to this type of deviance is to troll the
trolls?
Cyberbullying Tina Meier holds two pictures of her daughter
Megan, who committed suicide after receiving cruel online
messages.
of robbing a store may be labeled a villain. Even though the
act of homicide is the same, the way the person who did it is
treated differs greatly depending on the label.
Labeling theory recognizes that labels will vary depending on the culture, time period, and situation. David Rosenhan’s study “On Being Sane in Insane Places” (1973) provides
a striking demonstration of the power of labeling and the
importance of context. Rosenhan and seven other researchers gained admission to psychiatric hospitals as patients.
Other than falsifying their names and occupations, the eight
subjects gave honest answers to all but one of the questions
in the entrance examination. They all complained of hearing
voices, a symptom often linked to schizophrenia. Nevertheless, the subjects felt certain that once they were hospitalized, they would be quickly exposed as “pseudo-patients,” not
really mentally ill.
In fact, the opposite turned out to be true. Once admitted,
the pseudo-patients turned immediately to the task of getting themselves discharged—and failed miserably. Although
they behaved as normally and pleasantly as possible, doctors
and nurses continued to treat them as mentally ill patients
in need of treatment. No amount of explanation on the part
of the pseudo-patients could convince the hospital staff of
their sanity (though, in an interesting twist, it was usually
obvious to the other patients). When they were finally discharged (after one to seven weeks!), it was not because the
staff had finally seen through the deception; they were all
released with their schizophrenia “in remission.” As Rosenhan concluded, “Once labeled schizophrenic, the pseudopatient was stuck with that label” (1973, p. 253). The effects
of this “sticky” deviant label on actual patients can follow
them through their lives, even after they leave the hospital.
Theories of Deviance
159
Labeling Theory Deviant labels such as “teen mom” vary based
on culture, time period, and context.
Labeling theory is also concerned with how individuals
think of themselves once a deviant label has been applied.
Recall Cooley’s concept of the “ looking-glass self”: how we
perceive ourselves depends in part on how others see us, so
if others react to us as deviant, we are likely to internalize
that label (even if we object to it). Applying deviant labels can
also lead to further deviance, as
PRIMARY DEVIANCE in labeling
a person moves from primary
theory, the initial act or attitude
deviance (the thing that gets
that causes one to be labeled
her labeled in the first place) to
deviant
secondary deviance (a deviant
SECONDARY DEVIANCE in
identity or career) (Lemert 1951).
labeling theory, the subsequent
If you’ve watched NBC’s
deviant identity or career that
The Biggest Loser, you’ve seen
develops as a result of being
examples of both types of devilabeled deviant
ance. On the show, overweight
TERTIARY DEVIANCE
and obese contestants sign up
redefining the stigma associated
for an intensive weight-loss boot
with a deviant label as a positive
camp, and viewers follow the
phenomenon
ups and downs of their progress
SELF-FULFILLING PROPHECY
over the course of each season.
an inaccurate statement or belief
Their excess body weight, which
that, by altering the situation,
is seen as deviant in contempobecomes accurate; a prediction
rary U.S. culture, is an example
that causes itself to come true
of primary deviance, and conSTEREOTYPE THREAT a kind
testants’ recognition that they
of self-fulfilling prophecy in which
are “fatties” who need to slim
the fear of performing poorly—
down is an example of secondary
and confirming stereotypes about
deviance.
their social groups—causes
Although deviant labels are
students to perform poorly
sticky and hard to shake, it is
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sometimes possible for an individual to turn what could have
been a negative identity into a positive one. John Kitsuse
(1980) calls this tertiary deviance, which occurs when the
person labeled deviant rejects the notion of deviance entirely
and attempts to redefine her “deviant” attributes or behavior as
normal. Some members of The Biggest Loser cast demonstrated
this level of deviance as well. Many contestants gain the weight
back after leaving the show, their bodies fighting to return to
their original weights; for some, this leads them to a newfound
acceptance of their body shape and size (Huddleston 2016;
Kolata 2016). This argument—“sure, I’m fat, but there shouldn’t
be anything wrong with that”—is an attempt to recast that
identity as acceptable difference rather than deviance.
Some of the most exciting, but also disturbing, research
on labeling theory has focused on self-fulfilling prophecy,
a term coined by Robert Merton in his 1948 article of the
same name. Merton’s concept was derived from the so-called
Thomas theorem, formulated by sociologist W. I. Thomas in
1928, which held that “if men define situations as real, they
are real in their consequences.” From this theorem, Merton
developed his notion of the self-fulfilling prophecy, which is
basically a prediction that causes itself to come true merely
by being stated. He offered the example of a bank in the
Depression-era 1930s that collapsed through “a rumor of
insolvency,” when enough investors became convinced that
the bank was out of money (1948, p. 194).
Merton argued that the self-fulfilling prophecy can
be used to explain some racial and ethnic issues in the
United States, and subsequent research has borne him out.
For example, Elijah Anderson’s classic Streetwise (1990)
details how the police and community perceive black male
inner- city teen agers as a criminal element, with the result
that they are more likely to be arrested than other teenagers, and citizens are also more likely to report black males
for crimes. This cloud of suspicion that surrounds black
urban teens requires them to defend their innocence in
situations that other teens can negotiate with little or no
difficulty. Young black males are also more likely to be
incarcerated, which only feeds the public image of criminality. The racial discrimination and profiling by police
and the community thus lead to a negative cycle that is difficult to break.
Stereotypes are often part of self-fulfilling prophecies.
Claude Steele’s research (1997) on stereotype threat
shows that when students worry that their own poor academic performance could unintentionally confirm a negative stereotype of their social group, they actually perform
poorly, thus confirming that stereotype. Stereotype threat
has been measured in high-achieving African American students as well as highly ranked female math students (Spencer, Steele, and Quinn 1999). Stereotypes and self-fulfilling
prophecies are not always negative. Jennifer Lee and Min
Zhou (2014) found that Asian American students can actually benefit from both. In the case of stereotype promise,
Asian American students are more likely to be placed in
Advanced Placement (AP) classes, receive high grades, and
be treated well by teachers because others assume that they
are high achievers. In both cases, the stereotypes become
real as people (teachers, students, others) act based on
them—even in cases where students are trying to avoid this
very problem.
Labels alone are not 100 percent deterministic, and
prophecies are not always self-fulfilling. But in our society, deviant labels can override other aspects of individual identity and exert a powerful influence on self-image,
treatment by others, and even social and institutional
policies.
The Stigma of Deviance
In ancient Greece, criminals and slaves were branded
with hot irons, making a mark called a stigma, from the
Greek word for tattoo. The stigma was meant to serve as
an outward indication that there was something shameful
about the bearer, and to this
day we continue to use the term STEREOTYPE PROMISE a kind
of self-fulfilling prophecy in which
to signify some disgrace or failpositive stereotypes, such as the
ing. Although we no longer live “model minority” label applied to
in a society where we are forced Asian Americans, lead to positive
to wear our rule violations performance outcomes
branded onto our bodies, stigSTIGMA Erving Goffman’s term
matized identities still carry for any physical or social attribute
serious social consequences.
that devalues a person or group’s
Stigma, a central concept identity and that may exclude
in the sociology of deviance, those who are devalued from
was analyzed and elaborated normal social interaction
by Erving Goffman (1962) in
his book of the same name. Once an individual has been
labeled as deviant, he is stigmatized and acquires what
Goffman calls a “spoiled identity.” There are three main
types of stigma: physical (including physical or mental
impairments), moral (signs of a flawed character), and
tribal (membership in a discredited or oppressed group).
Almost any departure from the norm can have a stigmatizing effect, including a physical disability, a past battle with
Table 6.1 Theory in Everyday Life
Perspective
Approach to Deviance
Case Study: Plagiarism
Structural Functionalism
Deviance clarifies moral boundaries and
promotes social cohesion.
Punishing those who plagiarize separates those
who should be in college from those who aren’t
responsible enough.
Strong social bonds increase conformity and
decrease deviance.
Requiring incoming college students to sign an honor
code on the first day of orientation pledging that
they will not cheat while they are a member of their
college community.
An individual’s position in society determines
whether she has the means to achieve her goals
or must otherwise turn to deviance.
A student’s attitude about plagiarizing depends on
whether she has the means to write the paper.
Definitions and rules of deviance are applied
unequally based on power.
Students with fewer resources are punished harshly
and have fewer options afterward; students with
more money or connections can either transfer to
another school or rely on their parents for help.
Symbolic Interactionism
The definition of deviance is relative and
depends on the culture, time period, and
situation.
Plagiarism may be labeled as deviant in the United
States but not in Russia or India.
Differential Association
Theory
Deviance is learned through interactions with
others who break the rules.
Students learn to cheat because they hang out with
other students who plagiarize.
Labeling Theory
Deviance is determined by the reactions of
others; applying deviant labels to an individual
may lead her to further deviance.
A student who is caught plagiarizing may come to
believe she is unable to write without cheating.
Control Theory
Structural Strain
Theory
Conflict Theory
The Stigma of Deviance
161
alcohol or mental illness, time
served in jail, or sexual transa member of a different group
gressions. Goffman recognizes
than the stigmatized group to
that what may once have been
which you belong
a stigmatized identity may
IN-GROUP ORIENTATION
change over time or may vary
among stigmatized individuals, the
according to culture or social
rejection of prevailing judgments
context. Being black or Jewish
or prejudice and the development
is a stigma only if one lives in a
of new standards that value their
racist or anti-Semitic society.
group identity
In a community entirely populated by African Americans,
it is white people who may be stigmatized; an all-Jewish
enclave may see non-Jews as outside the norm. Goffman is
careful to note that not all stigmatized identities are just
or deserved— only that they are specific to the norms and
prejudices of a particular group, time period, or context.
PASSING presenting yourself as
Managing Deviant Identities
Goffman was particularly interested in the effects of stigmatization on individual identity and interactions with others.
At the macro level, society does not treat the stigmatized very
well; if you suffer from serious depression, for example, you
may find that your health insurance does not cover your treatment. At the micro level, you may also find that your friends
don’t fully understand your depression-related problems.
In fact, you may find yourself working to keep others from
finding out that you are depressed or receiving treatment for
United Against Prejudice Through events like the Million Pound
March, groups like the National Association to Advance Fat
Acceptance embrace an in-group orientation and reject the
standards that mark them as deviant.
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depression precisely in order to avoid such situations. Having a stigmatized identity—of any sort—makes navigating the
social world difficult.
PASSING How can stigmatized individuals negotiate the
perils of everyday interaction? One strategy analyzed by
Goffman is called passing, or concealing stigmatizing information. The allusion to racial passing is entirely intended—
Goffman meant to call to mind the experiences of light-skinned
African Americans who, for more than 300 years and particularly in the decades before the civil rights movement of the
1960s, sought access to the privileges of whiteness (and relief
from discrimination) by concealing their racial heritage and
passing as white. The case of racial passing is instructive in
developing an understanding of all types of passing—such
as the passing engaged in by employees who dress to conceal
their tattoos when at work, or people with illnesses like diabetes or depression or disabilities such as hearing impairments
who try to keep their conditions a secret.
IN- GROUP ORIENTATION Not everyone can pass, though,
because not all stigma is concealable. While it may be
possible to conceal your status as an ex-convict or survivor
of rape, it is more difficult to conceal extreme shortness or
obesity. And while some people cannot pass, others refuse
to do so as a matter of principle. These people don’t believe
that their identities should be seen as deviant, and they
certainly don’t believe that they should have to change or
conceal those identities just to make “normals” feel more
comfortable. They have what Goffman calls an in-group
orientation—they reject the standards that mark them as
deviant and may even actively propose new standards in
which their special identities are well within the normal
range. For example, such groups as PFLAG (Parents, Families, and Friends of Lesbians and Gays), NAD (National
Association of the Deaf), and NAAFA (National Association to Advance Fat Acceptance) have allowed members of
stigmatized groups to feel greater self-esteem and to unite
in fighting against prejudice and discrimination. Activism
might also take a more individual form of merely being “out,”
open, and unapologetic about one’s identity. This in itself
can be difficult and exhausting (as passing is); however,
those with an in-group orientation see it as a powerful way
to address society’s changing definitions of deviance.
DEVIANCE AVOWAL AND VOLUNTARY OUTSIDERS
Under most circumstances, people reject the deviant label
and what it seems to imply about their personal identity.
However, there are some who choose to be called a deviant.
Those who belong to a particular subculture, for example—
whether outlaw biker, rock musician, or eco-warrior—may
celebrate their membership in a deviant group. Howard
ON THE JOB
Is “Cash Register Honesty” Good Enough?
W
hile we might like to think that most employees
wouldn’t take money from the cash register or merchandise from the showroom floor, walk away with a laptop
computer, drive away with the company car, or filter sales
receipts to their own bank account, employee theft is still a
major problem. According to a 2010 survey by the Association of Certified Fraud Examiners (2012), the typical business
is estimated to lose about 5 percent of its annual revenues to
employee fraud. This translates to a median loss of $140,000
per year per organization. Others estimate that employee
theft is involved in up to one-third of all U.S. corporate bankruptcies (Russakoff and Goodman 2011). The U.S. Chamber of
Commerce reports that 75 percent of all employees steal once,
and that half of those individuals will steal repeatedly (Jones
2012). Michael Cunningham (Cunningham and Jones 2010),
a professor of psychology at the University of Louisville and
a consultant to the security industry, warns that only one in
every three potential employees will be completely trustworthy. Of the other two, one may be tempted to steal given the
opportunity, while the other will be more or less constantly
looking for a chance to get away with taking company property.
Although we may consider ourselves the trustworthy ones,
we may not recognize that our own behavior could still be contributing to the tens of billions of dollars lost each year. How?
Well, have you ever taken home paper clips, Post-it notes,
Becker (1963) referred to such individuals as outsiders,
people living in one way or another outside mainstream
society. They may pass among “normals,” continuing to
work and participate in everyday life. Or their deviant
identity may have become a master status, thus preventing them from interacting along conventional lines; when
this happens, a person’s deviance may be thought to reveal
his underlying nature. For instance, members of the punk
subculture, easily identified by their distinctive look, are
generally assumed to be loud troublemakers, whatever their
individual personality traits may be.
Some potential deviants may actually initiate the labeling process against themselves or provoke others to do so,
a condition Ralph Turner (1972) calls deviance avowal.
Turner suggests that it may be useful to conceive of deviance as a role rather than as an isolated behavior that violates a single norm. And in some cases, it may be beneficial
for an individual to identify with the deviant role. In the
a pen, or a pad of paper from the office? Made personal copies on the office copier? Used your work computer to surf the
web, download music or movies, play video games, or send an
e-mail to a friend? Eaten or drunk company products? How
about taking a little more time than you’re supposed to on your
lunch break or leaving work a little early?
It’s called “pilfering,” and it happens on the job tens of
thousands of times a day. And it all adds up. Most companies
consider these kinds of losses as just another factor in the
cost of doing business. But how is it that so many people think
nothing of these small infractions in spite of prevailing social
norms that discourage stealing and while otherwise being
upstanding or even exemplary employees?
You could say that these people are practicing “cash register honesty.” That is, they draw the line at actually stealing
money (or its equivalent) out of the till but don’t hesitate to
make off with other odds and ends that might have a less easily calculable value. Employees may be deterred by informal
social control or by more formal surveillance measures such
as videotaping, keystroke logging, or other kinds of scanning
and searching practiced by employers. But even when they do
get away with taking home a pen or snacking on the merchandise, they might be appalled at the suggestion that they are
deviant, especially since everyone else seems to take something now and then.
Alcoholics Anonymous program, for example, the first step
in recovery is for a member to admit that she is an alcoholic.
Since total abstinence from drinking is the goal, only those
who believe they have a drinking problem and who willingly
accept the label of alcoholic can
take the suggested steps toward
OUTSIDERS according to
recovery.
Howard Becker, those labeled
Deviance avowal can also
deviant and subsequently
help a person avoid the pres- segregated from “normal” society
sures of having to adopt certain
conventional norms, or what DEVIANCE AVOWAL process by
which an individual self-identifies
Turner calls the “neutralization
as deviant and initiates her own
of commitment.” For instance, labeling process
a recovering alcoholic might
resist taking a typical nineto-five job, claiming that the stress of corporate work had
always made him drink before. Another recovering alcoholic who refuses to attend family gatherings might offer
The Stigma of Deviance
163
as an excuse that she can’t be around family because they
drink at every occasion. In such ways, people become voluntary outsiders, finding it preferable to be a deviant in spite
of the prevailing norms of mainstream society.
DATA WORKSHOP
Analyzing
Everyday Life
AA’s Pioneer Women
Alcoholics Anonymous offers an interesting case where members choose to embrace
a deviant identity as a positive aspect of
themselves, one that is critical to their success in the program. Research by Melvin Pollner and Jill
Stein (1996, 2001) has focused on the role of narrative
storytelling as a key feature of reconstructing the alcoholic’s sense of self and turning a stigmatized identity
into a valued asset in the process of recovery. The basic
text of the twelve-step program is laid out in the book
Alcoholics Anonymous (1939/2001), often referred to
by members as the “Big Book.” Its first 164 pages have
remained virtually the same since it was first published
in 1939; it is now in its fourth edition. The book also
includes dozens of personal stories written by AA members themselves. These chapters always begin with the
“Pioneers of AA,” but in each subsequent edition some
new (and more modern) stories have been added, while
others have been dropped. That such a large part of the
Big Book is devoted to the personal stories of members
shows their importance. They are intended to help newcomers to the program identify with and relate to the
lives of other recovering alcoholics and to follow their
examples.
In this Data Workshop, you will examine the story
of “Marty M.”—one of AA’s pioneers and one of the first
women to join the program, way back in 1939, when the
book was just being written. Her story is the fourth that
appears (but not until the second and subsequent editions) and is called “Women Suffer Too.” The title refers
to a widely held notion at the time that only men could
be alcoholics. The idea of a woman alcoholic was almost
unthinkable. Marty M. defied the conventions of her day
in many ways. She was a divorcee, entrepreneur, world
traveler, and later, philanthropist. But first and foremost, she was a sober drunk. Marty M.’s story follows
the classic narrative structure of all AA stories: what
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Deviance
we used to be like, what happened, and what we are like
now. It is told from the perspective of a sober alcoholic
looking back on her life and understanding that through
the process of deviance avowal (by accepting her alcoholism) she was able to transform a negative past into
a positive life.
For this Data Workshop you will be examining an
existing source and doing a content analysis of the story
“Women Suffer Too.” Refer to Chapter 2 for a review of
this research method. The text of the story can be found
in the Big Book (pages 222–229) and accessed online at
various websites, including http://www.aa.org/assets
/en_US/en_bigbook_personalstories_partI.pdf.
Read the story in its entirety, keeping in mind how
the study of life histories or oral histories can reveal
important features of societal norms and everyday life.
Remember that Marty M. lived in a particular time
period and social context. Pay close attention to how
the story describes both deviant behavior and the process of deviance avowal, and consider the following
questions:
✱ Identify the instances of deviance described in the
author’s story. Why were these behaviors considered deviant?
✱ In what ways was she in denial about her condition
early on? How did she actively try to disavow the
deviant label?
✱ At what point did she begin the process of deviance
avowal? How did admitting that she was an alcoholic affect her self-concept?
✱ In what ways did deviance avowal allow her to
see her past in a different light? How did her deviant identity finally become a positive part of her
life?
✱ How have our perceptions about alcoholics and
alcoholism changed since the pioneer days of AA?
There are two options for completing this Data Workshop:
PREP- PAIR- SHARE Prepare some written notes based
on your answers to the questions that you can refer to
during in-class discussions. Share your reactions and
conclusions with other students in small groups. Listen
for any differences in each other’s insights.
DO- IT-YOURSELF Write a three- to four-page essay
answering the questions. Include your own reactions to
the story. Make sure to refer to specific passages from the
story that help to support your analysis.
Studying Deviance
When studying deviance, sociologists have often focused on
the most obvious forms of deviant behavior—crime, mental
illness, and sexual deviance. This “nuts and sluts” approach
(Liazos 1972) usually focuses on the deviance of the poor
and powerless, while accepting the values and norms of
the powerful in an unacknowledged way. Social scientists
tended to apply definitions of deviance uncritically in their
research and failed to question the ways in which the definitions themselves may have perpetuated inequalities and
untruths.
David Matza (1969), a sociologist at the University of
California, Berkeley, set out to remedy this situation. He
urged social scientists to set aside their preconceived notions
in order to understand deviant phenomena on their own
terms—a perspective he called “naturalism.” Leila Rupp and
Verta Taylor, for example, spent three years with a dozen drag
queens in order to gain perspective for their research in Drag
Queens at the 801 Cabaret (2003)—at one point, they even
performed onstage (see Part II’s introduction to read more).
Matza’s fundamental admonition to those studying deviance
is that they must appreciate the diversity and complexity
of a particular social world—the world of street gangs, drug
addicts, strippers, fight clubs, outlaw bikers, homeless people,
or the severely disfigured. If such a world is approached as a
simple social pathology that needs correcting, the researcher
will never fully understand it. A sociological perspective
requires that we seek insight without applying judgment—a
difficult task indeed.
The Emotional Attraction
of Deviance
Most sociological perspectives on deviance focus on aspects
of a person’s background that would influence him to act in
deviant ways. This is the case with both functionalist and
conflict perspectives. For example, many sociological studies of crime make the case that youth with limited access to
education may be more likely to turn to dealing drugs or theft.
Labeling theory also suggests that a person’s social location
is a crucial determinant: It shapes how others see the person, as well as his or her own self-view, and these perceptions
can lead a person from primary to secondary deviance and
into a deviant career. One of the main problems with such
theories, however, is that they can’t explain why some people
with backgrounds that should incline them to deviance never
actually violate any rules, while others with no defining background factors do become deviant.
Approaches that focus exclusively on background factors neglect one very important element: the deviant’s own
in-the-moment experience of committing a deviant act,
what sociologist Jack Katz refers to as the “foreground” of
deviance. In The Seductions of Crime (1988), Katz looks at
how emotionally seductive crime can be, how shoplifting or
even committing murder might produce a particular kind of
rush that becomes the very reason for carrying out the act.
For example, what shoplifters often seek is not the DVD or
perfume itself as much as the “sneaky thrill” of stealing it.
Initially drawn to stealing by the thought of just how easy
it might be, the shoplifter tests her ability to be secretly
deviant—in public—while appearing to be perfectly normal.
This perspective explains why the vast majority of shoplifters are not from underprivileged backgrounds but are
people who could easily afford the stolen items. How else
might we explain why a wealthy and famous actress such as
Lindsay Lohan would try to steal a necklace from a jewelry
store?
Similarly, muggers’ and robbers’ actions reveal that they
get more satisfaction from their crimes than from the things
they steal. They are excited by the sense of superiority they
gain by setting up and playing tricks on their victims. In fact,
they can come to feel morally superior, thinking that their
victims deserve their fate because they are less observant
and savvy. Even murderous rages can be seen as seductive
ways to overcome an overwhelming sense of humiliation.
A victim of adultery, for example, may kill instead of simply ending the relationship because murder, or “righteous
slaughter,” feels like the most appropriate response. In a reallife example from 2014, twenty-two-year-old gunman Elliott
Rodger killed seven people (including himself) and wounded
thirteen in Isla Vista, California. He left behind a video manifesto explaining that he was angry after being romantically
rejected by women. In effect, he was seduced by the possibility of becoming a powerful avenger rather than remaining a
wounded and impotent victim.
Katz’s foreground model of deviance deepens our appreciation for the complexity of deviant behavior and reminds
us that social actors are not mere products of their environment but are active participants in creating meaningful
experiences for themselves, even if harmful to others.
The Study of Crime
Crime is a particular type of deviance: It is the violation of
a norm that has been codified into law, for which you could
be arrested and imprisoned. Official state-backed sanctions,
such as laws, exert more power over the individual than do
nonlegal norms. For example, if you risked arrest for gossiping about your roommate, you might think twice about
doing it. “Might,” however, is the key word here, for the risk
of arrest and jail time does not always deter people from
breaking laws. In fact, ordinary people break laws every day
without really thinking about it
(speeding, underage drinking, CRIME a violation of a norm that
stealing those pens and pen- has been codified into law
cils from the office). As we saw
The Study of Crime
165
earlier, being bad can feel good,
and even murder can feel righscientific study of crime, criminals,
teous at the time (Katz 1988).
and criminal justice
These are among the many
UNIFORM CRIME REPORT
reasons that sociologists study
(UCR) an official measure of
crime—in fact, there’s a word for
crime in the United States,
the study of crime, criminals,
produced by the FBI’s official
and the criminal justice system:
tabulation of every crime
criminology. Criminologists ask
reported by more than 18,000
and attempt to answer questions
law enforcement agencies
like the following: Who makes
VIOLENT CRIME crimes in which
the laws? Who breaks them?
violence is either the objective or
Who benefits from defining and
the means to an end, including
enforcing them? How do indimurder, rape, aggravated assault,
and robbery
viduals begin committing crime,
and how do they desist? What
PROPERTY CRIME crimes that
are the intentions and outcomes
do not involve violence, including
of law enforcement institutions?
burglary, larceny-theft, motor
vehicle theft, and arson
Using systematic data and social
scientific theory, the work of
CYBERCRIME crimes committed
criminologists contributes to
via the Internet, including identity
our understanding of this type of
theft, embezzlement, fraud, sexual
predation, and financial scams
deviance in our society.
In the United States, crime is
officially measured by the Uniform Crime Report (UCR),
the FBI’s tabulation of every crime reported by more than
18,000 law enforcement agencies around the country. In
particular, the UCR is used to track the “crime index,” or the
eight offenses considered especially reprehensible in our
society (see Figure 6.2). Murder, rape, aggravated assault,
and robbery are categorized as violent crime. Burglary
(theft inside the home), larceny (of personal property),
motor vehicle theft, and arson are considered property
crime. Even though the UCR has been shown to be a flawed
system (participation by agencies is voluntary, and the FBI
CRIMINOLOGY the systematic
rarely audits it for accuracy), it is useful in helping to track
trends in overall crime as well as particular patterns; it
also records the number of arrests made compared with the
number of crimes committed, which is the most traditional
measure of police effectiveness.
Through the UCR, criminologists are able to make comparisons in crime rates using such variables as year and
region. One notable finding is that rates of violent crime
declined significantly in the last decade of the twentieth century. The year 1991 saw the highest homicide rates
in U.S. history, at 9.8 per 100,000 persons or 24,700 murders. Between 1991 and 2000, there was a dramatic drop in
homicide rates, and the number continued to decline to 4.4
murders per 100,000 persons, or 14,164 murders, in 2014
(Federal Bureau of Investigation 2016a). Violent crime,
though, increased nearly 4 percent from 2014 to 2015; the
number of murders jumped up 11 percent. Other findings
from the UCR include the observation that murder rates
peak in the months of July and August. Perhaps related to
summer heat and humidity, murder rates are also higher in
the southern states. Financial hardship may influence murder rates, as southern states also have the lowest median
family incomes. Other patterns identifiable in UCR data:
murder is committed most frequently by a friend or relative
of the victim and seldom by a stranger; robbery occurs most
frequently in urban areas among youth.
Other trends are visible in the UCR as well. Property
crimes occur more frequently than violent crimes. The most
common crime is larceny, with burglary and motor vehicle
theft trailing far behind. Although there has also been a
decline in rates of property crime in the last decade, it is not
as extreme as the drop in violent crime. And with the arrival
of the Information Age, the category of cybercrime has
emerged, covering a wide variety of illegal violations committed via the Internet.
VIOLENT CRIME
PROPERTY CRIME
Aggravated assault
Robbery
Rape
Murder and nonnegligent
manslaughter
900
800
700
600
500
400
300
200
100
0
1992
1996
2000
2004
2008
2012
2015
Figure 6.2 Crime in the United States, 1992–2015
SOURCE: Federal Bureau of Investigation 2016a.
166
CHAPTER 6
Deviance
7,000
Crimes per 100,000 inhabitants
Crimes per 100,000 inhabitants
1,000
Larceny
Burglary
6,000
Motor vehicle theft
5,000
4,000
3,000
2,000
1,000
0
1992
1996
2000
2004
2008
2012
2015
Crime and Demographics
When criminologists look at quantitative crime data, which
provide information on who is more likely to commit or be
a victim of crime, they may learn more about the cause of
crime. We should, however, question the assumptions and
biases of the data. For example, Robert Merton’s theory of the
self-fulfilling prophecy prompts us to ask, if society has a tendency to cast certain categories of people as criminal types,
will this assumption ensure that they will indeed be labeled
and treated like criminals? This has certainly seemed to be
true in cases like the high-profile 2014 killing of unarmed
black teenager Michael Brown by Ferguson, Missouri, police
officer Darren Wilson. And, as David Matza warned, will
our preconceived notions about a category of people influence our interpretations of numerical data? In this section,
we look at the relationship between crime and demographics such as class, age, gender, and race and examine alternate
explanations for what may seem like clear numerical fact.
CLASS Statistics consistently tell us that crime rates are
higher in poor urban areas than in wealthier suburbs, but
these higher crime rates may not actually be the result of
increased criminal behavior. Rather, police tend to concentrate their efforts in urban areas, which they assume are
more prone to crime, and thus make more arrests there. It
appears that social class is more directly related to how citizens are officially treated by the police, courts, and prisons
than to which individuals are likely to commit crime. And
even if we do accept these statistics as an accurate representation of crime rates, such theorists as Robert Sampson and
William Julius Wilson (2005) argue that the same factors
that cause an area to become economically and socially disadvantaged also encourage criminal activity. Lack of jobs,
lack of after-school child care, and lack of good schools, for
example, are all factors that can lead to economic strain and
criminal activity.
On the other end of the social class spectrum, white collar crime has been defined by sociologist Edwin Sutherland
as “a crime committed by a person of respectability and high
social status in the course of his occupation.” White collar
crime can include fraud, embezzlement, or insider trading.
Most white collar criminals come from a relatively privileged
background (Shover and Wright 2001), and it is no coincidence that white collar crime is
policed and punished less stren- WHITE COLLAR CRIME crime
uously than street crime.
committed by a high-status
individual in the course of his
AGE The younger the popula- occupation
tion, the more likely its members are to commit crimes. Criminologists have shown that
this relationship between age and crime has remained stable
since 1935, with the peak age for arrests being nineteen. In
the United States, fifteen- to nineteen-year-olds make up
6.5 percent of the population yet account for 13 percent of
criminal arrests. In addition, there is a specific set of laws,
courts, and correctional facilities for juveniles. Some acts
are only crimes when they are committed by people under
eighteen—curfew violations, for example. Juvenile courts
usually involve bench trials (no jury), and some sentences
(such as moving the offender into a foster home) are only
applied in juvenile cases.
The Who, What, Where, and
When of Crime The HBO
series The Wire was set in
Baltimore and focused on
topics such as drug dealing,
government corruption, and
failed school systems. How
would a criminologist explain
this scene?
The Study of Crime
167
On the other end of the spectrum, people sixty-five and
older make up about 15 percent of the population and account
for only 1 percent of arrests (U.S. Census Bureau 2017d;
Federal Bureau of Investigation 2016a). We call this trend
aging out of crime. Here, too, however, we must be careful
about what we read into official statistics. Since our stereotypical image of a criminal is youthful, it may be that the public and police are more likely to accuse and arrest young people
and less likely to target seniors. In addition, youth may commit more visible crimes (like robbery or assault), while older
people may commit crimes that are more difficult to detect,
like embezzlement or fraud.
GENDER Males are more likely than females to commit
crime. In fact, males accounted for 89 percent of arrests for
murder and 73 percent of all arrests in 2015 (Federal Bureau
of Investigation 2016a). Earlier researchers hypothesized
that the gender difference in crime rates was based on physical, emotional, and psychological differences between men
and women. The logic was that women were too weak, passive, or unintelligent to commit crime. This argument has
been replaced by a focus on the social and economic roles
of women. Starting in the 1970s, criminologists found that
lower crime rates among women could be explained by their
lower status in the power hierarchy. Conflict theorists such as
James Messerschmidt (1993) argued that once women start
gaining power in the labor market through education and
income, crime rates among women will rise to more closely
match those among men. This hypothesis has been largely
supported by recent trends. Between 2006 and 2015, the
number of males arrested decreased by more than a quarter
(26 percent), while the number of females arrested decreased
by only 12 percent (Federal Bureau of Investigation 2016a).
So while at first glance it may seem logical to argue that
women’s crime rates are lower because of genetics, on closer
examination, we see that social structure plays an important role.
RACE The relationship between race and crime is a controversial one. According to the UCR, African Americans
make up 13 percent of the U.S. population but account for
27 percent of all arrests (Federal Bureau of Investigation
2016a). Once again, sociologists caution against making a
link between biology and criminal activity. Instead, they
maintain that the relationship can be explained by Merton’s
self-fulfilling prophecy and by class variables. For example,
we could hypothesize that African Americans are exposed
to higher rates of crime because more of them live in lowerclass neighborhoods—and that here, it is class that matters
more than race.
Race shapes life experiences even after criminal offenders
have paid their debt to society: Legal scholar Michelle Alexander makes the argument that once African Americans (and
in particular, African American men) come into contact with
the criminal justice system, they are permanently stigmatized and stripped of their civil rights. As she explains in The
New Jim Crow: Mass Incarceration in the Age of Colorblindess, “They are legally denied the ability to obtain employment,
housing, and public benefits—much as African Americans
were once forced into a segregated, second-class citizenship
in the Jim Crow era” (2011, p. 4).
HATE CRIMES When criminals deliberately target victims because of their demographic characteristics (race,
national origin, religion, gender, sexual orientation, or disability status) it’s classified as a hate crime. Hate crime
charges are usually added to other criminal charges, such
as assault, arson, or vandalism, when it is suspected that
the original crime was motivated by bias. Such crimes are
investigated and prosecuted at both the local and federal levels. National hate crime statistics are collected by the FBI,
although not all local jurisdictions participate in the counts.
Given this information, we should recognize the likelihood
that official statistics underreport hate crimes. In 2015, the
FBI reported 5,850 hate crimes, of which close to 60 percent
were racially motivated; close to 20 percent targeted victims
because of sexual orientation (Federal Bureau of Investigation 2016c).
Gender Gap in Crime Orange Is the New Black follows the
lives of female inmates at the fictional Litchfield Penitentiary.
Women currently make up about 7 percent of the prison
population.
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CRIME AND INTERSECTIONALITY Finally, it is important to recognize that none of these variables—class, age, gender, race—affect crime rates in isolation; they work together
to shape the experiences of individuals as well as the larger
society. Nikki Jones’s (2012) ethnographic study of innercity African American girls in Philadelphia shows how all
of these variables contribute to young women’s experiences
with violence in their everyday lives. For example, the girls
in Jones’s study find themselves caught in a bind as they
attempt to navigate community standards of both respectability and practicality. In order to be perceived as “respectable,” they must adhere to expectations, be “good girls,” and
avoid violence, while also meeting feminine and race-based
appearance norms (such as slender bodies and light complexions). On the other hand, the practical realities of life in
what are often risky neighborhoods mean these girls must
be ready at any time to look and act tough and be willing to
fight to defend themselves and others in direct violation of
the “good girl” expectations. Thus, their race, class, gender,
and age put them in a situation where they must navigate
the competing demands of respectability and toughness,
balancing their good girl image while always being prepared for the realities of crime and violence.
DATA WORKSHOP
Analyzing Media
and Pop Culture
Norm Breaking on Television
It’s clear that deviance is a fascinating subject not only for sociologists but for millions
of television viewers as well. That’s why
we’ve seen a proliferation of shows in recent years that
feature people breaking almost every kind of social
norm imaginable, from folkways to taboos. We might
expect to see deviance covered in a talk show or newsmagazine program, but it’s a staple of many other genres. We see it in reality TV shows like Teen Mom, which
focuses on how high schoolers deal with pregnancy and
parenthood, and Mafia Wives, which portrays women
whose husbands may be criminals with mob connections. But it’s not just reality TV shows that feature
deviance. Dramas such as Riverdale, House of Cards,
American Horror Story, or Billions, comedies such as
Unbreakable Kimmy Schmidt or Mom, hybrids such as
Transparent or Orange Is the New Black, and even animated shows such as The Simpsons or Family Guy all
deal with various elements of the pathological or dysfunctional. And there are many more such shows that
we could add to the list.
On-Air Deviance TV shows such as 13 Reasons Why and
Unbreakable Kimmy Schmidt turn norm breaking into mustsee TV.
Why is there so much deviance on television? Are
these shows merely entertainment, or is something
more going on here? When we watch them, do we feel
morally superior or get some kind of vicarious thrill?
Does exposure to so much deviance help reinforce our
social norms or serve to erode them?
For this Data Workshop you will be using existing
sources and doing a content analysis of an episode from
a particular TV show. Return to Chapter 2 for a review
of this research method. Choose a contemporary TV
show that is available for multiple viewings, either by
recording it or accessing it online or on DVD. As you
watch the episode, take some notes about the content and try to document all the ways in which deviant
behavior is portrayed on the show. Then consider the
following questions:
✱ Who is the intended audience for this program?
Why did you choose it?
✱ What kind of deviance is featured? Give specific
examples of situations, scenes, dialogue, or characters, and explain why they are examples of deviance.
The Study of Crime
169
✱ What kinds of deviance are missing from media
portrayals?
✱ Is the deviance celebrated or condemned?
✱ How does it make you feel to watch the program?
✱ What effect do you think the show has on other
viewers?
✱ Do you think the program supports or challenges
prevailing social norms?
There are two options for completing this Data Workshop:
P R E P- PA I R- S H A R E Watch your chosen episode and
bring some written notes to class that you can refer to
in small-group discussions. Compare and contrast the
analyses of the different programs in your group. What
are the similarities and differences among programs?
DO- IT-YOURSELF View your chosen TV program,
taking some informal notes about the episode. Write a
three- to four-page essay answering the questions and
reflecting on your own experience conducting this content analysis. What do you think these shows tell us
about contemporary American society and our attitudes
toward deviance? Attach your notes to the paper, and
include a citation for the episode you viewed.
DETERRENCE an approach
to punishment that relies on
the threat of harsh penalties
to discourage people from
committing crimes
RETRIBUTION an approach to
punishment that emphasizes
retaliation or revenge for the
crime as the appropriate goal
INCAPACITATION an approach
to punishment that seeks to
protect society from criminals by
imprisoning or executing them
REHABILITATION an approach
to punishment that attempts to
reform criminals as part of their
penalty
CRIMINAL JUSTICE SYSTEM
a collection of social institutions,
such as legislatures, police,
courts, and prisons, that creates
and enforces laws
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Deviance
The Criminal
Justice System
The question of deterrence is
part of an ongoing debate about
our criminal laws. Theorists
who maintain that offenders
carefully calculate the cost and
benefits of each crime argue
that punishment has a deterrent
effect—that if the punishment
seems too severe, people won’t
commit the crime. That’s the
logic behind California’s controversial “three strikes” law: The
punishment for three felonies
is an automatic life sentence.
While deterrence theory seems
practical enough, it is important to note that in matters of
sociology, seldom is there such
a direct and causal link between
two factors—in this case, the cost of punishment versus the
benefit of the crime.
Other
justifications
for
punishment
include
retribution—the notion that society has the right to
“get even”—and incapacitation, the notion that criminals should be confined or even executed to protect society from further injury. Some argue, though, that society
should focus not on punishment but on rehabilitation:
The prison system should try to reform the criminal so
that once released, he will not return to a life of crime. Each
approach to punishment invokes different ideas about who
the criminal is and what his relationship is to the larger
society: Is he someone who can plan ahead and curb his illegal behavior so as not to face a possible negative outcome?
Is she someone who can work toward personal transformation? Is he someone who must be punished quid pro quo?
Or should she just be removed from society permanently?
In the United States, the local, state, and federal government bureaucracies responsible for making laws together
with the police, courts, and prison systems make up the
criminal justice system—a system that, like any other
social institution, reflects the society in which it operates.
This means that while the American criminal justice system provides important benefits, such as social control and
even employment for its workers, it also replicates some of
the inequalities of power in our society. The research of Victor Rios, whom we introduced in the Part I opener, focuses
on this issue. Rios, a professor of sociology at the University of California, Santa Barbara, went from gang member
to PhD partly because a teacher intervened and put him in
touch with a mentoring program at a local university. Otherwise, Rios believes, he would have become another victim
of the “youth control complex,” his term for the way a variety of institutions, including law enforcement, the judicial
system, and public schools, work together to “criminalize,
stigmatize, and punish” working-class youth. Rios believes
that the educational system has embraced a self-defeating
strategy by adopting the attitudes and tactics of law
enforcement, even as law enforcement and the judicial system have turned to more draconian measures. Increasingly,
our society attempts to control gang violence and drug use
with brute force, but this sort of indiscriminate policing
often creates the very crime it is designed to eliminate as
“enhanced policing, surveillance, and punitive treatment of
youth of color” help to create a “school-to-prison pipeline”
(Rios 2009, p. 151).
In another example of the dysfunctions of the criminal
justice system, in 2003 seventeen inmates on Illinois’s
death row were found to be innocent of the crimes for which
they had been sentenced to die. Some cases involved errors
made by overworked or underqualified defense attorneys.
Further, more than two-thirds of the inmates were African American, many of them convicted by all-white juries
(Ryan 2003). As a result, then-governor George Ryan
IN THE FUTURE
American vs. Scandinavian Prisons
B
ecause of the way we think about punishment in the
United States, American prisons are usually imposing,
windowless buildings, walled off with high fences, barbed
wire, and armed guards. They are infamously overcrowded
and often violent, and prisoners are in need of medical, mental health, and rehabilitative care of which they receive little.
American prisons are placed either in the middle of nowhere
(rural and less inhabited areas) or in the middle of impoverished and depopulated urban areas (so as to remain largely
invisible to those who live in more privileged circumstances).
Visiting a prison is something we only consider doing if we
have an incarcerated relative to see or we want to rack up
some volunteer hours. We certainly wouldn’t consider touring prisons as vacation spots, nor would we want to stay long
at any vacation spot that was itself too near a prison. We react
to prisons and prisoners with fear and revulsion and institutionalize those emotions in the way we situate, construct,
operate, and populate our penitentiaries.
This is not always the case in other parts of the world. In
Scandinavia (Sweden, Denmark, and Norway) and neighboring Nordic countries like Finland and Iceland in particular,
many of the penal complexes are what criminologists call
“open” prisons. Organized more like boarding schools than
detention centers, open prisons operate on a model very different than that used in the United States. Instead of focusing on retribution and incapacitation, Scandinavia’s open
prisons provide prisoners with an opportunity to rehabilitate
themselves and re-enter society as reformed, contributing
members.
For example, Helsinki’s Suomenlinna Island prison is not
walled off from the surrounding town, which is located in a
scenic archipelago that caters to tourists, arts patrons, and
picnickers. Prisoners live in dormitory-like accommodations
and hold jobs in the town’s maintenance and tourism departments, doing upkeep on the facilities for wages that run from
$6 to $10 per hour. They wear their own clothes, cook their
own meals, and have televisions and sound systems in their
rooms. They can visit with their families in Helsinki, and they
have supportive rather than adversarial relationships with
the guards.
Places like Sweden, Denmark, Finland, and Norway are,
of course, smaller than the United States and somewhat
more demographically homogeneous. However, Scandinavian prison populations are proportionally much smaller
than U.S. prison populations (U.S. rates are ten times those
of Scandinavian countries) and much more representative of
Open Prisons Norway’s Halden Prison uses education, job
training, and therapy to help rehabilitate inmates. The Norwegian
Correctional Service makes all inmates a “reintegration
guarantee,” helping them find homes and jobs once they are
released.
the larger society in terms of racial and ethnic diversity. And
after serving their debt to society, Scandinavian ex-cons are
far less likely to re-offend: They have a recidivism rate that is
less than half that of U.S. prisoners.
How do they do it?
Pundits will, of course, argue about which Scandinavian
strategy is the key to such successful prisoner rehabilitation.
But throughout the Nordic countries, criminal justice policy is governed by research rather than politics. Legislators
do not make decisions about how to house, treat, or control
prison populations; instead, social scientists do. Criminological research on what does and doesn’t work forms the basis
for decision making, and professionals in the criminal justice
field are the ones who make those decisions. This is in stark
contrast to the United States, in which “tough on crime” politics, fear-mongering media, and private corporate interests
have created an overcrowded, violent, expensive, and ineffective prison system. If we were to approach criminal offenders
with compassion rather than fear, would the results be different? Is this something we are willing to try?
The Study of Crime
171
became convinced that capital
punishment was unfairly and
death penalty
even wrongly applied in some
POSITIVE DEVIANCE actions
cases, and he suspended the
considered deviant within a given
death penalty altogether (it was
context but are later reinterpreted
officially abolished in Illinois
as appropriate or even heroic
in 2011). When inequities and
errors such as these exist in the
criminal justice system, we must question the true meaning of the word “justice” in our society.
CAPITAL PUNISHMENT the
THE PRISON- INDUSTRIAL COMPLEX One trend in corrections in the United States is the switch from governmentrun prison systems to privately run penitentiaries. Once
prisons are privately contracted, they become for-profit businesses that push for increased state subsidies while adopting
cost-saving measures such as requiring unpaid labor from
inmates and reducing spending on education, health care,
and food for inmates. When prisons become businesses,
they become more focused on their bottom line and pleasing
shareholders than rehabilitating their prisoners. Critics of
private prisons question the benefit of this trend, especially
given the rapid increase in incarceration rates (Figure 6.3)
that has overlapped directly with the increase in prison privatization over the last twenty years.
Reconsidering Deviance?
Because definitions of deviance are historically, culturally,
and situationally specific, they are often in flux and can be
contested in a variety of ways. If you think about it, most of
our interpersonal arguments, legislative battles, and movements for social change are about the question of what is
deviant. Remember the case of marijuana use and cultivation
from the opening pages of this chapter? It’s a perfect example
of how the question of how to define deviance is one that we
will constantly wrestle with as a society.
Even in Durkheim’s hypothetical “society of saints” (1895),
deviance is unavoidable. But are there instances in which a
rule violation is actually a principled act that should generate a positive rather than negative reaction? Sociologists use
the term positive deviance to describe situations in which
norms are broken in the name of the good. Next we provide
two examples of positive deviance: In both cases, individuals
broke laws and were initially seen as criminals. In hindsight,
they are now considered heroes.
Number of prisoners per 100,000 U.S. residents
600
500
400
300
200
100
0
1925 1930 1935 1940 1945 1950 1955 1960 1965 1970 1975 1980 1985 1990 1995 2000 2005 2010 2015
Year
Figure 6.3 Incarceration Rate,* 1925–2015
*Incarceration rate is the number of prisoners under state or federal jurisdiction sentenced to more than one year per 100,000 U.S residents.
SOURCES: U.S. Bureau of Justice Statistics 1982, Prisoners Series 1983–2015.
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The first example is the simple act of civil disobedience
performed by Rosa Parks on December 1, 1955, in Montgomery, Alabama, an act often considered pivotal in launching
the civil rights movement. In those days, a Montgomery city
ordinance required buses to be segregated: Whites sat in front
and blacks in the back. Rosa Parks defied the law by refusing to
give up her front seat to a white man and move to the back. Her
arrest galvanized the black community and triggered a bus
boycott and subsequent protests that eventually ended segregation in the South.
It is worth recognizing that Parks was not an accidental
symbol; she was an experienced activist. In her one small, courageous act of defiance, she served as a catalyst that eventually
helped to advance the fight against racial discrimination all
across America. More than forty years after the day she took
her seat on the bus, Parks was awarded the Presidential Medal
of Freedom in 1996. When she died in 2005, it was front-page
news. Her funeral was attended by luminaries of all types and
races: mayors, members of Congress, presidents, CEOs, clergy,
celebrities, and as many others as could fit into the packed
church and spill outside its doors.
The second example is the story of three soldiers who put a
stop to a massacre during the Vietnam War. On March 16, 1968,
the men of Charlie Company, a U.S. battalion under the command of Lieutenant William Calley, stormed into the village
of My Lai in South Vietnam on a “search and destroy” mission
and opened fire on its civilian inhabitants. The boys and men
of the village had gone to tend the fields, leaving only unarmed
women, children, and the elderly. Hundreds were killed on that
terrible day, in direct violation of military law. Although the
soldiers should have ceased fire when they saw that the enemy
(members of the Viet Cong) was not present, they obeyed the
commands of their leaders and continued ravaging the village. Calley was later convicted in a court martial; his men,
claiming that they were only “following orders,” were not held
responsible.
The massacre would have continued unchecked had it not
been for three other American soldiers—Hugh Thompson,
Lawrence Colburn, and Glenn Andreotta—who flew their helicopter into the middle of the carnage at My Lai, against the
orders of their superiors, and called for backup help to airlift
dozens of survivors to safety. They then turned their guns on
their fellow Americans, threatening to shoot if they tried to
harm any more villagers. For years, the army tried to cover up
the three men’s heroism in order to keep the whole ugly truth of
My Lai a secret. But finally, in 1998, the men were recognized
for their bravery and heroism with medals and citations—for
having had the courage and skill to perform a perilous rescue
and the moral conviction necessary to defy authority.
Can you think of a time when someone in your community
exhibited positive deviance?
CLOSING COMMENTS
The sociological study of crime and deviance raises complicated issues of morality and ethics. When we study sensitive
topics like rape and alcoholism or vulnerable populations like
juvenile delinquents and the mentally ill, we have a responsibility as scholars to recognize the effects our attention may
have on the people we study. As David Matza noted, we must
try to eschew moral judgments in our work, no matter how
difficult that may be. And as our professional code of ethics
demonstrates, we must protect the people we study from any
negative outcomes. Groups lodged under the rubric of deviance can be disempowered by this label, and policy decisions
made on the basis of social science research may further injure
an already marginalized group. On the other hand, a sociological perspective on deviance and crime provides for the possibility that groups previously labeled and marginalized may
someday receive assistance and legitimacy from the larger
society as well. The sociological perspective is a powerful tool.
Closing Comments
173
Everything You Need to Know
about Deviance
“ Deviance is a
behavior, trait,
or belief that
departs from
the norm and
generates
a negative
reaction in a
particular
group.
“
174
REVIEW
THEORIES OF
DEVIANCE
✱
Functionalism: Deviance reminds
us of our shared notions of wrong and
right and promotes social cohesion.
✱
Structural strain: Social inequality
creates tension between society’s
goals and the means an individual has
to achieve those goals.
✱
Conflict: Both society’s rules and the
punishments for breaking those rules
are applied unequally.
✱
Differential association: We learn
to be deviant through interactions
with people who break rules.
✱
Labeling: Deviance is determined by
the social context.
1. There are many ways to be mildly
deviant without breaking any laws.
How do we sanction minor deviant
acts?
2. Have you ever known someone to
reject the “deviant” label and turn
his or her negative identity into a
positive one? What was the deviant
identity? What term describes this
sort of deviance? Do you know anyone who has embraced a stigmatized
role through deviance avowal? How
might these strategies be useful to
individuals?
3. The United States has the dubious
distinction of leading every other
nation in both the largest total number and largest percentage of incarcerated citizens. Why do you think
America has more prisoners than any
other country?
Who Goes to Prison in
the United States?
Prison Population (by Race and Hispanic Origin), 2015
35.4%
21.6%
Black
Hispanic
EXPLORE
33.8%
White
Policing, Solidarity, and
Conflict
Total U.S. Population (by Race and Hispanic Origin), 2015
13.3%
Black
17.1%
Hispanic
62.6%
White
Many news stories have noted that
violent crime rates have risen in certain
cities. Some are blaming the so-called
Ferguson effect. Visit the Everyday
Sociology blog to learn more about how
the different theoretical perspectives
can help us better understand the
relationship between communities and
their police departments.
http://wwnPag.es/trw606
Prison Population (by Gender), 2015
7.3%
Female
92.7%
Male
Total U.S. Population (by Gender), 2015
50.8%
49.2%
Female
Male
SOURCES: U.S. Bureau of Justice Statistics 2017, “Prisoners in 2015”; U.S. Census Bureau 2017, “National
Population by Characteristics Tables: 2010–2016”
175
PART III
Understanding
Inequality
A
178
ll societies have systems for group-
they are maintained or changed, and the ways
ing, ranking, and categorizing people,
they affect society and the lives of individuals.
and within any social structure, some people
For instance, sociologist Mitchell Duneier’s
occupy superior positions and others hold
book Sidewalk (Duneier and Carter 1999) tells the
inferior positions. While such distinctions may
story of a marginalized group of New York City
appear to be natural, emanating from real dif-
street vendors whose lives and social identities
ferences among people, they are actually social
are much more complex than the casual pass-
constructions. Society has created and given
erby might imagine. The story considers the con-
meaning to such concepts as class, race, and
vergence of class (Chapter 7), race (Chapter 8),
gender, and consequently, those concepts have
and gender (Chapter 9) in the social structure
taken on great social significance. The social
of the city and its inhabitants’ everyday interac-
analyst’s job is to understand how these cat-
tions. In many ways, Sidewalk brings together
egories are established in the first place, how
the themes of these next three chapters.
Duneier studied men and women who live on the streets
of New York’s Greenwich Village, selling used goods—mostly
books and magazines—to passersby. Duneier befriended the
vendors and became part of their curbside culture for five
years, during which he conducted his ethnographic research.
By examining the intersecting lives of people who frequent the
Village, Duneier shows what social inequality looks and feels
like and what it means to those who live with it every day. On
Sixth Avenue, the class differences between the vendors and
their customers are obvious. The vendors live from day to day
in a cash-based, informal economy; they are poor and often
“unhoused”; most are African American males; some are educated, others are not; and all have stories of how they became
part of the sidewalk culture. The passersby, on the other hand,
are of all ages, races, and occupations, and they are likely to
be both employed and housed. They are often well educated;
some are wealthy. Interactions between these vendors and
customers cut across boundaries of class, race, and sometimes
gender—all interrelated forms of social inequality.
A key insight in Duneier’s work is that the street vendors
are not necessarily what they seem at first glance. It would be
easy to characterize these people as lacking any social aspirations, given that so many are homeless and don’t fit into conventional social roles. Though they might offend some by their
appearance, few are drug addicts, alcoholics, or criminals—and
they are pursuing the same kinds of goals as those of many of
the passersby. In this liberal neighborhood, sales of written
material are allowed on the streets without permits or fees,
thus providing these marginalized citizens with an opportunity for entrepreneurial activity and a chance to earn an
honest living. Most vendors say they are trying “to live ‘better’
lives within the framework of their own and society’s weaknesses.” Most work hard to construct a sense of decency and
reputability in their dealings with customers. Although some
of them violate social norms, in most ways the vendors adhere
to a code of conduct that minimizes any negative impact they
might have on the surrounding community.
Many vendors develop friendly, ongoing relations with regular buyers despite their different positions in social status hierarchies. Sometimes, however, the chasm between the vendors
and their customers is difficult to bridge. For example, the male
vendors in Duneier’s study regularly engaged in flirtatious
banter with female passersby. Their efforts at engaging the
women in interactions brought a fleeting sense of entitlement
and power to men who otherwise have few resources. Typically, the vendors were ignored or rebuffed by the women.
When asked why this was the case, one of the vendors said,
“She wants room and board, clothing, makeup, hairdos, fabulous dinners, and rent” (Duneier and Carter 1999, p. 196). In
other words, because he is poor, he cannot provide these uppermiddle-class amenities. The women, however, may perceive
this behavior as sexual harassment and, accordingly, may use
standard streetwise avoidance techniques. Here, social class
becomes the great divide in everyday gender relations.
Some people oppose the street vendors’ presence in the
neighborhood, and the vendors are frequently the target of
anti-peddling campaigns by the mayor’s office, police, and local
businesses. Yet Duneier believes that expelling these street
vendors in an effort to “improve” the neighborhood would
actually be counterproductive. Without the unconventional
PART III
form of employment that street vending provides to these
otherwise destitute people, there would likely be more crime,
panhandling, and deviance. Moreover, as law-abiding citizens
with a strong desire to conform to social norms, the vendors
often serve as mentors to other homeless people, easing them
back into mainstream society. Duneier contends that street
vendors are an asset to the area and that they contribute to the
vibrancy and health of the Village.
While the study is focused on New York’s Sixth Avenue vendors, it provides insights into the structure of difference and
social inequality in the United States, showing that interactionist perspectives can also be relevant to the study of class,
race, and gender, which are more often examined through
macrosociological theories. What we come to learn is that the
world of sidewalk vending is highly complex and organized,
with its own rules and social order.
PART III
179
CHAPTER 7
Social Class:
The Structure of
Inequality
T
he photographs on page 183 show median-income families from six nations—the United
States, Iceland, Mali, Bhutan, Thailand, and Kuwait. In other words, these people are
statistically average for their countries and represent the middle of the socioeconomic
range of their national population. They are each pictured outside the family home with all their
worldly goods displayed around them. And while tallying people’s stuff isn’t the most scientific
way to measure status, the visuals allow us to see what inequalities look like on the ground
180
level, in real people’s real homes (or, rather, outside of them!). These pictures, from
Peter Menzel’s book Material World: A Global Family Portrait (1995), clearly illustrate
some of the most striking inequalities of wealth and power that exist among societies worldwide. How do these drastically different realities arise?
Compare, for example, the U.S. and Thai families, the Skeens and the Kuenkaews.
What are the differences between these families as evidenced by their possessions? The two Skeen children have their own bedrooms; the two Kuenkaew children sleep on one bed covered in mosquito netting. The Kuenkaews own two water
buffaloes, several chickens, and a family dog; their home is surrounded by banana,
coconut, mango, and other fruit trees. In contrast, the Skeens have a pet dog and
several stuffed deer heads hanging on the wall, trophies of Mr. Skeen’s favorite
pastime, hunting. The Skeens have three radios, three stereos, five telephones,
two televisions, a VCR, a computer, and three vehicles; the Kuenkaews own one
radio, one black-and-white television, a recently purchased handheld video game
that the children and parents enjoy playing, and their most valued possession, a
motor scooter.
Similar comparisons may be made between the Natoma family in Mali, the
Namgay family in Bhutan, the Thoroddsen family in Iceland, and the Abdulla family
in Kuwait. The younger Mrs. Natoma carries water from the village well in a bucket
balanced on her head; the Abdullas have a private indoor swimming pool. The
Thoroddsens enjoy weekend trips to the hot springs in their town; the Namgays
own little and live near a Buddhist monastery where monks chant daily for peace.
Remembering that each of these families is “average” compared to their compatriots, these photographs reveal stark contrasts between the world’s wealthiest
citizens in places like the United States and Kuwait and its poorest people in countries like Mali and Bhutan. These families represent vastly different lifestyles and
life chances resulting from very different economic and social conditions. Imagine
yourself in their place. What are the real meanings of terms like “rich” and “poor,”
and how do sociologists define and apply them? These family photos provide a
place to start.
182
CHAPTER 7
Social Class: The Structure of Inequality
Family Portraits Clockwise from the top left: the Skeens (Pearland, Texas), the Thoroddsens (Hafnarfjordur, Iceland), the Abdullas
(Kuwait City, Kuwait), the Natomas (Kouakourou, Mali), the Kuenkaews (Ban Muang Wa, Thailand), and the Namgays (Shingkhey, Bhutan).
183
HOW TO READ
THIS CHAPTER
In this chapter, we will examine the phenomenon of stratification that occurs in all human societies, our own included.
Despite rhetorical claims about equality of opportunity for
all, America is a profoundly hierarchical society, with the
benefits and rewards of living here unequally distributed
among its people. A sociological perspective on stratification
will increase your understanding in several important ways.
First, it will help you recognize inequities in places you may
have overlooked, such as your own town, neighborhood, or
school, and in the media. Second, it will help you consider how
social divisions and hierarchies of privilege and disadvantage
appear across many of our institutions; access to health care,
the justice system, employment, and housing are all governed by structures of inequality. Third, it should enable you
to identify your own place in these social arrangements and
to see how some of your own life chances have been shaped
by your position (or your family’s position) in certain hierarchies. Finally, a knowledge of stratification may help you play
a role in changing systems of inequality. Look for ways that
you can alleviate some of the problems that social inequality
causes—if you can have an impact, even a small one, then this
chapter will not have been in vain!
Social Stratification and
Social Inequality
Social stratification in one form or another is present in
all societies. This means that members of a given society are
categorized and divided into groups, which are then placed
in a social hierarchy. Members may be grouped according
to their gender, race, class, age, or other characteristics,
depending on whatever criteria are important to that society. Some groups will be ranked higher in the social strata
(levels), while others will fall into the lower ranks. The
higher-level groups enjoy more access to the rewards and
resources within that society, leaving lower-level groups
with less.
This unequal distribution
of
wealth, power, and prestige
SOCIAL STRATIFICATION the
results
in what is called social
division of society into groups
inequality.
We find several difarranged in a social hierarchy
ferent systems of stratification
SOCIAL INEQUALITY the
operating in the United States,
unequal distribution of wealth,
where it is not hard to demonpower, or prestige among
strate that being wealthy, white,
members of a society
or male typically confers a higher
SLAVERY the most extreme form
status (and all that goes along
of social stratification, based on
with it) on a person than does
the legal ownership of people
being poor, nonwhite, or female.
184
CHAPTER 7
Social Class: The Structure of Inequality
Because social inequality affects a person’s life experience
so profoundly, it is worthwhile to examine how stratification
works.
There are four basic principles of social stratification.
First, it is a characteristic of a society, rather than a reflection
of individual differences. For instance, if we say that in Japan
men rank higher in the social hierarchy than women, this
doesn’t mean that a particular woman, such as actress/singer
Ryoko Hirosue, couldn’t attain a higher status than a particular man; it means only that in Japan as a whole, men rank
higher. Second, social stratification persists over generations.
In Great Britain, a child inherits not only physical characteristics such as race but also other indicators of class standing,
such as regional accent. It is because of this principle of stratification that wealthy families remain wealthy from one generation to the next.
Third, while all societies stratify their members, different societies use different criteria for ranking them. For
instance, the criterion in industrialized nations is material
wealth (social class), but in hunter-gatherer societies, such as
the Khoisan Bushmen of southern Africa, it is gender. Fourth,
social stratification is maintained through beliefs that are
widely shared by members of society. In the United States, it is
still common to think that people are poor not only because of
the existing class structure but also because they have somehow failed to “pull themselves up by their bootstraps.”
Systems of Stratification
In order to better understand social stratification, it is useful to examine various historical periods and to make global
comparisons across cultures. So here we look at three major
systems of stratification: slavery, caste, and social class.
Slavery
Slavery, the most extreme system of social stratification,
relegates people to the status of property, mainly for the purpose of providing labor for the slave owner. Slaves can thus be
bought and sold like any other commodity. They aren’t paid
for their labor and in fact are forced to work under mental or
physical threat. Occupying the lowest rank in the social hierarchy, slaves have none of the rights common to free members
of the same societies in which they live.
Slavery has been practiced since the earliest times (the
Bible features stories of the Israelites as slaves) and has continued for millennia in South America, Europe, and the United
States. Sometimes the race, nationality, or religion of the slave
owners was the same as that of the slaves, as was the case in
ancient Greece and Rome. Historically, a person could become
enslaved in one of several ways. One way was through debt: A
person who couldn’t repay what he owed might be taken into
slavery by his creditor. Another way was through warfare:
Groups of vanquished soldiers might become slaves to the
victors, and the women and children of the losing side could
also be taken into slavery. A person who was caught committing a crime could become a slave as a kind of punishment and
as a means of compensating the victim. And some slaves were
captured and kidnapped, as in the case of the transatlantic
slave trade from Africa to the Americas.
Slavery as an economic system was profitable for the slave
owner. In most systems of slavery, people were slaves for life,
doing work in agriculture, construction, mining, or domestic service, and sometimes in the military, industry, or commerce. Their children would also become slaves, thus making
the owner a greater profit. In some systems, however, slavery
was temporary, and some slaves could buy their own freedom.
Slavery is now prohibited by every nation in the world, as
stated in the Universal Declaration of Human Rights. Not only
is it illegal, but it is considered immoral as well. Nevertheless,
the shocking fact is that slavery continues to exist today in
such places as India, South Asia, West Africa, and many other
places around the world in the form of child soldiers, serfdom,
forced and bonded laborers, human trafficking, and sex slaves.
America and the Western world are not exempt from these
same shocking practices either, where people are held as agricultural, domestic, and sex slaves. The National Human Trafficking Hotline reported over 5,000 cases of slavery in the
United States in 2016 alone; more than 80 percent of those
cases involved sexual slavery, and more than 30 percent
occurred in just three states (California, Texas, and Florida).
Americans also play an indirect role in supporting slavery elsewhere in the world by means of our material appetites and the
type of labor utilized in certain countries to satisfy our varied
consumer demands (Bales and Soodalter 2009). Using a somewhat broader definition of slavery that includes all of the above
plus other conditions such as forced marriage, debt bondage,
and the sale or exploitation of children, researchers at the Walk
Free Foundation (2017) believe there are more than 40 million
people trapped in some form of modern slavery. That is more
enslaved people in terms of total numbers (not proportion)
than at any other time in human history (Bales 2000).
Caste
Caste represents another type of social stratification found in
various parts of the world. The traditional caste system is
based on heredity, whereby whole groups of people are born
into a certain strata. Castes may be differentiated along religious, economic, or political lines, as well as by skin color or
other physical characteristics. The caste system creates a
highly stratified society where there is little or no chance of
a person changing her position within the hierarchy, no matter what she may achieve individually. Members must marry
within their own group, and their caste ranking is passed
on to their children. In general, members of higher-ranking
castes tend to be more prosperous, whereas members of
lower-ranking castes tend to have fewer material resources,
live in abject poverty, and suffer discrimination.
Modern-Day Slavery Women and children work in a brickyard in
Pakistan. Bonded labor is one form of modern slavery.
India is the country most closely associated with the caste
system, based there in the Hindu (majority) religion. The
caste system ranks individuals into one of five categories:
Brahman (scholars and priests), ksatriya or chhetri (rulers
and warriors), vaisya (merchants and traders), sudra (farmers, artisans, and laborers), and the untouchables (social outcasts). The caste system is a reflection of what Hindus call
karma, the complex moral law of
cause and effect that governs the
universe (Cohen 2001). Accord- CASTE SYSTEM a form of social
stratification in which status is
ing to this belief, membership in a
determined by one’s family history
particular caste is seen as a well- and background and cannot be
deserved reward or punishment changed
for virtuous or sinful behavior
APARTHEID the system of
in a past life. Caste is thus consegregation of racial and ethnic
sidered a spiritual rather than groups that was legal in South
material status, but it still results Africa between 1948 and 1991
in real-world inequalities. Casterelated segregation and discrimination were prohibited in 1949 by India’s constitution, but
they are still prevalent. Resistance to social change remains,
and thus far the social ramifications of the caste system have
not been completely dismantled.
THE CASE OF SOUTH AFRICA An interesting example
of the caste system was apartheid, a legal separation of racial
and ethnic groups that was enforced between 1948 and 1991
Systems of Stratification
185
GLOBAL PERSPECTIVE
Systems of Stratification around the World
A
lthough stratification systems in other countries may
appear different from those in the United States, they
all result in patterns of inequality. Brazil, for example,
has a system of stratification based on skin color rather
than (but closely related to) race. In Iran the most important distinction is religious: Muslim versus non-Muslim.
Finally, Sweden tries to minimize economic inequality
(but doesn’t entirely succeed) with government support
programs for all.
Brazil
186
Race is a powerful influence on social stratification in Brazil,
where the situation is even more complex than in the United
States. By any standards, Brazil is a remarkably diverse
nation. The early settlers to the area were mainly European,
and with their arrival the number of native inhabitants
declined sharply as a result of violence and disease. Through
the mid-1800s, slaves from Africa were imported, and in the
twentieth century, a new wave of immigrants arrived from
Asia and the Middle East.
For much of Brazilian history, the European whites enjoyed
a privileged status. However, as people from different races
married and raised children, new racial categories emerged.
Sociologist Gilberto Freyre claimed in 1970 that this new
mixture of races and cultures was a unique strength that led
to something like a “racial democracy.” Although the idea was
appealing, it was subsequently challenged by other social scientists, who argued that Brazil was still highly stratified by
race, if only in a less obvious way (Telles 2004). Intermarriage
in South Africa. The term itself literally means “apartness”
in Afrikaans and Dutch. The consequence of apartheid was
to create great disparity among those in the different strata
of society.
South Africans were legally classified into four main racial
groups: white (English and Dutch heritage), Indian (from
India), “colored” (mixed race), and black. Blacks formed a
large majority, at 60 percent of the population. These groups
were geographically and socially separated from one another.
Blacks were forcibly removed from almost 80 percent of the
country, which was reserved for the three minority groups,
and were relocated to independent “homelands” similar to the
Indian reservations in the United States. They could not enter
other parts of the country without a pass—usually in order to
work as “guest laborers” in white areas. Ironically, African
Americans visiting South Africa were given “honorary white”
status and could move freely within the country. Social
services for whites and nonwhites were separate as well:
Schools, hospitals, buses, parks, beaches, libraries, theaters,
public restrooms, and even graveyards were segregated. Indians and “coloreds” were also discriminated against, though
they usually led slightly more privileged lives than blacks.
Despite claims of “separate but equal,” the standard of living
among whites far exceeded that of any other group.
In South Africa under the apartheid system, whites held
all the political, economic, and social power, despite being a
numerical minority. It was not long before civil unrest and
resistance to the system began developing within South
Africa and among the international community. Blacks
and even some whites began to organize wage strikes and
demonstrations, and sanctions were imposed by Western
nations. The plights of high-profile anti-apartheid leaders such as Steve Biko and Nelson Mandela became known
worldwide. Pressure on the white government continued
to grow, until the country was in an almost constant state
of emergency. In 1991, apartheid as a legal institution was
finally abolished. Its legacy, however, has been much more
difficult to dismantle.
It has been over twenty years since democratic elections in which all South African citizens could participate
were first held in 1994. And still change is happening very
slowly. Although nonwhites now share the same rights and
CHAPTER 7
Social Class: The Structure of Inequality
Polite Racism While intermarriage has eliminated distinct racial
groups, Brazil remains stratified by race.
may have eliminated clearly defined racial groups, but skin
color still largely defines an individual’s place in society, with
light-skinned Brazilians enjoying privileges of wealth and
power denied to their dark-skinned counterparts. Contemporary critics have referred to this inequality as racismo cordial,
or “polite racism.”
who held Western university degrees were forced into exile;
those who remained were required to attend special classes
on Islamic law in order to keep their positions. Strict observance of Islamic law and custom has become a prerequisite
for maintaining one’s social position, and many of the new
political elites are religious leaders.
Iran
Sweden
The basis for social stratification in Iran has undergone
radical changes since the Islamic Revolution in 1979, which
transformed the country from a constitutional monarchy to
a theocracy. Before the revolution, political and economic
power was concentrated in the upper class, made up of landowners, industrialists, and business executives; the middle
class consisted of entrepreneurs, small-business owners,
merchants, and members of the civil service. Economic
mobility was an option largely for those with secular values
and a Western education—that is, those who had gone to college in the United States or Europe and who believed in the
separation of church and state. After the revolution, however, religion became a primary influence on stratification.
Many members of the civil service who were not Muslim or
Sweden has deliberately attempted to craft a system that
lessens social inequality, a policy made somewhat easier, perhaps, by the country’s relative homogeneity of race, ethnicity,
and religion. Sweden provides its citizens with a far greater
number of social services than the United States does: The
government guarantees its citizens a high level of access to
health care, education, child and elderly care, unemployment
benefits, and public facilities like libraries and parks. In order
to furnish such programs, taxes are high, with a top taxation
rate of 60 percent for the wealthiest Swedes. Although the
Swedish system certainly has its problems (high taxation
rates among them), there are demonstrated benefits, including increased life expectancy and literacy, and decreased
infant mortality, homelessness, poverty, and crime.
privileges as whites, social inequality and discrimination
have decreased little (Nattras and Seekings 2001; Seekings
and Nattras 2005). South Africa remains a country with one
of the most unequal distributions of income in the world.
The wealthiest 10 percent of the population earn nearly
60 percent of the nation’s total income; this upper economic
strata is almost exclusively composed of whites, a group that
makes up just under 9 percent of South Africa’s population
(Chiles 2012). Though black incomes and employment rates
have improved, a large income gap remains, with the rich,
and especially the already rich whites, getting richer (Boyle
2009). On average, whites are still paid six times more than
blacks (Laing 2012).
There are other measures of wealth inequality that persist as well. Whites still own around 70 percent of the land in
South Africa, despite promises to redistribute 30 percent of
that land to blacks (Atauhene 2011). The restoration of land
seized during apartheid is only slowly being accomplished
and at a price to those making claims. Similar inequalities
between whites and other races in South Africa are present
in education, health care, and the criminal justice system. In
some ways, new patterns of class stratification are replacing
rather than erasing old patterns of racial stratification.
THE NEW JIM CROW Law professor and civil rights attorney Michelle Alexander (2011) argues that there is a similar caste system in the United States, but that it operates
through the criminal justice system. While it is no longer
legal or socially acceptable to discriminate against people
based on race, we still allow discrimination based on criminal convictions; in other words, felons are denied many of
their citizenship rights, including voting in many states,
even after they have been released from prison. And since
black men are disproportionately represented in the prison
population, they are also disproportionately affected by felon
disenfranchisement and the lifelong stigmatization associated with the identity of the ex-con. “An extraordinary percentage of black men in the United States are legally barred
from voting today, just as they have been throughout most of
American history,” argues Alexander. “They are also subject
to legalized discrimination in employment, housing, education, public benefits, and jury service, just as their parents,
Systems of Stratification
187
grandparents, and great-grandparents were.” Instead of
slavery or the segregation laws of the Jim Crow era, Alexander writes, discriminatory criminal laws and an unfair
justice system enforce racial inequality in the United States
today.
Social Class
Social class, a system of stratification practiced primarily in
capitalist societies, ranks groups of people according to their
wealth, property, power, and prestige. It is also referred to by
sociologists as socioeconomic status (SES) to keep in mind
the social as well as economic basis of this system of stratification. The social class system is much less rigid than the
caste system. Although children tend to “inherit” the social
class of their parents, during the course of a lifetime they can
move up or down levels in the strata. Strictly speaking, social
class is not based on race, ethnicity, gender, or age, although,
as we will see, there is often an overlap between class and
other variables.
INTERSECTIONALITY It is important to recognize that
while social statistics often address issues of inequality one
variable at a time, social actors do not. In other words, we
experience our lives not just as “middle-class” or “workingclass” or “upper-class” people, but as women and men; blacks,
whites, Latinos, and Asians; college or high school graduates; Christians, Jews, or Muslims; spouses or singles; and
so on. Our lived experience is one of intersectionality, a
concept that acknowledges that multiple dimensions of status and inequality intersect to shape who we are and how
we live (Crenshaw 1991). Our life chances are influenced by
our class and our race and our gender and our religion and
our age (and multiple other catSOCIAL CLASS a system of
egories) all together, not one at
stratification based on access
a time.
to such resources as wealth,
An example of this can be seen
property, power, and prestige
in the ethnographic research of
SOCIOECONOMIC STATUS
sociologist Karyn R. Lacy (2007),
(SES) a measure of an individual’s who studied black middle-class
place within a social class system;
suburbanites in the Washingoften used interchangeably with
ton, DC, region. As Lacy’s find“class”
ings show, social status is more
INTERSECTIONALITY a
complex than just a “middleconcept that identifies how
class” salary might indicate:
different categories of inequality
Her respondents’ identities were
(race, class, gender, etc.) intersect
shaped by their income, occupato shape the lives of individuals
tion (in mostly white-dominated
and groups
professions), residential status
UPPER CLASS an elite and
(as suburban homeowners), and
largely self-sustaining group who
race. In fact, many reported
possess most of the country’s
being frustrated as they tried to
wealth; they constitute about
convince others (such as store
1 percent of the U.S. population
employees, real-estate agents,
188
CHAPTER 7
Social Class: The Structure of Inequality
and bankers) that they were among the middle class in the
first place; their race obscured their class in the eyes of whites
and made it difficult for whites to see them as “belonging” in
certain neighborhoods or business establishments at all.
This is an example of how, in the reality of everyday life, race
and class are experienced as inseparable; their effects on our
experiences are intertwined, even as we attempt to unravel
them in different chapters in sociology textbooks. Keep this
concept of intersectionality in mind as you read on about
class and then again in subsequent chapters when we address
other forms of social inequality.
Sociologists are not always in agreement about what determines class standing or where the boundaries are between
different social classes. We will consider some of these disagreements after first taking a look at the United States and
its class system.
Social Classes in the
United States
It is difficult to draw exact lines between the social classes in
the United States; in fact, it may be useful to imagine them
as occurring along a continuum rather than being strictly
divided. The most commonly identified categories are upper
class, middle class, and lower class. If we want to make even
finer distinctions, the middle class can be divided into the
upper-middle, middle, and working (or lower-middle) class
(Gilbert 2014; Wright et al. 1982). You probably have some idea
of which class you belong to, even if you don’t know the exact
definition of each category. Interestingly, most Americans
claim that they belong somewhere in the middle class even
when their life experiences and backgrounds would suggest
otherwise. While keeping in mind that the borders between
the classes can be blurry, let’s examine a typical model of the
different social classes (Figure 7.1).
The Upper Class
The upper class makes up just 1 percent of the U.S. population, and its total net worth is greater than that of the entire
other 99 percent (Beeghley 2008). The upper class consists of
elites who have gained membership in various ways. Some,
like the Rockefellers and Carnegies, come into “old money”
through family fortunes; others, like Mark Zuckerberg or Lady
Gaga, generate “new money” through individual achievements.
Many in the upper class maintain that status not through
income from a job but by investing enormous sums of money
and taking advantage of whopping tax deductions offered to
those with investment-based fortunes. Members of this class
make around $2 million per year (and sometimes far more
than that) and are often highly educated and influential. They
tend to attend private schools and prestigious universities and
display a distinctive lifestyle; some seek positions of power in
CLASS
Percentage
of
Population
Typical
Household
Incomes
Typical
Occupations
Typical
Education
1%
$2 million
Investors, heirs,
executives,
media/sports
personalities
Some prestigious
university degrees
14%
$150,000
Professionals
and managers
College and
university degrees,
some graduate
degrees
30%
$70,000
Semi-professionals,
lower-level managers,
white collar and highly
skilled blue collar jobs
Two- and four-year
college degrees
30%
$40,000
Semiskilled labor,
service, manual, and
clerical jobs
High school
degrees
13%
$25,000
Low and unskilled
workers, lower-paid
manual and service
jobs, seasonal work
Some
high school
12%
$15,000
Seldom employed or
unemployed, part-time
labor, many rely on public
or private assistance
Some
high school
UPPER CLASS
UPPER-MIDDLE CLASS
MIDDLE CLASS
WORKING (LOWERMIDDLE) CLASS
WORKING POOR
UNDERCLASS
Figure 7.1 The U.S. Social Class Ladder
SOURCE: Gilbert 2014.
government or philanthropy. The upper class is largely selfsustaining, with most members remaining stable and few new
ones able to gain membership in its ranks.
The Upper-Middle Class
The upper-middle class comprises about 14 percent of the
population. This group tends to be well educated (with college
or postgraduate degrees) and highly skilled. Members work
primarily in executive, managerial, and professional jobs.
They may enjoy modest support from investments but generally depend on income from salaried work, making around
$150,000 per year. As a result, the upper-middle class is most
likely to feel some financial stability. They usually own their
homes and may especially value activities like travel and
higher education.
The Middle Class
The middle class makes up about 30 percent of the population, though some social analysts believe that the middle
class is shrinking as a result of a variety of phenomena,
including economic recession, along with high unemployment, corporate downsizing, and outsourcing of work to
foreign countries. Many people who would have once been
considered middle class may have moved down to the
lower-middle class, while some others have moved up to
the upper-middle class. The middle class comprises primarily white collar workers, skilled laborers in technical
and lower-management jobs,
small entrepreneurs, and oth- UPPER-MIDDLE CLASS social
ers earning around $70,000 class consisting of mostly highly
per year. Most members have educated professionals and
a high school education and a managers who have considerable
two- or four-year college degree. financial stability; they constitute
While members of the middle about 14 percent of the
U.S. population
class have traditionally been
homeowners (a sign of having MIDDLE CLASS social class
achieved the American Dream), composed primarily of white
this trend changed during the collar workers with a broad range
of education and incomes; they
recent recession and the associconstitute about 30 percent of
ated banking and mortgage cri- the U.S. population
ses. Along with issues like the
cost of housing, and given other WHITE COLLAR a description
characterizing lower-level
debts carried by many Ameriprofessional and management
cans, not all middle-class people workers and some highly skilled
can afford their own homes laborers in technical jobs
anymore.
Social Classes in the United States
189
The Working (Lower-Middle)
Class
The working class, or lower-middle class, makes up
about 30 percent of the population. Members typically have
a high school education and generally work in manual labor,
or blue collar, jobs, as well as in the service industry (retail,
restaurant, tourism, etc.)—jobs that are often more routine,
where employees have little control in the workplace. Members of the working class typically earn around $40,000
per year. A small portion, especially those who belong to
a union, may earn above-average incomes for this class.
Working-class people typically
have a low net worth and live in
WORKING CLASS or LOWERrental housing or in a modest
MIDDLE CLASS social class
home they have inherited or long
consisting of mostly blue collar
saved for.
or service industry workers who
are less likely to have a college
degree; they constitute about
30 percent of the U.S. population
BLUE COLLAR a description
characterizing skilled and semiskilled workers who perform
manual labor or work in service or
clerical jobs
WORKING POOR poorly
educated manual and service
workers who may work full-time
but remain near or below the
poverty line; they constitute about
13 percent of the U.S. population
The Working
Poor and
Underclass
The working poor constitute
approximately 13 percent of
the population. Members are
generally not well educated;
most have not completed high
school and experience lower
levels of literacy than the other
classes. They may also lack other
work skills valuable in the job market. Typical occupations
include unskilled, temporary, and seasonal jobs—including
minimum-wage jobs, housekeeping, day labor, and migrant
agricultural work. The average income is around $25,000.
This group suffers from higher rates of unemployment and
underemployment, with some members receiving social welfare subsidies.
Another 12 percent of the population, the underclass,
could be categorized as truly disadvantaged. These Americans live in poverty conditions and typically earn $15,000
or less per year. As such, they may have chronic difficulty
getting enough money to support their basic needs. They
may hold a few steady jobs and depend on public benefits
or charity to survive. They are often found in inner cities,
where they live in substandard housing or are homeless;
their numbers are increasing in the suburbs as well. They
are part of a group that is considered officially impoverished by federal government standards. A separate section
later in this chapter will be devoted to discussing poverty.
Problematic Categories
Because SES is based on a collection of complex variables
(including income, wealth, and education, as well as power
or prestige), it is difficult to say exactly where, for example,
middle class ends and upper class begins. In addition, individuals may embody a variety of characteristics that make
precise SES classification difficult. Someone may be highly
educated, for example, but make money cleaning houses
while working on her novel.
So how would we categorize a person such as the late
Sam Walton, founder of Walmart? He was the product of a
Status Inconsistencies Sam
Walton, the “Okie” billionaire,
and Mother Teresa, the
Catholic nun who was revered
around the world but had
no personal wealth, are two
examples that complicate
SES classifications.
190
CHAPTER 7
Social Class: The Structure of Inequality
struggling “Okie” family, a farm boy and state college graduate who became a billionaire businessman. Walton did not
come from a background of privilege; he neither attended
an elite university nor worked in a prestigious occupation.
He was called “America’s shopkeeper,” and despite amassing a huge fortune, Walton remained close to his rural roots.
What sociologists would say is that Walton is an example of
status inconsistency, or stark contrasts between the levels of the various statuses he occupied. Another example is
Mother Teresa, a Catholic nun who ministered to the poor,
sick, and dying in Calcutta, India. As a member of the clergy,
she held some occupational prestige, but her religious order
took vows of poverty, and she had virtually no personal
wealth. Yet Mother Teresa was regularly ranked as among
the most admired people of the twentieth century. She garnered numerous honors, including the Nobel Peace Prize,
but she was most concerned with how to parlay whatever
power she gained into helping the world’s most needy.
Of course, not all examples are quite this dramatic, but
status inconsistencies are especially prevalent in the United
States because of our “open” class system. Class mobility
(which will be discussed in more detail later) is more easily attainable here than in many other countries, so we are
more likely to see people with a mixture of different statuses.
While we seem to be able to recognize class distinctions
implicitly, there are no systematic ways of delineating each
category. Still, sociologists have made an effort to understand and define class, and we turn now to the theories that
result from those efforts.
Theories of Social Class
In this section, we will look at social stratification from the
perspectives of each of the major schools of thought within
sociology. We start with classical conflict and Weberian
theories and structural functionalism, and then consider
postmodern and symbolic interactionist theories. Each perspective offers different ideas about what determines social
class, with the macro theorists focusing on larger-scale social
structures and the postmodern and micro theorists focusing
more on meaning, interpretation, and interactions in everyday life.
Conflict Theory
Karl Marx formed his social theories at a time when monumental changes were occurring in the stratification systems
that characterized nineteenth-century Europe. The feudal
system, which consisted of a hierarchy of privileged nobles
who were responsible for and served by a lower stratum of
serfs (forced laborers), was breaking down. Cities were growing larger as more people moved from rural areas to take
part in the new forms of industry that were emerging there.
With these changes, what had
UNDERCLASS the poorest
traditionally determined a pergroup, comprising the homeless
son’s social standing (whether and chronically unemployed who
one was born a noble or a serf) may depend on public or private
was no longer as relevant. Marx assistance; they constitute about
was concerned about a new kind 12 percent of the U.S. population
of social inequality that he saw STATUS INCONSISTENCY a
emerging—between the capital- situation in which an individual
ists (bourgeoisie), who owned holds differing and contradictory
the means of production, and levels of status in terms of wealth,
the workers (proletariat), who power, prestige, or other elements
of socioeconomic status
owned only their own labor.
Marx argued that economic FEUDAL SYSTEM a system of
relationships were quickly becom- social stratification based on
ing the only social relationships a hereditary nobility who were
that mattered: The impersonal responsible for and served by a
forces of the market were creat- lower stratum of forced laborers
called serfs
ing a new, rigid system of social
stratification in which capital- WEALTH a measure of net worth
ists had every economic advan- that includes income, property,
tage and workers had none. He and other assets
believed that the classes would
remain divided and social inequality would grow; that wealth
and privilege would be concentrated among a small group of
capitalists and that workers would continue to be exploited.
Contemporary conflict theorists continue to understand
social class in a similar way. Erik Olin Wright (1997), for
example, describes an animated film he made as a student
in which the pawns on a chessboard attempt to overthrow
the aristocracy (kings, queens, knights, and bishops) but
realize that the “rules of the game” doom them to relive the
same unequal roles—a metaphor for the way social structure
shapes and sustains inequality.
Weberian Theory
Max Weber noted that owning the means of production was
not the only way of achieving upper-class status; a person could
also accumulate wealth consisting of income and property.
As a contemporary example, Microsoft and Facebook are
both publicly traded companies on the stock market, which
means that they are owned by thousands of individual shareholders who benefit when the company turns a profit. But
the people who started those companies have amassed far
greater fortunes. In 2017, Microsoft co-founder Bill Gates
(worth $86 billion) was ranked the #1 richest person in the
world, while Facebook co-founder Mark Zuckerberg (worth
$56 billion) was ranked #5 (Dolan 2017). Weber suggested
that power (the ability to impose one’s will on others) should
be considered as part of the equation when measuring a person’s class standing. Although they may not own their corporations, executives can exert influence over the marketplace,
consumers, and the work lives of their employees. And they
can use their wealth to support various causes and campaigns.
Theories of Social Class
191
Weber believed that another important element in social
class has to do with prestige, the social honor granted to
people because of their membership in certain groups. A person’s occupation is a common source of prestige: In a typical
ranking, you might find physicians near the top and janitors
near the bottom. Take note that athletes rank higher than
sociologists in Table 7.1. People’s relative prestige can affect
not only their wealth or power but also how they are perceived
in social situations. Wealth by itself can also be a source of
prestige, though not always. In some social circles, especially
those that are more traditional or have a history of aristocracy, a distinction is made between “old money” and “new
money.” In the United States it is more prestigious to come
from a family heritage of wealth than to have recently made
a fortune.
For Weber, wealth, power, and prestige are interrelated
because they often come together, but it is also possible to
convert one to the other. The Kardashian sisters, for example,
whose father Robert was a wealthy attorney (most memorably in the O.J. Simpson case) and a businessman who inherited his parents’ meat-packing fortune, turned that aspect
of their status into a certain type of contemporary prestige—
celebrity. They did little themselves to gain their prestige
besides being born into wealth
and being willing to participate
PRESTIGE the social honor
in the reality shows that now bear
people are given because
their names. Still, it is important
of their membership in wellto distinguish these three eleregarded social groups
ments: property and wealth can
be inherited or earned, power
usually comes from occupying certain roles within organizations, and prestige is based on a person’s social identity and is
bestowed by others.
192
Table 7.1 The Relative Social Prestige of
Selected Occupations in the United States
White Collar
Occupations
Prestige
Score
Physician
86
Lawyer
75
Professor
74
Architect
73
Dentist
72
Member of the Clergy
69
Pharmacist
68
Registered Nurse
66
65
Electrical Engineer
64
Veterinarian
62
Airplane Pilot
61
Sociologist
61
60
Actor
Athlete
Police Officer
58
53
Social Worker
Blue Collar
Occupations
Firefighter
52
51
Electrician
46
Secretary
40
Farmer
Structural Functionalism
36
Child-Care Worker
Functionalism emphasizes social order and solidarity based
on commonly shared values about what is good and worthwhile. The system of stratification that has emerged over time,
though not egalitarian, is still functional for society in a number of ways. Because there is a variety of roles to perform for
the maintenance and good of the whole, there must be incentives to ensure that individuals will occupy those roles that
are most necessary or important. Kingsley Davis and Wilbert
Moore (1945) discuss some of the principles of stratification
that result in a system of rewards that are unequally distributed among various roles. The assumption is that some roles
are more desirable than others and may require greater talent or training. In addition, certain roles may be more critical
than others to the functioning of society, as well as difficult to
fill, so there must be a mechanism for attracting and securing
the best individuals to those positions. This would mean that
there is widespread consensus about which positions are most
important—either in terms of their special qualifications or
36
Hairdresser
31
Auto-Body
Repairperson
CHAPTER 7
Social Class: The Structure of Inequality
Cashier
29
28
Waiter/Waitress
22
Janitor
SOURCE: National Opinion Research Center 2015.
the potential scarcity of qualified individuals to occupy those
positions—and that society accepts the need to bestow rewards upon people who are considered of greater importance.
Take, for instance, the role of a physician, which has the
highest ranking of occupational prestige in American society (National Opinion Research Center 2015). Doctors play
an important role in providing highly prized services to other
members of society. Think of the steps it takes to become
Social Reproduction The Kardashian sisters are famous for
being famous. How did their inherited wealth influence their
career paths?
a doctor. A person must have an extensive education and
graduate training and must complete a long and intensive
internship before being certified to practice medicine. This
individual also devotes a great deal of personal resources of
time and money to this process. It is further assumed that
there are only so many people who might have the talent and
determination to become doctors, and so it follows that there
must be incentives or rewards for them to enter the field of
medicine.
The functionalist perspective helps explain the existing system of social stratification and its persistence, but it
still leaves us with questions about the structured inequalities that it continues to reproduce. Is it really functional for
social rewards (such as wealth, power, and prestige) to be
so unequally divided among members of society? And while
we might agree that doctors are very important to society,
are they more so than teachers and carpenters? Our heroes
of pop culture (famous actors, athletes, musicians) can rise
to the highest ranks while our everyday heroes (day-care
providers, firefighters, mechanics) may struggle to make a
living. Whose values are structuring the system and, after
closer scrutiny, is it clear that compensating stockbrokers
more than bricklayers is really functional to society as a
whole? We will revisit some of these questions in later sections of the chapter.
Postmodernism
Sociologist Pierre Bourdieu (1973, 1984) studied French
schools to examine a phenomenon referred to as social
reproduction, which means that social class is passed down
from one generation to the next and thus remains relatively
stable. According to Bourdieu, this happens as a result of each
generation’s acquisition of what he called cultural capital:
Children inherit tastes, habits, and expectations from their
parents, and this cultural capital either helps or hinders them
as they become adults. For example, having highly educated
parents who can help with homework and enforce useful study
habits makes it more likely a child will succeed in school. Just
the parents’ expectation that their children will earn similar
credentials can be a powerful incentive. Since better-educated
parents tend to come from the middle and upper classes, their
children will also have better chances to attain that same status.
According to Bourdieu, cultural capital also shapes the
perceptions that others form about a person. For instance, in
job interviews, the candidates who can best impress a potential employer with their social skills may be chosen over other
workers who may be equally qualified but less adept socially.
Since cultural capital has such profound effects, people often
try to acquire it—to “better” themselves. They may take adult
education classes, attend lectures and concerts, join a tennis
club, or travel to Europe—all in an attempt to increase their
cultural capital. Often, however,
the effects of early childhood are SOCIAL REPRODUCTION the
too powerful to overcome. It can tendency of social classes to
be difficult for someone who grew remain relatively stable as class
up in a less privileged environ- status is passed down from one
ment to project a different class generation to the next
background; their accent, for CULTURAL CAPITAL the
example, may give them away tastes, habits, expectations,
(“He talks like a hillbilly,” “She skills, knowledge, and other
just sounds too ‘street’”). There cultural assets that help us gain
is evidence to suggest that social advantages in society
mobility in the United States is
falling: While 90 percent of children born in the 1940s earned
more than their parents, only 50 percent of young people
today are likely to do the same (Chetty et al. 2016a).
Symbolic Interactionism
If macrosociologists believe that there is little an individual
can do to change systems of structured inequality, interactionists believe that all social structures—including systems
of inequality—are constructed from the building blocks of
everyday interaction. For instance, sociologist David Sudnow (1972) argues that we make split-second judgments
about who people are and which social status they occupy
based on appearance. We take action based on what we
observe “at a glance.” Along the same lines, Aaron Cicourel
(1972) suggests that we make inferences about the status of
others when we encounter them in different social situations.
For example, you may assume that the passengers sitting in
the first-class cabin of an airplane are wealthier than those
in coach. But perhaps one of those first-class passengers is a
“starving student” whose seat was upgraded because coach
Theories of Social Class
193
was overbooked—by thrifty millionaires. “Wealthy,” “poor,”
and “middle class” are statuses that, rather than existing
in and of themselves, are continuously being negotiated in
interaction.
Erving Goffman (1956) noted that we “read” different
aspects of identity by interpreting the behavior of others and
that we become accustomed to others “reading” our behavior
in the same way. This means that our clothing, our speech, our
gestures, the cars we drive, the homes we live in, the people we
hang out with, and the things we do on vacation are all part
of our presentation of self and provide information that others use to make judgments about
our SES. In turn, we look for these
EVERYDAY CLASS
same
clues in the behavior of othCONSCIOUSNESS awareness
ers.
This
type of everyday class
of one’s own social status and
that of others
consciousness, or awareness of
our own and others’ social status, is important for us to understand but difficult to identify
empirically.
As a humorous answer to this dilemma, University of
Pennsylvania English professor Paul Fussell (1983) created
the “living room scale,” which lists items that we may find in
someone’s living room and attaches point values to them. For
example, if you have a copy of the New York Review of Books on
your coffee table, add five points. A copy of Popular Mechanics? Subtract five. A working fireplace? Add four. A wall unit
with built-in television and stereo? Subtract four. Add three
Everyday Class Consciousness Clothes, cars, homes, and
vacation plans are all indicators of socioeconomic status. What
impression does this living room give of who might live here?
194
CHAPTER 7
Social Class: The Structure of Inequality
points for each black-and-white family photograph in a sterling silver frame; subtract three points for any work of art
depicting cowboys. When we total the final score, higher
numbers indicate higher SES, and vice versa.
While Fussell’s living room scale may seem like a joke,
we really do make snap judgments about the status of others based on just this sort of information. (Here it should be
noted that in Dr. Stein’s living room, the fireplace and TV wall
unit are side by side, while Dr. Ferris’s living room features a
silver-framed black-and-white photograph of her father as
a child—dressed like a cowboy, on horseback! As we’ve said
before, real life sometimes defies easy categorization.) The
Data Workshop that follows will help you see how swiftly and
automatically you employ class categories in your interactions
with others.
While we have considered the theories of macrosociologists and symbolic interactionists separately here, there are
actually some intersections between interaction and structure. Our identities as “working class” or “privileged” individuals may be structured by preexisting categories, yet those
identities are also performed every day in our interactions
with others. The structural perspective and the interactionist
perspective are not mutually exclusive when it comes to a discussion of class: They are complementary. Status inequality
is structured, categorical, and external; it is also interactionally created and sustained. Structure shapes interaction, and
interaction generates structure.
Contemporary sociologists have conducted studies that
make this connection clear. For example, Christine Mallinson
and Becky Childs (2007), who studied the linguistic patterns
of groups of black Appalachian women, found that the locations of group interactions tended to reinforce class divisions
in the larger society: The group of women who met formally at
a local church engaged in talk that reflected topics and vocabularies associated with higher SES, while the women who met
informally on a friend’s porch engaged in talk that reflected
topics and vocabularies associated with lower SES. The linguistic patterns in these “communities of practice” reinforce
class divisions within and between the groups.
All the information we gather at a glance is used to make
evaluations of others’ wealth, income, occupation, education,
and other categories that indicate status and prestige. In some
ways, it doesn’t matter whether we’re right—especially in
anonymous public places like airports. You should be aware,
however, that you do use these cues to evaluate the status of
others in split seconds and that you act on those evaluations
every day. Maybe you chose to stand on the bus or on the subway rather than sit next to someone who didn’t look quite
“right”—whatever that means to you. Often, we end up falling back on stereotypes that may lead us to false conclusions
about a person’s status or character. When it comes to everyday class consciousness, appearances are sometimes deceiving, but they are always consequential.
DATA WORKSHOP
Analyzing
Everyday Life
Everyday Class Consciousness
When we are out in public places, we can
quickly gather bits of information about
other people in the social environment.
These “data” are useful in forming judgments and evaluations about them. Even the smallest
presentational details can tell us something about who
they are. So, how do you know which social class other
people belong to? How do you feel about the fact that
others will also be trying to figure out your class status?
Do the assessments we make about others (and that they
make about us) influence our thoughts, attitudes, and
behavior? What are the consequences of everyday class
consciousness?
In this Data Workshop you will be conducting participant observation research to understand more
about how we size up other people in terms of their
socioeconomic status. Return to the section in Chapter 2 for a refresher on ethnography/participant observation research methods. First, choose a location to be
the field site for your study; it should be a busy public
place with a variety of passersby. You will want to be
both a participant and an observer in the setting. So, for
example, you could pretend to be waiting for someone
at the airport, sitting in the food court at the mall, or
standing in line at the post office. Next, you’ll want to
make some discreet but in-depth observations about a
small number of people in the setting. One way to take
a simple sample of the population is to select every seventh or tenth person who walks by you. Spend several
long moments looking closely at him or her. Ask yourself quickly: What class status do you think this person
holds? Don’t think too long at this point; just register your guess. Continue this process as you observe
another three or four people. Now it is time to write
some ethnographic field notes, preferably while you’re
still in the field, or as soon as possible afterward. You’ll
want your notes to include as many details as possible
about the people you selected.
Consider the following questions as you analyze
your data. What kinds of things did you observe about
others that helped inform your evaluation of their class
status—height, weight, race, age, gender, hairstyle, tattoos, piercings, watch or other jewelry, or makeup? Perhaps their style of dress, the colors, fabrics, or logos on
a T-shirt, hat, purse, sunglasses, or shoes caught your
attention. Did you notice anything else, such as the person’s posture, voice, or mannerisms? If you observed
someone on the street, did you see the car he or she was
driving? What was its make, year, and condition? Did
you notice other status clues in any accessories the person had—a laptop or smartphone, a baby stroller or shopping bags? How did the setting itself (mall, post office,
airport) influence your assumptions about their social
class standing?
There are two options for completing this Data Workshop:
PREP- PAIR- SHARE Conduct your participant observation research according to the instructions. Prepare
some ethnographic field notes that you can refer to in
class. Get together with one or more of your fellow students and share your experiences. Note similarities and
differences in the criteria used by each group member to
determine the social class of the people they observed.
DO- IT-YOURSELF Conduct your research in a public
place and write a three- to four-page essay describing
your observations of four to five people from the field site.
Answer the questions in the preceding section, and make
specific reference to your field notes as the data to support your analysis (remember to attach the field notes to
your paper). What are the consequences of everyday class
consciousness? How does it affect your perceptions, attitudes, and behavior?
Socioeconomic Status
and Life Chances
Belonging to a certain social class brings such profound consequences that it’s possible to make general predictions about
a person’s life chances in regard to education, work, crime,
family, and health just by knowing his or her SES. The following discussion may help you appreciate the respective privileges and hardships associated with different levels of the
social hierarchy.
Family
Sociologists know that people are likely to marry or have longterm relationships with persons whose social and cultural
backgrounds are similar to their own—not because they are
Socioeconomic Status and Life Chances
195
IN RELATIONSHIPS
Socioeconomic Status and Mate Selection
196
ou say you don’t judge a book by its cover? You say it’s the
person who matters, and not the social categories he or
she belongs to? We may believe these things, but sociological
studies strongly suggest that we don’t act on them. When it
comes to dating, courtship, and marriage (“mate selection”
activities, as defined by social scientists), we tend to make
homogamous choices. Homogamy (“like marries like”)
means that we choose romantic partners based on our similarities in background and group membership. Despite the old
adage that “opposites attract,” decades of sociological research
show that we make choices based on similarities in race, ethnicity, religion, class, education, age—even height and levels of
physical attractiveness (Kalmijn 1998). Homogamy based on
socioeconomic status is especially clear: We tend to marry
HOMOGAMY the tendency
those who share the same
to choose romantic partners
economic and educational
who are similar to us in terms
backgrounds. This holds true
of class, race, education,
even if we practice heterogreligion, and other social
amy (marrying someone who
group membership
is different from us) in other
HETEROGAMY the
areas, such as race or religion.
tendency to choose romantic
Why is class-based homogpartners who are dissimilar
amy so prevalent?
to us in terms of class, race,
As it turns out, we have
education, religion, and other
relatively few opportunities
social group membership
to meet people of different
Y
socioeconomic backgrounds during the course of our everyday lives. At home, at school, on the job, at the coffee shop
or gym, we are likely to be surrounded by those who are
like us, classwise. Homogamy is more strictly enforced in
upper-class families than in other social classes. Those who
enjoy the privileges of wealth often want to make sure those
privileges continue into the next generation and may monitor their children’s activities by sending them to prestigious
schools and posh summer camps so that they don’t get the
opportunity to meet anyone but other privileged kids. This
helps ensure that wealth and power remain consolidated
within a relatively small community. If you spend all your
free time at the country club pool instead of getting a summer job at Starbucks or McDonald’s, your opportunities to
meet the hoi polloi are limited.
If we focus only on those in the public eye, it is easy to see
how limits on opportunity result in marriages between affluent and powerful families. This happens in political families.
For example, Julie Nixon, daughter of a former U.S. president, married David Eisenhower, grandson of another former
president. Kerry Kennedy, daughter of former attorney general Robert Kennedy, married (and later divorced) Andrew
Cuomo, son of former New York governor Mario Cuomo.
After the divorce, Andrew ascended to the New York governor’s mansion as well and found love again with Food Network star Sandra Lee. And it happens among celebrities,
whether movie stars (and now exes) Brad Pitt and Angelina
looking for such similarities, but simply because they have
more access to people like themselves. When you develop
ties to classmates, fellow workers, neighbors, and members
of clubs, these people may share your cultural background as
well as your social class. It is from such groups that marriage
and domestic partners most often come.
Social class also plays a role in the age at which people
marry: The average age of first marriage for women with
high school diplomas is twenty-five, while for women with
graduate degrees it is thirty. People with higher levels of education are also less likely to get divorced (Lewis and Kreider
2015; Wang 2015). The age at which people start a family and
the number of children they have are also related to educational attainment. The average age at which women with a
master’s degree or more have their first child is thirty, while
the average age for women with a high school diploma is just
twenty-four (Livingston 2015). Less educated women also
have a higher average number of births throughout their lifetime than more educated women. On average, women without a high school diploma have 2.8 children, whereas women
with a bachelor’s degree have about 1.9 children (U.S. Census
Bureau 2015a).
CHAPTER 7
Social Class: The Structure of Inequality
Health
Those at the bottom of the social class ladder are the least
likely to obtain adequate nutrition, shelter, clothing, and
health care and are thus more prone to illness. Often they
cannot afford to see a doctor, fill a prescription, or go to a hospital. Instead of preventing an illness from becoming worse,
they must wait until a health crisis occurs, and then they have
no option but expensive emergency room care. Health-care
Jolie, singers Beyoncé and Jay-Z, or NFL quarterback Tom
Brady and supermodel Gisele Bündchen. All practiced a
form of status homogamy by partnering with people from the
same social circles—other famous and wealthy celebrities.
Whether they met on set, at the yacht club, or at an awards
show, they met in a status-restricted setting to which not
everyone is eligible for entry.
Questions have arisen recently about how Internet technologies may facilitate—or impede—our tendency toward
homogamy. Dating apps allow people who occupy vastly
different social circles to meet online—and perhaps fall in
love. In this way, it would seem that Internet dating has the
potential to inhibit our off-line predilection for people who
belong to the same social groups as we do. On the other hand,
Internet dating can also assist us in choosing people who are
like us, in that certain sites cater to particular social groups:
J Date (for Jewish singles), The League (for Ivy Leaguers),
BlackPeopleMeet (for black singles), and even Trek Dating.
com (for Star Trek fans). As these and other such sites
specifically select for social group membership, they may
actually strengthen homogamous effects in online mate
selection processes.
Vast differences in class standing between marital partners are usually the stuff of fairy tales and fantasy. The “Cinderella story,” in which a low-status woman is romantically
“rescued” by a high-status man, is familiar to us all—yet
we likely have seen it happen only in storybooks and movie
reforms, such as those provided by the Affordable Care Act,
are meant to help change that pattern.
A recent study out of Stanford University found that for
men, the richest 1 percent live, on average, nearly fifteen
years longer than the poorest 1 percent. For women, the
gap in life expectancy was just over ten years (Chetty et al.
2016b). One factor that contributes to these disparities in
health is exercise. As education and income increase, so
does the likelihood of a person engaging in some physical
activity. For instance, only 24 percent of respondents living
below the poverty level report engaging in physical activity regularly, compared with 43 percent of those living at
the higher income level (CDC 2013a). Education may have
something to do with these disparities, as more knowledge
about the health benefits of exercise may lead to more active
participation. But we can also see exercise as a luxury for
Jay-Z and Beyoncé Knowles “Like marries like.”
theaters. Classics like Sabrina and Pretty Woman feature
low-status women being wooed by wealthy men. The only
touch of sociological reality in these tales is the portrayal of
women’s hypergamy and men’s hypogamy; that is, when
class boundaries are crossed,
women usually marry up HYPERGAMY marrying “up”
while men marry down. in the social class hierarchy
Take a look at the role of SES HYPOGAMY marrying
in your own mate selection “down” in the social class
activities: Are you homoga- hierarchy
mous or heterogamous?
those in higher social classes, who are not struggling with
the day-to-day efforts to survive that characterize the lives
of the poor.
Education
How children perform in school determines whether and
where they go to college, what professions they enter, and
how much they are paid. And generally, those with more education make more money. The median annual earnings for
those with advanced professional (medical and law) degrees
is $100,120, followed by doctoral degrees at $91,644, master’s
degrees at $65,881, bachelor’s degrees at $52,782, and high
school diplomas at $31,600 (U.S. Census Bureau 2017k). On
the surface, these earnings may seem fair. After all, shouldn’t
people with more education make more money? However, as
Socioeconomic Status and Life Chances
197
sociologists, we must probe further and ask some fundamental questions; for example, who has access to education, and
how good is that education?
One of the main goals of education is to make sure students get a chance to succeed both in school and in life. But
to meet this goal, schools would have to serve all students
equally, and they aren’t always able to do so. Schools with
low-income students often receive fewer resources, have
greater difficulty in attracting qualified teachers, and experience less support from parents (Fischer and Kmec 2004).
A student’s social class background will also influence her
attitude toward education. The higher the family’s SES, the
higher the student’s expectations for educational achievement. Students from higher social classes are expected to
complete more years of school and are more likely to attend—
and graduate—college than those from lower social classes
(Bozick et al. 2010; Reardon 2012). It’s not surprising to find
that 84 percent of high school graduates from high-income
families are enrolled in college, compared to 64 percent of
high school graduates from middle-income families and just
58 percent of high school graduates from low-income families (Figure 7.2). Even larger than the gap in college enrollment between the rich and poor is the gap in graduation
rates: Young adults from families in the top income group are
four times more likely to earn a bachelor’s degree or higher
within ten years of graduating high school than young adults
from families in the bottom income group (60 percent versus
15 percent) (Cahalan et al. 2016).
Although educational attainment is at an all-time high
in the United States, a high school education doesn’t mean
what it once did. College and advanced degrees are becoming more important. If the trends continue, fewer and fewer
jobs will be available to those without college degrees, and of
those jobs, fewer will support middle-class lifestyles. Yet not
all students are equally prepared for or able to afford a college education, which creates a risk that children from lower
socioeconomic backgrounds will slip farther down the social
class ladder.
Work and Income
In the past couple of decades, we have seen a widening
income gap between those at the top, middle, and bottom of
the scale (see Figure 7.3). According to a 2015 report, upperincome families are seven times more wealthy than middleincome families, and more than seventy times more wealthy
than lower-income ones (Pew Research Center 2015g).
Income is the product of work, and members of different
social classes, with unequal educational opportunities, tend
to work in different types of jobs.
At the bottom of the scale, members of the lower class generally experience difficulties in the job market and may endure
periods of unemployment or underemployment (working in a
job that doesn’t pay enough to support a person’s needs, is seasonal or temporary, or doesn’t make full use of their skills).
Among the lower class are people receiving a variety of forms
of government aid. In 2016, some 2.7 million people were
receiving Temporary Assistance for Needy Families (Office
of Family Assistance 2017) and 44.2 million were receiving
help from the Supplemental Nutrition Assistance Program
(U.S. Department of Agriculture 2017).
Members of the working ( lower-middle) class work for
wages in a variety of blue collar jobs. They can generally
earn a dependable income through skilled or semiskilled
100%
Percentage enrolled in college
High income
Middle income
Low income
84%
75%
64%
58%
50%
25%
0%
1975
1980
1985
1990
1995
2000
2005
2010
Figure 7.2 Percentage of High School Grads Enrolled in Two- or Four-Year College, by Income Level
SOURCE: U.S. Department of Education 2016b.
198
CHAPTER 7
Social Class: The Structure of Inequality
2014
Cumulative percent change since 1979
300%
250%
200%
Recession
Top 1 percent
96–99%
91–95%
81–90%
Middle fifth
Bottom fifth
153.9%
150%
100%
58.9%
45.9%
33.5%
27.6%
14.1%
50%
0%
-50%
1979
1983
1987
1991
1995
1999
2003
2007
2010
Figure 7.3 Change in Average Real Annual Household Income, by Income Group, 1979–2010
SOURCE: Gould 2014.
occupations, but they may also experience periods of unemployment tied to fluctuations in the economy, layoffs, and plant
closings.
While factory work and other types of skilled labor were
once enough to support a middle-class lifestyle, most middleclass jobs today are found in the service, information, and technology sectors. Most households here require two incomes to
maintain a comfortable lifestyle, and many middle-class jobs
require some sort of college degree.
Those in the upper-middle class tend to work in executive
and professional fields. Some members are business owners;
a small portion owns large farms or ranches. Others, known
as the “creative class” (Florida 2002)—architects, writers,
scientists, artists, professors, and engineers—tend to cluster
in “creative” cities, such as Austin, San Francisco, and Seattle.
Through exceptional success in any profession or art,
or sometimes through inheritance, one can join the upper
class. In the United States, the upper class is influential in
politics, business, and culture, largely because of its economic
privilege: In our highly stratified society, the top 1 percent
consistently captures nearly a quarter of all income. Since
the recession, the incomes of the top 1 percent have grown
37 percent, while the incomes of the bottom 99 percent have
only grown by 7.6 percent (Saez 2016).
As a result of the recent recession, workers—most often
in lower-middle and lower-class occupations—increasingly
find themselves engaging in what is termed “precarious
labor” (Kalleberg 2009). Precarious labor is work that is
uncertain, unpredictable, and unprotected, such as contract
labor, temporary work, or part-time work. Economic fluctuations often affect these workers first, placing them at greater
risk of layoffs because of downsizing and outsourcing.
Corporations seeking to cut costs have resorted to a variety
of strategies. Some have restructured their workforce and
made do with leaner payrolls, while others have relocated
their operations overseas in countries where labor costs
are lower. Both manufacturing and service jobs are subject
to downsizing and outsourcing, meaning that blue collar
and white collar workers—and even some higher-ranking
executives—are now vulnerable. Their jobs, and class status,
may be more precarious than ever before.
Criminal Justice
In general, people of lower SES are more likely to encounter
the criminal justice system, whether as a perpetrator or victim of a crime, than those of higher SES. But the statistics
are not as straightforward as they might seem. One influential study (Blau and Blau 1982) showed that while poverty is
associated with higher rates of violent crime, variables such
as dense population and anomie (a sense of alienation or lack
of social connections) have an even greater impact on crime
rates.
People in lower classes are often more visible, less powerful, and thus more likely to be apprehended and labeled as
criminals than those from higher social classes. There are
also differences in how crimes are prosecuted. White collar criminals are less likely to be arrested, prosecuted, or
convicted than ordinary “street” criminals (Schwellenbach
2008). White collar criminals (such as Enron heads Jeffrey
Skilling and the late Kenneth Lay, and Bernie Madoff, whose
Ponzi scheme bilked wealthy clients of billions of dollars) can
also afford the best legal representation and hence enjoy distinct advantages in the courtroom. If white collar criminals
Socioeconomic Status and Life Chances
199
are convicted, their sentences are likely to be lighter. Still,
while Enron’s Kenneth Lay avoided prison time by dying
of a massive heart attack several months before his October 2006 sentencing date, Jeffrey Skilling was sentenced to
twenty-four years in prison, and Madoff received 150 years
for his crimes.
Studies have claimed that 90 percent of inmates on death
row could not afford to hire a lawyer when they were tried (Lane
and Tabak 1991) and that the quality of representation, rather
than the actual facts presented in a trial, determines whether
someone is sentenced to death (ACLU 2003). Studies have also
shown that race and SES influence whether the death penalty
SOCIAL MOBILITY the
is sought. Prosecutors are more
movement of individuals or groups
within the hierarchical system of
likely to seek the death penalty if
social classes
the killer is black or if the victim
was white, while those who are
CLOSED SYSTEM a social
able to hire legal counsel are less
system with very little opportunity
to move from one class to another
likely to be sentenced to death.
Therefore, the intersection of race
OPEN SYSTEM a social system
and SES can dramatically affect
with ample opportunities to move
the outcome of criminal sentencfrom one class to another
ing (Phillips 2009).
INTERGENERATIONAL
Lower-class people are also
MOBILITY movement between
more likely to be the victims
social classes that occurs from
of violent crime. Statistics
one generation to the next
consistently show that poor
INTRAGENERATIONAL
people are more than twice as
MOBILITY the movement
likely
to be victims of violent
between social classes that
crime than those in higher social
occurs during the course of
an individual’s lifetime
class brackets (Harrell et al.
2014;
Truman and Morgan 2016).
HORIZONTAL SOCIAL
At the same time, people with
MOBILITY the movement of
lower SES are also more likely
individuals or groups within a
particular social class, most
to feel at risk of harassment by
often a result of changing
police. As both education and
occupations
income decreased, respondents
reported feeling more threatVERTICAL SOCIAL MOBILITY
the movement between different
ened by police; as education and
class statuses, often called either
income increased, they felt less
upward mobility or downward
threatened (Levinson 2002).
mobility
Social class affects more than
just our financial or material
state—it is intricately woven into the fabric of our lives. You
may once have concluded that differences in people’s education, work, family, or health were simply a matter of individual
preference or effort, or that each individual is responsible for
her own circumstances. While this may be true to some extent,
research shows that social class background has a profound
impact on one’s life chances, leading those with different statuses into very different life courses. This means that we can’t
take for granted whatever advantages or disadvantages we
might experience but should acknowledge how hierarchies of
inequality have helped create our particular social realities.
200
CHAPTER 7
Social Class: The Structure of Inequality
Social Mobility
How do people move from one social class to another? In
other words, how do they achieve social mobility? Sociologists use the concept of social mobility to measure movement within the stratification system of a particular society,
whether it’s a small town, a state, or a nation. In some societies, social mobility is highly restricted by formal or informal
rules. India’s caste system is an example of what sociologists refer to as a closed system: There is very little opportunity for social mobility among classes. The United States,
where social mobility is possible, is perceived to be an open
system. But that wasn’t always the case. In the period before
the Civil War, slavery was widespread, keeping African
Americans from climbing the social class ladder.
The movement of people among social classes can happen
in three ways: through intergenerational mobility, intragenerational mobility, or structural mobility. Intergenerational
mobility refers to the movement that occurs from one generation to the next, when a child eventually moves into a different
social class from that of her parents. Americans have always
placed great faith in the idea of economic mobility. Research
shows that Baby Boomers (the generation of children born
immediately after World War II) have, for the most part,
achieved upward intergenerational mobility: On the whole,
they amassed more wealth during the course of their lives
and consequently moved up the social class ladder.
Since then, however, mobility seems to have stalled and
in the last fifty years it has not gotten any easier to climb the
social class ladder, despite progressive social policy changes
that were intended to help more people. In fact, since the
1980s, it has gotten much harder (Carr and Weimers 2016).
New research has found that young adults today are significantly less likely than past generations of young adults to earn
more than their parents (Chetty et al. 2016a). Perhaps more
distressing is the finding that people born near the bottom
tend to stay near the bottom. Children raised in wealthy families can expect to make 200 percent more income than children raised in poor families and 75 percent more than those
raised in middle-class families (Mitnik and Grusky 2015).
Conversely, there are many mechanisms in place, such as
tax laws and social policies, that allow those at the top of the
ladder to protect their assets and pass them down to the next
generation, making it more difficult for the middle and lower
classes to improve their positions (Chetty et al. 2014).
Intragenerational mobility refers to the movement that
occurs during the course of an individual’s lifetime. In other
words, it is the measure between the social class a person is
born into and the social class status she achieves during her
lifetime. Intragenerational mobility can be measured in two
directions. Horizontal social mobility, which is fairly
common, refers to the changing of jobs within a social class:
A therapist who shifts careers so that he can teach college
experiences horizontal mobility. Vertical social mobility is
Social Mobility President Trump is flanked by his two eldest
children, Donald Trump Jr. and Ivanka Trump. In the United States,
it’s much easier to stay at the top than to move up.
movement up or down the social ladder and thus is often called
upward or downward mobility. If this same therapist marries
a president of a large corporation, he might experience upward
mobility. On the other hand, if he or his wife becomes unemployed, he might experience downward mobility. People are
far more likely to experience horizontal than vertical social
mobility.
Although we usually think of social mobility as the
result of individual effort (or lack thereof), other factors
can contribute to a change in one’s social class. Structural
mobility occurs when large numbers of people move up or
down the social ladder because of structural changes in society as a whole, particularly when the economy is affected by
large-scale events. For instance, during the Great Depression of the early 1930s, precipitated by the stock market
crash of 1929, huge numbers of upper- and middle-class
people suddenly found themselves among the poor. Conversely, during the dot-com boom of the late 1990s, developing and investing in new technologies made many people
into overnight millionaires. Both of these extreme periods
eventually leveled out. Still, many people in the Depression
era remained in their new class, never able to climb up the
social ladder again.
Poverty
Social mobility is most difficult—and most essential—for
those who live at the bottom of the socioeconomic ladder. In
this section, we look at what it means to experience poverty
in the United States.
Poverty can be defined in relative or absolute terms.
Relative deprivation is a comparative measure, whereby
people are considered impoverished if their standard of
living is lower than that of other members of society—for
example, a retail clerk who works part-time for minimum
wage might be considered among the working poor compared
with a neurosurgeon whose salary places her comfortably in
the upper-middle class. Many communities are characterized by such dual realities. Absolute deprivation, on the
other hand, is a measure whereby people are unable to meet
minimal standards for food, shelter, clothing, and health
care. In the African country of Swaziland, for example, more
than 28 percent of adults are living with HIV/AIDS. Many
lack access to health care, exacerbating the HIV epidemic
and making this country among the lowest in terms of life
expectancy, averaging less than fifty-three years (Central
Intelligence Agency 2017). Hunger, malnutrition, and the
inability to afford medications are some of the basic indicators of absolute poverty.
In the United States, the federal poverty line—an absolute measure, calculated annually—indicates the total annual
income below which a family
would be impoverished. These STRUCTURAL MOBILITY
figures are derived from either changes in the social status of
the poverty thresholds estab- large numbers of people as a
lished by the Census Bureau or result of structural changes in
the guidelines determined by society
the Department of Health and RELATIVE DEPRIVATION a
Human Services. In 2017, the relative measure of poverty based
poverty threshold was $24,600 on the standard of living in a
for a family of four, $20,420 for a particular society
family of three, $16,240 for a fam- ABSOLUTE DEPRIVATION an
ily of two, and $12,060 for an indi- objective measure of poverty,
vidual (Federal Register 2017). In defined by the inability to meet
fact, families making much more minimal standards for food,
than these amounts, although not shelter, clothing, or health care
officially qualifying as below the FEDERAL POVERTY LINE
poverty line, might still be unable federal index that defines
“official” poverty in the United
to afford some basic necessities.
How many people fall below States based on household
income; updated annually
the poverty line? The numbers
are startling, given that we usually think of the United States as a wealthy nation. In 2016,
12.7 percent of the population, or 40.6 million people, were
considered to be living in poverty (Semega, Fontenot, and
Kollar 2017). During the past forty years, the percentage of
people living in poverty has fluctuated in the low teens, but
it has never dipped below 10 percent. In fact, the number has
occasionally risen to more than 15 percent, as it did in 2009
and 2011, while in the late 1950s it rose to as high as 22 percent
(see Figure 7.4).
Contrary to popular myth, most people living in poverty
are not unemployed; this is why they are often categorized
as among the working poor. The annual earnings of a fulltime worker making $7.25 an hour (the prevailing federal
minimum wage since 2009) still put him below the poverty
line if he is trying to support a family. In fact, at no time in
its nearly eighty-year history has the federal minimum wage
Poverty
201
50
Recession
40.6
million
Numbers in millions, rates in percent
45
Number in poverty
40
35
30
25
20
Poverty rate
15
12.7%
10
5
0
1960
1965
1970
1975
1980
1985
1990
1995
2000
2005
2010
2015
Figure 7.4 Number in Poverty and Poverty Rate, 1959–2016
SOURCE: Semega, Fontenot, and Kollar 2017.
been sufficient for a worker to exist above the poverty line with
a dependent, such as a child, unemployed spouse, or family
member. According to researchers, more than 80 percent of
low-income minimum-wage workers, even if they are working full-time, are not earning enough to guarantee a decent
standard of living, and many cannot afford some of the basic
necessities (Wicks-Lim and Thompson 2010).
The poverty line has often been criticized because of the
way it is uniformly applied without regard to regional or
other differences. For instance, a family living in Washington, DC, might need two or three times as much income as
a family in Des Moines, Iowa, for expenses like rent, transportation, health insurance, and child care (exceptions are
made for Alaska and Hawaii, both states with extremely high
costs of living). In addition, some families may be eligible
for some form of government assistance, such as the Supplemental Nutrition Assistance Program (SNAP) or the earned
income tax credit (EITC), which makes a difference in the
total amount of their household money. Many working families thus live close to the edge and struggle to make ends meet
but are not included as part of the official poverty statistics
(Gould, Cooke, and Kimball 2015; Sherman 2012; Waldron,
Roberts, and Reamer 2004).
Poverty is also more prominent among certain population
groups (Figure 7.5). For instance, poverty rates are higher
among blacks (22 percent) and Hispanics (19 percent) than
Asians (10 percent) or whites (9 percent) (Semega, Fontenot,
and Kollar 2017). They are higher for the elderly, disabled, and
those who are foreign born, as well as for women, children,
and single-parent households. By geographic region, poverty
202
CHAPTER 7
Social Class: The Structure of Inequality
is highest in the South, though there are concentrations of
people living in poverty in every region of the country, in inner
cities, in rural areas, and also in suburbs (Plumer 2013).
Social Welfare and Welfare
Reform
Some of the most heated debates about the nature of poverty involve how or even whether society should help those
who are impoverished. Some argue that government assistance lifts people out of poverty and helps them become selfsupporting; others say that it fosters a dependence on aid and
causes further problems.
The idea behind the current American welfare state,
which consists of such programs as Social Security, unemployment insurance, and Temporary Assistance for Needy
Families (TANF), was first proposed by President Franklin D. Roosevelt during the Great Depression. These programs, collectively called the New Deal, were a response to a
national crisis and were meant to serve as a safety net for citizens, helping them in times of adversity or old age, poverty,
or joblessness. The 1960s ushered in a new war on poverty. A
second wave of programs, such as Medicaid and Head Start,
intended to solve a variety of social and economic problems,
was proposed by President John F. Kennedy and instituted
by President Lyndon B. Johnson as part of his Great Society
program in 1964.
The welfare system attempted to be fair by providing
uniform, standard benefits to all the nation’s needy without
40%
White, non-Hispanic
Blacks
Asians
Hispanics
Percentage in poverty
30%
Under 18
Aged 18−64
Aged 65+
Male
Female
22.0
19.4
20%
18.0
14.0
11.6
10%
0
8.8
10.1
Race
11.3
9.3
Age
Sex
Figure 7.5 Poverty in the United States by Selected Characteristics, 2016
SOURCE: Semega, Fontenot, and Kollar 2017.
regard to their personal circumstances and with no time
limit. Social Security and Medicaid lifted aging retirees and
others with medical issues out of poverty, and programs like
Head Start and Upward Bound offered educational support
for poor children. Food stamps, now called SNAP, improved
nutrition for those with limited incomes, and job-training
programs helped the poor gain marketable skills. By 1970, the
poverty rate had declined from 22.2 percent to 12.6 percent
(Califano 1999), the fastest it has ever dropped.
In the 1980s, political opinion turned against social welfare
programs despite their successes. Critics claimed that these
programs were responsible for creating a permanent underclass of people living off government checks—some receiving benefits they didn’t deserve—and essentially discouraging
them from seeking work. Much of the rhetoric surrounding
welfare programs stems from concerns about federal spending. People commonly assume that welfare constitutes a large
portion of the federal budget, when in fact only 10 percent of the
federal budget in 2015 ($362 billion) was spent on safety net
programs such as the earned income tax credit, Supplemental
Security Income for the elderly and disabled poor, low-income
housing assistance, and unemployment insurance (Center on
Budget and Policy Priorities 2016). Compare that with Social
Security (about 24 percent of spending, or $888 billion) or
defense and the war on terror (about 16 percent of spending, or
$602 billion) (Figure 7.6).
In response to criticism of welfare programs, reforms
arrived in the 1990s. Under President Bill Clinton, the Personal Responsibility and Work Opportunity Reconciliation
Act was passed into law in 1996. Often referred to as the
Welfare Reform Act, it ended the concept of “entitlements” by
requiring recipients to find work within two years of receiving assistance and imposing a limit of five years as the total
amount of time in which families could receive assistance.
The act also decentralized the federal system of public assistance, allowing individual states to design their own programs, some of which would deny or reduce certain benefits
and impose their own criteria for eligibility. The rationale
was to encourage people on welfare to take responsibility
for working themselves out of poverty. In 2003, Congress
approved changes to the act, requiring an even larger percentage of recipients to take jobs and work longer hours.
Total spending: $3.7 trillion
Social Security:
24%
Other: 4%
Interest on debt: 6%
Medicare,
Medicaid,
and CHIP:
25%
Science: 2%
Education: 3%
Transportation: 2%
Benefits for federal
retirees and veterans:
8%
Safety net
programs:
10%
National
defense:
16%
Figure 7.6 Federal Spending, 2015
SOURCE: Center on Budget and Policy Priorities 2016.
Poverty
203
While welfare reform has been an economic “success”
in terms of reducing the number of people on welfare, there
is still a great deal to be learned about its success or failure in transforming the lives of the poor. Evidence suggests
that moving from welfare to work does not increase income
levels—in other words, federal assistance is merely replaced
with an equally low-paying job, which has the effect of keeping families beneath the poverty line once they’re off welfare.
The reasons for this—the increased costs of child care, health
insurance, and transportation—make it difficult for former
welfare recipients to succeed outside the system (Hao and
Cherlin 2004; Hays 2003; Slack et al. 2006).
As the twentieth anniversary of Clinton’s welfare reform
approached, sociologists Kathryn Edin and H. Luke Shaefer
began investigating what had happened to families and individuals affected by welfare reform—in other words, those
who had “maxxed out” their states’ benefit caps and who were
on their own, without the social safety net that social welfare
programs had once provided (their research centered on
Cleveland, Ohio, and environs). In their book, $2 a Day: Living on Almost Nothing in America (2016a), Edin and Shaefer
report that while welfare rolls have declined over 75 percent
since 1996, the number of Americans living in absolute poverty has skyrocketed to approximately 1.5 million families
(including 3 million children). Especially in the wake of the
Great Recession, full-time, well-paid jobs are hard to find,
and with neither cash assistance from welfare programs nor
sufficient earnings from stable work, poor people are unable
to meet even the most basic needs of their families: “[The]
biggest problem—by far—has been the lack of access to a cash
safety net—money—when failing to find or keep a job. In 21stcentury America, a family needs at least some cash to have
any chance at stability. Only money can pay the rent (though
a minority of families get subsidies via a housing voucher).
Only money buys socks, underwear, and school supplies.
Money is what’s needed to keep the utilities on” (Edin and
Shaefer 2016b).
With significantly less cash from work, TANF, or other
sources, how are the truly disadvantaged getting by? In 2014,
plasma “donations” (sales, really, of a vital bodily fluid) hit an
all-time high of 32.5 million, tripling since 2004 (Edin and
Shaefer 2016b). Food pantry usage almost doubled in the same
time period, to a high of close to 7 million families (Barrocio
and Shaefer 2016). They live with friends or in their cars or on
the streets. In other words, without a robust social safety net,
the poorest of our citizens are not getting by.
Support for a government
social safety net to help the
CULTURE OF POVERTY
poor has long been split, often
entrenched attitudes that
along political lines. In 2015,
can develop among poor
a majority of 55 percent said
communities and lead the poor
that
helping people escape
to accept their fate rather than
poverty is a major role of the
attempt to improve their lot
government, jumping as high
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Falling through the Safety Net Two women donate plasma in
Eagle Pass, Texas. Plasma donations have skyrocketed in recent
years.
as 72 percent for Democrats compared to just 36 percent of
Republicans (Pew Research Center 2015b). Americans are
similarly divided when it comes to perceptions of the impact
of government aid to the poor: While nearly half (49 percent)
of all people say government aid to the poor “does more good
than harm because people are unable to escape poverty until
basic needs are met,” nearly the same proportion (44 percent)
feel it “does more harm than good by making people dependent
on the government” (Pew Research Center 2015e).
Americans remain conflicted in their opinions about
people living in poverty. Overall, 53 percent say that circumstances beyond one’s control are more often to blame if
a person is impoverished, while about a third (34 percent)
say that an individual’s lack of effort is more often to blame
(Pew Research Center 2016a). Still, 37 percent of registered
voters acknowledge that hard work in itself is no guarantee of
success (Pew Research Center 2016c).
The “Culture of Poverty”
and Its Critics
Some argue that what keeps people impoverished is not public policy but rather the result of entrenched cultural attitudes. Oscar Lewis (1959) first promoted the idea of a culture
of poverty after he studied poor Hispanics in Mexico and
the United States. Lewis suggested that the poor, because
they were excluded from the mainstream, developed a way of
life that was qualitatively different from that of middle-class
groups that allowed them to cope with the dire circumstance
of poverty. This way of life includes attitudes of resignation
and fatalism, which lead them to accept their fate rather
than trying to improve their lot. It also emphasizes immediate gratification, making it difficult for impoverished people
to plan or save for the future or to join trade unions or community groups that might help them improve their situation.
ON THE JOB
Get a Job! Minimum Wage or Living Wage?
T
here are many misconceptions about people living
in poverty, and one is that they’re in such conditions
because they’re unwilling to work. What many fail to realize is that working, even full-time at forty or more hours per
week, may not be enough to lift people and their families out
of poverty. So telling someone to just go get a job (assuming
work is available) may be shortsighted. While unemployment and underemployment are both issues in themselves,
full-time employment in a minimum-wage job can also be
problematic.
Who are minimum-wage workers? While the common perception is that they are predominately teenagers or other young
people working part-time, the average minimum-wage worker
is thirty-six years old, female, and working full-time. Fully
89 percent of minimum-wage workers are at least twenty, and
37 percent are over forty (Cooper and Essrow 2015). They work
largely in service industries such as hospitality and retail and
are particularly concentrated in the fast-food sector.
First passed into law as part of the New Deal in the years
following the Great Depression, the federal minimum wage—
the lowest hourly amount an employer is required to pay
workers—is considered a fundamental measure to protect
workers from exploitation. Since 2009, the federal minimum wage has been set at $7.25 per hour (though individual
states may mandate higher minimum wages, as many states
currently do). At the federal rate, a full-time minimum-wage
worker earns approximately $1,256 per month before taxes.
Despite increases over the years, the minimum wage has not
kept pace with inflation. There are other problems as well.
When adjusted for real dollars, the hourly minimum wage is
worth $4 less today than in the late 1960s, making it increasingly difficult to survive on minimum wage. In 2015, 8.6 million
workers were among the working poor, people who spent at
least twenty-seven weeks in the labor force but who still didn’t
make enough to escape poverty, including nearly 12 percent of
service workers (U.S. Bureau of Labor Statistics 2017l).
In response, there is a growing movement to establish a
“living wage” instead of a minimum wage. Whereas the minimum wage is defined as pay sufficient for basic survival, a
living wage is defined as the minimum income necessary for
a decent standard of living. Most consider it the minimum
income necessary to obtain not only food, clothing, and shelter, but also utilities, transportation, health care, education,
and savings for retirement. A living wage, then, might vary
depending on the community and its cost of living, but it can
run from 50 to 150 percent higher than a minimum wage (or
from about $11 to about $18 if we use the federal minimum
as a starting point). More than 125 U.S. municipalities have
The Fight for $15 Low-wage workers in Los Angeles protest for
a $15 per hour nationwide minimum wage.
already passed some form of living wage ordinance since the
first one was instated in Baltimore in 1994 (National Employment Law Project 2011; Neumark 2004), including such major
cities as Seattle, St. Louis, Philadelphia, and Miami. Activists
in dozens more cities across the country, both large and small,
have launched living wage campaigns, the largest of which is
“Fight for $15,” a movement that seeks to turn the minimum
wage into a living wage by raising it to at least $15 per hour
everywhere. Among some of the most high profile are living
wage movements in Los Angeles and New York City, both
places with millions of low-wage workers and high costs of
living (Kirkham and Hsu 2014).
In the wake of more cities passing local minimum wage
ordinances, some of America’s biggest retail firms have also
followed suit. Walmart, the nation’s largest private employer,
raised wages for its lowest-paid workers to $10 per hour in
2016. This was seen as something of a victory, although activists were pushing for a starting rate of $15 per hour, a figure
that is closer to a living wage. Other retailers soon did likewise,
including McDonald’s, Target, and Gap, Inc. Costco and IKEA
went even higher, to $12 per hour (Gustafson 2015). Still, none
of these rates meets the demands of the living wage activists.
Debates about raising the federal minimum wage have
persisted over many decades. It is a complex issue that brings
up many questions about whether higher wages will also lead
businesses to increase consumer prices, lay off workers, or
relocate to where labor is less expensive. More important,
will raising the minimum wage or establishing a living wage
help reduce poverty in America and provide millions more
working people with a decent standard of living? Your future,
or that of someone you know, is likely at stake.
Poverty
205
Once such a culture is formed, Lewis argued, it takes on a life
of its own and is passed on from parents to children, leaving
them ill-equipped to change.
The culture of poverty theory was later adopted by other
social scientists (Banfield 1970) and applied to Americans
living in poverty, particularly those in inner cities. Not surprisingly, though, the theory has been met with considerable controversy, in part because it suggests that there is
little point in trying to eradicate poverty because it’s more a
problem of culture (attitudes, lifestyle, and behavior) than of
economics. By focusing on individual character and personality, the theory tends to blame the victims of poverty for their
own misfortunes while overlooking the force of their social
conditions.
The tendency to see victims of social injustice as deserving of their fates is explained by what social psychologists call
the just-world hypothesis. According to this argument, we
have a strong need to believe that the world is orderly, predictable, and fair in order to achieve our goals in life. When we
encounter situations that contradict this belief, we either act
quickly to restore justice and order or persuade ourselves that
no injustice has occurred. This can result in assuming that
victims have “asked for it” or deserve whatever has befallen
them. This attitude is continually reinforced through the
morality tales that are a ubiquitous part of our news and
entertainment, which tell us that good is rewarded and evil
punished.
The just-world hypothesis, developed by Melvin Lerner
(1965, 1980), was tested through a series of experiments that
documented how people can convince themselves that others
deserve what they get. In these experiments, cash prizes were
randomly distributed to students completing the exact same
tasks in the exact same way. Observers, however, judged the
cash recipients as the more deserving, harder workers. Other
researchers (Rubin and Peplau 1975) have found that people
with strong beliefs in a just world tend to “feel less of a need to
engage in activities to change society or to alleviate the plight
of social victims.” In the face of poverty, many simply become
apathetic. It is important to be aware of our own tendencies to
follow such thinking, so that we might avoid becoming blind
to others’ misfortunes.
Another problem with the
culture of poverty theory is that
JUST-WORLD HYPOTHESIS
it lacks a certain sociological
argues that people have a
imagination. It fails to take into
deep need to see the world as
account the structural factors
orderly, predictable, and fair,
that shape culture and are part of
which creates a tendency to
the preexisting problem in which
view victims of social injustice as
impoverished individuals find
deserving of their fates
themselves. Dalton Conley (2002)
RESIDENTIAL SEGREGATION
argues that to solve the problem of
the geographical separation
poverty, we must examine wealth
of the poor from the rest of an
as well. A social system that
area’s population
allows extremes of both wealth
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Social Class: The Structure of Inequality
and poverty (as ours does) reveals structural reasons why poverty persists, such as laws that protect the inheritances of the
wealthy but provide few breaks for working families. Research
like Conley’s helps us understand that there are alternative
explanations for why people are poor and even suggests that
extreme wealth ought to be conceptualized as a social problem
similar to that of extreme poverty. Especially in the United
States, the rise of what Thomas Piketty (2014) calls “supermanagers” earning “supersalaries” has meant that the top
1 percent of the population (CEOs, high-level money managers, and other professionals) earn an average of twenty-five to
thirty times what the other 99 percent earn (Luhby and Yellin
2016). This idea resonated with the Occupy Movement and
other activists who question the health of an economic system
in which just 1 percent of the population has amassed so much
of the nation’s money and power.
The Invisibility of Poverty
Although we are used to seeing televised images of abject poverty from overseas—crying children with bloated bellies and
spindly limbs in Asia, Africa, or Latin America—we rarely see
similar images from the United States. While it may be true
that few Americans are as impoverished as people living in
Zimbabwe, Haiti, or Honduras, some 41 million Americans
lived below the poverty line in 2016 (Semega, Fontenot, and
Kollar 2017). That’s more than 12 percent of the population of
the wealthiest nation in the world. How can such large numbers of people remain all but hidden to their fellow Americans? What makes poverty invisible? Consider some of these
factors.
RESIDENTIAL SEGREGATION One factor is residential
segregation—the geographical isolation of the impoverished
from the rest of the city (or in the case of rural areas, from any
neighbors at all). Such segregation often occurs along racial
as well as socioeconomic lines, further exacerbating class
divisions (Massey and Denton 1993). In the phrase “wrong
side of the tracks,” used to describe poverty-stricken neighborhoods, there is usually a racial connotation as well, since
railroad tracks traditionally served as boundaries that kept
black neighborhoods separated from white ones in the nineteenth century (Ananat 2005).
Residential segregation is accomplished most notably
through public housing projects, which are typically highdensity, low-income apartment complexes in urban areas,
funded and managed by the Department of Housing and
Urban Development (HUD). Living in these apartment complexes, many of which are in high-crime neighborhoods and
are poorly maintained, can be dangerous as well as unpleasant. But when housing authorities attempt to reintegrate
low-income tenants into other parts of town, neighbors often
complain, vociferously, that they do not want “those” people in
their neighborhood.
Table 7.2 Theory in Everyday Life
Perspective
Approach to Social Inequality
Case Study: Poverty
Structural
Functionalism
Social inequality is a necessary part of
society. Different reward structures are
necessary as an incentive for the best
qualified people to occupy the most
important positions. Even poverty has
functions that help maintain social order.
Poverty is functional for society: The poor take otherwise
undesirable jobs and housing, purchase discount and
secondhand goods, and provide work for thousands, including
social service caseworkers and others who work with the poor.
Conflict Theory
Social inequality creates intergroup
conflict—poor and rich groups have
different interests and may find
themselves at odds as they attempt to
secure and protect these interests.
Social welfare programs that assist the poor are funded by
tax dollars, which some wealthy citizens may be reluctant to
provide because taxes reduce their net income. This can create
conflict between rich and poor groups in society.
Social inequality is part of our
presentation of self. We develop
everyday class consciousness as a way
to distinguish the status of others.
Poor and wealthy persons have differential access to
the “props” used to project particular versions of self. In
particular, professional clothing such as business suits can
be too expensive for poor individuals to purchase, which
can put them at a disadvantage in job interviews for which a
professional image is necessary. Organizations like Dress for
Success provide professional clothing for those who can’t
afford it, leveling the playing field a bit in terms of impression
management.
Symbolic
Interactionism
Residential segregation is also exacerbated by the practice of “redlining,” in which banks and mortgage lenders
identify high-risk areas (usually low-income or minority
neighborhoods) and either refuse mortgages to applicants
from those neighborhoods or offer loans at prohibitively
high rates. Redlining keeps low-income people from acquiring assets (such as real estate) that might allow them to rise
out of poverty and move to a more affluent neighborhood.
Though redlining is technically illegal, there is evidence
that it is still practiced today in banking, insurance, and
other industries, disproportionately affecting the poor and
minorities (Wilson 2009). In one instance, a major mortgage company, MidAmerica Bank, settled a redlining case in
Chicago by agreeing to open more branches in low-income
and minority neighborhoods and to include consumers from
those communities in the bank’s advertising campaigns,
which had previously targeted only buyers at higher income
levels.
POLITICAL DISENFRANCHISEMENT People living in
poverty may also remain invisible to the larger society because of their lack of political power. Disenfranchisement
is a correlate of poverty: The impoverished are less likely
to vote or otherwise participate in political life (Kerbo
and Gonzalez 2003). When everyday life is a struggle, it is
difficult to muster the extra energy necessary to work for
political change. The impoverished may also feel that the
system has not served them; if
the government ignores their DISENFRANCHISEMENT
interests, why bother to become the removal of the rights of
involved? Because of their lack citizenship through economic,
political, or legal means
of involvement, the impoverished lack political clout and the
resources to make their plight a high-profile political priority. Politicians at the local and national levels have little
motivation to address their needs, because as a constituency
the impoverished wield less power than such groups as
senior citizens, “soccer moms,” and small-business owners. When the impoverished do organize politically, even
their successes may not be well known. One group, Mothers
of East Los Angeles (whose motto includes the phrase “not
economically rich, but culturally wealthy”), has been successfully protecting its neighborhood from environmental
degradation and exploitation for decades. The group has
rebuffed plans to build a prison, toxic waste plants, and an
oil pipeline near homes and schools in its community. But
have you ever heard of it?
High-profile occasions, such as political conventions and
major sporting events, put a media spotlight on city streets.
In the run-up to the 2016 Olympics in Rio de Janeiro, Brazil,
city officials and representatives of the International Olympic
Committeee promised that construction and infrastructure
projects would benefit not just wealthy international tourists coming to the Games but also the impoverished favela
Poverty
207
(or slum-dwellers) who make
up almost 25 percent of Rio’s
access to computer and Internet
population. In reality, though,
technology, both globally and
the “improvements” either took
within the United States
place in already affluent areas
or demolished favela housing
without plans for replacement or relocation. So favela residents became activists themselves, marching in the streets
to demand inclusion in government decision making. Favela
advocacy groups helped craft “Agenda 2017,” a plan for
improved services and human rights protections for poor
residents and neighborhoods (Waldron 2016). Activism like
this can turn previously invisible communities into forces to
be reckoned with politically.
DIGITAL DIVIDE the unequal
THE DIGITAL DIVIDE In a postindustrial economy, most
people will have to demonstrate a certain level of computer
proficiency in order to secure a job. One way or another, the
majority of jobs in contemporary society involve computers,
so it’s likely you’ll have to know how to use certain programs
to do your work, whatever it may be. Because you are attending college, you’ll probably be lucky enough to acquire some of
these skills in the course of your education. But not everyone
has the same opportunities, and many Americans lack the
basic computer literacy, experience, and access necessary
to compete in a job market that increasingly demands such
skills. This inequality in access to and use of digital technology is known as the digital divide.
The hierarchies of inequality in the larger society—such as
socioeconomic status, race, age, and educational attainment—
all shape one’s access to technology (Glaser 2007). For
example, while 88 percent of all adults in the United States
use the Internet regularly, there are differences in access
among various demographic groups. In 2016 there were lower
Internet usage rates among households with incomes under
$30,000 (79 percent), those with a high school education or
less (68 percent), and seniors (64 percent) (Pew Research
Center 2017a). Similarly, while nearly all adults (97 percent)
with an income over $100,000 own a desktop or laptop computer, only 56 percent of those with an income of less than
$30,000 do (Anderson 2017).
With the rise in popularity and availability of smartphones,
more underrepresented groups are gaining Internet access.
Still, some researchers expect the digital divide between the
“haves” and the “have-nots” to continue and even expand into
the next decades (Pew Research Center 2017a). These disparities mirror the contours of other sorts of social inequality, especially because technology requires resources—funds
to purchase devices and the means to get online. Those higher
up the social class ladder have more of these resources than
the working poor or underclass. The digital divide is really
about the benefits of having technological competence and
access, especially as it relates to the additional opportunities
and advantages it brings. Most important, the digital divide
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Social Class: The Structure of Inequality
matters in the areas of education and the job market. Internet
access and proficiency are quickly becoming a requirement
for both finding and keeping a job, meaning that those without
such access or proficiency are at a disadvantage (Smith 2015).
HOMELESSNESS In certain situations, the people who
are most impoverished are deliberately removed from public view. Police are sometimes ordered to scour the streets,
rousting the homeless and herding them out of sight, as
they did in 1988 in New York City’s Tompkins Square Park
(an infamous riot ensued).
Mostly, though, the homeless remain invisible. We don’t
know exactly how many homeless live in the United States.
The Census Bureau focuses its population counts on households, so the homeless living in long-term shelters may get
counted, but not those on the streets. One recent estimate is
that at least 2.5 to 3.5 million people (approximately 1 percent of the U.S. population) will experience homelessness at
least once during a given year, with an additional 7.4 million
people living doubled up with others out of economic necessity (National Law Center on Homelessness and Poverty
2015). The recent recession left many people unemployed and
their finances drained, creating a surge in homelessness that
included many who were formerly among the middle classes.
“We have this emergence of a very visible and very large homeless population in the shadow of tremendous affluence,” said
Jennifer Friedenbach, executive director of the Coalition
on Homelessness in San Francisco (Gee et al. 2017).
Each year, the city of New York attempts to measure
the number of homeless men and women. Volunteers comb
the streets in the overnight hours, making note of all those
they find sleeping on park benches or in building stairwells.
They do not, however, enter abandoned buildings or subway
tunnels, where many of New York’s homeless seek shelter.
Counting the Homeless Volunteers speak with a homeless man
on a subway for the all-night Homeless Outreach Population
Estimate (HOPE). The goal is to obtain an estimate of individuals
living on the street in New York City in order to help the
government provide better services for the homeless population.
The 2016 count of the New York City homeless population
found that nearly 2,800 people were living on the city’s streets
(NYC.gov 2016). Another 62,435 were living in shelters,
including more than 15,000 families with 23,764 children;
this number is nearly 80 percent higher than it was ten years
ago, largely due to a lack of affordable housing (Coalition for
the Homeless 2017). Although this is sometimes a difficult
population to locate and there may be questions about the
accuracy of reports, such counts help the city estimate its
needs for homeless services in the coming year.
The homeless also remain invisible to most of us because
of our own feelings of discomfort and guilt. John Coleman, a
former college president and business executive, discovered
this when he lived in poverty, if only temporarily, on the streets
of Manhattan. Coleman went “undercover” as a homeless man
for ten days and found that the minute he shed his privileged
identity, people looked at him differently—or not at all. During
his days on the streets, Coleman passed by and made eye contact with his accountant, his landlord, and a co-worker—each
looked right through him, without recognition. But he was not
invisible to everyone. Police officers often shook him awake to
get him moving from whatever meager shelter he had found for
the night. A waiter at a diner took one look at him and forced
him to pay up front for his 99-cent breakfast special. Other
homeless men, though, showed him kindness and generosity
(Coleman 1983).
To whom are the homeless (and others living in poverty)
most visible? Those who work with them: caseworkers, social
service providers, government bureaucrats, volunteers and
charity workers, clergy, cops, business owners (including
those who may not want to deal with them, as well as those
who may exploit them). And now, they are more visible to you.
With a sociological perspective, you can now see the
effects of social stratification everywhere you turn. And when
you recognize the multiple, complex causes of poverty—such
as limited educational and job opportunities, stagnating
wages, economic downturns, racism, mental illness, and substance abuse—it will no longer be as simple to consider each
individual responsible for his or her own plight. Finally, the
sociological perspective will give you the ability to imagine
possible solutions to the problems associated with poverty—
solutions that focus on large-scale social changes as well as
individual actions, including your own. Don’t let poverty
remain invisible.
Inequality and the
Ideology of the American
Dream
Ask almost anyone about the American Dream and they are
likely to mention some of the following: owning your own
home; having a good marriage and great kids; finding a good
job that you enjoy; being able to afford nice vacations; having a big-screen TV, nice clothes, or season tickets to your
team’s home games. For most Americans, the dream also
means that all people, no matter how humble their beginnings, can succeed in whatever they set out to do if they work
hard enough. In other words, a poor boy or girl could grow
up to become president of the United States, an astronaut,
a professional basketball player, a captain of industry, or a
movie star.
One problem with the American Dream, however, is that
it doesn’t always match reality. It’s more of an ideology: a
belief system that explains and justifies some sort of social
arrangement, in this case America’s social class hierarchy.
The ideology of the American Dream legitimizes stratification by reinforcing the idea that everyone has the same chance
to get ahead and that success or failure depends on the person (Hochschild 1996). Inequality is presented as a system
of incentives and rewards for achievement. If we can credit
anyone who does succeed, then logically we must also blame
anyone who fails. The well-socialized American buys into
this belief system, without recognizing its structural flaws.
We are caught in what Marx would call “false consciousness,”
the inability to see the ways in which we may be oppressed.
Nevertheless, it’s not easy to dismiss the idea of the
American Dream, especially when there are so many highprofile examples. Take, for instance, Oprah Winfrey. Born
in Mississippi in 1954, Winfrey endured a childhood of
abject poverty. In 2016, Forbes magazine listed her as #239
of the 400 richest Americans, with an impressive personal
The American Dream Oprah Winfrey’s meteoric rise from a
childhood of poverty to her position as one of the most powerful
celebrities in America is often cited as a prime example of the
American Dream. How does Oprah’s success represent the
exception rather than the rule?
Inequality and the Ideology of the American Dream
209
IN THE FUTURE
Why We Can’t Afford the Rich
A
s noted in other sections of this chapter, the wealth gap
is growing, both domestically and globally. The very rich
are getting richer, and everyone else, no matter how hard they
work, is either getting poorer or struggling to stay even. By
2012, the richest 1 percent of households in the United States
owned 42 percent of the country’s wealth, driven in large part
by the top 0.1 percent of households: Their share of the country’s wealth jumped from 7 percent in 1978 to 22 percent in
2012 (Saez and Zucman 2016). This is a problem not only for
those who are at the bottom of the economic hierarchy—it
is a problem for the entire
planet. This is the argument
WEALTH GAP the unequal
of Professor Andrew Sayer,
distribution of assets across
who makes a case for extreme
a population
wealth as a serious social
problem in his new book Why
We Can’t Afford the Rich (2016). For Sayer, the wealth gap is
about social justice (and injustice) in more ways than one. Not
only does inequality mean that some individuals and groups
suffer more than others in our society, but also the uberwealthy are a drain on the economy and a threat to the planet.
According to Sayer (2016), here’s why we can’t afford the
rich:
In contemporary capitalism, the super-rich usually get
and stay that way as a result of “wealth extraction” rather
than “wealth creation.” In other words, their money is less
likely to be the result of their own inventions, ideas, or
entrepreneurship; rather, they profit from what they (and
their ancestors) already own: capital gains and interest
from investments, rents, and royalties from inherited
properties. The truly rich extract wealth from others
through their control of money and property, while the
rest of us work in order to be able to give that money to the
already wealthy in the form of rent payments, interest on
debt, and surplus value from our labor.
With economic power often comes excessive and antidemocratic political influence. In other words, the
tiny group of disproportionately wealthy individuals
is also disproportionately powerful in other areas of
civic life. Of course, this isn’t news to anyone who read
Chapter 1: C. Wright Mills argues the same thing in
his theory of the power elite. It isn’t hard to see this
proposition in action in national, state, and local politics.
Who has the money to run for office (and win)? Usually,
it’s people who are already rich. Our forty-fifth president,
real estate mogul Donald J. Trump, and the billionaires
he appointed to important Cabinet and ambassador
positions are perfect examples.
The super-rich are super-consumers. This seems fairly
obvious—the more money they have, the more they
probably spend. But think about what this means if you
take it to its logical end point: Excessive consumption
means excessive use of scarce resources such as energy,
water, and raw materials such as lumber, metals, and
rubber. Not only does excessive consumption deplete
these resources, but it leads to waste and pollution as well.
Think of the many celebrities who have multiple homes
in various locales. Each of those homes needs electricity
to turn on the lights, irrigation systems to water the lawn,
wealth of $2.8 billion. In 2010, Forbes honored her as the
world’s most powerful celebrity (of 100), based on a composite that included earnings ($165 million that year) and
dominance across various media. In that same year, Winfrey launched her own independent cable network—the Oprah
MERITOCRACY a system in
Winfrey Network, or OWN. The
which rewards are distributed
accolades and awards span
based on merit
many categories. Not only is she
extremely successful as a media
mogul and personality, but she is also widely praised for her
philanthropic efforts and is admired as a symbol of what
can be achieved in pursuit of the American Dream. The problem is, we tend to think of her as representing the rule rather
than the exception. For most Americans, the rags-to-riches
upward mobility she has achieved is very unrealistic.
Though popular opinion and rhetoric espouse the
American Dream ideology or that the United States is a
meritocracy (a system in which rewards are distributed
based on merit), sociologists find contrary evidence. In
fact, no matter how hard they work, most people will make
little movement at all. And the degree of mobility they
do achieve can depend on their ethnicity, class status, or
gender rather than merit. For example, whites are more
likely to experience upward mobility than persons of color
(Mazumder 2012), and married women are more likely to
experience upward mobility than nonmarried women (Li
and Singelmann 1998). Immigrant persons of color are
1.
210
CHAPTER 7
Social Class: The Structure of Inequality
2.
3.
drives high-performance race cars really fast for twentyfour hours straight with no destination at all. Those
weekly trips in the corporate jet also make the carbon
footprints of the rich much bigger than those of ordinary
folk. And don’t forget all the associated air and water
pollution.
and other resource-guzzling functions to maintain the
property, even when no one is living there. Oprah Winfrey
(who owns five houses from Chicago to Hawaii), we’re
talking to you!
Finally, wealth depends on continued use of fossil fuels—
to create and maintain it and to live the lifestyle of the
“rich and famous.” With this comes disproportionate
environmental impact. We all use fossil fuels, but most
of us drive one car to work and probably fly in airplanes
once or twice a year, if at all. Former late night host Jay
Leno owns 150 cars. Actor Patrick Dempsey competes in
prestigious “24 hour” races all over the world where he
To paraphrase F. Scott Fitzgerald, the very rich live
differently than you and me. And as their wealth grows,
it translates into more austerity, less purchasing power,
and more insecurity (in employment, housing, health, and
environment) for the rest of the population. The recent
turn toward oligarchy
(rule by the wealthy few) in OLIGARCHY political
the United States and else- rule by a small group of
where makes this feel espe- people, usually members
cially urgent, as President of a wealthy or otherwise
Trump and his Cabinet of dominant class
billionaires implement policies that benefit their wealthy friends at the expense of
the poor, the middle class, the environment, and the rest of
the planet.
The wealthy can use their greater resources to shield
themselves from the outcomes of global warming, famine,
disease, and uprising for a while—but not forever. Looking
toward the future, a more sustainable society must be based
on a fairer distribution of economic resources. We must
pioneer different ways of living in order to reduce inequalities of wealth, power, consumption, and waste, and keep our
society alive.
the most likely to experience downward social mobility
(McCall 2001). It is also much harder for those who start at
the bottom of the class ladder to rise up the ranks (DeParle
2012). Where you live matters as well: Those who live in
the nonwhite portions of racially segregated areas have
lower levels of upward mobility, but if you’re from a lowincome family who lives in a high-income county, your
earning chances improve over those of similar families in
low-income counties (Chetty et al. 2014).
A 2015 Harvard poll showed college-age millennials
evenly split on the issue of the American Dream: About half
say it still exists, while half declared it dead (Harvard IOP
2015). The numbers shift when broken down by such factors
as education, gender, and race of the respondent. More college
graduates (58 percent) believe in the American Dream than
those with just a high school education (42 percent). While
52 percent of Hispanics believe in the American Dream,
the same is true of 49 percent of whites and just 44 percent
of blacks.
Although the American Dream tends to promote consumerism as a way to achieve “the good life,” the fact is that
chasing after it has left us feeling less secure and satisfied—
not to mention less wealthy—than previous generations (De
Graaf, Waan, and Naylor 2002). Some pundits suggest that
we have lost focus on the original meaning of the American
Dream, that our increasing obsession with the idea of “more
(or newer or bigger) is better” is leading to more debt, less free
time, and greater discontent. In 2016, for households carrying
Conspicuous Consumption One reason we can’t afford the rich,
according to Sayer, is because the wealthy are super-consumers
who sap scarce resources.
4.
Inequality and the Ideology of the American Dream
211
credit card debt, the average
amount was nearly $17,000
a loosely knit movement that
(Wooley 2016). A recent Gallup
opposes consumerism and
poll reported that about half of
encourages people to work
Americans feel that they do not
less, earn less, and spend
less, in accordance with
have enough time to do all of the
nonmaterialistic values
things they need to do in their
everyday lives (Newport 2015).
A countervailing trend in American life, sometimes
referred to as the simplicity movement, rejects rampant
consumerism and seeks to reverse some of its consequences
for the individual, for society, and for the planet. This movement, a backlash against the traditional American Dream,
encourages people to “downshift” by working less, earning less, and spending less in order to put their lifestyles in
sync with their (nonmaterialistic) values (Grigsby 2004;
Schor 1999). What does this mean in practice? Growing
your own vegetables, perhaps, or riding your bike to work,
wearing secondhand clothes, and spending more time with
friends and family and less time commuting, shopping, or
watching TV.
One of the most radical extensions of this philosophy is
embraced by “freegans” (Barnard 2016)—a term that merges
“free” with “vegan” (a person who eats no animal products).
Freegans are people who avoid consumerism and who engage
in strategies to support themselves without participating in
a conventional economic system. This can mean scavenging
for usable food, clothing, and other goods, sometimes called
“urban foraging” or “dumpster diving,” along with sharing
housing and transportation with others in order to work less
and minimize their impact on the planet.
SIMPLICITY MOVEMENT
DATA WORKSHOP
Analyzing Media
and Pop Culture
Advertising and the American Dream
We are surrounded by advertising, which aims
not only to give us information about products
but also to create and stimulate a buying public
with demands for an ever-increasing array of
goods and services. Advertising shapes our consciousness and tells us what to dream and how to pursue those
dreams. It provides us with a concept of the good life and
tells us that it’s available to everyone. Advertising equates
shopping and acquisition with emotional fulfillment,
freedom, fun, happiness, security, and self-satisfaction.
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Social Class: The Structure of Inequality
And the sales pitch seems to be working. Like no
other generation, today’s eighteen- to thirty-four-yearolds have grown up in a consumer culture with all its
varied enticements, but they are having a harder time
reaching financial stability in adulthood than did their
parents. Many young people are finding themselves
caught in a difficult job market, with too few positions
and too little pay, at the same time they are carrying
larger student loans and mounting credit card debt.
The credit card industry has garnered many critics
who claim that it is designed to keep people in debt.
Some reforms to the industry and a declining number of credit card holders during post-recession years
have made a dent in the student debt crisis. Yet many
young people still embrace easy credit only to discover
that late-payment fees and high interest rates can keep
them from paying down their balances.
In 2015, seven in ten college graduates left school
with student loan debt; the average amount owed rose
to $30,100 (TICAS 2016). On top of that, more than half
of all college students use credit cards (Sallie Mae 2016).
While some students may be spending on luxuries like
fancy clothes, expensive meals, and high-tech toys that
they really can’t afford, many young people are using
credit cards for basic household needs and expenses,
such as prescription medications and car repairs. And
the appeal to spend more is always there, urging you to
buy your way into the American Dream, and perhaps
leading you further into debt. So let’s examine where
some of this pressure to spend comes from—advertising.
In this Data Workshop, you will analyze some advertisements in terms of the ideology of the American
Dream. This entails the use of existing sources and doing
a content analysis to look for patterns of meaning within
and across the ads. See the section on existing sources in
Chapter 2 for a review of this research method.
To start your research, find three or four ads from
magazines, newspapers, websites, or other sources.
These should be print ads rather than video clips. Look
for ads that are of interest to your particular age, gender,
or other demographic group. In particular, try to identify ads that are selling the idea of the American Dream
of wealth, success, or living the “good life.” Examine
both the visual (images and layout) and textual (words)
elements of the advertisements.
For each of the ads, consider the following questions:
✱ What product or service is being advertised?
✱ For whom is the advertisement intended?
✱ Does the ad “work”? Would you like to buy the prod-
uct or service? Why or why not?
✱ In addition to a product or service, what else are the
advertisers trying to “sell”?
✱ What are the explicit (obvious) and implicit (subtle)
messages conveyed in the ad?
✱ How do these messages make you feel? Do they play
on your emotions, desires, or sense of self-worth? If
so, in what ways?
Once you have examined all the ads, consider these
more general questions:
✱ What were the similarities or differences between
the ads you chose with regard to their underlying
ideology?
✱ How do the ads represent a particular lifestyle that
you should aspire to? How does that influence your
buying habits?
CLOSING COMMENTS
Social stratification is all about power. Stratification systems, like SES, allocate different types of social power, such
as wealth, political influence, and occupational prestige,
and do so in fundamentally unequal ways. These inequalities are part of both the larger social structure and our
everyday interactions. In the following chapters, we will
examine other systems of stratification—namely, race and
ethnicity, and gender and sexuality. While we separate these
topics for organizational purposes, they are not experienced
as separate in our everyday lives. We are women or men,
working class or upper class, black or white, gay or straight
simultaneously. Our experiences of these social categories
are intertwined. We will continue to examine intersectionality and the complex relationship between our positions in
the social structure and the varying social forces that shape
our lives.
✱ What types of ads have a strong effect on you? Why?
✱ What kinds of pressures do you feel to keep up with
the material possessions of your friends, neighbors,
or co-workers?
✱ Why do you think we are lured into shopping and
acquiring material possessions?
There are two options for completing this Data Workshop:
PRE P- PA IR- SH A RE Select three ads and bring them
with you to class (either the physical ads from a magazine
or newspaper, photocopies, or screen shots of online ads).
Reflect on the questions as they apply to one or more of
your ads, and be ready to discuss your answers with other
students, in pairs or small groups. Compare and contrast
each other’s contributions.
DO - IT-YOU RSE L F Write a three- to four-page essay
discussing your general thoughts on advertising, consumption, and the American Dream. Include an analysis
of the specific ads you chose, answering the sets of questions. Make sure to attach the ads to your paper.
Closing Comments
213
Everything You Need to Know about
Social Stratification
“ Social
stratification
is present in
all societies.
People are
categorized
and divided
into groups,
including gender,
race, class, and
age, which are
then placed in a
social hierarchy.
“
214
THEORIES OF
SOCIAL CLASS
✱
Conflict: Social classes are highly
stratified and continue to grow further apart.
✱
Weberian: Wealth, power, and prestige are interrelated, but one can also
be converted into another.
✱
Structural functionalism: Stratification is necessary for society to
function.
✱
Postmodernism: Social class is
passed down from one generation to
the next through cultural capital.
✱
Symbolic interactionism: We judge
people’s social class constantly during
everyday interactions.
REVIEW
1. Think about your own class status.
Is it consistent across the criteria
that make up socioeconomic status
(income, wealth, education, occupation, and power)? Or are you an
example of status inconsistency?
2. According to Pierre Bourdieu, the
cultural tools we inherit from our parents can be very important in trying
to gain economic assets. What sort of
cultural capital did you inherit? Has
it ever helped you materially? Have
you ever done something to acquire
more cultural capital?
3. Erving Goffman says we “read” other
people through social interaction to
get a sense of their class status. What
sort of clues can tell you about a person’s social class within thirty seconds of meeting that person?
How Rich Are You?
The average undergraduate
sociology major earns
around $35,000 in an entry level job. That salary 35K .
EXPLORE
makes you the 48,656,639th richest person on Earth
Food: What’s Class Got to
Do with It?
by income.
In 1 hour you would earn $18.23.
The average worker in Zimbabwe
earns only $0.53
in the same time. If you earn $35,000 in your first job after
college,
$
http://wwnPag.es/trw407
it would take the average worker in Indonesia
47 years to earn the same amount.
2 minutes
Income and obesity are related: Poorer
people have limited access to and less
money to spend on fresh produce and
high-quality brands. Visit the Everyday
Sociology blog to find out what happens
when a sociologist from the middle
class in Culver City tries to shop for
food in the low-income city of Compton.
It’ll only take you
to earn enough for a refreshing can
of soda. The average worker in Ghana has to work for
approximately 7 hours to buy a can of soda.
SOURCE: Poke 2017.
215
CHAPTER 8
Race and Ethnicity
as Lived Experience
ike a lot of celebrities, comedian and actor Chris Rock has a verified Twitter account.
L
Unlike many of his peers, he isn’t a big fan of tweeting selfies. But in 2015 he posted
three of them in less than two months, each taken immediately after he had been pulled
over by the police.
Social media posts such as Chris Rock’s selfies have put real faces on the issue of racial
profiling by police. Rock’s recent run-ins with police even have a specific name: “driving while
black.” Racial profiling is pervasive on America’s roads and highways. And this is nothing new:
Civil rights groups in the 1950s and 1960s were already voicing bitter complaints about “the
stopping of Negroes on foot or in cars without obvious basis” (Harris 1999). It would be nice
to think that half a century would be enough time to solve such a serious social problem, but
today both the political and legal situation make driving while black a fundamentally different
experience.
216
217
Politically, the war on drugs has made driving while black (or brown) even riskier
than before. In the 1980s the federal government dramatically increased its efforts
to catch drug smugglers. Nationally this meant an increasingly militarized border
and airport security. At the state and local levels, however, it meant law enforcement wanted to search a lot more cars. Despite overwhelming evidence that rates
of illegal drug use are similar across racial lines, police and highway patrol officers
have often disproportionately targeted nonwhite motorists when searching for
drug couriers. Of course, it’s not legal to stop drivers just because of their race;
however, the current legal situation allows the police to stop more or less anyone,
at any time, because “traffic codes are so minutely drawn that virtually every driver
will break some rule within a few blocks” (LaFraniere and Lehren 2015). This led
to massive increases in “pretext stops,” where the violation cited as justifying
the traffic stop is just a pretext to investigate the people in the car. In 1996, the
Supreme Court found that pretext searches did not violate the Fourth Amendment
protection against unreasonable search and seizure.
The phrase “driving while black” is an explicit claim about racial injustice. Are
we all afforded the same rights, or are black and white drivers treated differently?
For a long time this question was hard to answer empirically due to a lack of data
on race and traffic stops. Even now there is no comprehensive nationwide database on who gets stopped, but the data that do exist make it clear that race matters. For example, a black driver is about 31 percent more likely to be pulled over
than a white driver, and once pulled over “white drivers were significantly less likely
to be searched than black or Hispanic drivers” (Ingraham 2014).
Even in the face of these damning statistics many police departments have
argued that racial bias is not at fault, speculating, for instance, that African Americans might just be driving more or violating traffic laws more often. However, as
the New York Times found, there are “wide racial differences in measure after
measure of police conduct” (LaFraniere and Lehren 2015). For instance, studies
have shown that African Americans are more likely to be involved in a traffic stop
that only resulted in a citation for “out of sight offenses,” like an expired license
or registration. African Americans are also more likely to be pulled over in the daytime, when their race is more visible, than at night.
In the African American community, having “the talk” with your kids isn’t just
about sex; it often involves talking to them about how to interact with the police.
As Ta-Nehisi Coates (2015) warns his own son in Between the World and Me, “The
police departments of your country have been endowed with the authority to
destroy your body. It does not matter if the destruction is the result of an unfortunate overreaction. It does not matter if it originates in a misunderstanding. It does
not matter if the destruction springs from a foolish policy.”
Driving while intoxicated is a crime, and the only thing that parents need to tell
their children is not to do it. Driving while black is not an actual crime, but black
parents are forced to tell their children that sometimes it will be treated like it is.
218
CHAPTER 8
Race and Ethnicity as Lived Experience
HOW TO READ THIS
CHAPTER
Our goal in this chapter is for you to acquire a fundamental
understanding of race and ethnicity as socially constructed
categories. While each is based on traits we may see as biological, such as skin color or facial features, the meanings
attached to race and ethnicity are created, maintained, and
modified over time through social processes in which we all
take part.
When a society categorizes people based on their race and
ethnicity (and all societies do), it creates a system of stratification that leads to inequality. Society’s resources—wealth,
power, privilege, opportunity—are distributed according to
these categories, thereby perpetuating inequalities that are
all too familiar here in the United States. We also hope you
will come to understand the importance of race and ethnicity
in forming individual identity. Our racial and ethnic identities have profound effects on our sense of self, and our bonds to
other people may be based on shared identities—or may transcend those categories entirely.
Defining Race
and Ethnicity
“Race” and “ethnicity” are words we use so often in everyday speech that we might not think we need a definition of
either. But people tend to use the words interchangeably, as
if they mean essentially the same thing. There is, however, a
significant difference between commonsense notions of race
and ethnicity and what social scientists have to say about
them.
The idea of different races as belonging to distinguishable categories has existed for hundreds of years. In the nineteenth century, biologists came up with a schema that grouped
humans into three races: Negroid, Mongoloid, and Caucasoid
(corresponding roughly to black, Asian, and white). It was
believed that each race was characterized by its own biological makeup, separate and distinct from the others. Modern
scientists, however, possess advanced tools for examining
race in a much more sophisticated way. What they have found,
ironically, is that there are no “pure” races—that the lines
among races are blurry rather than fixed. A person who looks
white will inevitably have biological material from other
races, as will someone who looks black. There is also no such
thing as a “superior” race, as race itself is not the reason that
different groups might display positive or negative characteristics (such as intelligence, athleticism, or artistic ability).
Furthermore, there is greater genetic diversity within racial
populations than between them. So within the Asian population, members differ more from each other (Koreans from
Chinese, for example) than they do from whites. From a biological standpoint, the difference between someone with type
O blood and someone with type A blood is much more significant than the differences between a dark-skinned and a lightskinned person. And yet blood types are not used in our society
as a way of distinguishing groups for any reason other than
medical treatment.
The physical differences we see between groups, such
as skin color or hair texture, are due to geographic adaptations. People living in places closer to the equator have more
What Is Race? Rashida Jones (left) is the daughter of black producer Quincy Jones and white actress and model Peggy Lipton. Twins
Kian and Remee, with their parents Remi Horder and Kylee Hodgson, were born within a minute of each other with different skin colors.
Defining Race and Ethnicity
219
melanin (and darker skin) to protect them from too much sunlight, while people living closer to the poles have less melanin
(and lighter skin), which allows them to absorb enough sunlight to produce vitamin D (a compound necessary for human
health). We have attributed great significance to quite superficial differences. Such conclusions overlook the fact that
all humans, whatever racial categories they seem to inhabit,
are 99.9 percent genetically identical. And of that remaining
0.1 percent of our genetic material, only 15 percent of its variation occurs between geographically distinct groups. In other
RACE a socially defined category
words, there’s not enough “wiggle
based on real or perceived
room” in the human genome for
biological differences between
race to be a genetic trait (Harvard
groups of people
Magazine 2008). There is no race
ETHNICITY a socially defined
chromosome in our DNA.
category based on a common
Sociologists, then, have come
language, religion, nationality,
to
understand race as a social
history, or some other cultural
category, based on real or perfactor
ceived biological differences
between groups of people. Race is
more meaningful to us on a social level than it is on a biological level (Montagu 1998). There have also been varying criteria for determining who belongs in which race. The “one drop”
rule—a way of defining any person with just one drop of blood
from African ancestry as black—was used as a justification
for slavery and denying rights during much of the nineteenth
century. Actress Rashida Jones may “look white” to many, but
in some southern states in 1925, she could just as easily have
been considered black or Native American. Does knowing
Mulberry Street at the Turn
of the Century In the early
1900s, Irish, Italian, and
Jewish immigrants were not
considered “whites.” Because
of residential segregation,
new immigrants poured
into densely populated
neighborhoods like this one
on New York’s Lower East
Side, where they had little
choice but to live in squalid
tenements and work in
sweatshops.
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CHAPTER 8
Race and Ethnicity as Lived Experience
Jones’s racial background now make you think of her in a different way?
Ethnicity is another social category that is applied to a
group with a shared ancestry or cultural heritage. The ScotchIrish (or Scots-Irish), for instance, are a distinct ethnic group
in American society, linked by a common cultural heritage
that includes language, religion, and history; the Scotch-Irish
people, with few exceptions, are also white. In the eighteenth
century they migrated to frontier territories in the United
States and settled into parts of Virginia, North Carolina,
South Carolina, Georgia, Kentucky, and Tennessee. Many
Scotch-Irish are clustered in rural Appalachia. J. D. Vance
(2016) writes about this group in his best-selling memoir,
Hillbilly Elegy: A Memoir of a Family and Culture in Crisis.
He characterizes the Scotch-Irish as a tight-knit and fiercely
loyal group that clings to traditional family values, evangelical
Christianity, and conservative politics. The Jewish people are
another example; contrary to what the Nazis and other white
supremacists may believe, Jews are an ethnic group but not a
race. They share a religious and cultural background but are
dispersed in many parts of the world. The stereotypical image
is challenged when we see a blond, blue-eyed Jew from Scandinavia or a black Ethiopian Jew.
As an example of the social construction of race and ethnicity, let’s look at the evidence documenting the historical
changes in the boundaries of the category “white.” In the early
1900s, native-born Americans, who were frequently Protestant, did not consider recent Irish, Italian, or Jewish immigrants to be white and restricted where these groups could live
and work (Brodkin 1999; Ignatiev 1996, 2008). Such housing
Symbolic Ethnicity Irish Americans and Mexican Americans often embrace ethnic identity on special occasions like St. Patrick’s Day
and Cinco de Mayo.
discrimination forced new immigrants to cluster in urban
neighborhoods or “ghettos.” After World War II, however,
as the second generation of Irish, Italian, and Jewish immigrants reached adulthood, the importance of ethnic identity
declined and skin color became the main way to differentiate
between who was white and who was not. Today, the question
is whether people of Middle Eastern descent are white. In the
post–9/11 war on terrorism climate, Arabs and Muslims have
been identified as racially and ethnically distinct in significant
and even harmful ways. While these groups possess a range of
skin colors and facial features, it may be their symbolic labeling in these difficult times that makes them “nonwhite.”
“Ethnic Options”: Symbolic
and Situational Ethnicity
How do we display our racial and ethnic group membership?
We may do so in a number of ways: through dress, language,
food, and religious practices; through preferences in music,
art, or literature; even through the projects we find interesting
and the topics we pursue at school. Sometimes these practices
make our group membership obvious to others; sometimes
they don’t. White ethnics like Irish Americans and Italian
Americans, for example, can actually choose when and how
they display their ethnic group membership to others.
One way group membership is displayed is through
symbolic ethnicity, enactments of ethnic identity that occur
only on special occasions. For example, most Irish Americans
have been so fully assimilated for multiple generations that
their Irish ancestry may not matter much to them on a daily
basis. But on St. Patrick’s Day (especially in cities like Boston
and New York), displays of Irish identity can be pretty overwhelming! Parades, hats, “Kiss me, I’m Irish” buttons, green
clothing, green beer (and in Chicago, a green river!), corned
beef and cabbage—all are elements of symbolic ethnicity.
Similar ethnic displays occur on such holidays as Passover,
Cinco de Mayo, and Nouruz.
Another way we can show group membership is through
situational ethnicity, when we deliberately assert our ethnicity in some situations while downplaying it in others. Situational ethnicity involves a kind of cost-benefit analysis that
symbolic ethnicity does not: We need to appraise each situation to determine whether or not it favors our ethnicity. For
example, Dr. Ferris’s Lebanese ancestry never mattered much,
outside her own family, when she lived in Southern California.
In fact, it was often something she felt she should downplay,
given a political climate in which people of Arabic background
were sometimes viewed with
suspicion. But when she moved SYMBOLIC ETHNICITY an
to Peoria, Illinois, she discovered ethnic identity that is only
that this small city had a rela- relevant on specific occasions
tively large population of Leba- and does not significantly
nese descent and that the mayor, affect everyday life
a city councilman, the state sena- SITUATIONAL ETHNICITY
tor, the congressman, local busi- an ethnic identity that can be
ness, arts, and religious leaders, either displayed or concealed
and prominent families were all depending on its usefulness
Lebanese. This suddenly made in a given situation
Dr. Ferris’s ethnicity a valuable
asset in a way that it had never been before. She received a good
deal of social support and made new friends based on shared
revelations of ethnic group membership. In the case of situational ethnicity, we see how larger social forces can govern
the identities we choose—if we have a choice.
Neither situational nor symbolic ethnicity is available
to those who are visibly nonmainstream, whatever that
may look like in a given society. In the United States, this
generally means that nonwhites do not have a choice about
whether to display their group membership (although this
may eventually change as we become a “majority-minority”
nation). Most nonwhites don’t have “ethnic options” that
Defining Race and Ethnicity
221
they can take or leave. As sociologist Mary Waters explains,
“The social and political consequences of being Asian or
Hispanic or black are not, for the most part, symbolic, nor are
they voluntary. They are real, unavoidable, and sometimes
hurtful” (1990, p. 156).
✱ What kind of music is being played, and what types
of foods or crafts are available?
✱ Are different languages being spoken? If so, by whom
and in what situations?
✱ What are the differences in the activities of adults
and children, men and women, members and
visitors?
DATA WORKSHOP
Analyzing
Everyday Life
Displaying Ethnicity
Choose a setting where you can watch
people “doing” ethnicity, either situational
or symbolic. You should be able to find multiple places, occasions, or other opportunities to conduct
this kind of research. For instance, you can go to a St. Patrick’s Day parade, if your city hosts one, or attend an ethnic
festival of some sort (such as St. Anthony’s Feast Day in
Boston’s Italian North End or Los Angeles’s annual African Marketplace). Or just visit one of your city’s ethnic
neighborhoods: Stroll through an Italian market in South
Philadelphia, or shop the streets of Chicago’s Ukrainian Village, Greektown, or Pilsen (a Mexican American
neighborhood). You could check out the windmills and
eat pastry in Solvang, a small city in central California
founded by Danish teachers. If you think your town is too
tiny to have any ethnic diversity, think again: Even minuscule Postville, Iowa (population 2,200), includes a large
Hasidic Jewish population, with significant clusters of
Mexican, Guatemalan, Ukrainian, Nigerian, Bosnian, and
Czech immigrants. You may even find an appropriate setting on your college campus or at one of your own family
gatherings.
For this Data Workshop you will be doing participant
observation in order to produce a short ethnographic
study. Return to Chapter 2 for a review of this research
method. Once you have chosen a setting, notice your
surroundings. Join in the activities around you while at
the same time carefully observing how the other participants display their ethnic membership. As part of your
observation, you will be writing field notes. Consider the
following:
✱ What are participants wearing: traditional ethnic
costumes, contemporary T-shirts, other symbols
displaying their ethnic identity?
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Race and Ethnicity as Lived Experience
✱ Listen for snatches of conversation in which mem-
bers explain such traditions as buying a goldfish on
the first day of spring (Iranian), wrapping and tying
a tamale (Mexican), or wearing the claddagh ring
(Irish).
✱ Can you identify any other elements relating to eth-
nicity in the setting, such as architecture, decor,
art, or other items of material culture?
Finally, ask yourself these questions about your own
ethnic identity:
✱ Do you have the option to display your ethnicity in
some situations and withhold it in others? Why or
why not?
✱ How do you decide whether, when, and how to dis-
play your ethnicity? What kind of cost-benefit
analysis do you use?
✱ What role do ethnic and racial stereotypes, or
stereotypes based on nationality, play in the process
of displaying ethnicity?
✱ How do you think ethnic displays are received by
others?
There are two options for completing this Data Workshop:
PREP- PAIR- SHARE Prepare written notes about your
fieldwork that you can refer to in class. Discuss your
experience with two or more students in a small group.
Compare and contrast your fieldwork findings with those
of your group members. Listen as each person describes
his or her own ethnic displays. As a group, can you come
up with an overarching statement (or set of statements)
about situational and/or symbolic ethnicity that helps
explain what you learned?
DO- IT-YOURSELF Prepare written notes about your
fieldwork. Consider all the questions and prompts provided and write a three-page paper describing your
observations and experience, applying the concepts
of situational and symbolic ethnicity in your analysis.
Remember to attach your field notes to the paper.
The U.S. Population
by Race
With each new generation, the United States is becoming a
more diverse nation. Figure 8.1 shows the breakdown of various
racial and ethnic groups and their percentage of the U.S. population. In 2016, whites made up approximately 61 percent of
the population, Hispanics/Latinos 18 percent, blacks 13 percent, Asians 6 percent, and Native Americans about 1 percent
(U.S. Census Bureau 2017m). The picture is actually more complicated than these categories suggest. Many Americans identify themselves as belonging to two or more races.
The U.S. Census Bureau conducts a comprehensive nationwide survey of the American people every ten years with
smaller-scale surveys in the intervening years. In the 2000
Census, Americans were given the opportunity for the first
time to identify with more than one race, thus creating fiftyseven possible racial combinations. In 2016, 2.6 percent of
the population identified as multiracial. That proportion
is expected to rise to over 6 percent by 2060 (U.S. Census
Bureau 2015c). The Census Bureau is considering revising the
categories for the next count in 2020 to better match the way
Americans conceive of their own racial identities.
Throughout its history, there have always been multiracial
people in the United States, beginning with the European settlers who mixed with Native Americans and black slaves alike
(Brooks 2002; Clinton and Gillespie 1997). Immigrant populations coming to the United States have added to its multicultural makeup. It is only logical that the separate lineages of the
American people would eventually meld to a greater degree.
We might, therefore, wonder: Will race and ethnicity continue
to be as important in the future as they have been in the past?
What Is a Minority?
A minority is commonly thought of as a group that’s smaller
in number than the majority group. Thus, we could say that in
the United States, whites are a majority while African Americans, Asians, Hispanics/Latinos, and Native Americans are
minorities, because whites outnumber each of these other
groups. But numbers don’t tell the whole story. Sociologists
define a minority group as people who are recognized as
belonging to a social category (here either a racial or ethnic
group) and who suffer from unequal treatment as a result of
that status. A minority group is denied the access to power
and resources generally accorded to others in the dominant
groups. Therefore, it is possible to be in the numerical majority and still have minority status with regard to power and
opportunity. Take South Africa, for example: Blacks there
dramatically outnumber whites by a ratio of seven to one, yet
before the 1994 election of President Nelson Mandela, a small
white minority controlled the country while blacks occupied
the lowest status in that society.
Two or
More Races
2.6%
Asian
5.7%
American
Indian and
Alaska Native
1.3%
Native Hawaiian and
Other Pacific Islander
0.2%
Black or
African American
13.3%
Hispanic or
Latino*
17.8%
White,
non-Hispanic
61.3%
Figure 8.1 Racial and Ethnic Populations in the
United States, 2016
*Hispanic origin is considered an ethnicity, not a race. Hispanics may be of any race.
SOURCE: U.S. Census Bureau 2017j.
California provides us with another example. In 2016,
whites made up less than 40 percent of the state’s population,
whereas other ethnic groups (Hispanics/Latinos, blacks,
Asian Americans, Native Americans) when added together
constituted a majority of over 60 percent (U.S. Census Bureau
2017l). California, then, is a majority-minority state. Whites
represent less than half the population; however, this doesn’t
make whites a minority group. Notably, whites remain the
dominant group in terms of power, resources, and representation in social institutions. For instance, Hispanics/Latinos continue to be underrepresented in the University of
California system (as both students and faculty) as well as in
the state government and as business owners but overrepresented in prisons, in poverty counts, and as victims of violent
crimes. Similar disparities can be found in Hawaii, Texas,
and New Mexico, all of which are majority-minority states,
as is the District of Columbia.
Historically, whites have constituted a considerable
majority of the American population, but this proportion is
shrinking. In 1965, whites made up 85 percent of the population, compared to just over 60 percent now. The proportion
of the U.S. population that is black has remained constant
over the last few decades, while
the proportions of Asians and MINORITY GROUP social group
Hispanics/Latinos have grown. that is systematically denied
Demographers predict that these the same access to power and
resources available to society’s
trends will continue, and that by
dominant groups though they are
2044, whites will make up just not necessarily fewer in number
48 percent of the U.S. popula- than the dominant groups
tion. This means that no single
The U.S. Population by Race
223
racial or ethnic group will represent the majority of the U.S.
population, making the United States a majority-minority
country (Pew Research Center 2015d; U.S. Census Bureau
2015c). Should we change the language of racial relations?
Are the words “majority” and “minority” too confusing now
that racial demographics have changed?
Membership in a minority group may serve as a kind of
“master status,” overriding any other status, such as gender or
age. Members may be subjected to racist beliefs about the group
as a whole and thus suffer from a range of social disadvantages.
Unequal and unfair treatment, as well as lack of access to power
and resources, typically generates a strong sense of common
identity and solidarity among members of minority groups.
high-profile incidents of police brutality and the killing of
unarmed black men, including Freddie Gray, Michael Brown
Jr., and Eric Garner, contributed to social unrest. By 2016,
polls showed that 69 percent of Americans thought that race
relations were generally bad—the same level of racial discontent reported in 1992 after the Rodney King riots (Russonello
2016). Concerns about race relations deepened in the wake
of Trump’s election. In 2017, polls revealed that 42 percent of
Americans said they personally worried “a great deal” about
race relations in the United States, up 7 percentage points
since the previous year (Gallup 2017).
Racism in Its Many
Forms
Prejudice and discrimination are closely related to racism,
and though the terms are often used interchangeably, there
are important distinctions between them. Prejudice, literally a “prejudgment,” is an inflexible attitude (usually negative,
although it can work in the reverse) about a particular group of
people that is rooted in generalizations or stereotypes. Examples of prejudice include opinions like “All Irish are drunks”
or “All Mexicans are lazy.” Prejudiced ideas don’t always flow
from the dominant group toward minorities. For instance,
it’s possible for members of a minority group to hold negative stereotypes about the dominant group. It is also possible
for minority group members to be prejudiced against themselves or their own group—what is sometimes referred to as
“internalized racism” (Pyke 2010). Prejudiced ideas circulate
through culture, making them hard to avoid, even for those
who would wish not to have them. As we are socialized into
the values and norms of society, we may unknowingly pick up
some prejudice as well.
Prejudice often, though not always, leads to
discrimination: an action or behavior that results in the
unequal treatment of individuals because of their membership in a certain racial or ethnic group. A person might
be said to suffer discrimination if she is turned down for a
job promotion or a home loan because she’s black or Hispanic. It is possible, though unlikely, that a person can be
prejudiced and still not discriminate against others. For
example, a teacher can believe that Asian American students are better at math and science, yet deliberately not
let this belief influence his grading of Asian American
students. Conversely, a person may not be prejudiced at all
but still unknowingly participate in discrimination. Members of the dominant group, still whites in America, may
enjoy certain benefits and advantages denied to minority
group members. Whites may believe in equality but not act
in such a way as to challenge the injustices perpetuated by
our systems of stratification.
Discrimination can take different forms. Individual
discrimination occurs when one person treats others
unfairly because of their race or ethnicity. A racist teacher
might discriminate against a Hispanic student by assigning
In order for social inequality to persist, the unequal treatment
that minority groups suffer must be supported by the dominant groups. Racism, an ideology or set of beliefs about the
claimed superiority of one racial or ethnic group over another,
provides this support; it is used to justify unequal social
arrangements between the dominant and minority groups
(Kendi 2016). Racist beliefs are often rooted in the assumption that differences among groups are innate, or biologically
based. They can also arise from a negative view of a group’s
cultural characteristics. In both cases, racism presumes that
one group is better than another.
Some students have difficulty recognizing just how persistent and pervasive racism is in contemporary American society, while others experience it on a daily basis. We hear claims
that it has been erased. While we’ve made tremendous strides,
especially in the wake of the civil rights movement, and again
with renewed calls for social jusRACISM a set of beliefs about
tice from the Black Lives Matter
the claimed superiority of one
movement, racism is not yet a
racial or ethnic group; used to
thing of the past. Racism is woven
justify inequality and often rooted
into the fabric of American sociin the assumption that differences
ety, from its historical roots to
among groups are genetic
the present day. It is part of our
PREJUDICE an idea about the
national legacy and still persists
characteristics of a group that
within our social institutions.
is applied to all members of that
There is still deep skeptigroup and is unlikely to change
cism about whether negative
regardless of the evidence
against it
racial attitudes are changing in
America (Bobo et al. 2012). Many
DISCRIMINATION unequal
were hopeful that the election of
treatment of individuals based on
the first black president, Barack
their membership in a social group;
usually motivated by prejudice
Obama, in 2008 and again in
2012 was a sign of racial healing.
INDIVIDUAL DISCRIMINATION
But during his terms in office,
discrimination carried out by one
racial strife continued and some
person against another
would say worsened. Numerous
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Prejudice and Discrimination
Ferguson, Missouri Protests
erupted after the killing of
unarmed black teenager
Michael Brown by police in
2014. The Department of
Justice confirmed that the
Ferguson Police Department
had violated the civil rights
of black residents over
many years.
him a lower grade than he deserves. Institutional
discrimination, in contrast, is usually more systematic and
widespread and occurs when institutions (such as government agencies, schools, or banks) practice discriminatory
policies that affect whole groups of individuals.
A powerful example of institutional discrimination
involves the city of Ferguson, Missouri. Protests broke out in
2014 after a Ferguson police officer shot and killed Michael
Brown, an unarmed black teenager. Unrest over the issue
escalated when a grand jury failed to charge the officer with
murder. This led to an investigation by the U.S. Department of
Justice (DOJ), which found that the Ferguson Police Department had been routinely violating the constitutional rights of
its black residents (U.S. Department of Justice 2015). The DOJ
issued a scathing report that documented widespread racial
bias that pervaded practically every aspect of the local criminal justice process. In a city where blacks comprise 67 percent
of the population, they accounted for 85 percent of vehicle
stops, 88 percent of cases involving use of force, and 93 percent of arrests. The New York Times summarized the findings by describing Ferguson as “a place where officers stopped
and handcuffed people without probable cause, hurled racial
slurs, used stun guns without provocation, and treated anyone
as suspicious merely for questioning police tactics” (Apuzzo
and Eligon 2015). The Justice Department concluded that the
distrust and fear that blacks felt toward the Ferguson police
had indeed been well-founded. Of course, of equal concern is
the probability that Ferguson is not an isolated case.
In his award-winning best seller Between the World and
Me (2015), social commentator Ta-Nehisi Coates speaks
powerfully about racism and discrimination in American
society, drawing heavily from
INSTITUTIONAL
personal experience. In the
DISCRIMINATION
book, which was written as a let- discrimination carried out
ter to his fifteen-year-old son, systematically by institutions
Coates warns of the omnipres- (political, economic, educational,
ent dangers facing black men. He and others) that affects all
describes how their black bod- members of a group who come
ies have always been at risk of into contact with it
destruction—once at the hands
of slave masters and lynching mobs and now from police who
frisk, detain, beat, cage, and humiliate them. Coates concedes
that “all of this is common to black people. And all of this is
old for black people. No one is held responsible” (p. 9). Coates
hopes to inspire his son to learn all he can about the noble history of black people, to discover empowering stories that have
often been repressed or just unheard. His son will need to be
armed with this knowledge in order to push back against a
country in which his body is considered dispensable.
White Nationalism
Groups such as the Ku Klux Klan (KKK), Aryan Brotherhood, and Neo-Nazis espouse overtly racist and antiSemitic ideas about white supremacy and racial separation.
They believe that whites are innately superior to all other
races and should thus hold power and control over all social
institutions and resources. They want an all-white nation.
Images of men in white robes and hoods burning crosses,
lynch mobs, and skinheads with Swastika tattoos are meant
to strike terror and intimidation. While the KKK may be
an extreme example, some of the ideas embraced by white
Racism in Its Many Forms
225
and greater emphasis on multiculturalism, some whites feel
that the country no longer represents their identity or interests. Those who feel anxious about the direction of social
change may be attracted to white nationalist ideas. Of course,
many whites and nonwhites alike welcome the nation’s growing diversity and inclusivity. As the United States becomes an
increasingly majority-minority nation, however, we are likely
to see more pushback from the more extreme factions of the
far-right wing.
White Privilege and
Color-Blind Racism
White Nationalism In August 2017, members of white nationalist
groups joined together in Charlottesville, Virginia, for a “Unite the
Right” rally.
supremacist groups are also part of the more populist altright movement. They share a common commitment to
white nationalism, or the belief that the nation should be
built around a white identity that is reflected in religion,
politics, economics, and culture.
White nationalism has gained traction in recent years,
becoming much more visible during the presidential
campaign and election of Donald Trump. Trump’s antiimmigrant ideas dovetail with white nationalist sentiment,
and his administration has sought to bring those ideas into
the political mainstream. Many of us watched in horror in
August 2017 as white nationalists descended upon Charlottesville, Virginia, for a “Unite the Right” rally that erupted
in violence and ended with one woman dead and numerous
others injured. However, writing in the aftermath of the violence, sociologist Joe Feagin urges us to remember that white
supremacy and white nationalism are nothing new, but rather
have been with us since our country’s founding. This history,
he writes, is key to understanding why “racism today remains
WHITE NATIONALISM the
extensive, foundational, and sysbelief that the nation should be
temic” (Feagin 2017, 2000). And
built around a white identity that
while it may be tempting to write
is reflected in religion, politics,
off white nationalism as devieconomics, and culture
ant from American values and
PRIVILEGE unearned advantage
the views of a fringe minority,
accorded to members of dominant
research shows these same racsocial groups (males, whites,
ist views are in fact held by many
heterosexuals, the physically
whites across the United States
able, etc.)
(Picca and Feagin 2007).
COLOR-BLIND RACISM an
For much of American hisideology that removes race as
tory,
white dominance has been a
an explanation for any form of
reality. But with changing demounequal treatment
graphics, advances in civil rights,
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The concept of privilege is gaining greater currency while
still garnering much debate. There are various mechanisms of privilege. In a stratified society, one may have
privilege based on class, race, gender, sexuality, or other
factors. The idea of the privileges of race dates back to early
sociology and the work of W. E. B. DuBois (1903). More
recently, Peggy McIntosh (1988) reintroduced the idea in
a well-known article about “unpacking the invisible knapsack” of white privilege. In the past few decades, the idea
has made its way into the various branches of academia
and more widely into the national conversation. “White
privilege” is the idea that one group (whites) in a society
enjoys certain unearned advantages not available to others
(nonwhites) and that group members (whites) are largely
unaware of the unequal benefits they possess. Privilege
can include a wide range of advantages experienced in our
large social institutions as well as in our small everyday
interactions (Wise 2011, 2012).
Because privilege is often invisible to the privileged, it
can blind them to the challenges faced by members of nonprivileged groups. Whites may claim, for example, that race
no longer matters and that we live in a “color-blind” society.
Color-blind racism purports to dismiss the factor of race
from the equation of social inequality (Bonilla-Silva 2013).
After all, we elected a black president, so racism must be a
thing of the past, right? The notion of color blindness sounds
good (judging people by the “content of their character”
rather than by the color of their skin), but it is also problematic because it implies that race should be both invisible and
inconsequential. And that just isn’t true.
We don’t live in a “postracial” world, at least not yet. Race
does matter, and racism does still exist. Racism today is neither
as blatant as it once was—blacks and whites don’t use separate
bathrooms or drinking fountains—nor is it only a black-andwhite issue. But it has taken other more subtle forms, such as
the high concentration of liquor stores in predominantly black
urban areas or the high concentration of Latino immigrants
in low-wage jobs. Claims of color blindness make these more
subtle forms of racism difficult to acknowledge and, therefore,
difficult to address productively. According to social scientists
like Eduardo Bonilla-Silva (2003, 2017), color blindness is just
a new form of racism.
Color-blind racism is hard to combat, especially when so
many people think it is a good thing to try and overlook race,
to say that they don’t see it. But there is an alternative: race
consciousness, or an awareness of the importance of race in
our everyday lives and in our dealings with social institutions.
A race-conscious approach recognizes that despite the civil
rights gains of the last hundred years, race is still a powerful
factor in shaping our everyday lives and the world we live in.
If we are to have a truly egalitarian society, we must recognize
the historical record of racism and the social conditions that
perpetuate contemporary inequalities. Whites and others
might find that their own racial privilege plays a part in the
social structure of racial inequality.
Microaggressions
Racism is not always as obvious as a swastika or the “N-word.”
Sometimes it’s much more subtle. Racial microaggressions
are the small-scale racial slights, insults, and misperceptions that play out in everyday interactions between people
(Sue 2010; Sue et al. 2007). These exchanges typically occur
between a person from the dominant (white) group and a
member of a racial or ethnic minority. While microaggressions are typically subtle, casual, and often unintentional,
they still deliver a powerful message that serves to denigrate
or marginalize others because of their group membership.
Sometimes these take the form of questions like “What are
you?” or “Where are you really from?” that are demands to
know a person’s racial, ethnic, or national identity and reveal
the underlying assumptions of the questioner as well as the
persistence of racial stereotypes in shaping how we see and
perceive each other.
Get Out Jordon Peele’s horror film Get Out dramatizes the
microaggressions that black people face in their everyday lives.
Microaggressions can also be seen in body language, such
as when a white woman clutches her handbag more closely
when she passes by a group of Latino men, or when a white
person reaches out to touch a black person’s hair without
permission to see what it feels like. Microaggressions can
include instances when persons of color are treated as secondclass citizens, such as when they are mistaken for a service
worker in a retail store or when they are passed over by a taxi
cab driver who picks up a white person instead. Sometimes
a microaggression might look like a compliment on the surface, such as when Asians are praised for how smart they are
or mixed-race persons are told that they look exotic, but these
statements further affirm stereotypes and may be taken as
demeaning as well.
Cultural Appropriation
Another not always subtle form of racism has been identified as the practice of cultural appropriation. Cultural
appropriation occurs when members of the dominant group
adopt, co-opt, or otherwise take cultural elements from a
marginalized group and use them for their own advantage.
Cultural elements can include art, music, dance, dress, language, religious rituals, and other forms of expression that
originate in a particular group. We see this borrowing (or
some would say stealing) of cultural elements in a range
of contexts, from costumes for Halloween or for college
theme parties, to the carefully crafted images and musical
stylings of singers like Katy Perry and Iggy Azalea. Sometimes cultural appropriation is just insensitive. It can hurt
the members of an aggrieved group, who may feel wronged,
insulted, and offended. At the same time, it can have broader
effects and serve to perpetuate negative stereotypes, exacerbate interracial relations, and further entrench social
inequalities.
Let’s look at some of the many
instances of using the cultural RACE CONSCIOUSNESS an
symbols of various Native Ameri- ideology that acknowledges race
can peoples. Recent fashion run- as a powerful social construct
way trends have included suede that shapes our individual and
social experiences
and fringe, moccasins, and turquoise jewelry. Add to that some MICROAGGRESSIONS everyday
championship sports teams like uses of subtle verbal and
MLB’s Cleveland Indians or the nonverbal communications that
convey denigrating or dismissive
NFL’s Washington Redskins,
messages to members of certain
both of which continue to use their social groups
derogatory names (and mascots)
despite widespread objections. CULTURAL APPROPRIATION
the adoption of cultural elements
Critics contend that it is a probbelonging to an oppressed group
lem when specific items or prac- by members of the dominant
tices with sacred value (such as group, without permission and
a headdress or a sweat lodge) are often for the dominant group’s gain
used without awareness of their
Racism in Its Many Forms
227
White Washing in Hollywood Controversy erupted over the
casting of white actress Scarlett Johansson in Ghost in the Shell.
Johansson plays a Japanese anime character in the film.
significance or in a disrespectful way. Furthermore, cultural
appropriation most often benefits the dominant group, which
takes an oppressed group’s cultural symbols and turns them
into a commodity for profit. This kind of pillaging is postmodern cultural imperialism.
Hollywood has a long track record of cultural appropriation and commodification intended to enrich its owners and
shareholders. In the early decades of the film industry, white
actors often played minority characters, and there is a long
list of disgraceful portrayals to name. Yet such practices
have continued, despite considerable backlash both past
and present. Recently we have seen A-list white actors cast
in roles that are distinctly nonwhite, including Matt Damon,
who played a Chinese warlord in The Great Wall; Scarlett
Johansson, who played a Japanese anime character in Ghost
in the Shell; and Emma Stone, who played a mixed-race Asian
character in Aloha. These portrayals sparked controversy
and were widely criticized as “white-washing” (Burr 2017;
Martinelli 2015; Wong 2016). Perhaps this backlash will
persuade studios and filmmakers to rethink their casting
in the future and instead draw from the pool of talented and
culturally appropriate actors waiting to fill such roles. These
changes may happen more often as more minorities move
into positions of power in the film industry.
THE CASE OF RACHEL DOLEZAL It is not always clear
when the use of cultural elements by an outsider constitutes
cultural appropriation and when it is cultural appreciation,
and this ambiguity has been a source of debate. A case in point
is Rachel Dolezal, a white woman who identified as black and
went to great lengths to embody that chosen identity. A civil
rights activist, leader of a local chapter of the NAACP, and professor of Africana studies, Dolezal presented herself as black
for many years until her parents revealed in 2015 that their
daughter was in fact white. Suddenly, Dolezal was the subject
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Race and Ethnicity as Lived Experience
of much impassioned dialogue about race and racial identity.
Some characterized what Dolezal did as “passing,” although
in the opposite way it usually works. Others sympathized
with her deep identification and desire to immerse herself
in black culture (Michael 2015). Others questioned why she
hadn’t just been honest about her racial background, remaining an ally to the black community and to the cause of justice.
Still many more felt deeply incensed by Dolezal’s deception
and by her claims to have experienced racial oppression as a
black woman.
Rogers Brubaker (2016) took the case of Rachel Dolezal in a
different direction to help develop a provocative new proposition about the permeability of race and gender. If we can accept
the notion that a person can be transgender (that is, having a
gender identity that is different than the sex assigned to a person at birth), then is it also possible for a person to be “transracial” and identify with a racial group other than the one he or
she was born into? Brubaker makes an interesting comparison between Caitlyn Jenner “coming out” as transgender and
Rachel Dolezal being “outed” as white, both of which happened
in 2015. Why is the one a more legitimate claim on identity
than the other?
Paris Jackson, the daughter of Michael Jackson, presents
an intriguing counterpoint. Questions about the parentage of Jackson’s children have long been mired in controversy (was Michael really the father?). And at first glance,
Paris Jackson appears white (not biracial), from her skin
color and facial features to her blue eyes and blond hair. Yet
in interviews, she asserts that her father always told her,
“You’re black. Be proud of your roots.” So she considers herself black (Hiatt 2017). We may never find out Paris Jackson’s racial background like we did for Dolezal. How does
that affect whether we accept her self-identification? Is she
black because she says so?
Rachel Dolezal The former leader of the Spokane, Washington,
branch of the NAACP identifies as black despite being born to
two white parents.
Paris Jackson The daughter of Michael Jackson identifies as
black.
Reverse Racism
Reverse racism is the claim that whites can also suffer discrimination based on their race and thus can experience the
same kinds of disadvantages that minority groups have regularly encountered. This belief is persistent in the face of much
data to refute it. A recent survey found that 49 percent of all
Americans agree that discrimination against whites has
become as big a problem as discrimination against blacks and
other minorities, while another 49 percent disagree (Jones
et al. 2016). These responses diverge when broken down by
race: Only 29 percent of blacks and 38 percent of Hispanics
agreed, compared with 57 percent of whites. Some of this difference of opinion among groups may derive from a fundamental misperception about what racism is and how it works.
Let’s break it down. While whites may confront some
forms of temporary, occasional, or situational discrimination,
they don’t suffer from the widespread cumulative disadvantages in almost every sphere of social life that are perpetuated
within a historically and pervasively racist society. Even if all
people of color espoused a hatred of whites, they would not be
in the position to affect white people’s ability to get an education or well-paying job or find a home, or increase the odds
that whites would be racially profiled and disproportionately
imprisoned. Racism against whites is not supported by the
social structure or its major social institutions. According
to sociologist Robin DiAngelo (2012), racism requires the
ongoing use of institutional power and authority to perpetuate prejudiced and discriminatory actions in systemic ways
with far-reaching effects. People of color may hold prejudices
and discriminate against some whites, but they don’t have the
collective power to transform our society into one that is systematically biased against whites. Whites have the position
and the power to influence the laws, practices, customs, and
norms that define American society in ways not widely available to people of culture.
AFFIRMATIVE ACTION Affirmative action is a particularly contentious area, and one about which claims of reverse
racism have been made. Affirmative action policies, programs,
and practices were established to help create opportunities
for underrepresented minorities in housing, education, and
employment. Some of the goals of affirmative action are to
promote diversity and inclusion, provide equal access, and
reduce the effects of historical discrimination. In the past few
decades, critics have become more vocal in their opposition to
affirmative action in the college admissions process. Several
high-profile cases of white students suing universities on the
grounds of reverse racism (because minority students were
admitted when they were denied) have reached the Supreme
Court and been struck down. Nevertheless, several states have
passed laws banning the practice
of affirmative action in higher
education. California, which has REVERSE RACISM the claim
the largest system of higher edu- by whites that they suffer
cation in the nation, has sought discrimination based upon their
to use other means to ensure a race and, therefore, experience
social disadvantages
more equitable representation of
students in its campus popula- ANTIRACIST ALLIES whites and
tions. While some opponents see others working toward the goal of
affirmative action as giving one ending racial injustice
group of people unfair preferential treatment over others, proponents of social justice argue
that these kinds of programs are necessary for creating a more
level playing field in the United States.
Antiracist Allies
In the struggle for racial justice, people of color have necessarily led the way. Whites also have a role to play, and they
can work in solidarity toward the same goals by becoming
antiracist allies. One of the most effective ways that whites
Turban Day in NYC Sikhs gather in New York’s Times Square to
celebrate the holiday of Vaisakhi and educate others about their
faith by wrapping turbans on passersby.
Racism in Its Many Forms
229
IN THE FUTURE
Whose Lives Matter?
230
T
he Black Lives Matter (BLM) movement arose in response
to the extrajudicial killings of black men in cities across
the United States, starting with the shooting of Trayvon Martin. Its mission was, most urgently, to make the United States
a safer place for black people, a mission that challenges our
country to acknowledge the continued existence of systemic
racism. We have discussed this concept elsewhere in this
chapter and book: systemic racism (sometimes called structural or institutional racism) is found in the policies and practices of social institutions (like education, the economy, the
military, etc.) that result in discrimination against and exclusion of members of racial minority groups.
Neither individual intent nor explicitly racist policy is
necessary for systemic racism to occur. In fact, most institutional settings (schools, businesses, government agencies)
have diversity policies and are populated by individuals who
really do want an inclusive environment and equitable outcomes. Plus, it’s almost always against the law to craft policies that openly favor one racial group over another, and any
institution that tries to do so will likely find itself in court.
Systemic racism is built into all of our country’s structures
and institutions because it was part of our founding principles: The Constitution supported slavery by legally dehumanizing people of African descent, and the racism of our
early republic still shapes us centuries later. Many people
want to believe that we live in a “postracial” world, that
racism isn’t a problem anymore, and that those who claim it
is—like BLM activists—are themselves racist for suggesting
that there is still a racial divide. But if you have been paying
attention while reading this chapter, you cannot deny that
our country is still riven by racism.
One of the main claims made by BLM is that law enforcement, as one of our most powerful social institutions, discriminates against black people in myriad ways, including
shooting to kill in cases where there is little or no actual
threat to anyone’s safety or when shots would likely not be
fired at a white person. In addition, officers are less likely to
be charged or convicted when they shoot black people. While
cell phone videos and police dashboard and body cameras
have finally made this problem visible to all, it is still difficult for many Americans to see these incidents as examples
of systemic racism. Our temptation is to find some way to
blame the victim (“he must have looked at the cop wrong”)
or to make it about individual “bad apples” in an otherwise
upstanding police force. BLM asks that we look at the system
in addition to the individuals involved.
As sociologists, we must ask: Why do we resist the idea
of systemic racism? In order to dismantle a discriminatory
system, mustn’t we see and understand it first? How can we
plot a future in which Americans of all races acknowledge
systemic racism, understand how it works, and commit to
breaking it down for the good of all? How long will it take for
can challenge racism is by working with other whites to help
them gain a greater awareness of how racism works and what
they can do about it. This means more than just lending sympathy or support to organizations such as the Black Lives
Matter movement or the Anti-Defamation League. It also
means confronting racism in their own everyday lives, when
and where they see it. Many whites have begun to think critically about white supremacy and white privilege, and they are
in a unique position to recruit other whites to do likewise.
For many, it starts with getting educated about matters of
race and racism and by listening to, rather than speaking for,
people of color. It may also entail following the work of white
antiracist authors and activists. In a growing number of social
settings, such as schools, churches, and workplaces, whites
are initiating peer group meetings to help support each other
in their efforts to become better allies. New and existing organizations, such as the Unitarian Universalist Association
(UUA) or Stepping Up for Racial Justice (SURJ), are now organizing around the goal of eradicating racism and can offer a
framework for whites who want to be part of the solution. More
whites are realizing that if they want a more inclusive, fair, and
just society, they can no longer afford to stand on the sidelines.
CHAPTER 8
Race and Ethnicity as Lived Experience
Theoretical Approaches
to Understanding Race
Sociologists reject the notion that race has an objective or
scientific meaning and instead seek to understand why race
continues to play such a critical role in society. They have produced a number of theories about the connections between
race, discrimination, and social inequality.
Structural Functionalism
For example, functionalist theory has provided a useful
lens for analyzing how certain ethnic groups, mainly European immigrants (such as the Irish and Italians) arriving
black lives to matter to all of us? The more we know about the
history of race and racism in the United States, the better we
will be able to understand that racism did not disappear with
the abolition of slavery (or the ratification of the Fifteenth
Amendment, or the Brown v. Board of Education decision, or
the Civil Rights Act, or the election of a black president), and
the sooner we will understand that racism is more complicated than just black and white.
What can you contribute to the acknowledgment,
apprehension, and obliteration of systemic racism in the
United States? First, learn about our nation’s history—
not the sanitized version of it that you may have gotten in
elementary or high school, but the real, messy, and complicated version you have access to now. Maybe start with
Howard Zinn’s A People’s History of the United States and
Ibram Kendi’s Stamped from the Beginning: The Definitive
History of Racist Ideas in America (2016). You’ll also want
to listen—to people whose experiences are different from
yours. This can happen just about anywhere—in the classroom, at the bus stop, in church, at work, or even in your
own family.
Then act—in whatever way you have the ability to act.
That may mean you join a movement like BLM and participate in marches, lobbying, or other political tactics. But it
can also mean refusing to laugh at racist jokes. It can mean
spending money at businesses owned by people of color. It
in the early 1900s, eventually became assimilated into the
larger society. Functionalism, however, has proven less
successful in explaining the persistence of racial divisions and why other races and ethnicities, such as African
Americans and Hispanics, have continued to maintain
their distinct identities alongside the white majority culture today.
Perhaps what functionalism can best offer is an explanation of how prejudice and discrimination develop by focusing on social solidarity and group cohesion. Groups have
a tendency toward ethnocentrism, or the belief that one’s
own culture and way of life are right and normal. Functionalists contend that positive feelings about one’s group are
strong ties that bind people together. At the same time, this
cohesiveness can lead members to see others, especially
those of other races or ethnicities, in an unfavorable light.
According to functionalists, these cultural differences and
the lack of integration into the larger society on the part of
minorities tend to feed fear and hostility.
The Faces of a Movement Meet the co-founders of Black Lives
Matter: Opal Tometi, Alicia Garza, and Patrisse Cullors.
can mean writing a letter to the editor of your local newspaper. It can mean talking to your kids about race, difference,
and inequality. It can mean volunteering in your community.
It can mean traveling to other cities, states, or countries.
None of these actions alone will solve the problem of systemic racism. But the more people who are aware, interested,
and active, the better are our chances for a future with less
systemic racism.
Conflict Theory
Conflict theory focuses on the struggle for power and control.
Classic Marxist analyses of race, developed by sociologists in
the 1960s, looked for the source of racism in capitalist hierarchies. Edna Bonacich (1980), for instance, argued that racism is partly driven by economic competition and the struggle
over scarce resources. A “split labor market,” in which one
group of workers (usually defined by race, ethnicity, or gender) is routinely paid less than those in other groups, keeps
wages low for racial and ethnic minorities, compounding the
effects of racism with those of poverty. William Julius Wilson (1980) posited that openly racist government policies and
individual racist attitudes were the driving forces behind the
creation of a black underclass but that the underclass is now
perpetuated by economic factors, not racial ones. While this
link between race and class is useful and important, it doesn’t
provide a satisfactory explanation for all forms of racial and
ethnic stratification.
Theoretical Approaches to Understanding Race
231
In recent years, conflict theorists have developed new
approaches to understanding race. In his book Racial Fault
Lines: The Historical Origins of White Supremacy in California
(2008), for example, Tomas Almaguer looks at the history of
race relations in California during the late nineteenth century.
He describes a racial hierarchy that placed whites at the top,
followed by Mexicans, blacks, Asians, and Native Americans at
the bottom. Rather than focusing exclusively on class, he examines how white supremacist ideology became institutionalized. Racist beliefs became a part of political and economic life
during that period. Ideas like “manifest destiny” (the belief that
the United States had a mission to expand its territories) helped
justify the taking of lands, and the notion that Native Americans were “uncivilized heathens”
helped justify killing them. SociCRITICAL RACE THEORY
ologists also argue that race isn’t
the study of the relationship
just a secondary phenomenon that
between race, racism, and power
results from the class system: It
permeates both lived experience
and larger-scale activity, such as the economy and the government (Omi and Winant 1994, 2015).
Still others have sought to understand the meaning of race
from the individual’s point of view and have begun to analyze
the ways that race, class, and gender inequalities intersect.
For instance, writers like Patricia Hill Collins (2006), bell
hooks (1990), and Gloria Anzaldúa (1987) argue that race
must be explained in the terms in which it is experienced, not
as overarching general theories. Though some of these writers have been sharply critical of the symbolic interactionist tradition, which they believe does not take into account
macro social forces that shape the realities of stratification,
they share with interactionism a conviction that race, like all
other aspects of social life, is created symbolically in everyday interactions. We will explore that idea further in the next
section.
Critical race theory is an important, though still somewhat controversial, outgrowth of conflict theory (Bell 1980;
Delgado and Stefancic 2012; Williams 1991). It was developed in the 1980s by legal scholars who drew upon writings
in the social sciences to form a school of thought around the
issues of race, politics, and power. They believe that racism
permeates our social institutions, especially our judicial
system, and must be recognized and addressed as such. One
feature of critical race theory is a focus on intersectionality, or taking into account how race is also modified by
class, gender, sexuality, and other social statuses. To understand the experiences of racism, one must consider the differing experiences of a woman of color, or a middle-class
black man, or a gay Latino. Critical race theory encourages
the inclusion of narratives from a multitude of intersecting voices and viewpoints. Another feature of critical race
theory is its commitment to challenging racist laws and
policies and to engage in a kind of activism that not only critiques the status quo but also is intended to push forward an
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Race and Ethnicity as Lived Experience
agenda for social justice. Some of the most visible figures in
critical race theory engage in what is sometimes called public sociology—bridging legal and scholarly works with frontline involvement in solutions to the real-world problems of
racial and gender oppression.
Symbolic Interactionism
Symbolic interactionists focus on how we perceive and interpret race in everyday life, looking at the meanings and ideas
we hold and how this helps to produce and perpetuate realworld consequences. Meanings can and do change over time,
and so has our understanding of race.
THE SOCIAL CONSTRUCTION OF RACE
Sociologists understand race as a social rather than a biological category. Students often find this idea confusing,
because the everyday understanding of race in the United
States is that it is based on skin color, which is an inherited
physical trait. Sociologists who study race, however, point
out that there is no physical trait that will always accurately identify what race someone belongs to. As Michael
Omi and Howard Winant point out in Racial Formation in
the United States (1994, 2015), “although the concept of race
invokes biologically based human characteristics,” which
particular features are chosen to make racial distinctions
“is always and necessarily a social and historical process”
(1994, p. 55). Indeed, although Americans talk about skin
color as the principal physical marker of racial identity,
some scholars argue that hair is a more important factor
(Banks 2000). Even though they are expressed in terms of
physical traits, the definitions of different racial groups are
“at best imprecise and at worst completely arbitrary” (Omi
and Winant 1994, 2015, p. 55). The definition of race is not
stable but rather changes over time as racial categories are
contested and developed.
This is not to say that race is unimportant. Omi and Winant
show how racial groups are created socially and historically
by arguing that “race can be understood as a fundamental
dimension of social organization and cultural meaning in
the U.S.” (1994, p. viii). Real, physical bodies still matter to this
process, but it is the meaning attributed to these bodies that
determines what racial categories will exist, who will belong
in them, and what they will mean.
For example, sociologist Stuart Hall was born in Jamaica
but immigrated to England as a young man, where he
became one of the founding figures in the development of
cultural studies. He explained the social construction of
race by recounting a conversation he had with his young son,
who was the product of a mixed marriage. Hall describes a
moment when his “son, who was two and a half, was learning the colors.” Hall explained to him, “‘You’re Black.’ And he
said, ‘No. I’m brown’” (2006, p. 222). Hall’s son was thinking
in purely physical terms. If race really were biological, he
would have been correct, but as Hall explains, he has the
“wrong referent,” because he was not “talking about your
paintbox” (p. 222). Hall understands that it is not skin color
that created racial categories. If that were true, his son would
belong to a different race than he. Race is not a preexisting
biological category; it is a social one that is framed in terms
of biological features.
Another aspect of the social construction of race is that we
“read” others through myriad cues, and we in turn make ourselves readable to others by our own self-presentations. Our
identity is constructed in the negotiation between what we
project and what others recognize. Even master statuses such
as race, gender, and age are negotiated in this way. So how do
we project our racial or ethnic identities and read the racial
or ethnic identities of others? We might think immediately of
stereotypes like surfer dudes, sorority girls, “welfare moms,”
and so on. But in fact there are more subtle ways in which we
project and receive our racial and ethnic identities. The interactional accomplishment of race is often easiest to see in the
most unusual situations.
PASSING Racial passing, or living as if one is a member
of a different racial category, has a long history in the United
States. Both during and after slavery, some light-skinned
African Americans attempted to live as whites in order to
avoid the dire consequences of being black in a racist society. And people of different racial and ethnic backgrounds
still pass, intentionally or unintentionally, every day in the
United States. Passing involves manufacturing or maintaining a new identity that is more beneficial than one’s real identity. W. E. B. DuBois, a pioneer in the study of race, devised the
concept of double-consciousness, which seems relevant to
a discussion of passing. DuBois asked whether one could be
black and at the same time claim one’s rights as an American. Given the history of oppression and enslavement of African Americans, DuBois was not the only person to wonder
whether this was possible. There are many social forces that
disenfranchise and exclude minorities, and the phenomenon
of passing suggests that in some places and times, it has been
more advantageous to appear white if at all possible.
One hundred years later, a different kind of passing is
gaining attention in the black community. Black masculinity
makes demands on black men that include a public persona of
heterosexuality. For black men who have sex with other men,
this often creates a pressure to
“pass,” or live an apparently het- PASSING presenting yourself as
ero lifestyle in which sexual rela- a member of a different group
tions with men happen only “on than the stigmatized group to
the down low” or “DL.” Jeffrey which you belong
McCune’s (2014) ethnographic DOUBLE-CONSCIOUSNESS
study of a Chicago nightclub W. E. B. DuBois’s term for the
catering to gay black men reveals divided identity experienced by
the ways in which race shapes blacks in the United States
the performance of both gender
and sexuality for men on the DL. “The Gate” played hip-hop
music, infamous for its hypermasculine, heteronormative,
and sometimes homophobic lyrics, but that didn’t stop the clientele from turning the Gate into a space where their samesex desires could be comfortably expressed. In their everyday
lives, these men did the interactional work necessary to keep
their sexuality private and their conventionally masculine
and heterosexual images intact. But on Friday nights at the
Gate, McCune observes that they could enjoy the coexistence
of their multiple identities. Dancing to hip-hop music with
other black men allowed them to both reinforce and accept
Passing in Moonlight The
2016 film Moonlight tells
the story of Chiron (left),
a gay man on the down
low. Chiron, like the men in
Jeffrey McCune’s study of a
Chicago night club, keeps his
sexuality private, projecting
a traditionally masculine and
heterosexual identity.
Theoretical Approaches to Understanding Race
233
IN RELATIONSHIPS
From the Lovings to Kimye: Interracial Dating and Marriage
hough it is now rather commonplace, at one point in
history forty-one out of the fifty American states prohibited miscegenation—the romantic, sexual, or marital
relationships between people of different races. In 1958, for
example, Mildred and Richard Loving, an African American
woman and a white man, married and settled in their native
state of Virginia. In July of that year, they were arrested for
violating the state’s “Act to Preserve Racial Purity” and convicted. The judge sentenced them to a year in prison but suspended the sentence on the condition that the couple leave the
state. The Lovings moved to Washington, DC, where in 1967
the Supreme Court overturned all such laws, ruling that the
state of Virginia had denied the Lovings their constitutional
rights. While the Loving decision technically cleared the
MISCEGENATION
way for interracial marriages
romantic, sexual, or marital
nationwide, states were slow
relationships between people
of different races
to change their laws. It took
until 2000 for the state of Alabama to finally overturn the last antimiscegenation statute
left in the nation.
Just because it’s legal doesn’t always make it easy. People
who date interracially may still face stigma and discrimination at a social and personal level. They may have to deal with
in-group pressures from family, peers, and others to date
(and especially marry) someone of their own race. Partnering with someone outside of one’s group may be perceived
as being disloyal and can elicit strong sanctions from other
members. Stereotypes about members of different racial and
ethnic groups are also slow to disappear. People may hold on
to racist and sexist notions about the attributes (or deficits)
of men and women from different ethnic backgrounds and
T
dominant definitions of race, gender, and sexuality while also
resisting and subverting them.
EMBODIED (AND DISEMBODIED) IDENTITIES Are we
heading toward a future when race will matter less and less?
In a digital age does race disappear when more and more
interactions take place exclusively online? When we’re interEMBODIED IDENTITY those
acting online, we may not always
elements of identity that are
be able to see what others look
generated through others’
perceptions of our physical traits like. In many online spaces, such
as in e-mail, chat functions, or
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Race and Ethnicity as Lived Experience
Mildred and Richard Loving Their interracial marriage was illegal
in 1958.
their suitability as romantic partners. We see these tensions
played out in popular culture, in films, on TV shows, and in
our own everyday lives. But real change is happening.
As diversity has rapidly increased in the United States,
so has the number of interracial marriages. Young adults
have more relationships with more people from diverse
backgrounds, and they are more favorable to forming a
romantic partnership with someone from another racial
or ethnic group. Spurred in part by a rise in immigration
to the United States, interracial marriage has increased
text messaging, we may not have any of the kind of physical
cues that can tell us something about the other person. We
may only have their written words to decipher and maybe just
a small, inscrutable thumbnail photo of them in a corner of
the posts, which makes it all the more difficult to ascertain
their racial or ethnic background. This has been touted as
one of the more democratizing traits of the Internet—that it
can transcend, even obliterate, the real-world physical traits
associated with categories like race, gender, or age that normally define us. It is such aspects of embodied identity (the
way we are perceived in the physical world) that have historically been used as the basis for discrimination. These same
steadily, from just 0.4 percent of all married people in 1960
to 10 percent in 2015; the share climbs to 17 percent among
newlyweds, who have had perhaps the most diverse dating
pool of any generation (Livingston and Brown 2017). These
figures do not yet reflect same-sex partners or unmarried
cohabiters, groups that would certainly add to the trend.
The prevalence of intermarriage varies by demographic
group and at the intersections of race, gender, age, and education. While the data point to a marked rise in intermarriage across all the major ethnic and racial groups in the
United States, intermarriage is most common among Asians
(29 percent of newlyweds) and Hispanics (27 percent), followed by blacks (18 percent) and whites (11 percent). The
data are somewhat complex. For instance, if we also consider
the variable of gender, Asian women marry outside their race
far more often than Asian men do, while African American
women marry far less often outside their race than African
American men do. Finally, interracial marriage is somewhat
more common among those who are college educated (Livingston and Brown 2017).
Since the time of the Loving case, society’s attitudes about
mixed-race relationships have radically changed, becoming
much more positive. In 2017, 39 percent of Americans said
that marrying someone of a different race was good for society. More Millennials say this is a good trend than do Gen
Xers or Baby Boomers (Livingston and Brown 2017). The
decline in disapproval rates over time is even more dramatic:
The number of nonblack adults who said they would be
opposed to a close relative marrying a black person declined
from a high of 63 percent in 1990 to a low of 14 percent in
2017. Disapproval for interracial marriage to Hispanics or
Asians is just 9 percent, and for whites it was 4 percent.
ways of knowing about others through embodied characteristics are not necessarily available to those interacting online.
While the Internet has the potential to minimize race and
other visible traits, that’s not always desirable. It depends on
the context. Sometimes we go online and want to display our
racial identity, but that can be challenging when all we have
are words. In the case of online communities that are based
on racial identity, race must still be “done” interactionally. To
sound authentically African American online, for instance,
you have to include what sociologist Byron Burkhalter (1999)
calls “racially relevant” content and language—for example,
referring to other African American women as “sisters.”
The Big Sick In this romantic comedy based on his own life,
Pakistani comedian Kumail Nanjiani falls in love with an American
graduate student. His traditional Muslim parents don’t approve of
the match.
Stigma, prejudice, and restrictive racial stereotypes,
as well as entrenched negative beliefs on the part of some
people, all remain persistent challenges to creating a more
widely accepting, multicultural, and multiracial society.
Nonetheless, the growing number of interracial marriages,
while still relatively small, is an indication of significant
social change. One researcher said that this trend “reflects
an important shift toward blurring a long-held color line in
the United States” (Frey 2014).
How do you feel about interracial relationships? There’s
some likelihood that you or someone you know is already in
one. Or just look around—there are more interracial couples
now than ever.
Responses also help establish racial identity: It’s not just
what you say, but how others receive it. In some discussions,
the African American identity of participants is accepted,
but in other cases that status is contested, in what Burkhalter calls “identity challenges.” Identity challenges are usually
accusations that one is not “really” black or not black enough.
Burkhalter argues that race is not irrefutably identifiable
even in face-to-face interactions and that we must establish
it interactionally both on- and off-line. We can’t always tell
by looking what race someone belongs to and how that person might define his own racial identity. We may make mistakes of attribution. Stereotypes can come into play in either
Theoretical Approaches to Understanding Race
235
Table 8.1 Theory in Everyday Life
Perspective
Approach to Race and Ethnicity
Case Study: Racial Inequality
Structural Functionalism
Racial and ethnic differences are a
necessary part of society. Even racial
inequality has functions that help
maintain social order.
The functions of racial inequality and conflict for society
could include the creation of social cohesion within both
the dominant and minority groups.
Conflict Theory
Racial and ethnic differences create
intergroup conflict; minority and majority
groups have different interests and may
find themselves at odds as they attempt
to secure and protect their interests.
Some members of majority groups (whites and men in
particular) object to affirmative action programs that
assist underrepresented groups. This can create conflict
among racial groups in society.
Race and ethnicity are part of our identity
as displayed through our presentation of
self.
Some individuals (white ethnics and light-skinned
nonwhites in particular) have the option to conceal
their race or ethnicity in situations where it might
be advantageous to do so. This may allow them as
individuals to escape the effects of racial inequality
but does not erase it from society at large.
arena but in different directions: In face-to-face interaction,
seeing racial characteristics leads to stereotyping; online,
applying stereotypical templates leads to assumptions about
race. The Internet is thus not a place where all the problematic distinctions disappear—they just manifest themselves
in different ways.
Race, Ethnicity, and Life
Chances
A law professor decides that it is time to buy a house. After
careful research into neighborhoods and land values, she
picks one. With her excellent credit history and prestigious
job, she easily obtains a mortgage over the phone. When the
mortgage forms arrive in the mail, she sees to her surprise that
the phone representative has identified her race as “white.”
Smiling, she checks another box, “African American,” and
mails back the form. Suddenly, everything changes. The lending bank wants a bigger down payment and a higher interest
rate. When she threatens to sue, the bank backs down. She
learns that the bank’s motivation is falling property values
in the proposed neighborhood. She doesn’t understand this;
those property values were completely stable when she was
researching the area. Then she realizes that she is the reason
for the plummeting values.
As Patricia Williams’s (1997) experience illustrates, membership in socially constructed categories of race and ethnicity can often carry a high price. We now look at other ways this
price might be paid in the areas of family, health, education,
work, and criminal justice.
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Family
Race, ethnicity, and their correlates (such as SES) shape
family life in a variety of ways. Data from the U.S. Census
Bureau (2016b) showed that in 2015, of the white population
over fifteen years of age, 51 percent were married, 11 percent
divorced, 6 percent widowed, and 30 percent never married. Of
the African American population over age fifteen, 29 percent
were married, 12 percent divorced, 6 percent widowed, and
40%
Percentage of newlyweds who are intermarried
Symbolic Interactionism
Men
Women
36
30%
28
26
24
21
20%
12
10%
12
10
0%
White
Black
Hispanic
Figure 8.2 Intermarriage Rates by Race
SOURCE: Livingston and Brown 2017.
Asian
50 percent never married. The Hispanic population reported
43 percent over age fifteen married, 9 percent divorced, 3 percent widowed, and 42 percent never married. Thus, African
Americans are more likely than whites and Hispanics to never
marry or to be divorced. This means that black and Hispanic
children are significantly more likely to live in single-parent
homes. In 2015, for example, 74 percent of white children and
83 percent of Asian children lived with two married parents
compared to just 34 percent of black children and 60 percent
of Hispanic children; nearly half of all black children live with
their mother only (Child Trends Databank 2015).
Kathryn Edin (2005) has argued that low-income women
of all ethnicities see marriage as having few benefits. They feel
that the men they are likely to encounter as possible husbands
will not offer the advantages (financial stability, respectability, trust) that make the rewards of marriage worth the risks.
This doesn’t mean, of course, that most low-income women
don’t love their male companions; it only means that they
believe a legal bond would not substantially improve their lot
in life.
In 2015, the birth rates for American teenage mothers
(ages fifteen to nineteen) varied significantly by race. The
birth rate for white teenage moms was 16 per 1,000 births,
while the birth rate for African Americans was 32 per 1,000;
for Hispanics it was 35 per 1,000 (Martin et al. 2017). Social
thinkers such as Angela Y. Davis argue that African American teenage girls in particular see fewer opportunities for
education and work and choose motherhood instead (2001).
Davis believes that social policies aimed at punishing teenage mothers of color will be ineffective; only by attacking the
racism inherent in the educational system and the workforce
will these teens be at less risk of becoming mothers.
Researchers Anne Case and Angus Deaton (2015) recently
found surprising new reasons to be concerned about the
health of whites as well, specifically middle-aged whites
without a college degree. After many decades of declining
mortality or death rates among all Americans aged forty-five
to fifty-four, this group has experienced a startling reversal of
this trend. The mortality rate in midlife for whites with just a
high school education actually increased a half percent a year
between 1999 and 2014. While this group used to have death
rates that were 30 percent lower than those of blacks, their
rates are now 30 percent higher. While part of this increase
is due to slowing progress in combating heart disease and
cancer, the researchers also found evidence of a rise in what
they called “deaths of despair”—death by drugs, alcohol, and
suicide (Case and Deaton 2017). Case and Deaton found that
the lack of steady, well-paying jobs was an aggravating factor
causing pain, distress, and social dysfunction to build up over
time and further exacerbate conditions.
Another ongoing issue for Americans is access to healthcare insurance and medical services. Many health-care
consumers rely on insurance benefits provided through
their employer if they have a job with such benefits; if not, they
must buy individual insurance policies in order to meet
their medical needs, and many Americans cannot afford
basic health-care coverage. In 2016, 6 percent of whites
didn’t have health insurance, along with 8 percent of Asian
Americans, 11 percent of blacks, and 16 percent of Hispanics (Figure 8.3). The Affordable Care Act of 2010 (ACA, or
Obamacare) was designed to address such inequities by providing something like universal health-care coverage, but the
law has remained an area of contention. Under the Trump
Health
25%
Health is an area in which we find widespread disparity
among racial and ethnic groups. Although whites have typically fared better in health matters than minorities, this is not
always the case. Recent findings reveal a more complicated
picture of the nation’s health when intersections between
race, class, and gender are taken into account.
One way of measuring health is to look at life expectancy.
White male children born in 2015 can expect to live to be
around 76 years old, while white females can expect to live to
81. African American males’ life expectancy is 71 years, and
African American females’ is 78. While whites still live longer than blacks, these figures represent an important narrowing of the black–white gap in life expectancy. In 1980, this
gap in life expectancy was almost 7 years for men and nearly
6 years for women; it’s now 4.5 years for men and 3 years for
women. Notably, Hispanic men and women have the highest
life expectancy, higher even than whites: 79 years for Hispanic
men and 84 for Hispanic women (Centers for Disease Control
and Prevention 2017b).
20%
16.0%
15%
10.5%
10%
7.6%
6.3%
5%
0
Whites
Asians
Blacks
Hispanics
Figure 8.3 Americans without Health Insurance
by Race/Ethnicity, 2016
SOURCE: Barnett and Berchick 2017.
Race, Ethnicity, and Life Chances
237
administration, lawmakers have proposed repealing the ACA
and replacing it with a different plan.
Disparities in access to health care can adversely affect
members of a racial group. This may partially help to explain
the gap in life expectancy rates for men and women of different
races. Minorities are also often disproportionately exposed to
other factors that affect life span, such as dangers in the workplace, toxins in the environment, violence, and stress.
60%
55.9%
50%
40%
37.3%
30%
Education
One of America’s cultural myths is that everyone has equal
access to education, the key to a secure, well-paying job.
However, by looking at those who actually receive degrees,
we can see that the playing field is not that level. According
to the U.S. Department of Education (2017a), the high school
graduation rate in 2015 was 90 percent for Asians, 88 percent
for whites, 78 percent for Hispanics, and just 75 percent for
blacks. The reasons for dropping out of high school are complex, but the highest rates are associated with those from
economically disadvantaged and non–English-speaking
backgrounds. In 2015, Hispanics had the highest high school
dropout rate of all racial groups at 9 percent.
Victor Rios (2017) spent five years in schools and community centers documenting what happens to Latino youth in
what has been called the school-to-prison pipeline. Rios traces
a pattern in which some Latino youth encounter negative
experiences with teachers and other school authorities who
misunderstand the students’ cultural cues and background.
This can result in those students being labeled as “bad,” “deviant,” or “at risk,” further stigmatizing them within the school
system. There may be greater scrutiny and punishment of
Latino youth, sometimes leading to suspension or expulsion
from school. This process serves to criminalize Latino youth,
sending them on a path away from education and mainstream
society. At the same time, these youths are also surveilled by
police in their communities, where they may experience similarly negative interactions and consequences.
In higher education, there are similar disparities of achievement at each level. In 2016, 56 percent of Asian Americans
over age twenty-five, 37 percent of whites, 23 percent of blacks,
and 16 percent of Hispanics had a bachelor’s degree or higher
(Figure 8.4). Further, 24 percent of Asian Americans, 14 percent of whites, 9 percent of African Americans, and 5 percent
of Hispanics had advanced degrees (master’s, professional
degrees, and doctorates) (U.S. Census Bureau 2017c). Thus,
Asian Americans and whites enjoy more success overall in
the U.S. educational system than African Americans and Hispanics do. The reasons for the disparity are again complex,
involving both economic and cultural factors.
Claude Steele (2010) has identified something called
“stereotype threat,” a social-psychological mechanism at
play among minority college students that hinders their
academic performance. Steele discovered that negative
238
CHAPTER 8
Race and Ethnicity as Lived Experience
23.3%
20%
16.4%
10%
0
Whites
Asians
Blacks
Hispanics
Figure 8.4 Americans over Age 25 with Bachelor’s
Degrees by Race/Ethnicity, 2016
SOURCE: U.S. Census Bureau 2017c.
racial stereotypes may adversely affect African American
students when they are in highly demanding situations
in which they might risk confirming those stereotypes.
In competitive, high-stakes academic conditions (such as
test-taking), stereotype threat can cause sufficient anxiety in those students to effectively harm their abilities. In
less stressful situations, when no negative stereotypes are
invoked, these students perform as well as peers of other
races. Steele suggests that stereotype threat may help
explain some of the achievement gap between racial groups.
Jennifer Lee and Min Zhou (2015) have identified an inverse
phenomenon that they call “stereotype promise.” Because
there are positive stereotypes associated with the academic
performance of Asian Americans, those students may reap
benefits in similarly stressful situations when they might
confirm such stereotypes.
Earning an education is extremely important in American
society. Not only does it translate to greater success in the
workforce, but it also confers social status and cultural capital
that can prove valuable in other arenas.
Work and Income
In 2016, African Americans made up 12 percent and Hispanics 17 percent of the total workforce (U.S. Bureau of
Labor Statistics 2017f). If jobs were truly given to people
regardless of racial or ethnic identity, we would expect to
see these same distributions across occupations. However,
that is not the case. For example, in 2016, African Americans constituted 9.1 percent and Hispanics 9.3 percent of
all management, professional, and related occupations
ON THE JOB
Diversity Programs: Do They Work?
any
workplaces—academic,
government,
and
corporate—are experimenting with different programs
in an effort to increase the diversity of their workforces. A
quick look at the numbers and it is clear why these programs
are necessary: In 2016, there were five African American CEOs
of Fortune 500 companies and twenty-one female CEOs, representing 1 percent and 4.2 percent of Fortune 500 CEOs,
respectively. With companies like Bank of America settling
huge race-discrimination lawsuits in recent years, the stakes
are high, but what do we know about these different diversity
initiatives and their ability to truly increase diversity?
Sociologists Frank Dobbin and Alexandra Kalev
(2016) analyzed three decades of data from more than
800 U.S. firms, and interviewed hundreds of managers and
executives, to learn what works—and what doesn’t—when it
comes to diversity programs. First, Dobbin and Kalev found
that top-down approaches to diversity, including diversity
training programs as well as tools like hiring tests and performance ratings, are generally not effective. They found that
the positive effects of diversity training typically faded after
just a few days, and some companies experienced adverse
effects. Part of the problem, they found, is that companies
often make these training programs mandatory, evoking
anger and resistance from participants. Companies saw
much better results when they made the training voluntary.
Companies that instituted voluntary diversity training programs saw increases of 9 percent to 13 percent in women and
black, Hispanic, and Asian men in management positions
after five years (Dobbin and Kalev 2016).
But the most effective diversity programs, Dobbin and
Kalev found, are not the ones that come from above but
rather those that engage managers in solving the problem,
increase managers’ contact with female and minority workers, and promote social accountability. These programs
include mentoring and college recruitment programs. For
example, five years after implementing a college recruitment program targeting women, companies saw their share
of white, black, Hispanic, and Asian women in management
increase by an average of 10 percent. Diversity task forces
and diversity managers were also found to be successful,
namely by increasing social accountability. When managers
knew their hiring decisions were going to be reviewed by a
diversity manager, they were more likely to consider all qualified applicants (Dobbin and Kalev 2016). A growing number of organizations, from the Veterans Administration to
Fortune 500 companies and community colleges, have established new internal offices or centers whose sole directive is
M
infusing diversity, equity, and cultural competency into the
workplace culture, policies, and environment.
Of course, there may be some backlash to such organizational changes. A recent study found that high-status groups
such as white men interpret pro-diversity messages as
unfair and as threatening to their status position. The experiment found that when an organization mentioned being prodiversity, white male applicants were more likely to express
concerns over discrimination and overall performed less well
than white men applying to a company that didn’t mention
diversity (Dover, Major, and Kaiser 2016). There may be those
individuals who argue that promoting workplace diversity
through training and employee-support programs is neither
necessary nor a worthwhile use of organizational resources.
Everyone has an equal chance of making it to the top, they say,
and women, blacks, Latinos, gays and lesbians, the disabled,
and other workers should all just “pull themselves up by their
own bootstraps.” The debate over whether historically disadvantaged groups should receive any kind of special attention
has been with us for decades and will continue to rumble for
as long as inequality persists in our society.
But think about it this way: If you were the CEO, president, or director of an organization, wouldn’t you want to
make sure you were doing everything you could to create
a diverse, inclusive, and equitable workplace that benefits
from the contributions of everyone working for you? And
that you weren’t overlooking the skills and talents of potential employees for baseless reasons like their gender, race, or
sexual orientation?
Diversity Training Sociological