About Zurich | Zurich Insurance (Hong Kong)

Zurich Insurance Group (Zurich) is a leading multi-line insurer serving people and businesses in more than 200 countries and territories. Founded 150 years ago, Zurich is transforming insurance. In addition to providing insurance protection, Zurich is increasingly offering prevention services such as those that promote wellbeing and enhance climate resilience.

Reflecting its purpose to ‘create a brighter future together’, Zurich aspires to be one of the most responsible and impactful businesses in the world. It is targeting net-zero emissions by 2050 and has the highest-possible ESG rating from MSCI. In 2020, Zurich launched the Zurich Forest project to support reforestation and biodiversity restoration in Brazil.

The Group has about 60,000 employees and is headquartered in Zurich, Switzerland. Zurich Insurance Group Ltd (ZURN), is listed on the SIX Swiss Exchange and has a level I American Depositary Receipt (ZURVY) program, which is traded over-the-counter on OTCQX. Further information is available at www.zurich.com.

    Our Performance
USD7.4bn
Business operating profit
(December 31, 2023)
AA/stable
Standard & Poor's financial strength rating of Zurich Insurance Company Ltd 

 

USD24.9bn
Shareholder's equity
(December 31, 2023)

 

Zurich Insurance (Hong Kong)

Zurich Insurance (Hong Kong) is part of Zurich Insurance Group. In Hong Kong, we offer a full range of flexible insurance solutions to individuals, as well as commercial and corporate customers. Zurich’s presence in Hong Kong dates back to 1961. Since then, the company has dedicated to serving the Hong Kong community.

Milestone

Since 1961, Zurich has a strong and committed history, together with its customers, its partners, its people and its community in Hong Kong. We are always determined to drive the positive development of Hong Kong's insurance industry.

We embrace and celebrate life by putting people first. We have always sought to provide customer-centric and resilient products and services for individuals and businesses to help them achieve their full potential. We are very proud of the trust customers place in us – of our role as a reliable companion through life’s ups and downs.

At the core of our service commitment is our determination to foster innovation, to build scale in our product portfolios, and to elevate customer experience with increasingly appealing propositions.

With our can-do spirit and tenacity, we will continue to inspire confidence and trust among people and the community in shaping a brighter and more sustainable future together.

  • Before 2000
  • 2000 - 2009
  • 2010 - 2019
  • 2020 - 2021
1961

Served Hong Kong citizens and economy in the name of Eagle Star Insurance Group

1990

Eagle Star Insurance Group launched the first Investment-Linked Assurance Schemes (ILAS) product – the Vista Retirement Scheme

1997

Zurich Insurance Group from Switzerland, acquired some of Swire’s insurance business

1998

Merged with Eagle Star Insurance Group

2000

Pioneered the launch of the insurance software "Sales Automation System" in Hong Kong for sales consultants with advanced technology to provide accurate insurance and financial analysis information to customers

2001

First insurer to launch the Executive Master of Business Administration (EMBA) programme with Lingnan University, in providing groundbreaking training and developing outstanding insurance professionals in Hong Kong

2004

Started to serve Hong Kong as the premium brand of "Zurich"

2006

With our cutting-edge technology and innovation, we launched the "EziNet" and "ZurichCare" online service to better serve our customers of ILAS products on financial management; and keep the members of our corporate partners abreast of general product updates respectively

2007

Launched the Global Corporate Division to provide commercial insurance solutions for large companies and multinational corporations

2012

Pioneered to digitize and simplify the whole claiming process by launching “Zurich HK”, the mobile app with the first-to-market function of express claim submission by customers

2016

Completed acquisition of Kono Insurance Limited, serving the construction industry with a wider range of insurance propositions

2017

Unified the management of general insurance and life insurance business in order to serve our customers and business partners in a more seamless and agile way

2019

Launched tax-deductible health insurance plans (VHIS) to provide a wide range of medical plans for customers

2020

Granted a local life insurance license by the Hong Kong Insurance Authority, and established the new Zurich Life Insurance (Hong Kong) Limited subsidiary, which underpins our commitment to the Hong Kong insurance market and our ambition to further grow our business

2021

Celebrated 60th anniversary