Location is ideal, food is good, pricing is reasonable and generally the service is good, when not full. Staff cannot handle a full house during dinner. Very disappointed in the service. Always the same result.
We were a party of 2, 6:30 pm reservation, our...waiter bypassed us for 15 mins when we were clearly ready. Instead he serviced the 2 tables of two on either side of us first and they sat down after us, still messing with their menus. Those tables also had 3 other staff attend to them, yet we had no one. We then waited another 15 mins for drinks and an appetizer, then another 30 mins for our main meal. Needless to say, by then an hour had gone by, we had to request our meal to be boxed up to go b/c we had to be somewhere else. The cost of our meal was $118. I left a 10% tip only for the beach scenery & the lousy service allowed me more time to talk with my son who I hardly see. We ended up having to reheat our food and eat it later, sans each other’s company and it wasn’t all that great by then. Had things gone right, we should been served, ate and out of there in about 60-75 mins.
They don’t serve dinner until 5 pm, and they book fast, so that doesn’t leave much time before an event, service is too slow. For eating dinner, the establishment is best for when there is nothing else planned, the evening is not time sensitive or after an event; not everyone wants to eat at 9 pm. Either they need to hire more help or train/educate the current staff on better service & timing.
Other than the bad service time at dinner, the place is good. Haven’t been there for breakfast and lunch is good, usually not busy. Dinner is always busy & booked up, staff can’t handle it. I only recommend going for dinner if you have time to wait. Pricing is reasonable and by that I mean, it’s high in comparison to what you get, but the bill is cheaper than other restaurants. Other places you expect can pay 2-3x more.More