Don't make us bail out Thames Water: Taxpayers must not pick up the £18 billion bill to save the flailing firm which 'should be allowed to fail', MPs warn in furious attack on 'arrogant' bosses

  • Michael Gove said Thames Water must pay for years of 'serial mismanagement'

By Jessica Clark and Martin Beckford and Ed Holt

Published: | Updated:

Taxpayers must not be left to pick up a multi-billion-pound bill to bail out Thames Water, ministers warned the water firm's 'arrogant' bosses yesterday.

After shareholders refused to hand over £750million amid a stand-off with the regulator, the utility company said it would have to hike bills for its 15million customers by as much as 40 per cent.

If it cannot raise the funding, Thames Water could be nationalised or need a public cash injection to survive.

But in a furious attack, Michael Gove said the company must 'carry the can' for the years of 'serial mismanagement' that have left it £18billion in debt.

The Communities Secretary said it was a 'disgrace' that the firm had been 'taking out profits and not investing as they should have been'.

After a tense meeting on Wednesday night, Thames Water confirmed on yesterday morning its shareholders had pulled £750million of promised lifeline funding, saying the company had become 'uninvestible' (stock image)

After a tense meeting on Wednesday night, Thames Water confirmed on yesterday morning its shareholders had pulled £750million of promised lifeline funding, saying the company had become 'uninvestible' (stock image)

Michael Gove said the company must 'carry the can' for the years of 'serial mismanagement' that have left it £18billion in debt

Michael Gove said the company must 'carry the can' for the years of 'serial mismanagement' that have left it £18billion in debt

Jacob Rees-Mogg is among a number of Tories calling for Thames Water to be allowed to go bankrupt

Jacob Rees-Mogg is among a number of Tories calling for Thames Water to be allowed to go bankrupt

Amid calls for the Government to step in, Chancellor Jeremy Hunt said the Treasury would watch the situation 'very carefully'.

After a tense meeting on Wednesday night, Thames Water confirmed on yesterday morning its shareholders had pulled £750million of promised lifeline funding, saying the company had become 'uninvestible'.

Shareholders, including UK and Canadian pension schemes and Chinese and Abu Dhabi sovereign wealth funds, were due to hand over £500million by the end of this month – the first payment of £4billion due to be pumped into the business over the next two years.

But the funding was dependent on industry regulator Ofwat approving Thames Water's turnaround plan, which included a huge increase in customer bills.

Ofwat blocked the hike and refused to ease capital spending requirements and waive fines for failing to meet targets. This means the firm, which provides water across the South East, is now racing to secure funding from new or existing shareholders.

Ofwat said the company 'must now pursue all options to seek further equity for the business to turn around the performance of the company for customers'.

But the Government could take ownership of Thames Water through a special administration if funding is not secured before the end of next year.

Ofwat and Thames Water stressed that customers' water service will not be affected for now and the company has £2.4billion in cash to continue trading for the next 18 months.

New Thames Water chief executive Chris Weston told the BBC yesterday that special administration was 'a long way off', but hinted it was 'eventually possible'.He added: 'The plans that we have put forward – which are very much in accordance with what customers are asking us to do – require an investment of around £20billion in that 2025-2030 period, and that would result in a bill (increase) of around 40 per cent.'

Thames Water CEO Chris Weston said: 'The plans that we have put forward ¿ which are very much in accordance with what customers are asking us to do ¿ require an investment of around £20billion in that 2025-2030 period, and that would result in a bill (increase) of around 40 per cent'

Thames Water CEO Chris Weston said: 'The plans that we have put forward – which are very much in accordance with what customers are asking us to do – require an investment of around £20billion in that 2025-2030 period, and that would result in a bill (increase) of around 40 per cent'

Liberal Democrat party leader Ed Davey is among a growing number of voices calling for Thames Water to be renationalised

Liberal Democrat party leader Ed Davey is among a growing number of voices calling for Thames Water to be renationalised

Mr Rees-Mogg on X, formerly Twitter said Thames Water 'ought to be allowed to go bankrupt'

Mr Rees-Mogg on X, formerly Twitter said Thames Water 'ought to be allowed to go bankrupt'

The beleaguered company has for years been in hot water over its high debt levels, poor customer service and sewage leaks into Britain's waterways. Surrey Heath MP Mr Gove told Sky News: 'I think the leadership of Thames Water has been a disgrace.

'I think for years, we've seen customers of Thames Water taken advantage of by successive management teams that have been taking out profits and not investing as they should have been.

'When I was environment secretary, I called this out. They haven't changed their ways. I have zero sympathy for the leadership of Thames Water. In my own constituency, I've seen how they've behaved in a high-handed and arrogant way towards the consumers who pay their bills.

'So the answer is not to hit the consumers. The answer is for the management team to look to their own approach and ask themselves why they're in this difficult situation.

'And of course, the answer is because of serial mismanagement for which they must carry the can.'

The Government is not expected to step in and take over Thames Water immediately, but the option is on the table.

A source close to Environment Secretary Steve Barclay told the Mail: 'Steve's view is that this is a matter for the company and the regulator to sort out.

'There's clearly scope for the company to raise some money from shareholders or money markets. Don't rule out special administration, but we're nowhere near that at the moment.'

Writing on Twitter/X, former Leader of the House of Commons Sir Jacob Rees-Mogg said he believed Thames Water 'ought to be allowed to go bankrupt.' 

He said: 'It would continue to be run by an administrator, the shareholders would lose their equity but they took too much cash out so deserve no sympathy.'    

However, yesterday there were growing calls for the company to be nationalised, including from Liberal Democrats leader Sir Ed Davey. He told BBC Radio 4's World At One programme: 'If you had the special administration regime, you get it away from these owners who've been completely incompetent, you'd stabilise the firm and you'd keep the bills down.'

Lord Sikka, an accounting professor, added: 'The chief executive of Thames Water has refused to rule out 40 per cent bill increases for customers. This is a con.

A source close to Environment Secretary Steve Barclay told the Mail: 'Steve's view is that this is a matter for the company and the regulator to sort out. There's clearly scope for the company to raise some money from shareholders or money markets'

A source close to Environment Secretary Steve Barclay told the Mail: 'Steve's view is that this is a matter for the company and the regulator to sort out. There's clearly scope for the company to raise some money from shareholders or money markets'

Thames Water was plunged into crisis when former chief executive Sarah Bentley (pictured) abruptly quit in June last year after three years in the job as fears mounted over the firm's financial stability

Thames Water was plunged into crisis when former chief executive Sarah Bentley (pictured) abruptly quit in June last year after three years in the job as fears mounted over the firm's financial stability

Mr Gove told Sky News: 'I think the leadership of Thames Water has been a disgrace. I think for years, we've seen customers of Thames Water taken advantage of by successive management teams that have been taking out profits and not investing as they should have been'

Mr Gove told Sky News: 'I think the leadership of Thames Water has been a disgrace. I think for years, we've seen customers of Thames Water taken advantage of by successive management teams that have been taking out profits and not investing as they should have been' 

'Customers, not shareholders, will provide capital and own absolutely nothing in return. Current shareholders will get dividends; customers big bills.' It comes after Thames Water was plunged into crisis when former chief executive Sarah Bentley abruptly quit in June last year after three years in the job as fears mounted over the firm's financial stability.

Ms Bentley and other water bosses were asked to give up their huge bonuses amid public outrage over sewage being pumped into Britain's waterways. The firm was led by interim bosses until former British Gas executive Mr Weston was hired in December, vowing to deliver a turnaround plan.

The company has already been handed a £500million loan from shareholders through its parent company Kemble Water.

Kemble Water said yesterday that the refusal to pump in more cash means it will no longer be able to make further interest payments on a £190million loan due by the end of next month. A Government spokesman said: 'Like any company needing to secure new investment, there are a wide range of options available to water companies, including the injection of new equity from any prospective investors. We prepare for a range of scenarios across our regulated industries – including water – as any responsible government would.'

Paragon that's now a byword for greed 

By Ryan Hooper

Once upon a time, Thames Water was a paragon of public ownership. But it has now become synonymous with private sector greed, absentee foreign ownership and general incompetence.

Indeed, the demise of the UK's largest water provider could be compared to that of a fading football club, passed carelessly from owner to owner.

Much of Thames Water's recent history has been characterised by failure, having racked up debts of £18billion, and frequently missed sewage spill and leakage targets.

But it was not always like this. There were high hopes for Thames when water and sewerage were among the public services privatised under Margaret Thatcher's government in 1989. Households were assured privatisation would bring investment, and lead to improved water quality and reduced bills.

But by 2001, the company was acquired by German multinational utility firm RWE, putting British infrastructure into foreign hands. After this, criticism began to mount over missed leakage targets.

And so in 2006 it was sold to a consortium led by the Australian Macquarie group – dubbed 'the vampire kangaroo' – under which debts rose to around £10billion, while paying out billions of pounds in dividends.

By 2017, Thames Water was sold to a consortium of foreign sovereign wealth funds, including the China Investment Corporation, an arm of the Beijing government, and Infinity Investments, a subsidiary of the Abu Dhabi Investment Authority, as well as UK and Canadian pension funds.

Yet despite debts soaring, and profits falling by 54 per cent by December last year, Thames Water revealed it had paid a £37.5million dividend to shareholders.

Jeremy HuntMichael Gove