Chatgpt or other AI type responses on Trip Advisor...policy? - Tripadvisor Support Forum

Chatgpt or other AI type responses on Trip Advisor...policy?

United States
Level Contributor
16,247 posts
285 reviews
508 helpful votes
Chatgpt or other AI type responses on Trip Advisor...policy?

It is clear on Costa Rica forum that there is an account giving very lengthy and often non relevant responses that appear to be AI generated. TA does not have a choice to report this activity. Is it within guidelines or what is the policy? I am sure it happens on many high traffic forums. Thank you.

11 replies to this topic
California
Level Contributor
74,378 posts
1,866 reviews
470 helpful votes
1. Re: Chatgpt or other AI type responses on Trip Advisor...policy?

Similar thread

https://www.tripadvisor.com/ShowTopic-g1-i12105-k14542187-Is_TA_using_bots_to_respond_on_some_forums-Tripadvisor_Support.html

If replies look to be cut and pasted from other sources, some of us report it as includes Copyright material and they do go away.

Wrexham, United...
Destination Expert
for Singapore, Traveling With Disabilities
Level Contributor
4,407 posts
362 reviews
313 helpful votes
2. Re: Chatgpt or other AI type responses on Trip Advisor...policy?

AI generated replies tend to be wordy, and give advice found on the Internet. People come here for personal experience and advice on info not on the Internet, so AI is useless.

The thread quoted by Northern Traveler shows that TA do remove AI posts. One day in the distant future I'm sure TA will add it to the list of things you can report. But there are many other things which need to be sorted first.

So reporting it as copyright infringement, and possibly an email to TA is all we can do for now.

3. Re: Chatgpt or other AI type responses on Trip Advisor...policy?

Tripadvisor staff removed this post because it did not meet Tripadvisor's forum guideline with regards to harassment of another user.

What are forum guidelines?
 
Wrexham, United...
Destination Expert
for Singapore, Traveling With Disabilities
Level Contributor
4,407 posts
362 reviews
313 helpful votes
4. Re: Chatgpt or other AI type responses on Trip Advisor...policy?

Thanks Tilly. What strange wording. I'm not sure if it's AI. I fed ChatGPT with a similar sort of question to one he'd commented on. The reply was very wordy, but rather better English. I wonder if he's using Google translate.

Oxfordshire, United...
Level Contributor
50,797 posts
101 reviews
449 helpful votes
5. Re: Chatgpt or other AI type responses on Trip Advisor...policy?

In one comment somebody has already called him JohnBot

California
Level Contributor
74,378 posts
1,866 reviews
470 helpful votes
6. Re: Chatgpt or other AI type responses on Trip Advisor...policy?

That poster also returns to threads and responds to comments which most bots don’t do. The content may be AI generated, but I think there is someone managing the account.

Tampa, Florida
Level Contributor
103 posts
7. Re: Chatgpt or other AI type responses on Trip Advisor...policy?

I'm amused and flattered that my responses to questions on TA's Costa Rican forum are potentially AI generated.

Please be assured that I am a living-breathing human being that has thoroughly enjoyed Costa Rica for decades. I have previously made a living writing for a well-known regional magazine in the States and am an award-winning fiction writer now. Sorry, I like to write. Skip the posts if you don't care to read them.

I make no apologies for the length of my posts. I also make no apologies for being less than specific to the highly specific topics. It's easy to miss the forest for the trees when newbies are asking specifics. Being more general reminds first-timers that the kind of bath soap in any given hotel (or other such worry) is really quite irrelevant to ANYONE's best experience in CR. Exaggerated worries, like driving in CR or vaccines or thieves around every corner, often cost first-timers dearly in extra funds and fun to avoid the bogymen. I'll continue to champion fair representations and realities of travel there tempered by my multiple stays and experiences in most areas of the CR over the last two decades.

Finally, I am accepting of every traveler's philosophy, method or approach. Travel is the Great Educator. CR, however, is not world renowned for its architecture, nightlife, high cuisine or any other common western travel inspirations. There's no Disneyland, Times Square or Space Museum. It is, without question, one of the world's best destinations to experience the natural environment in all its glory with the little evidence or influence of humans' heavy hand.

I will continue to encourage those so inclined to experience those natural wonders and foster a broader understanding of HOW to approach travel there and leave the specifics to others equally experienced.

Pittsburgh...
Level Contributor
6,609 posts
3,274 reviews
64,810 helpful votes
8. Re: Chatgpt or other AI type responses on Trip Advisor...policy?

With each and every passing day AI Chatgpt💻 etc will become more refined and improved. Eventually, it will replace the Tripadvisor support forums. Just a year ago AI 💻 was never discussed and with every passing day, it's becoming a dominant topic on the Tripadvisor support Forums.

9. Re: Chatgpt or other AI type responses on Trip Advisor...policy?

This post has been removed at the author's request.

To read more about editing your posts, please follow this link: http://www.tripadvisor.com/help/how_to_edit_your_posts
 
Odessa, Florida
Destination Expert
for Monteverde, Arenal Volcano National Park
Level Contributor
18,548 posts
139 reviews
29 helpful votes
10. Re: Chatgpt or other AI type responses on Trip Advisor...policy?

I know all about the issue because I teach online college classes. Even when sophisticated software is used, a source for suspected language cannot be found. I will not/ cannot accuse a student of cheating without evidence.

One would think that the atmosphere on a travel forum would be more congenial. When a new poster writes in a manner not common to others, it seems unfair, without evidence, to call him a bot.

There are well-respected regulars on the Costa Rica forum that sometimes provide lengthy posts, veering into philosophy and details. As long as forum rules are not broken it would be nice if we could be more welcoming.

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