Butterfly on Wellington
No.122 Wellington Street, Central, Hong Kong China
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4.5
#3 of 3 boutique hotels in Hong KongLocation
4.8
Cleanliness
4.5
Service
4.5
Value
4.3
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Butterfly on Wellington is located on one of Central's liveliest, most historic thoroughfare, mere steps away from Hong Kong finance centre and high-end shopping and entertainment nucleus, From famous malls (the Landmark, the IFC, the nightlife of Soho & Lan Kwai Fong) to the art & heritage (along Hollywood Road & the Central Escalator), everything is right here on your doorstep. Hotel offers "4G Pocket Wi-Fi Device" to keep your life in sync! Mobile hotspot with unlimited local data instantly connects your devices. Radiating intimate old world charms that captivate the essence of Chinese elegance and complement its historic surrounding, the 80-room hotel offers branded amenities, free Wi-Fi, friendly docking station. Our 24-hour front desk and dedicated ' Local Ambassadors' are on stand-by where you can truly synchronize your life's demands with your souls.
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Property amenities
Free High Speed Internet (WiFi)
Complimentary Instant Coffee
Taxi service
24-hour security
Baggage storage
24-hour check-in
24-hour front desk
Dry cleaning
Wifi
Complimentary tea
Concierge
Currency exchange
Non-smoking hotel
Laundry service
Ironing service
Room features
Blackout curtains
Air conditioning
Housekeeping
Safe
Telephone
Refrigerator
Flatscreen TV
Hair dryer
Bottled water
Wake-up service / alarm clock
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Centrally Located
Quiet
Languages Spoken
English, Chinese
Location
No.122 Wellington Street, Central, Hong Kong China
Name/address in local language
Getting there
Great for walkers
Grade: 100 out of 100
100
Hong Kong Intl Airport
15 mi•
See all flights
Shenzhen Airport
32.8 mi•
See all flights
Sheung Wan
5 min•Mass Transit Railway (MTR)
Rental Cars
922 Restaurants
within 0.3 miles
Reviews
4.5
1,983 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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Butterfly on Wellington is widely regarded by guests for its prime location in the heart of the city, offering easy access to local dining and shopping. The hotel's rooms are celebrated for their cleanliness and comfortable bedding, though some guests suggest they could benefit from modernization.
The staff at Butterfly on Wellington receives accolades for their friendly and attentive service, with many travelers highlighting their efficiency. While the rooms are described as basic and occasionally compact, the overall value of the stay is considered good, particularly due to the added convenience of amenities like portable WiFi.
Location
Convenient
Atmosphere
Inviting
Rooms
Basic
Value
Reasonable
Cleanliness
Mixed
Service
Helpful
Amenities
Satisfactory
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Detailed Reviews
We had been recommended this hotel by friends who live in Hong Kong for its brilliant location very near the mid-levels escalator and within easy walking distance of a huge number of restaurants and bars. The hotel does not offer a restaurant or a bar, but quite honestly you don't need them, as everything is on your doorstep. Very friendly and helpful staff.
We opted for one of the superior rooms, which was larger and offered a free 4G pocket device we could take out with us, and therefore did not have to use our own mobile data. We had a corner room on one of the higher floors, with plenty of light as it was double aspect. There were tea and coffee making facilities in the room.
We opted for one of the superior rooms, which was larger and offered a free 4G pocket device we could take out with us, and therefore did not have to use our own mobile data. We had a corner room on one of the higher floors, with plenty of light as it was double aspect. There were tea and coffee making facilities in the room.
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Date of stay: January 2020
Value
Rooms
Service
Room Tip: One of the superior rooms on a high floor
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Butterfly_Hotels, Front Office Manager at Butterfly on Wellington
Responded Feb 7, 2020
Thank you very much for reviewing us on TripAdvisor. Your support is our great motivation and we are pleased that you are satisfied with the room type you have reserved, hotel location and butterfly plus items we provide. Thank you again for your stay and review. We would be honored to welcome you again in the future! Yours sincerely, Raymond Li Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
After comparing with other hotels, Butterfly finally became our choice of staycation.
Fortunately, it is more valuable than what we paid. All the employees we met were very nice and tried their best to provide what we needed!
They provided some items that can be rented from the hotel which was very useful.
When we walked around Central and then returned to the hotel to charge our mobile phones and ourselves, the charger and vanity mirror were very helpful during the trip; ) For the location, hotel was very close to the refurbished central market. We joined some temporary workshops and took a lot of photos in the market!
It renewed but still retains some old styles, it’s really fascinating. Butterfly will still be our first choice if we travel nearby again next time=]
Fortunately, it is more valuable than what we paid. All the employees we met were very nice and tried their best to provide what we needed!
They provided some items that can be rented from the hotel which was very useful.
When we walked around Central and then returned to the hotel to charge our mobile phones and ourselves, the charger and vanity mirror were very helpful during the trip; ) For the location, hotel was very close to the refurbished central market. We joined some temporary workshops and took a lot of photos in the market!
It renewed but still retains some old styles, it’s really fascinating. Butterfly will still be our first choice if we travel nearby again next time=]
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Date of stay: October 2021Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Butterfly Hotels, Marketing at Butterfly on Wellington
Responded Oct 10, 2021
Thank you very much for reviewing us on TripAdvisor. We are glad to hear that your Butterfly experience was pleasant which you found that our staff was helpful. Thank you once again and we look forward to welcoming you back in the future! Yours sincerely, Cherrie Ng Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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I absolutely love this chain and its team, particularly Jordan, Jayden, Carmen, Carson, (I think I got their names right?). The best thing about this chain is you can do 36 hour reservation, from 6am to 6pm the following day, which makes day use totally feasible. During quarantine /lockdowns with restaurants closed, this is super useful for gatherings of 2-4 people. And this branch has a huge family room that is great for its size and location. The only downside is that even though you book the 36 hour reservation, make sure to send a message and let them know when you are going to check in, or your room might not be ready for you. But even so the team will give you an even nicer room to wait in until then - but the downside is you gotta repack and move your stuff again.
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Date of stay: July 2020
Value
Location
Service
Room Tip: Family room is the best value and quietest if you have loud kids, but the rooms on the top floors...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Butterfly Hotels, Marketing at Butterfly on Wellington
Responded Aug 4, 2020
Thank you for your loyalty support and it was with great pleasure that we received your kind comment. It is always refreshing to read how good the service was. We will definitely share it with the team. We all look forward to having another opportunity to welcome you in the not too distant future. Regards, Raymond Li Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Although cleaning is important, but safety is same. Cleaning staff should be placed wet floor signage before mop the floor. Room cleanliness not good. Some black stain in the kettle and bathroom floor sticky
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Date of stay: May 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Butterfly_Hotels, Front Office Manager at Butterfly on Wellington
Responded May 11, 2020
Thank you very much for spending your valuable time in reviewing us. I am sincerely regretful to hear your disappointment relating to the room cleanliness, to enhance our understanding base on floor signage we would like to ask for more details regarding that said issue since we place two signage at the lift lobby area all the time. We would appreciate if you could provide more information such as your staying period, room number and that place without signage you just mentioned. That would much helpful for our investigation. If you wish to discuss this further, please do not hesitate to contact us directly. Thank you again for choosing our hotel and your valuable review! Yours sincerely, Raymond Li Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Really enjoyed staying here with my wife. Ideal location. The room was quiet, and clean the staff were all super helpful. The fixtures and fittings In the room were all very high quality and nespresso coffee in the morning was a nice touch. Thank you Ami, Mag, Hugo and John!
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Date of stay: July 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Butterfly Hotels, Marketing at Butterfly on Wellington
Responded Jul 3, 2021
Thank you very much for reviewing us on TripAdvisor. We are glad to hear that your Butterfly experience was pleasant which you found that our staff was helpful. Especially for Ami, Mag, Hugo and John. Also, we are delighted to learn that you enjoyed our hotel location, room design and the coffee in the morning which guest satisfaction is our top priority. Thank you again for your stay and review. We would be honoured to welcome you again in the future! Yours sincerely, Cherrie Ng Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
As someone who also works in customer service, I am consistently blown away by how understanding, clever, and creative the staff at both Butterfly branches in HK can be in solving problems for their guests.
This time I want to especially thank Ami, Gene, and Annie for going out of their way to find creative solutions to my problems.
Even if a friend finds "higher rated" or "cheaper" hotels, if Butterfly is available, I always tell them to stay at Butterfly. The service, the friendly manner of the staff, and that problem solving creativity, is unparalleled anywhere in HK. (I almost don't want to write reviews, because as Butterfly gets more popular, there are less vacancies and the price goes up (as it should))
Kudos to the management as well, because the friendliness and desire to help is consistent through not only every guest service staff, but even the cleaning people. That requires a maintaining a culture from the top down. Great job !
This time I want to especially thank Ami, Gene, and Annie for going out of their way to find creative solutions to my problems.
Even if a friend finds "higher rated" or "cheaper" hotels, if Butterfly is available, I always tell them to stay at Butterfly. The service, the friendly manner of the staff, and that problem solving creativity, is unparalleled anywhere in HK. (I almost don't want to write reviews, because as Butterfly gets more popular, there are less vacancies and the price goes up (as it should))
Kudos to the management as well, because the friendliness and desire to help is consistent through not only every guest service staff, but even the cleaning people. That requires a maintaining a culture from the top down. Great job !
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Date of stay: September 2022
Rooms
Service
Sleep Quality
Room Tip: Signature room is amazing. Better than most rooms that cost twice as much at a luxury hotel.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Butterfly Hotels, Marketing at Butterfly on Wellington
Responded Sep 22, 2022
Our team thanks you so much for sharing your recent experience! Your ranking of “5” is greatly appreciated, and let us knows that Ami, Gene and Annie provided you with a memorable stay, which is what we want for all of our guests and we are very proud of the level of service they provide. Please honour us again with another visit if you should be in our area. Yours Sincerely Cherrie Ng Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Decoration is outdate, the hygiene condition is poor as carpet and toilet with hairs and dusty . The hotel room is super small. We never stay this kind of hotel in our life.
Except the location is perfect we can walk around easily and Reception staffs are helpful and friendly.
Except the location is perfect we can walk around easily and Reception staffs are helpful and friendly.
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Date of stay: May 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Butterfly Hotels, Marketing at Butterfly on Wellington
Responded May 31, 2022
Thanks for your valuable comment and we are sorry to hear that your stay was unsatisfying. The quality of housekeeping you’ve mentioned absolutely does not represent our usual standard. We will conduct an investigation and will put extra effort to inspect and maintain our service excellence immediately. Again, it is unfortunate to know that on this particular occasion we have not succeeded in meeting your expectations, we sincerely look forward to serving you again and to providing you a satisfying stay in our hotel soon. Thank you. Regards Cherrie Ng Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Upon my first night, the curtains wouldn’t close all the way which unfortunately was disruptive for sleep. I called the next morning to asked to get it fixed and it was done within 10 minutes. Aside from this, the room ticked most of the boxes in terms of cleanilness, noise, and location. Very queit although I was on a high floor and the city had been just opening up for dinners as per the government restrictions. Had a lovely city view facing the IFC with its large windows. Shower and bath amentities are modern with a asian twist.
The frige is quite average and don’t bet on keeping food or beverages very cold.
Coffee machine was a top notich Nespresso machine with 3 pods.
Checking in was extremely smooth and is definitely hk efficiency at its finest.
As for my second night, it occured to me the room doesn’t get very cold even though you set the AC to a lower temperature it seems to stay stuck at 20??? The mattress is medium hard (which is pretty standard in HK) with a bit of a spring to it although it seems old. Pillows supplies are both firm and soft. 👍
Tip: If you need to do laundry, there's a great little self-service laundromat right around the corner near the wet market. Just have your Octopus card ready for use.
All in all , a good stay, and a super great location! If they can fix the AC issue, I’d definitely stay here again!
The frige is quite average and don’t bet on keeping food or beverages very cold.
Coffee machine was a top notich Nespresso machine with 3 pods.
Checking in was extremely smooth and is definitely hk efficiency at its finest.
As for my second night, it occured to me the room doesn’t get very cold even though you set the AC to a lower temperature it seems to stay stuck at 20??? The mattress is medium hard (which is pretty standard in HK) with a bit of a spring to it although it seems old. Pillows supplies are both firm and soft. 👍
Tip: If you need to do laundry, there's a great little self-service laundromat right around the corner near the wet market. Just have your Octopus card ready for use.
All in all , a good stay, and a super great location! If they can fix the AC issue, I’d definitely stay here again!
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Date of stay: April 2022Trip type: Traveled on business
Cleanliness
Service
Sleep Quality
Room Tip: higher floors may be quieter as Wellington street can have a lot of traffic
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Butterfly Hotels, Marketing at Butterfly on Wellington
Responded May 4, 2022
Thank you for choosing our Hotel. I was delighted to read your kind words about our hotel. We are so happy you enjoyed your stay and you took the time to write a review and share your experience. Your willingness to offer feedback is greatly appreciated. We hope we will see you again in the very near future. Yours sincerely Cherrie Ng Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nice service!!!
I met Annie & Anthony at butterfly hotel , when I don’t know what to do outside the reception counter as I don’t have wallet with me, Anthony ask what can he helps me there and let me check in smoothly. I booked to stay two night through different agents and Annie let me stay in the same room and ask what kind of food I like in the tea set and try to offer me with my favourite food.
Also, she come to me at night when I need a iPhone charger at 10:30.
Hummm....what can I say is that feel like home with family !
I met Annie & Anthony at butterfly hotel , when I don’t know what to do outside the reception counter as I don’t have wallet with me, Anthony ask what can he helps me there and let me check in smoothly. I booked to stay two night through different agents and Annie let me stay in the same room and ask what kind of food I like in the tea set and try to offer me with my favourite food.
Also, she come to me at night when I need a iPhone charger at 10:30.
Hummm....what can I say is that feel like home with family !
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Date of stay: March 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Butterfly Hotels, Marketing at Butterfly on Wellington
Responded Mar 7, 2021
Thank you very much for reviewing us on TripAdvisor. We are delighted to learn that you enjoyed our friendly and helpful service which guest satisfaction is our top priority. Thank you again for your stay and review. We would be honored to welcome you again in the future! Yours sincerely, Raymond Li Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed at Butterfly at Wellington for two mths in Jun and Jul 2022, the location is very central and convenient, the standard room was spacious and clean enough, the bed was back supportive enough and the room layout was ergonomic, best of all and worthy of mention, it was the frontline staff including the housekeeping crew, ther service attitudes are all courteous and very helpful, especially the few whom I remember for making my stay as comfortable n welcomed as possible. Thanks very much to Karen, Lex, Denise, Annie & Ami!
The next I come to stay, it will be Butterfly at Wellington, if not it will be Butter at her other branch hotels.
Mr JS Huang
The next I come to stay, it will be Butterfly at Wellington, if not it will be Butter at her other branch hotels.
Mr JS Huang
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Date of stay: June 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from butterfly wellington, Marketing at Butterfly on Wellington
Responded Aug 8, 2022
Our team thanks you so much for sharing your recent experience! Your ranking of “5” is greatly appreciated, and let us knows that we provided you with a memorable stay, which is what we want for all of our guests. Please honor us again with another visit if you should be in our area. Yours Sincerely Cherrie Ng Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not far. We found Kim & co nearby. Look them up great food for breakfast
The windows in our room - which was the top floor - had big windows with a spectacular view. I would assume they all have, but just in case as already mentioned in another comment - put in a note with your booking,
It is a slightly bigger room with a bigger bed. Although the views aren’t great, the position of the hotel is very good, it’s walking distance to central station, the mall and the harbour.
The staff is very helpful, I am sure they will help you :-)
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PRICE RANGE
$109 - $190 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
butterfly on wellington hotel hong kong
LOCATION
ChinaHong KongCentral District / Hong Kong Island / Central
NUMBER OF ROOMS
80
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Claim Your ListingBUTTERFLY ON WELLINGTON $142 ($̶2̶0̶7̶) - Updated 2024 Prices & Boutique Hotel Reviews - Hong Kong
Frequently Asked Questions about Butterfly on Wellington
Which popular attractions are close to Butterfly on Wellington?
Nearby attractions include Tai Kwun (0.1 miles), Whisky & Words (0.1 miles), and Lan Kwai Fong (0.2 miles).
What are some of the property amenities at Butterfly on Wellington?
Some of the more popular amenities offered include free wifi, dry cleaning, and laundry service.
Which room amenities are available at Butterfly on Wellington?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Butterfly on Wellington?
Guests can enjoy complimentary tea and free instant coffee during their stay.
What are some restaurants close to Butterfly on Wellington?
Conveniently located restaurants include BRAZA Churrascaria Brazilian Steakhouse, Te Quiero Mucho, and Veda.
Is Butterfly on Wellington located near the city center?
Yes, it is 0.3 miles away from the center of Hong Kong.
Are any cleaning services offered at Butterfly on Wellington?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Butterfly on Wellington?
The staff speaks multiple languages, including English and Chinese.
Are there any historical sites close to Butterfly on Wellington?
Many travelers enjoy visiting Tai Kwun (0.1 miles), Sik Sik Yuen Wong Tai Sin Temple (4.8 miles), and PMQ (0.1 miles).
Is Butterfly on Wellington accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.