Terminal 21 - All You Need to Know BEFORE You Go (2024)
Terminal 21
Terminal 21
4.5
10:00 AM - 10:00 PM
Monday
10:00 AM - 10:00 PM
Tuesday
10:00 AM - 10:00 PM
Wednesday
10:00 AM - 10:00 PM
Thursday
10:00 AM - 10:00 PM
Friday
10:00 AM - 10:00 PM
Saturday
10:00 AM - 10:00 PM
Sunday
10:00 AM - 10:00 PM
About
This mall in Bangkok is designed to look like an airport, complete with a shopping guide that looks like a passport. You can even check-in for your upcoming flight on the main floor. Explore the nine-story complex and its themed floors that will transport you from Tokyo to Istanbul to San Francisco, all in one day. When you're ready to refuel, head over to the Gourmet Market for a delicious selection of Thai food. Make sure to grab a Tourist Privilege Card from the information counters to enjoy discounts at participating outlets. For a more intimate experience, you can explore the mall and other attractions on a private tour of Bangkok. – Tripadvisor
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The area
Address
Neighborhood: Sukhumvit
With a mix of shopping malls, hip bars and food stalls lining both sides of Thailand’s longest road, you’ll rarely encounter a dull moment along Sukhumvit. While the main road itself doesn't offer a lot in terms of entertainment, it's the adjoining 'sois' (alleys) where the magic happens. Popular spots are soi 11 for a lively night out, soi 4 for naughty nightlife and soi 21 for world-class shopping at Terminal 21. It's hard to cover everything this area has to offer in on day, so be sure to take your time. Sukhumvit is heavily congested with traffic during day and night, so getting from A to B is most convenient using the BTS Skytrain right above it.
How to get there
  • Asok • 1 min walk
  • Sukhumvit • 2 min walk
Reach out directly
See what travelers are saying
  • Jill-sandwich
    Thailand4 contributions
    4.0 of 5 bubbles
    Interesting decor
    Creative interior decor. Each floor has its own theme based on popular countries around the world. The mall itself isn't huge per say but it is tall enough to have many floors for you to visit and spend your time appreciating the small decorations unique to that floor's theme.
    Visited May 2023
    Traveled as a couple
    Written May 14, 2023
  • Karina Lee
    Singapore, Singapore11 contributions
    4.0 of 5 bubbles
    Mall is getting old
    I first visited about 8 years ago. Mall is getting old and the tenants are the same ones over the years. Fortunately there was a 'street food festival' this trip which was the reason I went back again and again (as I stayed around there). The food court standards have also declined though the prices are still attractive and worth eating. Other than toiletries, I do not shop there.
    Visited May 2023
    Traveled solo
    Written June 7, 2023
  • fire-tower
    1,935 contributions
    4.0 of 5 bubbles
    The convenience of having both the BTS and MRT close by is a plus
    We last visited this place 5 years ago and had good memories of this mall. Popping by, we are happy to visit it again and had a good tonkatsu lunch at Wako, and also had the obligatory desserts at After You. We also spent time at JD. The convenience of having both the BTS and MRT close by is a plus, especially if you are escaping from the heat or wet weather. Definitely a recommended place to visit.
    Visited June 2023
    Traveled with family
    Written June 26, 2023
  • O-the-Catlady
    Bangkok, Thailand1 contribution
    5.0 of 5 bubbles
    Terminal 21 - my experience
    I stayed my entrie trip at this hotel. This is my first visit and I found the service here is good. Staff are helpful and cheerful. Very convenient location, above BTS and MRT stations. Easy going everywhere.
    Visited June 2023
    Written July 5, 2023
  • Wei Tai Su
    China4 contributions
    5.0 of 5 bubbles
    Good shopping mall
    Visiting and shopping at this mall is like traveling to different cities. Every floor has a distinct motif ... Rome, Paris, London, Istanbul, Tokyo, etc. The place is not really that big, but it has hundreds of shops, restaurants, etc. We dropped by this mall because it's just a walking distance from Sukhumvit area where we stayed.
    Visited July 2023
    Traveled solo
    Written August 29, 2023
  • Xiao Y
    Xiangyang, China7 contributions
    5.0 of 5 bubbles
    Terminal21
    Great idea and creative design for this shopping mall, it is very close to my place stay near nana. If you looking for street food in shopping mall as receptionist staff feom my place was recommend it is not expensive and good value for my money. Deliciouse and variety of food.
    Visited August 2023
    Traveled solo
    Written August 31, 2023
  • Duns
    Province of Bergamo, Italy23 contributions
    5.0 of 5 bubbles
    Pier21 my beloved
    Obligatory stop in pattaya. We went there basically every day, the first time it was to visit, the other times it was to eat. I recommend Pier 21, a place on the last floor where you can eat good food for absurdly cheap (I'm talking like 40-100 baht at the time of this review). Especially compared to the other restaurants in the same building which will easily charge 5 times as much.
    Visited August 2023
    Traveled with family
    Written September 4, 2023
  • varunkochar
    New Delhi, India382 contributions
    4.0 of 5 bubbles
    Street food within a mall
    Great idea for a cheap street experience within a mall. Loads of eating options. All good. But there are loads of places with this concept these days in Bangkok. You can try anything and literally evrything on the top floor. But my choice would be the restaurants on the floors below. A must visit to explore the street food and try some for a tourist.
    Visited September 2023
    Traveled with family
    Written September 5, 2023
  • Jack Barks
    20 contributions
    5.0 of 5 bubbles
    Must visit for foodies in BKK!
    Must visit when in Bangkok! Access the classic canon of Thai food - including rarer street food dishes. Incredibly affordable prices and consistently delicious food - treat yourself to a smoothie and/or a mango sticky rice for dessert!
    Visited May 2023
    Traveled as a couple
    Written September 10, 2023
  • paulgeraghty2003
    London, United Kingdom35 contributions
    4.0 of 5 bubbles
    Terminal 21 food hall
    Another good experience at the terminal 21 food court. If your looking for a good selection of cheap street food, then this is the place for you. Many options in the mall for food. The pier 21 food hall is the best. Decent cheap food and drinks. Get there early if you want a table with a view. We will definitely go back for more visits.
    Visited September 2023
    Traveled as a couple
    Written September 22, 2023
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

4.5
4.5 of 5 bubbles6,351 reviews
Excellent
2,766
Very good
2,723
Average
738
Poor
80
Terrible
45

lpj0508
Singapore, Singapore348 contributions
4.0 of 5 bubbles
Jan 2020 • Family
Visited twice during recent trip as it was near our apartment. Like most malls, it’s huge, spacious, full of amenities and shopping/ food choices. What makes it different from other malls is that every level has a different city theme, eg rome, turkey, London, New York, Japan, etc.

Went exploring the toilets at each level to see the different themed toilets just for the fun of it. Of course, given the coronavirus anxiety, we also washed our hands at every level.
Written February 4, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Thuy Do
Hanoi, Vietnam1 contribution
5.0 of 5 bubbles
Jan 2020 • Family
Terminal 21 is a unique shopping center. The architecture is fabulous. The concept of interior design really impressed me. Even the restrooms are so interesting that we did visit each restroom on each level to discover their unique interior and decorations.
This shopping center is also a heaven for those who seek the local fashion brands.
A must-visit-shopping center in Bangkok.
Written January 7, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Morras Adventures
Mexico City, Mexico38 contributions
4.0 of 5 bubbles
Nov 2019 • Friends
This shopping mall was designed as if it was a airport terminal, and each floor is themed as a different city, which makes it cool.
It has cinemas, main stream shops, restaurants and a food court in the basement that looks as a Thai market with tasty affordable food. Just be aware that in the basement there are no tables or chairs, so you will have to eat standing.
But as we said before, there are restaurants were you can sit to have a nice meal, too.
Written January 4, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Julian
Ko Lanta, Thailand54 contributions
5.0 of 5 bubbles
Jan 2020 • Couples
We really enjoyed the whole theme of this mall as it was something really new to us. The mall offered a great variety of restaurants at the food court and we especially liked the little alleys with their shops. Not the cheapest but all branded clothing and chain restaurants there.
Written February 13, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Archie Jain
Noida, India105 contributions
5.0 of 5 bubbles
Dec 2019
The mall is almost on the Pattaya beach. It is filled with a lot of shopping options ranging from stalls selling items from 10baht each to shops selling iPhones. The mall is huge and is designed on the theme of airport terminals. There are a lot of eateries inside and some truly amazing shops which are not available in India. The superhero store is a must to check out for superhero lovers. There are lot of picturesque locations created inside with boats, Japanese cherry blossoms, etc with nice seating. Overall it takes a good value as a mall.
Written January 25, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

David H
London, UK147 contributions
4.0 of 5 bubbles
Feb 2020
Bangkok has many, many markets and shopping malls. Terminal 21 is easily accessed from use the sky train and is a themed shopping centre. Each floor is named after a country or town and then themed the décor on the floor to match. There was a Paris floor with an Eiffel Tower and Tokyo floor both selling mostly women’s clothes, some normal up market shops but also some narrow lanes with tiny boutiques. London with a bus, tube train and beefeater guard was selling mens wear and Istanbul was largely selling jewellery. San Francisco was mostly a food court. There was also the Caribbean and Rome. A new twist on a malls with a theme making shopping more interesting and merging both up market shops with market stalls. Would recommend if you are in the area.
Written February 25, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

w_travel
Johannesburg, South Africa156 contributions
4.0 of 5 bubbles
Dec 2019 • Couples
Suck great food at the Terminal 21 food court situated on the top floor of the centre. Great variety and well priced! Visited here a couple of times.

Rest of the centre is a great place to meander through the maze of corridors and finding unique little pieces from artisans and designers. Food market in the basement area isn't bad either.
Written March 17, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Marios K
Ayia Napa, Cyprus413 contributions
4.0 of 5 bubbles
Feb 2020 • Family
if you want are fun of huge malls its a good place to visit. we didnt want shopping but we visited it because it was closed to our hotel and it has air condition. it has a very big food court on 5th floor where you use a prepaid card that you can charge with max 500thb and buy with that food/drinks/deserts from some restaurants.

nothing more than a huge shopping center
Written February 24, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Rishi Ji
Zurich, Switzerland42 contributions
4.0 of 5 bubbles
Dec 2019
It's so convenient> connected to Asok BTS station and Grande Centrepoint Hotel T21. Sufficient variety of shops. Great place if you are looking for products made by local artisans. The food court has a good variety of street food like papaya salad, coconut ice cream serve on the coconut with shell and mango with coconut rice @ affordable prices!!! Shakes are deliz!!! There is also a stall that serves vegetarian food. We were never sick eating the food here.
On the 4th and 5th floor many good restaurants to choose from. Cinema (when you need a rest splurge on VIP class) and gym on the top floor. Starbucks is popular with tourists! WiFi is free...
Written January 21, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Bobby B
Fremantle, Australia124 contributions
4.0 of 5 bubbles
Dec 2019
Definitely one of the more user-friendly malls in Bangkok with each floor having a different city-themed decor giving it more interest than just what’s in the shops and making it easier to find one’s way around than the dismal sameness of some other shopping centers.

The True Coffee shop on the 6th floor has a seating area with a large window offering views across the lake in Benjakitti Park to the Queen Sirikit National Convention Center.

The Lower Ground floor hosts a branch of Gourmet Market which has a good selection of food at high prices.
Written January 3, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Terminal 21 - All You Need to Know BEFORE You Go (2024)

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