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‎02-17-2016 08:02 PM

HP Recommended
Product: CQ50 210US
Operating System: Microsoft Windows 10 (64-bit)

Hello. I have installed Windows 10 on a older machine and it seems to work ok, with a little delay here and there. I have one issue however, I have a CoProcesser that is not being identifed, in need of a driver. Any ideas?

 

Mike

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-17-2016 09:06 PM - edited ‎02-17-2016 09:47 PM

HP Recommended

OK, MIke:

 

It figures that none of the HP support sites are working right now, so I can't look for the right driver.

 

So, what I did was go to the nvidia website and I found what I hope is the equivalent driver.

 

I have pulled the smu file out of the 228 MB driver file, zipped it up and attached it below.

 

There seems to be one less hardware ID in this file than the HP one had, so I hope the hardware ID for the coprocessor in your notebook is supported by this driver.

 

We will know shortly.

 

Download and unzip the attached file to its folder.

 

Use the easier first manual install method because the reason it didn't work is it couldn't find a 64 bit driver to install.

 

Just browse to the driver folder you unzipped, make sure the Include Subfolders box is checked and the driver should install.

 

Then reboot.

 

If for some reason it doesn't work, we will have to sleep on it and hope that HP gets the support site back up and working.

 

You can get to it but when you click on any model PC, nothing happens and the business support site is down for scheduled maintenance--a real double whammy!

View solution in original post

SMU.zip
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11 REPLIES 11

‎02-17-2016 08:12 PM

HP Recommended

Hi, Mike:

 

You need this driver, and you will probably have to manually install it.

 

This package contains the driver that enables the NVIDIA nForce MCP77MV Chipset in the supported notebook models and operating systems (32-bit).

 

File name: sp45168.exe

 

If the auto install doesn't work, then you manually install the driver as follows...

 

Go to the device manager and click on the coprocessor driver neeing the driver.

 

Click on the driver tab.  Click on Update Driver.

 

Select the Browse my computer for driver software option and browse to the driver folder that was created when you ran the file.

 

That folder will be located in C:\SESetup\sp45168.

 

Make sure the Include Subfolders box is checked and the driver should install.

 

Then reboot the PC.

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‎02-17-2016 08:21 PM - edited ‎02-17-2016 08:27 PM

HP Recommended

Paul,

 

Thank so very much for responding and so quickly. Unfortunatlly that did not work. Also, its a 64 bit system and its a NVIDIA GeForce 8200M G. Any other ideas?

 

Mike

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‎02-17-2016 08:36 PM

HP Recommended

You're very welcome, Mike.

 

Let's try forcing the driver to install.  It is definitely the one you need, so I am not sure why it isn't working.

 

Repeat the above few steps but this time when you click on the Browse my computer for driver software option, select the Let me pick from a list of device drivers on my computer.

 

Click on Have Disk and browse to:  C:\SWSetup\sp45168\SMU\smuc and select the NVIDIA nForce System Management Controller from the list and see if the driver installs that way.

 

Then reboot the PC.

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‎02-17-2016 08:49 PM

HP Recommended

Paul,

Thanks again. Still the same problem. Couldn't get it to install. Any other ideas?

 

Mike

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‎02-17-2016 08:51 PM

HP Recommended

Hi, Mike:

 

We'll get it.

 

I just took another look inside that file and it only is for 32 bit operating systems which is why it isn't working.

 

I have to find the 64 bit version and that is going to be hard since the HP support site just crashed.

 

Gimme a few minutes to see what I can dig up...

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‎02-17-2016 08:53 PM

HP Recommended

Paul,

you are the best. I got my son here bugging the crud out of me to get this computer working. You are a life saver 🙂

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‎02-17-2016 09:06 PM - edited ‎02-17-2016 09:47 PM

HP Recommended

OK, MIke:

 

It figures that none of the HP support sites are working right now, so I can't look for the right driver.

 

So, what I did was go to the nvidia website and I found what I hope is the equivalent driver.

 

I have pulled the smu file out of the 228 MB driver file, zipped it up and attached it below.

 

There seems to be one less hardware ID in this file than the HP one had, so I hope the hardware ID for the coprocessor in your notebook is supported by this driver.

 

We will know shortly.

 

Download and unzip the attached file to its folder.

 

Use the easier first manual install method because the reason it didn't work is it couldn't find a 64 bit driver to install.

 

Just browse to the driver folder you unzipped, make sure the Include Subfolders box is checked and the driver should install.

 

Then reboot.

 

If for some reason it doesn't work, we will have to sleep on it and hope that HP gets the support site back up and working.

 

You can get to it but when you click on any model PC, nothing happens and the business support site is down for scheduled maintenance--a real double whammy!

SMU.zip
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‎02-17-2016 09:19 PM

HP Recommended

Paul,

that did the trick. Thank you so very much.

 

Mike

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‎02-17-2016 09:46 PM

HP Recommended

Anytime, Mike.

 

Glad to have been of assistance.

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