I'm from NY City. I visited Ann Arbor, MI today and my friend introduced me to Zingerman's Deli. There was a crowd outside at noontime and 2 gentlemen manning stations in front of the store, one for grocery shopping inside and the other for ordering...sandwiches. Everyone is very friendly and helpful. Everyone is wearing a mask, most of the masks quite upscale. Sandwich orders are done by cell phone or on- line, when your order is ready you pick it up in the back at a table outside, and there are picnic tables to eat your sandwich. We order one Pastrami on Rye with Cole Slaw and Russian Dressing to share, the wait is 20 minutes, and we stand around, then go inside the grocery as our sandwiches are being made. There is fresh baked bread, gourmet chocolate, wonderful selections of deli meat, salads, and a bathroom, which was very clean and well appointed. We received a text that our sandwich was ready, we left the grocery and headed to the back to pick up our sandwich and a Dr. Brown Black Cherry. A table became available, it was wiped, we sat down, and opened the tightly wrapped sandwich, each taking one half. The bread was hand cut, freshly baked, deeply crusted, chewy, perfect. The Pastrami was rough cut, deeply flavorful, and generously portioned. The cole slaw was homemade, flavorful, crunchy, a perfect compliment to the meat. The Russian Dressing was lovely. Can you tell I loved this sandwich! I've eaten lot's of excellent pastrami and this is the best of it's kind that I've ever tasted. Hy-Grade in Detroit makes the same sandwich and it's great too, in it's own way, but Zingerman's makes one incredible sandwich, probably the best I've ever had. Check it out.More