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3.559,590 reviews
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About British Airways
Airline Alliance
oneworldHeadquarters: PO Box 365, Harmondsworth England UB7 0GB
Airline Summary
British Airways (BA) is the UK flag carrier and the biggest airlines in the country. A founding member of the oneworld alliance, the airline flies to more than 180 destinations, including six cities within the United Kingdom, as well airports across Europe, Africa, Asia, North America, South America and Oceania. BA has hubs at London Heathrow Airport (LHR) and Gatwick Airport (LGW). Most short-haul flights operate on aircraft configured with Economy (known as UK Domestic on flights within the United Kingdom and Euro Traveller on flights to other points in Europe) and Business Class (known as Club Europe) cabins. Long-haul flights feature First Class, Business Class (known as Club World), Premium Economy (known as World Traveller Plus) and Economy Class (known as World Traveller) .
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Taryn Jacobson wrote a review Yesterday
Greater Johannesburg, South Africa4 contributions1 helpful vote
London - Johannesburg
International
The worst airline I’ve ever flown. The air hostesses are unhelpful and unprofessional. Every single one of my flights has not left on schedule. I waited 2 hours on my trip to London for my luggage. 0/10. Will not be flying BA again.
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Los Angeles - London
International
We did a lot of research before booking first class tickets for $8,000 for each ticket. We expected a flawless experience. When we got seated, we found out that my spouse's electronics and TV system were not working. We could not relax when we got on board because we spent the first hour and a half working with the flight manager to reboot the system and try different things to get it to work. They couldn't get it working and said they would be submitting a report and we would get significant compensation for the problems. Our dinner was also terrible as well and inedible. When we got home we had not received any correspondence from British Airways, so we wrote a complaint. The response from them was that they would give us a credit towards a future flight of 100 pounds. Really!? After what we spent, our flight was a disaster and that's what they offer? When in London, we told a taxi driver about what we went through and he said that it was known that British Airways had gone downhill, the planes were old and having mechanical problems and was not a good airline to fly anymore. We will never fly British Airways again and we suggest you don't either. We should have taken American Airlines and will in the future.…
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Tourist19682129954 wrote a review Yesterday
London - Port of Spain
International
Old cabin and old plane, but good service. I missed a modern clean feeling in this aircraft. The food served was average, nothing special. The legroom was fine, for a person of 195 cm its just oke.
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ishaan P wrote a review May 4
London - Singapore
International
Very pleasant flight all round. Boarding was very efficient and on time, plane pushed back and taxi'd in quick time. Excellent service with good food and drink options
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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San Francisco - Lyon
International
My flight leaving San Francisco on the night of March 31, I believe was a 777 wide body - a huge plane, with approximately 76 business class seats. Fortunately, my broker had reserved my seat in the smaller business class section, immediately after the first class area. The British Airways business class cubicles and seats (yes, they can convert to flat) are very comfortable. The door that can close is convenient (I was initially concerned after reviewing on YouTube because I'm claustrophobic but closing the door did not bother me, in fact I liked having that option) and helps mute the noise of the flight attendants walking back and forth throughout the flight. After several business class flights on Virgin Atlantic, Air France, and KLM, I would rate British Airways in this group as excellent and the seat is comfortable (with plenty of storage space, unlike American Airlines) on long-haul flights. The space between your seat and the area where you can rest your feet is convenient. The pillow and blanket offered is also pleasant. Given my experience with the above airlines, I have learned to not have great expectations for the food that's offered. If you can plan in advance, if one is offered, I highly recommend ordering a light meal. Overall, I would definitely fly British Airways on another long-haul flight. *FYI, be sure on your return to the U.S., you don't book a connecting flight prior to your final destination. Because your connecting flight is your first entry into the U.S., you must clear customs, collect and recheck your luggage and go throughTSA security check prior to taking your final destination flight. Another recommendation, if you plan to travel international frequently, get approved for Global Entry.…
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Outbound pland Mancheter to Tobago
‘Pan seared’ (Slop)
‘Pan seared’ (slop)
123456…
Robin_K wrote a tip May 4
"Use another airline. If anything goes wrong, you haven't a hope in hell of getting it sorted"
123456…
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Round TripOne-wayMulti-city
Depart
Sun, 5/19
Return
Sun, 5/26
Travelers
1, Economy