Westgate Historic Williamsburg Resort
1324 Richmond Road, Williamsburg, VA 23185
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3.5
#39 of 71 hotels in WilliamsburgLocation
4.5
Cleanliness
4.0
Service
3.8
Value
3.8
Ideally located less than a mile from Colonial Williamsburg, Westgate Historic Williamsburg Resort in Williamsburg also offers easy access to Busch Gardens Williamsburg theme park and Water Country USA water park. Guests can choose from accommodations ranging from colonial guestrooms and studios to oversized two-bedroom villas, each of which offers a full kitchen or kitchenette. Onsite amenities at Westgate Historic Williamsburg include a heated outdoor pool, hot tub, fitness center, game room, horseshoes, playground and volleyball court.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Breakfast available
Game room
Children Activities (Kid / Family Friendly)
Kids club
Parking
Wifi
Paid wifi
Hot tub
Outdoor pool
Fence around pool
Business Center with Internet Access
Meeting rooms
BBQ facilities
Non-smoking hotel
24-hour front desk
Self-serve laundry
Room features
Air conditioning
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Centrally Located
Languages Spoken
English
Location
1324 Richmond Road, Williamsburg, VA 23185
Getting there
Somewhat walkable
Grade: 77 out of 100
77
Newport News-Williamsburg Airport
16.3 mi•
See all flights
Richmond Intl Airport (Byrd Field)
36.3 mi•
See all flights
Williamsburg Transportation Center
17 min
Rental Cars
24 Restaurants
within 0.3 miles
614Reviews14Q+A100Room tips
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Detailed Reviews
We decided to take a trip not far from where we live as we have been working non stop and found this place on Priceline. I have to say that we were pleasantly surprised. We booked a one bed room villa which has everything you need. Fireplace, full kitchen with oven, microwave, stove, dishwasher, washer and dryer, sofa to sleep 2 more people, king size bed, jacuzzi tub. The hotel does not have a restaurant however there is enough place around that are waking distance and you can also use your room to have a nice meal. The hotel has a kids club, beautiful outdoor swimming pool, large green outdoor with grills and a small mini golf. The hotel is planning to have tree houses, outdoor movie and add an indoor swimming pool. The downfall of this hotel is the service. We called the day before to see if our room will be available and the lady we talked to was a little bit on the rush on the phone and told me to call back one hour before we check in to find out. Did not ask for my reservation name to at least put a note or anything. We called back the next day one hour prior and told us the room will be ready with no problem. We arrived at the hotel and the room was not ready, poor customer service! We finally got our key and again could not say more about the room. Another issue we had is that we were woken up by the employee on Sunday morning. Our room was facing the employee entrance and few employees were gathered outside and were very loud so I called the front desk and the lady I talked to Jennifer did not even apologize, she just said that she will call down. Last thing that I wanted to mention is the check out. We requested a late check out and I understand with a busy memorial week end, it can be tricky however I did offer to pay extra and when the front desk called me which again was Jennifer she told me that she had to charge me for an additional night to check out at 3pm because they do not have any housekeeper past that time which is ridiculous as we saw many housekeepers in the hallway, still cleaning room when we left at 3pm. We did pay for the extra night however being in the business I would have been more considerate especially when we could still be selling that room. Overall great product but very poor service
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Date of stay: May 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The room was clean but small as a solo traveler it was fine. Located about a mile from the historic area right in the middle of William and Mary College campus. The hotel personal was friendly and helpful. There was no on-premises restaurant but there were a few within a short walking distance. Unfortunately, no place for breakfast except for Dunkin’ Donuts. As for the room, my issues were just two. First there was no seating except for two chairs at a table. The bathroom fixtures needed to be properly installed. The shower head was leaking and needed to be tighten; also, the sink faucet was not tight.
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Date of stay: September 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Our AC broke so this was a lost minute weekend trip so that we and our dog cour stay cool. We requested and were granted a late checkout (noon) but were never able to take advantage of it. The cleaning staff kept knocking on the door and at 11:20 the front desk called us and told us we had to leave. So we got our. I will stay elsewhere in the future.
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Date of stay: May 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Westgate Resorts, General Manager at Westgate Historic Williamsburg Resort
Responded Jun 1, 2022
Our team always strives to maintain fantastic service for our guests, and the fact that we were unable to provide you with the superior hospitality we aim for is disheartening. Rest assured, maintenance is looking into the issue you encountered with the AC, and we have discussed your concerns with our team to ensure we are providing our best hospitality. We hope for another chance to impress you the next time your travels bring you to town.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
Loved this place! Everything was perfect accept it could have been helpful to have 6 place settings. They gave us 4 and it sleeps 4. But it caused us to over use the dishwasher and hand wash a lot. And if would be great if they added a cookie sheet.
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Date of stay: February 2024Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We needed a place that would accommodate a dog on this return trip to Williamsburg (we have a student at W&M.) This hotel looked nice and was convenient to campus so we gave it a try. It was perfect! The room, cottage-style, was very large. It was clean with plenty of space and two king-sized beds! Ample parking right outside and the staff was kind and accommodating. We didn't have time to use the many facilities (pools, mini-golf, lecture series, etc.) but would like to on a return visit. There is a hefty fee to accommodate the pets but we were aware of it in advance. It was very nice for what we needed. Not "luxurious" but fine. And we will definitely be back!
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Date of stay: September 2020
Rooms
Location
Service
Room Tip: We stayed in a cottage. Parking was outside our door and lots of space around us.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We were very pleased with our stay. The room was clean and the property well maintained. The pool area was relaxing and a great way to cool off and relax after a long hot day of traveling. We had a delay in checking in and the staff was very apologetic and even discounted our room. There were grills available for use, a mini golf course that was small, but would be fun for small children, a horseshoe pit, and a beach volleyball area. The beds and bedding was very comfortable. There is o breakfast, but a dunkin donuts across the street. I would definitely stay here again.
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Date of stay: June 2021
Cleanliness
Service
Sleep Quality
Room Tip: Rooms in the main building are closer to the pool, but the villas are nice and a short walk to...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Westgate Resorts, General Manager at Westgate Historic Williamsburg Resort
Responded Jul 28, 2021
Dear Guest, We truly appreciate your feedback! The hospitality and service that we provide to our guests is of upmost importance to us and we are thrilled that we could create a fantastic experience for you. We look forward to your next visit to the Westgate Historic Williamsburg Resort! Sincerely, Divya
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We just spent a 4 day trip here. The two pools were fantastic. Our room was close to the smaller pool and it was great because it wasn’t crowded like the big pool. Staff was attentive and rooms are great for the price. It’s not a upscale resort but met all of our needs. Plus it’s close to Colonial Williamsburg and there are some good restaurants close by.
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Date of stay: August 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stay in Williamsburg often, but usually at our timeshare. Our timeshare was booked so we tried Westgate for the evening and it was more than you can see from the street! It’s a wonderful family or romantic couples resort! They have 2 pools, putt-putt and a large amount of activities for guest! They even do bike/kayak and movie rentals. You can walk to almost every attraction and dinning option in town. I highly recommend trying this out. With hotels.com we got a low rate for the night, so I was expecting a single traditional room- but they gave us this amazingly cute cottage towards the back of the property. It was very romantic and unexpected- there is room for large vehicle parking and they also allow pets for an additional cleaning fee. Would recommend for a week or longer stay.
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Date of stay: June 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Westgate Resorts, General Manager at Westgate Historic Williamsburg Resort
Responded Jul 28, 2021
Dear Guest, We're happy to see that you had a 5-Star experience at the Westgate Historic Williamsburg Resort! We pride ourselves on providing a unique and memorable experience, including our service team who strives to go above and beyond. We appreciate you choosing us for your stay and hope you provide us with the pleasure again in the future! Sincerely, Divya
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
First, I am a Westgate owner. I tried to get availability using my owner’s benefit and was told that they did not have any. So we were forced to rent at the hotel option. Upon arrival, we were met with the usual sales routine, when all we wanted to do was get settled. They gave us our key and a map the took us to some single room buildings kind of off property. When we got to our room, first thing we noticed was that the door was open, not unlocked, but open. We went into the unit and it smelled like moth balls or some type of cleaning agent that was obviously trying to mask some underlying smell. I checked the only window and it could not be locked because the window wouldn’t go down far enough to engage the lock. We went back to the office to complain and the clerk that checked us in, wouldn’t even come to see what was wrong. Another clerk did and was very accommodating in placing us in another room on the property. They gave us another room in building 2, 1st floor, which was better but not by much. The rooms are dated and the AC made a very loud sound while running which woke me up a few times during the night. The iron had a sharp piece on the front which snagged our clothes when we ironed. We were about to eat when a cricket came from under the cabinet out into the middle of the kitchen floor. When we bought at Westgate, they sold us a user experience that we looked forward to getting, but this property failed to deliver what we were promised. And even though we are owners, they charged us for the very thing they talked badly about in their sales presentation, the”bed in a box” room with a bed and a bathroom. The room had an old school coffee maker that did not work. The property is claiming to be scheduled for renovations, but when we bought 2 years ago, they had signage that said the same thing and nothing has changed. It’s still the same old overrated, overpriced,dismal embarrassment to the Westgate brand. I was told that someone would reach out to me during my stay, but they didn’t. This was a horrible guest experience, not reflective of what I am accustomed to with Westgate. I will NEVER stay here again and would advise you to take your business elsewhere!
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We traveled with a family of six - two teens and twin 9mo olds. I’m the type that travels with my vacuum, mop and cleaners because hotels aren’t cleaned well usually. To my surprise upon arriving to our suite it was cleaned well so I didn’t spend the first day cleaning just a quick touch up did the trick,
Check in was easy and staff were helpful.
I somehow missed the outdoor pool was heated before arrival so that was a nice perk and the kids enjoyed it.
Washer and dryer in the suite was great.
I had enough dishes to cook meals and the pots and pans were in good condition.
We lost power while we were there and they handled it with ease, and kept you updated through text message. (Wind?)
Parking was fine- no issues.
Before our trip I read many reviews that had me worried and we had not one issue. Many reviews say the rooms are outdated.. we stayed in a governors suite and felt like it was fine it is a historic hotel but it wasn’t out of date or poorly decorated.
We would stay here again in the future for sure!
Check in was easy and staff were helpful.
I somehow missed the outdoor pool was heated before arrival so that was a nice perk and the kids enjoyed it.
Washer and dryer in the suite was great.
I had enough dishes to cook meals and the pots and pans were in good condition.
We lost power while we were there and they handled it with ease, and kept you updated through text message. (Wind?)
Parking was fine- no issues.
Before our trip I read many reviews that had me worried and we had not one issue. Many reviews say the rooms are outdated.. we stayed in a governors suite and felt like it was fine it is a historic hotel but it wasn’t out of date or poorly decorated.
We would stay here again in the future for sure!
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Date of stay: March 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello! Our pool will open during that time. Please stay tuned to our site if anything changes, as it is updated frequently with new information.
Thanks for reaching out to us about our historic hotel in Williamsburg, Virginia! At Westgate Historic Williamsburg Resort our pools are open. I hope this information was helpful! Please let us know if you have any more questions about our hotels in Williamsburg, VA. We’re always here to help!
Hi Scott! This location does not offer an indoor pool.
Newport News/ Williamsburg International Airport (PHF)
About 20 miles away
Request a 2nd or 3rd floor unit with a pool view. You can do this by calling the Resort directly @ 757-229-6220
"Hotel has two sections - villas of main section are two large buildings which are closer to most amenities. Preferred the main section."Read full review
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PRICE RANGE
$89 - $125 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
westgate historic williamsburg hotel williamsburg, westgate historic hotel williamsburg, williamsburg westgate historic hotel
FORMERLY KNOWN AS
Heritage Inn
LOCATION
United StatesVirginiaWilliamsburg
NUMBER OF ROOMS
85
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Claim Your ListingWESTGATE HISTORIC WILLIAMSBURG RESORT $89 ($̶1̶6̶0̶) - Updated 2024
Frequently Asked Questions about Westgate Historic Williamsburg Resort
Which popular attractions are close to Westgate Historic Williamsburg Resort?
Nearby attractions include Whitley's Peanut Factory (0.1 miles), Silver Hand Meadery (0.2 miles), and Pirate's Cove Adventure Golf (0.2 miles).
What are some of the property amenities at Westgate Historic Williamsburg Resort?
Some of the more popular amenities offered include a pool, a fitness center, and free parking.
Which room amenities are available at Westgate Historic Williamsburg Resort?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Westgate Historic Williamsburg Resort?
Guests can enjoy breakfast and barbeque facilities during their stay.
Is parking available at Westgate Historic Williamsburg Resort?
Yes, free parking is available to guests.
What are some restaurants close to Westgate Historic Williamsburg Resort?
Conveniently located restaurants include Amiraj, Sal's By Victor, and Cracker Barrel Old Country.
Are there opportunities to exercise at Westgate Historic Williamsburg Resort?
Yes, guests have access to a pool and a fitness center during their stay.
Is Westgate Historic Williamsburg Resort located near the city center?
Yes, it is 0.6 miles away from the center of Williamsburg.
Does Westgate Historic Williamsburg Resort offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Are there any historical sites close to Westgate Historic Williamsburg Resort?
Many travelers enjoy visiting Colonial Williamsburg (1.3 miles), Bassett Hall (2.0 miles), and The College of William and Mary (1.2 miles).
Is Westgate Historic Williamsburg Resort accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.