Hi! My family of 6 (all Singaporeans) applied for ETA online on 14 October and submitted additional documents by 18 October but till now, only 1 has been approved on 26 October and the rest are still under status "Received". Different groups of people that I know who applied for ETA between (Jul to Oct) have gotten their visas approved within 2 days. We are clueless about why ours is taking so long.. Will it help to apply for ETA through the app? BOT (faster) vs Manual (slower)? Seems like the backlog for manual processing is not resolved yet?
p.s. 3 years ago, we got our ETA approved the next day.
Edited: 1 year ago