Online Orders: Browse our online catalog to view the many products and styles we have available. Place your order through our online check out system.
Telephone Orders: Call us on (852) 2730 0885 if you have any enquiries or if you wish to customize your flower gifts. Alternatively, you can send us a fax on (852) 2730 0206 or email us at [email protected]
Order Confirmation: You will receive an email confirmation within one hour of placing your order to confirm that your order has been received and is being processed by us.
Order preparation: We will carefully prepare and package your order on the day of dispatch or one day in advance to ensure that all fresh flowers, food items and fruit remain fresh upon delivery.
Dispatching: Your order will be dispatched from our warehouse on the same day as delivery. If applicable, greeting cards will be prepared and dispatched with the gift.
Tracking and Delivery: The gift will be delivered to the recipient at their home or office. Customers can track their order at any time by calling our Customer Service hotline on (852) 2730 0250
Our flower specialists are available for you by phone at (852) 2730 0250 or (852) 2730 0885. They can answer any questions you have about placing an order, as well as recommend different flower options and help you choose the perfect gift. No matter what the occasion, (New Baby, Romance, Birthday or any special occasion) we will help you pick the perfect flower gift that will stand out from the rest.
If your credit card is not listed above in our list of accepted payment methods, and you do not have a PayPal account, please contact our Customer Service Team by phone at (852) 2730 0250 or email [email protected]. Our representatives will be happy to assist you to in your purchase using an alternative payment method. Payments can be done online or over the phone using credit or debit cards, direct deposit, and corporate checks. We offer email ordering at [email protected]. Emails are answered 7 days a week.
We will not disclose your personal information to third parties. Customers who wish to send gifts anonymously may do so. We will not use cookies to handle or store your financial information. The data collected via our websites is strictly limited and will only be used for the purposes of completing orders and improving the customer experience.
We offer free delivery to 99% of Hong Kong (including Discovery Bay). No matter how many flower gifts or daily/weekly plants you need, every single order is delivered in a timely manner a with no delivery fee.
Email us at [email protected] or call us on (852) 2730 0250 or (852) 2730 0885 for a free gifting recommendation and a free quote for your flower gift needs.
| NORMAL ITEMS | Delivery Time (Hong Kong time) |
| Monday To Friday | After 13:00 the following day |
| Saturday | After 13:00 next working day |
| Sunday and Holiday | After 13:00 next working day |
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