3 stars: Average

I decided to get car shield because I…

I decided to get car shield because I need that piece of mind, but I cannot print out my contract, the website is poor

5 stars: Excellent
Only the latest review will count in the company's TrustScore
5 stars: Excellent

haven.t used car shield yet but…

haven.t used car shield yet but customer service seem nice to work with

4 stars: Great

I haven't had the opportunity to use…

I haven't had the opportunity to use carshield because I had not needed service. I would not want my car to breakdown but knowing that the powertrain is protected by carshield

Only the latest review will count in the company's TrustScore
5 stars: Excellent

I'm very pleased by the agent that took…

I'm very pleased by the agent that took her time to help me set my account up. I'm in a place now that I don't have to worry about paying those big bills for my car service. Thank you, CarShield.

4 stars: Great

Excellent Guidance.

Really good response from customer service associate on how to request a reimbursement for car rental.

5 stars: Excellent

I have never had to use car shield

I have never had to use car shield, but everyone that I have talked to , has been very helpful,

5 stars: Excellent

…Great

There's really nothing more to say other than I've been with car shield going on 2 years and the representatives have all been very pleasant with me I really wish you would have some type of a card that you could carry around with you.

5 stars: Excellent

Great

Great service. Would recomment it

5 stars: Excellent

when signing up the gentleman who…

when signing up the gentleman who helped me was very helpful to explain everything to me.

5 stars: Excellent
3 stars: Average

I just canceled my policy

I just canceled my policy. Because i sold that car not for service issues.I could not tell you how the service is i never had to use it

1 star: Bad

Do not use or trust Car Shield

I am sorry to say, Car Shield is a complete scam and truly unprofessional. I had to have my car towed as it was overheating, took to my local mechanic and told him please check it over. I mentioned I had Car Shield and if he could call them to file the claim. They (Car Shield) replied that my part that failed, a gasket was not covered under my policy, I had the highest level policy they sold. Boy was I sold up the creek, I would not ever reccomend them to anyone, not even my worst enemy. They (Car Shield) would eagerly take my monthly payments, but when it came to the first time I needed them, they denied my claim and slithered back into the pits of hell. Do not be fooled by their fast talking telesales people, I am just very dissapointed they are allowed to continue to take advantage of hard working people. My 2c.

4 stars: Great

Everything was really great!

Everything was really great!! The only problem I had was reaching the right department for roadside assistance. This took several calls and after I finally reached the right person everything went through great again!! The customer service department was very friendly, professional and knowledgeable and this made for a very satisfying experience!!

4 stars: Great

Good

The representative was helpful and informative.

5 stars: Excellent

We decided to cancel our policy after…

We decided to cancel our policy after reviewing it. Agent handled it very gracefully and I have received my refund.

1 star: Bad
5 stars: Excellent
5 stars: Excellent

EVERYONE VERY HELPFUL.........HOPE THE…

EVERYONE VERY HELPFUL.........HOPE THE COVERAGE IS AS GOOD

5 stars: Excellent