I decided to get car shield because I need that piece of mind, but I cannot print out my contract, the website is poor
haven.t used car shield yet but customer service seem nice to work with
I haven't had the opportunity to use carshield because I had not needed service. I would not want my car to breakdown but knowing that the powertrain is protected by carshield
I'm very pleased by the agent that took her time to help me set my account up. I'm in a place now that I don't have to worry about paying those big bills for my car service. Thank you, CarShield.
Really good response from customer service associate on how to request a reimbursement for car rental.
I have never had to use car shield, but everyone that I have talked to , has been very helpful,
There's really nothing more to say other than I've been with car shield going on 2 years and the representatives have all been very pleasant with me I really wish you would have some type of a card that you could carry around with you.
when signing up the gentleman who helped me was very helpful to explain everything to me.
I just canceled my policy. Because i sold that car not for service issues.I could not tell you how the service is i never had to use it
I am sorry to say, Car Shield is a complete scam and truly unprofessional. I had to have my car towed as it was overheating, took to my local mechanic and told him please check it over. I mentioned I had Car Shield and if he could call them to file the claim. They (Car Shield) replied that my part that failed, a gasket was not covered under my policy, I had the highest level policy they sold. Boy was I sold up the creek, I would not ever reccomend them to anyone, not even my worst enemy. They (Car Shield) would eagerly take my monthly payments, but when it came to the first time I needed them, they denied my claim and slithered back into the pits of hell. Do not be fooled by their fast talking telesales people, I am just very dissapointed they are allowed to continue to take advantage of hard working people. My 2c.
Everything was really great!! The only problem I had was reaching the right department for roadside assistance. This took several calls and after I finally reached the right person everything went through great again!! The customer service department was very friendly, professional and knowledgeable and this made for a very satisfying experience!!
We decided to cancel our policy after reviewing it. Agent handled it very gracefully and I have received my refund.
EVERYONE VERY HELPFUL.........HOPE THE COVERAGE IS AS GOOD