Caesars Palace
3570 S Las Vegas Blvd, Las Vegas, NV 89109
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4.0
#14 of 17 resorts in Las VegasLocation
4.6
Cleanliness
4.4
Service
4.0
Value
3.9
Las Vegas' finest hotel rooms are at Caesars Palace, including the famed Rainman Suite, state of the art and fashion forward accommodations in Octavius Tower and Japanese-inspired elegance at Nobu Hotel. Make this spectacular experience yours.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Casino and Gambling
Entertainment staff
Pets Allowed ( Dog / Pet Friendly )
Valet parking
Paid private parking on-site
Wifi
Paid internet
Hot tub
Pool / beach towels
Adult pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Swimup bar
Poolside bar
Evening entertainment
Nightclub / DJ
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Massage chair
Neck massage
Pedicure
Salon
Waxing services
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
ATM on site
Butler service
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Room features
Blackout curtains
Air conditioning
Additional bathroom
Desk
Housekeeping
Minibar
Cable / satellite TV
Walk-in shower
Room service
Safe
Telephone
VIP room facilities
Wardrobe / closet
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
On-demand movies
Radio
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Family Resort
Classic
Languages Spoken
English, Spanish, Chinese, Farsi and 2 more
Location
3570 S Las Vegas Blvd, Las Vegas, NV 89109
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Harry Reid International Airport
2.8 mi•
See all flights
Boulder City Airport
21.3 mi•
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Harrah's / The Linq Station
7 min•Las Vegas Monorail
Rental Cars
110 Restaurants
within 0.3 miles
Reviews
4.0
30,193 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Caesars Palace, often celebrated for its prime Strip location, seems to fall short of expectations in terms of atmosphere and room quality, with many guests calling out the outdated decor and maintenance issues. The cleanliness of the rooms comes under fire, with numerous travelers experiencing housekeeping shortcomings.
Despite some praise for service, others recount frustrations with slow check-ins and inattentive staff. Additionally, noise disturbances often disrupt guests' rest, and the value proposition is questioned due to hidden fees and perceived overpricing.
Location
Central
Atmosphere
Outdated
Rooms
Neglected
Value
Expensive
Cleanliness
Mixed
Noise level
Noisy
Service
Inconsistent
Amenities
Underwhelming
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30,193Reviews690Q+A100Room tips
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Detailed Reviews
I wish we could have visited Las Vegas before the Covid-19 pandemic because we feel like it definitely had an effect on customer service and the overall vibe at Caesars. When we checked in, we were directed to an express check in kiosk where me and my boyfriend entered our reservation info and received our hotel room keys. Since our flight landed in Vegas at 11 am, we had to pay a $50 fee to check in early. Maybe the room was cleaned in a rush but when we got to the room, the bathroom sink and shower needed to be wiped down. We called the front desk and someone was sent up within 30 minutes to clean, and they were able to remove the early check in fee. There were no pamphlets in the room to show us what kind of amenities that the hotel had to offer. Since we didn’t check in with a human, it all felt a little impersonal and like we were left to figure out everything in our own. Because of Covid, room service was extremely limited (no food delivery or in-person services, but they could bring extra towels etc). The pools and spa were closed too (it was mid November and only 65 degrees, but we were hoping to at least be able to use a hot tub). I had even called the week before to see if the pools were open and someone mistakenly told me they were open. Reaching customer service could only be done via phone or if you waited in line to speak to the front desk. When we missed our flight home and needed to stay another night, they couldn’t offer us the same price for a night that we paid with our bundle deal so we ended up booking a night at another hotel.
On the positive side, the hotel itself was beautiful, and the location was right in the middle of action, walkable to all sorts of shops, restaurants and attractions (the Bellagio fountains were a 2 minute walk). We still had a good time in Las Vegas, but I’d say overall the service at Caesar’s was below average at best.
On the positive side, the hotel itself was beautiful, and the location was right in the middle of action, walkable to all sorts of shops, restaurants and attractions (the Bellagio fountains were a 2 minute walk). We still had a good time in Las Vegas, but I’d say overall the service at Caesar’s was below average at best.
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Review collected in partnership with Caesars Entertainment
Date of stay: November 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My husband and I had to cancel two Vegas trips in 2020 due to Covid. We finally made it for his birthday and decided to stay Nov 8-12 at Caesars for a more central location (we normally stay at the Venetian). As the trip neared we got really nervous reading all the poor reviews. However I am happy to report that we had an excellent stay and would gladly stay at Caesars again in the future.
We arrived just before 6:30pm on Monday and check in only took 14 minutes. There were about 10 people in front of us in line and 5 front desk staff. We stayed in a Palace Premium Studio room overlooking the pools which was lovely. We really loved having separate his and hers bathrooms. The bathtub was the deepest I have ever seen and the jets made for an awesome bubble bath. It was the perfect way to relax after walking 10+ miles a day!
Housekeeping did not make it to our room on Tuesday which was no big deal. We had read that might happen and tried to anticipate when we might run out of towels. On Wednesday morning around 5am I submitted an online request for extra towels and was shocked at how quickly they were dropped off outside our door (less than 30 minutes). Housekeeping was provided both Wednesday and Thursday (we checked out early Friday).
We ate a quick breakfast at Pronto by Giada one morning and were satisfied. The oatmeal was delicious and decaf coffee had good flavor. We also grabbed dinner from the Halal Guys in the food court and took it back to our room one night. Large portions were more than enough. We also brought k cups from home to use the in room Keurig.
After reading all the negative reviews we were prepared for a few issues but honestly we were more than satisfied with our stay. Check in was fine, the room was clean and comfortable, housekeeping was provided all days but one and towels were delivered almost immediately when requested, on site food was good, location was excellent. The only two complaints we read that rang true for us were that the WiFi is a bit weak and the walk to the taxi stand when leaving the property is a bit winding and far.
Don’t be afraid of staying at Caesars! We had a wonderful trip and plan to return. The Palace Premium Studio room is on par with rooms at the Venetian in terms of size and quality (two bathrooms actually make it better). The property is lively and large with lots of food and gambling options. The central location cannot be beat as it was very easy to walk to the Cromwell, Bellagio, Cosmopolitan, Paris, and other casinos. Thank you Caesars for a great return trip to Vegas! We will be back!!
We arrived just before 6:30pm on Monday and check in only took 14 minutes. There were about 10 people in front of us in line and 5 front desk staff. We stayed in a Palace Premium Studio room overlooking the pools which was lovely. We really loved having separate his and hers bathrooms. The bathtub was the deepest I have ever seen and the jets made for an awesome bubble bath. It was the perfect way to relax after walking 10+ miles a day!
Housekeeping did not make it to our room on Tuesday which was no big deal. We had read that might happen and tried to anticipate when we might run out of towels. On Wednesday morning around 5am I submitted an online request for extra towels and was shocked at how quickly they were dropped off outside our door (less than 30 minutes). Housekeeping was provided both Wednesday and Thursday (we checked out early Friday).
We ate a quick breakfast at Pronto by Giada one morning and were satisfied. The oatmeal was delicious and decaf coffee had good flavor. We also grabbed dinner from the Halal Guys in the food court and took it back to our room one night. Large portions were more than enough. We also brought k cups from home to use the in room Keurig.
After reading all the negative reviews we were prepared for a few issues but honestly we were more than satisfied with our stay. Check in was fine, the room was clean and comfortable, housekeeping was provided all days but one and towels were delivered almost immediately when requested, on site food was good, location was excellent. The only two complaints we read that rang true for us were that the WiFi is a bit weak and the walk to the taxi stand when leaving the property is a bit winding and far.
Don’t be afraid of staying at Caesars! We had a wonderful trip and plan to return. The Palace Premium Studio room is on par with rooms at the Venetian in terms of size and quality (two bathrooms actually make it better). The property is lively and large with lots of food and gambling options. The central location cannot be beat as it was very easy to walk to the Cromwell, Bellagio, Cosmopolitan, Paris, and other casinos. Thank you Caesars for a great return trip to Vegas! We will be back!!
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Date of stay: November 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Our first time in Vegas from the UK so the review has no standards to compare with. Check in was straightforward and efficient if a little cold. The room, pre-booked through travel agent at home, in Augustus Tower was excellent. Clean and comfortable. Would have expected shower gel in the bathroom as well as the provided shampoo and body lotion but the bar of soap was an adequate substitute. Shocked at the $14 cost of a coffee sachet, only ever provided free in hotels at home, so declined and used Starbucks at the bottom of the lifts. A popular choice given the length of lines around breakfast time. Steered well clear of the minibar after looking at the price list. Housekeeping was good and anonymous.
Found the concierge service (Barbara) excellent. Friendly, interested and very helpful.
The Forum shops, after the initial overwhelming introduction were amazing. Excellent choice and the presence of security/street assistants meant the atmosphere felt safe and very pleasant for browsing. The downside and a huge shock to 2 innocent Brits abroad was the fact that smoking is allowed inside the hotel and the walk to and from room to shops and eateries meant 10 minutes in a fug from which our clothes never recovered. I would like to have lingered a while and watched some of the games and played the slots but the air was just too unpleasant. Not unique to Caesar’s as subsequently discovered so no fault there really. It would be a brave decision for the first casino to ban this filthy habit.
Check out was online and very easy. Tax was added to the resort fee although our booking clearly stated the cost included tax but this was readily sorted by a desk clerk.
Las Vegas was for us just a launch pad to see the Grand Canyon but enjoyed the stay overall. If we did come back we would certainly consider Caesar’s again.
Found the concierge service (Barbara) excellent. Friendly, interested and very helpful.
The Forum shops, after the initial overwhelming introduction were amazing. Excellent choice and the presence of security/street assistants meant the atmosphere felt safe and very pleasant for browsing. The downside and a huge shock to 2 innocent Brits abroad was the fact that smoking is allowed inside the hotel and the walk to and from room to shops and eateries meant 10 minutes in a fug from which our clothes never recovered. I would like to have lingered a while and watched some of the games and played the slots but the air was just too unpleasant. Not unique to Caesar’s as subsequently discovered so no fault there really. It would be a brave decision for the first casino to ban this filthy habit.
Check out was online and very easy. Tax was added to the resort fee although our booking clearly stated the cost included tax but this was readily sorted by a desk clerk.
Las Vegas was for us just a launch pad to see the Grand Canyon but enjoyed the stay overall. If we did come back we would certainly consider Caesar’s again.
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Date of stay: February 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Justin_CaesarsEnt, Digital Reputation Specialist at Caesars Palace
Responded Feb 24, 2020
Thank you for your comments! We are delighted that you enjoyed your stay and we hope to see you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had this trip planned well before the onset of Covid19 and had to move it twice. We finally set it for the last week of July. This was to celebrate one of my children’s 21st birthday. So we decided to stay at Caesars Palace.
The outside is nice and massive and sits mid strip. We rented 3 rooms in the Octavius Tower since we were told by the hotel these were the most recently renovated.
Check in was fairly quick people we wearing masks and complying and social distancing. There was a temperature check at check in.
The rooms were OK but pretty dated to be honest especially since they had been updated. It didn’t look very well maintained. The cabinets were worn, the light switches did not operate any of the lights in the room, you had to operate each from the light itself which is like any other lamp is normal but it would have been nice when the room was renovated it was updated. Also there are no USB charging ports by the nightstands or tables just on the desk and it only has one and is opposite of the seating area or bed.
Also there is no housekeeping because of covid but the room wasn’t as clean as I thought it should be. There were spots all over the bathroom floor looking like it hadn’t been mopped in quite sometime. There were not enough towels, toilet paper or tissues in the room for our stay. We had to call to get them. I would have thought they would have had those items stocked when we arrived, however, when called they arrived quickly. One other thing I noticed is that the AC vent was pretty dirty and didn’t looked like it had been cleaned for awhile either.
Front desk wasn’t very pleasant or helpful when asked about activities, restaurants, etc. They didn’t seem to care.
The resort fee was very overpriced since the WIFI was terrible and couldn’t connect, the fitness center and pool was reduced capacity, time, service. Even in these difficult times they were unwilling to waive the fees.
The food court only had three places open out 6 or 7 and several other restaurants closed. The shops closed early everyday by 5-7 pm everyday so that was weird.
For the places that were open they were still quite expensive.
The dealers were friendly and by Friday things were picking up.
The pool was nice but operating at reduced capacity and hours.
Overall it was OK but my party preferred the Venetian more so when we return againmost likely that is where we will stay next time.
I gave a 2 out of 5 because of quality, value, and service. Too expensive for the service, quality of the property, and outdated.
Certainly not the Caesars of the past and not on the same level as the Wynn and Encore.
The outside is nice and massive and sits mid strip. We rented 3 rooms in the Octavius Tower since we were told by the hotel these were the most recently renovated.
Check in was fairly quick people we wearing masks and complying and social distancing. There was a temperature check at check in.
The rooms were OK but pretty dated to be honest especially since they had been updated. It didn’t look very well maintained. The cabinets were worn, the light switches did not operate any of the lights in the room, you had to operate each from the light itself which is like any other lamp is normal but it would have been nice when the room was renovated it was updated. Also there are no USB charging ports by the nightstands or tables just on the desk and it only has one and is opposite of the seating area or bed.
Also there is no housekeeping because of covid but the room wasn’t as clean as I thought it should be. There were spots all over the bathroom floor looking like it hadn’t been mopped in quite sometime. There were not enough towels, toilet paper or tissues in the room for our stay. We had to call to get them. I would have thought they would have had those items stocked when we arrived, however, when called they arrived quickly. One other thing I noticed is that the AC vent was pretty dirty and didn’t looked like it had been cleaned for awhile either.
Front desk wasn’t very pleasant or helpful when asked about activities, restaurants, etc. They didn’t seem to care.
The resort fee was very overpriced since the WIFI was terrible and couldn’t connect, the fitness center and pool was reduced capacity, time, service. Even in these difficult times they were unwilling to waive the fees.
The food court only had three places open out 6 or 7 and several other restaurants closed. The shops closed early everyday by 5-7 pm everyday so that was weird.
For the places that were open they were still quite expensive.
The dealers were friendly and by Friday things were picking up.
The pool was nice but operating at reduced capacity and hours.
Overall it was OK but my party preferred the Venetian more so when we return againmost likely that is where we will stay next time.
I gave a 2 out of 5 because of quality, value, and service. Too expensive for the service, quality of the property, and outdated.
Certainly not the Caesars of the past and not on the same level as the Wynn and Encore.
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Date of stay: July 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Adam Miller, Innkeeper at Caesars Palace
Responded Aug 2, 2020
Dear Relax, We appreciate you choosing our resort for your recent stay and thankful for your feedback. I am disappointed that your experience did not reflect our world-class amenities and AAA Four Diamond property. Although we would have liked the chance to address your concerns during your stay, we are grateful to learn about these areas of opportunity and would like to speak with you in further detail. As TripAdvisor does not extend direct contact information, please write to me at amiller5@caesarspalace.com with your best preferred contact information and dates of stay and I will work with my team to personally oversee the details of a proper review and resolution. Thank you for your feedback and I look forward to being in contact with you shortly. Warm regards, Adam Miller Senior Director of Hotel Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room was so small it would have literally fit inside the closet of one of the rooms at the Banff Hotel in Calgary. For almost $30.00 you can get a 7/11 convenience store type sandwich at the Americano Cafe.A Starbucks coffee and a pastry will set you back a mere $16.00. If you want to take a shower after you work out, bring an extra $40.00. I'm a Diamond member which means absolutely nothing.
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Date of stay: January 2020
Cleanliness
Service
Sleep Quality
Room Tip: If you want a good room, plan on spending at least a thousand dollers per night.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Matthew B, Digital Reputation Specialist at Caesars Palace
Responded Jan 29, 2020
Dear Peter S, We appreciate you choosing our resort for your recent stay and we’re thankful for your feedback. We are disappointed that your experience did not reflect our world-class amenities and AAA Four Diamond property. Although we would have liked the chance to address your concerns during your stay, we are grateful to learn about these areas of opportunity and would like to speak with you in further detail. As TripAdvisor does not extend direct contact information, please write to Adam Miller at amiller5@caesarspalace.com with your best preferred contact information and dates of stay and he will work with his team to personally overlook the details of a proper review and resolution. Thank you for your feedback and he looks forward to being in contact with you shortly. Best regards, Matt B
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My wife and I like staying at Ceaser’s when we go to Vegas 2-3 times per year. We like the new rooms with the walk through shower in the palace tower. We have stayed several times in them. This was the 1st time we stayed here in the summer and it will be the last. When we checked in at the Diamond and 7 star counter it was quick and efficient with all the COVID restrictions our room was ready right away.
When we got to the room it was really hot in there but it was 112 outside at 4pm so the hot of the day, we dropped our bags and set the AC for the lowest temp 65 and on the highest speed and went to gamble then dinner we figured it would be cold in there when we got back. We came back around 8pm and it was 77 on the thermostat but felt warmer in the main part of the room.
We called maintenance who showed up in less then 10 minutes and was on it. He opened the AC and checked it out he also positioned the air register so it faced the bed and set it to run without cycling on and off. He said there is only 1 Vent for the room and it was open all the way. We thought it would cool down but it didn’t it was hot in the room for the entire stay. Worst part was the bathroom there are no vents in there so with the door closed it was awful. Sweating each time we had to use it. We were told that with COVID there is no room switching so we toughed it out.
Several of the restaurants are closed and lots of the machines which I totally understand but that and the room being hot made for a tough trip. Ceaser’s has to know that they built a casino in the desert and that 1 vent in 700sq ft room isn’t going to cut it. For a place that is so spot on usually they failed on this one. Hate to say it but I’m switching over to the Cosmopolitan I’ll pay the extra $25/ night not to have to take freezing shower in the middle of the night to stop sweating. There is no shortage of options in Vegas it’s to bad this used to be our spot.
When we got to the room it was really hot in there but it was 112 outside at 4pm so the hot of the day, we dropped our bags and set the AC for the lowest temp 65 and on the highest speed and went to gamble then dinner we figured it would be cold in there when we got back. We came back around 8pm and it was 77 on the thermostat but felt warmer in the main part of the room.
We called maintenance who showed up in less then 10 minutes and was on it. He opened the AC and checked it out he also positioned the air register so it faced the bed and set it to run without cycling on and off. He said there is only 1 Vent for the room and it was open all the way. We thought it would cool down but it didn’t it was hot in the room for the entire stay. Worst part was the bathroom there are no vents in there so with the door closed it was awful. Sweating each time we had to use it. We were told that with COVID there is no room switching so we toughed it out.
Several of the restaurants are closed and lots of the machines which I totally understand but that and the room being hot made for a tough trip. Ceaser’s has to know that they built a casino in the desert and that 1 vent in 700sq ft room isn’t going to cut it. For a place that is so spot on usually they failed on this one. Hate to say it but I’m switching over to the Cosmopolitan I’ll pay the extra $25/ night not to have to take freezing shower in the middle of the night to stop sweating. There is no shortage of options in Vegas it’s to bad this used to be our spot.
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Date of stay: August 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Adam Miller, Innkeeper at Caesars Palace
Responded Aug 20, 2020
Dear Rob, I appreciate you choosing our resort for your recent stay and thankful for your feedback. I am disappointed that your experience did not reflect our world-class amenities and AAA Four Diamond property. Although I would have liked the chance to address your concerns during your stay, I am grateful to learn about these areas of opportunity and would like to speak with you in further detail. As TripAdvisor does not extend direct contact information, please write to me at amiller5@caesarspalace.com with your best preferred contact information and dates of stay and I will work with my team to personally oversee the details of a proper review and resolution. Thank you for your feedback and I look forward to being in contact with you shortly. Warm regards, Adam Miller Senior Director of Hotel Operations amiller5@caesarspalace.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed 03/28/21-04/02/21 at the time of the review still at hotel.
Well the good. Hotel cleanliness seemed to be great on the casino floor as far as looks. However, didn’t see one employee clean the slot machines, maybe due to them being highly busy, Idk it was our 3rd visit to Vegas during covid, and would see other hotels clean their slot machines often. My wife and I were married in Vegas, but probably our worst trip. Drink service seemed to be ok, much better at Paris, which we stayed at a few months prior. Housekeeping was non existent, we were told after day 3 that they do not do housekeeping at the hotel because of covid, but they do send someone to your room daily to restock the mini fridge, my wife took a WhiteClaw and they were on it, next day replaced....lol. So covid entry is not a issue if you gain entry to go through the fridge and replace used cups. But I’ve stayed at Treasure Island and Paris, both had housekeeping, and both during covid. So very disappointed in that part of the trip, when you expect finer quality at a 4-5 star resort, I’d rate it closer to a 2.5-3 star resort. Also, be careful of the flooring if you stay there, my wife slipped going down the hallway due to the tile not being dry from the pool area and fell, she twisted her ankle a little, I did report it to a staff member but she seemed like there was nothing she could do, she recommended we stand in line at the front desk, my wife didn’t want to waste our time in line just to tell them they had a safety issue, that they should’ve been fully aware of. Plus when you report a safety issue to any employee, the first response should be, let me contact my manager, not go somewhere else with your issue. Food quality at restaurant was great and the service staff there seemed to enjoy their jobs and take pleasure in their work. Overall great hotel to visit, but I wouldn’t recommend staying there from our experience. Much better options elsewhere.
Well the good. Hotel cleanliness seemed to be great on the casino floor as far as looks. However, didn’t see one employee clean the slot machines, maybe due to them being highly busy, Idk it was our 3rd visit to Vegas during covid, and would see other hotels clean their slot machines often. My wife and I were married in Vegas, but probably our worst trip. Drink service seemed to be ok, much better at Paris, which we stayed at a few months prior. Housekeeping was non existent, we were told after day 3 that they do not do housekeeping at the hotel because of covid, but they do send someone to your room daily to restock the mini fridge, my wife took a WhiteClaw and they were on it, next day replaced....lol. So covid entry is not a issue if you gain entry to go through the fridge and replace used cups. But I’ve stayed at Treasure Island and Paris, both had housekeeping, and both during covid. So very disappointed in that part of the trip, when you expect finer quality at a 4-5 star resort, I’d rate it closer to a 2.5-3 star resort. Also, be careful of the flooring if you stay there, my wife slipped going down the hallway due to the tile not being dry from the pool area and fell, she twisted her ankle a little, I did report it to a staff member but she seemed like there was nothing she could do, she recommended we stand in line at the front desk, my wife didn’t want to waste our time in line just to tell them they had a safety issue, that they should’ve been fully aware of. Plus when you report a safety issue to any employee, the first response should be, let me contact my manager, not go somewhere else with your issue. Food quality at restaurant was great and the service staff there seemed to enjoy their jobs and take pleasure in their work. Overall great hotel to visit, but I wouldn’t recommend staying there from our experience. Much better options elsewhere.
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Date of stay: March 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Check in went smoothly. The room was clean and spacious. We rearranged a little to make the scooter for mom easy to pull into the room, charge and turn around. Our room was #4594 in the Augustus tower. It was at the end of the hall making it a straight in straight out maneuver. The bathroom was large with a walk in shower, jetted tub, dual sink and private potty. There were two queen sized beds, a lounge area and table and chairs. By almost perfect there were just a couple of things I found inconvenient for our stay. There is no microwave in the room. The refrigerator is loaded with product and there is a $75 personal use fee if you want to use the refrigerator for some leftovers or bottled water. Half of the counter top was dedicated to the snack bar and the bell hop mentioned that if you move something for 30 seconds there is an automatic charge to your room. So beware before you curiously start reading reach box while waiting for the bell hop. The hotel and casino are centrally located on the strip so I recommend if you have the chance to stay, give it a shot. The machines were not very nice to us so we had the option to go to Paris, Cromwell, Flamingo, Ball's or Harrah's without too much trouble.
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Review collected in partnership with Caesars Entertainment
Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Me and el viejo had an amazing stay at Caesars this past weekend!
We did a two night stay and both check in and check out we're easy and simple but that might have been due to the fact that we arrived at 9 am on Friday and paid the extra $70 for early check in and also checked out before 10 am. In my opinion getting there early and paying the extra money was worth it because when we passed by the check in area after 12 pm it was PACKED, even the express check in/out lines were long.
Our room was cleaned really well and was spacious. A bonus was the hot tub in the bathroom. There were snacks in the room but obviously for an extra charge...$8 for a small can of Pringles? No ma'am I'm good. Our view wasn't the best (hello air conditioner units) but it was no biggie.
My favorite thing about this hotel is how much there is to do within the actual hotel or at least within walking distance. There are so many restaurants open (2 Gordon Ramsay restaurants, Cafe Americano and The Lobby bar which are both open 24 hours, and Nobu), so many tables and machines for gambling, and the Bellagio water fountain is right next door. El viejo also really enjoyed the Montecristo Cigar Bar. We were never bored and felt comfortable knowing that we could go right upstairs to our room for a quick break.
Regarding COVID safety, I'll say it again, they are doing they're best. They provide many hand sanitizer and mask stations, all employees wear masks, machines are spaced out, and they promote social distancing and wearing masks. I did my part by taking my own bottle of hand sanitizer and cleaning wipes and doing a quick clean of the furniture in our room as soon as we walked in. But at the end of the day we're in a pandemic and going to Vegas is my choice, a choice I made knowing the risks.
A little plus: get the Caesars Rewards. It's free to sign up and you're able to build points while gambling and even at most restaurants that are under the Caesar's brand.
Overall all this hotel was the perfect place to stay at for el viejo's birthday weekend and we'll definitely be back!
We did a two night stay and both check in and check out we're easy and simple but that might have been due to the fact that we arrived at 9 am on Friday and paid the extra $70 for early check in and also checked out before 10 am. In my opinion getting there early and paying the extra money was worth it because when we passed by the check in area after 12 pm it was PACKED, even the express check in/out lines were long.
Our room was cleaned really well and was spacious. A bonus was the hot tub in the bathroom. There were snacks in the room but obviously for an extra charge...$8 for a small can of Pringles? No ma'am I'm good. Our view wasn't the best (hello air conditioner units) but it was no biggie.
My favorite thing about this hotel is how much there is to do within the actual hotel or at least within walking distance. There are so many restaurants open (2 Gordon Ramsay restaurants, Cafe Americano and The Lobby bar which are both open 24 hours, and Nobu), so many tables and machines for gambling, and the Bellagio water fountain is right next door. El viejo also really enjoyed the Montecristo Cigar Bar. We were never bored and felt comfortable knowing that we could go right upstairs to our room for a quick break.
Regarding COVID safety, I'll say it again, they are doing they're best. They provide many hand sanitizer and mask stations, all employees wear masks, machines are spaced out, and they promote social distancing and wearing masks. I did my part by taking my own bottle of hand sanitizer and cleaning wipes and doing a quick clean of the furniture in our room as soon as we walked in. But at the end of the day we're in a pandemic and going to Vegas is my choice, a choice I made knowing the risks.
A little plus: get the Caesars Rewards. It's free to sign up and you're able to build points while gambling and even at most restaurants that are under the Caesar's brand.
Overall all this hotel was the perfect place to stay at for el viejo's birthday weekend and we'll definitely be back!
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Review collected in partnership with Caesars Entertainment
Date of stay: October 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
When we got to the hotel to check in we paid for the upgrade, got to our room and it was nice, Housekeeping never cleaned our room. They knocked and we were getting ready and told them a few minutes, we left for 3-4 hrs. and came back and our room was the way we had left it. There was A refrigerator in the room with outrageously priced snacks and drinks. I have medication that needs to be refrigerated so I moved some drinks so I can place my medication in the refrigerator. There’s a sign that says if drinks are removed you'll be charged we didn't remove the drinks we moved them to the top of the dresser with the snacks. The day were leaving we notice the sign says if you used the refreshment center for personal use a $75 charge will incur. My stomach sank since I used it for my medication I need to live. So we went to check out and had $180+ of charges we asked why and they say the drinks are on a scale so when they’re moved they charge you for the items. Nowhere does it say if you move or touch the items you'll get charged. So we disputed the charges and talked to a manager Emma and we tried to explain it was an error on our end and she was so dismissive and didn’t care what we had to say or what we were trying to tell her, She’d cut us off. She told us we can go get the items we were charged for or get the $75 charge since they have no way of knowing if the items are contaminated or damaged. She didn't even offer to have someone to check or offer any type of help nor did she give me that chance to explain to her that I used it for medication. It’s like she has a script and sticks to it "personal and medicinal refrigerators can be purchased for your stay" nowhere in this "upgraded room" does it say that. We paid extra money for and upgrade to not have certain amenities provided is not OK, and now I'm forced to choose to pay $180 or $75! So we have them put the $75 charge and I figured I could call corporate for some extra support. That was even worse! they stated that they can’t override anything the hotel does and that I already disputed the $180 charge. Why bother having corporate or customer service? So I asked for a hotel manager and apparently Emma and the other managers that guests talk to are hotel managers. So basically no one higher can help. This was the worst experience we've had over a darn refrigerator error. We've stayed at other hotels that have had snacks and drinks and have put my medication in the fridge and have never had an issue.
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Review collected in partnership with Caesars Entertainment
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Justin_CaesarsEnt, Digital Reputation Specialist at Caesars Palace
Responded Mar 11, 2020
Dear garciaashleym, We appreciate you choosing our resort for your recent stay and we’re thankful for your feedback. We are disappointed that your experience did not reflect our world-class amenities and AAA Four Diamond property. Although we would have liked the chance to address your concerns during your stay, we are grateful to learn about these areas of opportunity and would like to speak with you in further detail. As TripAdvisor does not extend direct contact information, please write to Adam Miller at amiller5@caesarspalace.com with your best preferred contact information and dates of stay and he will work with his team to personally over see the details of a proper review and resolution. Thank you for your feedback and he looks forward to being in contact with you shortly. Best regards, Justin
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Still get free drinks - be sure to give them a tip when you get your drinks or you wont see the waiting staff again.
That's right no fridge no water free Hilton give better offers and free
Le service n’est pas bon. Peu de chances qu’ils répondent même aux e-mail. Il y a des endroits bien plus sympa avec un meilleur service clients!
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"Rooms are dated, Starbucks is double the price water is hard to find and overpriced. "Read full review
"Online check in is available, take advantage of that. However after 5 pm, the kiosk will be closed, see the front desk."Read full review
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PRICE RANGE
$192 - $451 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
caesars palace las vegas, classic hotel las vegas, classic hotel caesars palace, caesar palace, caesars las vegas, las vegas caesars palace, ceasars palace las vegas
LOCATION
United StatesNevadaLas VegasThe Strip
NUMBER OF ROOMS
3,974
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Caesars Palace
Which popular attractions are close to Caesars Palace?
Nearby attractions include Fountains of Bellagio (0.3 miles), Bellagio Conservatory & Botanical Garden (0.3 miles), and The Beatles - Love - Cirque du Soleil (0.3 miles).
What are some of the property amenities at Caesars Palace?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Caesars Palace?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Caesars Palace?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Caesars Palace?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Caesars Palace?
Conveniently located restaurants include Le Cirque, Joe's Seafood, Prime Steak & Stone Crab, and Restaurant Guy Savoy at Caesars Palace.
Are there opportunities to exercise at Caesars Palace?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Caesars Palace have airport transportation?
Yes, Caesars Palace offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Caesars Palace located near the city center?
Yes, it is 0.2 miles away from the center of Las Vegas.
Are any cleaning services offered at Caesars Palace?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Caesars Palace?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.