This was so enjoyable! They were quick to respond to my questions when we were concerned about the weather, and sent me the exact location without my having to ask. They even called us when they saw us struggling to find a parking space. During the tour, they used a laser pointer to help us see the animals. We saw a family of monkeys putting on an acrobatic show, beautiful scarlet macaws, lizards, crocs, and lots of birds. They even provided ponchos for the rain, and binoculars to help us see. They didn’t even mind when my daughter spilled crackers all over the boat. Great experience, highly recommended!