Lake Michigan Credit Union Reviews | Glassdoor

Lake Michigan Credit Union Reviews

Updated Feb 12, 2021

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4.1
86%
Recommend to a Friend
90%
Approve of CEO
Lake Michigan Credit Union President and CEO Sandy Jelinski
Sandy Jelinski
74 Ratings
  1. "Great Opportunity and Culture"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Teller 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Lake Michigan Credit Union part-time for less than a year

    Pros

    -Great staff that prepares you for the job. -Great Culture to be around and happy workers as well. -Good hours, Good pay and great foundation for career building.

    Cons

    -Training aspect could be improved in some areas. But overall Good.

  2. "Full Time MSR"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Msr in Grand Rapids, MI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Lake Michigan Credit Union full-time for more than 3 years

    Pros

    *meet wonderful people *lots of community involvement

    Cons

    *Branch Managers are under trained, not good leaders and attempt to bully staff into performing how they'd like.

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  3. Helpful (2)

    "Mortgage Dept"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    No opinion of CEO

    I have been working at Lake Michigan Credit Union full-time

    Pros

    Overall, I've never worked for a company that has been as understanding and caring when life events get in the way of work. Although it probably depends on the department you're in, my schedule has been fairly flexible. Most of the employees on the processing side of Mortgage are eager to assist and kind.

    Cons

    As someone with a chronic condition that qualifies as a disability, I was disappointed when I was hired in and saw that the only health plans available were high-deductible plans. The company has since added another option, but I still find that the healthcare options are limited. When I had to be out on FMLA for a couple of weeks for a surgical procedure, HR was very understanding, but my manager less so. She was unhappy with the time I missed for the appointments required leading up to the procedure, which I had no control over. I've noticed over the past couple of years that management has been becoming less and less understanding of time off. In addition, the pay is low. I could make quite a bit more at other companies. I feel strongly that we should be more fairly compensated. It adds to the feelings I already have of being underappreciated at work. Low pay further complicates things when you consider the chronic medical condition I mentioned above. With the health care options available, I still have to spend a large portion of my pay on medical care, so it feels like my income is even less. There are also less opportunities and perks for those not located in Grand Rapids.

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  4. Helpful (2)

    "Wonderful Employer with Great Intentions"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Office Manager in Grand Rapids, MI
    Recommends
    Positive Outlook

    I have been working at Lake Michigan Credit Union full-time for more than 3 years

    Pros

    Great Culture. I've worked at other companies, and always wanted to feel as though I am doing something meaningful to make the world a better place. I am able to do that at LMCU. From the top down, leadership stresses the importance of always doing what is right for our members. We really want to improve the financial well-being of the people we serve. We are committed to this mission.

    Cons

    While the company has great intentions, they don't always choose to do things in the most efficient or effective manner. If we improved some of our systems, processes, and communications, we could be even better than we are.

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  5. Helpful (4)

    "The Best Place for your Career"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Vice President, Regional Mortgage Production in Grand Rapids, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lake Michigan Credit Union full-time for more than 3 years

    Pros

    There’s such a great corporate culture present at LMCU. If you are starting your career or a seasoned banking professional, you will find a dynamic culture that leads with doing the right thing. Senior management is very accessible and willing to talk one on one about career goals, current workload and a variety of topics. I have been in the mortgage industry for over 13 years, and LMCU has the right mix of products, pricing, and passion for our employees.

    Cons

    LMCU is a very large producing credit union. Be sure to have great time management skills.

  6. "Call Center"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    No opinion of CEO

    I have been working at Lake Michigan Credit Union full-time

    Pros

    -They focus just as much on the employees as they do the members. -Lots of open positions constantly, always room to move up. -Multiple tools available to learn more

    Cons

    You never get a chance to really meet any of the people you work under, even if it just is a handshake and a hi.

  7. Helpful (1)

    "Love LMCU"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Bank Teller in Norton Shores, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lake Michigan Credit Union part-time for more than a year

    Pros

    LMCU cares about their Members and their Employees unlike any company I've ever worked for before!

    Cons

    Wish more full time was available

  8. "Call Center"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Positive Outlook
    Approves of CEO

    I worked at Lake Michigan Credit Union full-time

    Pros

    Great culture! Supportive team environment!

    Cons

    Would like 40 hours per week, not 38.

  9. Helpful (1)

    "Opportunity for Growth"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Approves of CEO

    I have been working at Lake Michigan Credit Union full-time for more than 10 years

    Pros

    We have a Culture here that values employee feedback. Your manager will take the time to get to know you and where your strengths are and help you get to the next level. Realize that it might not happen overnight; that is actually a "Pro" because you don't want to be put in a position you are not ready to handle well. Easy to build relationships with many departments. People really like each other here!

    Cons

    A "slight" Con: we are growing! You may have a manager or a staff you like and then they move on to another opportunity within the company. You'll need to be flexible and positive at all times.

  10. "Mortgage Loan Officer"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 

    I have been working at Lake Michigan Credit Union full-time for more than a year

    Pros

    Great environment, good team, encouraging manager. Good benefits

    Cons

    Clunky LOS, slow technologically, lower mortgage pay

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