Get help with Minecraft
Mojang support
Mojang support can help you with any issues regarding your Mojang account, Minecraft: Java Edition, or Minecraft Realms.
Xbox support
Xbox Support can help you with issues regarding Minecraft for Windows 10, Windows Phone 8, Xbox One, Minecraft: Xbox 360 Edition, Minecraft: Nintendo Switch Edition and Minecraft: Wii U Edition.
Look for the link matching your device below:
Windows 10 / Xbox 360 / Xbox One
Visit Xbox Support for Minecraft
Wii U
Visit Xbox Support for Minecraft: Wii U Edition
Nintendo Switch
Visit Xbox Support for Minecraft: Switch Edition
New Nintendo 3DS
Visit Xbox Support for Minecraft: Switch Edition
Windows Phone
Apple Support
Apple Support can help you with purchase or billing issues related to Minecraft for iPhone, iPad, or iPod.
For other issues, visit Mojang's Support Center.
Google support
Google Play Support can help you with purchase or billing issues related to Minecraft for Android devices.
For other issues, visit Mojang's Support Center.
Amazon support
Amazon Device Support can help you with purchase or billing issues related to Minecraft for Kindle Fire and Fire TV devices.
For other issues, visit Mojang's Support Center.
Xbox support
Xbox Support can help you with issues regarding Minecraft for Windows 10, Windows Phone 8, Xbox One, Minecraft: Xbox 360 Edition, Minecraft: Nintendo Switch Edition and Minecraft: Wii U Edition.
Look for the link matching your device below:
Windows 10 / Xbox 360 / Xbox One
Visit Xbox Support for Minecraft
Wii U
Visit Xbox Support for Minecraft: Wii U Edition
Nintendo Switch
Visit Xbox Support for Minecraft: Switch Edition
New Nintendo 3DS
Visit Xbox Support for Minecraft: Switch Edition
Windows Phone
Xbox support
Xbox Support can help you with issues regarding Minecraft for Windows 10, Windows Phone 8, Xbox One, Minecraft: Xbox 360 Edition, Minecraft: Nintendo Switch Edition and Minecraft: Wii U Edition.
Look for the link matching your device below:
Windows 10 / Xbox 360 / Xbox One
Visit Xbox Support for Minecraft
Wii U
Visit Xbox Support for Minecraft: Wii U Edition
Nintendo Switch
Visit Xbox Support for Minecraft: Switch Edition
New Nintendo 3DS
Visit Xbox Support for Minecraft: Switch Edition
Windows Phone
Xbox support
Xbox Support can help you with issues regarding Minecraft for Windows 10, Windows Phone 8, Xbox One, Minecraft: Xbox 360 Edition, Minecraft: Nintendo Switch Edition and Minecraft: Wii U Edition.
Look for the link matching your device below:
Windows 10 / Xbox 360 / Xbox One
Visit Xbox Support for Minecraft
Wii U
Visit Xbox Support for Minecraft: Wii U Edition
Nintendo Switch
Visit Xbox Support for Minecraft: Switch Edition
New Nintendo 3DS
Visit Xbox Support for Minecraft: Switch Edition
Windows Phone
PlayStation support
PlayStation support can help you with issues regarding Minecraft: PlayStation 4 Edition, Minecraft: PlayStation 3 Edition, or Minecraft: PlayStation Vita Edition.
PlayStation support
PlayStation support can help you with issues regarding Minecraft: PlayStation 4 Edition, Minecraft: PlayStation 3 Edition, or Minecraft: PlayStation Vita Edition.
PlayStation support
PlayStation support can help you with issues regarding Minecraft: PlayStation 4 Edition, Minecraft: PlayStation 3 Edition, or Minecraft: PlayStation Vita Edition.
Xbox support
Xbox Support can help you with issues regarding Minecraft for Windows 10, Windows Phone 8, Xbox One, Minecraft: Xbox 360 Edition, Minecraft: Nintendo Switch Edition and Minecraft: Wii U Edition.
Look for the link matching your device below:
Windows 10 / Xbox 360 / Xbox One
Visit Xbox Support for Minecraft
Wii U
Visit Xbox Support for Minecraft: Wii U Edition
Nintendo Switch
Visit Xbox Support for Minecraft: Switch Edition
New Nintendo 3DS
Visit Xbox Support for Minecraft: Switch Edition
Windows Phone
Xbox support
Xbox Support can help you with issues regarding Minecraft for Windows 10, Windows Phone 8, Xbox One, Minecraft: Xbox 360 Edition, Minecraft: Nintendo Switch Edition and Minecraft: Wii U Edition.
Look for the link matching your device below:
Windows 10 / Xbox 360 / Xbox One
Visit Xbox Support for Minecraft
Wii U
Visit Xbox Support for Minecraft: Wii U Edition
Nintendo Switch
Visit Xbox Support for Minecraft: Switch Edition
New Nintendo 3DS
Visit Xbox Support for Minecraft: Switch Edition
Windows Phone
Xbox support
Xbox Support can help you with issues regarding Minecraft for Windows 10, Windows Phone 8, Xbox One, Minecraft: Xbox 360 Edition, Minecraft: Nintendo Switch Edition and Minecraft: Wii U Edition.
Look for the link matching your device below:
Windows 10 / Xbox 360 / Xbox One
Visit Xbox Support for Minecraft
Wii U
Visit Xbox Support for Minecraft: Wii U Edition
Nintendo Switch
Visit Xbox Support for Minecraft: Switch Edition
New Nintendo 3DS
Visit Xbox Support for Minecraft: Switch Edition
Windows Phone
Oculus support
Oculus Support can help you with you with purchase or billing issues related to Minecraft for Gear VR.
For other Gear VR Edition related issues, visit Mojang's Support Center.
Apple Support
Apple Support can help you with purchase or billing issues related to Minecraft: Apple TV Edition
For other issues, visit Mojang's Support Center.
Amazon support
Amazon Device Support can help you with purchase or billing issues related to Minecraft for Kindle Fire and Fire TV devices.
For other issues, visit Mojang's Support Center.
Telltale support
On behalf of the publisher, Minecraft: Story Mode - A Telltale Games Series, Season 1 and 2 will no longer be supported at the end of June 2019. If you have purchased these seasons, please download all remaining episodes prior to the service being discontinued in June.
Mojang support
Mojang support can help you with any issues regarding your Mojang account, Minecraft: Java Edition, or Minecraft Realms.
Unofficial help resources
There are lots and lots of other Minecraft players out there so it's quite likely that someone else already have encountered the same problem as you. Therefore the Minecraft community is also a great help resource, especially when it comes to dealing with more technical issues.
- Minecraft Forum - Talk with other Minecraft enthusiasts about almost anything
- Minecraft Wiki - Most likely the biggest Minecraft knowledge base around
- #MineCraftHelp on irc.esper.net - If you're into IRC, this channel is where you can get help from other Minecrafters (Minecraft: Java Edition help only)
- Minecraft Suggestion Box on Reddit - A great place to suggest ideas for Minecraft. Some of our devs spend (a bit too much) time there!
Suggesting ideas for Minecraft
Help us make Minecraft even better! Suggest your ideas on the official feedback site.
Reporting bugs
If you've found an issue with Minecraft that you'd like to report to us you can do so in the appropriate bug tracker. Remember, if you don't report it we can't fix it!