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Buying a car is one of the biggest investments you will make in your life so purchasing adequate protection for your vehicle is every bit as important as buying the car itself. Providing a safeguard against expensive, unforeseen repairs by way of a customized service contract for your vehicle affords you all the peace of mind and security you need to know that you are prepared for those unsuspecting auto repairs. Keeping in mind that auto repair costs are ever-increasing, and that a carefully selected service contract can make a great deal of difference to your wallet, we at CarShield are here to assist with all your contract needs.
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There suppose to be an extended type of insurance just on fixing your car but they did not even do that for me I was left with a $5000.00 bill because they failed to do what they said they would do. I also found out most places that deal with these… more
Alvin I.5 years ago 42 people found this helpful
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- Debra W.SoMa, San Francisco, CA22Jan 8, 2024
The TV said they pay for all repairs. That is not true. My car needs a harness. It's burning oil. They said it is not covered. I would have to pay $1036 out of pocket to car dealership's repair shop.
Helpful 2Thanks 1Love this 0Oh no 0 - Brian S.Marana, AZ02517Jan 12, 2024Updated review
After spending 8 long grueling days dealing with CarShield/American Auto Shield, they finally approved my claim for the exhaust manifold issue. ***Wait for it*** They agreed to cover the manifold gaskets and bolts but DECLINED the extraction of the broken bolts that are in the aluminum head ! I can't make this stuff up people! The dealership quoted them $1500, but this horrible car warranty company only approved $700. I literally spent hours on the phone with this fraudulent car warranty company dealing with people from the Philippines that I couldn't understand and each one I spoke with wanted me to tell them what email and exact time the car dealership sent them the estimate.
PLEASE PLEASE PLEASE.........If you currently have them, please cancel because when you actually need services that you have paid for for many months or years, they will NOT cover you!!!! If you are shopping around for a car warranty, PLEASE RUN FAST AND FAR FROM THIS SCAM OF A CAR WARRANTY COMPANY!!!!!Helpful 3Thanks 1Love this 2Oh no 0Jan 4, 2024Previous reviewI researched a few different extended warranty companies and decided to go with CarShield. I bought their top of the line warranty coverage for my 2018 Ram Rebel for $99/month. After 5 months, my truck needed replacement of both exhaust manifolds and a CV axle. I brought my truck to a RAM dealership and they submitted the claims. Guess what? CarShield declined the exhaust manifolds despite me having called them 2 days prior to be sure it was covered which they stated it was. They agreed to the CV axle but only for an aftermarket non OEM part. Th RAM dealership informed me that they have dealt with CarShield multiple times and said they rarely pay for any claims and it takes them several weeks/months to receive any payment from CarShield. Meanwhile, this RAM dealership will not release my truck back to me until the claim is paid. Do NOT purchase a CarShield warranty!!! They will find any excuse to deny your claims.
- Rainey P.Tallahassee, FL145Apr 9, 2024
This company is straight up ripe off. Here I am paying for a service for 3 years..feeling peace of mind that if something does go wrong with my car, I wouldn't have to worry about the expenses of getting my car fix. Well that came today and my car stop working and Carshield tell me it a maintenance issue and I am not cover with over $5000.00 worth of repairs..don't ever use this company
Save you money and time ..not worth any stars but I had to put one in order to post this. I hope this help the next person form this company ripping you offHelpful 0Thanks 0Love this 0Oh no 0 - Anthony D.San Francisco, CA01Apr 25, 2024
I would definitely not get car Shield they are the worst company ever they don't fix anything by the time you pay all your monthly payments you could have got your car fixed 10 times over again don't waste your money on their monthly payments just keep it and when your car breaks down just pay for it because they are not going to fix it and they don't give you your money back I know from experience just got done dealing with them
Helpful 0Thanks 0Love this 0Oh no 0 - Donna W.Brush Creek, TN03Mar 27, 2024
I have had car shield for years BIG MISTAKE if I could of gave 0s would have. first time I tried using car shield it a was fight to get them to pay but in the end my brother managed to let them know the part that was needing replaced was the same part just dealership called it something else and car shield called it something else but in the end they covered it
today was the 2 time I needed to use the car shield. the dealership called them to get pre authorization out of a 6,229 dollar repair bill Car shield would only cover 360 dollars leaving me with a 5,869 dollar repair bill, needless to say I canceled starting next month since this month was already paid for. CAR SHIELD IS A RIPOFF
SAVE YOUR MONEY, go with Endurance or any other extended warranty company but stay away from car shield I learned this the hard wayHelpful 0Thanks 0Love this 0Oh no 0 - Tony N.Tampa, FL115Apr 11, 2024
To be direct, I'd rather get my member inadvertently caught in a table-top oscilating fan than to have to deal with the CarShield people again. You'd be better off just putting the money in your savings to use in the event you need car repairs, than paying them, which is money down the drain.
Helpful 0Thanks 0Love this 0Oh no 0 - Linc B.San Francisco, CA01Mar 9, 2024
CarShield didn't wait for two days for my late income check to arrive at the bank before charging my credit card for the first month's payment. From the time the salesman wrote the contract, Carshield was fully aware I didn't want to use my credit card and intended to pay for the entire warranty.
Other than the salesman, the people I spoke with at Carshield were in the USA and understanding. They had no authority but were pleasant. After reading the other reviews about horror stories regarding actually trying to get a claim paid, I wonder if I made a mistake and hope I never have to make a claim.Helpful 0Thanks 0Love this 0Oh no 0 - Dakota P.Knoxville, TN03Apr 9, 2024
I took my jeep in for fuel injector replacement and the mechanic said it would be 835 dollars my deductible was 100 dollars car shield would only pay 200 and said that the mechanic shouldn't have charged that much so we paid 635 dollars and they paid 200 dollars we've had car shield for 2 years and never used it and when we did it was a disaster so I'm guessing that they have to pay has been celebrates and that's where your money goes
Helpful 0Thanks 0Love this 0Oh no 0 - Migdalia Q.Landisville, NJ239Nov 26, 2023
I cancelled my policy a week after i made my payment because i no longer owned the car. Carshield did cancelled my policy but refused to give me a discount stating that although i had cancelled and no longer had the car they were still going to continue covering it until the following month which is bull am willing to bet if the new owners were to need repairs during that month they would not cover it because i no longer own it..its just another way to keep my money.
This is fraud and i will report it to the attorny generalHelpful 5Thanks 1Love this 1Oh no 1 - Nov 20, 2023
CarShield advertises paying for a premium with a deductible but for almost every claim I had to pay close to half of all the total expenses. They try their hardest to disqualify you for everything they can even if it's covered under your plan. Every claim they made sure I wouldn't get reimbursed for the rental and the last one was the last straw, they sent the part themself instead of the repair shop ordering the part which took about 3 weeks total for the part and me calling every few days and even after they ensured I would be covered for the rental they refused to pay for one dollar and I finally just said forget it I'll just save the money vs giving it to them.
Helpful 2Thanks 0Love this 0Oh no 0
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