BELLA, Ashford - Restaurant Reviews, Photos & Phone Number - Tripadvisor

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RATINGS
Food
Service
Value
Atmosphere

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CUISINES
Cafe
Special Diets
Vegetarian Friendly, Vegan Options
Meals
Lunch, Dinner, Breakfast, Brunch, Drinks
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Reviews (61)
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Reviewed 19 January 2020

We used to go here at least 3 times a week as the service and food was great but I can’t see us choosing to come here that often. A few weeks ago we were served our drinks only to wait 45 mins for our...food - there was only two other couples in the restaurant ! The next time we again got our drinks but our food order had been forgotten. The third visit we had to wait nearly an hour for the food and again the place was quiet. We never complained and yesterday I went back just for coffee and couldn’t believe what I saw - the waitress bringing orders out not knowing which table they were for, a couple beside us had drinks but finished them before one of them received their food, the other person received their food after the other one had finished. Another couple received a bowl of french fries but no drinks and no main food order and decided to leave. The service was at its best when the previous 4 waitresses were employed but they’ve all left. Come on Bella don’t get complacent and lose customers !More

Date of visit: January 2020
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 September 2020

I went to Bella's in Ashford for the first time with my friend who recommended it as a great place to eat. It was a nice day so we sat in the courtyard. Was table service and the food and drinks arrived quickly. This review...is mainly for my food. Wow! I had a chicken bacon and avocado salad. Usually places are quite scarce with their portion sizes or loads of salad and struggle to find the extras, but at Bella's I had loads! Huge chunks of fresh avocado, at least 4 rashers of nicely cooked bacon sliced in and beautifully cooked chicken breast, which was also generous amounts. It was drizzled with Bella's special salad dressing. All just perfect AND very reasonably priced too!More

Date of visit: September 2020
Helpful?
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Reviewed 15 November 2022

I visited here for the first time despite living here for 10+ years. I decided to go for some lunch as I fancied something different from a traditional cafe and wanted to support an independent trader. We chose a toasted sandwich of brie, bacon and...cranberry, sweet potato fries, a beef burger, a cappuccino and a lemonade. I was rather disappointed and found the food a little underwhelming. The sandwich, on what appeared to be ordinary sliced wholemeal bread and fries cost about £13, which I felt was rather expensive as the overall taste, presentation and ingredients were very average and the fries were rather salty(salt can always be added by the customer if needed).The burger again was very simplistic. While I can't remember all the individual costs of the food and drinks the bill came too just over £35.00, which for what we had felt was quite pricey. I feel they could make some quick and simple tweaks to the food, which would elevate it into a more 'premier' product which their price point suggests. Overall the inside is great, the choice of seating areas is interesting and different, also having an alcohol licence is great but the food could be improved to offer better valve for money.More

Date of visit: November 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 October 2020

We have visited before and can recommend the coffee, the atmosphere and the staff are friendly. We decided to have lunch and the menu was quite extensive. However the baked potato was barely warm and the omelette was light and tasty but the chips were...overcooked. We will visit again but unsure we will have a meal.More

Date of visit: October 2020
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Reviewed 7 June 2021

The cafe is very small and customers feel like they’re on top of each other. I wasn’t a fan of the food either unfortunately. The sausages are not so great and the scrambled egg was not cooked to my liking at all. I have tried...the crepes from here and they were delicious. Also lovely staff but shame about the food.More

Date of visit: November 2020
Helpful?
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Reviewed 10 October 2021 via mobile

Called in to Bellas for a takeaway coffee yesterday and liked the layout and vibe so much decided to try some brunch with the family today. Was not disappointed! Lots of options on the menu and the food was exceptional. Will definitely go back for...both breakfast/lunch and even just a relaxed coffee. Well done Bellas 🙂👍More

Date of visit: October 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 March 2021

I ordered starters & mains for 5. Great staff, polite, chatty & efficient. They even rang to tell me it's ready for collection. The food was hot & delicious. The Calamari was amazing. Cooked to perfection. All round great service & great food.

Date of visit: March 2021
Helpful?
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Reviewed 5 January 2015 via mobile

Decided to stop by this Cafe for a sandwich after a friend recommending it. Really wish I hadn't wasted my time the service was and quality of food were awful. I ended up taking my sandwich back and asking for my money back. The manager...was incredibly rude at this point and was clearly more concerned about his dented pride rather then his service standards and good quality. Avoid at all costsMore

Helpful?8  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 June 2016

Went there for breakfast with my two children and we ordered 3 crepes, coffee, and 2 juices coming to the cost of £25. The crepe with bacon and scrambled egg was bland. Would have been better off going to the Golden Grill!

Date of visit: June 2016
Helpful?5  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 December 2014

I loved Cafe Bella - we used to go down nearly every Sunday with the family and have one of their breakfasts, which was delicious. However after the refurb, the staff have been particularly rude (especially the lady) and the management don't seem that bothered...about customer loyalty either. Go to Jenny's next to m2, they are really friendly, food is good and you don't feel you are being ripped off. Little things like refusing to swap mushrooms on a fry-up with tomatoes, but charging you an extra 30p for said tomatoes and not bringing the mushrooms out. Two plates of scrambled egg on toast and two cups of tea came to £15!!! (Wouldn't just charge for the egg and toast, it became a full English breakfast with other items deducted. Bizzare. When I asked to see the management I heard a man's voice out back saying that this was their policy. A real shame, used to really love it there. If you're with someone not fussy then it's great!)More

Date of visit: November 2014
Helpful?5  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 February 2016

Tried to call in at 18:03 Saturday night. "we're closed" came the slightly aggressive cry from the semi gloom. Update your website and the opening hours sign on the door if that's the case !

Date of visit: February 2016
Helpful?4  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 January 2018 via mobile

A lovely atmosphere for a casual get together with friends or family, however when I ordered, the waitress was very grumpy and slammed food down on our table. My Drink order was incorrect and no one was very willing to correct the mistake. Along with...all of this when my food (I had ordered a fajita and fries) came, it was swimming in grease and had ingredients that had not been listed on the menu and I didn’t like. It would be a lovely for a tea or coffee shop but they had clearly taken on too much and weren’t doing it well.More

Date of visit: January 2018
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 February 2017

Ordered a burger plain with bbq sauce an fried onions and got a cheese and bacon burger. When complained that burger was wrong the manager I knew for years got argumentive took food away and gave me money back. No offer of cooking another one....Manager really rude. I know the managers father who would not stand for thw treatment I received from his sonMore

Date of visit: February 2017
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 October 2014 via mobile

Hadn't been here for a while but we were always guaranteed a good cup of coffee and an excellent panini. Hopefully today was a one-off but the panini I looked forward to seemed now to contain mayonnaise and my wife's sandwich was overflowing with it...so she left half of it. Next time we'll make sure to check. If you like mayonnaise you'll love it.More

Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 May 2014

I am a regular at cafe Bella and it is a nice coffee shop. Much more affordable then others in the area and can sit outside when the weather is warm. My only suggestion would be that they offer a few more hot dishes. I...would definitely bring friends or colleagues here for a coffee.More

Date of visit: May 2014
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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BELLA, Ashford - Restaurant Reviews, Photos & Phone Number - Tripadvisor

Frequently Asked Questions about Bella

Yes, Bella offers takeaway services.

Bella is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 3.5
  • Value: 4
  • Atmosphere: 4.5